632 Salesforce Platform Jobs - Page 5

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. We are seeking a seasoned Salesforce professional with a deep understanding of the Salesforce ecosystem, particularly in the field of Salesforce Health Cloud. This individual will play a crucial role in expanding our Salesforce practice, driving digital transformation across various industries, with a special focus on healthcare. Our firm looks to leverage your innovative thinking and leadership to develop cutting-edge business solutions that leverage AI and Analytics to deliver maximum value to our clients. The candidate will be part of our Salesforce Expertise practice. As a Salesforce expert, the candidate will draw on their skills and experience to lead defining salesforce related business solutions/sales plays work with team(s) to develop ZS capabilities (including: selling collateral and assets/accelerators/demos) and take the offerings to ZS client to convert to real opportunities, supporting the entire lifecycle of engagements. To do so, you will need to deeply understand customer requirements, understand the salesforce.com ecosystem and work closely with functional specialists to develop innovative, cutting-edge business solutions leveraging AI/Analytics to maximize the value to our clients. You will work closely with functional specialists to develop creative business solutions, solving some of the most exciting problems for our clients. What You'll Do End-to-End Delivery Management: Deliver exceptional client service, ensuring projects stay within expected timeframes and budgets. Review application and technical design documents, ensuring they follow Salesforce best practices and integrate effectively into the client's infrastructure. Team and Capability Development: Develop team skills and collaborate to create accelerators and assets that enhance our service offerings to clients. Offerings and Business Development: Collaborate with ZS and industry experts to define integrated programs and offerings, taking them to market with the client service teams. Lead large-scale business development and delivery engagements, especially in the Healthcare sector. Mentoring and Coaching: Provide on-the-job feedback and coaching to team members and actively participate in the counseling and mentoring of junior consultants within the organization. Solution Architecture and Design: Collaborate with healthcare organizations to understand their business needs and design customized Salesforce Health Cloud solutions. Lead the architecture and design of scalable, secure, and high-performance Salesforce Health Cloud implementations. Technical Guidance and Quality Assurance: Develop and maintain technical documentation, including solution designs, data models, and integration patterns. Conduct code reviews and ensure best practices are followed for Salesforce Health Cloud implementations. What You'll Bring Bachelor's degree with major in Computers or Electronics. 10+ years of overall professional experience with at least 5 years in a leadership role within a professional services firm. Proven experience as a Salesforce Health Cloud Architect, designing and implementing solutions for healthcare organizations. Strong understanding of the Salesforce platform, including platform configuration, Visual Force, Lightning, Workflows, Apex, and AppExchange. In-depth knowledge of healthcare data models and HIPAA regulations. Proficiency in shaping, providing consulting, building & implementing solutions using Salesforce cloud offerings. Good understanding of DevOps as they apply to Salesforce, including various methodologies and tools such as Salesforce DX. Active Salesforce Certifications Architect is strongly preferred. Excellent communication and interpersonal skills. Willingness to travel to meet client needs. Preferred Qualifications: Salesforce certifications, such as Salesforce Certified Application Architect or Salesforce Certified System Architect. Proficiency in using MuleSoft and familiarity with other Salesforce cloud offerings like Sales, Service, Community, and Marketing Cloud. Working experience with Salesforce.com organization to leverage the ecosystem. The successful candidate will demonstrate a high level of motivation, excellent problem-solving skills, a strong work ethic, and executive-level presence and communication. Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive. If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At:

