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4.0 - 8.0 years
10 - 18 Lacs
Pune
Hybrid
So, what’s the role all about? Product L3 Support Engineer for one of the line of business of Actimize (Financial Security domain). It is a pivotal role in ensuring the seamless operation, maintenance, and optimization of Actimize solutions, which are widely used for financial crime detection, risk management, and compliance. This role bridges technical expertise and customer support, focusing on resolving complex issues, enhancing system performance, and providing advanced-level assistance to L1 and L2 support teams. How will you make an impact? As an Actimize L3 Support Engineer , your contributions will directly influence the performance, reliability, and customer satisfaction of Actimize solutions - Ensuring Business Continuity By resolving complex and critical issues efficiently, you minimize downtime for Actimize solutions, ensuring uninterrupted services for financial institutions. Your proactive system monitoring and performance tuning prevent disruptions, enabling clients to focus on combating financial crimes. Enhancing Customer Trust Your role as the technical expert builds trust with clients by demonstrating a commitment to excellence and reliability. Prompt, transparent communication during incident resolution strengthens customer relationships and fosters loyalty. Driving Operational Excellence Your expertise improves the efficiency and accuracy of L1 and L2 teams by providing them with guidance, training, and advanced troubleshooting support. By streamlining issue escalation processes, you reduce resolution times, improving overall service delivery. Supporting Financial Crime Prevention Actimize products are critical for detecting fraud, managing compliance, and mitigating financial risks. Your role ensures these solutions perform optimally, directly contributing to safer financial ecosystems. By addressing product defects and ensuring seamless functionality, you enable institutions to meet regulatory standards and prevent financial crimes. Innovating and Improving Solutions Your feedback on recurring issues and system inefficiencies helps drive product improvements, benefiting a broader client base. Collaboration with development teams ensures Actimize solutions evolve to meet the dynamic demands of financial crime detection and risk management. Elevating Team Capabilities Sharing your knowledge and expertise enhances the skills of colleagues, fostering a more competent and self-sufficient support team. Your contributions to documentation and training empower others to handle challenges more effectively. Have you got what it takes? Total experience : 4 - 8 years Strong Technical Skills Programming Language : Hands on experience in Java, J2ee L3 support , having good debugging & diagnosis skills. Knowledge of Scala is added advantage. Application Servers: Hands on experience on any of the application servers (Tomcat, JBoss, WebSphere, WebLogic) Database Proficiency : Hands-on experience with databases like Oracle or SQL Server, including writing complex queries and performance tuning. Integration Know-How : Familiarity with middleware (MQ, Kafka) and REST APIs for system integrations. Scripting Knowledge : Basic Knowledge in scripting languages such as Python, Shell, or PowerShell for troubleshooting. Actimize Expertise : Knowledge of Actimize solutions, including modules like SAM, CDD, RCM, or Fraud Detection is added advantage. Exceptional Problem-Solving Abilities Analytical Thinking : Ability to perform root cause analysis and resolve intricate issues efficiently. Attention to Detail : Recognize patterns and anomalies in system behavior to prevent recurring problems. Innovation : Think creatively to implement sustainable fixes and optimizations. Advanced Communication Skills Clear Documentation : Strong ability to create detailed technical guides, FAQs, and troubleshooting steps. Customer Interaction : Communicate complex technical concepts effectively with non-technical stakeholders. Team Collaboration : Work seamlessly with L1/L2 teams, developers, and clients to resolve issues collaboratively. Drive for Excellence Customer Focus : A relentless commitment to ensuring client satisfaction and improving the user experience. Resilience : Stay calm and resourceful under pressure during high-stakes situations. Continuous Learning : Stay updated on Actimize product updates, compliance requirements, and industry trends. Relevant Experience and Qualifications Work Experience : Prior experience in L3 support, preferably in the financial services or compliance domain. Frameworks and Standards : Familiarity with ITIL, incident management, and service delivery best practices. Certifications : Certifications in AWS , Actimize, database management, or ITIL are advantageous. What’s in it for you? Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7652 Reporting into: Manager Role Type: Individual Contributor
Posted 1 month ago
3.0 years
0 Lacs
India
Remote
About Flynaut LLC Flynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. With expertise in healthcare, finance, education, retail, and more, we craft tailored solutions that exceed expectations. We prioritize innovation and quality, building lasting relationships based on trust and transparency, and have successfully delivered hundreds of projects that drive tangible business outcomes. Remote Position - Contract/Freelancer Job Summary Seeking a skilled Team Lead to manage the end-to-end development of e-learning modules using Articulate Storyline/Rise . You'll lead a team of instructional designers, visual designers, and QA specialists to deliver high-quality, SCORM-compliant content on time and within scope. Responsibilities Lead and mentor the e-learning design team. Oversee content planning, storyboard review, design, and QA. Ensure alignment with instructional goals, branding, and accessibility (WCAG). Coordinate with SMEs, project managers, and stakeholders. Manage timelines, team workload, and delivery of 150+ modules/month. Drive quality assurance and process improvements. Support LMS integration and SCORM/xAPI compliance. Requirements 3+ years in e-learning, 1+ year in a leadership role. Proficiency in Articulate Storyline, Rise, instructional design (ADDIE/SAM), and multimedia tools. Strong visual design, communication, and time management skills. Experience with LMS platforms and project tools (JIRA, Trello, Asana, Monday board). Preferred Degree in Instructional Design, EdTech, or related field. Portfolio of past e-learning work.
