1336 Sam Jobs - Page 6

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Process Consultant at Kyndryl, you'll be just that – a trusted advisor helping customers achieve their goals and surpass even their own expectations. As a Business Process Consultant, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals. You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance. In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions. At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. We are seeking an experienced ServiceNow Asset Management Specialist to lead and optimize enterprise-wide asset management initiatives. The ideal candidate will have strong technical and process expertise across Asset Data Modeling, Asset Process Optimization, and both IT and OT Asset Management. This role requires a strategic thinker capable of designing scalable, compliant, and data-driven asset processes aligned with industry standards such as ITIL, ISO 19770, and CSDM (Common Service Data Model). Key Responsibilities We are seeking an experienced ServiceNow Asset Management Specialist to lead and optimize enterprise-wide asset management initiatives. The ideal candidate will have strong technical and process expertise across Asset Data Modeling, Asset Process Optimization, and both IT and OT Asset Management. This role requires a strategic thinker capable of designing scalable, compliant, and data-driven asset processes aligned with industry standards such as ITIL, ISO 19770, and CSDM (Common Service Data Model). Define and maintain asset data structures aligned with ServiceNow CMDB and CSDM. Ensure data model supports cross-domain asset visibility (hardware, software, OT, network). Evaluate existing ITAM and HAM processes. Conduct gap analyses and maturity assessments using frameworks such as Gartner’s ITAM maturity model. Design and implement Software Asset Management (SAM) processes for end-user and developer environments. Integrate with software discovery tools to ensure licensing compliance and optimization. Extend asset management practices into the OT and network infrastructure domains Coordinate with OT/ICS teams to harmonize IT and OT asset lifecycle tracking. Redesign ServiceNow asset workflows to improve lifecycle traceability, exception handling, and process automation. Collaborate with Process Owners and Governance to align workflows with compliance and audit readiness. Identify automation and improvement opportunities across the asset lifecycle (procurement to retirement). Leverage AI/ML and AIOps insights to enable predictive asset lifecycle interventions. Your Future at Kyndryl As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 12 + years hands on software development experience in ServiceNow, IT Asset Management with a focus on ServiceNow platform. Proven experience in implementing ServiceNow ITAM, HAM, SAM Pro, and CMDB modules. Deep understanding of asset lifecycle management across IT, software, and OT domains. Familiarity with industry standards: ITIL v4, ISO/IEC 19770, NIST CSF. Experience in working with cross-functional teams including IT Operations, Security, and Finance. Strong analytical, documentation, and stakeholder communication skills. Preferred Technical and Professional Experience ServiceNow Certified Implementation Specialist – SAM. Knowledge of discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, etc.) Experience with CSDM and data normalization techniques. Familiarity with automation and orchestration tools for asset tasks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Key Responsibilities Design, develop, and maintain robust and scalable backend services using Kotlin or Java Build and optimize APIs – both RESTful and GraphQL – to serve internal and external clients Architect and implement systems using Spring Boot or Micronaut Leverage AWS services for cloud-native application development using CDK, SAM, or CloudFormation Collaborate closely with cross-functional teams including Product, DevOps, and Frontend Engineers Follow Agile methodologies (Scrum/Kanban) to deliver features incrementally and iteratively Ensure code quality and reliability through automated testing, code reviews, and best engineering practices Mentor junior developers and contribute to architectural decisions and technical roadmaps Required Qualifications 9+ years of professional backend development experience Strong proficiency in Kotlin or Java Deep knowledge of Spring Boot and/or Micronaut Proven experience designing and maintaining RESTful APIs and/or GraphQL Hands-on experience with AWS services, especially infrastructure-as-code tools like CDK, SAM, or CloudFormation Solid understanding of software engineering principles, design patterns, and microservices architecture Experience working in Agile environments with CI/CD and DevOps culture Skills Java,Kotlin,Spring Boot,Restful Api Job Type: Full-time Pay: ₹1,800,000.00 - ₹2,500,000.00 per year Experience: Agile : 4 years (Required) Kotlin or Java: 6 years (Required) DevOps: 5 years (Required) Work Location: In person

we are looking for Senior Software Asset Management & Compliance who can work in any ITC Location Bangalore/Hyderabad/Pune/Kolkata/Gurgaon and we are looking only Immediate to 30-day joiners only Job Description 1. Software Asset Management & Compliance Maintain and track software licenses and entitlements using ServiceNow, ensuring accuracy and compliance. Manage a comprehensive inventory of software assets, including usage metrics, versioning, installation dates, and end-of-life (EOL) status . Leverage tools such as ServiceNow and Axonius to ensure data integrity and audit readiness. 2. Data Analysis & Cost Optimization Analyze large datasets related to software deployment and usage to uncover trends and opportunities . Partner with Product Leaders and Sourcing & Vendor Management teams to identify cost-saving measures and support strategic planning . Deliver insights using Power BI and other analytics tools. 3. Software Lifecycle Management Oversee the full lifecycle of software assets—from acquisition and renewals to recertification and retirement . Use platforms like Coupa and KY3P to support procurement and vendor management processes . 4. Product Roadmap Support & Automation Collaborate with Product Leaders to maintain and update product roadmaps. Implement automation using tools like Power Automate to streamline updates and improve operational workflows . Streamline internal workflows to improve productivity and reduce manual tasks. Implement automation tools and strategies to enhance operational performance . 5. Process Improvement & Stakeholder Collaboration Continuously assess and enhance Software Asset Management (SAM) processes for efficiency and scalability . Work closely with IT, procurement, finance, and other teams to ensure alignment and transparency. 6. Communication & Engagement Communicate effectively with stakeholders across all levels of the organization. Confidently raise issues, contribute in meetings, and ensure alignment on priorities and deliverables. Qualifications Bachelor’s degree in business, Information Technology, or a related field 5+ years of experience in product management, data analysis, or software asset management Proficiency with tools such as Axonius, Coupa, Power BI, and ServiceNow SAM (or a strong ability to learn quickly ) Strong analytical skills with the ability to interpret large datasets and deliver insights under tight timelines Excellent verbal and written communication skills, with the confidence to engage in cross-functional discussions

