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5.0 - 9.0 years

0 Lacs

karnataka

On-site

The Renewal Specialist plays a pivotal role in driving, forecasting, and securing renewals while ensuring exceptional customer experiences. Your focus will be on minimizing churn risk, building strong customer relationships, and identifying opportunities for upsells and cross-sells. Collaborating with Customer Success and Sales teams, you will support customer retention and satisfaction, ultimately driving revenue growth. You will be responsible for developing and executing comprehensive renewal strategies to meet or exceed retention and revenue growth targets. By understanding customer needs and delivering measurable value, you will identify opportunities to maximize customer lifetime value. Building strong relationships with key customers, you will serve as a trusted advisor to ensure satisfaction and retention. Collaborating with Customer Success, Sales, and cross-functional teams, you will drive customer growth and engagement. Additionally, you will address potential barriers to renewal by mitigating risks and resolving customer concerns. Tracking, analyzing, and reporting key renewal metrics to senior management will be a key part of your role. You will continuously enhance renewal processes to improve the customer experience and operational efficiency. The ideal candidate for this role will have at least 5 years of experience in Renewals & Customer Success within Software Solutions Sales. You should have a proven ability to achieve renewal quotas and reduce churn rates consistently. Experience in implementing Q+1 renewal forecast processes and strong analytical skills are required. You should have expertise in reporting on sales results and customer segmentation across regions, channels, and products. A track record of establishing effective review cadences with key partners is necessary for success in this role. As the Renewal Specialist, you will manage the end-to-end renewal process for public sector/Govt accounts, ensuring timely renewals and minimal churn. Proactively engaging with customers to understand their needs and address any concerns will be crucial in fostering long-term partnerships. Collaboration with Sales and Account Management teams to identify and pursue growth opportunities within accounts is essential. Maintaining accurate renewal forecasts and tracking progress in Salesforce (SFDC) is a key responsibility. You should be able to effectively identify at-risk accounts and proactively address issues to improve satisfaction and renewal rates. Strong negotiation and communication skills with extensive experience in Renewal Sales are highly desired. This role at Autodesk offers you the opportunity to be part of a team that helps innovators turn their ideas into reality, transforming how things are made and what can be made. If you are ready to shape the world and your future, join Autodesk and do meaningful work that helps build a better world designed and made for all. Salary at Autodesk is a part of a competitive compensation package based on candidates" experience and geographic location. In addition to base salaries, the compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Autodesk is committed to cultivating a culture of belonging where everyone can thrive. Join Autodesk and help make a better, more sustainable world while building meaningful relationships with customers and growing your career in sales. To learn more about Sales Careers at Autodesk, visit: [Autodesk Sales Careers](https://www.autodesk.com/careers/sales) For more information on Diversity & Belonging at Autodesk, visit: [Autodesk Diversity & Belonging](https://www.autodesk.com/company/diversity-and-belonging) If you are an existing contractor or consultant with Autodesk, please search for open jobs and apply internally.,

Posted 6 days ago

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5.0 - 10.0 years

7 - 12 Lacs

Pune

Work from Office

The Lead - Sales Process and Tools is a strategic enabler responsible for designing, optimizing, and automating sales processes that drive operational efficiency, accelerate sales cycles, improve opportunity pipeline, and deliver great customer experience. This role ensures seamless technology adoption, process alignment, Voice of Customer insights and data integrity, empowering the sales force with best-in-class tools and workflows. Key Responsibilities: Design and implement end-to-end sales workflows, ensuring process agility, scalability, productivity, and seamless integration across IT systems. Lead the administration of Salesforc e SFDC and Pardot, driving automation, efficiency, and business intelligence to ensure complete utilization by Sales team. Design and implement processes to capture customer journey across the sales process and manage Customer insights to action key customer pain areas. Own and enhance the Sales Data Excellence journey, ensuring data governance, integrity, and a single source of truth for customer masters. Collaborate with senior leadership to align sales technology and tool investments with business objectives, ensuring maximum ROI. Foster a high-adoption culture by training and enabling sales teams to leverage SFDC and other tools for improve d performance. Monitor, evaluate, and refine sales processes using data-driven insights, ensuring continuous improvement and opera tional excellence. Qualifications: Bachelor s degree in business, Marketing, or related field; MBA preferred. 5+ years of experience in sales operations and process automation within a B2B environment. Proven expertise in Salesforce SFDC and other sales automation platforms. Strong strategic mindset with a track record of driving process innovation and transformation. Ability to engage and influence cross-functional teams to achieve operational and revenue goals. Location: Pune

