1336 Sam Jobs - Page 5

Job Title License Compliance Manager & GRC Manager Job Grade G10 Function Information Technology Sub-function Global Service Delivery Manager’s Job Title Manager – Tools Skip Level Manager’s Title Head - Global IT Service Assurance Function Head Title Head - Global IT Service Assurance Location: Mumbai Areas Of Responsibility At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary We are seeking a dynamic and detail-oriented Manager – HAM, SAM, Licensing Compliance, and GRC to lead the governance of IT assets and licensing compliance while also managing governance, risk, and compliance (GRC) functions. This strategic role will oversee hardware and software asset management (HAM/SAM), ensure compliance with licensing agreements, and implement IT GRC frameworks in line with organizational policies and global standards. The ideal candidate should have a strong understanding of IT asset lifecycle management, licensing models, audit processes, and regulatory compliance, along with proven experience in risk management, policy enforcement, and IT governance. Hardware & Software Asset Management (HAM/SAM): Manage the full lifecycle of IT assets (procurement to retirement). Maintain accurate inventories for hardware and software using ITAM tools. Define and enforce asset tracking standards and policies. Optimize asset usage and reduce costs through efficient deployment and redeployment strategies. Licensing Compliance: Ensure adherence to software licensing agreements and regulatory requirements. Conduct regular audits and true-ups for major software vendors (Microsoft, Adobe, Oracle, etc.). Track software usage and entitlements to prevent overuse or underutilization. Work with procurement, legal, and vendor management for contract reviews and renewals. Governance & Reporting: Generate regular reports and dashboards on asset utilization, compliance status, and cost optimization. Establish KPIs and SLAs for IT asset management and ensure alignment with global governance standards. Collaborate with procurement, finance, security, and infrastructure teams for process integration. Team & Vendor Management: Lead a team of analysts/coordinators for asset and compliance operations. Liaise with software/hardware vendors and external auditors as required. Drive training and awareness on asset handling and compliance best practices. Travel Estimate Up to……… % Job Requirements Educational Qualification Bachelor’s degree in Information Technology, Computer Science, or a related discipline. Specific Certification ITIL v4 Foundation Certified Software Asset Manager (CSAM) Microsoft Licensing Specialist Certification Skills Strong analytical and audit skills Excellent communication and stakeholder management Policy writing and enforcement Risk identification and mitigation Attention to detail with process-driven mindset Experience 8–12 years of experience in IT asset management, software compliance, and IT GRC. Strong understanding of global compliance frameworks (ISO 27001, NIST, SOC 2, GDPR, etc.). Expertise in tools such as ManageEngine, Flexera, Lansweeper, or SCCM. Demonstrated experience in licensing audits and compliance management. Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).

Job Purpose To supervise mining operations and assist in staffing, to achieve of targeted production and desired quality as per plant requirement. Coordinate with contractors for deployment of their machinery to achieve production. Ensure safety of man & machinery and develop the mine as per mining plan. Job Context & Major Challenges Nathdwara Cement Plant was commissioned with the manufacturing capacity of 4.8 MTPA and clinker capacity of 4.81 MTPA. The first unit was installed in 1997 and second unit was installed in 2007. Grinding Unit, Neem ka Thana was commissioned in 2007. Limestone requirement of the plant is 4.5 MTPA. To meet the limestone requirement, limestone mines are spread over 724.7 Ha having deposits sufficient for around 50 years. Limestone crusher including wobblers having capacity of 1000 TPH, located inside the plant. Material is transported from mines to plant through dumpers. The Unit has three captive thermal power plants of 24 MW & 2X23 MW i.e. a total of 70 MW. WHRS of 23 MW and Solar Plant is also there. The Cement & Power Plant is located at strategic location on Highway Cement is more than requirement and 40% manpower is Land Sellers who got job in consideration of Land. The skill & competencies are very less. The attitude towards work and job is not very appreciating. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 1.Production & Development Supervision of mining activities as per statute Excute plan by deploying sufficient men & machinery. Ensure Optimum utilization of all HEMM and transportation equipments to maintain efficiency. Ensure maintenance of Haul roads, In pit floor area for smooth operation. Responsible for supervising activities of Mine Foreman , mining mates, WB employees & contractor’s workmen. Preparation of area for Surface Miner by deploying dozer KRA2 2.Quality & Planning Execute quality plan in consultation with Geologist. Feed material as per blend plan with clay to meet plant requirements. Ensure placement of Surface miner and wheel Loader as per Quality planning. Implement corrective action on deviation w.r.t. quality, quantity and efficiency. KRA3 3.Safety Guide staff & ensure implementation of activities in line with Mines Safety Standards and procedure. Ensure safety of all men and machine in every shift by taking rounds (to identify & correct unsafe act / condition) at all working location in shift. Engagement in Department meetings / SAM / GRT meetings /site round at shop floor. Timely submission of SO, Near miss and compliance to safety training. Take timely action to ensure 100% PCM implementation. KRA4 4.Statutory Compliance Ensure actions as per conditions of HEMM permission Safety Management Plan EC Conditions Preparation & submission of all statutory returns without any deviations such as Monthly, Quarterly & Annual including contractor’s returns. Coordinate & comply for IME / PME of all workmen KRA5 5.System Implementation Engagement in tool box talk meeting at every shift start & MCM Participation in Kaizen/Suggestion/OPL and motivating Staff/workmen for continual improvement. Preparation of DPR report, MIS, M2 and M4 Notification in SAP on shift basis. Responsible to update QCDIP & LCM

Development and Platform Responsibilities: Design and develop ServiceNow workflows, business rules, script includes, client scripts, UI policies/actions. Build custom integrations using REST, SOAP, MID Server, and other methods. Create dashboards, reports, and widgets related to HAM, SAM, and CMDB KPIs. Collaborate with product owners, process owners, and architects to define solutions. Participate in Agile/Scrum ceremonies; contribute to story grooming, estimation, and sprint planning. Perform unit testing and support UAT Key Responsibilities: 1. HAM / SAM Responsibilities: Design, implement, and enhance ServiceNow Hardware and Software Asset Management modules. Lead the onboarding of software publishers, licenses, entitlements, and contracts into ServiceNow SAM. Configure license models, software normalization rules, reclamation rules, and discovery sources. Define and implement asset lifecycle workflows procurement, receiving, deployment, maintenance, retirement, disposal. Integrate ServiceNow HAM/SAM with procurement tools, SCCM, JAMF, Intune, etc. Perform software compliance analysis, optimization, and true-up planning. Implement and maintain automated reclamation and harvesting policies. Provide guidance on license metric types (User, Device, Core, Processor) and compliance models. Align implementation with ITIL and ISO/ITAM best practices.

