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3.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering Service Line Quality Responsibilities Platform Development and Management1.Design, develop, and maintain Internal Developer Platform (IDP) tools, ensuring they meet the needs of engineering teams.2.Build and enhance self-service capabilities such as resource provisioning, CI/CD pipelines, and service management within the platform.3.Integrate multiple tools and services (e.g., Git, Jenkins, Kubernetes, Helm, etc.) into a unified developer experience.4.Ensure platform tools are highly scalable, available, and meet security and performance standards. Preferred Skills: Technology-Salesforce-Salesforce Lightning
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem-solving skills along with an ability to collaborate Technical and Professional : Technology-Salesforce-Salesforce Lightning Preferred Skills: Technology-Salesforce-Salesforce Lightning
Posted 2 months ago
4.0 - 7.0 years
0 Lacs
Bengaluru
Work from Office
Role & responsibilities Roles and Responsibilities Experience Summary: 4 to 7 years of IT experience with Force.com platform Developer Experience on Agile (Scrum Based) Project Methodology. Hands on experience in requirement gathering, preparing of functional specifications and technical design documents. Hands on experience in developing Apex Classes, Visual force pages and Triggers and Trigger Framework. Having Good Experience on Lightning Aura components. Extensive working experience on Lighting web components Good command on APEX programming language, SOSL, SOQL etc. Good Experience on Batch Apex, Schedule Apex and Queueable Apex Experienced on JavaScript Remoting Experienced in Apex unit testing with governor friendly coding. Extensive experience in Data Loader for Data migration activities from Org to org. Experience on working Web services in Salesforce. Implemented Security and Sharing Rules at Object, Field, and Record Level for different users at different levels of organization. Also, created various profiles and configured the permissions based on the organizational hierarchy Experience in working with share object and content documents Worked on the designing of Custom Objects, Custom Tabs, Custom Fields, Custom Reports. Maintain User Accounts, Roles and Profiles in the Salesforce.com application. Created the Validation Rules, Approval Process, Workflows for automated lead routing, lead escalation and Email Alerts. Experience working with Force.com IDE, Data Loader, Import Wizard and salesforce.com. Good on REST Api and Tooling Api. Good Experience on Salesforce Communities. Experienced on creation of packages (Managed). Experience in Documenting the items which is related to installation and admin activities. Good ability to work in team environment. Lead feature and architecture design with a major focus on force.com platform. Hands on design and development of custom solutions on the force.com platform including significant work in Apex, Visualforce and application integration patterns. Have a passion for quality and writing clean, solid, readable code that scales and performs well. Adopt, embrace, and promote agile and test-driven practices with your peers. Value team excellence over individual productivity. Designs and implements business technology solutions focused on cloud-based business applications, specifically force.com. Release and Environment Management including sandbox usage planning, metadata and data migration, environment comparisons and version control. Participate and promote architectural initiatives, balancing long-term velocity with short-term customer needs. Technical Skills: Cloud Computing : Salesforce. Languages: APEX, Java core concepts, LWC Web Technologies: JavaScript, jQuery, Bootstrap, HTML, CSS DBMS: SOQL Data Loader, Work bench Tools: Data Loader IDE Tools: Eclipse, Force.com IDE, ASIDE, VS code Operating Systems : Windows 2000/NT/2007/XP/Vista. Required experience: Salesforce Developer: 4-7 years. Desired Candidate Profile: Salesforce Developer Certification. Experience developing customer-facing user interfaces
Posted 2 months ago
4.0 - 8.0 years
22 - 25 Lacs
Bengaluru, Outer ringroad
Work from Office
We are seeking a highly skilled and motivated Senior Salesforce Developer with a solid background in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). The ideal candidate will have 4-7 years of experience working with Salesforce, demonstrating deep technical expertise, and a passion for delivering high-quality solutions. As a Senior Salesforce Developer, you will work with business stakeholders and technical teams to design, develop, and implement robust Salesforce solutions, contributing to the success of the organization. Key Responsibilities: Design, develop, and customize Salesforce applications leveraging Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Develop and maintain custom Apex classes, triggers, Visualforce pages, and other Salesforce technologies to meet business requirements. Collaborate with business analysts, project managers, and other stakeholders to translate business needs into effective Salesforce solutions. Implement and customize Salesforce automation tools such as Flows, Workflows, and Process Builder to improve business processes. Build and deploy Lightning Web Components (LWC) to enhance user interfaces and improve user experience. Lead development efforts for integrations between Salesforce and third-party