Role & responsibilities Design, implement, and manage Cisco UCS infrastructure, including blade and rack servers, fabric interconnects, UCS Manager and Cisco Intersight. Administer and deploy localized VMware vSphere environment, encompassing vCenter Server, ESXi hosts. Develop and maintain automation scripts (PowerCLI, Python, etc.) to streamline infrastructure management tasks and improve operational efficiency. Collaborate with other IT teams (networking, storage, security) to ensure seamless integration of infrastructure components. Develop and maintain comprehensive documentation for all implemented systems and processes. Stay up-to-date with the latest advancements in Cisco UCS, VMware, and related technologies. Implement and maintain security best practices within the virtualized environment. Problem solving and troubleshooting Experience being in an on-call rotation and triaging production issues Preferred candidate profile Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Minimum of 5 years of experience in systems engineering with a strong focus on Cisco UCS and VMware vSphere. Expert-level knowledge of Cisco UCS architecture, configuration, and management. Deep understanding of VMware vSphere architecture, including vCenter Server, ESXi, vSAN, and vMotion. Experience with Pure Storage, iSCSI and Fibre Channel is highly desirable. Proficiency in scripting languages such as PowerCLI and Python is a plus. Strong understanding of networking concepts (TCP/IP, VLANs, routing, switching). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Thrives at working autonomously while maintaining accountability and delivering high-quality results. Relevant certifications such as VCP-DCV, VCAP-DCV, CCNA Data Center, or CCNP Data Center are highly desirable.

Job Description: Job Title/Role : L2 Splunk Admin - Real Time Monitoring (Site Reliability Engineering) Grade : E2 Location : Bangalore Reporting Manager: Chandrashekar S Brief Description : L2 Splunk Admin - RTM, are responsible for collaborating and working with Airbus internal and external organizations to provide operational technical support to business and application teams. He or she should be able to drive the optimization, reliability, efficiency and availability of the RTM infrastructure in place with all assets, solutions and capabilities while working in a self-sufficient multi-disciplinary team environment and responsible for ITIL based support processes that include incident, change & Problem management tracking and support. Key Deliverables: Success will be measured in a variety of areas, including but not limited to: Deliver business value as per expected by the business owner Give a transparent information during the AGILE rituals (Remaining to do and issues encountered) and request help for support Consistently ensure the on-time delivery and quality (first-time-right) of the sprints Bring innovative cost effective solutions Achieve customer satisfaction Key Responsibilities : Take ownership and be available 24 X 7 in case of crisis management Perform trend analysis on the daily, weekly and monthly KPI reports to identify the potential risks and issues and guide the L1/L2 team to drive them under continuous improvement plans. Review the Business specific KPI dashboards and suggest value based improvements Review the Incident, problem and change report and Guide L2 and L1 teams for closures within the SLA / OLA. Perform the RCA and drive the actions identified for permanent resolution of the issues. Training actions report including delivery of training materials created Review the Knowledge articles and suggest improvement and updates periodically Perform periodic audits and participates in the system improvement audits and contribute to the continuous improvement strategy Collaborate and contribute to the sprint review/ Planning Escalation & complaint management on Incident/request & Crisis management Collaborate with the product owner and leadership for driving the future innovation Automate, stabilize and sustain the recurring tasks to drive the overall efficiency in the RTM run operations Knowledge & Skills: Science graduate with 5+ years of experience in Infrastructure monitoring with SPLUNK administration and integrations with multiple teams in matrix organization. Must Know (expert Level) Strong Sense of ownership of technical issues and proven capabilities in driving the complex issues to closure SPLUNK Infrastructure, deployment, integration and administration with certifications Kafka(Confluent flavor) Administration for the log management. Data onboarding using Kafka(Confluent flavor) Certified Redhat Linux administrator & strong understanding of the Windows OS Amazon : AWS EC2, S3, Route53 Expert in Scripting : Shell / Python Strong Understanding of Network DHCP / DNS / SSL DevOps : Git / Ansible / Jenkins JIRA/Confluence Authent. SAML/Oauth ITIL Methods for Incidents/Changes/Problem/Escalation Management Error & Performance Troubleshooting Methodology Excellent communication skills. I ntermediate Knowledge Agile ways of working ServiceNow Basic Knowledge JIRA/Confluence/VersionOne This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus India Private Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