Position- Cloud DevOps Architect skills- AWS, Azure, Devops NP- Immediate to 30 days Exp-12 to 17 Yrs Location- Kochi/TVM Budget- 32 LPA Technical Skills • Excellent exposure to AWS/Azure/GCP ecosystem and services, solid understanding and experience settingup and managing AWS infrastructure and services(EC2, S3, RDS VPC, IAM, Security groups, VPN etc.) • Proficiency in networking and network security e.g. SSL/TLS certificates, VPN IPSec tunnels • Knowledgeable of web/application servers and load balancers such as Amazon ELB, Tomcat, Nginx, Apache Http Server etc. • Extensive experience with designing and managing AWS/Azure security using IAM, • Should have Java/.net application development background. • Solid understanding of Continuous Integration and Continuous Delivery best practices, and experience in setting up a CI/CD to speed up software development and deployment process, using Jenkins, GitHub , plugins etc. • Solid experience with build and scm tools - Maven, Gradle, Ant, Git, Jira, Sonaqube • Sound knowledge on containerization concepts, Docker and Kubernetes and good working knowledge on various Kubernetes environments (standalone clusters and managed Kubernetes services like EKS, AKS). • Good knowledge of Monitoring/Observability tools and processes inclusive CloudWatch, ELK stack, CloudTrail, Kibana, Grafana, Prometheus. Infra monitoring using Nagios, Zabbix, New Relic • Experience with Terraform, CloudFormation, ARM as infrastructure-as-code. • Exposure to microservice architecture, experience with API gateway, Active Directory, Blue/Green deployments, Canary deployments is desirable. • Experience with the serverless approaches using AWS Lambda/ Azure Functions is a plus. • Prior migration experience with on-prem to AWS/Azure is definitely a plus. • Exposure to Serverless deployment framework and SAM is a plus. • Understanding of Agile principles and experience participating in scrums and agile processes • Solid git experience – essential, Bitbucket – a plus • Scripting Skills – Groovy, Bash, Python Duties and responsibilities • Cloud platform Design & Architecture • Migration of infrastructure/applications to hybrid cloud environments. • Prepare and present potential technical solutions and advise customers, businesses, and product owners on the technical and business value of proposals, including appropriate trade-offs. • Designs and implements cloud solutions/infrastructure for an organization/application, collaborating with customer stake holders and application architects, ensuring the smooth functioning of cloud systems with minimal downtime. • Evaluation of cloud providers, Cloud applications, Hardware, and Software. • Involve in Pre-sales/Development activities and provide cloud solutions to the customer. • Architecting the solutions using cloud infrastructure and services for application/product development. • Support Development team to leverage various cloud services/integration services to provide better value to the customer. • Responsible for designing comprehensive security architecture that aligns with the organization's business objectives, risk tolerance, and regulatory requirements. • Developing architectural solution considering the organization's existing IT infrastructure, systems, and applications to address security gaps and weaknesses. • Establish best practices for cloud adoption, and work with IT teams to monitor cloud privacy and address technical issues. • Manage code repositories and create branching strategies to improve software development efficiency. • Good understanding on platform engineering and help team design/build efficient development systems. • Systems automation, orchestration, deployment, and implementation • Write infrastructure as code using, Terraform, CloudFormation or similar. • Technical direction in the design and implementation of continuous integration and continuous delivery /deployment (CI /CD) processes in the form of a pipeline for the delivery of software across the enterprise. • A commitment to best practices on operational processes for DevOps • Provide technical guidance and educate team members and coworkers on development and operations. • Work in close coordination with the Engineering team to adhere to ISMS Policies and procedures. • Designing and implementing cloud security strategies and policies that meet an organization’s specific needs. Troubleshoot, identify, and fix problems in the DevSecOps domain. • Ensuring the security of cloud-based data and applications against unauthorized access, theft, and other threats. • Conducting regular security assessments and audits to identify vulnerabilities and develop plans to address them. Qualifications/Experience Degree in Computer Science or related technical discipline or the equivalent combination of education technical certifications and work experience.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Summary Working in a team environment, the Consultant- SAM is responsible for managing customer’s licenses. The Associate Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long term relationships with our customers . Key Accountabilities/Responsibilities For The Role Review and analyse VMware licensing agreements and entitlements, ensuring they comply with all contractual obligations and VMware’s licensing models. - Create and manage VMware compliance reports, license position reports, and track usage to ensure all VMware licenses are being used optimally and in compliance with VMware’s terms. - Identify opportunities for optimizing VMware licensing for cost savings, better utilization, and compliance with VMware's product offerings and virtual infrastructure. - Provide guidance on VMware’s various licensing programs, including vSphere, vCloud, VMware Cloud on AWS, and vRealize Suite, and advise internal teams on the appropriate program selection. - Analyse complex VMware licensing scenarios (e.g., perpetual vs subscription licenses, host-based vs processor-based licensing), ensuring proper allocation and usage. - Assist with negotiations for new VMware licensing agreements, renewals, and managing relationships with VMware representatives to ensure favourable terms and cost-effective solutions. - Offer insights on licensing for VMware's virtualization technologies (e.g., VMware vSphere, VMware vSAN, NSX) – Technical working knowledge of VMware cloud middleware product suits like Tanzu Kubernetes, VVF, VVS, and VMware on AWS/Azure to provide insights to customer for optimizing license consumptions. Perform reconciliation of VMware TAM, LMS and All License View entitlement reports to prepare license entitlement summary Prepare data request list (DRL) documents to capture VMware product footprints using tools such as VMware License Server, Flexera, RV Tools, and Power CLI Script to track VMware license entitlements, usage, and compliance along with RV Tools and Power CLI scripts. Knowledge about including automation for report preparation of all VMware products for reconciliation with entitlements. Understanding of licensing rules in VMware hosted environment. Well versed with different virtualization technologies, data collection techniques and product consoles. Prepare customized reports and comparison for cost savings along with recommendations on how to license, reconcile, re-harvest licensing entitlement. Develop and implement policies and procedures throughout the software development life cycle for VMware products being used in customer environments Active management & allocation of tasks and task type to ensure balanced workload distribution across the project team along with execution of individual tasks on projects based on the guidance provided by the Managers Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards. Skills Required: 5 years professional experience in licensing industry with successful ITAM/SAM Management/ software licensing experience across publishers is a must Understanding of different VMware licensing models and programs SAM Accreditation (good to have) Proficient in Virtualization technologies Advanced in Microsoft Excel & PowerPoint Experience with asset management software; specific experience with ServiceNow and SAM, preferred. Core Capabilities: Ability to analyse complex licensing scenarios and provide actionable recommendations. Attention to detail Strong presentation & communication skills Quality oriented personality Functional Capabilities: Highly motivated and result oriented Strong organization, multitasking and time management skills Solid Problem solving and consultative skills Personality: Exceptional ability to think creatively, and identify and resolve problems Motivate & inspire team members Keen on detailing and logical reasoning Maintain healthy group dynamics Provide guidance to the team based on management direction Ability to professionally interact with people of diverse cultures and regions Ability to juggle multiple projects/activities simultaneously Create an environment orientated to trust, open communication, creative thinking & cohesive team effort. Recognize & celebrate team & individual accomplishments & exceptional performance Strong presentation, communication, organization, multitasking, and time management skills Strong networking abilities. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Summary SAM JOB DESCRIPTION We are seeking a highly skilled and experienced Senior Licensing Consultant to join our dynamic team. The ideal candidate will have a deep understanding of SAP software licensing, compliance, and optimization. As a Consultant, you will be responsible for advising our clients on the best practices for managing their SAP licenses effectively and efficiently. Key Accountabilities/Responsibilities For The Role Candidate should possess strong licensing knowledge of Software publishers like SAP, should have experience working on with SAP from a licensing standpoint Reviewing existing SAP license contracts and usage data to assess compliance with licensing terms. Analyzing user access patterns to determine appropriate license types Should be well-aware about SAP tool like USMM, HANA, LAW etc. and their integration with SAM tools like Flexera, ServiceNow etc. Should have experience in Creating Effective License Position (ELPs) report, compliance status, and cost analysis. Should be up to date with latest SAP licensing trends and terminology. Conduct SAP license audits and reviews to identify any potential compliance issues and recommend solutions. Advise clients on SAP license optimization strategies to maximize value and minimize costs. Provide training and guidance to junior consultants and client personnel on SAP licensing matters. Collaborate with cross-functional teams to integrate SAP licensing considerations into broader IT and procurement strategies. Prepare detailed reports and presentations for clients outlining findings, recommendations, and the business impact of licensing decisions. Participate in business development activities, including proposal writing and client presentations. Skills Required: Bachelor’s/Master’s Degree in Information Technology, Business or any related feild 5 years professional experience in licensing industry with successful ITAM/SAM Management/ software licensing experience across publishers is a must. Familiarity of different publisher licensing models. Strong understanding of SAP licensing models, including named user licenses, concurrent user licenses, and indirect access licensing. SAM Accreditation (good to have). Proficiency in Excel and Data analysis is a must. Previous exposure to asset management software; preferably with specific experience in ServiceNow and SAM. Core Capabilities: Robust Methodical skills Solid Analytical and problem solving skills Strong presentation & communication skills Quality oriented personality Functional Capabilities: Highly motivated and result oriented. Solid organizational abilities, adept at multitasking, and skilled in time management. Personality: Exceptional capacity for creative thinking and problem identification and resolution. Self-driven. Keen on detailing and logical reasoning. Maintain healthy group dynamics. Provide directions to the team based on management directive. Capability to engage professionally with individuals from varied cultures and geographic regions. Ability to juggle multiple projects/activities simultaneously. Establish an atmosphere centred around trust, open dialogue, innovative thinking, and unified teamwork. Acknowledge and commemorate both team and individual achievements, as well as outstanding performance. Possess robust abilities in presenting, communicating, organizing, multitasking, and managing time effectively. Strong networking abilities. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Mission: Incubate, launch, and scale new brands end-to-end—owning strategy, identity, go-to-market, and the growth engine to profitable traction. What you’ll own Opportunity & strategy: Customer research, category/competitor scans, TAM/SAM sizing, positioning, and brand architecture. Naming & identity: Name development (with legal checks), voice/tone, messaging pillars, visual identity, and brand guidelines. Go-to-market: Channel strategy (D2C, marketplaces, retail/wholesale, B2B), pricing/pack, launch plans, and calendar. Digital foundation: Landing/site build with design/dev partners (Figma → Webflow/Shopify), tracking, SEO basics, and analytics. Campaigns & content: Brief and produce creative across paid/owned/earned; oversee social, email/CRM, influencers, PR, and creator UGC. Growth & experimentation: Funnel setup (A/B tests, CRO), paid media structure, CAC/LTV discipline, referral/loyalty, and retention programs. Partnerships & distribution: Coordinate marketplace brand stores, retail toolkits, co-marketing, affiliates. Measurement & insight loop: Build dashboards, run post-mortems, turn learning into the next test/iteration. Budget & vendors: Scope budgets, brief agencies/freelancers, manage timelines and quality. Brand governance: Ensure consistency across all touchpoints and brand extensions. Portfolio scale (if multiple brands): Guardrails to avoid cannibalization; playbooks to replicate wins across launches. What you’ll bring 5–8+ years building and growing brands (agency or in-house) with ground-up launches in your portfolio. Sharp positioning & messaging skills; excellent writing. Design literacy (comfortable in Figma) and strong creative judgment. Growth fluency: understands media mix, CAC/LTV math, and experimentation frameworks. Proven project/program management; cross-functional leadership and vendor management. Data-savvy: GA4/Looker (or similar); comfort turning insight into action. Nice to have Ecommerce (Shopify/Webflow) and marketplace experience; packaging development. Influencer/creator programs and PR; retail/channel rollouts. SQL basics; tools like Amplitude, Mixpanel, or Looker Studio. Experience launching in multiple geographies or categories. How we’ll measure success (KPIs) Awareness & consideration (survey/proxy), branded search, share of voice. Traffic, CVR, AOV, CAC vs. LTV/Payback , retention/repurchase rate. Efficient paid media (ROAS/TACOS) and profitable contribution margins. Community/social growth and engagement quality. On-time, on-budget launches with clear learning velocity. Tools you’ll use Figma; Webflow/Shopify/WordPress; GA4, Looker/Amplitude; Meta/Google/TikTok/YouTube Ads; Klaviyo/WebEngage/MoEngage; Asana/Notion/Jira; Adobe/Canva.

