1354 Sam Jobs - Page 33

Job Purpose To provide expert support in the area of maintenance and reliability to Hindalco’s aluminium upstream units (i.e Smelter, Captive Power, Refinery and Co-Generation) and Birla Copper(Dahej) through various initiatives like maintenance maturity assessments, root cause analysis, RCM/FMEA, reliability studies and data analysis, utilization of EAM for asset related data capturing etc. thus strengthening the overall asset performance management systems. Key Result Areas/Accountabilities Key Result Areas/Accountabilities Supporting Actions Participate in driving RCA for critical and chronic failures for equipment and track implementation of actions. Support, facilitate and be part of the plant team conducting the RCA for critical and major failures to provide technical inputs as well as ensure that the team arrive appropriately at the root cause appropriately. Ensure a data driven approach to failure analysis and ensure equipment history from EAM is utilized for failure analysis Ensure that the action plans derived from the RCA are addressing the root cause and not the symptom of the problem to ensure quality of RCA done Ensure that the RCAs are conducted on the Smart Asset Management (SAM) platform and closed appropriately Ensure the corrective and preventive actions (CAPA) are effectively implemented at the floor level to avoid similar reoccurrences Facilitate RCM/FMEA studies for maintenance strategies and track implementation. Build deep hands on knowledge of the RCM end-to-end process right from operating context to identifying actions from the RCM decision tree Work with the Lead – Asset & Reliability in organizing and conducting RCM workshops and conducting review of RCM studies undertaken by each of the plant Be part of plant team for conducting RCA and RCFA studies for reviewing the maintenance strategies for critical equipment. Impart knowledge on basic concepts of component failure analysis (i.e fracture analysis) to derive insights regarding cause of failure Track and monitor the implementation of actions emerging from the RCM studies Support Lead – Asset & Reliability in conducting RCM workshops for Upstream Aluminium and Copper(Dahej) units. Conduct reliability analysis and studies based on the data from EAM Conduct various data analysis based on EAM data (i.e BD, PM, CM, CBM etc.) to identify common reliability enhancement themes across smelters, refinery and power Identify data fields in EAM which can be utilized for further reliability analysis (eg. Defect/Cause/Remedy codes) for gaining deeper insights on issues and actions Review SOP/SMP for critical maintenance and overhauls. Also, support in development of standards and guidelines and facilitate implementation at plants Ensure that standard templates and formats are utilized for development of SOP/SMP for regular maintenance as well as capital overhauls Review SOP/SMPs and provide inputs on improving the quality and objectivity of the documents in line with the work being done Participate and support in the development of standards and guidelines for key maintenance processes in the required template and socialize it with the plants. Monitor the implementation of the guideline elements on the shop floor Implement best practices in line with global industry as well as internal standards Identify best practices inline with global industry standards like ISO 14224, ISO 10816, ISO 55000, PAS 55 etc. that can be implemented and work closed with the units for implementing the best practices Ensure the adoption and implementation of MCoE released standards (E.g ECA, AOH/COH standard, Oil analysis guideline, Plant and Spare preservation guideline etc. ) by working closely with the plant teams Participate in streamwise maintenance assessments Participate in the streamwise maintenance assessment for Mechanical stream as well as lead MSEF assessments for reliability systems improvement. Identify opportunities for improvement and provide suggestions & best practices for the OFIs suggest. Also share the best practices being followed across the plants and industry Regular monitoring of maintenance KPI and providing inputs for various business level reviews and reports Regular monitoring and reporting of maintenance KPIs inline with guidelines. Compilation of monthly maintenance KPIs for various review meeting like monthly O&M meeting, Monthly Business Review and Quarterly Business Review and circulation of the reports in a timely manner to all the stakeholders Provide accurate and timely data for various business level reports Facilitate reliability connects and other best practice sharing platforms. Facilitate in conducting Reliability connect for best practice sharing. Share best practices from outside Hindalco as well as across the industry Monitor replication of best practices Understanding of various CBM and NDT techniques Skill and capability development Review training needs and facilitate specific technical skill development initiatives under TCP and SME Development specifically in the area of mechanical maintenance Support development of dashboards, reports by providing inputs on data Provide support for digital projects by providing appropriate and accurate data and information

JOB DESCRIPTION About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. Job Title: Instructional Design Consultant About E&S (Education and Skilling) Advisory: The Indian education and skilling sector has swiftly embraced digital learning, driving the need for digital assets, teacher training, and innovative solutions. The Government is introducing new frameworks to shape the future of education. KPMG's Education and Skill Development Practice in India provides advisory services across K-12, Early Childhood Care, Technical and Vocational Education, Higher Education, and Education Technology. With services like KPMG PLUS for professional learning and upskilling, we deliver implementation and asset-based consulting solutions. As part of KPMG Connected Enterprise for higher education, we collaborate with global partners to deliver effective solutions to a diverse clientele for over a decade. About KPMG PLUS: K PLUS (Professional Learning and UpSkilling) is a specialized initiative within the Education and Skilling (E&S) practice of KPMG in India. In response to the growing demand for digitally enabled and industry aligned learning, K PLUS develops NEP and NCrF-compliant learning content that bridges the gap between academic instruction and real-world expectations. By delivering engaging, case-based, and interactive learning solutions, KPLUS supports higher education institutions and other education provision entities. As part of KPMG’s broader E&S offerings, K PLUS leverages deep expertise across K–12, higher education, and skilling sectors to contribute to national goals in education transformation and workforce development. Job Summary K PLUS is looking for a seasoned and detail-oriented Instructional Designer to join our growing team. The primary responsibility of this role is to work closely with Subject Matter Experts (SMEs) to develop structured, NEP and NCRF-compliant instructional storyboards for learning content. These storyboards will serve as the blueprint for the design team and enable seamless course delivery—both online and in person. The ideal candidate will also support in preparing strong faculty notes for classroom-based delivery, ensuring that teaching personnel can effectively deliver the course content. Additionally, the instructional designer will support the video production process, conducting quality control (QC) checks on all learning materials, and providing creative input to the design team as required. Key Responsibilities: 1. Storyboard Development Collaborate closely with internal SMEs to create NEP/NCrF-compliant storyboards that align with pedagogical and instructional design standards. Ensure instructional accuracy, logical flow, and clarity in storyboard content for smooth handover to the design team. Review and refine storyboards to meet academic and industry-aligned learning outcomes. 2. Instructor-Led and Multimedia Support Develop comprehensive faculty notes for in-person training programs and ensure alignment with course objectives for effective content delivery. Customize notes to accommodate varying teaching styles while maintaining academic standards. Provide support for video recording processes, including scripting, shoot coordination, and on-site assistance. Review and refine video content to align with storyboard expectations and learning objectives. 3. Project Collaboration, Coordination, and Management Collaborate with internal teams, external vendors, and stakeholders to align course development timelines, expectations, and project deliverables. Utilize project management skills to oversee and coordinate tasks, resources, and deadlines effectively for seamless course development and delivery. Act as a key communication bridge between Subject Matter Experts (SMEs), instructional designers, multimedia teams, and other relevant parties to ensure content coherence, quality, and project progress. 4. Quality Control, Assurance, and Research Integration Own quality control at various stages of content development to ensure adherence to design standards, learning outcomes, and compliance benchmarks. Provide timely feedback and implement revisions to maintain content quality and consistency. Stay current with cutting-edge research and industry best practices to integrate innovative approaches into quality control processes and course development. Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. QUALIFICATIONS Qualifications and Skills: Essential: Formal Qualification in Education, Instructional Design, Learning Sciences, or a related field. 4+ years of experience in instructional design or digital learning development. Experience working with SMEs, faculty, and cross-functional teams in both academic and corporate settings. Strong understanding of traditional and new-age instructional design models (e.g., ADDIE, SAM). Ability to create structured and detailed storyboards aligned with academic and professional learning outcomes. Familiarity with LMS platforms and SCORM/xAPI standards. Experience in performance-based learning evaluation and instructional assessment. • Capability to develop innovative solutions for engaging learners through diverse instructional methods. • Creativity in designing visually engaging and innovative learning content. Ability to manage timelines and coordinate with multiple stakeholders to ensure timely delivery of learning assets. Excellent written and verbal communication skills for clear and effective content development and stakeholder interactions. Strong attention to detail, time management, and ability to work independently. Desirable: Strong knowledge and understanding of NEP, NCRF, and national education regulations and guidelines. Proficiency in Articulate Storyline, Rise, Camtasia, Da Vinci Resolve and other similar e-learning materials production tools. Familiarity with graphic design tools like Adobe Illustrator, Photoshop, or Canva. • Basic proficiency in photo and audio editing software (eg: Photoshop, Illustrator, MS Paint, Adobe Audition and Audacity) • Familiarity with accessibility standards (e.g., WCAG).