We are seeking a highly skilled AEM Architect: Sites, DAM, Edge & Forms to lead the design, development, and delivery of cutting-edge solutions using Adobe Experience Manager (AEM) and Adobe Marketing Cloud. The ideal candidate will leverage deep expertise in Java and hands-on experience in implementing enterprise-grade AEM Sites, DAM, and Edge solutions to create impactful digital experiences. This role requires strong technical leadership, solution design capabilities, and collaboration skills to ensure seamless integration of AEM within enterprise ecosystems. Familiarity with Adobe GenStudio, Workfront, eCommerce, and DevOps practices is advantageous. WHAT YOU’LL DO: Analyze business requirements and RFPs to design scalable, sustainable technical solutions for AEM and Adobe Marketing Cloud Own the solution blueprint and ensure alignment with industry best practices and client needs Prepare scope documents, delivery estimations, staffing plans, and dependencies for AEM and Adobe Marketing Cloud solutions Define enterprise architecture and demonstrate how AEM fits within the larger ecosystem, covering integration with personalization, eCommerce, and analytics platforms Guide technical teams with hands-on expertise and ensure code quality, performance tuning, and defect resolution Collaborate with cross-functional teams across geographies and communicate solutions effectively to stakeholders Mentor team members to grow Adobe Marketing Cloud expertise within the organization Support DevOps practices, including CI/CD pipelines, server administration, dispatcher configuration, and repository optimization Collaborate with cross-functional teams to gather requirements and translate them into technical solutions WHAT YOU’LL NEED: Hands-on development in Sightly (HTL), HTML, CSS, JavaScript, OSGi Bundles/Services, Sling Models, Workflows, Observers, and Schedulers AEM integrations with Adobe Analytics, Adobe Target, Adobe Campaign, AEP, Workfront, and eCommerce platforms User Authentication mechanisms: OAuth, SAML, SSO, LDAP Migration and upgrades from other CMS platforms to AEM Omni-channel experience delivery across web, mobile, and tablet platforms DevOps practices using Adobe Cloud Manager, Maven, Jenkins, etc Personalization journeys (online and offline segmentation), eCommerce integrations, and Enterprise Search integrations At least 4 implementations of AEM Experience with Adobe Marketing Cloud capabilities like Analytics, Target, or Campaigns Bachelor's or Master's degree in Computer Science, Engineering, or a related field AEM Architect certification NICE TO HAVE: Content and Experience Fragments, AEM Forms, AMS configurations Front-end frameworks: Bootstrap, React, Angular Integration expertise with Scene7, Smart Tagging, and Analytics Single Page Applications (SPA) implementation within AEM Large-scale asset migration and campaign workflows AEM on prem to AEMaaCS migration for live project ABOUT US Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. With a remote-first approach to our people, we have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Mediacurrent, Rhythm, and TrueLogic. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok. The Code and Theory network comprises nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

Sales Engineer - Bangalore Location Who are we? Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. “Hustle Mode ON” is the motto we live by. Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco. With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list. Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020. Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023. Whatfix has been named a Silver Winner in Stevie's Employer of the Year 2023. Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights. Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications when a task is being performed. What would you get to do? As a Sales Engineer at Whatfix, you will play a critical role in the sales process by providing technical expertise, demonstrating product capabilities, and delivering compelling solutions to prospective clients. You will collaborate closely with the sales, product, and customer success teams to drive adoption and ensure customer success. Key Responsibilities: Work closely with Account Executives to understand customer needs and craft tailored demonstrations of Whatfix’s capabilities. Conduct product demos, proof-of-concepts (POCs), and technical presentations for prospects and customers. Provide technical expertise on Whatfix’s integrations with enterprise applications such as Salesforce, SAP, Workday, ServiceNow, and more. Collaborate with Product and Engineering teams to address customer requirements and feedback. Develop customized solutions, including JavaScript and API-based integrations, to meet client-specific needs. Assist in crafting responses to RFPs and technical security questionnaires. Train and enable sales teams on product functionalities and use cases. Stay updated on industry trends, competitive landscape, and emerging technologies to effectively position Whatfix. Who you are? Bachelor’s degree in Computer Science, Information Technology, or a related field. 4-8 years of experience in a pre-sales, solutions consulting, or sales engineering role, preferably in SaaS or enterprise software. Strong understanding of web technologies, including JavaScript, HTML, CSS, and APIs. Excellent communication and presentation skills with the ability to explain complex concepts to both technical and non-technical audiences. Ability to manage multiple opportunities and work collaboratively in a fast-paced environment. Technical Skills: Web Technologies: Strong understanding of JavaScript, HTML, CSS, and browser developer tools. APIs & Integrations: Experience working with REST APIs, GraphQL, OAuth, SSO, and webhooks. Enterprise Application Knowledge: Familiarity with CRM, ERP, HCM, and ITSM platforms like Salesforce, SAP, Workday, ServiceNow, or Microsoft Dynamics. Security & Compliance: Basic knowledge of InfoSec principles, authentication mechanisms (OAuth, SAML, JWT), and security best practices. Debugging & Troubleshooting: Hands-on experience in debugging browser issues, network calls, and performance bottlenecks. Cloud & Infrastructure Basics: Understanding of cloud platforms (AWS, Azure, GCP) and enterprise IT environments. Why Join the Sales Engineering Team at Whatfix? Work at the forefront of digital adoption technology and help global enterprises transform user experience. Opportunity to collaborate with cross-functional teams and influence product roadmap. Competitive compensation, career growth opportunities, and exposure to top-tier clients. Be part of a fast-growing, customer-centric company recognized as a market leader. Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and Scale Fast; No Hierarchies for Communication; Deep Dive and Innovate; Trust, Do it as you own it. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

