2140 Saml Jobs - Page 37

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Ready to be at the forefront of cybersecurity innovation? We’re seeking a talented Sr. IAM Developer to drive the development, implementation, and maintenance of secure authentication and access solutions. In this pivotal role, you’ll fortify our cybersecurity posture by ensuring access to critical systems and data is properly governed, audited, and compliant. Collaborate across teams to design scalable IAM solutions that reduce risk and power secure digital transformation. Responsibilities Collaborate with internal stakeholders across various technical functions to create a comprehensive technical roadmap for core enterprise Identity and Access Management (IAM) solutions. Serve as the senior subject matter expert for IAM within the organization. Define policies and procedures related to IAM functions. Take ownership of complex program design, testing, debugging, and documentation. Ensure that user experience considerations are integrated into the program design and the final solution. Offer recommendations on IAM and Public Key Infrastructure (PKI) best practices and assist in establishing a centralized IAM service function to support the internal user base. Lead proof of concept initiatives, product selection, and deployment of IAM and PKI-related solutions. Identify opportunities for technical consolidation and define IAM governance requirements for non-centralized functions. Provide escalated administrative support for IAM systems when required. Collaborate with peer groups to facilitate the adoption of the latest authentication and authorization protocols. Establish and manage relationships with key technical vendors to deliver IAM capabilities and services. Support the recruitment and onboarding of junior IAM personnel as the function expands. Required Skills 8+ years of relevant experience in Identity and Access Management. 5+ years of experience with multi-factor authentication platforms. 5+ years of experience with various authentication and authorization solutions and directory platforms. Extensive experience in designing and configuring third-party integrations using SAML. In-depth understanding of authentication, authorization, role-based access, least privilege, and segregation of duties access control concepts. Proven track record of troubleshooting and resolving issues related to identities, access, accounts, authentication, authorization, entitlements, and permissions. Bachelor’s degree in computer science/Engineering or related field preferred. Demonstrated ability to make well-informed decisions by assessing the costs and benefits of potential actions. Detail-oriented and quality-driven with excellent communication and interpersonal skills. Relevant industry training and/or certification is a plus. Ability to deliver high-quality results in a high-energy environment following Agile Practices. Demonstrated ability to quickly ramp on different IAM Technology stacks (eg, Okta). Strong multitasking skills to manage the demands of multiple projects, issues, and tasks. Must Have Extensive experience in designing and configuring third-party integrations using SAML/OAUTH. In-depth understanding of authentication, authorization, role-based access, least privilege, and segregation of duties across control concepts. Proven track record of troubleshooting and resolving issues related to identities, access, accounts, authentication, authorization, entitlements, and permissions. Strong multitasking skills to manage the demands of multiple projects, issues, and tasks. Benefits 401(k). Dental Insurance. Health insurance. Vision insurance. We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people. The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities Participate in OP monthly team meetings and participate in team-building efforts. Contribute to OP technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested. About Us OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields — including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.

About The Company (Industry & Sector) A rapidly-scaling SaaS provider for warehouse automation, inventory planning and last-mile logistics , delivering cloud-native platforms that orchestrate replenishment, picking workflows and real-time visibility for global retailers and 3PLs. Leveraging a microservices stack built on ASP.NET Core, SignalR and Blazor , the engineering culture prizes clean architecture, high availability and developer autonomy—empowering teams to ship mission-critical APIs that move millions of units daily. Role & Responsibilities (max 6) Design, develop and own RESTful APIs with ASP.NET Core 6/7, powering modules such as the Replenishment Engine, Pick/Bulk workflow and CSV-driven business rules. Implement real-time messaging & notifications via SignalR and optimize for sub-second updates across web, mobile and IoT clients. Enforce enterprise-grade security—ADFS/SAML SSO, RBAC and token lifecycles—while keeping services stateless and auditable. Drive performance, scalability and fault-tolerance, using Redis caching, async patterns and rigorous load testing. Integrate code with GitLab/Jenkins CI/CD, writing thorough unit/integration tests and automated deployment pipelines. Partner with Blazor, mobile and data teams in agile rituals (sprint planning, code reviews, pair programming) to ship value every iteration. Skills & Qualifications Must-Have 4–6 years’ backend development, including 2 yrs+ building ASP.NET Core Web APIs (v6/7). Expert C#, Entity Framework Core/LINQ/SQL Server, and proven skill designing stateless, versioned microservices. Hands-on SignalR for real-time comms plus experience parsing/validating structured files (CSV). Solid grasp of API security, authentication & authorization (ADFS, SAML, JWT, RBAC). Proficiency with Git, CI/CD (GitLab or Jenkins), API versioning and automated testing. Performance-tuning mindset—profiling, caching (Redis) and telemetry with Serilog or similar. Preferred Exposure to Blazor or other SPA frameworks, mobile-backend integration and SSRS reporting. Familiarity with containerisation/Kubernetes, message queues (RabbitMQ, Azure Service Bus) and observability (OpenTelemetry). Experience implementing CQRS/event-sourcing patterns or distributed transaction strategies. Certification in Microsoft Azure or .NET, or contributions to OSS libraries, tooling or tech blogs. Background optimising large SQL workloads and designing highly concurrent systems. Passion for mentoring peers and championing clean code, DDD and SOLID principles. Skills: ci/cd,integration testing,serilog,authentication,ssrs,signalr,saml,sql server,rbac,blazor,.net,linq,entity framework core,authorization,jwt,git,adfs,.net core,opentelemetry,asp.net,api security,unit testing,performance tuning,kubernetes,c#,redis,jenkins,azure service bus,sql,asp.net core,asp.net core 6/7,rabbitmq,gitlab