applications using REST/SOAP APIs, middleware, and other integration techniques. Ensure code quality by following best practices and participating in regular code reviews and unit testing. Troubleshoot and resolve complex technical issues and provide support for ongoing system improvements. Optimize Salesforce applications for performance, scalability, and reliability. Stay current with Salesforce updates, new features, and industry best practices to provide innovative solutions. Contribute to the development and enhancement of development processes, tools, and methodologies. Required Skills & Experience: 4-7 years of experience in Salesforce development, with strong expertise in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Proficiency in Apex, Visualforce, SOQL, and Salesforce data model. Strong experience in building and deploying Lightning Web Components (LWC) to improve user experience and functionality. Expertise in Salesforce configuration tools, including Flows, Workflows, and Process Builder. Hands-on experience with Salesforce integrations using REST/SOAP APIs and other integration tools. Experience with Salesforce security models, including profiles, permission sets, and sharing rules. Familiarity with Salesforce deployment tools such as Change Sets, ANT, or Salesforce DX. Strong problem-solving and debugging skills with the ability to resolve complex issues. Knowledge of Salesforce best practices and design patterns, ensuring high-quality code and solutions. Desired Skills: Salesforce certifications such as Platform Developer I, Platform Developer II, or Sales/Service Cloud Consultant. Experience with Salesforce Communities or Experience Cloud. Knowledge of Salesforce CPQ, Field Service Lightning, or Marketing Cloud is a plus. Experience with Salesforce DevOps processes (CI/CD, Source Control, and automated deployments). Familiarity with front-end web technologies (HTML, CSS, JavaScript).
Posted 2 months ago
2.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
We are seeking a motivated and experienced Salesforce Team Lead with a strong background in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). The ideal candidate will have 4-7 years of experience in Salesforce development and implementation, with a passion for leading and mentoring a team of Salesforce professionals. As a Team Lead, you will be responsible for overseeing the delivery of high-quality Salesforce solutions, guiding a team of developers, and working closely with cross-functional teams to ensure the successful execution of business requirements. Key Responsibilities: Lead and manage a team of Salesforce developers and administrators, ensuring they deliver quality solutions in a timely manner. Design, develop, and implement Salesforce solutions using Sales Cloud, Service Cloud, and Lightning Web Components (LWC) to address business needs and requirements. Collaborate with business stakeholders to understand requirements and translate them into effective Salesforce solutions. Oversee the development and customization of Salesforce applications, ensuring best practices are followed for design, coding, and deployment. Provide technical leadership and guidance to the team, mentoring junior developers and ensuring continuous learning and growth. Ensure the team adheres to Salesforce development standards and provides high-quality, maintainable code. Lead the planning, design, and implementation of integration strategies between Salesforce and third-party systems. Optimize Salesforce applications for performance, scalability, and user experience. Conduct regular code reviews, testing, and troubleshooting to ensure the delivery of high-quality solutions. Participate in sprint planning, provide progress updates, and manage priorities to meet project deadlines. Coordinate with cross-functional teams (Product, Operations, Business, etc.) to ensure smooth and effective project delivery. Stay up-to-date with Salesforce product innovations, best practices, and emerging technologies, bringing new ideas to the team. Required Skills & Experience: 4-7 years of experience with Salesforce development, particularly Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Strong expertise in Salesforce platform features, including configuration, customization, and automation tools (Flows, Workflows, Process Builder). Proven experience in building and deploying Lightning Web Components (LWC) and leveraging them to enhance user experiences. In-depth knowledge of Apex, Visualforce, SOQL, and Salesforce data model. Experience with Salesforce integrations, including web services (REST/SOAP APIs) and third-party systems. Solid understanding of Salesforce security and sharing models, including profiles, permission sets, and roles. Demonstrated experience with agile development practices and leading teams in a fast-paced environment. Strong problem-solving skills, with the ability to troubleshoot and resolve complex issues in Salesforce. Excellent communication skills with the ability to engage with both technical and non-technical stakeholders. Desired Skills: Salesforce certifications such as Platform Developer I, Platform Developer II, or Sales/Service Cloud Consultant. Experience in Salesforce Communities or Experience Cloud. Familiarity with Salesforce CPQ, Field Service Lightning, or Marketing Cloud is a plus. Experience with Salesforce DevOps processes (CI/CD, Source Control). Knowledge of other front-end technologies such as JavaScript, HTML, CSS.
