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4.0 - 5.0 years
13 - 18 Lacs
Chennai
Work from Office
Project description We are a Fortune 500 global IT services leader dedicated to delivering excellence for our customers and colleagues. Our more than 130,000 people in 60-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. We leverage the power of partnerships through our curated DXC ecosystem of leading technology providers. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. Responsibilities Develop and maintain Apex classes, triggers, web services, Aura and LWC components, and JavaScript-based customizations. Configure and manage Salesforce object structures, including Profiles, Record Types, Flows, Sharing Rules, and Custom Labels. Contribute to the development and support of solutions in Sales Cloud and Community Cloud environments. Collaborate with cross-functional teams to ensure efficient Salesforce solution delivery aligned with business needs. Ensure code quality, reusability, and adherence to best practices across all Salesforce development activities. Skills Must have 4-5 years of salesforce experience. Hands on coding experience in Apex classes, triggers, web service classes, Aura and LWC components and Javascript. Understanding of Object structure, Profiles, sharing rules, flow, RecordTypes, Custom Labels, etc. Experience in Sales and community cloud Nice to have CSS and Angular JS knowledge. Mulesoft experience Other Languages EnglishC1 Advanced Seniority Senior
Posted 2 months ago
0.0 years
3 - 5 Lacs
Noida
Work from Office
-Hands-on knowledge in Apex programming, Triggers, and LWC -Ability to understand business requirements & translate them into technical solutions -Support in customizing & configuring SFDC as per project needs -Eagerness to learn and grow Required Candidate profile -Good problem-solving and communication skills Note: -Must bring laptop (coding test) -Must completed training (salesforce) -1st round of interview coding (LWC, triggers) -Only CS/IT candidates
Posted 2 months ago
4.0 - 7.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Experience in Configuration/Customization of Salesforce Sales/Service Cloud Expertise in Salesforce Lightning build. Expertise in integration ofCRM/Client technology/Salesforce with Enterprise applications Understands different project methodologies project lifecycles major phases dependencies and milestones within a project and the required documentation needs. Excellent organisational skills Excellent written & oral communication skills Desirable skills/Preferred Qualifications: Experience developing large scale technology solutions using nCino application Contribute to Salesforce component design discussions Exposure to Data security and regulatory controls Proficient in one or more of Sales Service Community or Financial Service Cloud Possesses Salesforce Certifications Admin PD2 at a bare minimum
Posted 2 months ago
5.0 - 10.0 years
5 - 9 Lacs
Andhra Pradesh
Work from Office
Salesforce developers maintain user roles, ensuring there are no security breaches that could place risk on the companys data. Verify and deploy programs and systems Troubleshoot, debug and Deployment Create technical documentation for reference and reporting 5-7 years of development experience Experience in Sales and Service Cloud Good coding and debugging skills in APEX and LWC Atleast 1 year experience in LWC Working hours General shift 2 to 10 PM
Posted 2 months ago
8.0 - 12.0 years
9 - 14 Lacs
Pune
Work from Office
Design, build, test, and deploy custom Salesforce applications. Write efficient, maintainable, and scalable Apex code. Create custom Lightning components and integrate them with other platforms. Maintain and troubleshoot existing applications and integrations. Understanding the business processes, pain points, business needs and customer experience to deliver Salesforce based technical solutions that leverage the most out of the Salesforce platform Author solution design document and provide input to solution architecture Develop Apex, Visualforce, Lightning based enhancements (including LWC and Aura) Achieve appropriate technical certifications on offer from Salesforce and apply their capabilities appropriately to business problems Being a senior in the team should be open to coaching opportunities with the peers by contributing to the Architect Academy and otherwise Ability to manage the team of Junior/Mid-Level Developers for the technical tasks assigned to them on projects
Posted 2 months ago
5.0 - 10.0 years
7 - 11 Lacs
Gurugram
Hybrid
Skill:Salesforce Consultant Notice Period: Immediate . 1. 5 to 8 Years of exp in SFDC Development. 2. 3 to 4 years of exp in Marketing Cloud. 3. 2 to 3 years of exp in API. Note: Shift Time12 PM To 9 PM. Candidate need to work from Client Location on Hybrid mode with 3 Days working from office.