About The Company (Industry & Sector) A rapidly-scaling SaaS provider for warehouse automation, inventory planning and last-mile logistics , delivering cloud-native platforms that orchestrate replenishment, picking workflows and real-time visibility for global retailers and 3PLs. Leveraging a microservices stack built on ASP.NET Core, SignalR and Blazor , the engineering culture prizes clean architecture, high availability and developer autonomy—empowering teams to ship mission-critical APIs that move millions of units daily. Role & Responsibilities (max 6) Design, develop and own RESTful APIs with ASP.NET Core 6/7, powering modules such as the Replenishment Engine, Pick/Bulk workflow and CSV-driven business rules. Implement real-time messaging & notifications via SignalR and optimize for sub-second updates across web, mobile and IoT clients. Enforce enterprise-grade security—ADFS/SAML SSO, RBAC and token lifecycles—while keeping services stateless and auditable. Drive performance, scalability and fault-tolerance, using Redis caching, async patterns and rigorous load testing. Integrate code with GitLab/Jenkins CI/CD, writing thorough unit/integration tests and automated deployment pipelines. Partner with Blazor, mobile and data teams in agile rituals (sprint planning, code reviews, pair programming) to ship value every iteration. Skills & Qualifications Must-Have 4–6 years’ backend development, including 2 yrs+ building ASP.NET Core Web APIs (v6/7). Expert C#, Entity Framework Core/LINQ/SQL Server, and proven skill designing stateless, versioned microservices. Hands-on SignalR for real-time comms plus experience parsing/validating structured files (CSV). Solid grasp of API security, authentication & authorization (ADFS, SAML, JWT, RBAC). Proficiency with Git, CI/CD (GitLab or Jenkins), API versioning and automated testing. Performance-tuning mindset—profiling, caching (Redis) and telemetry with Serilog or similar. Preferred Exposure to Blazor or other SPA frameworks, mobile-backend integration and SSRS reporting. Familiarity with containerisation/Kubernetes, message queues (RabbitMQ, Azure Service Bus) and observability (OpenTelemetry). Experience implementing CQRS/event-sourcing patterns or distributed transaction strategies. Certification in Microsoft Azure or .NET, or contributions to OSS libraries, tooling or tech blogs. Background optimising large SQL workloads and designing highly concurrent systems. Passion for mentoring peers and championing clean code, DDD and SOLID principles. Skills: ci/cd,integration testing,serilog,authentication,ssrs,signalr,saml,sql server,rbac,blazor,.net,linq,entity framework core,authorization,jwt,git,adfs,.net core,opentelemetry,asp.net,api security,unit testing,performance tuning,kubernetes,c#,redis,jenkins,azure service bus,sql,asp.net core,asp.net core 6/7,rabbitmq,gitlab