As a Salesforce Senior Developer at Clarivate, you will be instrumental in the design, development, and implementation of intricate Salesforce solutions aligned with our clients' business objectives. Collaborating closely with our Development Manager and his team, you'll utilize agile methodologies to deliver robust solutions. Whether as a team player or individual contributor, you'll work towards achieving business objectives set by the Enterprise Services team, ensuring the delivery of Salesforce projects with advanced technical expertise and adherence to best practices. About You experience, education, skills, and accomplishments Bachelors or masters degree in computer science, Information Technology, or related field, or equivalent experience. Salesforce certification required - Certified Conga CPQ or Certified Salesforce CPQ is a must for this position. At least 6 years of Salesforce development experience in Sales and Service cloud platforms. At least 3 years of design and development experience in Conga CPQ or Salesforce CPQ, Communities Experience cloud, and related products. Proven experience in M&A transformation projects in Sales, CPQ, Service, and Experience Cloud. Proficiency in Apex, Visualforce, Lightning components, Lightning Web Components, and other Salesforce development techniques. Experience with Agile and Scrum methodologies. Proficiency in solution documentation and design processes to maintain complex Salesforce instances. It would be great if you also had Ability to work independently with minimal supervision and within a team structure supporting multiple Salesforce ecosystems. What will you be doing in this role? Collaborate with product specialists and the Development Manager to understand complex requirements and translate them into Salesforce solutions. Design and develop Salesforce Sales solutions, emphasizing Conga CPQ, Salesforce CPQ, or both, Sales, Communities, and related technologies. Define development timelines and technical vision in close coordination with the Development Manager. Work closely with the team of developers under the Development Manager's guidance to deliver solutions aligned with project objectives. Ensure scalability, maintainability, and adherence to best practices in Salesforce design and development. Conduct code reviews and quality assurance to maintain high coding standards and deliver high-quality solutions. Demonstrate expertise in Salesforce platform and products, including Sales Cloud, Service Cloud, Experience Cloud (Community), Force.com, Apex Code, Aura Components, and Lightning Web Components. Stay updated with Salesforce vendor releases and emerging technologies to enhance client solutions. Troubleshoot and resolve technical issues, optimizing system performance and functionality. Provide expertise on Salesforce.com Apex, APIs, profiles, security model, Chat, Service Console, and Experience Cloud (Community). Take ownership, work under pressure, and manage multiple projects simultaneously. Interact with team members to deliver fast and reliable code, contribute ideas, provide feedback, and collaborate on various projects. About the Team We are a Salesforce Business Technology, Application Development team that support various mission-critical business processes. Hours of Work 45 h/week- 2- 11 PM IST

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements in a dynamic work environment. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop innovative solutions to address business challenges.- Collaborate with cross-functional teams to deliver high-quality applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Strong understanding of Salesforce platform and its capabilities.- Experience in developing custom solutions using Salesforce technologies.- Knowledge of web development technologies such as HTML, CSS, and JavaScript. Additional Information:- The candidate should have a minimum of 3 years of experience in Salesforce Lightning Web Components.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Platform Development. Experience3-5 Years.

Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Service Manager, Analyst Organization Overview: We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About the position: We are in search of a highly skilled and motivated Service Manager to drive our shared services within our teams supporting Customer Success and Support. The Service Manager holds the responsibility for ensuring the delivery of a service while adhering to agreed-upon service levels. This involves optimizing the performance of applications and aligning them with operational readiness standards. They oversee not only the functional aspects but also the non-functional aspects such as demand, capacity, and business continuity, ensuring alignment with the business requirements. One of their key tasks is to uphold, monitor, and continually enhance the agreed-upon service levels. In cases where a managed service provider is involved, the Service Manager is also answerable for verifying that the partner complies with the terms of the contract. As a Service Manager overseeing an MSP vendor's AMS work, your multifaceted role encompasses leadership, coordination, communication, and collaboration to guarantee optimal service delivery, performance, and alignment with organizational goals. Key Responsibilities Lead the management of the AMS delivery team, focusing on specific SLA metrics and KPIs. Responsible for upholding Service Level Agreements (SLAs) and proactively initiating measures for enhancement. Take charge of developing and managing IT processes and tools from both implementation and operational standpoints to ensure alignment with best practices. Provide consolidated reporting on maintenance and production support activities, fostering transparent communication across all levels. Ensure the smooth transfer of IT services between vendors and internal resources, leveraging your expertise to minimize disruptions and ensure a seamless transition. Serve as a liaison between IT groups and Vendor points of contact, you facilitate daily operations and swift issue resolution, maintaining effective communication and collaboration. Ensure operational best practices for environments, change and release management, incident and problem management and observability. This will include collaborating with the Environment Management team. Oversee the delivery of applications to align with organizational objectives. Lead the execution of critical processes and activities underpinning service operations, such as Incident Management, Problem Resolution, Change Management, Availability Management, Disaster Recovery Planning, Business Continuity, Audit & Compliance, Event Management, and Configuration Management. Manage and maintain on call schedules and PagerDuty teams to ensure swift resolution of any open incidents Collaborate effectively with various stakeholders, including leadership, technical teams, process owners, vendors, and other support organizations to ensure a holistic approach to service management. Foster communication and collaboration, ensuring timely and relevant information flows smoothly regarding service status updates, quality metrics, improvement plans, and training opportunities. Leading service restoration for major incidents, you oversee root cause analysis and monitor event management alerts, ensuring swift response and resolution. Regular reviews of incidents, problems, availability, disaster recovery tests, business continuity plans, and technology attributes fall within your purview, supporting a culture of continuous improvement. Document disaster recovery attributes and conduct annual tests, bolstering preparedness for potential disruptions and contributing to robust business continuity plans. Support audit and compliance efforts, you ensure accurate and complete documentation of technologies and relationships, aligning with established standards. Experience/Skills Required At least 4 years of experience supporting the Salesforce platform Extensive knowledge of Salesforce platform level features (Shield, Event monitoring, Privacy Center, etc.) In depth knowledge of the Software Development Lifecycle Strong understanding of object oriented programming Experience working with Apex, Experience Cloud, Service Cloud, Agentforce and JavaScript Experience troubleshooting issues in production environments Experience working on customer-facing applications with high traffic volume Certifications including Salesforce Admin, Salesforce Advanced Admin, Salesforce Platform App Builder Experience/Skills Desired Prior experience working with vendor relationships Expertise in reporting and dashboards Experience working with cross functional teams Experience managing both production and sandbox environments Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and , and our AI agents accelerate your impact so you can . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