General information Country India State Telangana City Hyderabad Job ID 42999 Department Development Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements As a software lead, you will play a critical role in defining and driving the architectural vision of our RPA product. You will ensure technical excellence, mentor engineering teams, and collaborate across departments to deliver innovative automation solutions. This is a unique opportunity to influence the future of RPA technology and make a significant impact on the industry. RESPONSIBILITIES: Define and lead the architectural design and development of the RPA product, ensuring solutions are scalable, maintainable, and aligned with organizational strategic goals. Provide technical leadership and mentor team members on architectural best practices. Analyze and resolve complex technical challenges, including performance bottlenecks, scalability issues, and integration challenges, to ensure high system reliability and performance. Collaborate with cross-functional stakeholders, including product managers, QA, and engineering teams, to define system requirements, prioritize technical objectives, and design cohesive solutions. Provide architectural insights during sprint planning and agile processes. Establish and enforce coding standards, best practices, and guidelines across the engineering team, conducting code reviews with a focus on architecture, maintainability, and future scalability. Develop and maintain comprehensive documentation for system architecture, design decisions, and implementation details, ensuring knowledge transfer and facilitating team collaboration. Architect and oversee robust testing strategies, including automated unit, integration, and regression tests, to ensure adherence to quality standards and efficient system validation. Research and integrate emerging technologies, particularly advancements in RPA and automation, to continually enhance the product’s capabilities and technical stack. Drive innovation and implement best practices within the team. Serve as a technical mentor and advisor to engineering teams, fostering professional growth and ensuring alignment with the overall architectural vision. Ensure that the RPA product adheres to security and compliance standards by incorporating secure design principles, conducting regular security reviews, and implementing necessary safeguards to protect data integrity, confidentiality, and availability. EDUCATION & EXPERIENCE: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. 8+ years of professional experience in software development. REQUIRED SKILLS: Expertise in object-oriented programming languages such as Java, C#, or similar, with a strong understanding of design patterns and principles. Deep familiarity with software development best practices, version control systems (e.g., Git), and continuous integration/continuous delivery (CI/CD) workflows. Proven experience deploying and managing infrastructure on cloud platforms such as AWS, Azure, or Google Cloud, including knowledge of containerization technologies like Docker and orchestration tools like Kubernetes. Strong proficiency in architecting, building, and optimizing RESTful APIs and microservices, with familiarity in tools like Swagger/OpenAPI and Postman for design and testing Comprehensive knowledge of SQL databases (e.g., PostgreSQL, SQLServer) with expertise in designing scalable and reliable data models, including creating detailed Entity-Relationship Diagrams (ERDs) and optimizing database schemas for performance and maintainability. Demonstrated experience in building and maintaining robust CI/CD pipelines using tools such as Jenkins or GitLab CI. Demonstrated ability to lead teams in identifying and resolving complex software and infrastructure issues using advanced troubleshooting techniques and tools. Exceptional communication and leadership skills, with the ability to guide and collaborate with cross-functional teams, bridging technical and non-technical stakeholders. Excellent written and verbal communication skills, with a focus on documenting technical designs, code, and system processes clearly and concisely. Comfortable and experienced in agile development environments, demonstrating adaptability to evolving requirements and timelines while maintaining high productivity and focus on deliverables. Familiarity with security best practices in software development, such as OWASP guidelines, secure coding principles, and implementing authentication/authorization frameworks (e.g., OAuth, SAML, JWT). Experience with microservices architecture, message brokers (e.g., RabbitMQ, Kafka), and event-driven design. Extensive experience in performance optimization and scalability, with a focus on designing high-performance systems and utilizing profiling tools and techniques to optimize both code and infrastructure for maximum efficiency. PREFERRED SKILLS: Experience with serverless architecture, including deploying and managing serverless applications using platforms such as AWS Lambda, Azure Functions, or Google Cloud Functions, to build scalable, cost-effective solutions. Experience with RPA tools or frameworks (e.g., UiPath, Automation Anywhere, Blue Prism) is a plus. Experience with Generative AI technologies, including working with frameworks like TensorFlow, PyTorch, or Hugging Face, and integrating AI/ML models into software applications. Hands-on experience with data analytics or logging tools like ELK Stack (Elasticsearch, Logstash, Kibana) or Splunk for monitoring and troubleshooting application performance About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

Proficiency in at least 3 of the following IAM technologies o Active Directory o Identity and Access Management o Single Sign On (SSO) o Virtual Directories o PKI o Privileged Access Management o OKTA experience Mandatory Required Candidate profile *OKTA expert skills *Experience in IT regulation & compliance standards such as SOC1& 2 & ISO27001

Experience: 3-7 years Skill: Forgerock Notice Period: Immediate to 1 Month Company: Inspirit Vision(https://inspiritvision.com/) Location : Pune & Riyadh About the company The firm is a fast-growing technology start-up providing state-of-the-art services in thegrowing Identity & Access Management domain. They pride themselves for their deep expertise across leading IAM (Identity & Access Management) & Risk, Compliance & Governance suites such as IDM stack, Forgerock, Sailpoint, Midpoint to name some. In less than half-a-decade, it has built a strong customer base across USA, EU, UK, Middle East & South-East Asia thus fuelling exponential y-o-y growth since inception. In-line with its plan to quadruple top-line over the next 3-4 years, they are looking to significantly expand their talent pool and build a team with energetic, self-motivated, & growth-oriented talent who can partner with them in this journey. Company Website: https://inspiritvision.com Responsibilities: You will work as part of a team of problem solvers, taking complex business issues from strategy to execution. The candidate should have overall 3+ years of experience implementing ForgeRock technology-based projects. Experience in implementing at least two IAM engagements, including requirements gatherings, analysis, design development, testing, deployment, and application support. Experience in installation and configuration of ForgeRock OpenIDM and OpenAM products in high availability mode. Experience in integrating applications with ForgeRock OpenAM for achieving SSO, coarse grain authorization, session management, and password management solutions. Experienced in developing solutions leveraging advanced featured in ForgeRock OpenAM such as authentication chain, custom post authentication plugin (PAP), custom authentication modules, custom login screens to achieve adaptive access management, step-up authentication, and other customized requirements. Experience in integrating partners of different domains for SSO using standards like SAML, Oauth, and WS-Federation on ForgeRock OpenAM platform Experience in integrating ForgeRock OpenIDM with target systems such as LDAP (OpenDJ,AD,etc),database,CSV,applications exposing REST APIs and cloud based applications. Experience in scripting languages such as groovy Scripts, Java scripts Experience in the development of custom workflows using BPMN engine and workflow deployment in ForgeRockOpenIDM

Warm Greetings from SP Staffing!! Role :Okta Developer Experience Required :3 to 8 yrs Work Location :PAN India Required Skills, Okta IAM WIAM CIAM Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role :Okta Developer Experience Required :3 to 8 yrs Work Location :PAN India Required Skills, Okta IAM WIAM CIAM Interested candidates can send resumes to nandhini.spstaffing@gmail.com

