3 Salesserviceexperience Cloud Jobs

As a Manager, Technical Consulting at Salesforce Global Delivery Centre (GDC), you will play a pivotal role in managing, training, and fostering the career growth of our technical consulting team. Your responsibilities include overseeing up to 15 direct reports, delivering technical work as a technical architect on Industries projects, and leading your team of Technical Consultants. As a trusted advisor to clients, you will guide them in rationalizing and deploying emerging technologies to drive increased business value. In addition to handling people leadership, career coaching, and project oversight, you will contribute to growing the Industries consulting practice by leading internal initiatives, developing methodology, and recruiting to build a strong team. You will collaborate closely with Delivery Managers, Solution Architects, and clients to architect technology solutions that meet client needs and drive optimized solutions leveraging Salesforce Industries Cloud, Service Cloud, Sales Cloud, and Experience Cloud. Your role is 50% billable, and you will be actively involved in leading the Enterprise Architecture and Governance for enterprise-level customer engagements. You will establish trust with customers" leadership, promote best practices, manage risk areas proactively, and ensure successful project outcomes with the highest customer satisfaction. To excel in this role, you should have a minimum of 12 years of experience leading Salesforce technical consulting projects, 5+ years of people management experience, and expertise in Salesforce Industries Cloud, Sales/Service/Experience Cloud, Vlocity OmniStudio, integration architecture, platform security, identity and access management, data architecture, and Apex design patterns. Proficiency in English is required, and Salesforce certifications are preferred. The ideal candidate possesses strong communication skills, analytical abilities, interpersonal skills, and a knack for problem-solving. If you are a resourceful, innovative thinker who can navigate conflict and foster healthy dialogue while optimizing business processes through technology and integration, we invite you to join our team at Salesforce GDC.,

As a Salesforce Technical Analyst, you will be responsible for leveraging your expertise in Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio to deliver innovative solutions for clients in the domains of Banking, Insurance, Wealth & Asset Management. You will need to have a strong command of Salesforce/Apex, Triggers, Lightning Flows, Lightning Web Components (LWC), as well as experience with modern web and mobile technologies such as HTML, CSS, and JavaScript. Your role will involve validating the technical feasibility of design approaches, orchestrating and owning the overall solution, and leading and mentoring development teams on projects. You will be expected to drive development processes, architect technical solutions based on project requirements and industry best practices, and have a deep understanding of various third-party integration methodologies supported by the Salesforce platform. Key Skills required for this position include expertise in Integration Architecture, Platform Security, Sharing and Visibility, and Data Architecture and Management. You should be well-versed in Salesforce financial services industry data models, lightning flows, and experience cloud. Additionally, the ideal candidate will be able to take ownership of solutions, document technical solutions comprehensively, and ensure adherence to industry best practices throughout the development process. This role is based in Chennai/Pune with a hybrid work mode, and we are looking for an immediate joiner with a notice period of up to 30 days as the first preference. If you have a passion for Salesforce technology and a desire to drive impactful solutions in the financial services industry, we encourage you to apply for this opportunity.,

As a Manager, Technical Consulting at Salesforce Global Delivery Centre (GDC), you will play a crucial role in managing, training, and nurturing the careers of our technical consulting team. Your responsibilities will include people leadership, career coaching, and overseeing projects for the team. You will also be instrumental in building our Industries practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, enabling the team, onboarding new architects, and recruiting to expand the team. In this role, which is 50% billable, you will not only lead your team but also engage with customers and partners as a technical architect to address critical business challenges using Salesforce Industries Cloud. You will have up to 15 direct reports under your supervision, and you will be responsible for delivering technical work on Industries projects while also leading your team of Technical Consultants. Your duties will involve hiring, training, and mentoring the consultants to ensure successful implementation of solutions that meet customer needs. Moreover, you will serve as a trusted advisor to clients, providing guidance on deploying emerging technologies that drive increased business value. You will lead internal critical initiatives to grow the Industries consulting practice, contribute to the community's knowledge base, and work closely with Delivery Managers, Solution Architects, and clients to architect technology solutions. Additionally, you will lead Enterprise Architecture and Governance for enterprise-level customer engagements, establish trust with customers" leadership, and ensure the success of project teams while delivering optimized solutions. To qualify for this role, you should have 10-16 years of experience leading Salesforce technical consulting projects, 5+ years of people management experience, and expertise in Salesforce Industries Cloud, Sales/Service/Experience Cloud, and Vlocity OmniStudio. You must possess strong application design, data, integration, and security architecture skills, as well as proficiency in Apex, Triggers, Lightning Flows, Lightning, LWC, and modern web and mobile technologies. Preferred qualifications include Salesforce certifications, OmniStudio Developer/Consultant certification, and exceptional communication and analytical skills. If you are a resourceful, innovative thinker with strong interpersonal skills and a passion for driving successful customer outcomes through technology solutions, we invite you to join our team as a Manager, Technical Consulting at Salesforce GDC.,