As a hands-on and visionary Technical Product Engineering Lead with deep expertise in the Salesforce platform and experience leveraging AI to enhance development and testing processes, you will play a pivotal role in shaping the product's architecture, accelerating product releases, and leading a high-performing engineering team. You will be responsible for owning the technical architecture and design of a complex, packaged multi-tenant Salesforce product, translating high-level business needs into scalable and maintainable technical solutions. Your role will involve driving the adoption of AI-assisted tools for coding, testing, documentation, and release management to expedite delivery cycles. Guiding the team in implementing platform best practices, secure coding standards, and performance optimizations will be essential, along with leading technical reviews, mentoring engineers, and driving the team's professional growth. Collaboration with cross-functional stakeholders across Product, QA, and Customer Success teams will be required to ensure successful packaging and deployment of managed packages across environments. Additionally, you will proactively identify technical risks and recommend mitigation strategies, while staying current with Salesforce platform capabilities, AI tooling, and ecosystem developments. To be successful in this role, you should have at least 7 years of product building experience on the Salesforce platform for SaaS product companies, demonstrating proven experience in building and managing complex, packaged products on Salesforce using technologies such as Lightning, Apex, LWC, Visualforce, and SOQL. Your experience with AI-based tools for software development and testing, as well as your deep understanding of Salesforce managed packages, multi-tenant architecture, and AppExchange requirements, will be crucial. A strong grasp of software design principles, architecture patterns, and integration best practices is required, along with demonstrated leadership abilities in growing technical teams. You should also possess the ability to balance business goals with technical trade-offs, excellent communication skills, and the capacity to work effectively with global teams. Preferred qualifications for this role include Salesforce certifications, experience in asset management, investment banking, or related financial services, as well as exposure to DevOps processes, CI/CD, and AI-based release automation tools. In return, you will have the opportunity to lead the technology vision of a global SaaS product used by top financial firms in a forward-thinking environment that embraces AI and automation to scale delivery. You will be part of a collaborative, growth-focused culture with a high degree of ownership and competitive compensation.,

As an experienced Solution Architect with a background in the Telco industry, you will play a crucial role in leading end-to-end conversations between various Business departments and IT teams. Your expertise in Mobile BSS/OSS, particularly focusing on Sales/CPQ/Catalog, Order Management, Service Assurance, and Rating & Billing, will be key to the success of our projects at Prodapt. Working remotely from India for a customer in the LATAM/South America region, you will collaborate with cross-functional teams to gather and analyze requirements, ensuring the design of scalable and secure solutions that meet performance requirements. Your responsibilities will include translating business requirements into technical solutions, leading process flow and integration designs, and providing technical guidance throughout the project lifecycle. To excel in this role, you must stay updated with the latest industry trends and best practices in Sales/CPQ/Catalog, Order Management, Service Assurance, and Rating & Billing. Additionally, you will provide technical leadership and mentorship to junior team members, fostering a culture of learning and growth within the team. Requirements for this position include a Bachelor's degree in Computer Science, Engineering, or a related field, along with a minimum of 10+ years of experience as a Solution Architect in the Telecommunications industry. Strong expertise in the Salesforce platform, specifically in BSS/OSS for Mobile, is essential. Knowledge of Telco-specific processes and systems, excellent analytical and problem-solving skills, as well as outstanding communication and interpersonal abilities, are also necessary for success in this role.,

As a Salesforce Developer, your primary responsibility will be to design, develop, and implement Salesforce solutions tailored to meet specific business requirements. You will work on customizing the Salesforce platform using Apex, Visualforce, and Lightning components to address the unique needs of our clients. Collaboration with cross-functional teams is essential to gather and analyze business requirements effectively. In addition to development tasks, you will also be involved in data migrations and integrations with third-party systems. It is crucial to ensure that all coding activities adhere to best practices for code quality, testing, and deployment. Troubleshooting and resolving issues related to Salesforce applications will be part of your routine tasks. The key skills required for this role include expertise in Salesforce Development, encompassing Apex, Visualforce, and Lightning Web Components. Hands-on experience with Salesforce APIs and data integration is necessary. A strong understanding of Salesforce architecture and design patterns is vital. Proficiency with Salesforce Lightning and Salesforce Platform is expected. Candidates must possess relevant Salesforce certifications, with a minimum of three certifications being mandatory. Additional certifications will be considered an advantage. Excellent problem-solving abilities and communication skills are essential for effective collaboration within the team. While not mandatory, domain experience in Retail or E-commerce will be viewed positively. This role offers an exciting opportunity to work on diverse projects and contribute to the success of our clients through innovative Salesforce solutions.,