Additional Information Job Number 25107385 Job Category Information Technology Location Jaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff. CANDIDATE PROFILE Education and Experience 2 year degree from an accredited university in Computer Science or a related major; 5 years’ experience in a related professional area. OR Bachelor’s degree in Computer Science or a related major; 3 years’ experience in a related professional area. Preferred System-related professional certifications desired. CORE WORK ACTIVITIES Supporting Client Technology Needs Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Assists in the the acquisition and maintenance of property based systems. Assists in analyzing information, identifying current and potential problems and proposing solutions. Maintains, inspects and repairs equipment. Assists in monitoring computer and network operations at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. Assists in managing IR activities to ensure the property infrastructure and applications systems are functional at all times. Administers and maintains mail and email. Maintains inventories and manages IT hardware/software. Provides Internet support and maintenance (if applicable) Provides cable management support. Assists in the introduction of new applications, providing user tips, alerting users of system problems and informing staff of progress or status. Consults on specific application issues or hardware/software problems. Managing Projects and Policies Monitors processes and evaluates information according to SOP and LSOP requirements. Monitors compliance with IR policies and standards protecting company hardware, software and other resources at the property. Maintaining Information Systems and Technology Goals Assists in the assessment of needs and monitoring compliance with brand specific standards. Aids in the reporting of problems and takes steps to track and solve problems, with the system user being informed of situation at all times. Assists in asset management. Aids in on-site monitoring of projects. Demonstrating and Applying IR Knowledge Keeps up-to-date technically and applies new knowledge to work issues. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides technical expertise and support. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Assists in vendor management for property IT requirements, functioning as escalation point for problem resolution. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

So, what’s the role all about? Product L3 Support Engineer for one of the line of business of Actimize (Financial Security domain). It is a pivotal role in ensuring the seamless operation, maintenance, and optimization of Actimize solutions, which are widely used for financial crime detection, risk management, and compliance. This role bridges technical expertise and customer support, focusing on resolving complex issues, enhancing system performance, and providing advanced-level assistance to L1 and L2 support teams. How will you make an impact? As an Actimize L3 Support Engineer , your contributions will directly influence the performance, reliability, and customer satisfaction of Actimize solutions - Ensuring Business Continuity By resolving complex and critical issues efficiently, you minimize downtime for Actimize solutions, ensuring uninterrupted services for financial institutions. Your proactive system monitoring and performance tuning prevent disruptions, enabling clients to focus on combating financial crimes. Enhancing Customer Trust Your role as the technical expert builds trust with clients by demonstrating a commitment to excellence and reliability. Prompt, transparent communication during incident resolution strengthens customer relationships and fosters loyalty. Driving Operational Excellence Your expertise improves the efficiency and accuracy of L1 and L2 teams by providing them with guidance, training, and advanced troubleshooting support. By streamlining issue escalation processes, you reduce resolution times, improving overall service delivery. Supporting Financial Crime Prevention Actimize products are critical for detecting fraud, managing compliance, and mitigating financial risks. Your role ensures these solutions perform optimally, directly contributing to safer financial ecosystems. By addressing product defects and ensuring seamless functionality, you enable institutions to meet regulatory standards and prevent financial crimes. Innovating and Improving Solutions Your feedback on recurring issues and system inefficiencies helps drive product improvements, benefiting a broader client base. Collaboration with development teams ensures Actimize solutions evolve to meet the dynamic demands of financial crime detection and risk management. Elevating Team Capabilities Sharing your knowledge and expertise enhances the skills of colleagues, fostering a more competent and self-sufficient support team. Your contributions to documentation and training empower others to handle challenges more effectively. Have you got what it takes? Total experience : 4 - 8 years Strong Technical Skills Programming Language : Hands on experience in Java, J2ee L3 support , having good debugging & diagnosis skills. Knowledge of Scala is added advantage. Application Servers: Hands on experience on any of the application servers (Tomcat, JBoss, WebSphere, WebLogic) Database Proficiency : Hands-on experience with databases like Oracle or SQL Server, including writing complex queries and performance tuning. Integration Know-How : Familiarity with middleware (MQ, Kafka) and REST APIs for system integrations. Scripting Knowledge : Basic Knowledge in scripting languages such as Python, Shell, or PowerShell for troubleshooting. Actimize Expertise : Knowledge of Actimize solutions, including modules like SAM, CDD, RCM, or Fraud Detection is added advantage. Exceptional Problem-Solving Abilities Analytical Thinking : Ability to perform root cause analysis and resolve intricate issues efficiently. Attention to Detail : Recognize patterns and anomalies in system behavior to prevent recurring problems. Innovation : Think creatively to implement sustainable fixes and optimizations. Advanced Communication Skills Clear Documentation : Strong ability to create detailed technical guides, FAQs, and troubleshooting steps. Customer Interaction : Communicate complex technical concepts effectively with non-technical stakeholders. Team Collaboration : Work seamlessly with L1/L2 teams, developers, and clients to resolve issues collaboratively. Drive for Excellence Customer Focus : A relentless commitment to ensuring client satisfaction and improving the user experience. Resilience : Stay calm and resourceful under pressure during high-stakes situations. Continuous Learning : Stay updated on Actimize product updates, compliance requirements, and industry trends. Relevant Experience and Qualifications Work Experience : Prior experience in L3 support, preferably in the financial services or compliance domain. Frameworks and Standards : Familiarity with ITIL, incident management, and service delivery best practices. Certifications : Certifications in AWS , Actimize, database management, or ITIL are advantageous. What’s in it for you? Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7652 Reporting into: Manager Role Type: Individual Contributor

