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Product Support Engineer WatchGuard Technologies

2.0 - 8.0 years

0 Lacs

noida, uttar pradesh

On-site

The Product Support Engineer (Night Shift) based in Noida, India, will be responsible for providing comprehensive support to WatchGuard's customers and Partners. You will focus on solving complex networking and WatchGuard service-related issues for authorized resellers, distributors, external end users, and internal employees. Your communication with customers should be tailored to their technical expertise levels, and you will engage with them via telephone, email, and web channels. Working in a fast-paced environment, you will seamlessly transition from one interaction to the next, whether it's a web case or a live call. Your typical day will begin with reviewing emails and Teams messages ...

Posted 4 months ago

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