We are looking for a highly experienced and visionary Salesforce Technical Architect to be a part of our team in Noida. As a full-time, on-site employee, you will lead the design, development, and implementation of intricate Salesforce solutions. Your deep technical expertise across the Salesforce platform, problem-solving skills, and collaborative mindset will be crucial in ensuring successful project outcomes. Your responsibilities will include independently leading pre-sales activities, identifying customer needs, and developing customized solutions in collaboration with customers and internal technical teams. You will also be responsible for enforcing best practices in solution architecture, product design, quality assurance, security, integration strategies, and performance optimization within the Salesforce ecosystem. You will play a key role in providing pre-sales support during RFI/RFP stages, developing detailed solution design schedules, mentoring Salesforce resources, and actively participating in the end-to-end delivery operations cycle. Your expertise in Salesforce solutions, including Visualforce pages, Lightning Web Components (LWCs), Apex classes, Triggers, and integrations, will be essential in overseeing Salesforce.com administration activities and guiding development teams. To be successful in this role, you must have proven experience as a Salesforce Technical Architect, in-depth knowledge of Salesforce platform capabilities, hands-on experience with Salesforce development technologies, and proficiency in Salesforce administration. Your familiarity with Salesforce integration patterns and technologies, Salesforce Governor Limits, data modeling, and Agile methodologies will be beneficial. Strong problem-solving skills, excellent communication, and the ability to manage multiple projects simultaneously are also required. If you possess relevant Salesforce Architect certifications and hold a Bachelor's degree in Computer Science, Information Technology, or a related field, we would be highly interested in having you join our team in Noida.,

We're on the hunt for a Salesforce Developer who not only excels at problem-solving and analytics but also possesses a keen business sense and a knack for technical innovation. Join our dynamic team to play a pivotal role in the development of Salesforce applications, driving efficiency and transformation in the companys Quote-to-Cash processes. What You'll Do: Create and Enhance Applications: Dive into the development of cutting-edge Quote-to-Cash applications on Salesforce platform, bringing our business processes to the next level. Collaborate with Passion: Collaborate closely with Product Management to analyze and comprehend requirements, ensuring that our solutions align seamlessly with business needs. Integrate and Innovate: Take charge of integrating these applications with external systems, showcasing your ability to weave our processes seamlessly into the broader business ecosystem. Ensure Quality: Commit to excellence by writing robust unit tests and comprehensive integration tests, maintaining our standard for high-quality software solutions. What We Need From You: Technical Proficiency: 6+ years of Salesforce development experience using Apex, SOQL, SOSL and Lightning. Your toolbox should also include a strong command of one or more general-purpose programming languages (Java, JavaScript, or another scripting language). Database Skills: Hands-on experience with SQL or other databases, demonstrating your ability to manage and manipulate data effectively. SDLC: Familiarity with the Salesforce Development Lifecycle. Version Control: Proficiency in using Version Control Systems. Integration Experience: A proven track record of using Salesforce.com APIs for integrating Salesforce with external systems using connectors, SOAP/REST APIs. Communication: Exceptional communication skills, ensuring smooth collaboration across teams and with stakeholders. Certifications: Developer I and II certifications are a plus