Software Asset Management: Support the team in generating compliance reports and maintaining overall software compliance across systems. Hands on experience in Software Licensing as a analyst Alerts & Monitoring: Monitor unauthorized software usage and provide alerts to end-users when non-compliance is detected. Compliance: Maintaining 100% endpoint compliance. Risk Monitoring: Regularly review and assess open-source software usage to ensure compliance with licensing terms. SNOW Reporting & Troubleshooting: Regularly monitor machine compliance and troubleshoot any technical issues within SNOW, ensuring all software compliance data is reported accurately. Contact Person : Mithra Dayalan

Position Summary... What you'll do... About Team: Martech is one of the fastest-growing areas at Sam's Club. As part of this team, you will work on integrating advanced marketing technologies with the Sam's Club ecosystem, managing member data, and building paid and owned media platforms to drive business growth and improve marketing effectiveness. What you'll do: Design, build, test and deploy cutting edge solutions on a scale, impacting millions of customers worldwide drive value from products we build at Walmart Scale Work in a highly performing agile team environment - sharing innovative ideas and working collaboratively across teams. Work with talented engineers and product visionaries to contribute to the vision and design of our web and mobile products. Be a product-oriented Full Stack Developer creating and experimenting with new ideas that will engage and excite our customers Own and lead the delivery of products working along with a team of junior developers Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community. Experience performing root cause analysis on applications to answer specific business questions and identify opportunities for improvement. Utilize industry research to improve Sam’s technology environment. What you'll bring: Bachelor’s degree or master’s Degree with 6+ years of experience in Computer Science or related field. Deep knowledge of Service Oriented Architecture and experience implementing RESTFUL Web Services. Strong in Java programming and JVM internals (concurrency, multi-threading). Solid design and coding skills in Java and/or Spring framework. Extensive hands-on experience building services using these technologies (Java, J2EE, Spring Boot, Hibernate, JAX). Strong computer science knowledge in algorithms, data structures, database concepts and SQL technologies. Experience with storage technologies such as Cosmos DB, Elastic Search, Hive, Cassandra, Hadoop and Kafka are good to have. Cloud Development experience Good to have experience in HTML5, JavaScript, CSS3, AJAX, GraphQL, React Native, React, Redux, Webpack and Node. Experience in building scalable/highly available distributed systems in production. Understanding stream processing with knowledge on Kafka. Knowledge of Software Engineering best practices with experience on implementing CI/CD, Log aggregation/Monitoring/alerting for production system. Very good expertise in production support related activities (issue identification, resolution) About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 3years’ experience in software engineering or related area at a technology, retail, or data-driven company. Option 2: 5 years’ experience in software engineering or related area at a technology, retail, or data-driven company. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Certification in Security+, GISF, CISSP, CCSP, or GSEC, Master’s degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 1 year’s experience leading information security or cybersecurity projects Information Technology - CISCO Certification - Certification Primary Location... G, 1, 3, 4, 5 Floor, Building 11, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2212465

Faridkot Branch Address - B-X-608, First Floor, Circular Road, Sam Road, Near Bus Stand, Faridot, Punjab - 151203 Salary(Fixed + Incentive): Fixed - 12,000 to 14000 / Incentives: up to Rs. 1,00,000 Additional Perks : ESIC, PF and Insurance Any Age/Gender Restrictions: 20 to 35 (Male / /Female )

About the Company: MagickTech is a forward-thinking technology company specializing in Software Product Development, Mobile Applications, SaaS Solutions, eCommerce Platforms, Enterprise Systems, and System Application Development. We leverage cutting-edge technologies, including Augmented Reality (AR), Virtual Reality (VR), Artificial Intelligence (AI), Machine Learning (ML), and Data Science, to develop innovative, high-performance solutions that drive business transformation. As a part of Magick Group, MagickTech operates alongside industry leaders like MagickWoods, one of North America’s premier manufacturers and marketers of high-quality kitchen and bath furniture. Headquartered in Toronto, Ontario, Canada, MagickWoods has a strong global presence, with manufacturing and assembly facilities in India and the U.S., supported by a robust supply chain across Mexico, China, Indonesia, Vietnam, and Europe. Position Overview: We are seeking an innovative AI Engineer with expertise in AI/ML & Computer Vision to revolutionize automated space planning and design. You will build intelligent systems that automatically generate optimal interior layouts, particularly kitchen designs, by combining computer vision, 3D modelling, spatial reasoning, and rule-based design principles. The ideal candidate will bridge the gap between AI/ML technologies and interior design expertise to create automated design solutions. Key Responsibilities: Design Rule Engine Development : Build comprehensive rules engines for interior design constraints (work triangle optimization, ergonomic guidelines, building codes, aesthetic principles) Automated Kitchen Design : Develop systems that analyze room dimensions and automatically place cabinets, appliances, and accessories following design best practices 3D Space Planning : Create algorithms for optimal placement of hobs, sinks, refrigerators, and storage solutions based on kitchen workflow principles Spatial Constraint Solving : Implement complex constraint optimization for furniture placement, clearance requirements, and accessibility standards Computer Vision for Space Analysis : Process room scans, floor plans, and measurements to understand spatial constraints and opportunities 3D Asset Population : Automatically populate 3D spaces with appropriate furniture, fixtures, and appliances from product catalogs Design Validation : Ensure generated designs meet safety codes, ergonomic standards, and functional requirements Machine Learning for Design Preferences : Build models to understand and predict user design preferences and style choices Multi-constraint Optimization : Balancing aesthetics, functionality, cost, and space utilization Real-time 3D Visualization : Interactive systems for design preview and modification Required Technical Skills: Computer Vision & 3D Processing OpenCV Open3D Detectron2/SAM/similar technologies Machine Learning & Deep Learning PyTorch Hugging Face Transformers LightGBM/XGBoost MLflow Data Management Required Qualifications: Bachelor's or Master's degree in Computer Science, Machine Learning, Computer Vision, or related field 3+ years of experience in computer vision and machine learning Strong programming skills in Python Experience with constraint programming and optimization problems Proven track record of building rule-based systems for complex decision-making Strong understanding of 3D geometry, spatial relationships, and collision detection Experience with version control (Git) and collaborative development Preferred Qualifications: PhD in Computer Vision, Machine Learning, or related field Interior Design Background : Formal training or significant experience in interior design, architecture, or space planning Experience with CAD software (AutoCAD, SketchUp, Revit) or 3D design tools Knowledge of kitchen and furniture industry standards and suppliers Experience with cloud platforms (AWS, GCP, Azure) for ML workloads Knowledge of containerization (Docker) and orchestration (Kubernetes) Experience with real-time 3D rendering and visualization Familiarity with furniture/product catalog management systems Experience with generative design algorithms