Additional Information Job Number 25108034 Job Category Sales & Marketing Location Jaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities Manages the development of a strategic account plan for the demand generators in the market. Manages the property's reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position. Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Develops sales goals and strategies and verifies alignment with the brand business strategy. Executes the sales strategy in order to meet individual booking goals for both self and staff. Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance. Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential. Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. Creates effective structures, processes, jobs and performance management systems are in place. Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results. Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR. Supports tools and training resources to educate sales associates on winning catering solutions. Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. Transfers functional knowledge and develops group sales skills of other discipline managers. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Overview We are looking for an experienced ServiceNow Developer & Senior Developer with strong expertise in IT Service Management (ITSM) and Hardware/Software Asset Management (HAM/SAM) modules, preferably within the financial services industry. The ideal candidate will be responsible for end-to-end solution design, development, and support of ServiceNow applications, with a focus on ITSM and asset management processes aligned with regulatory and compliance needs specific to finance. Key Responsibilities Lead the development and configuration of ServiceNow ITSM and HAM/SAM modules in accordance with financial industry best practices. Design and implement scalable, secure, and compliant ServiceNow solutions to support IT operations and asset lifecycle management. Collaborate with business analysts and process owners to capture requirements and translate them into technical solutions. Develop and customize ServiceNow applications using JavaScript, Flow Designer, Business Rules, Client Scripts, and Script Includes. Integrate ServiceNow with external systems and data sources via REST/SOAP APIs, MID Servers, and IntegrationHub. Optimize and maintain the CMDB, ensuring accurate relationships between assets, CIs, and services. Ensure compliance with governance, risk, and compliance (GRC) requirements within asset management processes. Lead upgrades, patching, and platform maintenance with minimal disruption to business operations. Provide mentorship and guidance to junior developers and support staff. Keep abreast of new ServiceNow features, industry trends, and compliance requirements in the financial sector. Qualifications ServiceNow Certified System Administrator (CSA) Required Certified Application Developer (CAD) – Preferred Certifications in HAM, SAM, or ITSM modules – Highly Desirable Experience with ServiceNow in regulated environments, particularly finance or banking. Exposure to ServiceNow GRC, Performance Analytics, or Virtual Agent is a plus. Bachelor’s degree in Computer Science, Information Systems, or a related field. 4+ years of hands-on experience with ServiceNow platform development. Proven expertise in ITSM, HAM, and SAM module implementation and customization. Experience working within the financial sector, with understanding of compliance, security, and audit requirements. Strong scripting and development experience in JavaScript, Glide APIs, and ServiceNow Studio. In-depth knowledge of ServiceNow platform architecture, performance optimization, and CMDB. Strong experience integrating ServiceNow with third-party systems and tools. Familiarity with ITIL processes and implementation in enterprise environments. Excellent analytical, communication, and documentation skills.

Our Exciting Opportunity The position of the Software Asset Manager is to ensure that Ericsson Internal use customers maximize the value of the SW investments and at the same time is license compliant. The Software Asset Manager keeps track of SW licenses and SW installations and works together with Product Owners, Sourcing, outsourcing suppliers and the SW suppliers. You Will: The Software Asset Manager is responsible, for assigned SW suppliers, licenses and associated costs and should: Define a comprehensive license management strategy for each assigned software supplier, including proactive action plans Drive regular connects with SW supplier and build and maintain good relationships Keep track of all SW license investments, maintain license records, current utilization and identify licensing surplus or shortfalls Implement internal SW pricing models. Safeguard SW maintenance and support renewals Ensure all the costs that are purchased through Asset Management are properly reported and recovered from the respective product team Identify savings opportunities for renewals, software licensing, and services. Follow through with product team, sourcing & end users to obtain identified savings Processes Secure SAM involvement in relevant Internal processes Participate in Ericsson relevant steering groups and other internal meetings important to the governance of SW licenses Monitor the SW business environment and best license practices Internal communication to make SAM functions visible for stakeholders and end users Define the interfaces to other internal functions/units and drive efficiency by cross unit collaboration (Sourcing, Prdouct Owner’s etc.) Offer licensing expertise and cost calculations for internal stakeholders Support commercial and legal teams to provide consequence analysis relating to licensing Inform/escalate major license incompliance and/or violations to line management and/or relevant governance body Initiate improvements and corrective actions when deficiencies are identified, including necessary monitoring and escalation until issues or gaps are resolved Ensure to report all the cost that needs to be recovered from the business through proper channels Identify license cost reduction activities together with product owners and Sourcing Ensure accurate reporting for cost allocation on a periodical basis Identify contact persons for all outsourcing suppliers, to manage information received from the SAM team Provide guidance and knowledge to our outsourcing suppliers regarding Ericsson’s license compliance requirements Actively communicate with software supplier's account manager to address license pricing model, usage and support issues, in collaboration with Sourcing Organizational Interfaces The Software Asset Manager should establish relationships to: Product Owners - to understand actual SW use and plans for the applications Sourcing - to get knowledge of existing license agreements and to support Sourcing in negotiations with demands, product selection and volumes etc Finance – for the budget process, follow-up of actual costs, internal cost allocation and reporting SW suppliers – for regular SW supplier governance and operational meetings and to build and maintain good relationships Qualifications & Experience: Experience working with multi-national global decentralized organizations Familiarity with IT cost saving initiatives and reporting Proficiency with software license management and related procurement practices Experience working with software suppliers Working knowledge of software asset optimization planning and scenario planning for buy, transfer and termination strategies for software asset use Certifications on CSAM & ASAM preferable (not mandatory) Knowledge: The Software Asset Manager should have knowledge of: General SW licensing definitions, rules and conditions, including maintenance and support, general software license agreements Standards like ITIL, ISO, CoBIT preferable Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 769357