Posted 2 months ago
5.0 - 10.0 years
5 - 15 Lacs
Hyderabad, Bengaluru
Work from Office
Work Location : Bengaluru & Hyderabad: Experience Required : Minimum 4 Years of Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation Salesforce Technical Skills: Lightning experience, LWC (Lightning Web Component), Apex, Triggers, Visual Force, Lightning Aura components Strong experience in Salesforce configuration and customization Strong experience in integrating Salesforce with external systems Strong experience in Agile way of working DevOps practitioner with Bitbucket, Git and CI/CD experience Good understanding and exposure to Salesforce DX Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes Good Communication, analytical & problem solving skill Key Responsibilities: Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements Ensuring Salesforce best practices are followed in configuring and customizing the application Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solutions feasibility and functionality Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances Certifications : Salesforce AppBuilder Platform Developer I Platform Developer 2 Sales Cloud Service Cloud Please share your updated profile to kishan@vantahire.com Regards, TAG Team
Posted 2 months ago
4.0 - 9.0 years
8 - 12 Lacs
Hyderabad
Work from Office
#Skill: Salesforce Developer Cloud #Notice Period: Immediate #Work Mode: WFO #Job Description : Develop Lightning Flow, Apex (classes andtriggers), Lightning Components, and Visualforce to extend Salesforce to support business requirements. Have a good understanding of Lightning web runtime and Lightning Design Systems Have worked on Partner communities and able to build custom functionalities on partner communities. Application development, including basic Visualforce pages/Lightning pages, Lightning Web Components, Assist with each release cycle to implement and deploy new/updates to existing applications and code, Testing** (unit and systems), and debugging, Striving towards coding best practices and data quality, Contributing to technical documentation, Required Qualifications : Experience designing and developing complex Salesforce solutions Experience Apex, Visualforce and Salesforce application design and development experience Experience Lighting Framework development experience Solid knowledge of Object Oriented Design and Programming techniques. Expertise in Apex development - must be knowledgeable in Trigger Frameworks, TDTM, and governor limits.
Posted 2 months ago
6.0 - 10.0 years
13 - 23 Lacs
Hyderabad
Work from Office
Job Summary: We are seeking an experienced Salesforce Developer with 6+ years of hands-on experience in designing, developing, and deploying scalable Salesforce applications. The ideal candidate will have a strong command of Apex, Lightning Web Components (LWC), and Salesforce integration practices. You will collaborate with cross-functional teams to translate business requirements into effective Salesforce solutions. Key Responsibilities: Develop custom applications and enhancements on the Salesforce platform using Apex, Visualforce, and LWC. Implement and maintain workflows, process builders, flows, validation rules, and custom objects. Design and build integrations with external systems using REST/SOAP APIs. Collaborate with business analysts, administrators, and end-users to gather and analyze requirements. Write clean, maintainable, and scalable code following Salesforce best practices. Participate in code reviews and unit/integration testing. Monitor and optimize application performance and troubleshoot production issues. Stay current with Salesforce platform updates and incorporate new features where applicable. Required Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 35 years of hands-on Salesforce development experience. Proficiency in Apex, SOQL, SOSL, LWC, and Visualforce. Solid understanding of Salesforce configuration and customization capabilities. Experience with Salesforce integrations using REST/SOAP APIs and middleware tools. Familiarity with version control tools (e.g., Git) and CI/CD processes. Salesforce Platform Developer I certification (required); Platform Developer II is a plus. Preferred Skills: Experience with Salesforce Service Cloud, Sales Cloud, or Experience Cloud. Knowledge of Salesforce DX, scratch orgs, and SFDX CLI. Exposure to Agile/Scrum environments. Familiarity with DevOps tools like Copado, Gearset, or AutoRabit.