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
About Flynaut LLC Flynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. With expertise in healthcare, finance, education, retail, and more, we craft tailored solutions that exceed expectations. We prioritize innovation and quality, building lasting relationships based on trust and transparency, and have successfully delivered hundreds of projects that drive tangible business outcomes. Remote Position - Contract/freelancer Job Summary We are looking for a skilled and creative E-Learning Instructional Designer to develop high-quality interactive learning content using Articulate Storyline and/or Rise . The ideal candidate will have a strong background in instructional design, graphic design sensibilities, and the ability to transform training materials into engaging, learner-centric digital modules. Key Responsibilities Design, develop, and deliver e-learning modules using Articulate Storyline/Rise. Transform raw content or storyboard into visually engaging and interactive training. Collaborate with subject matter experts (SMEs), project managers, and multimedia teams. Ensure alignment with adult learning principles, accessibility (WCAG), and instructional best practices. Integrate assessments, quizzes, branching scenarios, and other interactive elements. Revise and update existing courses as needed, based on stakeholder feedback. Maintain consistency in visual design, layout, and navigation across modules. Test and troubleshoot courses across LMS platforms (e.g., SCORM-compliance). Meet project deadlines while maintaining quality and attention to details. Required Skills & Qualifications Proven experience designing e-learning using Articulate Storyline, Rise, or similar tools. Proficiency with graphic design basics (typography, layout, color) and image editing tools (e.g., Canva, Photoshop). Strong understanding of instructional design models (ADDIE, SAM, Bloom's Taxonomy). Knowledge of SCORM/AICC/xAPI standards and LMS integration. Attention to detail with excellent time and project management skills. Education & Experience Bachelor’s degree in Instructional Design, Education, Multimedia Design, or a related field (preferred). 2–5 years of hands-on experience in e-learning content creation using Articulate tools.
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
· Develop and customize ServiceNow applications, focusing on IT Asset Management, Hardware Asset Management, and Software Asset Management. · Collaborate with the architecture team to design and implement effective solutions that meet client requirements. · Optimize and maintain existing ServiceNow applications for performance and scalability. · Integrate ServiceNow SAM solutions seamlessly with other enterprise systems and platforms, ensuring efficient and effective asset management processes. · Troubleshoot complex issues within the ServiceNow SAM modules and deliver timely resolutions to maintain high service standards. · Lead code reviews and enforce best practices in ServiceNow development. · Provide technical guidance and mentorship to junior developers. · Develop integrations with other business systems and applications. · Troubleshoot and resolve complex technical issues in the ServiceNow environment.
Posted 1 month ago
9.0 - 14.0 years
20 - 35 Lacs
Bengaluru, Delhi / NCR
Work from Office
We’re looking for a ServiceNow Integration Architect with 9+ years of experience and at least 3 full implementations. Must have strong skills in JavaScript, HTML/CSS, SQL, and ServiceNow modules like ITOM, HAM, SAM.
Posted 1 month ago
8.0 - 13.0 years
20 - 35 Lacs
Bengaluru
Work from Office
Job Title: SAM System Architect Dear Candidates, Greetings from ExxonMobil! Please copy and paste the below link into your browser to apply for the position in the company website. Link to apply: https://jobs.exxonmobil.com/job-invite/80563/ Please find the JD below, What role you will play in our team We are seeking a highly skilled Software Asset Management Solution Architect for providing increasingly critical technical expertise on all SAM Processes and Platform in our scope. Their primary focus will be on providing technical guidance to both the Teams (Product & Operations Team) to ensure seamless integration and support is provided across the organization. They will also guide Teams to perform Service Now break-fix activities using global consistent methodologies and tools. In addition, they will act as an expert in SAM area to provide high-quality advice to internal stakeholders and SAM engineers in improving the existing process and making it more robust. With the SAAS Application getting added to SAM scope, architect will help adapting the SAM program to address the new and varied challenges presented by cloud architecture Also ensuring the SAM programs must be able to measure software completely and accurately in the new architecture with all its complexities and nuances. Job location is based out of Bangalore, Karnataka. What you will do Their expertise will be crucial in ensuring compliance with software licensing agreements and optimizing our software licensing strategies. Identify and resolve discrepancies in software asset records. Govern and Manage software asset management processes, including analytics of contracts, usage, and deployment data. Collaborate with stakeholders to gather requirements and design solutions for SAM processes. Create and maintain documentation for SAM processes, customizations, and configurations. Generate regular reports on software usage, license compliance, and cost savings. About You Skills and Qualifications Individuals need to possess a strong background in information technology, combined with expertise in software asset management principles and practices. A bachelors degree in a relevant field such as information technology, computer science, or business administration is often a minimum requirement. Additionally, certifications such as Certified IT Asset Manager (CITAM) or Certified Software Asset Manager (CSAM) can demonstrate a candidate’s knowledge and commitment to the field. Minimum of 8 years of hands-on experience in SAM Technical experience pen to a full-time office-based job Solid technical knowledge and understanding of various IT assets, software licensing models, and industry best practices are essential. Strong analytical and problem-solving skills, as well as attention to detail, are necessary for accurately managing and reconciling complex asset inventories. Effective communication and interpersonal skills are also crucial, as IT Asset Managers often collaborate with cross-functional teams Preferred Qualifications/ Experience Have SAM experience with latest technology in the market – like SAAS Management and optimization, AI driven tools to manage SAM. Thanks & Regards, Anita Bhati.