SUMMARY Job Role: Senior Product Owner with Security Expertise Location: PAN INDIA Years of Experience : 10+ Years Any project-specific Prerequisite skills (Must have) Seeking a Senior Product Owner with a strong background in security, requiring over 6 years of experience as a Product Owner and a total of 10+ years’ experience. Detailed JD * Collaborate with cross-functional teams to understand client and team requirements Communicate project status and challenges with team members Engage with external stakeholders and Product Owners to analyze and incorporate feedback into the service/function provided Prioritize product backlog items based on business value, time required, and creation order Evaluate opportunities and potential risks associated with suggestions Advocate the benefits of recommendations and address any uncertainties Support staff and teams in implementing changes and resolving issues Draft user stories based on requirements Coordinate with developers to ensure clear understanding of project requirements Assist development team in understanding business aspects Develop and maintain deep understanding of security architecture and secure software development practices Implement security solutions, including data security, compliance, and incident response Utilize security frameworks and tools such as OAuth, SAML, OpenID Connect, JWT, and LDAP Work with cloud security services like AWS IAM, Azure AD, and Google Cloud IAM, with preference for AWS experience, including AWS Cognito and AVP Implement methodologies and tools like DevSecOps, CICD, SRE, and security testing tools (e.g. OWASP ZAP, Burp Suite, SonarQube) Ensure compliance with security standards and regulations (e.g. GDPR, HIPAA, PCIDSS) Requirements Requirements: Proven experience as a Product Owner with a focus on security Strong understanding of security architecture and secure software development practices Experience with cloud security services, such as AWS IAM, Azure AD, and Google Cloud IAM Familiarity with security frameworks and tools, including OAuth, SAML, OpenID Connect, JWT, and LDAP Knowledge of security compliance standards and regulations, such as GDPR, HIPAA, and PCIDSS Experience with DevSecOps, CICD, SRE, and security testing tools (e.g. OWASP ZAP, Burp Suite, SonarQube)

The Impact you will have in this role: Being a member of Identity and Access Management (IAM) team, you will be part of providing the analysis, guidance andcapabilities to effectively manage user access to the information assets of the firmin a way that complies with corporate security policies, satisfies regulatory compliance obligations and provides a positive end user experience. This Product Owner focuses on leading innovative identity lifecycle management initiatives, managing a team of developers and ensuring the delivery of robust Cyber and IAM solutions. The role requires advanced knowledge in programming, vendor management, strategic alignment across Cyber initiatives and a strong passion for technology. Your Primary Responsibilities: Develop and refine strategic direction for the department, ensuring alignment with DTCC's overall business objectives Manage DTCC's products across various environments, ensuring availability, scalability and stability Work in tandem with engineering teams to enhance DTCC's products and solutions, advocating for features that address evolving security needs and improve customer experience. Engage directly with customers to understand their challenges and requirements, acting as an advocate within the organization to ensure our solutions meet their needs. Assist in overseeing departmental processes to ensure operational efficiency and quality, supporting the implementation of management best practices. Participate in maintaining compliance with industry standards and security best practices and play an active role in security incident response planning and execution. Assist with budget management and resource planning for the department, supporting the management of vendor relationships and technology investments. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications: Minimum of 8 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Minimum of 8 years of experience as a Product Owner specializing in the Identity space Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Proven ability to successfully define and deliver quality products in line with the company strategy, as well as meeting business objectives and budget targets Proven ability to manage complex projects across multiple teams providing all relevant deliverables to ensure a seamless product launch Translate product strategy and key customer and market requests into a business case with detailed product requirements Familiar with Identity protocol: OIDC, OAuth, and SAML; Step Up authentication technologies, standards, frameworks, and trends (FIDO, OAuth Step Up standard, Passwordless login; CIAM/IAM systems and their architecture Ability to motivate and inspire cross-functional teams. Experience working with senior stakeholders from Marketing, CS, Sales, BD, R&D, as well as C-suite executives.

The impact you will have in this role: The Web Security Engineering team is responsible for safeguarding critical and confidential information belonging to DTCC. Team is also responsible for following industry best practices in setting right security controls to ensure safety of information systems by providing protections from unauthorized access. What You'll Do : Production Support: Leverage strong process knowledge to manage and support production environments efficiently. Collaboration: Co-ordinate with the engineering team to participate in SSO implementations and gain necessary knowledge. Flexibility: Willing to support both production and engineering tasks as per team demand. Weekend and After-Hours Support: Participate in change implementations during weekends and provide disaster recovery support outside regular business hours. Programming & Automation: Experience in programming and automation is a plus, though not mandatory. Incident Management: Experience with incident management tools such as ServiceNow is preferred. Continuous Learning: Demonstrate a willingness to learn new technologies introduced by the team in the access management platform. Enthusiastic about learning new technologies and expanding technical expertise. Excellent collaboration and communication skills to work effectively with key stakeholders. Talents Needed for Success : Experience with Ping Access, Ping Federate, PingID suite of products. Experience in one of the IGA products SailPoint or OIM Experience in Access Management products tools such as ISAM or Access Management products Experience in SSO integration using security protocols OAuth, OIDC, SCIM, FIDO and SAML Knowledge of Incident Management Ticketing Tools. Experience with Splunk for Log Monitoring and Incident Analysis. Strong knowledge of ITIL processes.

Design and manage enterprise identity solutions using Azure AD. Implement and automate MFA, SSO, RBAC/ABAC, secure APIs, and compliance policies. Troubleshoot IAM issues and support identity lifecycle management. Required Candidate profile IAM expert with experience in Azure AD, SSO, OAuth, RBAC, and PowerShell. Strong knowledge of identity governance, automation, and authentication protocols.