Job Title: E-commerce Marketing Executive Location: Daryaganj, Delhi (On-site) Salary: ₹12,000 – ₹17,000/month About Us At Sam and Marshall , we believe eyewear is more than just vision — it’s an expression of personal style. Our curated collection blends timeless aesthetics with everyday functionality, offering pieces that transcend trends and stand the test of time. Every frame is meticulously crafted, balancing beauty and purpose. Role Overview We’re looking for an E-commerce Marketing Executive to join our team full-time. The role involves handling marketplace operations (Amazon, Flipkart, Myntra, etc.) along with creative marketing tasks like making product creatives and videos. This is a great opportunity for someone who is eager to learn — freshers are welcome and guidance will be provided. Key Responsibilities Manage and optimize product listings on Amazon, Flipkart, AJIO, Myntra, and other marketplaces. Assist in planning and executing advertising campaigns to boost traffic and sales. Create product creatives, infographics, and banners for listings and promotions. Shoot and edit short product videos/reels for marketplaces and ads. Track and analyze performance metrics (sales, ROI, customer behavior). Research marketplace trends, competitor activities, and creative strategies. Requirements Freshers are welcome; prior e-commerce/digital marketing experience is a plus. Basic knowledge of e-commerce platforms (Amazon, Flipkart, etc.) preferred. Familiarity with Canva/Photoshop for creatives (training/guidance will be given). Basic video editing skills (can be learned on the job). Creativity, willingness to learn, and attention to detail. Why Join Us? Hands-on learning in both e-commerce operations & creative marketing . Guidance and training will be provided. Opportunity to grow with a fast-paced fashion brand.

Minimum 5 Years Experienced resources with Hands on experience in CICS / VSAM Good Analytical / Technical skills is a must Resource should be willing to work in Shifts Good to have Skills Retail Domain Knowledge is an added advantage Agile exposure will be good to have Exposure to services will be an added advantage

Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Associate Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: Purpose of the Job /Role Developing long term software management strategy and goals. Developing and implementing procedures for tracking company software assets to oversee quality control, and usage throughout their life cycles Monitor software licenses to ensure they comply with license agreements and usage standards Establishing and maintaining linkage with budgeting and procurement processes to track software acquisition, utilization, and retirement. Collaborate with departments management to define cost savings, software compliances and service improvement opportunities Ensure audit compliance readiness Drive continuous education awareness of company policies. Skill Profile Hands-on experience on software asset management Excellent knowledge of the Hardware Asset Management process Strong experience with asset management and discovery tools like Snow, Flexera, ServiceNow SAM Pro Experience with developing, implementing, and refining SAM processes and procedures Good knowledge of the other Service Management processes, particularly Change Management Intermediate Excel skills Excellent English language skills (verbal and written) Experience working in a virtual environment Experience interpreting licensing terms and conditions, licensing knowledge and product use rights for defined software titles. Along with contract analysis and negotiation skills. Participated or lead in software audits Understand standards like ISO/IEC 19770-1; ISO/IEC 5230 etc. Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services Highly competent at interpreting data, analyzing problems, and formulating solutions to present to management level and above Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc. Familiar with Microsoft O365 or similar tools Knowledge around Free and Open-source software (FOSS) licensing Roles & Responsibilities Assess, design, and implement key process related to Software compliance Software license compliance for major software publishers Operations and deployment of SAM and SCA tools Contract & Spend management including Optimization Co-ordinate with multiple teams, like IT, Infrastructure Management, Finance, Procurement, Legal as required Work on automation areas for Discovery and Reporting Performing and interpreting gap analysis Develop risk remediation strategies Ensures license compliance is met, and that any noncompliance issues are addressed quickly and efficiently. Monitoring the Software Uses & Highlights what users are permitted to do with any software installed on their machine Interaction with software publisher, internal business team for software license compliance & terms Other Competencies •Experience presenting to senior management executive level audiences •Strong written and oral communications, analytics, and organization skills •Self-motivated, goal oriented, and an innovative thinker •Maintain strong analytic, technical, and troubleshooting skills •Continuous improvement attitude ability to seek out and implement external leading SAM practices •Strong organization, multitasking and time management skills •Uses discretion in identifying and resolving complex problems and assignments •Works well in a diverse team and enjoys a dynamic environment where remote working is required Mandatory Skill Sets- SAM Preferred Skill Sets- HAM Years of Experience Required: 3-8 years Education Qualification: B.Tech / M.Tech / BCA / MCA/ B.Sc / M.Sc Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Engineering, Bachelor of Engineering, Bachelor of Science Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAM Software Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Emotional Regulation, Empathy, Financial Accounting, Financial Audit, Financial Reporting, Financial Statement Analysis, Generally Accepted Accounting Principles (GAAP) {+ 19 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAM- Manager Summary Working in a team environment, the Manager - SAM is responsible for managing customer’s licenses. The Manager will assist customers in understanding and controlling their software licensing entitle- ment, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long term relationships with our customers . Key Accountabilities/Responsibilities For The Role Review and analyse VMware licensing agreements and entitlements, ensuring they comply with all contractual obligations and VMware’s licensing models. Create and manage VMware compliance reports, license position reports, and track usage to ensure all VMware licenses are being used optimally and in compliance with VMware’s terms. Identify opportunities for optimizing VMware licensing for cost savings, better utilization, and compliance with VMware's product offerings and virtual infrastructure. Provide guidance on VMware’s various licensing programs, including vSphere, vCloud, VMware Cloud on AWS, and vRealize Suite, and advise internal teams on the appropriate program selection. - Analyse complex VMware licensing scenarios (e.g., perpetual vs subscription licenses, host-based vs processor-based licensing), ensuring proper allocation and usage. - Assist with negotiations for new VMware licensing agreements, renewals, and managing relationships with VMware representatives to ensure favourable terms and cost-effective solutions. - Offer insights on licensing for VMware's virtualization technologies (e.g., VMware vSphere, VMware vSAN, NSX) – Technical working knowledge of VMware cloud middleware product suits like Tanzu Kubernetes, VVF, VVS, and VMware on AWS/Azure to provide insights to customer for optimizing license consumptions. – Perform reconciliation of VMware TAM, LMS and All License View entitlement reports to prepare license entitlement summary – Prepare data request list (DRL) documents to capture VMware product footprints using tools such as VMware License Server, Flexera, RV Tools, and Power CLI Script to track VMware license entitlements, usage, and compliance along with RV Tools and Power CLI scripts. – Knowledge about including automation for report preparation of all VMware products for reconciliation with entitlements. Understanding of licensing rules in VMware hosted environment. Well versed with different virtualization technologies, data collection techniques and product consoles. Prepare customized reports and comparison for cost savings along with recommendations on how to license, reconcile, re-harvest licensing entitlement. Develop and implement policies and procedures throughout the software development life cycle for VMware products being used in customer environments . Active management & allocation of tasks and task type to ensure balanced workload distribution across the project team along with execution of individual tasks on projects based on the guidance provided by the Managers Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards. Customer Entitlement & License Analysis - Support and analyze customer entitlements, license contracts, and inventory across multiple publishers. Reporting & Compliance - Create customized reports, compliance documentation, and cost comparison analyses to identify savings and ensure adherence. Project & Task Management - Lead project execution, manage task allocation, and ensure balanced workload distribution within the team. Quality & Process Adherence - Ensure 100% compliance with quality standards, complete quality checklists, and deliver within defined SLAs Team Coordination & Training - Act as a single point of contact for subsidiaries, support utilization tracking, and provide cross-service training to team members. Skills Required: 8-10 years professional experience in licensing industry with successful ITAM/SAM Management/ software licensing experience across publishers is a must Understanding of different VMware licensing models and programs SAM Accreditation (good to have) Proficient in Virtualization technologies Advanced in Microsoft Excel & PowerPoint Experience with asset management software; specific experience with ServiceNow and SAM, preferred. Core Capabilities: Ability to analyse complex licensing scenarios and provide actionable recommendations. Attention to detail Strong presentation & communication skills Quality oriented personality Functional Capabilities: Highly motivated and result oriented Strong organization, multitasking and time management skills Solid Problem solving and consultative skills Personality: Exceptional ability to think creatively, and identify and resolve problems Motivate & inspire team members Keen on detailing and logical reasoning Maintain healthy group dynamics Provide guidance to the team based on management direction Ability to professionally interact with people of diverse cultures and regions Ability to juggle multiple projects/activities simultaneously Create an environment orientated to trust, open communication, creative thinking & cohesive team effort. Recognize & celebrate team & individual accomplishments & exceptional performance Strong presentation, communication, organization, multitasking, and time management skills Strong networking abilities. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Exp 4-6years Notice period : Immediate – 15days Please find below JD for your reference . 4 to 6 years Hardware Asset Management and Software Lead and manage the complete hardware asset lifecycle, including procurement, deployment, maintenance, and disposal. Utilize ServiceNow HAM Pro for automating asset tracking, management workflows, and ensuring accurate inventory records. Collaborate with cross-departmental teams to uphold physical IT hardware accuracy and compliance. Develop and maintain asset management policies and procedures to ensure data integrity and alignment with ITSM processes. Perform regular asset audits, manage vendor relationships, and provide actionable insights through HAM dashboards and reports. Extensive experience in Hardware Asset Management. Proficiency with ServiceNow HAM Pro and its workflow integrations. Strong understanding of ITIL-based asset lifecycle management principles.