Posted 1 month ago
7.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Property and Asset Management What This Job Involves You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Co-ordination with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupant’s satisfaction. To coordinate events, address issues of Occupants well in time and ensure Occupants retention. To coordinate and associate closely with leasing to enhance Occupancy Direct the budgeting process for all Operational and Capital expenditure & renovations. Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan. Recruitment and Performance Appraisal/ Management of the staff in the department. Develop & Implement the annual plan using customers and management inputs framework, linking the department’s objectives to the unit’s overall strategy. Monitor energy consumption and design methods for conservation and optimization of energy. Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards/efficiency/productivity levels that have been set for the unit. Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency. Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety system through regular inspection and physical check. Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses. Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments. Be responsible to head of Operation for reporting on site performances To ensure CANDOR HSE Policy is implemented and understood by all employees. To ensure OHS objective and plan are implemented and communicated to all level of employees. To ensure safety management system (CANDOR Safety standard, SOPs, EGs, OH&S procedures) is implemented and communicated to all level of employees. To identify risk and control measures are implemented and communicated to concerned employees. To ensure ECF, HPM, Sunrise, SAM meetings are conducted and 100 % participation by all members are ensured. To ensure all incidents are reported and investigation carried out as per procedures. To ensure BBS (SO) Trainings are conducted and SO to be filled required system. To ensure new joiners are covered under the induction program, TNI is created and all employees are trained as per the identified Training Need identification and plan. To ensure all planned and surprised internal and external audit are conducted as per schedule and ensure timely closure for management review. To Ensure Reward and recognition program are conducted and ensure participant of all level employee To ensure all OH& S performance reports are created as per the identified frequency and communicated to management review. Site details: You will be working on Brookfield which is a Candor IT SEZ located at Sector -21 Reporting: You will be reporting to Account Director. Sound like you? Here is what we’re looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Posted 1 month ago
0 years
0 Lacs
Hyderābād
On-site
5 days ago Hyderabad, India | Full Time | Intern Skills Required Non-Negotiable Skills: User License Management License Allocation & Compliance Understanding of Licensing Models Vendor-Specific Licensing Asset Inventory Management Lifecycle Management Familiarity with SAM Tools Ownership Seeker Mindset Passionate Towards Work Extremely Ambitious Unbeatable Work Ethics Ability to comprehend Negotiable Skills: ITSM Knowledge Database Basics Job Description Department: Admin and Operations Are you ready to dive into the dynamic world of IT asset management? As a Software Asset Management Intern at Techolution, you'll be at the forefront of optimizing our digital ecosystem. Immerse yourself in the intricate dance of software lifecycles, from tracking installations to ensuring license compliance. This role offers a unique opportunity to gain hands-on experience with cutting-edge enterprise tools, while developing critical skills in IT operations and compliance. Join us in shaping the future of software asset management and unlock your potential in this rapidly evolving field. Develop and maintain comprehensive user license management systems, ensuring optimal allocation and compliance across the organization Conduct regular audits of software assets, leveraging asset inventory management techniques to identify potential cost savings and compliance risks Implement and oversee lifecycle management processes for software assets, from procurement to retirement, maximizing value and minimizing waste Analyze and interpret complex licensing models from various vendors, providing clear guidance to stakeholders on usage rights and restrictions Collaborate with IT teams to integrate SAM tools into existing infrastructure, streamlining asset tracking and reporting processes Proactively identify opportunities for license optimization, demonstrating a seeker mindset in uncovering efficiency gains Take ownership of license reconciliation processes, ensuring accuracy and timeliness in reporting Cultivate strong relationships with software vendors, leveraging vendor-specific licensing knowledge to negotiate favorable terms Demonstrate unbeatable work ethics by maintaining meticulous records and documentation of all software assets and licenses Apply your ability to comprehend complex licensing agreements, translating technical jargon into actionable insights for non-technical stakeholders About Techolution At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. What We Do At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. Our Unique Value Proposition White Glove Service: From Ideation Innovation Integration, we lead the way to deliver meaningful outcomes, enabling your team to operate AI solutions independently. Human-AI Partnership: Our Govern Guide Control (GGC) framework ensures responsible AI governance, aligning solutions with your organizational requirements and brand identity. Customized AI Solutions: We tailor AI to your enterprise needs, delivering from concept to implementation with our turnkey approach at a guaranteed price. Awards and Recognition 2024 Forbes publishes the best-selling book by our CEO, "Failing Fast?: The 10 Secrets to Succeed Faster." 2023 AI Solutions Provider of the Year - AI Summit 2022 Best in Business Award - Inc. Magazine Perks & Benefits Comprehensive perks and benefits supporting your growth, well-being, and work-life balance at Techolution. Medical insurance Employee recognition program Success ownership program Free meals and snacks
Posted 1 month ago
8.0 years
0 Lacs
Delhi
Remote
Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM: The ideal candidate will be a self-starter person with experience implementing and administering all aspects of ServiceNow in an enterprise-class environment. The candidate may also have similar experience with related technology services and can deliver excellent results with minimal supervision. The candidate will demonstrate excellent interpersonal and communication skills, have a strong attention to detail, and possess maturity, professionalism, and Judgment Work You can manage distant teams and enjoy working with others of diverse backgrounds. WHAT YOU’LL DO: The candidate will work closely with customers, internal and external, as well as other team members to understand business requirements that drive the analysis and design of quality technical solutions that are aligned with business and IT strategies. Gathering and documenting user and process requirements, functional requirements, and developing technical requirements. ServiceNow Development : - This includes technical consulting and software development services on the ServiceNow platform. These services would encompass changes, enhancements and new functionality in currently deployed instances. ServiceNow Strategy : -The person will provide analysis and coordination for upcoming ServiceNow releases. This will highlight new and revised functionality that is relevant to SITA’s stated business objectives. The candidate will also be available to consult with SITA on the optimization of existing ServiceNow and ESB applications, providing recommendations where appropriate. He/she must leverage, and update test scripts created by the main project and where necessary, create new test scripts, run them against the new / updated functionalities and provide results prior to the maintenance release. ServiceNow Maintenance: - This includes activities related to the routine maintenance of the ServiceNow platform. The ServiceNow-related activities would include incident response, incident resolution, defect management, performance optimization, upgrades, patches, user administration, group administration, role administration, domain administration, security response and optimization as well as the administration of all active ServiceNow features and functions. Responsible: - For coding, testing, implementing, maintaining, and supporting changes in the application and Workflows. Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow. Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests. Identify system deficiencies and recommend solutions. Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations twice a year. Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools. Ensure tool configuration consistency across Development, QA, and Production environments. Participate in ongoing production support and end user support. Provide Demo sessions and Train the Trainer sessions for users Qualifications ABOUT YOUR SKILLS: Experience and Certifications: 8+ years of experience with ServiceNow required. 10+ years of experience with IT Industry ITIL Foundations certification is preferred. ServiceNow Certified System Administrator required. ServiceNow Certified Application Developer preferred. ServiceNow CIS preferred. ServiceNow Micro Certifications preferred. Experienced in implementation of ITSM solution using industry best practices. Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. Good experience on support activities Required Skills: Agile methodology. Azure Dev Ops experience. Hands-on experience in configuration and customization of ServiceNow instances Experience with ServiceNow implementations Experience in supporting and troubleshooting ServiceNow Workflows, involving multiple external systems and tools. Hands-on experience in creation, configuration, and customization of Workflows using Flow Designer and Classic Workflow. Experience on the Development of Custom Applications on the ServiceNow platform based on customer requirements. Hands-on with the design and modification of ServiceNow forms, workflows, scripts, transform maps, web services, inbound email actions, SLAs, and other ServiceNow administrative tasks. Experience in multiple ServiceNow implementations. Experience of ServiceNow scripting (Business Rules, UI Pages, UI Macros, etc.) Create and manage scripts and workflow Experience on Service Portal development and troubleshooting. Experience defining/creatin Service Catalog Items, along with workflows. Good knowledge of ServiceNow best practices and latest ServiceNow features. Team player and self-starter. NICE-TO-HAVE: Experience working in a complex ServiceNow environment with LDAP/ SSO/ domain separation. Experience with ServiceNow Workflows technologies (Flow Designer, Classic Workflow) Experience of custom applications development in ServiceNow. Monitor health, usage, and compliance of ServiceNow system. Experience with HTML coding and Jelly script. Experience with ServiceNow Agile and Test Management applications. Knowledge of web technologies and cloud computing principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation. Strong verbal communication, Strong presentation and writing skills. Experience producing technical and end user documentation. Experience with CSM, ITOM, Telecom Order Management Ordering (sales & order management and network inventorying management), Integration Hub, SAM, FSM WHAT WE OFFER We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team’s needs) Flex Day: Make your workday suit your life and plans. Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process
Posted 1 month ago
6.0 years
6 - 9 Lacs
Noida
On-site
Req ID: 332635 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Project Program Mgmt. Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsibilities: Software asset management activities include creating, updating, tracking, monitoring, and maintaining software licenses in asset management database, as well as monitoring application usage, and reporting compliance of software usage Through licenses management, highlight opportunities to target unused or restricted SW for reclamation Identify Hard and Soft cost savings for the customer Analyze client contracts, In-depth Knowledge of major publishers (Microsoft, IBM, Adobe, Oracle etc) in order to establish areas of risk and Software License Compliance Position for the clients. Participate in software compliance audits and remediation efforts Having Experience in License optimization & re-harvesting. Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines Assess data accuracy and reasonableness and follow-up directly clients appropriately to achieve necessary understanding and to resolve the Licensing anomalies Ensure quality and timely delivery of customer requirements. Other Software Asset Management duties as assigned. Requirements: 6+ years of experience in a similar role Strong Excel and Dashboard skills Experience on industry leading SAM tools. SNOW/Flexera preferred. End to End Software License Life Cycle Experience including Knowledge and experience with complex datacenter software licenses for Vendors such as Microsoft, Oracle, IBM, Adobe, etc. Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations Detail oriented, customer oriented, result delivery oriented, analytical thinking Preferences Degree in a technical field (preferred) An Industry recognized certification such as Certified Software Asset Manager (CSAM) or equivalent Experience working in a managed services environment and with virtual teams Experience with various database and spreadsheet tools - SQL, Access, etc. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Posted 1 month ago
4.0 years
0 Lacs
Jaisalmer
Remote
Additional Information Job Number 25118353 Job Category Rooms & Guest Services Operations Location Jaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system. Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 1 month ago
0 years
0 Lacs
Jaisalmer
Remote
Additional Information Job Number 25118352 Job Category Rooms & Guest Services Operations Location Jaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 1 month ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Summary... What you'll do... Job Description Summary: Responsible for coding, unit testing, building high performance and scalable applications that meet the needs of millions of Walmart-International customers, in the areas of supply chain management & Customer experience. About Team: Our team collaborates with Walmart International, which has over 5,900 retail units operating outside of the United States under 55 banners in 26 countries including Africa, Argentina, Canada, Central America, Chile, China, India, Japan, and Mexico, to name a few. What you'll do: Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide drive value from products we build at Walmart Scale Work in high performing agile team environment - sharing innovative ideas and working collaboratively across teams. Work with talented engineers and product visionaries to contribute to the vision and design of our web and mobile products. Be a product-oriented Full Stack Developer creating and experimenting with new ideas that will engage and excite our customers Own and lead the delivery of products working along with a team of junior developers Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community. Experience performing root cause analysis on applications to answer specific business questions and identify opportunities for improvement. Utilize industry research to improve Sam’s technology environment. What you'll bring: Bachelor's Degree or Master’s Degree with 6+ years of experience in Computer Science or related field. Deep knowledge