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Principal Consultant-Application Support L2! In this role, you will be a part of the Cora support team who will take ownership of customer issues reported and see problems through to resolution. Responsibilities . Take ownership of customer issues reported and see problems through to resolution. . Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. . Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. . Provide prompt and accurate feedback to customers. . Ensure proper recording and closure of all issues. . Prepare accurate and timely reports. . Post patching issue, this gets more people to apply for job role resolution. Provide and document RCA & corrective actions on repetitive issues for a permanent fix, Provide Guidance and Support to other IT Team Knowledge Management processes Provide resolution notes for new issues or work-around keep team members and team lead aware of changes. Build, develop & maintain updated user self-help documentation and quick reference guides for frequently asked questions about the application. . Enable the users to handle activities on their own. . Experience on the Audit controls like ISO20, CMMI, SOC compliance . Adequate experience on the usage of MS excel & MS Word Qualifications we seek in you! Minimum Qualifications . Bachelor%27s/Graduation/Equivalent Preferred qualifications. Preferred Qualifications/ Skills . Good Understanding of Salesforce platform (Advanced Admin and Code level understanding) . Hands on experience in Prompt Engineering/Re-engineering. . Deep understanding on Generative AI and Agentic AI. . Basis understanding on Azure Open AI, associated tools and components. . Basic understanding on Grafana Dashboards creation. . Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution. . Excellent customer-facing skills that include conducting compelling technical briefing & demonstrations including critical issues, status reports, and resolving impediments. The person should have the technical capability to troubleshoot applications, implement new technologies and articulate the solutions to the customer. . Ensures project issues are raised on time and resolved at the appropriate levels. Keeps project or delivery teams informed of the overall status. . Ability to drive compliance & process adherence. Why join Genpact . Lead AI-first transformation - Build and scale AI solutions that redefine industries . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills . Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace . Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Lead Consultant -Application Support L2! In this role, you will be a part of the Cora support team who will take ownership of customer issues reported and see problems through to resolution. Responsibilities . Take ownership of customer issues reported and see problems through to resolution. . Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. . Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. . Provide prompt and accurate feedback to customers. . Ensure proper recording and closure of all issues. . Prepare accurate and timely reports. . Post patching issue, this gets more people to apply for job role resolution. Provide and document RCA & corrective actions on repetitive issues for a permanent fix, Provide Guidance and Support to other IT Team Knowledge Management processes Provide resolution notes for new issues or work-around keep team members and team lead aware of changes. Build, develop & maintain updated user self-help documentation and quick reference guides for frequently asked questions about the application. . Enable the users to handle activities on their own. . Experience on the Audit controls like ISO20, CMMI, SOC compliance . Adequate experience on the usage of MS excel & MS Word Qualifications we seek in you! Minimum Qualifications . Bachelor%27s/Graduation/Equivalent Preferred qualifications Preferred Qualifications/ Skills . Good Understanding of Salesforce platform (Admin and Code level understanding). . Hands on experience in AI Prompt Engineering/Re-engineering. . Deep understanding on Generative AI and Agentic AI. . Basis understanding on Azure Open AI. . Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution. . Excellent customer-facing skills that include conducting compelling technical briefing & demonstrations including critical issues, status reports, and resolving impediments. The person should have the technical capability to troubleshoot applications, implement new technologies and articulate the solutions to the customer. . Ensures project issues are raised on time and resolved at the appropriate levels. Keeps project or delivery teams informed of the overall status. . Ability to drive compliance & process adherence Why join Genpact . Lead AI-first transformation - Build and scale AI solutions that redefine industries . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills . Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace . Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

As a Forward Deployed Engineer - Deployment Strategist at Salesforce, you will play a crucial role in deploying AI-powered solutions on Salesforce, focusing on business impact and adoption. Your responsibilities will include leading a peer group of FDEs, overseeing deployments, fostering collaboration, setting goals, and addressing challenges. You will connect customer needs with product development to influence enhancements and accelerate the product roadmap, ensuring the Agentforce platform remains at the forefront of AI solutions. Your role will involve deeply understanding customers" complex problems and crafting innovative solutions using the Agentforce platform and beyond. Your impact will be seen in various areas: - Strategic Solution Architecture & Design: You will lead the design and solutioning of intelligent AI-powered agents within Salesforce environments, synthesizing complex business challenges into actionable technical requirements and deployment plans. - AI & Data Mastery for Impact: Owning the end-to-end data landscape, you will design robust data models, build processing pipelines, and establish integration strategies to build sophisticated AI solutions. - Full-Lifecycle Deployment & Optimization: You will oversee successful solution deployments, monitor performance, identify bottlenecks, and implement optimizations for long-term reliability and security. - Entrepreneurial Execution & Rapid Prototyping: Operating with a mindset of getting things done, you will focus on rapid prototyping, iterative development, and quick delivery of impactful solutions. - Trusted Technical & Strategic Partner: You will embed deeply with client teams, act as a technical advisor, and drive measurable value and adoption. - Product Evolution & Feedback Loop: Your observations in the field will directly influence future product enhancements and contribute to broader product improvements. Required Qualifications: - 14+ years of overall experience & 5+ years of hands-on solutioning experience - Understanding of Salesforce platform and ecosystem - Hands-on experience with AI/LLM technologies - Experience in data modeling, processing, integration, and analytics - Demonstrated entrepreneurial spirit and ability to confront open-ended problems - Excellent collaboration and communication skills - Proven team leadership experience - Prior customer-facing experience in a technical role Preferred Qualifications: - Experience with Salesforce Data Cloud and/or Agentforce platform - Proficiency in programming languages - Salesforce platform certifications - Knowledgeable across Salesforce CRM - Experience with AI/ML concepts beyond LLMs - Experience deploying solutions in customer environments Travel: Ability to travel 25-50% of the time, as needed to customer sites.,