Posted 2 months ago
6.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Remote
Job description Cloud Paradigm is seeking a Force.com Technical Architect to design, develop, enhance and implement solutions on the Salesforce.com platform. You must have a solid foundation in programming and demonstrated development of scalable Apex/Visualforce code. You will be responsible for overall architecture, design, development and integration of salesforce based applications. You should be able to learn new domains quickly, work in a fast paced, team driven environment, and have the ability to communicate well with both technical and business stakeholders. Prime Responsibilities Leading technical design sessions and writing technical design documents Responsible for providing hands on expert level guidance to junior developers for technical issues Expert in Force.com development, integration, OOB features, APEX, Visualforce, designing solutions. Usage of Force.com API and related tools that extend the Salesforce CRM and/or AppExchange products Required Skills/Experience Minimum 6 years experience on Salesforce.com platform. BE/BTech in Computer Science or Masters in Computer Applications Having one or more certifications from Salesforce.com like Certified Platform App Builder, Certified Platform Developer 1 etc. Salesforce Lightning experience is a must Strong object-oriented design skills and experience using design patterns Hands-on experience in APEX, Visualforce and salesforce integrations Demonstrated track record of ownership in a fast-paced environment Must possess strong communication, presentation and interpersonal skills. Ability to collaborate in a team environment of cross-functional and cross-vendor teams, and deliver to aggressive timelines Detail-oriented individual with the ability to learn new products and implement to meet customer requirements. Work experience with AppExchange managed packages is a plus Angular, JavaScript, JQuery and CSS based development experience is a plus Why Cloud Paradigm Opportunity to work with application development for Fortune 50 companies Play hard work hard culture Competitive compensation packages and benefits Comprehensive health plans to keep you healthy and happy Flexible work environment Extensive learning and exponential growth potential Benefits by supporting certifications and training's
Posted 2 months ago
5.0 - 10.0 years
8 - 15 Lacs
Pune
Work from Office
Hiring: Senior Salesforce Developer Location: Pune (Mundhwa) Onsite, 5 days/week Experience: 5+ yrs | Full-Time Skills: Apex, LWC, Integrations, Sales Cloud Apply now via WhatsApp: +91 9899624040 #SalesforceJobs #PuneHiring #NowHiring
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Salesforce Data Migration. Experience3-5 Years.
Posted 2 months ago
3.0 - 8.0 years
6 - 11 Lacs
Pune
Work from Office
salesforce developer Responsibilities Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements Ensuring Salesforce best practices are followed in configuring and customizing the application Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solutions feasibility and functionality Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements , including specifications for user interfaces, customized applications and interactions with internal Salesforce instances Certifications Salesforce AppBuilder Platform Developer I Platform Developer 2 Sales Cloud Service Cloud
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Lightning Components. Experience3-5 Years.
Posted 2 months ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Service Cloud. Experience5-8 Years.
Posted 2 months ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Sales Cloud. Experience5-8 Years.
Posted 2 months ago
5.0 - 8.0 years
10 - 15 Lacs
Jaipur
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years.
Posted 2 months ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Industries Vlocity. Experience5-8 Years.
Posted 2 months ago
6.0 - 11.0 years
8 - 15 Lacs
Pune
Work from Office
Role & responsibilities - Develop and customize Salesforce applications using Apex, Visualforce, Lightning Components, and other Salesforce technologies. - Design and implement solutions leveraging Marketing Cloud and Experience Cloud functionalities. - Serve as the subject matter expert on Salesforce integrations, ensuring seamless data flow between Salesforce and other systems. - Collaborate with stakeholders to gather requirements, create technical designs, and implement solutions that align with business objectives. - Perform code reviews, troubleshoot and resolve issues related to configuration and customization of Salesforce platform. - Maintain high standards of software quality within the team by establishing good practices and habits. - Provide technical guidance and mentorship to junior developers and team members. Preferred candidate profile - Bachelors degree in Computer Science, Engineering, or a related field. - 7+ years of experience as a Salesforce Developer with a strong focus on Marketing Cloud and Experience Cloud. - In-depth knowledge of Salesforce platform capabilities, including but not limited to Apex, Visualforce, Lightning Web Components, SOQL, SOSL, etc. - Proven track record of implementing complex Salesforce solutions and integrations with external systems. - Hands-on experience with Marketing Cloud modules such as Journey Builder, Email Studio, Automation Studio, etc. - Expertise in Experience Cloud (formerly Community Cloud) setup, customization, and integration. - Strong understanding of Salesforce data model, architecture best practices, and security controls. - Excellent communication skills with the ability to articulate technical solutions to non-technical stakeholders. - Salesforce certifications such as Salesforce Certified Platform Developer I OR II, Marketing Cloud Consultant, and Experience Cloud Consultant are a plus. - Experience with Agile development methodologies. - Familiarity with CI/CD pipelines and Salesforce DX. - Ability to work effectively in a fast-paced environment and manage multiple priorities.