Freelance | Remote Are you passionate about SAP CPI and looking to make a real impact in SAP? Join Asar Digital and be a part of SAP S/4 HANA Public Cloud Implementation Projects What You Bring: Minimum 10+ years of experience in SAP ERP with a strong focus on SAP CPI At least 2 end-to-end SAP S/4HANA Public Cloud implementations completed What We Offer: Fully Remote work from anywhere! Up to 4-5 hours per day Duration: The project will last 6-9 months, with the possibility of extension based on project needs What You'll Do: Configure and implement integration flows (iFlows) in SAP Integration Suite Utilize SAP Cloud Integration, API Management, and other tools to establish API-based integrations Develop API endpoints using SAP API Management and ensure proper API security and monitoring Design, implement, and test interfaces for cloud-to-cloud, cloud-to-on-premise, or hybrid environments Debug and troubleshoot integration scenarios to resolve issues in the integration process Ensure that all integrations and APIs adhere to security best practices, including data encryption, authentication, and authorization Configure and manage OAuth 2.0, SAML, or other security protocols in SAP BTP Integration Suite Create and maintain reusable integration components such as mappings, data transformations, and error handling procedures Perform performance tuning and optimization for integrations Provide technical expertise during the implementation phase, assisting with troubleshooting, testing, and optimizing integrations Customize integration solutions based on client-specific business logic and processes Provide support during the transition phase to ensure smooth operation of the integration services Powered by JazzHR rQp0nBcVua

Senior Python Engineer (Minimum Eight Years Of Total Experience) EXL Digital is looking for an experienced Senior Python Engineer to join the team. At EXL, we believe there is always a better way. We look deeper, we find it, and we make it happen. We created a culture founded on core values of innovation, collaboration, excellence, integrity, and respect. As Fullstack Engineer, you will … In this role, you should be able to write functional, practical, and scalable code with a sharp eye for spotting defects. Develop back-end components to improve responsiveness and overall performance. Troubleshoot cross-browser and cross-mobile OS compatibility issues, front-end UI issues, and navigation problems. Possess a good understanding of computer architecture, networking, operating systems, and the software frameworks you have used Assess the application requirements and quickly build prototypes to demonstrate features to clients. Write reusable, testable, and efficient code that prioritizes security and data protection. Maintain high software quality standards within the team by establishing good practices and habits. Identify and encourage areas for growth and improvement within the group. Make recommendations for streamlining underlying processes to improve the established application processes. Follow Security Principles, Object-Oriented Design, Web Services (REST/SOAP), Multimedia Content Development, and API guidelines. Work in an agile delivery/ DevOps methodology to deliver enterprise-grade production implementation in iterative sprints. Document best practices and share them with the team. Be a self-motivated, fast learner, and productive under high pressure Qualifications Minimum 8 Years of total experience in enterprise application development & support. Required experience working with the following technologies: Python,Django Framework, PostgreSQL, and MySQL Strong consideration for the candidate with serverless experience on AWS. Strong consideration for the candidate with third-party integration experience. Minimum 2 Years of experience in developing applications running on AWS or some other cloud Quick learner with the ability to understand a product's functionality end to end Interest in trying bleeding-edge technologies to provide POC, which will be evaluated and put into use if approved Experience with Strong knowledge of algorithms, design patterns, and fundamental computer science concepts & data structures Experience working in Agile methodologies (SCRUM) environment and familiar with iterative development cycles Experience implementing authentication, authorization with OAuth, and use of Single Sign-On, SAML-based authentication Strong communication skills - oral and verbal Ability to work with various stakeholders across various geographies Excellent Team player as well as an Individual Contributor if required Master's or bachelor's degree, preferably from an Engineering Background

Our Developer Support Engineer role is a blend of technical and customer-facing engagements, where you provide support for our developer community (via JSD and online dev community) and help them to effectively build and manage new apps and integrations. In this role, you will be working across the Atlassian product suite, for both server and cloud hosting. In this role, you will be: - working with Atlassian ecosystem developers and partners, helping them to build apps, customizations and migrate their apps from server to cloud and between different platforms (Connect to Forge) - the first line of defence in HOT incident management, including looping in relevant product teams and timely communicating the status of investigations to the developer community - partnering with relevant product and engineering teams internally to get help on the most complex cases - building monthly top driver reports equipping developer advocates with data insights to influence product teams - enhancing developer support processes On your first day, well expect you to have: At least 2+ years of experience in technical/developer support roles (where developers are the end-user) and/or as a system administrator for a large developer community Exceptional prioritization and organization skills, that allow you to work on multiple customer requests simultaneously Strong customer handling skills, with the ability to de-escalate difficult situations with customers/developers Exceptional soft skills, both internal and external communications via email, Slack and video conferencing Exhibit strong team-oriented interpersonal skills and the ability to work with a wide variety of people and roles effectively Strong analytical skills, logical decision-making skills, proven ability to tackle problems and grasp new technologies, and the enthusiasm to continually evolve as a technical expert Experience in scriptwriting (Python, JavaScript, Node, bash/shell) Experience in troubleshooting complex issues with browser developer tools and/or HAR files Strong understanding of the REST APIs and working with webhooks Basic knowledge of Identity providers (OAuth, JWT, SSO, SAML, LDAP, AD) Bonus Points Experience with Atlassian-s suite of products Experience with SQL databases Experience in testing software applications (Exploratory Testing, Functional Testing etc.)