Proficiency in at least 3 of the following IAM technologies o Active Directory o Identity and Access Management o Single Sign On (SSO) o Virtual Directories o PKI o Privileged Access Management o OKTA experience Mandatory Required Candidate profile *OKTA expert skills *Experience in IT regulation & compliance standards such as SOC1& 2 & ISO27001

Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud Jumping on to calls with customers to provide updates on migration. Engage support teams across multiple regions and/or cross functions within Atlassian like CSM , EAs, Devs for best outcomes towards the customers migration project Contribute to the creation and review of knowledge articles Participate in release readiness activities 8+ years of experience in support, software services, and/or system administration for a large end-user community 2+ years of experience working with enterprise customers in a high touch model Database skills, with the expertise to write and update SQL queries with ease Expertise to write Scripts (Python, bash/shell) Experience with SSO, SAML, LDAP, Active Directory, SSL, etc Experience with Splunk Experience with APIs and REST calls Worked with different operating systems, such as Linux, Unix, and Windows. Knowledge of networks Experience supporting Java, especially the JVM components Ability to handle problems, learn new technologies, and enthusiasm to evolve as a technical expert Experience working in an Enterprise environment or with Enterprise customers Exhibit team-oriented and the ability to work with several people and roles Experience in server-to-cloud migrations an added advantage

DC Technical Consultant: B.S. or above degree in Computer Science or related technical field. At least 3 years experience in an international Enterprise-level customer facing role, ideally in Enterprise Support or as a Technical Consultant. Excellent level of both English and German. Any level of French would be a bonus. Experience of working with Enterprise customers in both languages. Proven troubleshooting and problem-solving skills. Good knowledge of OAuth 2.0, OpenID Connect and SAML security standards with global identity providers including AADS, ADFS, GoogleID, OKTA, PING Azure platform experience with related certifications Remote software distribution technologies like SCCM/ARD etc. desirable Windows Application packaging and deployment experience desirable Windows Virtualisation technologies experience including Citrix, Windows Remote Desktop, App-V, Hyper-V VMware Horizon, Windows Virtual Desktop desirable. Basic knowledge of Python will be a bonus.Role & responsibilities

So, what’s the role all about? We are looking for a skilled and enthusiastic Software Engineer to join our R&D team. In this role, you will contribute to the design, development, and deployment of robust applications using .NET Core. You will work extensively with AWS services, CI/CD tools, and modern development practices to deliver scalable and efficient software solutions. How will you make an impact? Work with Team Lead and champion the feature development activities. Make sure best practices are followed and tech debt is avoided. Deliver high quality, sustainable, maintainable code. Mentor other junior developers as needed. Be ready to take up new challenges and learn new skills. Effectively communicate progress and challenges to the stakeholders. Have you got what it takes? 5+ years of experience. Problem-Solving: Strong analytical and problem-solving skills. Team Player: Excellent communication and collaboration abilities. Adaptability: Ability to work in a fast-paced, dynamic environment. Good knowledge of OOPS Fundamentals and programming standards. Core Technologies: Proficiency in .NET Core (6 & above) AWS Exposure: Hands-on experience with AWS You will have an advantage if you also have: Exposure to services such as AWS DynamoDB, ECR, ECS, and CloudWatch is a plus. CI/CD Tools: Working knowledge of CI/CD pipelines with tools like Jenkins and GitHub Actions. Experience on Golang is a plus. Experience using Security technologies like SAML, OAuth, Open ID connect, JWT or other IAM is good to have. Experience on Micro frontends will be a plus What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next Nicer! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6639 Reporting into: Tech Manager Role Type: Individual Contributor