Key Responsibilities Strategic Content Development: Develop and execute a comprehensive content strategy for L&D initiatives. Oversee the creation of learner-centric, engaging, and impactful training materials. Ensure alignment of content with business objectives and industry standards. Team Leadership: Manage and mentor a team of instructional designers, content developers, and SMEs. Foster a collaborative environment to drive innovation and excellence in content development. Monitor team performance and provide regular feedback to ensure continuous improvement. Content Design and Delivery: Lead the development of e-learning modules, instructor-led training materials, job aids, and blended learning solutions. Implement instructional design principles to create effective and engaging learning experiences. Ensure content is up-to-date, relevant, and incorporates the latest trends in L&D. Quality Assurance: Establish and maintain quality standards for all content produced. Conduct regular content reviews and feedback sessions to ensure consistency and excellence. Leverage learner feedback and analytics to refine and optimize content. Stakeholder Collaboration: Work closely with business leaders, HR, and subject matter experts to identify training needs and content gaps. Align content strategy with organizational talent development priorities. Present content strategies and updates to senior management. Innovation and Technology: Stay abreast of emerging trends, tools, and technologies in L&D and content development. Integrate advanced technologies such as AI, AR/VR, or gamification into learning solutions. Implement learning management systems (LMS) and content delivery platforms effectively. Metrics and Reporting: Define KPIs to measure the success and impact of learning content. Track and report on content performance, learner engagement, and ROI. Use data-driven insights to continuously enhance content offerings. Qualifications and Skills Education: Bachelor’s or master’s degree in Instructional Design, Education, Human Resources, or a related field. Experience: 10 to 15 years in content development, instructional design, or L&D, with at least 5 years in a leadership role. Expertise in instructional design models (e.g., ADDIE, SAM), e-learning tools (e.g., Articulate, Captivate), and LMS platforms. Strong project management skills with the ability to handle multiple priorities. Excellent communication, leadership, and stakeholder management abilities. Creative mindset with a passion for innovative learning solutions. Preferred Skills: Certifications in instructional design or project management (e.g., CPLP, PMP). Experience with agile content development methodologies. Proficiency in using data analytics tools to measure content effectiveness.

Key Duties & Responsibilities: Establish a long term and sustainable relationship with the assigned accounts by aligning appropriate simulation technology solutions with the client’s KBIs reflecting the short term and long term requirements Partner with the Sales Account Manager (SAM) to develop account plan and growth strategy aligned with customer’s KBIs to create a win-win environment. Plan and lead strategic long term and short-term technical activities working with SAM and the larger CADFEM teams (Presales, Support, Services, Marketing) to help achieve the overall sales goals Constantly work towards expanding the simulation footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand adoption. Lead account-based foray strategy to drive technology proliferation campaigns including adoption and deployment. Review at the high level, all technical support activities and work with the local support manager to ensure follow-up and coaching for technical staff to ensure the quality goals are met. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Exercises judgment in the evaluation, selection, and adaptation of techniques and procedures Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Desired Candidate Profile: Master’s in an engineering discipline with a minimum of 4 years of experience in leveraging physics based simulations Ability to understand, represent and effectively communicate all technical activities associated with the accounts across all physics and product lines Demonstrated ability to foster collaboration and coordination with personnel distributed across multiple departments/locations Strong organizational and time management skills, possesses a sense of urgency Strong presentation, communication, and interpersonal skills Must have passion and drive for personal technical excellence and high performance Ability to travel domestically up to 25% of time The Benefits: Our motto "Simulation is more than software" enables a rejoicing and greater appreciation of diverse physics Varied tasks with responsibility and a steep learning curve. Work as part of a dynamic team of experts at the cutting edge of technology. A forward-looking environment with plenty of freedom and ongoing training resources for professional and personal development. Special attention to work-life balance. Job Type: Permanent Pay: ₹523,298.53 - ₹1,777,427.56 per year Application Question(s): Do you have industry experience in Automotive sector Work Location: In person

Hiring for leading bank Required 4–6 yrs in Training Content Creation, Sales Scripts, Lesson Plans (English, Hindi) Proficient in Storyline 360, Articulate, Rise 360, Canva, ID principles:SAM, ADDIE, Blooms Taxonomy For more details call 8079009780