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Summary: As a Network Observability Engineer, you will work as a team member in Network Operations team. You will report to the Lead Network Engineer, and work in a hybrid capacity from our Hinjewadi - Pune, India office. Your Responsibilities: SolarWinds Expertise: Administer SolarWinds suite of network management tools, including Network Performance Monitor (NPM), Network Configuration Manager (NCM), and other SolarWinds modules. Implement advanced monitoring, alerting, and reporting dashboards within SolarWinds for proactive network management. Troubleshoot and resolve issues related to SolarWinds performance, configuration, and integration. Network Capacity Management: Lead network capacity planning efforts, ensuring that network resources meet our demands. Develop strategies for network resource use, monitoring, and scaling. Analyze network traffic and performance data to identify bottlenecks and provide recommendations for optimization. Network Performance Monitoring & Troubleshooting: Design and implement network monitoring solutions to track the health, performance, and availability of network devices and services. Identify and address performance issues, providing root cause analysis and remediation plans. Collaborate with teams to resolve complex network issues, ensuring minimal disruption to business operations. Automation and Scripting: Develop scripts and automation tools to improve network management tasks and reporting (e.g., PowerShell, Python). Integrate SolarWinds with other network and IT management tools to enhance monitoring and data flow. Documentation and Reporting: Maintain comprehensive documentation for network monitoring configurations, performance baselines, and troubleshooting procedures. Prepare and deliver regular network performance reports and capacity planning recommendations to senior management. The Essentials - You Will Have: Education: Bachelor's degree in computer science, Information Technology, Network Engineering, (or equivalent work experience.) Relevant certifications (e.g., Cisco CCNP, SolarWinds Certified Professional). Experience: 7+ years of experience in network engineering, with a focus on network monitoring, performance management, and capacity planning. Expert-level experience configuring, managing, and troubleshooting SolarWinds network management tools (e.g., NPM, NCM, NTA, SAM). Track record in network capacity management and performance optimization in large-scale network environments. Experience with network automation, scripting (e.g., PowerShell, Python), and tool integrations. Familiarity with networking protocols, routing, switching, and enterprise network infrastructure. Technical Skills: Advanced knowledge of network performance monitoring, traffic analysis, and troubleshooting methodologies. Expertise in capacity planning, including understanding of bandwidth, utilization, and long-term network resource planning. Strong understanding of network topologies, protocols (e.g., SNMP, NetFlow, ICMP), and performance metrics. Familiarity with cloud environments and hybrid cloud solutions. The Preferred - You Might Also Have: Experience with additional network management tools (e.g., PRTG, Nagios, Zabbix). Familiarity with network security practices and integration of monitoring tools with security platforms. Hands-on experience with SDN (Software-Defined Networking) and automation frameworks. What We Offer: Our benefits package includes … Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-SM1 Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Our Exciting Opportunity The position of the Software Asset Manager is to ensure that Ericsson Internal use customers maximize the value of the SW investments and at the same time is license compliant. The Software Asset Manager keeps track of SW licenses and SW installations and works together with Product Owners, Sourcing, outsourcing suppliers and the SW suppliers. You Will: The Software Asset Manager is responsible, for assigned SW suppliers, licenses and associated costs and should: Define a comprehensive license management strategy for each assigned software supplier, including proactive action plans Drive regular connects with SW supplier and build and maintain good relationships Keep track of all SW license investments, maintain license records, current utilization and identify licensing surplus or shortfalls Implement internal SW pricing models. Safeguard SW maintenance and support renewals Ensure all the costs that are purchased through Asset Management are properly reported and recovered from the respective product team Identify savings opportunities for renewals, software licensing, and services. Follow through with product team, sourcing & end users to obtain identified savings Processes Secure SAM involvement in relevant Internal processes Participate in Ericsson relevant steering groups and other internal meetings important to the governance of SW licenses Monitor the SW business environment and best license practices Internal communication to make SAM functions visible for stakeholders and end users Define the interfaces to other internal functions/units and drive efficiency by cross unit collaboration (Sourcing, Prdouct Owner’s etc.) Offer licensing expertise and cost calculations for internal stakeholders Support commercial and legal teams to provide consequence analysis relating to licensing Inform/escalate major license incompliance and/or violations to line management and/or relevant governance body Initiate improvements and corrective actions when deficiencies are identified, including necessary monitoring and escalation until issues or gaps are resolved Ensure to report all the cost that needs to be recovered from the business through proper channels Identify license cost reduction activities together with product owners and Sourcing Ensure accurate reporting for cost allocation on a periodical basis Identify contact persons for all outsourcing suppliers, to manage information received from the SAM team Provide guidance and knowledge to our outsourcing suppliers regarding Ericsson’s license compliance requirements Actively communicate with software supplier's account manager to address license pricing model, usage and support issues, in collaboration with Sourcing Organizational Interfaces The Software Asset Manager should establish relationships to: Product Owners - to understand actual SW use and plans for the applications Sourcing - to get knowledge of existing license agreements and to support Sourcing in negotiations with demands, product selection and volumes etc Finance – for the budget process, follow-up of actual costs, internal cost allocation and reporting SW suppliers – for regular SW supplier governance and operational meetings and to build and maintain good relationships Qualifications & Experience: Experience working with multi-national global decentralized organizations Familiarity with IT cost saving initiatives and reporting Proficiency with software license management and related procurement practices Experience working with software suppliers Working knowledge of software asset optimization planning and scenario planning for buy, transfer and termination strategies for software asset use Certifications on CSAM & ASAM preferable (not mandatory) Knowledge: The Software Asset Manager should have knowledge of: General SW licensing definitions, rules and conditions, including maintenance and support, general software license agreements Standards like ITIL, ISO, CoBIT preferable Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 769357

ABOUT EVERNORTH: Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Software Engineering Associate Advisor Position Overview The job profile for this position is Software Engineering Associate Advisor, which is a Band 3 Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology organization. This role requires a Java Developer who has experience developing RESTful, Microservices and deploying in on prem and/or AWS infrastructure using the technologies listed below. They are expected to work closely with Subject Matter Experts, developers, and business stakeholders to ensure that application solutions meet business/customer requirements. Responsibilities Design and develop our next generation of RESTful APIs and Event driven services in a distributed environment. Be hands-on in the design and development of robust solutions to hard problems, while considering scale, security, reliability, and cost Support other product delivery partners in the successful build, test, and release of solutions. Work with distributed requirements and technical stakeholders to complete shared design and development. Support the full software lifecycle of design, development, testing, and support for technical delivery. Works with both onsite (Scrum Master, Product, QA and Developers) and offshore QA team members in properly defining testable scenarios based on requirements/acceptance criteria. Be part of a fast-moving team, working with the latest tools and open-source technologies Work on a development team using agile methodologies. Understand the Business and the Application Architecture End to End Solve problems by crafting software solutions using maintainable and modular code. Participate in daily team standup meetings where you'll give and receive updates on the current backlog and challenges. Participate in code reviews. Ensure Code Quality and Deliverables Provide Impact analysis for new requirements or changes. Responsible for low level design with the team Qualifications Required Skills: Technology Stack: Java Spring Boot, React,GitHub, OpenShift, Kafka, MongoDB, AWS, Serverless, Lambda, OpenSearch Hands on experience with Java 1.8 or higher, Java, Spring Boot, OpenShift, Docker, Jenkins Solid understanding of OOP, Design Patterns and Data Structures Experience in building REST APIs/Microservices Strong understanding of parallel processing, concurrency and asynchronous concepts Experience with NoSQL databases like MongoDB, PostgreSQL Proficient in working with the SAM (Serverless Application Model) framework, with a strong command of Lambda functions using Java. Proficient in internal integration within AWS ecosystem using Lambda functions, leveraging services such as Event Bridge, S3, SQS, SNS, and others. Experienced in internal integration within AWS using DynamoDB with Lambda functions, demonstrating the ability to architect and implement robust serverless applications. CI/CD experience: must have GitHub experience. Recognized internally as “the go-to person” for the most complex software engineering assignments Required Experience & Education: 9+ years of experience Experience with vendor management in an onshore/offshore model. Proven experience with architecture, design, and development of large-scale enterprise application solutions. College degree (Bachelor) in related technical/business areas or equivalent work experience. Industry certifications such as PMP, Scrum Master, or Six Sigma Green Belt Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