Posted 2 months ago
5.0 - 7.0 years
7 - 9 Lacs
Pune
Work from Office
Job Overview We are seeking a skilled Salesforce Administrator to join our team and ensure the optimal performance of our Salesforce platform. The ideal candidate will be responsible for managing system configurations, maintaining data integrity, implementing automation, and supporting users to enhance business processes. Key Responsibilities: Administer and maintain the Salesforce platform, including user setup, customization, and system security. Configure and optimize Salesforce features, such as workflows, validation rules, and approval processes. Manage system upgrades, data integrity, and troubleshooting to ensure seamless operation. Develop reports and dashboards to provide valuable insights for business decision-making. Collaborate with stakeholders to gather requirements and implement process improvements. Support end-users by providing training, documentation, and technical assistance. Ensure compliance with company policies and Salesforce best practices. Required Qualifications: Proven experience as a Salesforce Administrator or in a similar role. Salesforce Administrator Certification (preferred). Strong understanding of Salesforce CRM functionality, automation tools, and reporting. Ability to manage data import/export, validation, and security settings. Excellent problem-solving skills with attention to detail. Effective communication and collaboration skills. Preferred Qualifications: Experience with Salesforce Lightning Components . Familiarity with integrations, third-party applications, and API connections. Knowledge of Salesforce Sales Cloud
Posted 2 months ago
2.0 - 6.0 years
1 - 4 Lacs
Bengaluru
Work from Office
locationsBangalore - North time typeFull time posted onPosted 4 Days Ago job requisition idJR-0011079 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 2 months ago
6.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Ability to configure Litify ELM and demonstrating the ability to independently problem solve and research solutions Write high quality code with test coverage that accounts for both positive and negative test cases Experienced in Agile/SCRUM and TDD development methodologies Experience developing managed packages on the Salesforce Platform, as a part of the ISV Partner Program
Posted 2 months ago
3.0 - 8.0 years
8 - 12 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Salesforce CRMA Consultant1 Job Title: Salesforce CRMA Consultant Location: Offshore Duration: 6 Months : We are seeking a highly skilled Salesforce CRM Analytics (CRMA/Tableau CRM) Consultant to join our offshore team on a 6-month FTE engagement. The successful candidate will be responsible for designing and developing interactive dashboards, transforming Salesforce data into actionable insights, and collaborating closely with business stakeholders to meet reporting and analytics needs. Key Responsibilities: Design, develop, and deploy dashboards and visualizations using Salesforce CRMA/Tableau CRM Create and manage dataflows and recipes for data preparation and transformation Utilize SAQL , SOQL , and JSON-based dashboards to build customized analytical solutions Ensure alignment with the Salesforce data model and security protocols Optimize dashboard performance for scalability and responsiveness Partner with business and technical teams to understand requirements and translate them into technical solutions Maintain best practices for CRMA development and documentation Required Skills: Hands-on experience with Salesforce CRMA (Tableau CRM) Proficiency in SAQL, SOQL , and JSON Strong understanding of dataflows, recipes , and Salesforce data architecture Experience with dashboard performance tuning and optimization Familiarity with Salesforce data security model (sharing rules, field-level security, etc.) Location - Pune,Hyderabad,Kolkata,Jaipur,Chandigarh
Posted 2 months ago
5.0 - 10.0 years