As a Jr. Instructional Designer at our leading e-learning company in Pune, you will play a crucial role in creating engaging and effective online learning experiences. With 2-4 years of experience, you will demonstrate proficiency in instructional design methodologies, e-learning technologies, and project management skills. Your primary responsibilities will include analyzing learning needs, designing effective learning solutions, and collaborating with subject matter experts to develop impactful online courses. You will be tasked with developing high-quality online courses that align with learning objectives, applying instructional design theories, and methodologies to create engaging learning experiences, and integrating interactive elements and assessments into the courses. Your role will require you to work closely with multimedia designers and developers to ensure that the courses are user-friendly, visually appealing, and interactive. Additionally, you will be responsible for revising and updating courses based on feedback and changing needs. To excel in this role, you must possess strong skills in instructional design models such as ADDIE and SAM, proficiency in e-learning authoring tools like Articulate Storyline and Adobe Captivate, and the ability to create engaging multimedia elements. Excellent writing and editing skills, attention to detail, and familiarity with learning management systems are essential for success in this position. Additionally, having basic project management skills and staying updated on industry trends and best practices in instructional design and e-learning will be beneficial. The ideal candidate will have a Bachelor's degree in instructional design, education, or a related field, with a postgraduate degree being an added advantage. Candidates with graphic design and visual communication skills, experience with video editing and animation tools, knowledge of accessibility standards for online learning, and familiarity with gamification and microlearning concepts will be preferred. If you are passionate about creating effective online learning experiences and possess the required skills and qualifications, we invite you to join our dynamic team. The interview process will involve initial screening, a technical round, and an HR round. We offer a competitive salary package as per industry standards, and the opportunity to work in a collaborative and innovative work environment. Apply now to be a part of our team and make a meaningful impact in the field of e-learning.,

Computer Vision & Backend Engineer (60-Day Build) Company: WowNom Type: Fixed-term contract (60 days, full-time) — extension possible Location: Remote (Singapore Time, APAC-friendly hours) Mission (60 days) Deliver a production-ready photo recognition system that powers a calorie-counting app end-to-end: Upload → Analyze → Nutrition: From a food photo, return { name, grams, confidence, tags, ingredients, macros } per item, with meal totals and remaining daily targets. Retraining option: Design and ship the infrastructure that learns from user corrections (renames, grams/macros edits) and can retrain/evaluate safely. What you will build (end-to-end scope) Public APIs POST /api/vision/upload (multipart JPEG/PNG/WebP) → { name, grams, confidence, tags }[] POST /api/coach/photo → persist image, call vision, run lookupFood , return items, meal totals, remaining Daily, and coachReply Food analysis (multi-cuisine) Gate + Instances: YOLOv8/11 detect (food vs distractors) → YOLO-seg (retina masks) Naming: SigLIP/CLIP (or compact ViT) on mask crops, synonyms/taxonomy aware Safety: OOD detector + low-confidence suggestions; safe abstain (no hallucinations) Portioning (grams) Device-depth first (if present), monocular fallback (MiDaS/ZoeDepth), tabletop plane-fit, coverage %, density lookup (Redis), portion_source=device|mono|heuristic Nutrition & ingredients Map labels → canonical taxonomy (≤400 dishes) Query our nutrition DB or external sources (e.g., FDC) to assemble ingredients + per-ingredient macros , scale by grams, compute meal totals Retraining loop (feedback → model) Capture user edits & low-margin/OOD crops → store to ClickHouse/S3 Scripts & jobs to rebuild datasets, fine-tune, evaluate with metric gates , and publish new artifacts safely Ops & safety CI evaluator (Top-1/Top-5, OOD FP rate, Portion MAPE, latency SLOs) that blocks regressions Observability: structured logs, per-stage ms, model/taxonomy versions Privacy: consent gate, retention/“delete my images” flow 60-Day milestone plan (acceptance-driven) Week 1–2 (Foundation & API) Stand up GPU FastAPI /infer-v2 + Node /api/coach/photo Return stubbed payload matching contract; basic telemetry; dockerized Demo: curl upload → JSON schema exactly matches app contract Week 3–4 (Models & Portions) YOLO gate+seg (export ONNX); CLIP/SigLIP naming with temperature scaling Depth-aware grams (device depth) + mono fallback; density via Redis Demo: multi-cuisine sample set returns names + grams within sanity bounds Week 5 (Nutrition & Safety) Taxonomy (≤400) + nutrition mapping (our DB / FDC) OOD abstain with suggestions; ingredients + per-ingredient macros scaled by grams Demo: App-ready payload { name, grams, confidence, tags, ingredients, macros } per item; meal totals & remainingDaily Week 6–8 (Retraining + CI gates + Canary) Feedback capture from user edits; dataset rebuild scripts; fine-tune path Evaluator + CI gates (json report) and shadow/canary rollout toggles Privacy & retention wired; runbook + handover docs Final Demo (Day 60): end-to-end flow on staging GPU; retrain on a small corrected set; CI passes; canary toggle ready Success metrics (set at kickoff; used by CI gate) Quality: Top-1 on core ≥ target; OOD FP ≤ target; Portion MAPE ≤ target on depth images Latency: p50 ≤ 350 ms , p95 ≤ 800 ms on our staging GPU Reliability: CI gate prevents regressions; logs/metrics complete; consent & retention enforced Minimum qualifications Shipped computer-vision systems to production (beyond notebooks) YOLO detect/seg training or fine-tuning; export to ONNX/TensorRT and debug opsets/dynamic shapes CLIP/SigLIP or ViT classifier work (fine-tune + temperature scaling ); OOD thresholding Depth pipelines (device + monocular), geometric reasoning (plane fitting, coverage) Production APIs (FastAPI/Node), Redis/ClickHouse (or similar), Docker, GitHub Actions Obs/ops: structured logging, latency profiling, privacy/retention patterns Nice-to-haves Triton Inference Server, FAISS/ANN, K8s/Helm, W&B/MLflow Nutrition data integration (FDC or equivalent), taxonomy design Tech you’ll touch PyTorch, Ultralytics YOLOv8/11, SAM/SAM2, SigLIP/CLIP, MiDaS/ZoeDepth, ONNX Runtime (CUDA EP), TensorRT (nice), FastAPI, Node/Express, Redis, ClickHouse, Docker, GitHub Actions. What we provide GPU access (cloud, H100/A10/T4), seed datasets & taxonomy draft, staging infra, and rapid product feedback Clear API contract and benchmark packs for CI gating How to apply Email hello@wownom.com with subject “60-Day CV & Backend Build — WowNom” and include: A shipped CV project (repo/demo) + one latency and one accuracy number you achieved and how Availability to start within 1–2 weeks and timezone (Optional) A brief note on grams estimation from depth vs. monocular on plated dishes