ASSOCIATE - ITAM ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. ZS IT Support teams are aligned with the company’s business strategy and operating model and aims to provide its 10000 plus employees and their clients the right tools and information for high performance. The IT organization focuses on providing products and services to ZS to ensure successful business outcomes. This involves providing a scalable, sustainable and reliable IT infrastructure, customized applications, messaging and collaboration products, Business Intelligence and Database administration support along with a reliable 24*7 uninterrupted high-quality technology support services. ASSOCIATE ITAM Associate ITAM at ZS IT team will be responsible for providing supports to all global users on their software needs. Primarily handles software asset management activities like creating, updating, tracking, monitoring, and maintaining software licenses in software management database, as well as monitoring application usage, and reporting compliance of software usage. Associate ITAM works with different vendor to get the quote, review them internally and post approval process them for procurement. Working on opportunities to target unused or restricted software for re-harvest/redeployment. Person is responsible for tracking, Maintaining, and auditing the software records on periodic basis. What You'll Do: Working with the IT Asset Management Team within areas or SAM and HAM. Managing request received from end user community for SAM and HAM within set protocols and SOPs by the team. Performing designated task within MS Excel for Software assessments with the help of the team, Triage cases to various support teams depending on the requirements shared by end users Updating Software and Hardware inventories manually depending on the requirement on the projects. Working along with the team as a team player to execute daily project functions. Supporting various IT functions for operational support. Create and update documentation related to software asset management processes and procedures. Responds to requests from managers, and team members, for specific Programs. What You'll Bring: Possess Bachelor’s degree in information technology, computer science, or business administration, or in another related field Strong analytical and problem-solving skills. Excellent attention to detail. Good communication and interpersonal skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Strong communication, interpersonal, team oriented, organizational, and service mindset. Self-motivated, goal oriented, and an innovative thinker Familiar with Microsoft O365 tools Should be quick learner and willing to take up new learning within the Software functions Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: www.zs.com

About the Learning and Development Department: The company places special importance on skill development and learning. The Learning and Development (L&D) department is responsible for effectively and efficiently delivering the upskilling needs of the company, ranging from diverse technical subjects to innovative managerial and leadership subjects. The learning journeys are designed such that they guide trainees through the four stages of the competency cycle. The department is at the forefront of enabling TresVista as a Learning Organization. About the Role: We are seeking a highly skilled and creative Instructional Designer to join our dynamic Learning and Development team. This role is ideal for someone with around five years of experience in instructional design who excels at transforming complex content into engaging and visually compelling learning experiences. If you are passionate about design, storytelling, and crafting impactful learning journeys using modern tools, this is the perfect opportunity to grow and thrive. Key Responsibilities: Instructional Design Develop engaging and effective learning content using instructional design principles, adult learning theory, and modern design frameworks Visual Storytelling Create visually appealing presentations and learning assets using tools such as PowerPoint, Canva, and Vyond to enhance learner engagement Content Development Collaborate with subject matter experts to translate technical or business content into learner-friendly formats Multimedia Integration Design and integrate multimedia elements including videos, animations, and infographics to support diverse learning modalities Learning Experience Design Build interactive and learner-centric experiences for digital, blended, and instructor-led formats Quality Assurance Review and refine content to ensure clarity, consistency, and alignment with learning objectives Tool Mastery Leverage authoring tools and platforms such as Articulate Storyline, Rise, Adobe Creative Suite, and Vyond to produce high-quality learning materials Project Collaboration Work closely with project managers, graphic designers, and developers to deliver projects on time and within scope Required Qualifications and Skills 4 to 6 years of experience in instructional design or learning experience design Exceptional proficiency in PowerPoint, Canva, and Vyond Strong understanding of instructional design models such as ADDIE and SAM, and adult learning principles Experience designing for various formats including eLearning, microlearning, ILT, VILT, and blended learning Excellent communication and collaboration skills Ability to manage multiple projects and meet tight deadlines Creative mindset with attention to detail and learner engagement Educational Qualifications and Certifications: Bachelor’s degree in education, Instructional Design, Mass Communication, Multimedia, Psychology, or a related field Master’s degree or PG Diploma in Instructional Design, Educational Technology, or related fields is preferred Certifications in Instructional Design (e.g., ATD, IDOL Academy, NIIT, KPMG) are highly desirable Proficiency in eLearning development tools (e.g., Articulate, Vyond, Adobe Suite) with portfolio/certification is an added advantage Preferred Attributes: Experience with tools such as Articulate Storyline, Rise, Adobe Illustrator, or Photoshop Exposure to agile learning development and rapid prototyping Familiarity with LMS platforms and SCORM or xAPI standards Passionate about visual design, storytelling, and continuous improvement Why Join Us: Work on high-impact learning projects that make a real difference Collaborate with a passionate and innovative team Compensation: The compensation structure will be as per industry standard

About Gap Inc. Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years. But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. About The Role The Senior/Merchandiser, Regional Operations will be responsible for execution of vendor development strategy, production activities at the vendor and facility level. S/he would be responsible of tracking the processes and timely delivery to meet the RDC & the quality expectations. S/he would additionally work to ensure that all commercial decisions and standards are met. What You'll Do Train vendors on conducting capacity planning using SAM. Perform capacity monitoring on a regular basis. Support and drive lean initiatives (e.g. workflow, line layout, combining operations)/deployment plan with our strategic vendors Support establishing efficiency baseline/man-machine ratios and guide vendors to achieve their longer term strategic targets Continuously improve and create internal and external processes and procedures Work with Technical, QA and Mill management team to ensure all commercial decision and standards are met Partner with Mill management, QA and technical teams to resolve fabric or quality issues Manage bulk production tracking processes to meet timelines Be sensitive and alert proactively on high risk potential order problem to ensure production on track through regular production meeting and cc mail. Provide recommendation on claim settlement options Resolve issues within a timely manner while working to continuously improve and create internal and external processes and procedures Review and evaluate vendor performance Who You Are Production Management - Proficient knowledge of manufacturing processes and innovative production management systems to influence vendor production efficiency Problem Solver/Effective communication - Can proactively solve problems and effectively manage multiple challenges. Collaboration- Proven ability influencing and making decisions cross-functionally in a matrix environment where speed and cultural sensitivity is crucial. Personal Leadership- demonstrated executive presence, presentation, influencing, and collaboration across various stakeholders Business Performance Improvement – proven track record of improvement based on fact-based analysis or benchmarking Benefits at Gap Inc. One of the most competitive paid time off plans in the industry Comprehensive health coverage for employees, same-sex partners and their families Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program Comprehensive benefits to support the journey of parenthood Retirement planning assistance See more of the benefits we offer. Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