As a Forward Deployed Engineer at Salesforce, you will play a crucial role in delivering transformative AI solutions for our strategic clients. Your responsibilities will include leading the architectural design and development of highly scalable production systems, taking ownership of complex data ecosystems, driving innovation on the Agentforce platform, and mentoring junior engineers to foster a culture of excellence. You will collaborate closely with senior client teams, translate business needs into technical requirements, and ensure seamless deployment and long-term optimization of solutions. To excel in this role, you should have a Bachelor's degree in Computer Science or a related engineering discipline, with a preference for a Master's degree. You should possess over 10 years of experience in delivering scalable production solutions, along with multiple Salesforce platform certifications. Expertise in programming languages such as JavaScript, Java, Python, and Apex is required, as well as hands-on experience with AI technologies and data modeling. Your impact as a Forward Deployed Engineer will extend beyond technical contributions to include strategic partnership with clients, influencing product evolution based on field deployments, and championing customer needs within product development cycles. Your ability to communicate complex technical concepts to both technical and non-technical audiences will be essential, along with a proactive and strategic mindset focused on rapid prototyping and accelerated delivery in agile environments. Joining Salesforce means unleashing your potential to shape the future and redefine what's possible for yourself, AI, and the world. Our benefits and resources will support you in finding balance and excelling in all areas of your life. Together, we will bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. If you are passionate about leveraging AI to drive innovation, thrive in dynamic environments, and are committed to continuous improvement, we encourage you to apply today and be part of our mission to inspire the future of business with AI, data, and CRM.,

As a Forward Deployed Engineer at Salesforce, you will play a pivotal role in delivering transformative AI solutions to our strategic clients. Your responsibilities will include leading the architectural design and development of scalable production systems, strategizing data landscapes, driving innovation on the Agentforce platform, and mentoring junior team members. You will have a direct impact on shaping the technical vision, ensuring successful deployment, and optimizing long-term reliability and scalability of mission-critical AI applications. Your main focus will be on architecting and leading transformative solutions by applying AI and Large Language Models to create intelligent agents and automate complex workflows. You will take ownership of complex data ecosystems, design data models, and establish integration strategies to support cutting-edge AI applications. Additionally, you will drive innovation on the Agentforce platform, contribute to its evolution, and develop bespoke intelligent agents to deliver high-value business processes. In this role, you will operate with an entrepreneurial and strategic spirit, championing rapid prototyping, iterative development, and high-impact solution delivery. You will collaborate closely with senior client teams, translate business needs into technical requirements, and ensure seamless deployment and long-term optimization of solutions. Your role will also involve providing feedback to influence product enhancements and mentoring junior engineers to foster a culture of excellence and continuous improvement within the team. To be successful in this position, you should have a Bachelor's degree in Computer Science or a related engineering discipline, along with at least 10 years of experience in delivering scalable production solutions. You should possess expertise in programming languages such as JavaScript, Java, Python, and Apex, as well as hands-on experience with AI/LLM technologies and enterprise data platforms. Strong communication skills, a proactive mindset, and the ability to travel as needed are also essential qualifications for this role. Preferred qualifications include expert-level experience with Salesforce Data Cloud and/or the Agentforce platform, prior experience in a lead technical role, and comprehensive knowledge across Salesforce CRM platforms. If you are passionate about leveraging AI to drive business transformation and excel in a dynamic, client-focused environment, we welcome you to join our team as a Forward Deployed Engineer at Salesforce.,

As a seasoned SF Business Analyst with over 7 years of experience, you will be responsible for analyzing business requirements and providing effective solutions in a hybrid work setting located in Noida, Bangalore, Hyderabad, or Pune. Your primary focus will be on the Salesforce platform, particularly Field Service Lightning (FSL), ensuring a thorough understanding of business processes. Your qualifications should include a B.E, B.Tech, or MCA degree along with relevant experience in business analysis in the FSL domain. Proficiency in Salesforce platform is a must, with the ability to create functional design documents and user stories for agile development projects. Additionally, you should possess excellent verbal and written communication skills to engage with stakeholders effectively. Your role will also involve leading requirements gathering workshops and business analysis in agile projects. Experience in dealing with complex software projects and stakeholder management will be advantageous. Being a fast and independent decision-maker, as well as a confident presenter, will further enhance your performance in this role. The working mode for this position is a hybrid model, requiring your presence for 3 days a week with a 1pm-11pm shift. Your problem-solving skills and understanding of Salesforce processes will be essential in driving successful project outcomes.,

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack MERN.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years.