Position: IT Asset Management (Software) Location: Chennai (Local candidates only) Shift: 5 PM – 2 AM (Extendable if required) Experience: 5–7 years Role Summary: Seeking an experienced IT Asset Management professional with 80% focus on Software Asset Management (SAM) and 20% on Hardware Asset Management to manage and optimize asset lifecycles. Responsibilities: Handle software requests, SAM enquiries, and mailboxes. Maintain accurate software asset inventory via SAM tools (USU/Aspera, ServiceNow, Power BI). Manage license portals (Adobe, Articulate, Docker), quarterly license re-harvesting, and compliance checks. Track software usage vs. entitlements, identify cost-saving optimization opportunities. Manage hardware inventory reporting, audits, and governance reports. Partner with deskside teams for deployments/issues; enhance operational efficiencies. Requirements: Bachelor’s in IT/CS or related field. 5–6 years’ ITAM/SAM experience with strong knowledge of licensing models (Microsoft, Adobe, Oracle). Proficiency in SAM tools & ITSM (ServiceNow); strong analytical & communication skills. ITIL or SAM certifications (CSAM, CAMP) preferred.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : The Staff, Solution Architect – ITOM/ITAM & Data will play a strategic role in the Enterprise Service Management function, focusing on architecting and optimizing IT Operations Management (ITOM), IT Asset Management (ITAM), and foundational data structures within the ServiceNow platform. Based in Hyderabad, this role will report directly to the Senior Manager, Platform Architect Data and will serve as a key technical expert in shaping the future of ITOM and ITAM capabilities across the enterprise. This role requires deep expertise in ServiceNow’s ITOM and ITAM modules, including Service Mapping, Horizontal Discovery, Hardware Asset Management (HAM), Software Asset Management (SAM), and Data Normalization . The successful candidate will have a comprehensive understanding of the CMDB and AMB data models , ensuring data integrity, alignment, and usability across the platform. As a senior individual contributor, the Staff Solution Architect will collaborate with engineering, product, and business teams to design scalable, sustainable solutions that support enterprise-wide service management goals. This role will also be responsible for ensuring architectural consistency, data governance, and alignment with platform best practices. Your Role Accountabilities: Architecture & Design Architect end-to-end ITOM and ITAM solutions within the ServiceNow platform, ensuring alignment with enterprise architecture standards. Design and maintain scalable data models for CMDB and AMB, supporting accurate service mapping and asset lifecycle management. Lead the development of reference architectures and reusable solution patterns for ITOM/ITAM capabilities. Evaluate and recommend platform enhancements to support evolving business needs and technology trends. Platform Data Governance & Integrity Ensure data quality, normalization, and integrity across CMDB and AMB through robust governance practices. Define and enforce data modeling standards, naming conventions, and relationship mapping across configuration and asset data. Collaborate with data owners and stewards to maintain accurate and actionable data across the platform. Support audits and compliance initiatives by ensuring traceability and accountability of asset and configuration data. Solution Implementation & Technical Enablement Partner with engineering teams to guide the implementation of ITOM/ITAM solutions, ensuring architectural fidelity and performance. Provide technical leadership during discovery , design, and deployment phases of platform enhancements. Develop and maintain technical documentation, including solution blueprints, data flow diagrams, and integration specifications. Mentor developers and administrators on best practices for ITOM/ITAM configuration and customization. Stakeholder Engagement and Collaboration Engage with product managers, business analysts, and service owners to understand requirements and translate them into scalable solutions. Act as a trusted advisor to stakeholders on ITOM/ITAM capabilities, platform limitations, and roadmap alignment. Facilitate design reviews and architecture governance forums to ensure transparency and alignment. Advocate for continuous improvement and innovation in service management practices through the use of platform capabilities. Qualifications & Experiences: 8 + years of experience in IT architecture, with a focus on ServiceNow ITOM and ITAM modules. Deep expertise in CMDB, AMB, Service Mapping, Discovery, HAM, SAM, and Data Normalization. Proven experience designing and implementing scalable solutions in large, complex enterprise environments. Strong understanding of ITIL practices and service management frameworks . Excellent analytical, communication, and stakeholder engagement skills. Bachelor’s degree in Computer Science , Information Systems, or a related field ( Master’s preferred). Not Required but P referred E xperience: ServiceNow Certified Implementation Specialist – ITOM and/or ITAM. ServiceNow Certified System Administrator or Application Developer. Experience with cloud infrastructure discovery and hybrid IT environments. Familiarity with data governance frameworks and enterprise architecture methodologies (e.g., TOGAF). How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: ServiceNow ITOM Developer Summary We are looking for a ServiceNow ITOM Developer with strong administration, development, and support skills on ServiceNow Event Management and Discovery. The ServiceNow Developer role will work closely with business and product teams to achieve the desired outcome within the Agile Methodology. A person should have excellent analytical and developer skills with exceptional verbal and written communication. As a part of ServiceNow practice at NCR, you will always be motivated and get opportunities to advance and experience in new areas to strengthen your capabilities and skills. Key Responsibilities Will be responsible to develop and implement different ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Creation/implementation/modification of ServiceNow Event Management and Discovery others components Maintain technical documentation and assist/participate in QA and user training activities. Understanding of the project delivery lifecycle and processes and their implementation Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability Basic Requirements B.E./B.Tech in Computer Engineering or MCA or an equivalent education. 1.5-5 years of relevant experience in design and development with ServiceNow platform. Proficiency in scripting including JavaScript, CSS, HTML, Angular with experience in REST API integration will be a plus. Proficiency with ServiceNow framework and good understanding of UI Scripting, UI Action, UI Policy, UI Macro, Business Rules, Workflow development, service-now administration, Reporting in ServiceNow, SQL, Database view in ServiceNow. Experience across Waterfall and Agile project methodologies Dynamic team player with good verbal and written communication. Experience on one or more ITSM, SAM or other SNOW modules. Implementations will be a big plus. Preferred Requirements ITIL Certified ServiceNow CSA Any additional ServiceNow certifications will be a plus Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

TSTS We are seeking a highly skilled ServiceNow SAM Pro Specialist with hands-on experience in building custom integrations with SaaS publishers and implementing both Out-of-the-Box (OOB) and custom SAM Pro integrations for major software publishers. The ideal candidate will have deep technical expertise in ServiceNow Software Asset Management (SAM Pro), including license models, entitlement normalization, discovery, and lifecycle management Key Responsibilities Lead and implement ServiceNow SAM Pro integrations with SaaS publishers (e.g., Microsoft 365, Adobe, Salesforce, Oracle, AWS, etc.), including both OOB connectors and custom APIs. Build, configure, and maintain custom integration frameworks to support non-standard or emerging SaaS vendors. Collaborate with procurement, IT asset management, and vendor management teams to ingest procurement and entitlement data from ERP systems (e.g., Oracle Fusion, SAP). Develop and optimize normalization rules, reconciliation jobs, and license metric mappings in SAM Pro. Conduct data analysis and health checks to validate license positions and ensure compliance with publisher audit requirements. Define integration requirements, create technical design documentation, and support the development lifecycle including UAT and production deployment. Guide stakeholder workshops and act as a subject matter expert on SAM Pro licensing models, discovery methodologies, and optimization strategies. Support ongoing operationalization of the SAM Pro module by enabling automation and process standardization.

W ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym, co porusza świat. Stanowisko To Podlega Global Payroll and Time Process Lead General Information ABB launched its Payroll Strategy Programme in early 2024 to develop a future-oriented strategy for Payroll and Time & Attendance systems. The current technology, which supports 90% of ABB’s payroll and time solutions, is approaching the end of its serviceable life and is highly fragmented. Therefore, there is a pressing need to streamline and consolidate the design and architecture to simplify these solutions. The actual deployment of the defined future strategy is currently being prepared and will happen between 2026 and 2030. As part of the Payroll Strategy Programme deployment, you will work closely with the core Project Team. This team constitutes technical, functional, deployment & project governance workstreams and includes both ABB-internal resources and external experts. As Payroll Process SME you will act as a functional expert on the successful implementation of payroll processes across multiple countries. Together with the development team you will ensure that the system configuration aligns with business requirements and you will provide expertise to ensure local payroll processes adhere to legal, regulatory, and organizational standards while maintaining global consistency. You will collaborate closely with stakeholders from various functions, including Treasury, Finance, Internal Controls, and Payroll HR Services in Front Offices and Hubs, as well as other Service Line representatives in the Hubs and Front Offices, to further enhance an effective and efficient end-to-end delivery process. This role also requires close collaboration with the third-party payroll provider and the external implementation partner. This position will report into the Global Process Lead. Your Responsibilities Provide knowledge to ensure payroll processes are adapted to local regulations as well as to legal, regulatory, and organizational requirements while maintaining global standards Collaborate with local payroll teams to understand country requirements and integrate them into the global design Work closely with the development team to ensure the system is configured according to business requirements to meet the end to end payroll process design Create and maintain detailed documentation of payroll processes, system configurations, and local requirements and ensure documentation is accessible and comprehensible for all stakeholders Co-own the development and execution of functional test plans, user acceptance testing (UAT), and service rehearsals to ensure system functionality Offer guidance on issue resolution, manage escalations, and ensure delivery of SLAs, KPIs, and RACI during the hypercare/run phase Be the go-to point of contact for in country payroll teams during the project phases along with hypercare period and run mode Build and maintain sustainable relationships with key stakeholders, including HR Operations and other functions such as Finance, Treasury, and IS Your Background Bachelor’s Degree (or equivalent) in Human Resources, Administration, Finance, or other relevant fields Strong experience in designing, implementing and managing end-to-end payroll processes (minimum 7 years) and HR project management Solid experience in outsourced payroll models and vendor management (eg: ADP / Strada etc.) 7+ years of experience in full cycle payroll transformation projects (Europe) at the capacity of process lead / payroll manager and knowledge of technical solutions and market trends, with Workday as the system of records/HCM application Good understanding of HR data models Experience in an HR Shared Services environment for a global company Effective communication and stakeholder management skills Ability to build relationships and work effectively as well as independently across various teams, geographies, and cultures Detail- and solution-oriented approach with the ability to think innovatively Doceniamy różnorodność doświadczeń. Czy to może być Twoja historia? Aplikuj już dziś lub odwiedź stronę www.abb.com, aby dowiedzieć się więcej o nas i poznać wpływ naszych rozwiązań na całym świecie.

Agency Sales - Tied ABHI - SAM - Tied - Sirsa Location: 20HRSIR01 , Sirsa About the Health Insurance Industry – While the current market sees more than 15 non-life players in the private space and 5 exclusive private players in the health insurance space trying to capture a sizable market share, the nationalised service provider (6) remains a strong competitor. In addition to this the business dynamics are such that the overall market on an annual basis which is to the tune of roughly 10,000 Crs sees close to 85 % of the business renewing with the existing service provider itself. This narrows down the opportunity of the fresh business actually being seriously fought in the market to approximately 1500 odd Crs. With the SME and the start-ups being the driving force of Indian economy, the opportunity to cater to these segments is immense and is increasing manifold year on year. The challenge here therefore remains as to how we capture a larger share of the opportunity by developing specific solutions to cater each segment of the business. Also by creating an inexpensive and standardized solution to increase the reach into the pockets of channel partners across the country to harness on their captive business and explore new opportunities with them. Market Opportunities – With the advent of medical advancements, lifestyle changes, change in Indian socio-economic scenario and Indian healthcare space, and the insurers are facing challenges to cater to the needs of this diverse clientele. Increasingly Indian customers have started considering health insurance partners as ententions of health advisers. In this scenario it becomes extremely important to understand their psyche and then provide tailored solutions with wellness benefits which would help them meet their end objectives and bring in profitable revenue source for the company. About the Aditya Birla Health Insurance – Aditya Birla Health Insurance Co. Limited (ABHICL) was incorporated in 2015 as a 51:49 joint venture between Aditya Birla Capital Limited (ABCL) and MMI Strategic Investments (Pty) Ltd. ABHICL commenced its operations in October 2016. ABHICL has entered the competitive health insurance market with an aim to expand the category to wider customer segments, beyond the ones that health insurance companies traditionally have marketed to. As the 6th entrant in a category with well-established players, ABHICL is creating differentiation and equity for itself though the unique business proposition of “Health Insurance for All”, a one of a kind proposition in India at the moment. This is a philosophy that is being built through every single consumer touch point and into every single backend process of the company to ensure a customer’s experience of our proposition is continuous and seamless. ABHI’s unique offering to market includes proposition includes - A Comprehensive Incentivized Wellness Program that will attract the young and health conscious and will motivate, guide and reward them to stay healthy A Chronic Care Management Program to cater to the unmet needs of a growing Indian population of those suffering from chronic lifestyle conditions like Diabetes, Asthma, High Cholesterol and Hypertension from Day 1 ABHICL serves as an enabler and influencer of health and healthcare choices that customers make, in addition to being a payer of healthcare expenses. Thus, ABHICL would act like a much needed catalyst to grow the prevalent health insurance landscape in India through product innovations and a wider choice of consumer relevant products. ABHICL’s vision has always been digital. The company has been successful in adopting paper-less approach right from identifying to on-boarding to delivering seamless experience of its customers & employees. Challenges – Distribution: How we create specific distribution models to penetrate different market segments remains a challenge. Motivation to channel partners to place business with the co. Activate and manage agent based distribution channel across the country Long term and short term strategic plans to increase the market share and profitability in line with the company’s business objectives. Identifying new segments, structure offerings, and value enhancers apart from creating differentiators’ remains a big challenge for the company’s growth. Meeting varied client’s expectation in terms of solutions, pricing and operational support remains a challenge. Build and further enhance relationships with key customers and partners alike. Build the vertical in line with the leadership teams expectation of having the group benefits team contributing substantially to the bottom-line in years to come Key Challenges for the role – Creating and enticing value proposition in the distributor and consumer segment for a completely new concept and product in the market. Exception handling while delivering the solution to the consumer and while recruiting quality advisors from the competitive market. Recruitment & retention of quality Advisors is a key challenge owing to competition and given that it may not be the sole source of income the motivation to become advisors is low. Dependency on support functions for the issuance of policies & delivery can impact client relationships. Fluctuations in the market are a challenge since it can impact sales directly. Increasing competition in the markets Compliance & regulatory environment 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas) Key Result Areas Supporting Actions To recruit good quality prospective insurance advisors and ensure that they acquire licensing in order to achieve the sales target set by the company. Create P 400s to identify probable list to pitch the career. Daily calling and fixing recruitment appointments and Scout for potential who can be effective advisors Make presentation on Career as an insurance advisor Follow-up for obtaining necessary documentation regularly Make sure that the advisor attends the training program & IRDA examination to acquire appropriate licensing. Ensure that the advisors achieve business targets set for them. Educate the advisor on the following 1. value proposition and create WIFME 2. compliance policy 3. Advisor compensation Do a goal setting on the advisor’s yearly/ monthly earning and draw up a monthly input /output plan Break down the plan according to the potential of the insurance advisors Keep the advisors motivated and on the job by daily/weekly/monthly/quarterly engagement initiatives. Help sort out any problems faced by the advisors Review the plan weekly/monthly Assess training needs and train the advisor as and when required. Provide on the job training & manage and monitor performance of Advisors so that they can achieve their goals. Accompany the advisors on joint calls Support advisors in designing solutions and advise customers Making sure that the advisor is learning on the job Prepare the advisors by having them to give dummy presentations to test their level of selling skills Identify and motivate advisors for club membership. Etc Monitor, review and guide their performance periodically Ensure retention, adhere to productivity bench marks of advisors Ensure participation of advisors in training and other developmental interventions Have business related issues solved at branch level through RM or Operation staff. Relationship Management Maintain healthy & cordial relation with the advisor. Regularly staying in touch with his advisor (in person) as well as using other modes of communication. Regularly update the advisors about new product, schemes, clubs, etc. Coordination with internal departments Maintain renewals for the policies procured by team of Advisors to overall achieve the profitability of the team. Constantly track the policies dates and follow up for renewals. Update the Advisors with updated list of policies due for renewals. Minimum Experience Level 0 - 4 years Job Qualifications

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Sr.Analyst Instructional Designer (Tech Content Strategist) – Data Job Overview Are you a certified Data professional with a creative flair and a passion for content design? Join us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a Sr. Analyst – Tech Content Strategist, you will lead the end-to-end development of engaging, instructionally sound learning experiences in the Data domain. Acting as a subject matter expert (SME), you’ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets—from video courses to assessments. Job Responsibilities Own the content development lifecycle—plan, research, script, storyboard review, strategic video review and iterate—for Data Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (e.g., Microsoft Certified, CAP, Azure, Oracle, AWS, CompTIA) and learner performance outcomes. Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization while maintaining content quality. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers. Skills Required Minimum 5+ years of hands-on experience in data analytics, data visualization, or other data fields. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distill complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in programming such as Python and SQL. Fluency and experience with data libraries such as NumPy, Pandas, Sci-kit Learn, Seaborn. Experience working with data technology and topics such as Tableau, PowerBI, Excel, Natural Language Processing, and Reinforcement Learning. Relevant certifications in Data. Preferred/Additional Skills Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) is an added advantage. Understanding of instructional design models such as ADDIE, SAM, or Bloom’s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. More About Skillsoft Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Agency Sales - Tied ABHI - SAM - Tied - Kota Location: 20RJKOT01 , Kota About the Health Insurance Industry – While the current market sees more than 15 non-life players in the private space and 5 exclusive private players in the health insurance space trying to capture a sizable market share, the nationalised service provider (6) remains a strong competitor. In addition to this the business dynamics are such that the overall market on an annual basis which is to the tune of roughly 10,000 Crs sees close to 85 % of the business renewing with the existing service provider itself. This narrows down the opportunity of the fresh business actually being seriously fought in the market to approximately 1500 odd Crs. With the SME and the start-ups being the driving force of Indian economy, the opportunity to cater to these segments is immense and is increasing manifold year on year. The challenge here therefore remains as to how we capture a larger share of the opportunity by developing specific solutions to cater each segment of the business. Also by creating an inexpensive and standardized solution to increase the reach into the pockets of channel partners across the country to harness on their captive business and explore new opportunities with them. Market Opportunities – With the advent of medical advancements, lifestyle changes, change in Indian socio-economic scenario and Indian healthcare space, and the insurers are facing challenges to cater to the needs of this diverse clientele. Increasingly Indian customers have started considering health insurance partners as ententions of health advisers. In this scenario it becomes extremely important to understand their psyche and then provide tailored solutions with wellness benefits which would help them meet their end objectives and bring in profitable revenue source for the company. About the Aditya Birla Health Insurance – Aditya Birla Health Insurance Co. Limited (ABHICL) was incorporated in 2015 as a 51:49 joint venture between Aditya Birla Capital Limited (ABCL) and MMI Strategic Investments (Pty) Ltd. ABHICL commenced its operations in October 2016. ABHICL has entered the competitive health insurance market with an aim to expand the category to wider customer segments, beyond the ones that health insurance companies traditionally have marketed to. As the 6th entrant in a category with well-established players, ABHICL is creating differentiation and equity for itself though the unique business proposition of “Health Insurance for All”, a one of a kind proposition in India at the moment. This is a philosophy that is being built through every single consumer touch point and into every single backend process of the company to ensure a customer’s experience of our proposition is continuous and seamless. ABHI’s unique offering to market includes proposition includes - A Comprehensive Incentivized Wellness Program that will attract the young and health conscious and will motivate, guide and reward them to stay healthy A Chronic Care Management Program to cater to the unmet needs of a growing Indian population of those suffering from chronic lifestyle conditions like Diabetes, Asthma, High Cholesterol and Hypertension from Day 1 ABHICL serves as an enabler and influencer of health and healthcare choices that customers make, in addition to being a payer of healthcare expenses. Thus, ABHICL would act like a much needed catalyst to grow the prevalent health insurance landscape in India through product innovations and a wider choice of consumer relevant products. ABHICL’s vision has always been digital. The company has been successful in adopting paper-less approach right from identifying to on-boarding to delivering seamless experience of its customers & employees. Challenges – Distribution: How we create specific distribution models to penetrate different market segments remains a challenge. Motivation to channel partners to place business with the co. Activate and manage agent based distribution channel across the country Long term and short term strategic plans to increase the market share and profitability in line with the company’s business objectives. Identifying new segments, structure offerings, and value enhancers apart from creating differentiators’ remains a big challenge for the company’s growth. Meeting varied client’s expectation in terms of solutions, pricing and operational support remains a challenge. Build and further enhance relationships with key customers and partners alike. Build the vertical in line with the leadership teams expectation of having the group benefits team contributing substantially to the bottom-line in years to come Key Challenges for the role – Creating and enticing value proposition in the distributor and consumer segment for a completely new concept and product in the market. Exception handling while delivering the solution to the consumer and while recruiting quality advisors from the competitive market. Recruitment & retention of quality Advisors is a key challenge owing to competition and given that it may not be the sole source of income the motivation to become advisors is low. Dependency on support functions for the issuance of policies & delivery can impact client relationships. Fluctuations in the market are a challenge since it can impact sales directly. Increasing competition in the markets Compliance & regulatory environment 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas) Key Result Areas Supporting Actions To recruit good quality prospective insurance advisors and ensure that they acquire licensing in order to achieve the sales target set by the company. Create P 400s to identify probable list to pitch the career. Daily calling and fixing recruitment appointments and Scout for potential who can be effective advisors Make presentation on Career as an insurance advisor Follow-up for obtaining necessary documentation regularly Make sure that the advisor attends the training program & IRDA examination to acquire appropriate licensing. Ensure that the advisors achieve business targets set for them. Educate the advisor on the following 1. value proposition and create WIFME 2. compliance policy 3. Advisor compensation Do a goal setting on the advisor’s yearly/ monthly earning and draw up a monthly input /output plan Break down the plan according to the potential of the insurance advisors Keep the advisors motivated and on the job by daily/weekly/monthly/quarterly engagement initiatives. Help sort out any problems faced by the advisors Review the plan weekly/monthly Assess training needs and train the advisor as and when required. Provide on the job training & manage and monitor performance of Advisors so that they can achieve their goals. Accompany the advisors on joint calls Support advisors in designing solutions and advise customers Making sure that the advisor is learning on the job Prepare the advisors by having them to give dummy presentations to test their level of selling skills Identify and motivate advisors for club membership. Etc Monitor, review and guide their performance periodically Ensure retention, adhere to productivity bench marks of advisors Ensure participation of advisors in training and other developmental interventions Have business related issues solved at branch level through RM or Operation staff. Relationship Management Maintain healthy & cordial relation with the advisor. Regularly staying in touch with his advisor (in person) as well as using other modes of communication. Regularly update the advisors about new product, schemes, clubs, etc. Coordination with internal departments Maintain renewals for the policies procured by team of Advisors to overall achieve the profitability of the team. Constantly track the policies dates and follow up for renewals. Update the Advisors with updated list of policies due for renewals. Minimum Experience Level 0 - 4 years Job Qualifications