JD- Primary skills : Active Directory and Azure AD, Active Directory Know how to write an LDAP query in Ping Directory Knowledge of Ping Directory configuration and replication Knowledge of Password policies in Ping Directory Azure AD connect Configurations, Managing MDI Sensor (Microsoft Defender for Identity) Install and configure Virtual machines, Domain Controllers, Servers operating systems Develop authentication & Authorization patterns and frameworks for Cloud Identity using Azure AD, AWS, GCP Actively participate in the requirement gathering, development and socialization of Azure AD/Cloud Identity Solutions as part of the organizations Product Delivery to BestBuy team and their vendors Prepare/Maintain architectural diagram designs and documentation to help partnering cloud application identity patterns and application AuthZ/AuthN to understand the boundaries and capabilities of the tools, libraries, and frameworks available to them within set of approved Evaluation, design, and development of Active Directory, Azure Active Directory, and Single Sign On (SSO) technical requirements, solutions, and implementation roadmap to ensure functional, reliable, secure, and cost-effective technology environment Collaborate with Best Buy partners for Single-Sign-On and Federation standards (SAML, OAuth, OIDC), Azure B2B, B2C. Ensure continuous improvement within the IAM security architecture by introducing and implementing emerging security technologies and practices. Effectively liaise with other teams in information security & risk management, infrastructure & architecture management as well as business functions to deliver the target technology environment

Mulesoft Integration Developer Chennai, Tamil Nadu, India Job Description Responsibilities: Hands-on experience on Building interfaces on MuleSoft AnyPoint platform Experience in resolving production defects adhering to the SLAs Experience in Core Java, Messaging (JMS), Web API: SOAP, REST and authentication methods such as OAuth and SAML MuleSoft integration developers are also responsible for managing the AnyPoint Cloud Hub environment and supporting existing customer implementations. Work on enhancements and bug fixes to existing MuleSoft applications. Utilize an Agile / Scrum methodology to manage development work. Experience of working with MuleSoft components, workflow, and patterns, and how to configure them. Proficiency in designing Mule components (Mule ESB v4.x and above, any point Studio, flows, MEL, message modelling, pub sub, routing, filtering, database, exception handling, and API Management). Expertise in transformations using DataWeave. Knowledge of message sources, processors and properties. Good knowledge of AnyPoint Connectors for business applications. Understand exception handling and unit testing like MUnit. Experience with creation of web services and integrate them in workflow with different ESB Platform. Understanding of and ability to invoke web services - REST (with RAML or JSON /XML SOAP with WSDL). Ability to debug using tools like SoapUI, Postman. Experience designing Mule ESB templates. Knowledge of other API management tools. Required Skills Mulesoft integration

All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud , IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified. About the Team: The Pre-Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions. What you ll be doing: Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform Providing tailored product demonstrations Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges Support direct and partner sales teams with product related questions and skill development Building relationships with partners through technical enablement and co-selling Assist prospects with setup and configuration of free trials Provide technical Q&A to prospects as they progress through trial Assess prospect readiness to enter a formal sales cycle Understand implementation best practices to advise on the quickest customer time to value Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve Provide evaluation framework for prospects to follow in their POC We re looking for: Excellent written and verbal communications skills Ability to make the complex simple Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience Desire and ability to learn new complex concepts Preferred Qualifications: 4 to 6 + years experience in a technical Sales Engineering or similar role Strong knowledge of Cloud/SaaS technologies Strong understanding of Active Directory environments Understanding of network architecture Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS Familiarity with MDM, RMM, or similar endpoint solutions Familiarity with MFA technologies such as TOTP, WebAuthn Experience configuring and deploying identity and/or directory solutions Experience with scripting languages, PowerShell preferred. Experience with both direct and channel/partner sales cycles Must be fluent professionally (written and spoken) and English #LI-MA1 Where you ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud , you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud One of JumpCloud s three core values is to Build Connections. To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your r sum and brief explanation about yourself and why you would be a good fit for JumpCloud . Please note JumpCloud is not accepting third party resumes at this time. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker.