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Service Desk Specialist_vConstruct_subsidiary of US based MNC Vconstruct

3.0 - 5.0 years

3 - 7 Lacs

Pune

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vConstruct, a Pune based Construction Technology company seeks a Service Desk Specialist who will provide critical technical support to end-users, focusing primarily on L1 issues related to Primavera and DocuSign and other applications that are used by DPR employees. This role requires a resource who is proficient in troubleshooting software and hardware problems, with a focus on the applications relevant to project management and creative design. The specialist will provide support across various platforms, ensuring high levels of customer satisfaction and swift resolution of technical issues. Key Responsibilities: Customer Issue Ownership: Take full ownership of user-reported issues relate...

Posted 6 months ago

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