10 Years+ Experience in administering & development of Salesforce. (Salesforce Certified Administrator) - Required Graduate/MBA Budget - Upto 22 LPA (Fixed) 5 Days / US Rotational Shifts / Cabs Please Call - 9999869475 Required Candidate profile Exp. of working in a regulated environment & understand the implications in the role, Exp. of defining & optimization of the complete lifecycle of customers including Marketing, Sales, & Servicing.

We are seeking a motivated and experienced Salesforce Team Lead with a strong background in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). The ideal candidate will have 4-7 years of experience in Salesforce development and implementation, with a passion for leading and mentoring a team of Salesforce professionals. As a Team Lead, you will be responsible for overseeing the delivery of high-quality Salesforce solutions, guiding a team of developers, and working closely with cross-functional teams to ensure the successful execution of business requirements. Key Responsibilities: Lead and manage a team of Salesforce developers and administrators, ensuring they deliver quality solutions in a timely manner. Design, develop, and implement Salesforce solutions using Sales Cloud, Service Cloud, and Lightning Web Components (LWC) to address business needs and requirements. Collaborate with business stakeholders to understand requirements and translate them into effective Salesforce solutions. Oversee the development and customization of Salesforce applications, ensuring best practices are followed for design, coding, and deployment. Provide technical leadership and guidance to the team, mentoring junior developers and ensuring continuous learning and growth. Ensure the team adheres to Salesforce development standards and provides high-quality, maintainable code. Lead the planning, design, and implementation of integration strategies between Salesforce and third-party systems. Optimize Salesforce applications for performance, scalability, and user experience. Conduct regular code reviews, testing, and troubleshooting to ensure the delivery of high-quality solutions. Participate in sprint planning, provide progress updates, and manage priorities to meet project deadlines. Coordinate with cross-functional teams (Product, Operations, Business, etc.) to ensure smooth and effective project delivery. Stay up-to-date with Salesforce product innovations, best practices, and emerging technologies, bringing new ideas to the team. Required Skills & Experience: 4-7 years of experience with Salesforce development, particularly Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Strong expertise in Salesforce platform features, including configuration, customization, and automation tools (Flows, Workflows, Process Builder). Proven experience in building and deploying Lightning Web Components (LWC) and leveraging them to enhance user experiences. In-depth knowledge of Apex, Visualforce, SOQL, and Salesforce data model. Experience with Salesforce integrations, including web services (REST/SOAP APIs) and third-party systems. Solid understanding of Salesforce security and sharing models, including profiles, permission sets, and roles. Demonstrated experience with agile development practices and leading teams in a fast-paced environment. Strong problem-solving skills, with the ability to troubleshoot and resolve complex issues in Salesforce. Excellent communication skills with the ability to engage with both technical and non-technical stakeholders. Desired Skills: Salesforce certifications such as Platform Developer I, Platform Developer II, or Sales/Service Cloud Consultant. Experience in Salesforce Communities or Experience Cloud. Familiarity with Salesforce CPQ, Field Service Lightning, or Marketing Cloud is a plus. Experience with Salesforce DevOps processes (CI/CD, Source Control). Knowledge of other front-end technologies such as JavaScript, HTML, CSS. Mandatory Key Skills apex,visual force,soql,salesforce sales cloud,salesforce lightning,service cloud,agile, salesforce security model, salesforce platform,sales force development,javascript,salesforce cpq,continuous integration,html,ci/cd,css,rest,soap,devops,Salesforce*

Years of Experience: Salesforce Marketing Cloud Experience 5+ Years Overall Salesforce Experience 8+ years Preferred Certifications: Salesforce Marketing Cloud Email Specialist Salesforce Marketing Cloud Developer Key Responsibilities Salesforce Marketing Cloud and Journey Builder (SFMC) o Leverage expertise in SFMC to execute multi-channel marketing campaigns in email, SMS, social media, Push Notifications and more. o Develop customer segmentation strategies to target marketing efforts to specific populations. o Work with Marketing teams closely to translate the goals of marketing initiatives into strategic campaigns, providing technical guidance, and ensuring smooth execution. Additional Expertise o Meet business requirements in terms of integrations to other systems, such as unique channel API integrations. o Translate complex technical concepts into necessary implementation detail and vice versa, translate those concepts to stakeholders in a digestible way. o Serve as senior level developer for Salesforce.com o Develop high quality, scalable customized solutions within the Salesforce platform to support critical business functions and meet project objectives, requirements and company goals o Contribute to the entire development cycle (analysis, design, code, test, initial pilot/production launch, deploy and production support) o Should be able to work in a multi-vendor environment and able to adapt to the changing needs o Remains current on new Salesforce features and functionality and provides recommendations for process improvements Competencies: Bachelors degree or equivalent level of industry experience in a technical role, developing deep expertise in Salesforce technologies. Strong understanding of customer journey mapping, segmentation within Salesforce, and marketing automation strategies. Proficiency in configuration and customizations within the Salesforce platforms Experience with data analysis and A/B testing, including interpretation of metrics. Solid understanding of Salesforce platform, features and governor limits Strong understanding of Salesforce best practices and design patterns Strong understanding of relational database concepts and designs Experience working with VisualForce pages, Lightning, Apex programming Experience working with integrating 3rd party systems with Salesforce and various web technologies (HTML5, CSS3, jQuery, Javascript, JS frameworks like Angular, Bootstrap) preferred Experience using SOAP, REST and other communication protocols and mechanisms Experience in Agile development preferred Mandatory Key Skills customer journey mapping,VisualForce pages,Apex programming,web technologies,SOAP,REST,Salesforce platforms*,data analysis*,A/B testing

