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Global Payments Inc. logo
Associate Senior Client Server Software Analyst Global Payments Inc.

4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: You will be responsible for providing Salesforce Support and Administration, specifically focusing on Sales & Service Cloud. Your main role will involve examining SFDC errors, debugging logs, resolving Salesforce issue tickets, and providing excellent customer service to users across the organization. Additionally, you will be required to work in a 24x5 shift and be available for on-call support. Key Responsibilities: - Examine SFDC error and debug logs to conduct Root Cause Analysis (RCA) for issues - Analyze the login history table to identify user lockouts, excessive login errors, and unexpected IP addresses - Resolve Salesforce issue tickets and actively participate in Out...

Posted 2 months ago

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