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Intermediate Quest One Identity Manager Developer Role Overview: An Intermediate Quest One Identity Manager Developer is responsible for complex development and integration tasks within the One Identity Manager platform. This role focuses on custom connector development, advanced workflow configurations, and optimizing synchronization processes for large-scale identity management. Key Responsibilities: Design and implement custom workflows using Designer and Object Browser for complex provisioning tasks, including multi-level approval processes and conditional attribute assignment.Develop and maintain custom connectors for integrating with external systems (e.g., REST APIs, SOAP Web Services, SAP, HR Systems, Azure AD, Oracle), using Synchronization Editor and APIs.Write advanced SQL stored procedures, triggers, and custom queries for data reconciliation and manipulation within One Identity’s database.Configure and optimize Job Service and DBQueue to handle high-volume job processing and resolve performance bottlenecks.Develop complex VBScript and PowerShell scripts to implement business logic (e.g., dynamic role assignments, custom event handling, and email notifications).Implement and configure role mining and role lifecycle management processes, ensuring role compliance and SoD (Segregation of Duties) policy enforcement.Extend the functionality of the Web Portal by customizing the UI forms, adding new fields, and configuring specific approval workflows for access requests.Perform advanced troubleshooting using Job Queue Info, analyzing detailed logs, and debugging synchronization and provisioning failures.Implement and maintain the attestation process, ensuring compliance through periodic certification of user roles and entitlements.Lead efforts to implement custom reporting using SQL Server Reporting Services (SSRS) or One Identity Reporting Module to deliver access governance insights.Integrate One Identity Manager with cloud services (e.g., Azure AD, AWS IAM) and on-prem applications using custom-developed connectors. Technical Requirements: In-depth knowledge of Quest One Identity Manager architecture, including Application Server, Job Server, and Data Governance Edition.Advanced SQL skills for writing stored procedures, views, and triggers.Proficiency in VBScript, PowerShell, and knowledge of One Identity Manager API.Strong experience with Synchronization Editor for developing custom connectors.Deep understanding of Active Directory, LDAP, HR systems, Azure, and other integrated systems.Familiarity with SoD policies, role mining, and advanced RBAC configuration. Senior Quest One Identity Manager Developer/Manager Role Overview: A Senior Quest One Identity Manager Developer or Manager is responsible for the overall architecture, design, and delivery of large-scale IAM solutions using One Identity Manager. They lead the design of custom connectors, workflows, role management, and compliance processes, ensuring scalability, performance, and security. Key Responsibilities: Architect and design scalable IAM solutions using Quest One Identity Manager to handle complex identity lifecycle management processes, including HR-driven provisioning, custom entitlements, and federated identity models.Lead the design and development of custom connectors for integration with on-prem and cloud-based applications, using RESTful APIs, SOAP Web Services, and JSON/XML data handling.Implement complex provisioning workflows with multi-step approval processes, dynamic decision-making logic, and condition-based role assignments using One Identity Manager’s Workflow Engine and Object Layer (DalScript).Optimize Job Service and DBQueue configurations to ensure high availability and load balancing in large-scale deployments.Develop custom One Identity Manager Modules, extending the base platform by adding functionality using C# or One Identity Manager Framework (Dialog scripts and custom assemblies).Implement advanced Segregation of Duties (SoD) enforcement mechanisms, including cross-system policy validation, and ensure attestation processes are automated and integrated into the identity governance framework.Lead the configuration and customization of One Identity Manager Web Portal, including designing custom forms, access request pages, and integrating third-party authentication mechanisms (e.g., SAML, OAuth).Develop and implement automated compliance reporting and auditing processes, ensuring all identity governance data is readily available for audits and access certifications.Manage system upgrades, migration of connectors, and perform disaster recovery planning for One Identity Manager infrastructure.Lead the development team, mentor junior developers, and drive best practices in scripting, connector development, workflow design, and system performance tuning.Collaborate with security architects, auditors, and business stakeholders to ensure One Identity Manager meets all security, compliance, and business process requirements. Technical Requirements: Deep understanding of Quest One Identity Manager architecture, including One Identity Manager API, Job Server, Synchronization Engine, and Data Governance Edition.Expertise in SQL Server, with experience in writing complex SQL stored procedures, functions, and views.Advanced scripting skills in VBScript, PowerShell, and C#, with knowledge of building custom connectors and developing modules.Experience in integrating One Identity Manager with cloud platforms (e.g., Azure, AWS), and enterprise applications (e.g., SAP, Oracle, Workday).Knowledge of Role-Based Access Control (RBAC), SoD, and attestation processes.Strong experience with API integration and data synchronization. Experience leading IAM projects and development teams. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Intermediate Quest One Identity Manager Developer Role Overview: An Intermediate Quest One Identity Manager Developer is responsible for complex development and integration tasks within the One Identity Manager platform. This role focuses on custom connector development, advanced workflow configurations, and optimizing synchronization processes for large-scale identity management. Key Responsibilities: Design and implement custom workflows using Designer and Object Browser for complex provisioning tasks, including multi-level approval processes and conditional attribute assignment.Develop and maintain custom connectors for integrating with external systems (e.g., REST APIs, SOAP Web Services, SAP, HR Systems, Azure AD, Oracle), using Synchronization Editor and APIs.Write advanced SQL stored procedures, triggers, and custom queries for data reconciliation and manipulation within One Identity’s database.Configure and optimize Job Service and DBQueue to handle high-volume job processing and resolve performance bottlenecks.Develop complex VBScript and PowerShell scripts to implement business logic (e.g., dynamic role assignments, custom event handling, and email notifications).Implement and configure role mining and role lifecycle management processes, ensuring role compliance and SoD (Segregation of Duties) policy enforcement.Extend the functionality of the Web Portal by customizing the UI forms, adding new fields, and configuring specific approval workflows for access requests.Perform advanced troubleshooting using Job Queue Info, analyzing detailed logs, and debugging synchronization and provisioning failures.Implement and maintain the attestation process, ensuring compliance through periodic certification of user roles and entitlements.Lead efforts to implement custom reporting using SQL Server Reporting Services (SSRS) or One Identity Reporting Module to deliver access governance insights.Integrate One Identity Manager with cloud services (e.g., Azure AD, AWS IAM) and on-prem applications using custom-developed connectors. Technical Requirements: In-depth knowledge of Quest One Identity Manager architecture, including Application Server, Job Server, and Data Governance Edition.Advanced SQL skills for writing stored procedures, views, and triggers.Proficiency in VBScript, PowerShell, and knowledge of One Identity Manager API.Strong experience with Synchronization Editor for developing custom connectors.Deep understanding of Active Directory, LDAP, HR systems, Azure, and other integrated systems.Familiarity with SoD policies, role mining, and advanced RBAC configuration. Senior Quest One Identity Manager Developer/Manager Role Overview: A Senior Quest One Identity Manager Developer or Manager is responsible for the overall architecture, design, and delivery of large-scale IAM solutions using One Identity Manager. They lead the design of custom connectors, workflows, role management, and compliance processes, ensuring scalability, performance, and security. Key Responsibilities: Architect and design scalable IAM solutions using Quest One Identity Manager to handle complex identity lifecycle management processes, including HR-driven provisioning, custom entitlements, and federated identity models.Lead the design and development of custom connectors for integration with on-prem and cloud-based applications, using RESTful APIs, SOAP Web Services, and JSON/XML data handling.Implement complex provisioning workflows with multi-step approval processes, dynamic decision-making logic, and condition-based role assignments using One Identity Manager’s Workflow Engine and Object Layer (DalScript).Optimize Job Service and DBQueue configurations to ensure high availability and load balancing in large-scale deployments.Develop custom One Identity Manager Modules, extending the base platform by adding functionality using C# or One Identity Manager Framework (Dialog scripts and custom assemblies).Implement advanced Segregation of Duties (SoD) enforcement mechanisms, including cross-system policy validation, and ensure attestation processes are automated and integrated into the identity governance framework.Lead the configuration and customization of One Identity Manager Web Portal, including designing custom forms, access request pages, and integrating third-party authentication mechanisms (e.g., SAML, OAuth).Develop and implement automated compliance reporting and auditing processes, ensuring all identity governance data is readily available for audits and access certifications.Manage system upgrades, migration of connectors, and perform disaster recovery planning for One Identity Manager infrastructure.Lead the development team, mentor junior developers, and drive best practices in scripting, connector development, workflow design, and system performance tuning.Collaborate with security architects, auditors, and business stakeholders to ensure One Identity Manager meets all security, compliance, and business process requirements. Technical Requirements: Deep understanding of Quest One Identity Manager architecture, including One Identity Manager API, Job Server, Synchronization Engine, and Data Governance Edition.Expertise in SQL Server, with experience in writing complex SQL stored procedures, functions, and views.Advanced scripting skills in VBScript, PowerShell, and C#, with knowledge of building custom connectors and developing modules.Experience in integrating One Identity Manager with cloud platforms (e.g., Azure, AWS), and enterprise applications (e.g., SAP, Oracle, Workday).Knowledge of Role-Based Access Control (RBAC), SoD, and attestation processes.Strong experience with API integration and data synchronization. Experience leading IAM projects and development teams. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

