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Functional Consultant - CMDB Contactx Resource Management Pvt. Ltd.

7.0 - 12.0 years

20 - 25 Lacs

mumbai, gurugram, bengaluru

Work from Office

comtrong understanding of ServiceNow modules such as: o ITSM (Incident, Problem, Change, Request) o CRM, S2P/APO, Global GBS o ITOM / CMDB (basic to intermediate) o IRM / GRC, HRSD, CSM, WSD Experience in requirement elicitation techniques and documentation Knowledge of ServiceNow workflows, Flow Designer, and catalog processes Strong understanding of SDLC and Agile/Scrum methodologies Experience working with Jira, ServiceNow Agile, or similar tools Stakeholder & Communication Skills Excellent communication and presentation skills Ability to manage multiple stakeholders and priorities Strong analytical, problem-solving, and decision-making abilities Capability to work independently and in cr...

Posted 13 hours ago

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