T24 APPLICATION SPECIALIST AND DEVELOPER Offshore india T24 TEMENOS: Specification, design and implementation of bank requirements on Temenos T24 platform Finance – GL mapping and reconciliations Data Mapping and reconciliation into SIS T24 Administration T24 Customization T24 Maintenance All SARB regulatory requirements BOPCUS, SAMOS, SAM, GOAML/FIC reporting requirements from T24 Oversee and implement all T24 Incidents, Request and Change Requests Integrating into and out of T24 via API’s Job Requirements Academic Knowledge: Degree or technical diploma in Computer Science Foreign Languages: N/A Work experience 8 years in similar role 5 years software development Skills / Specialized Know How: T24 Temenos Core Banking systems jBASE/JBC programming Information Security (ISO 2007, PCI DSS) ITIL, ISO 20000 jBASE/JBC programming Information Security (ISO 2007, PCI DSS) ITIL, ISO 20000 Please share your resume sonia.sharma@infystrat.com

Noida,Uttar Pradesh,India Job ID 769357 Our Exciting Opportunity The position of the Software Asset Manager is to ensure that Ericsson Internal use customers maximize the value of the SW investments and at the same time is license compliant. The Software Asset Manager keeps track of SW licenses and SW installations and works together with Product Owners, Sourcing, outsourcing suppliers and the SW suppliers. You Will: The Software Asset Manager is responsible, for assigned SW suppliers, licenses and associated costs and should: Define a comprehensive license management strategy for each assigned software supplier, including proactive action plans Drive regular connects with SW supplier and build and maintain good relationships Keep track of all SW license investments, maintain license records, current utilization and identify licensing surplus or shortfalls Implement internal SW pricing models. Safeguard SW maintenance and support renewals Ensure all the costs that are purchased through Asset Management are properly reported and recovered from the respective product team Identify savings opportunities for renewals, software licensing, and services. Follow through with product team, sourcing & end users to obtain identified savings Processes Secure SAM involvement in relevant Internal processes Participate in Ericsson relevant steering groups and other internal meetings important to the governance of SW licenses Monitor the SW business environment and best license practices Internal communication to make SAM functions visible for stakeholders and end users Define the interfaces to other internal functions/units and drive efficiency by cross unit collaboration (Sourcing, Prdouct Owner’s etc.) Offer licensing expertise and cost calculations for internal stakeholders Support commercial and legal teams to provide consequence analysis relating to licensing Inform/escalate major license incompliance and/or violations to line management and/or relevant governance body Initiate improvements and corrective actions when deficiencies are identified, including necessary monitoring and escalation until issues or gaps are resolved Ensure to report all the cost that needs to be recovered from the business through proper channels Identify license cost reduction activities together with product owners and Sourcing Ensure accurate reporting for cost allocation on a periodical basis Identify contact persons for all outsourcing suppliers, to manage information received from the SAM team Provide guidance and knowledge to our outsourcing suppliers regarding Ericsson’s license compliance requirements Actively communicate with software supplier's account manager to address license pricing model, usage and support issues, in collaboration with Sourcing Organizational Interfaces The Software Asset Manager should establish relationships to: Product Owners - to understand actual SW use and plans for the applications Sourcing - to get knowledge of existing license agreements and to support Sourcing in negotiations with demands, product selection and volumes etc Finance – for the budget process, follow-up of actual costs, internal cost allocation and reporting SW suppliers – for regular SW supplier governance and operational meetings and to build and maintain good relationships Qualifications & Experience: Experience working with multi-national global decentralized organizations Familiarity with IT cost saving initiatives and reporting Proficiency with software license management and related procurement practices Experience working with software suppliers Working knowledge of software asset optimization planning and scenario planning for buy, transfer and termination strategies for software asset use Certifications on CSAM & ASAM preferable (not mandatory) Knowledge: The Software Asset Manager should have knowledge of: General SW licensing definitions, rules and conditions, including maintenance and support, general software license agreements Standards like ITIL, ISO, CoBIT preferable Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

Additional Information Job Number 25107385 Job Category Information Technology Location Jaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff. CANDIDATE PROFILE Education and Experience 2 year degree from an accredited university in Computer Science or a related major; 5 years’ experience in a related professional area. OR Bachelor’s degree in Computer Science or a related major; 3 years’ experience in a related professional area. Preferred System-related professional certifications desired. CORE WORK ACTIVITIES Supporting Client Technology Needs Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Assists in the the acquisition and maintenance of property based systems. Assists in analyzing information, identifying current and potential problems and proposing solutions. Maintains, inspects and repairs equipment. Assists in monitoring computer and network operations at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. Assists in managing IR activities to ensure the property infrastructure and applications systems are functional at all times. Administers and maintains mail and email. Maintains inventories and manages IT hardware/software. Provides Internet support and maintenance (if applicable) Provides cable management support. Assists in the introduction of new applications, providing user tips, alerting users of system problems and informing staff of progress or status. Consults on specific application issues or hardware/software problems. Managing Projects and Policies Monitors processes and evaluates information according to SOP and LSOP requirements. Monitors compliance with IR policies and standards protecting company hardware, software and other resources at the property. Maintaining Information Systems and Technology Goals Assists in the assessment of needs and monitoring compliance with brand specific standards. Aids in the reporting of problems and takes steps to track and solve problems, with the system user being informed of situation at all times. Assists in asset management. Aids in on-site monitoring of projects. Demonstrating and Applying IR Knowledge Keeps up-to-date technically and applies new knowledge to work issues. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides technical expertise and support. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Assists in vendor management for property IT requirements, functioning as escalation point for problem resolution. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Key Responsibilities Candidates should have 5+years of Experience in social media marketing 2–4 years of experience in social media marketing, preferably in a B2B or SaaS environment. Experience with social media scheduling and analytics tools (e.g., Buffer, Sprout Social, Later, etc.). Comfortable working in a fast-paced, remote-first startup environment. Passion for SaaS, tech, and digital communities. Develop and execute a comprehensive social media strategy across platforms (LinkedIn, X/Twitter, Instagram, YouTube, etc.) to drive brand awareness, engagement, and measurable conversions (Inbound leads). Create, curate, and manage original and engaging content (posts, reels, stories, videos, infographics). About Company: At Jeeva.ai, we're on a mission to revolutionize the future of work by building AI employees that automate all manual tasks starting with AI Sales Reps. Our vision is simple: "Anything that doesn't require deep human connection can be automated & done better, faster & cheaper with AI." We've created a fully automated SDR using AI that generates 3x more pipelines than traditional sales teams at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $1M ARR in just 3 months after launch, we're not just growing - we're thriving and making a significant impact in the world of artificial intelligence.

