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IT System Analyst Couchbase

4.0 - 8.0 years

0 Lacs

karnataka

On-site

In this role, you will act as the primary point of contact for IT employee support in the Bangalore office, as well as for remote employees internationally. You will utilize the helpdesk ticketing system (Zendesk) to participate in incident management and issue resolution including logging, tracking, documenting, and closing issues. Your responsibilities will also include: - Setting up, troubleshooting, and decommissioning employee laptops/desktops consisting of both macOS and Windows endpoints. - Provisioning and managing hardware/software for new hires. - Providing mobile device setup, installation, and post-installation support. - Supporting endpoint and SaaS software systems, troubleshoo...

Posted 2 months ago

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