Quality Assurance Administrator Wells Fargo

2.0 - 4.0 years

0 Lacs

bengaluru, karnataka, india

On-site

About This Role Wells Fargo is seeking a... In This Role, You Will Monitor and evaluate the quality of inbound or outbound customer calls Document quality issues and performance measures for management review Oversee a group of service monitors Provide information and assists in the feedback and formal education process of other staff Work closely with both internal and external customers to meet their service needs Act as a subject matter expertise Provide information and assist in the feedback and education to staff Required Qualifications: 2+ years of Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience...

Posted 2 days ago

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Quality Assurance Administrator The Wells Fargo Foundation

2.0 - 4.0 years

0 Lacs

bengaluru, karnataka, india

On-site

About this role: Wells Fargo is seeking a... In this role, you will: Monitor and evaluate the quality of inbound or outbound customer calls Document quality issues and performance measures for management review Oversee a group of service monitors Provide information and assists in the feedback and formal education process of other staff Work closely with both internal and external customers to meet their service needs Act as a subject matter expertise Provide information and assist in the feedback and education to staff Required Qualifications: 2+ years of Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experien...

Posted 6 days ago

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Program Manager II-PCMO, Audits and Insights Team Amazon Music

7.0 - 9.0 years

0 Lacs

india

On-site

DESCRIPTION We are seeking a highly skilled and experienced Program Manager to join our Audits and Insights team. The successful candidate will be responsible for overseeing program and change management initiatives, evaluating audit requests, developing sampling strategies, and maintaining the overall health of our audit programs. This role requires a strategic thinker with strong analytical skills and the ability to engage effectively with stakeholders at all levels. Key job responsibilities 1. Program and Change Management: - Lead program and change management initiatives for the Audits and Insights team - Develop and implement strategies to improve audit processes and methodologies - Man...

Posted 1 month ago

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R&C Control & Oversight Lead Swiss Re

0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

About the Role: As a Control and Oversight Lead, you will have the opportunity to work as an integral part of a highly motivated, dynamic Operations Risk and Compliance (R&C) team. You will be reporting to Head R&C Control & Oversight to deliver strong performance aligned with a strong risk culture. This position demands a balance between analytical rigor and a business-driven mindset, focusing on testing processes, synthesizing insights from multiple sources, and challenging constructively to ensure risk and control initiatives are aligned and effective. Your responsibilities will include: Monitoring performance monitoring via ongoing testing of Operational Risk Controls. Working with globa...

Posted 2 months ago

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