Position Overview We are seeking an experienced and strategic ServiceNow Architect to lead the design and governance of our ServiceNow platform, with a primary focus on IT Service Management (ITSM) and Hardware/Software Asset Management (HAM/SAM). The ideal candidate will have a strong background in financial services, with deep knowledge of regulatory, compliance, and operational requirements unique to the industry. As a ServiceNow Architect, you will be responsible for translating business objectives into scalable, compliant, and efficient ServiceNow solutions across the ITSM and Asset Management domains, driving platform strategy, design standards, and delivery excellence. Key Responsibilities Own the architecture and solution design for ServiceNow ITSM, HAM, and SAM modules, ensuring alignment with business goals and financial industry standards. Define and enforce platform governance, architecture principles, and integration patterns. Provide architectural oversight for all ServiceNow development, ensuring scalable and maintainable design. Partner with cross-functional teams to identify opportunities for automation, optimization, and improved service delivery. Lead the platform roadmap and upgrade planning, ensuring minimal business impact and high platform stability. Collaborate with security and compliance teams to ensure alignment with data protection, audit, and regulatory requirements (e.g., SOX, PCI, GDPR). Evaluate and design integrations with third-party systems, CMDB sources, discovery tools, and financial asset tracking systems. Act as the subject matter expert (SME) for ServiceNow architecture, mentoring development teams and reviewing code/configuration. Monitor new releases from ServiceNow and recommend relevant new features or modules to stakeholders. Lead architectural reviews, POCs, and performance assessments to ensure high availability and optimized system design. Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or related field. 8+ years of ServiceNow experience, including 3+ years in a ServiceNow architect or lead developer role. Deep expertise in ITSM, HAM, and SAM module design, configuration, and deployment. Strong industry experience in financial services, with understanding of operational risk, compliance, and governance. Hands-on experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, IntegrationHub, and REST/SOAP APIs. Extensive knowledge of CMDB design, discovery processes, and asset lifecycle governance. Experience with enterprise architecture frameworks (e.g., TOGAF, ITIL v4). Strong interpersonal and stakeholder management skills, including executive-level communication. Solid understanding of Agile, DevOps, CI/CD pipelines, and platform performance optimization. Preferred Certifications: ServiceNow Certified System Administrator (CSA) – Required ServiceNow Certified Implementation Specialist in ITSM and HAM/SAM – Highly Preferred Certified Application Developer (CAD) TOGAF, ITIL v4, or similar enterprise architecture/IT service management certifications.

Job Description Undertake assessment of existing bridges and preparing assessment reports having assessment/design experience in Steel Composite, Pretension / Posttension structures Carry out feasibility studies for strengthening and repair. Prepare new bridge design and strengthening design to UK standards ensuring compliance with appropriate design and health and safety standards and WSP WoW procedures Carry out design and assessment checks (Cat II or Cat III) under the guidance of a Senior or Principal Engineer Prepare or assist others in compiling drawings, specifications, reports and correspondence within given deadlines including checking compliance with the project brief Follow QA, document control, archiving & CDM guidelines on all work Ensure the correct implementation of document control and QA processes are followed for issue and filing / archiving of all work carried out Produce work to specified WSP design standards, suggest revisions to standards as appropriate ensure all relevant standards and guides are used in accordance with UK Design standards and WSP QA processes (WoW) Ensure compliance with AIP or other project requirements Use WSP calculation templates and ensure calculation sheets comply with WSP standards Use WSP Technical library and Information systems to assist design work Ensure only latest version (unless specifically required by AIP) of British and European Standards are used Continually strive to develop and increase skills in MIDAS, LUSAS, Super stress, SAM, ARCHIE and other computer aided design software

Job Description Assessment of existing bridges. design of steel composite, prestressed bridges, British and European standards Responsibilities Carry out feasibility studies for strengthening and repair. Prepare new bridge design and strengthening design to UK standards ensuring compliance with appropriate design and health and safety standards and WSP WoW procedures Carry out design and assessment checks (Cat II or Cat III) under the guidance of a Senior or Principal Engineer Prepare or assist others in compiling drawings, specifications, reports and correspondence within given deadlines including checking compliance with the project brief Follow QA, document control, archiving & CDM guidelines on all work Ensure the correct implementation of document control and QA processes are followed for issue and filing / archiving of all work carried out Produce work to specified WSP design standards, suggest revisions to standards as appropriateensure all relevant standards and guides are used in accordance with UK Design standards and WSP QA processes (WoW) Ensure compliance with AIP or other project requirements Use WSP calculation templates and ensure calculation sheets comply with WSP standards Use WSP Technical library and Information systems to assist design work Ensure only latest version (unless specifically required by AIP) of British and European Qualifications Continually strive to develop and increase skills in MIDAS, LUSAS, Superstress, SAM, ARCHIE

Greetings from TATA Consultancy Services!!! Job Title: Solarwinds Administrator Experience Range : 3-7 YEARS Job location: Pune Job Description: Must Have: Proficient in customization and configuration of Enterprise monitoring technologies, architecture and BAU operations Proficient working L2,L3 knowledge work On NPM, SAM, SRM, NTA,NCM, VMAN, IPAM modules of SolarWinds . Experience and working administration knowledge of SAM Module. Understanding on Infra level monitoring configuration, and basic and customized Application monitoring. Troubleshooting on SolarWinds related issues, timely connect with vendor for additional technical assistance. Alert and report creation. Proactive on issue resolution Hands on Knowledge on SQL Queries