of Service Oriented Architecture and experience implementing RESTFUL Web Services. Strong in Java programming and JVM internals (concurrency, multi-threading). Solid design and coding skills in Java and/or Spring framework. Extensive hands-on experience building services using these technologies (Java, J2EE, Spring Boot, Hibernate, JAX). Strong computer science knowledge in algorithms, data structures, database concepts and SQL technologies. Experience with storage technologies such as Cosmos DB, Elastic Search, Hive, Cassandra, Hadoop and Kafka are good to have. Cloud Development experience Good to have experience in HTML5, JavaScript, CSS3, AJAX, GraphQL, React Native, React, Redux, Webpack and Node. Experience in building scalable/highly available distributed systems in production. Understanding of stream processing with knowledge on Kafka. Knowledge of Software Engineering best practices with experience on implementing CI/CD, Log aggregation/Monitoring/alerting for production system. Very good expertise in production support related activities (issue identification, resolution) About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 3years’ experience in software engineering or related area at a technology, retail, or data-driven company. Option 2: 5 years’ experience in software engineering or related area at a technology, retail, or data-driven company. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Certification in Security+, GISF, CISSP, CCSP, or GSEC, Master’s degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 1 year’s experience leading information security or cybersecurity projects Information Technology - CISCO Certification - Certification Primary Location... Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2181049
Posted 1 month ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Summary... What you'll do... Job Description Summary: Responsible for coding, unit testing, building high performance and scalable applications that meet the needs of millions of Walmart-International customers, in the areas of supply chain management & Customer experience. About Team: Our team collaborates with Walmart International, which has over 5,900 retail units operating outside of the United States under 55 banners in 26 countries including Africa, Argentina, Canada, Central America, Chile, China, India, Japan, and Mexico, to name a few. What you'll do: Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide drive value from products we build at Walmart Scale Work in high performing agile team environment - sharing innovative ideas and working collaboratively across teams. Work with talented engineers and product visionaries to contribute to the vision and design of our web and mobile products. Be a product-oriented Full Stack Developer creating and experimenting with new ideas that will engage and excite our customers Own and lead the delivery of products working along with a team of junior developers Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community. Experience performing root cause analysis on applications to answer specific business questions and identify opportunities for improvement. Utilize industry research to improve Sam’s technology environment. What you'll bring: Bachelor's Degree or Master’s Degree with 6+ years of experience in Computer Science or related field. Deep knowledge of Service Oriented Architecture and experience implementing RESTFUL Web Services. Strong in Java programming and JVM internals (concurrency, multi-threading). Solid design and coding skills in Java and/or Spring framework. Extensive hands-on experience building services using these technologies (Java, J2EE, Spring Boot, Hibernate, JAX). Strong computer science knowledge in algorithms, data structures, database concepts and SQL technologies. Experience with storage technologies such as Cosmos DB, Elastic Search, Hive, Cassandra, Hadoop and Kafka are good to have. Cloud Development experience Good to have experience in HTML5, JavaScript, CSS3, AJAX, GraphQL, React Native, React, Redux, Webpack and Node. Experience in building scalable/highly available distributed systems in production. Understanding of stream processing with knowledge on Kafka. Knowledge of Software Engineering best practices with experience on implementing CI/CD, Log aggregation/Monitoring/alerting for production system. Very good expertise in production support related activities (issue identification, resolution) About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 3years’ experience in software engineering or related area at a technology, retail, or data-driven company. Option 2: 5 years’ experience in software engineering or related area at a technology, retail, or data-driven company. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Certification in Security+, GISF, CISSP, CCSP, or GSEC, Master’s degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 1 year’s experience leading information security or cybersecurity projects Information Technology - CISCO Certification - Certification Primary Location... Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2181043
Posted 1 month ago
7.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Remote | 🕒 Full-Time 💼 Compensation: ₹7 LPA + ₹6 LPA Guaranteed Bonus ✈️ Onsite Placement Opportunity for Top Performers About Us At Allegiant Technologies , we empower organizations across the globe through cutting-edge technology solutions. With a strong focus on cloud, data, digital transformation, and federal contracts, we’re expanding our footprint—and we’re looking for a seasoned Business Development Manager to help lead that charge. About the Role We’re hiring a Business Development Manager (or Account Manager) to drive strategic growth initiatives in the U.S. federal and enterprise space. If you have experience in SAM, SBA, 8(a), GSA, MBE, WENBC , and U.S. public sector hiring, this is your opportunity to take the lead. Key Responsibilities Develop new business opportunities in government contracts and enterprise solutions Build strong relationships with key stakeholders and decision-makers Drive and execute strategic sales initiatives to expand market presence Lead proposal development, presentations, and contract negotiations Monitor compliance, regulations, and industry trends What We're Looking For Experience: 7+ years in business development, sales, or account management in tech or government contracting Expertise: Deep knowledge of SAM, SBA, 8(a), GSA, MBE, WENBC Skills: Excellent communication, negotiation, and leadership skills Background: Experience in U.S. IT recruiting (H-1B, GC, Public Trust clearance) and federal contracts Why Join Allegiant? ₹7 LPA + ₹6 LPA Guaranteed Bonus 100% Remote Flexibility Onsite Placement Opportunity for high performers
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Jaisalmer, Rajasthan
Remote
Additional Information Job Number 25119129 Job Category Rooms & Guest Services Operations Location Jaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system. Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Jaisalmer, Rajasthan
Remote
Additional Information Job Number 25119143 Job Category Engineering & Facilities Location Jaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; no experience required. CORE WORK ACTIVITIES Assisting with the Management of Engineering Operations and Budgets Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. Assists with ensuring regulatory compliance to facility regulations and safety standards. Assists with managing and controlling heat, light and power and recommends current best methods for energy conservation and economical facility operations. Assists with the development of specifications and requirements for service contracts and administers such contracts to support building needs. Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. Assists with the oversight of the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. Assists with the development of a long term plan for preventative maintenance and asset protection and overseeing execution of plan. Assists with the development of project plans in accordance with renovation or new construction needs. Coordinates with contractors for bids and construction to ensure timely completion of projects within budgetary guidelines. Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. Conducts guest room and common area inspection to ensure guest satisfaction. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and orders or purchases new equipment, supplies, and furnishings. Manages parts and equipment inventory. Maintaining Property Standards Ensures building and equipment licenses and certifications are current. Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems). Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. Establishes guidelines so employees understand expectations and parameters. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction. Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 1 month ago