Job Description and Responsibilities: Customer Success: Drive customer satisfaction by ensuring timely and effective resolution of technical issues. Act as an escalation point for complex or high-impact customer concerns Act as the primary point of contact for customers regarding all Support related matters, building trust, understanding their pain points, and ensuring measurable success with our product. Proactively address customer concerns and guide the product and delivery teams to create solutions that meet the customer’s unique challenges Design and implement a comprehensive customer success framework for Care Operations, including onboarding, engagement, resolution, and satisfaction, while optimizing processes, tools, and metrics for scalability Collaboration: Work closely with product, engineering, and sales teams to ensure a seamless customer experience. Provide feedback on product improvements based on customer insights Serve as the voice of the customer, providing insights and feedback to the product team to inform development priorities. Reporting & Analytics: Track and report key support metrics such as response time, resolution rate, and customer satisfaction scores. Present performance updates to senior management Operational Excellence: Develop and optimize support processes, workflows, and KPIs to improve efficiency and service quality Training & Development: Implement training programs to keep the team updated on product features, troubleshooting techniques, and customer engagement best practices Serve as the voice of the customer, providing insights and feedback to the product team to inform development priorities. Requirements: Strong customer service orientation with excellent communication and conflict resolution skills. Have a proven track record of building and scaling customer success programs in a high-growth, technology-focused environment Possess exceptional interpersonal and communication skills, with the ability to build trust and articulate complex ideas clearly. 5+ years in technical support or customer success roles, with deep understanding of L3/L2/L1 support functions SaaS Knowledge: Strong understanding of SaaS products, preferably in the customer service or AI/chatbot industry Technical Skills: Familiarity with CRM and support tools (e.g., Jira, Zendesk, Service Now, etc) and knowledge of cloud technologies, APIs, and troubleshooting methodologies Leadership: Proven ability to manage and inspire technical teams Problem-Solving: Analytical mindset with the ability to diagnose and resolve technical issues quickly Demonstrate the ability to manage multiple priorities in a fast-paced, evolving environment Possess a data-driven mindset with the ability to analyze and interpret customer data to drive decisions Recruitment Process: HR Interview followed by 4-5 Technical Interviews Benefits we have for you: Competitive salary package Paid lunch (In the office) Private healthcare Yearly bonus Training and workshops About At LotusFlare, we attract and keep amazing people by offering two key things: Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software LotusFlare employees join and remain at LotusFlare for two simple reasons. First, they can see immediately that their work makes a positive impact on LotusFlare customers, and second, they grow on a personal level by developing best practices and experience in cloud-native enterprise software. LotusFlare Founder and CEO Sam Gadodia believes that if you want to make an impact and change industries for the better, you should consider joining LotusFlare. LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify the customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to people in parts of the world who often did not have access. From this initial work, LotusFlare’s mission now is to design, build and continuously advance a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform provides the software product foundation for the company’s main offering, the LotusFlare Digital Network Operator® Cloud. LotusFlare DNO™ Cloud is a digital commerce and monetization managed service that serves as a digital BSS to deliver valuable business outcomes for communications and media services providers. LotusFlare looks for people all around the world who are passionate in their aim to make an impact and change industries for the better by simplifying technology. Headquartered in the heart of Silicon Valley with offices in EMEA and APAC, LotusFlare serves Verizon, T-Mobile, Globe Telecom, MPIC, Digi, DISH Networks, Permata Bank, Singtel, Digicel, Supercell, and other leading enterprises around the world. LotusFlare Website and Social Media Website: www.lotusflare.com LinkedIn: https://www.linkedin.com/company/lotusflare Instagram: https://www.instagram.com/lifeatlotusflare/ Twitter: https://twitter.com/lotus_flare Nomad website and social media Website: https://www.getnomad.app/ LinkedIn: https://www.linkedin.com/company/realnomadtravel/ Instagram: https://www.instagram.com/realnomadtravel/ Twitter: https://twitter.com/realnomadtravel/ LotusFlare Contacts: jyoti.mahadik@lotusflare.com snehal.solankar@lotusflare.com Powered by JazzHR ZxMnyjE2nj

Job Title: Java Spring Boot Developer Total Experience: 5–7 Years Relevant Experience: 5–7 Years Location: Hyderabad (Day-1 Onsite, F2F Interview Mandatory) Mandatory Skills Java 1.8 or higher Spring Boot Jenkins GitHub OpenShift Technology Stack (Good-to-Have Skills) Kafka MongoDB / PostgreSQL AWS, Serverless, Lambda (SAM Framework) OpenSearch Docker Key Responsibilities Design, develop, and maintain Java Spring Boot applications and REST APIs/Microservices. Work on OpenShift container platform for deployment and orchestration. Implement parallel processing, concurrency, and asynchronous programming concepts. Manage CI/CD pipelines using Jenkins and GitHub. Integrate and work with NoSQL databases like MongoDB and PostgreSQL. Utilize AWS Lambda with SAM (Serverless Application Model) for serverless deployments. Apply OOP principles, design patterns, and data structures to build scalable solutions. Work with cross-functional teams for requirement gathering, UAT, and production support. Perform unit testing, troubleshoot, and optimize application performance. Soft Skills Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to work in fast-paced, agile environments. Additional Notes Resource should be available for F2F Interview at IBM Hyderabad location based on account request. Day-1 onsite reporting is mandatory post onboarding.

Company Gyanindit Pvt.Ltd , where we believe in the transformative power of knowledge and expertise. Our motto, "Encouraging Empowerment," drives our commitment to providing you with exceptional expert services that empower you to achieve your goals and aspirations. Role: ILMT Specialist/SW expert Education : Any graduate can apply Job Location : PAN India Based Locations : Bangalore & Noida (For Bangalore & Noida location work mode is hybrid). For other city work mode is work from home but he/she has to travel to Noida or Bangalore as per the requirement Shifts : Ready to work in Night Shift/ Rotational Shift Mandatory Skills- Experience into SAM Pro experience Experience into Microsoft Licensing Experience in Software Assets (not Hardware) Summary The ILMT Specialist manages IBM License Metric Tool (ILMT) to track software usage, ensure compliance, and optimize licensing costs. Responsibilities include configuring ILMT, generating compliance reports, and supporting audits. The role requires expertise in IBM licensing, data analysis, and software asset management. Job Responsibilities We are seeking an experienced ILMT Specialist/SW expert to manage and optimize the IBM License Metric Tool (ILMT) to track software usage, ensure license compliance, and support software audits. This role involves configuring and maintaining ILMT, generating compliance reports, analyzing license usage, and collaborating with IT and procurement teams to optimize license costs. The ideal candidate should have a strong understanding of IBM software licensing, software asset management (SAM), and audit processes. Key Responsibilities: Configure and maintain IBM License Metric Tool (ILMT) to track software installations and usage. Generate and analyze ILMT compliance reports for IBM software products. Support internal and external software audits by providing accurate data and insights. Collaborate with IT, procurement, and compliance teams to ensure correct license allocation. Provide regular updates on license compliance status and usage trends. Assist in identifying cost-saving opportunities through license optimization. Required Skills and Qualifications: Minimum 8+ years of experience working with ILMT or similar software asset management tools. Strong understanding of IBM software products and licensing models. Experience in software license compliance and audit processes. Strong analytical skills for data reporting and trend analysis. Knowledge of IT infrastructure and its relationship with license tracking. Excellent communication skills for reporting and collaborating across teams. Organization skills to balance and prioritize work. Ability to work in a team environment. Preferred Qualifications: IBM Certified Specialist in IBM License Metric Tool. Experience with other SAM tools (e.g., Flexera, ServiceNow). ITIL Foundation or other asset management certifications.