6 - 11 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Salesforce Developer with NodeJS1 TitleSalesforce Developer with NodeJSResponsibilities Develop custom solutions and integrations on the Salesforce platform using Apex, Visualforce, Lightning Web Components, NodeJS, and other Salesforce development tools. Work with business stakeholders and other developers to ensure Salesforce solutions align with lightweight, consistent governance standards and best practices. Provide technical guidance and support to internal users, including troubleshooting issues and developing training materials. Collaborate with other developers to ensure Salesforce solutions are scalable, maintainable, and aligned with enterprise architecture. Stay up-to-date with Salesforce releases and features, and identify opportunities for innovation and improvement in Salesforce solutions. Participate in the planning and executing of Salesforce projects and initiatives, including testing and deployment activities. Ensure that Salesforce solutions are secure, reliable, and available to users. Research and evaluate new Salesforce features and functionality and make recommendations for adoption based on business needs and technical feasibility. Collaborate with cross-functional teams to gather requirements, design, and implement complex data models and integrations with other systems. Identify, troubleshoot, and resolve performance and row lock issues to ensure optimal system performance. Ensure compliance with Salesforce security best practices and data protection regulations. Mentor and coach junior developers, fostering a culture of collaboration and continuous learning. Basic Qualifications Bachelor's degree in Computer Science or a related field 5+ years of experience in Salesforce development, including developing custom solutions and integrations using Apex, Visualforce, Lightning Web Components, and NodeJS Salesforce Certified Platform Developer I and II Salesforce Certified JavaScript Developer I Proficient in Salesforce security models and best practices Strong understanding of the Salesforce data model, including relationships between objects and fields Must have a business process mindset Experience with Agile methodologies and tools Experience with CI/CD tools (GitHub, Salesforce CLI, etc.) for Salesforce Excellent communication and interpersonal skills, with the ability to work effectively in a team environment Strong problem-solving and analytical skills Preferred Qualifications Strong experience with NodeJS development, including developing RESTful APIs, microservices, and server-side applications Experience with enterprise system implementations for global companies with Annual Revenue >$5B Experience with enterprise system implementations Experience with Selenium and JEST Comfortable with lightweight, consistent governance standards and best practices Experience with Salesforce security and compliance standards, such as GDPR and HIPAA, is a plus Location - Pune,Hyderabad,Kolkata,Jaipur,Chandigarh
Posted 2 months ago
3.0 - 7.0 years
6 - 10 Lacs
Hyderabad, Pune
Work from Office
Salesforce LWC Developer2 Job Overview: The Salesforce LWC Developer plays a key role in developing, customizing, and maintaining Salesforce Lightning Web Components to meet the organization's needs. This individual will work closely with stakeholders to gather requirements, design solutions, and implement functionality within the Salesforce platform. This is an Individual Contributor role and requires the developer to manage, coordinate with other team / team members and communicate with the customer effectively. Key Responsibilities: LWC DevelopmentDesign, develop, and implement Lightning Web Components (LWC), APEX Classes to enhance and customize Salesforce functionalities. Adhere to the standard Salesforce Coding Best Practices. GatheringCollaborate with business analysts/users and other stakeholders to gather and understand requirements for Salesforce-based solutions. Solution DesignCreate technical designs for LWC solutions, ensuring they align with best practices and Salesforce architecture standards. CustomizationCustomize Salesforce components, including objects, fields, page layouts, record types, validation rules, and workflows, to meet specific business requirements. IntegrationBuild integrations with external systems or applications, such as REST/SOAP services, to ensure data consistency and streamline processes. Testing and Quality AssuranceDevelop and execute test cases, perform unit testing, and ensure the quality and stability of LWC solutions. MaintenanceMaintain and enhance existing LWC components and Salesforce configurations as business needs evolve. Performance OptimizationOptimize the performance of LWC components and troubleshoot issues when necessary. SecurityImplement and maintain security best practices within the Salesforce platform, ensuring data integrity and compliance with security standards.
Posted 2 months ago
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