0.0 years
0 Lacs
Jaisalmer, Rajasthan
Remote
Additional Information Job Number 25119172 Job Category Finance & Accounting Location Jaisalmer Marriott Resort & Spa, Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan, India, 345001 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
bengaluru, karnataka
On-site
DESCRIPTION We're looking for an enthusiastic Learning Developer to join the Safety Learning and Development (SLeD) team under Workplace Health and Safety. The ideal candidate has experience in instructional design, eLearning, and classroom training development. They are comfortable in a fast-paced, multi-tasked, high-energy environment, are creative, and an analytic problem solver with a passion for helping people learn. They are skilled at finding simple ways to convey complex ideas. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities The ideal candidate is comfortable working on multiple projects in a fast-paced, high energy environment. They are a creative and analytical problem solver with a passion for helping people learn. You have some or all of the following: Experience using e-learning software, such as Captivate or StoryLine. Collaborate with subject matter experts (SMEs) and stakeholders to understand training needs. Scope, design, and develop training that is both engaging and informative Managing content source files in shared libraries Supporting continual process improvement to ensure we are building high-quality, scalable programs for our audiences In-depth knowledge and application of instructional theories, adult learning, on the job learning, knowledge management theories, and principles in both on-line and classroom instruction. You have excellent organizational and interpersonal skills, and the ability to work independently. Additional experience and competencies that are strongly preferred include: Fluency in all Microsoft Office applications Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment. Develop exercises, tutorials, job aids, assessments, and other methods of learning including social or connected learning strategies, and multimedia based assets. Manage multiple development projects simultaneously. Demonstrated ability to create assessments based on learning objectives. A day in the life The ideal candidate will have demonstrated project management experience and manage instructional design work for several projects simultaneously, while creating and improving blended learning solutions that fit our peculiar Amazon culture. You will use your expertise in learning theory, instructional technologies, and superb human performance to build learning materials that enhance the safety knowledge of Amazonians, specific to business and operational needs. The Learning Experience Designer will be a creative and passionate stakeholder advocate, with proven analytical capabilities and learning design skills, demonstrate extreme attention to detail, and the ability to effectively prioritize and multi-task. The ideal candidate will be a self-starter with an entrepreneurial spirit, possess a high level of flexibility, commitment, and the ability to tackle ambiguous obstacles. About the team The Safety Learning and Development (SLeD) team is part of the Worldwide Ergonomics and Safety Experience (WESE) team. SLeD designs and develops safety training, that adheres to adult learning theory principles, to increase learner retention by reducing cognitive overload. The team’s focus areas include delivering onboarding, annual refresher, and developmental training. BASIC QUALIFICATIONS A minimum of a BS/BA degree + 2 years of experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required. Experience using Articulate Storyline and Articulate Rise. Experience using Camtasia, Adobe Premiere, or a similar application. Experience using Microsoft Office applications: Word, Excel, PowerPoint, Visio, etc. Strong project management and boundary-setting skills that ensure timely turnaround of deliverables PREFERRED QUALIFICATIONS Experience working in a complex, multi-national organization, and producing content in multiple languages. Experience using video editing and audio editing Experience maintaining courses within a Learning Management System. Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support. Experience in requirement gathering and ability to identify clear performance objectives and create design documents. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 month ago
6.0 - 8.0 years
11 - 15 Lacs
Hyderabad
Work from Office
The IT Software Asset Management Sr 1. is responsible for handling the day-to-day platform operations of RSMs SAMPro framework. This role involves creating integrations, quality assurance reviews and configuring SAMPro features. The position requires effective communication and collaboration with other analysts, developers and IT stakeholders of the framework. In addition to these responsibilities, the Software Asset Management Sr. will provide related support to other (hardware, cloud) Asset Management staff within ServiceNow. Creates integrations, with a focus on SaaS tools for both IT & LOB software. This includes pre-built integrations and customized APIs. Actively seeks process improvement opportunities with a focus on automation for the SAM and VM teams. Frequently partners within and outside IT for solutions and implements/drives change to accelerate SAMPro adoption firmwide. Completes quality assurance reviews of SAMPro, HAM and other ServiceNow-related stories. May act as an IT Vendor Manager for the purposes of the ServiceNow relationship. Similarly, may require working on behalf of the firm with other 3rd party vendors when working on integrations. Acts as a developer for moderate HAM or ITAM workloads, as appropriate. Other duties as assigned EDUCATION/CERTIFICATIONS (MUST NOTE REQUIRED OR PREFERRED) Bachelors Degree in Information Technology or related business concentration preferred ServiceNow CSA certification preferred; additional developer certifications will be considered, including: Certified Application Developer Certified Implementation Specialist (CIS) in SAM ITAM or similar discipline certification preferred Equivalent experience will be considered TECHNICAL/SOFT SKILLS (MUST NOTE REQUIRED OR PREFERRED) Good understanding of software licensing and compliance required Excellent Microsoft Office skills required Ability to work independently and as part of a team required High degree of professionalism required Demonstrated excellent interpersonal and communication skills required EXPERIENCE (MUST NOTE REQUIRED OR PREFERRED) 6-8 years of experience with SAMPro required. Experience with QA is preferred. IT Asset Management or IT Procurement experience is helpful. Any experience with ITAM or HAM in additional to SAM is preferred. Related experience is preferrable in a large-scale technology environment required LEADERSHIP SKILLS (MUST NOTE REQUIRED OR PREFERRED) Self-starter capability required Ability to build partnerships outside of tactical team required ServiceNow acumen required empowering you to balance lifes demands, while also maintaining your ability to serve clients.
