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iSummation Technologies Pvt Ltd. logo
Sales & Support (Customer Success Executive) Night Shift iSummation Technologies Pvt Ltd.

1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

Role Overview: You are a proactive and performance-driven Customer Success Executive responsible for representing our SaaS product to global customers during night shift operations. Your role involves handling sales-oriented conversations such as upselling, converting leads, and onboarding, as well as service-related tasks like resolving queries, assisting with product configuration, usage, and ensuring customer satisfaction. Key Responsibilities: - Provide prompt, clear, and professional responses to customer inquiries via email, chat, or calls during night shift hours - Troubleshoot basic technical issues and monitor customer usage to ensure successful product adoption - Identify opportuni...

Posted 3 months ago

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