About The Role This position will work within the Asset Management team, which is responsible for the technical management of a growing portfolio of distributed generation projects located across the United States. This position reports to the Sr. Director of Technical Asset Management. As a senior performance engineer in the renewable industry, you will be responsible for analyzing and interpreting data related to power plant performance, modeling, and prediction. Your work will help inform strategic decision-making and improve operational efficiency in the industry. You will collaborate closely with engineers, O&M teams, project managers, software team and business stakeholders to identify opportunities for data-driven insights and solutions. Primary Responsibilities Collect, clean, and analyze large data sets related to power plant performance, modeling, and prediction. Develop predictive models and algorithms to forecast power plant performance and troubleshoot underperforming PV systems, identify potential component failures and modeling issues, and recommend corrective actions to meet guaranteed capacity and energy production targets. Proficiency with photovoltaic performance modeling tools such as PVsyst, PVlib Python, NREL SAM and other PV software and models. Proficiency in calculating different types of plant and equipment loss such as, but not limited to, soiling, tracker, temperature, clipping, inverter efficiency, DC/AC wiring. Proficiency in calculating KPIs such as availability (e.g. plant, inverter and tracker), performance ratio, and energy performance index by using algorithms. Assist data scientist and software team in the development of programming code to automate internal and external reporting requirements and analysis. Collaborate with cross-functional teams to develop and implement data-driven solutions that improve operational efficiency and reduce costs. Work with stakeholders to identify their requirements for data analysis, model development, and performance optimization, and work with the team to deliver solutions that meet those requirements. Communicate findings and recommendations to technical and non-technical stakeholders in a clear and concise manner. Basic Qualifications Master's degree in a relevant field, such as computer science, data science, math, physics, and/or engineering such as electrical and 4-5 years of combined experienced in performance engineering, resource modeling (PVSyst) and data analytics. Strong understanding of photovoltaic system modeling and simulation, preferably with experience using PVLib and PVsyst. Two years of project management experience. Experience with Python, R, and/or other programming skills. Experience in the use of business intelligence tools and other analytical tools (e.g. PowerBI, Tableau, Plotly, Pandas, NumPy, Matplotlib) Proven track record of SCADA analysis of discrete event, time series, and plant performance assessment preferred. Proficiency with database query language such as SQL. Strong quantitative analytic skills with advanced MS Excel modeling skills (inc. VBA and/or macros). Experience with operation, design and/or analysis of AC and DC electric power systems. Data mining Strong critical thinking skills and ability to work independently and as part of a team. Excellent communication and interpersonal skills. The Ideal Candidate Will Have Experience working in the power industry, specifically in performance analysis and modeling in the PV solar industry Experience in conducting performance evaluation of PV plant performance testing by using standards such as ASTM and IEC. Knowledge of SCADA and DAS (e.g. Also Energy, GPM, Powerfactors, etc.) Experience working in a cloud environment (e.g. AWS, Azure). Knowledge of machine learning algorithms and statistical methods. Database management skills preferred Familiarity with CMMS systems preferred PMP or other project management certification

10 years of overall IT experience with strong focus on ServiceNow ITSM implementations . Proven experience in Software Asset Management (SAM) implementation, preferably SAM Pro . Strong exposure to Flexera implementation and integration. Good understanding of ITIL processes and best practices. Experience in stakeholder management, requirement gathering, and solution design

Job Summary Job Title: Technical Team Lead ServiceNow SAM Pro Location: TechM Pune Sharda Years of Experience: 7 10 Years Job Summary We are seeking an experienced Technical Team Lead to oversee the implementation and optimization of ServiceNow SAM Pro. The ideal candidate will have a strong background in software asset management, with a focus on configuration, license management, and compliance. This role requires a blend of technical expertise and leadership skills to drive effective software asset management practices across the organization. Responsibilities ServiceNow SAM Pro Implementation & Optimization: Lead the configuration, administration, and optimization of ServiceNow SAM Pro to effectively track, manage, and report on software assets. License Management & Compliance: Ensure compliance with vendor contracts and licensing agreements, monitor software license consumption, and support software audits. Data Integration & Reconciliation: Manage integrations between ServiceNow SAM Pro and other IT asset management tools, ensuring accurate data reconciliation and seamless data flows. Reporting & Insights: Develop and maintain SAM reports and dashboards, providing actionable insights on software inventory and compliance. Collaboration & Stakeholder Engagement: Work with internal teams and vendors to ensure effective management of software assets throughout their lifecycle. Process Improvement: Continuously assess and improve workflows and processes within ServiceNow SAM Pro to enhance operational efficiency. Mandatory Skills Expertise in configuring and administering ServiceNow SAM Pro. Strong understanding of software licensing models and experience applying these models within ServiceNow. Experience with ServiceNow reporting and dashboard creation. Proven ability to troubleshoot and resolve technical issues related to software asset management. Preferred Skills ServiceNow Certified Application Specialist ¿ SAM Pro. ServiceNow Certified Application Development ¿ CAD. ITIL Foundation or higher level certifications. Certified Software Asset Manager (CSAM) or similar certifications. Qualifications Strong analytical and problem solving skills. Excellent communication skills for engaging with both technical and non technical stakeholders. Ability to work independently and manage multiple projects simultaneously. Attention to detail with a focus on accuracy and compliance. Knowledge of software license management tools and processes. Experience managing software audits and liaising with vendors. Familiarity with cloud based software licensing and asset management (AWS, Azure, etc.) is a plus.