Posted 1 month ago
2.0 years
0 Lacs
Delhi, India
On-site
Req id - 1622582 The opportunity EY is looking Associate Consultant/ Consultant in Software Asset Management team. Your Key Responsibilities Analytical/Decision making responsibilities Responsible for reporting/analysing software installations versus software licenses Responsible for reporting/analysis that assists with the management of maintenance, support, and license renewals in advance of their expiration Interprets performance metrics, performs root cause analysis, assesses consequences, identifies solutions to issues/problems, and resolves deviations Demonstrates analytical and systematic approach to problem solving Identifies opportunities for process enhancements and efficiency gains Empowered to liaise with other functions in EYT to establish quality improvement. Supervision Responsibilities Works under general supervision; may oversee certain responsibilities of Associate level personnel Uses discretion in identifying and resolving complex problems and assignments Specific instruction is usually given and work is reviewed at frequent milestones Determines when problems should be escalated to a higher level There is an expectation that this individual will also be able to work under own initiative to achieve agreed goals Should be able to discuss reported findings with SAM leadership on an as needed basis Skills And Attributes For Success Excellent knowledge of the Hardware Asset Management process Strong experience with asset management and discovery tools Experience with developing, implementing, and refining SAM processes and procedures Good knowledge of the other Service Management processes, particularly Change Management Intermediate to advanced Excel skills Excellent English language skills (verbal and written) Good presentation skills Experience working in a virtual environment Experience with Service Now CMDB To qualify for the role you must have 2 year College minimum in related technology field (Computer, Engineering, Science, etc), or, equivalent job experience. 2-3 years’ experience in a Software Asset Management role Suggested technical certification : Certified Software Asset Manager Certified IT Asset Manager Ideally you’ll also have Strong communication, facilitation, relationship-building, presentation and negotiation skills. Be highly flexible, adaptable, and creative. Comfortable interacting with senior executives (within the firm and at the client) Strong leadership skills and supervisory responsibility. What We Look For People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. What Working At EY Offers EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
Posted 1 month ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you can expect from us: At ServiceNow, we make work better for everyone – including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our customers. We stay hungry and humble and focus on creating belonging. Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change. With our vision and dedication for a better future already underway. Join us on this journey! Benefits In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well. From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs – we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our offerings or click here for a full list: Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most. Flexible working culture to support the balance you need in both work and life. Parental leave programs. Childcare and caregiving benefits. A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program. A global, cross-functional mentoring program. We also have team building activities, various employee belonging groups, volunteering, and community outreach programs. What You Get To Do In This Role ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work. The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively. Comfortable presenting to all levels of management, including C-Level stakeholders. Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers. Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs. Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects. Facilitate summary status reports, including monthly performance reviews and quarterly service reviews. Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements. Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely. Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change. Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution. Act as an escalation point for customer impacting business critical issues. Qualifications To be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10-12 yrs of experience with 2+ years of customer-facing experience Flexible and ready to work in India early morning or late evening shifts to present on handover calls with the incoming and outgoing regions. Ready to work on weekends. Prior ServiceNow implementation knowledge and ServiceNow certifications would be an added advantage. Excellent written and oral communication skills Experience dealing with technical support teams Fundamental understanding of ITSM in enterprise environments and global deployments Comfortable interacting with all levels of management Working knowledge of ITIL incident, problem and release management process and procedures Ability to effectively work with tight schedules and fast paced environment to minimize problem impact on the customer within a global model Broad technical understanding in a cloud software environment Growth & collaborative mindset Nice To Have ServiceNow platform knowledge or experience Project Management capabilities and principles Service delivery account management experience Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Posted 1 month ago
170.0 years
0 Lacs
Greater Bengaluru Area
On-site