JOB DESCRIPTION As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and provide expert assistance to ensure the optimal performance, availability, and security of customer cloud environments. Your responsibilities include resolving technical issues, performing system monitoring, and collaborating with internal teams to implement best practices. You will also engage with customers to understand their needs, provide training, and deliver exceptional customer service. This position requires strong problem-solving skills, technical proficiency in OCI, and a commitment to enhancing customer satisfaction. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Manage and support customer environments in OCI cloud. Designing a well architected cloud deployment design in OCI adhering to the best practices principles and guidelines. Applying automated configuration management & infrastructure provisioning. Communicate with corporate customers via telephone, written correspondence, and electronic service regarding finding solutions for technical problems identified in Oracle Cloud products. Manage customer’s escalations/expectations and ensure timely delivery of high-quality resolution on technical issue focusing on root cause analysis and prevention. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. The prospective candidate should draw upon all resources at Oracle, to advise and consult on the use of Oracle products to avoid such problems in the future. Educate and walk the customer through the problem-solving process. Adopt Oracle diagnostic methodology & procedures when handling and documenting technical issues that comply with Support processes, policies & SLAs. Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g. Product support, Product development etc). Research and study product features and keep abreast of new releases and functionalities or related technologies to maintain product expertise. Requirements 3+ years of relevant Cloud (preferably OCI) experience and Ability to communicate effectively. 10+ Years of overall experience on Any domain preferably Database or system administration. Experience on Cloud Database Services - preferably OCI VMDB, EXACC,EXACS,ADB,ADW,MYSQL and NOSQL DB Knowledge on HA and DR Solutions for PAAS services like Exadata, Autonomous Databases (ATP, ADW), RAC & Dataguard. Proven experience in implementing, monitoring, and maintaining Cloud (AWS or AZURE or OCI) solutions Like. Cloud Compute - Creation and maintenance of instances, scaling, OS Management Services. Cloud IAM and IDCS - AuthN, AuthZ, federation using SAML & Identity cloud service, Create/Manage Compartments, User Groups, Policies, dynamic user groups. Cloud Networking - VCN, Subnets, Gateways (IG, NAT, DRG, Service, Local Peering), Security Lists, Route tables, Network Security Group, VPN tunnels, Fast Connect. Cloud storage - Storage best practices, storage performance metrics, Object Storage, Block Volume, File Storage, Storage Migration services. Cloud Security - Cloud guard Assessments, Configuration of Vault and Bastion. Export & importing of SSL Certificate and updating of SSH Public/Private Keys Knowledge on Observability and Management - Monitoring, Logging and Basic concepts of Logging Analytics. IaaC tools like ansible, terraform etc. Troubleshooting on URLs connection issues on OAC,SOA, JCS, WebLogic. Experience in handling performance management and Cost optimization. In-depth understanding of Advanced Architectures (Multi-Node, Data Guard, RAC, ASM) Should be able to understand Business requirements and map them to proposed solutions/enhancements Ability to drive performance issues and complex architecture issues. knowledge on OIC management of Oracle integrations Multi cloud exposure is a plus AWS,AZURE,GCP Certifications: OCI Architect Associate, OCI Architect/Operational professional Certification (preferred), or AWS Profession Architect or Azure Cloud Architect Career Level - IC4 RESPONSIBILITIES As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and provide expert assistance to ensure the optimal performance, availability, and security of customer cloud environments. Your responsibilities include resolving technical issues, performing system monitoring, and collaborating with internal teams to implement best practices. You will also engage with customers to understand their needs, provide training, and deliver exceptional customer service. This position requires strong problem-solving skills, technical proficiency in OCI, and a commitment to enhancing customer satisfaction. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Requirements 3+ years of relevant Cloud (preferably OCI) experience and Ability to communicate effectively. 10+ Years of overall experience on Any domain preferably Database or system administration. Experience on Cloud Database Services - preferably OCI VMDB, EXACC,EXACS,ADB,ADW,MYSQL and NOSQL DB Knowledge on HA and DR Solutions for PAAS services like Exadata, Autonomous Databases (ATP, ADW), RAC & Dataguard. Proven experience in implementing, monitoring, and maintaining Cloud (AWS or AZURE or OCI) solutions Like. Cloud Compute - Creation and maintenance of instances, scaling, OS Management Services. Cloud IAM and IDCS - AuthN, AuthZ, federation using SAML & Identity cloud service, Create/Manage Compartments, User Groups, Policies, dynamic user groups. Cloud Networking - VCN, Subnets, Gateways (IG, NAT, DRG, Service, Local Peering), Security Lists, Route tables, Network Security Group, VPN tunnels, Fast Connect. Cloud storage - Storage best practices, storage performance metrics, Object Storage, Block Volume, File Storage, Storage Migration services. Cloud Security - Cloud guard Assessments, Configuration of Vault and Bastion. Export & importing of SSL Certificate and updating of SSH Public/Private Keys Knowledge on Observability