Technical Presales Manager — Digital Workplace ServicesLocation: Flexible (India preferred) • Function: Presales / Solution Consulting • Reports to: Director – Solutions Presales • Travel: Up to 25%About the roleTeceze is expanding its Digital Workplace Services (DWS) portfolio globally. We’re looking for a hands-on Technical Presales Manager who can translate customer pain points into scalable, secure, and margin-positive solutions across multilingual service desk, field services (FSO), device lifecycle management, modern endpoint management (Autopilot/Intune/MDM), smart lockers IT vending, IT asset disposition (ITAD) data wiping, and IT asset management (ITAM).You’ll lead discovery, solution architecture, pricing, proposal creation, and bid defense—partnering tightly with Sales, Delivery, PMO, and OEM/ISV partners (e.g., Microsoft, device OEMs, locker/vending providers).What you’ll doDeal leadership solutioningRun technical discovery workshops; map as-is vs to-be workplace journeys and service catalogs.Architect end-to-end DWS solutions spanning people, process, tooling, and SLAs/XLAs; produce reference architectures and transition plans.Own solution design documents (HLD/LLD), sizing, BOM/BOQ, effort models, and assumptions register.Build pricing using unit-based and per-device/per-user models; align to target GM% and risk profile.Create compelling proposals, SOWs, and RACI; present in orals/bid defenses with clear value and TCO.Orchestrate POCs/pilots (e.g., Autopilot zero-touch, Intune policy baselines, smart-locker workflows) and convert to productionized designs.Domain solution areas (must be fluent in these)Multilingual Service Desk (L1/L1.5/L2): Queue design, intake channels (voice/chat/email/portal), AI/VA deflection, knowledge management (KCS), shift/region coverage, language routing, ITSM integration (ServiceNow/Jira/Freshservice), SLA/XLA design, FCR/MTTR levers, and CSAT/NPS frameworks.Field Services / FSO: IMACD break-fix playbooks, spares RMA, dispatch optimization, partner ecosystem governance, site-readiness, and safety/compliance.Device Lifecycle Management: Forecasting procurement, staging/warehousing, image-less provisioning, logistics, break-fix, swap programs, returns/RMA, decommissioning, and refresh strategies.Modern Endpoint Management (MEM): Microsoft Autopilot, Intune (Windows/iOS/iPadOS/Android/macOS), Entra ID join, compliance configuration profiles, patching/rings, app packaging/distribution (Win32/MSIX), conditional access, BitLocker/FileVault, Co-Mgmt/MECM scenarios, reporting. (Jamf/ABM/ADB optional nice-to-have.)Smart Lockers IT Vending: Locker/vending workflows for pick-up/returns/spares, ServiceNow integration, chain-of-custody, audit trails, and contactless experiences for remote/hybrid users.IT Asset Disposition (ITAD) Data Wiping: Process and partner governance, multi-geo logistics, NIST 800-88 compliant sanitization, chain-of-custody, certificates of destruction/recycling, ESG reporting.IT Asset Management (ITAM/SAM): ISO 19770 concepts, hardware/software lifecycle, discovery CMDB hygiene, ELPs, license optimization, compliance risk reduction, and chargeback/showback.Presales process governanceDrive RFP/RFI responses end-to-end (requirements traceability, compliance matrix, differentiators).Align with OEMs/ISVs/alliances (e.g., Microsoft, device OEMs, locker providers) for solution validation, special bid pricing, and POC credits.Risk assessment mitigation; produce transition/runbooks and hypercare plans.Partner with Delivery for “design-for-delivery” handoffs; ensure margin fidelity vs sold model.Create reusable accelerators: sizing calculators, reference architectures, solution one-pagers, and demo scripts.What you’ll bringExperience8–12+ years in Digital Workplace / EUC, with 3–5+ years in technical presales or solution consulting.Proven wins designing and pricing global DWS deals across at least four of these: multilingual service desk, FSO, device lifecycle, Intune/Autopilot/MDM, smart lockers/vending, ITAD/data wiping, ITAM.Strong customer-facing storytelling; comfortable leading C-level conversations and technical deep dives.Technical skillsEndpoint Identity: Intune, Autopilot, Entra ID, Windows 10/11, macOS/iOS/Android management; MECM/SCCM; scripting (PowerShell preferred).ITSM/ITAM Tools: ServiceNow (ITSM/ITAM/CMDB/Discovery), Jira Service Management, Freshservice; knowledge of CMDB modeling.Automation Analytics: Baseline compliance, patch compliance, DEX/experience scoring (e.g., Insights), dashboarding for SLA/XLA reporting.Security Compliance: BitLocker, conditional access, hardening baselines, least privilege; understanding of NIST 800-88 for sanitization; familiarity with ISO 27001/SOC 2 and GDPR principles.Smart Locker/Vending Integrations: Experience designing workflows and APIs/integrations with ITSM and locker/vending platforms.Business commercial skillsUnit-rate pricing, multi-tower cost models, inflation/FX levers, and subcontractor models.Building SOWs with measurable deliverables, acceptance criteria, and service credits.Clear understanding of win themes, competitor differentiation, and objection handling.Education certifications (preferred)Bachelor’s in Computer Science/IT/Engineering or equivalent experience.ITIL® 4 Foundation (or higher).Microsoft: Endpoint Administrator (MD-102) and/or Microsoft 365 Administrator (MS-102).Bonus: AZ-104/SC-900, Jamf 200+, ServiceNow CIS (ITSM/Discovery/CMDB), CSAM/CAMP (ITAM).KPIs you’ll ownQualified pipeline influenced and win rate (%).Margin accuracy: delivered GM within ±3% of sold model.Solution rework rate: POC→Deal conversion and time-to-proposal SLAs.Customer experience: demo/pilot CSAT and bid-defense scores.What success looks like in 6–12 monthsA reusable DWS reference architecture library and pricing accelerators are in place.Two marquee wins with Autopilot/Intune and smart-locker workflows in production.ITAD data-wiping framework standardized with verifiable certificates and ESG reporting.Measurable XLA improvements (e.g., reduced time-to-productivity for new hires by 30%).#teceze #itservices #dwp

About The Role This role, reporting to the Sr. Director of Technical Asset Management , involves analyzing and modeling power plant performance, driving data-driven insights to enhance efficiency, and collaborating with engineers, O&M teams, and stakeholders to support strategic decision-making across a growing portfolio of renewable projects Primary Responsibilities Collect, clean, and analyze large datasets on power plant performance and modeling Develop predictive models to forecast performance, troubleshoot PV systems, and recommend corrective actions Use PV modeling tools (PVsyst, PVlib Python, NREL SAM, etc.) for performance analysis Calculate plant/equipment losses (soiling, tracker, temperature, clipping, inverter efficiency, wiring) Compute KPIs (availability, performance ratio, energy performance index) using algorithms Support automation of reporting and analysis with data science/software teams Collaborate with cross-functional teams to improve operational efficiency and reduce costs Translate analysis into clear recommendations for both technical and non-technical stakeholders Basic Qualifications Master's in Computer/Data Science, Engineering, Math, or Physics with 2â3 yrs in performance engineering, PV modeling (PVsyst), and data analytics Strong knowledge of PV system modeling (PVsyst, PVLib) and SCADA performance assessment Skilled in Python/R, SQL, Excel (advanced, VBA), and BI tools (PowerBI, Tableau, Plotly, Pandas, NumPy, Matplotlib) Experience in project management, data mining, and AC/DC power system analysis Strong analytical, problem-solving, communication, and teamwork skills The Ideal Candidate Will Have Experience working in the power industry, specifically in performance analysis and modeling in the PV solar industry