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you can expect from us: At ServiceNow, we make work better for everyone – including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our customers. We stay hungry and humble and focus on creating belonging. Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change. With our vision and dedication for a better future already underway. Join us on this journey! Benefits In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well. From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs – we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our offerings or click here for a full list: Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most. Flexible working culture to support the balance you need in both work and life. Parental leave programs. Childcare and caregiving benefits. A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program. A global, cross-functional mentoring program. We also have team building activities, various employee belonging groups, volunteering, and community outreach programs. What You Get To Do In This Role ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work. The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively. Comfortable presenting to all levels of management, including C-Level stakeholders. Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers. Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs. Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects. Facilitate summary status reports, including monthly performance reviews and quarterly service reviews. Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements. Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely. Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change. Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution. Act as an escalation point for customer impacting business critical issues. Qualifications To be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10-12 yrs of experience with 2+ years of customer-facing experience Flexible and ready to work in India early morning or late evening shifts to present on handover calls with the incoming and outgoing regions. Ready to work on weekends. Prior ServiceNow implementation knowledge and ServiceNow certifications would be an added advantage. Excellent written and oral communication skills Experience dealing with technical support teams Fundamental understanding of ITSM in enterprise environments and global deployments Comfortable interacting with all levels of management Working knowledge of ITIL incident, problem and release management process and procedures Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model Broad technical understanding in a cloud software environment Growth & collaborative mindset Nice To Have ServiceNow platform knowledge or experience Project Management capabilities and principles Service delivery account management experience Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Role : ServiceNow Architect Location Preference : Bangalore, Pune, Noida Job Summary: We are seeking a highly skilled and experienced ServiceNow Architect with deep expertise in IT Service Management (ITSM) to lead the design, architecture, and implementation of ServiceNow solutions. The ideal candidate will serve as the technical authority on the ServiceNow platform and drive best practices for process automation and enterprise service management. Key Responsibilities: Lead the design and architecture of scalable and maintainable ServiceNow solutions, primarily focused on ITSM. Translate business requirements into technical solutions and architecture documentation. Define standards, best practices, and governance for platform usage and development. Collaborate with stakeholders to gather requirements and align ServiceNow capabilities to business needs. Oversee development efforts, integrations, and configurations related to the ServiceNow platform. Guide and mentor ServiceNow developers and administrators. Own platform upgrades, patching strategy, and technical roadmaps. Evaluate new ServiceNow features and applications (e.g., ITOM, CSM, HAM/SAM) for fit and adoption. Ensure data integrity, security standards, and performance optimization. Required Qualifications: Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred). 7+ years of IT experience, with 3+ years in ServiceNow architecture/design. Strong hands-on experience with ServiceNow ITSM modules : Incident, Problem, Change, Request, CMDB, Knowledge, SLAs, etc Experience in ServiceNow scripting (JavaScript, Glide API, Business Rules, Script Includes). In-depth understanding of integration frameworks (REST/SOAP, MID Servers, LDAP, SSO, etc.). Proven experience in designing complex workflows, service catalogs, and orchestration. ServiceNow Certified System Administrator and Certified Implementation Specialist – ITSM. Excellent communication, documentation, and stakeholder management skills. Preferred Qualifications: Experience with additional ServiceNow modules (e.g., ITOM, SecOps, HRSD). Knowledge of ITIL practices and ITSM frameworks (ITIL v3 or v4 certification preferred). Experience working in Agile/Scrum environments. Exposure to ServiceNow App Engine or low-code/no-code development practices.

Job Description Job Summary: We are seeking a dynamic and experienced professional to manage end-to-end learning and development projects. The ideal candidate will combine strong project management skills with instructional design expertise, creative media production abilities, and a deep understanding of adult learning principles. This role involves hands-on work with eLearning tools and requires collaborating across cross-functional teams to deliver impactful instructor-led and self-paced learning solutions in a fast-paced environment. Roles & Responsibilities Manage end-to-end learning and development projects from initiation through delivery, including defining project scope, timelines, deliverables, and resource requirements. Establish project governance frameworks to ensure quality, compliance, and risk mitigation. Engage and collaborate with stakeholders to align learning solutions with business objectives. Design and develop engaging learning experiences using methodologies such as ADDIE, SAM, or Agile, applying adult learning principles and instructional best practices to all deliverables. Conduct needs analysis and learner profiling to inform the content strategy for instructor-led and self-paced training programs. Create storyboards, scripts, design documents, Facilitator Guides, Participant Guides, Workbooks, Job Aids, Quick Reference Guides (QRGs), and assessments. Develop interactive and responsive eLearning modules and self-directed learning using tools like Articulate Storyline, Rise, and Adobe Captivate. Integrate multimedia elements—including audio, video, animations, simulations, and assessments—into learning solutions, ensuring SCORM/xAPI compliance and LMS compatibility. Perform quality assurance and usability testing to maintain high standards in learning products. Design visually compelling graphics, infographics, and animations to enhance learner engagement. Produce and edit instructional videos, voiceovers, and motion graphics in collaboration with creative teams and subject matter experts. Mentor and guide junior instructional designers and developers, and facilitate workshops and training sessions for internal teams and clients. Foster a culture of innovation, continuous improvement, and learner-centric design within the team. Skills & Attributes Bachelor’s or Master’s degree in Instructional Design, Educational Technology, Multimedia Design, or a related field. Proficiency in Articulate Storyline, Rise, Adobe Captivate, Adobe Creative Suite, Camtasia, and Vyond. Strong understanding of SCORM, xAPI, and LMS platforms. Solid communication, stakeholder management, and problem-solving skills. Familiarity with the healthcare industry—its systems, processes, and technologies (preferred). Skills Required RoleManager/Sr. Manager -Instructional Designers Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills ARTICULATE STORYLINE LMS MULTIMEDIA PROJECT MANAGEMENT SCROM Other Information Job CodeGO/JC/516/2025 Recruiter NamePriya Srinivasan

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description In this customer-facing sales role, you will liaise and build relationships with our customers executive management teams to meet or exceed allocated sales target across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by using Rockwell Automation's important areas of innovation and difference, our Smart Manufacturing – Industry 4.0 – technologies such as Augmented Reality, the best IIoT platforms, Advanced Analytics, MES solutions and our Connected Enterprise integrated architecture. As a Strategic Account Manager (SAM), you will act as the primary point of contact for few of our high-value Automotive clients, Experience digging into prospects' pain points and validating the issues they're facing with key decision-makers, identifying new business opportunities within those accounts, and strategically managing their portfolio to achieve long-term growth and customer satisfaction, often by developing tailored account plans to maximize their potential while aligning with our client's goals; important responsibilities include relationship building, strategic planning, opportunity identification, collaboration, and ensuring client retention and satisfaction. You will report to National Sales Leader - End User. You will be based out of our Pune-Balewadi office. Key responsibilities: Develop strong relationships with important partners at assigned client accounts, including C-level executives. Establish trust and become a trusted advisor to clients, understanding their business needs and challenges. Proactively engage with clients to proactively address concerns. Strategic Planning: Create detailed account plans outlining strategies, and tactics to achieve desired outcomes within each client account. Analyze client data to identify potential growth areas and opportunities for expansion. Develop customised solutions that align with client business goals and address their unique requirements. Sales and Revenue Generation: Identify new business opportunities within identified accounts, including cross-selling and upselling products or services. Lead sales cycles, negotiate contracts, and close deals with key decision-makers. Manage account revenue and ensure achievement of sales targets. Account Management: Monitor client satisfaction levels and address any issues promptly. Manage account renewals and contract negotiations Regularly review account performance against important metrics and adjust strategies as needed Collaboration Work closely with internal teams (Sales, BU's, Marketing, and extended ecosystem distributors and RCSI's) to ensure seamless delivery of solutions and services to clients. Coordinate other departments to support client needs and address complex issues. Communication and Reporting: Provide regular updates to team members on account progress and important client insights. Prepare presentations and reports to demonstrate account value and Return on investment to clients. Required Skills for a Strategic Account Manager: Degree in Business, IT, Engineering or a related discipline. Understanding of automotive domain. Knowledge of automation systems (PLC , SCADA, Dives…etc.) including Robotic Process Automation (RPA), and AI-driven automation. Minimum of 15 or more years of experience with business value selling. Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Strategic thinking and planning capabilities Negotiation and influencing skills Ability to build strong relationships with important decision-makers Experience in exceeding sales targets and achieving account growth Software experience - Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics etc. What We Offer: Our benefits package includes … Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-PP1 Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.