We are seeking a motivated and experienced Salesforce Team Lead with a strong background in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). The ideal candidate will have 4-7 years of experience in Salesforce development and implementation, with a passion for leading and mentoring a team of Salesforce professionals. As a Team Lead, you will be responsible for overseeing the delivery of high-quality Salesforce solutions, guiding a team of developers, and working closely with cross-functional teams to ensure the successful execution of business requirements. Key Responsibilities: Lead and manage a team of Salesforce developers and administrators, ensuring they deliver quality solutions in a timely manner. Design, develop, and implement Salesforce solutions using Sales Cloud, Service Cloud, and Lightning Web Components (LWC) to address business needs and requirements. Collaborate with business stakeholders to understand requirements and translate them into effective Salesforce solutions. Oversee the development and customization of Salesforce applications, ensuring best practices are followed for design, coding, and deployment. Provide technical leadership and guidance to the team, mentoring junior developers and ensuring continuous learning and growth. Ensure the team adheres to Salesforce development standards and provides high-quality, maintainable code. Lead the planning, design, and implementation of integration strategies between Salesforce and third-party systems. Optimize Salesforce applications for performance, scalability, and user experience. Conduct regular code reviews, testing, and troubleshooting to ensure the delivery of high-quality solutions. Participate in sprint planning, provide progress updates, and manage priorities to meet project deadlines. Coordinate with cross-functional teams (Product, Operations, Business, etc.) to ensure smooth and effective project delivery. Stay up-to-date with Salesforce product innovations, best practices, and emerging technologies, bringing new ideas to the team. Required Skills & Experience: 4-7 years of experience with Salesforce development, particularly Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Strong expertise in Salesforce platform features, including configuration, customization, and automation tools (Flows, Workflows, Process Builder). Proven experience in building and deploying Lightning Web Components (LWC) and leveraging them to enhance user experiences. In-depth knowledge of Apex, Visualforce, SOQL, and Salesforce data model. Experience with Salesforce integrations, including web services (REST/SOAP APIs) and third-party systems. Solid understanding of Salesforce security and sharing models, including profiles, permission sets, and roles. Demonstrated experience with agile development practices and leading teams in a fast-paced environment. Strong problem-solving skills, with the ability to troubleshoot and resolve complex issues in Salesforce. Excellent communication skills with the ability to engage with both technical and non-technical stakeholders. Desired Skills: Salesforce certifications such as Platform Developer I, Platform Developer II, or Sales/Service Cloud Consultant. Experience in Salesforce Communities or Experience Cloud. Familiarity with Salesforce CPQ, Field Service Lightning, or Marketing Cloud is a plus. Experience with Salesforce DevOps processes (CI/CD, Source Control). Knowledge of other front-end technologies such as JavaScript, HTML, CSS.

About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead and mentor junior team members.- Drive innovation and continuous improvement within the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Strong understanding of Salesforce platform and its capabilities.- Experience in developing scalable and efficient solutions on Salesforce platform.- Hands-on experience in integrating Salesforce with external systems.- Knowledge of Salesforce best practices and design patterns. Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce Lightning Web Components.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions and ensure applications meet business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the development and implementation of new features- Conduct code reviews and provide technical guidance to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components- Strong understanding of Salesforce platform and its capabilities- Experience in designing and developing Salesforce solutions- Knowledge of Apex programming language- Experience in integrating Salesforce with external systems Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce Lightning Web Components- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Technical Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions and ensure applications align with business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead technical discussions and provide guidance to team members- Stay updated on industry trends and best practices- Conduct code reviews and ensure adherence to coding standards Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture- Strong understanding of Salesforce platform capabilities- Experience in designing and implementing Salesforce solutions- Knowledge of Salesforce integration and customization- Hands-on experience with Salesforce Lightning components Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce Technical Architecture- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education