Getronics is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific, Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets. Our services portfolio is designed to build digital experiences that drive real business outcomes. Our capabilities span across Digital Workplace, Cloud Services, Smart Spaces, Business Applications, Security & Compliance, Field & On-Site Support, Service Desk and Network Services. Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 100 countries. The GWA is ranked number 3 globally according to OVUM’s Managed/Maintained End-user Devices with a total of 10M assets Job Purpose The role of the Software Asset Analyst is to ensure the customer software assets are effectively managed and maintained within the licence management tool. That the customer software assets are managed effectively to help reduce or mitigate the financial or compliance risk. This role involves client interaction and may involve occasional business travel. Responsibilities: • Maintenance of customer licence information within SNOW licence manager. • Maintenance of customer proof of entitlement information within SNOW licence manager. • Development and maintenance of customer specific dashboards (SNOWBoards) • Acting upon any alerts generated by SNOW Licence manager • Taking ownership of customer enquiries relating to their SAM service or software asset management in general. • Maintenance of process and procedural documentation • Staying up to date with the big vendor licence management processes and techniques • Assist in SNOW deployments to new customers • Conducting periodic internal deployment vs entitlement review, including the analysis of contractual, financial, and other documentation to understand the effective license position. • Becoming a subject matter expert on software licensing to support customer and internal requests for information related to licensing of software products. Knowledge and Experience • TS3 - 2 - 4 years of IT industry experience required (ITIL experience preferred) *At least 1 year SAM and licencing experienced preferred. • Excellent verbal and written communications • Ability to adhere to governance standards and processes • Strong interpersonal and relationship building skills. You must be able to work as part of a team. • IT knowledge (broad rather than deep) of IT systems and technology • Data Analysis Experience and strong understanding of Excel. • Adept at using Microsoft Office applications • Proven customer support experience in a large global IT service support environment • Understand Service Now solution especially in relation to asset and configuration management. • An understanding of Service Level Agreements and their application • Experience and a strong understanding of ITIL incident, problem, and configuration management is preferred • Experience in software asset management would be beneficial • Excellent customer service skills and an ability to listen and understand the customer's requirements including stakeholder management

Dear Applicant, Job Title: Senior Business Analyst AML/KYC & Actimize Solutions Location: Pune Hinjewadi - Hybrid Experience: 8+ years Employment Type: Full-time Role Overview We are seeking a seasoned Senior Business Analyst with deep expertise in business analysis methodologies, stakeholder engagement, and domain knowledge in AML/KYC . The ideal candidate will have experience leading BA teams and familiarity with Actimize products such as SAM, CDD, WLF, and IFM. This role demands strong analytical thinking, excellent communication skills, and the ability to align business needs with strategic project goals. Key Responsibilities Lead the end-to-end business analysis process, including requirement gathering, documentation, and validation Collaborate with stakeholders to understand business needs and translate them into actionable solutions Ensure alignment between business objectives and project deliverables Conduct regular project reviews and communicate progress to stakeholders Mentor and guide a team of Business Analysts to ensure consistent performance and growth Support cross-functional teams with domain insights and business logic Contribute to solution design discussions and ensure business requirements are accurately represented Key Requirements Proven experience as a Business Analyst in enterprise-level projects Strong command of business analysis tools and methodologies (e.g., BPMN, Use Cases, User Stories) Excellent communication and stakeholder management skills Demonstrated ability to lead and mentor BA teams Familiarity with Actimize products (SAM, CDD, WLF, IFM) is highly desirable Working knowledge of SQL for data analysis and validation Domain expertise in Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations Ability to work in a fast-paced, matrixed environment with global team.

Microsoft Licensing Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities. An environment that embraces learning and development The Role In this position, you will play a pivotal role by providing on time reporting for Microsoft billing, business profitability and operational excellence. You will work with cross functional team (Finance, SW Support team, SW Sales Specialist) and leveraging data to support the best business outcome. The role is a challenging one, that requires a dynamic individual who is self-motivated, disciplined, ethical and results oriented. They must be able to work unsupervised and on their own initiative. Role Responsibilities Provide monthly reporting for Microsoft CSP billing and business profitability to Finance and HSP team Proactively or preparing Microsoft CSP renewals report to SW sellers to support on time renewals Drive efficiency and simplicity to enhance business processes and flow to support HSP operations Supporting SAM consultant for data enablement to support license optimization activity Any other task/ duties aligned with your role or in support of your team as advised by your leader. Key Competencies and Qualifications required Experience of data mining and reporting (min 3 years) Strong background on Microsoft products & licensing (min 3 years) Experience of leveraging data to drive business outcomes (min 3 years) Excellent knowledge of system processes and underlying technology (min 3 years) Self-motivated, details oriented, task-focused, able to use your own initiative and work both autonomously and as part of a team. Manage time effectively and be able to prioritise to meet deadlines. Professional presentation and excellent verbal and written communication skills. Brennan is an equal opportunity employer.

Additional Information Job Number 25142757 Job Category Information Technology Location Jaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff. CANDIDATE PROFILE Education and Experience 2 year degree from an accredited university in Computer Science or a related major; 5 years’ experience in a related professional area. OR Bachelor’s degree in Computer Science or a related major; 3 years’ experience in a related professional area. Preferred System-related professional certifications desired. CORE WORK ACTIVITIES Supporting Client Technology Needs Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Assists in the the acquisition and maintenance of property based systems. Assists in analyzing information, identifying current and potential problems and proposing solutions. Maintains, inspects and repairs equipment. Assists in monitoring computer and network operations at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. Assists in managing IR activities to ensure the property infrastructure and applications systems are functional at all times. Administers and maintains mail and email. Maintains inventories and manages IT hardware/software. Provides Internet support and maintenance (if applicable) Provides cable management support. Assists in the introduction of new applications, providing user tips, alerting users of system problems and informing staff of progress or status. Consults on specific application issues or hardware/software problems. Managing Projects and Policies Monitors processes and evaluates information according to SOP and LSOP requirements. Monitors compliance with IR policies and standards protecting company hardware, software and other resources at the property. Maintaining Information Systems and Technology Goals Assists in the assessment of needs and monitoring compliance with brand specific standards. Aids in the reporting of problems and takes steps to track and solve problems, with the system user being informed of situation at all times. Assists in asset management. Aids in on-site monitoring of projects. Demonstrating and Applying IR Knowledge Keeps up-to-date technically and applies new knowledge to work issues. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides technical expertise and support. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Assists in vendor management for property IT requirements, functioning as escalation point for problem resolution. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

W ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym, co porusza świat. Stanowisko To Podlega Head of R&D Operational Excellence- PCP Software Configuration Management Team Manager We are seeking a highly motivated and experienced Software Configuration Management Team Manager to join our team. The successful candidate will be responsible for leading and managing our global software configuration management team, and while ensuring a smooth project delivery, will constantly drive improvement and harmonizations in collaboration with our DevOps, Test Automation and Infrastructure teams. Key Responsibilities Lead and manage the global software configuration management team. Develop and implement common configuration management plans, policies, and procedures across the various R&D locations Ensure the integrity and consistency of software products throughout their lifecycle. Manage configuration identification, change control, configuration status accounting, and configuration audits. Collaborate with other departments to ensure seamless integration of configuration management processes. Provide training and support to team members on configuration management tools and practices. Implement, monitor, and report on configuration management metrics and performance. Communicate progress of Configuration Management improvement initiatives to senior management. Qualifications Bachelor's degree in Computer Science, Engineering, or a related field. Minimum of twelve years' experience in software configuration management, including proven team management experience Excellent written and verbal communication skills Excellent knowledge of Version Control Systems: Azure Repos (Git, TFVC), GitHub Familiar with Static Code Analysis tools like SonarQube and Klockwork Proficiency in scripting languages (e.g., Python, Bash) and configuration management tools (e.g., Ansible, Puppet, Chef). Skilled in Infrastructure as Code (IaC) using tools like Terraform, Ansible, or CloudFormation, with working knowledge of ASPM and CSPM for application and cloud security posture management. Holds certifications in configuration management (e.g., CMII, ITIL). Experienced in implementing Continuous Integration/Continuous Deployment (CI/CD) pipelines in Microsoft Azure DevOps Experienced with Agile methodologies, especially scaled agile implementation in large enterprises Knowledgeable in of build automation and release management processes. Has exceptional leadership, collaboration, and communication skills, with the ability to influence cross-functional teams across geographies, drive cultural change, and foster innovation. Experience with containerization technologies such as Docker, Kubernetes, RedHat OpenShift, and MicroShift Doceniamy różnorodność doświadczeń. Czy to może być Twoja historia? Aplikuj już dziś lub odwiedź stronę www.abb.com, aby dowiedzieć się więcej o nas i poznać wpływ naszych rozwiązań na całym świecie.

We are looking for a highly motivated IT FinOps & Support Analyst to join our team in the Bangalore office. This individual will play a pivotal role to oversee the complete lifecycle of software assets and application licensing within RD IT Services. This role is responsible for managing software entitlements, ensuring compliance, optimizing license usage, and supporting IT financial planning. A strong focus will be on leveraging ServiceNow Software Asset Management (SAM) or similar tools to maintain visibility and control over software assets and associated costs and strong PMO qualities. Additionally, they will work closely with the ITSM PO to ensure smooth operations and deliverables, acting as a trusted backup to the ITSM PO when needed. This role will require you to work in-office for 3 days per week and will involve collaboration with various teams to ensure the seamless operation of IT service management processes and asset lifecycle management. Key responsibilities IT Application and Financial responsibilities Manage and maintain the complete lifecycle of software assets across RD IT Services. Track, monitor, and optimize software licenses and entitlements using ServiceNow SAM. Manage software procurement processes, ensuring compliance with licensing agreements and corporate policies. Analyze software usage data to identify cost-saving opportunities and eliminate waste. Lead software audits and ensure compliance with vendors' licensing requirements. Maintain a centralized inventory of software assets, including cloud-based and on-premise applications. Produce regular reports and dashboards for leadership on software spend, usage, and compliance. Review and validate vendor invoices to ensure accuracy, contract compliance, and correct cost allocation. Work closely with IT procurement and vendor management teams to reconcile discrepancies between purchase orders, delivery receipts, and invoiced amounts. Monitor and track IT operational and project-related expenses across various service lines and cost centers. Assist in monthly accruals, reclassifications, and expense forecasts in coordination with the IT finance team. Assist in the classification and management of IT capital expenditures (CapEx) and operating expenditures (OpEx). Ensure accurate tagging of expenses as CapEx or OpEx in line with accounting standards and internal guidelines. Collaborate with IT service owners and project managers to support budget planning, monitoring, and forecasting. Provide financial insights to support strategic IT investments and cost optimization initiatives. Provide operational support for Hardware Asset Management (HAM), collaborating with the IT asset management team to track hardware assets throughout their lifecycle. ITSM Support Responsibilities Collaborate with the ITSM Product Owner to align business and IT service management objectives. Serve as backup for the ITSM PO, assisting with decision-making, reporting, and project management as needed. Liaise with other teams, including procurement, finance, and IT operations, to ensure asset and service management processes are aligned and efficient. Support project management activities, ensuring that IT service management projects are delivered on time, within scope, and within budget. Help facilitate the planning and execution of service management initiatives, ensuring alignment with business priorities and IT strategies. Support project tracking, reporting, and documentation processes. Contribute to the improvement of operational workflows and documentation in ServiceNow and related systems. Maintain updated documentation for all IT service management and asset administration processes, policies, and procedures. Enhance operational workflows and documentation within ServiceNow and associated systems. Required Skills and Qualification 3-5 years' experience in IT service management, software asset management (SAM), and ServiceNow reporting. Solid understanding of metrics and performance management for IT services and assets. Experience in PMO processes and project management, including project tracking, reporting, and documentation. Hands-on experience with ServiceNow and its asset management and service reporting modules. Strong understanding of software licensing models (e.g., subscription, perpetual, SaaS). Proven ability to liaise between business and IT teams, ensuring service management initiatives align with business needs. Possess strong analytical skills and the ability to work with large datasets and reporting tools. Excellent communication and presentation skills, with the ability to effectively convey data insights to senior stakeholders. Detail-oriented with strong organizational skills. Ability to work independently, take ownership of tasks, and manage multiple responsibilities. Familiarity with ITIL best practices and frameworks for service management and asset management. Preferred Qualifications Experience with Hardware Asset Management (HAM) is a plus. Certification in ITIL or ServiceNow (preferably SAM) is advantageous. Experience in IT financial management and IT service/asset cost optimization. Proven experience in service transitions or change management within a technology-driven organization.