Posted 1 month ago

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5 - 10 years

7 - 12 Lacs

Pune

Work from Office

Role description The Lead Sales Process and Tools is a strategic enabler responsible for designing, optimizing, and automating sales processes that drive operational efficiency, accelerate sales cycles, improve opportunity pipeline, and deliver great customer experience. This role ensures seamless technology adoption, process alignment, Voice of Customer insights and data integrity, empowering the sales force with best-in-class tools and workflows. Key Responsibilities: Design and implement end-to-end sales workflows, ensuring process agility, scalability, productivity, and seamless integration across IT systems. Lead the administration of Salesforc e SFDC and Pardot, driving automation, efficiency, and business intelligence to ensure complete utilization by Sales team. Design and implement processes to capture customer journey across the sales process and manage Customer insights to action key customer pain areas. Own and enhance the Sales Data Excellence journey, ensuring data governance, integrity, and a single source of truth for customer masters. Collaborate with senior leadership to align sales technology and tool investments with business objectives, ensuring maximum ROI. Foster a high-adoption culture by training and enabling sales teams to leverage SFDC and other tools for improve d performance. Monitor, evaluate, and refine sales processes using data-driven insights, ensuring continuous improvement and opera tional excellence. Qualifications: Bachelors degree in business, Marketing, or related field; MBA preferred. 5+ years of experience in sales operations and process automation within a B2B environment. Proven expertise in Salesforce SFDC and other sales automation platforms. Strong strategic mindset with a track record of driving process innovation and transformation. Ability to engage and influence cross-functional teams to achieve operational and revenue goals. Location: Pune

Posted 2 months ago

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5 - 7 years

7 - 12 Lacs

Pune

Work from Office

Role description The Lead Sales Process and Tools is a strategic enabler responsible for designing, optimizing, and automating sales processes that drive operational efficiency, accelerate sales cycles, improve opportunity pipeline, and deliver great customer experience. This role ensures seamless technology adoption, process alignment, Voice of Customer insights and data integrity, empowering the sales force with best-in-class tools and workflows. Key Responsibilities: Design and implement end-to-end sales workflows, ensuring process agility, scalability, productivity, and seamless integration across IT systems. Lead the administration of Salesforc e SFDC and Pardot, driving automation, efficiency, and business intelligence to ensure complete utilization by Sales team. Design and implement processes to capture customer journey across the sales process and manage Customer insights to action key customer pain areas. Own and enhance the Sales Data Excellence journey, ensuring data governance, integrity, and a single source of truth for customer masters. Collaborate with senior leadership to align sales technology and tool investments with business objectives, ensuring maximum ROI. Foster a high-adoption culture by training and enabling sales teams to leverage SFDC and other tools for improve d performance. Monitor, evaluate, and refine sales processes using data-driven insights, ensuring continuous improvement and opera tional excellence. Qualifications: Bachelors degree in business, Marketing, or related field; MBA preferred. 5+ years of experience in sales operations and process automation within a B2B environment. Proven expertise in Salesforce SFDC and other sales automation platforms. Strong strategic mindset with a track record of driving process innovation and transformation. Ability to engage and influence cross-functional teams to achieve operational and revenue goals.

Posted 2 months ago

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