Empowered By Innovation Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Role: IAM Quality Analyst Location: Bangalore only Experience: 4-6 years 5days work from office, EST shift. Role Summary The IAM Quality Analyst will primarily work on the Identity & Access Management Continuous Improvements initiative, to stabilize and enhance the existing SailPoint IdentityIQ (SAM) environment, ensuring it supports secure, accurate, and efficient identity lifecycle management. The effort aims to improve data quality, reduce operational risks, and lay the foundation for automation and future scalability across Sun Life’s identity infrastructure. This initiative also seeks to maximize Sun Life’s existing investments in SailPoint, CyberArk, and AWS by aligning identity governance capabilities with business and security objectives. You will work with the CI Project team (combination of Cyderes & Sun Life resources) & other technical resources eams (IAM Operations, EET team (AD), HRIT) to test and translate business/technical requirements for changes and deployments, ensuring all established security controls are executed and enforced as it applies to Identity Access Management tools and access. The responsibilities will also include promotion and enforcement of the Logical Access Security Standards in accordance to set procedures. Main Accountabilities Design & execute test cases for SIT and UAT, for functional changes Ensure that products and services meet industry standards, regulatory requirements and user expectations Liaise with different areas of the project team (Devs, BAs, BAU, Product Owners, etc.) Provide updates at daily stand ups and functional calls Record accurate test results in JIRA & capture evidence Stay on the forefront of industry knowledge and share learnings with team members Skills Strong understanding of software testing methodologies and best practices Experience in using Identity and Access Management suite or other access provisioning tools Familiarity with computing platforms, operating systems and databases, including Windows, UNIX, Azure, CyberArk, Databases (Oracle, Sybase, MS SQL), Mainframe, Lotus Notes, SAP and Active Directory user access administration protocols Knowledge on Java programming and SQL Experience with Agile and Scrum methodologies Ability to work in a team environment Proven ability to troubleshoot technical problems Ability to work in a demanding environment by prioritizing tasks and escalating/communicating issues as required Ability to seek assistance to overcome obstacles Fluency in English with excellent written and verbal communication skills Requirements 4+ years of experience in a QA role 4+ years of experience working in IT Security related projects, access controls, Identity and Access Management University Degree (Bachelors) in Computer Science, IT or a related field This role requires availability to work during Eastern Standard Time (EST).
Posted 1 month ago
7.0 - 12.0 years
11 - 21 Lacs
Noida, Pune, Bengaluru
Hybrid
Location : Pan India Exp :5+ years EMail id: PA00920780@techmahindra.com Note: Kindly share only those candidates who has good hands-on experience in ServiceNow implementation Mandate skills. Role & responsibilities 1. Experience in creating process documents, frameworks and operating models with capabilities based on findings and recommendations. 2. Experience of Service catalogue workflow designing to automate Software Asset Management lifecycle. 3. Provide license consultation to customers on various software applications. 4. Ability to implement software asset management (SAM) policies, processes, and procedures to activate SAM governance module. 5. Conduct periodic internal audits to identify and address any gaps or discrepancies in software license usage, monitor usage patterns and identify opportunities for software license re-harvesting or re-allocation. 6. Provide recommendations on software optimization and license consolidation to reduce costs and ensure license compliance. 7. Collaborate with procurement teams to negotiate favorable licensing Contracts with software publishers. 8. Experience of handling a minimum of 5 Tier -1 and Tier -2 publishers specifically IBM, VMware, SAP, Microsoft, Oracle. Redhat and Engineering & SAAS applications. 9. Knowledge or participated in any external software audits conducted by vendors/Publishers to ensure accuracy and fairness. 10. Experience in mitigating risk of production outages in case of contract obligations with vendors, lead the recommended remediation plan and actions. Skills : 1. Strong knowledge of software asset management principles and practices and SAM Tools such as Remedy, SNOW, ServiceNow SAM/HAM Pro. 2. Any SAM tool Architectural workflow understanding or Knowledge. 3. CSAM Certified is good to have. 4. Solid problem solving and consultative skillset. 5. Strong presentation, communication, multitasking and time management skillset. 6. Good communication skills displaying timely and accurate information sharing with active listening skillset. 7. Knowledge of creating Project plan for the client. 8. ITIL V3 0r 4 certified 9. Audit Readiness skillset. Preferred candidate profile : Skills Mandate: Service now Implementation with ITAM Regards, Priya Aggarwal
Posted 1 month ago
6.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 332635 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Project Program Mgmt. Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsibilities: Software asset management activities include creating, updating, tracking, monitoring, and maintaining software licenses in asset management database, as well as monitoring application usage, and reporting compliance of software usage Through licenses management, highlight opportunities to target unused or restricted SW for reclamation Identify Hard and Soft cost savings for the customer Analyze client contracts, In-depth Knowledge of major publishers (Microsoft, IBM, Adobe, Oracle etc) in order to establish areas of risk and Software License Compliance Position for the clients. Participate in software compliance audits and remediation efforts Having Experience in License optimization & re-harvesting. Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines Assess data accuracy and reasonableness and follow-up directly clients appropriately to achieve necessary understanding and to resolve the Licensing anomalies Ensure quality and timely delivery of customer requirements. Other Software Asset Management duties as assigned. Requirements: 6+ years of experience in a similar role Strong Excel and Dashboard skills Experience on industry leading SAM tools. SNOW/Flexera preferred. End to End Software License Life Cycle Experience including Knowledge and experience with complex datacenter software licenses for Vendors such as Microsoft, Oracle, IBM, Adobe, etc. Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations Detail oriented, customer oriented, result delivery oriented, analytical thinking Preferences Degree in a technical field (preferred) An Industry recognized certification such as Certified Software Asset Manager (CSAM) or equivalent Experience working in a managed services environment and with virtual teams Experience with various database and spreadsheet tools – SQL, Access, etc. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Posted 1 month ago
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