and Management - Monitoring, Logging and Basic concepts of Logging Analytics. IaaC tools like ansible, terraform etc. Troubleshooting on URLs connection issues on OAC,SOA, JCS, WebLogic. Experience in handling performance management and Cost optimization. In-depth understanding of Advanced Architectures (Multi-Node, Data Guard, RAC, ASM) Should be able to understand Business requirements and map them to proposed solutions/enhancements Ability to drive performance issues and complex architecture issues. knowledge on OIC management of Oracle integrations Multi cloud exposure is a plus AWS,AZURE,GCP Certifications: OCI Architect Associate, OCI Architect/Operational professional Certification (preferred), or AWS Profession Architect or Azure Cloud Architect QUALIFICATIONS Career Level - IC4 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and provide expert assistance to ensure the optimal performance, availability, and security of customer cloud environments. Your responsibilities include resolving technical issues, performing system monitoring, and collaborating with internal teams to implement standard methodologies. You will also engage with customers to understand their needs, provide training, and deliver exceptional customer service. This position requires strong problem-solving skills, technical proficiency in OCI, and a commitment to enhancing customer satisfaction. As a main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and increased issues. Responsibilities: Career Level - IC3 Responsibilities Manage and support customer environments in OCI cloud. Designing a well architected cloud deployment design in OCI adhering to the standard processes principles and guidelines. Applying automated configuration management & infrastructure provisioning. Communicate with corporate customers via telephone, written correspondence, and electronic service regarding finding solutions for technical problems identified in Oracle Cloud products. Manage customer’s issues/expectations and ensure timely delivery of high-quality resolution on technical issue focusing on root cause analysis and prevention. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. The prospective candidate should draw upon all resources at Oracle, to advise and consult on the use of Oracle products to avoid such problems in the future. Educate and walk the customer through the problem-solving process. Adopt Oracle diagnostic methodology & procedures when handling and documenting technical issues that stay in sync with Support processes, policies & SLAs. Collaborate on cross-team and cross-product technical issues by working with resources from other groups (e.g. Product support, Product development etc). Research and study product features and keep abreast of new releases and functionalities or related technologies to maintain product expertise. Requirements 3+ years of relevant Cloud (preferably OCI) experience and Ability to communicate effectively. 6+ Years of overall experience on Any domain preferably Database or system administration. Experience on Cloud Database Services - preferably OCI VMDB, EXACC,EXACS,ADB,ADW,MYSQL and NOSQL DB Knowledge on HA and DR Solutions for PAAS services like Exadata, Autonomous Databases (ATP, ADW), RAC & Dataguard. Proven experience in implementing, monitoring, and maintaining Cloud (AWS or AZURE or OCI) solutions Like. Cloud Compute - Creation and maintenance of instances, scaling, OS Management Services. Cloud IAM and IDCS - AuthN, AuthZ, federation using SAML & Identity cloud service, Create/Manage Compartments, User Groups, Policies, dynamic user groups. Cloud Networking - VCN, Subnets, Gateways (IG, NAT, DRG, Service, Local Peering), Security Lists, Route tables, Network Security Group, VPN tunnels, Fast Connect. Cloud storage - Storage standard processes, storage performance metrics, Object Storage, Block Volume, File Storage, Storage Migration services. Cloud Security - Cloud guard Assessments, Configuration of Vault and Bastion. Export & importing of SSL Certificate and updating of SSH Public/Private Keys Knowledge on Observability and Management - Monitoring, Logging and Basic concepts of Logging Analytics. IaaC tools like ansible, terraform etc. Fix on URLs connection issues on OAC,SOA, JCS, WebLogic. Experience in handling performance management and Cost optimization. In-depth understanding of Advanced Architectures (Multi-Node, Data Guard, RAC, ASM) Should be able to understand Business requirements and map them to proposed solutions/enhancements Ability to drive performance issues and complex architecture issues. knowledge on OIC management of Oracle integrations Multi cloud exposure is a plus AWS,AZURE,GCP Certifications: OCI Architect Associate, OCI Architect/Operational professional Certification (preferred), or AWS Profession Architect or Azure Cloud Architect Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity toflourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almostevery industry.In order to nurture the talent that makes this happen, we are committed to an inclusive culture thatcelebrates and values diverse insights and perspectives, a workforce that inspires thought leadershipand innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity,consistency, and affordability. The overall package includes certain core elements such as Medical, LifeInsurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.At Oracle, we believe that innovation starts with diversity and inclusion and to create the future weneed talent from various backgrounds, perspectives, and abilities. We ensure that individuals withdisabilities are provided reasonable accommodation to successfully participate in the job application,interview process, and in potential roles. to perform crucial job functions Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.