You should have a minimum of 4 years of experience with at least 4 of those years focused on SNOW solution implementation across various products and platforms of ServiceNow. Your background should include core infrastructure knowledge with a solid understanding of Infra Operations ranging from Service Desk/Command Center to Data Centre Ops, including Networks, Security, Containers, Converged, Hyperconverged, and Cloud technologies. You must possess hands-on experience in establishing IT Service Management (ITSM) and IT Operations Management (ITOM) foundation and implementing the Golden version of Configuration Management Database (CMDB), Software Asset Management (SAM), and Hardware Asset Management (HAM). It is essential to stay updated on the latest Enterprise Service Management (ESM) products and offerings from ServiceNow, covering areas from Supply Chain to CRM, such as HR, Finance, and Governance, Risk, and Compliance (GRC) modules. While a background in P&C (Property and Casualty Insurance) is not mandatory, it would be considered an advantage. Additionally, you should have a good understanding of Agentic Artificial Intelligence (AI) for Business Productivity and Self-Healing platforms for IT Operations to effectively contribute to the role.,

Job Title - Instructional Design Consultant Location: Chennai/Delhi NCR Service Line- Government & Public Sector Sub Service Line- Education & Skill Development (Learning solutions Team) Work Arrangement- Client Location, on-site About KPMG KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in August 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada. Our differentiation is derived from a rapid performance-based, industry-tailored, and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients can deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients. About E&S Team This shift has bought about an increased requirement of digital assets, infrastructure, upskilling of teachers and content. With the requirement of tech-enabled learning solutions to only accelerate further, the Government is laying down new frameworks and adopting an even more holistic and futuristic approach towards education and skill development. The education and skill development practice of KPMG in India comprises a team of experienced professionals delivering forward-looking advisory services across the spectrum, such as K-12 education including Early Childhood Care and Education (ECCE), foundational literacy and numeracy skills, Technical and Vocational Education, and Training (TVET), higher education, education technology, and supplementary education. Job Summary: We are seeking a seasoned Instructional Design Consultant to lead the development of structured, NEP/NCrF-compliant instructional storyboards and faculty notes. This role involves close collaboration with Subject Matter Experts (SMEs), multimedia teams, and project stakeholders to ensure high-quality, engaging, and pedagogically sound learning content. The consultant will also support video production and quality control processes. Key Responsibilities: 1. Storyboard Development Collaborate with SMEs to create NEP/NCrF-compliant instructional storyboards. Ensure logical flow, instructional accuracy, and clarity. Refine storyboards to meet academic and industry-aligned learning outcomes. 2. Instructor-Led and Multimedia Support Develop faculty notes for classroom delivery aligned with course objectives. Customize notes for diverse teaching styles while maintaining rigor. Support video scripting, shoot coordination, and content review. Ensure video content aligns with storyboard and learning goals. 3. Project Collaboration and Management Coordinate with internal teams, vendors, and stakeholders to manage timelines and deliverables. Apply project management skills to oversee course development. Serve as a communication bridge between SMEs, designers, and multimedia teams. 4. Quality Control and Research Integration Conduct QC checks at various stages of content development. Provide feedback and implement revisions for consistency and compliance. Integrate current research and best practices into instructional design. Qualifications and Skills: Essential: Degree in Education, Instructional Design, Learning Sciences, or related field. 4+ years of experience in instructional design or digital learning. Experience working with SMEs and cross-functional teams. Proficiency in instructional design models (e.g., ADDIE, SAM). Familiarity with LMS platforms and SCORM/xAPI standards. Strong communication, time management, and independent working skills. Desirable: Knowledge of NEP, NCrF, and national education guidelines. Proficiency in tools like Articulate Storyline, Rise, Camtasia, Da Vinci Resolve. Familiarity with Adobe Illustrator, Photoshop, Canva. Basic photo/audio editing skills (e.g., Audition, Audacity). Understanding of accessibility standards (e.g., WCAG). KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or other legally protected status. As an equal opportunity employer, KPMG is committed to fostering a culture where everyone feels welcomed and is treated fairly. If you have any reasonable accessibility or accommodation requirement that will make you more comfortable during the assessment and recruitment process, please let us know and our Talent Acquisition colleague will connect with you. Show more Show less

Please note: This is an on site position in Kharadi, Pune. Timings : 6:30 PM - 3:30 AM Remote/Hybrid options are not available Notice Period - Immediate joiners or those with a maximum notice period of 30 days are preferred. We’re a fast-growing AI startup with a fast-paced, ambitious culture. Our team often works long hours (at times 12 hours a day, 6 days a week), similar to other high-growth tech companies. If you thrive in this kind of environment, we’d love to hear from you! About Jeeva.AI Jeeva AI is a superhuman Agentic AI that takes the grunt work out of sales, autonomously discovering and enriching high intent leads, crafting hyper personalized outreach, managing smart follow-ups, and handling objections so your reps focus on what they do best: closing deals. Trusted by 500+ B2B companies to generate over $50 M in pipeline, Jeeva delivers a consistent 24/7 revenue engine and gives you 50 qualified prospects free during your demo. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techstars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $4.5M ARR in just 9 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. Job Description: Lead day-to-day support operations, ensuring timely and effective responses across all channels Coach, mentor and lead support reps, fostering a high-performing, empathetic, and customer-first team culture. Handle escalated technical or usage issues, coordinating with product and engineering teams for resolution. Track and analyze support metrics (response times, resolution rates, CSAT) and implement improvements. Maintain and improve the knowledge base, enabling customer self-service and internal efficiency Identify trends in support tickets, and work cross-functionally to address recurring pain points or usability issues. Own feedback loops, relaying bugs, feature requests, and customer insights to internal teams Support onboarding and retention, ensuring users have the guidance they need during key milestones Help scale support systems and processes as the company grows. What You Bring: 4+ years in customer support or technical support, with at least 1–2 years in a lead or senior role (preferably in SaaS/startups). Strong leadership and communication skills with the ability to motivate, coach, and manage priorities. Proven ability to troubleshoot technical issues and guide others through solutions. Experience with tools like Intercom or Zendesk. Analytical mindset—you track performance, identify bottlenecks, and optimize for efficiency. A calm, empathetic, and proactive approach to problem-solving and customer interactions. A passion for improving customer experience and contributing to product and process enhancements.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Summary SAM JOB DESCRIPTION Working in a team environment, the Associate Consultant- SAM is responsible for managing customer’s licenses. The Associate Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long term relationships with our customers. Key Accountabilities/Responsibilities For The Role On-going support of customer’s entitlement for different publishers Performing reconciliation analysis for different publishers Creating customized reports and comparison for cost savings Analyzing & consulting customer’s entitlements for multiple publishers Providing SAM Analysis & Recommendations Analyze customer's license contracts Analyze customer’s data – Entitlement & Inventory Creating Compliance Reports for the customers Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services Leading the execution of projects by managing tasks executed by supporting team members and yourself Creation of reports/documentation as per engagement requirements Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team Execution of individual tasks on projects based on the guidance provided by the Managers Task specific & cross service training for the associated/eligible team members Support the manager on managing team’s utilization Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards. Accurate Completion & submission of the Quality Checklist for each task Ensuring 100% process adherence and delivery within the defined SLA Skills Required: 5 years professional experience in licensing industry with successful SAM Management / software licensing experience across publishers is a must Understanding of different publisher licensing models Copyright knowledge for software licensing SAM Accreditation (good to have) Good in Microsoft Excel & PowerPoint Core Capabilities: Strong Methodical skills Strong Analytical skills Strong presentation & communication skills Consultant Quality oriented personality Functional Capabilities: Highly motivated and result oriented Strong organization, multitasking and time management skills Solid Problem solving and consultative skills Personality: Outstanding ability to think creatively, and identify and resolve problems Motivate & inspire team members Keen on detailing and logical reasoning Maintain healthy group dynamics Provide guidance to the team based on management direction Ability to professionally interact with people of diverse cultures and regions Ability to juggle multiple projects/activities simultaneously Create an environment orientated to trust, open communication, creative thinking & cohesive team effort. Recognize & celebrate team & individual accomplishments & exceptional performance Strong presentation, communication, organization, multitasking, and time management skills Strong networking abilities. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.