Posted 2 months ago
6.0 - 7.0 years
15 - 20 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
6+ years of hands-on experience in Salesforce development Preferably 8+ years total experience in similar technical roles LWC (Lightning Web Components) – Building modern UI components in Salesforce and Apex
Posted 2 months ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Seeking an experienced CPQ Consultant with expertise in Salesforce CPQ, Revenue Cloud, and Conga CPQ to lead implementations, migrations, and process optimization for quote-to-cash systems. Key Responsibilities: Design, configure, and migrate CPQ solutions (Salesforce/Conga) for clients, including integration with Order Management and Billing systems (e.g., Zuora, Salesforce Billing). Optimize CPQ processes (pricing, product rules, approvals) and advise on best practices for subscription billing, contract lifecycle management (CLM), and revenue recognition. Lead data migration (product catalogs, quotes) and troubleshoot quote/order workflows. Collaborate with cross-functional teams (Sales, Finance, IT) to ensure seamless system integration. Requirements: 6+ years of hands-on Salesforce CPQ and Revenue Cloud implementation experience. Proven expertise in Conga CPQ (CLM, Contracts) and CPQ migrations. Strong knowledge of Order Management (e.g., Salesforce OM) and Billing systems. Certifications: Salesforce CPQ Specialist/Revenue Cloud Consultant Proven expertise with data migration tools and Agile methodologies. Seeking an experienced CPQ Consultant with expertise in Salesforce CPQ, Revenue Cloud, and Conga CPQ to lead implementations, migrations, and process optimization for quote-to-cash systems. Key Responsibilities: Design, configure, and migrate CPQ solutions (Salesforce/Conga) for clients, including integration with Order Management and Billing systems (e.g., Zuora, Salesforce Billing). Optimize CPQ processes (pricing, product rules, approvals) and advise on best practices for subscription billing, contract lifecycle management (CLM), and revenue recognition. Lead data migration (product catalogs, quotes) and troubleshoot quote/order workflows. Collaborate with cross-functional teams (Sales, Finance, IT) to ensure seamless system integration. Requirements: 6+ years of hands-on Salesforce CPQ and Revenue Cloud implementation experience. Proven expertise in Conga CPQ (CLM, Contracts) and CPQ migrations. Strong knowledge of Order Management (e.g., Salesforce OM) and Billing systems. Certifications: Salesforce CPQ Specialist/Revenue Cloud Consultant Proven expertise with data migration tools and Agile methodologies.
Posted 2 months ago
5.0 - 10.0 years
5 - 12 Lacs
Hyderabad
Work from Office
Job Title: Senior Programmer Location: Hyderabad Department: IT / CRM Development Experience: 5 to 10 Years Education: B.Tech / M.Tech / Masters in Computer Science Job Type: Full-Time Job Overview: We are seeking a highly skilled and experienced Senior Salesforce Developer with 3 to 6 years of relevant hands-on experience in Salesforce CRM development. The ideal candidate will possess advanced technical capabilities, deep knowledge of Salesforce architecture, and a passion for building scalable and efficient customer-facing interfaces. Key Responsibilities: • Design, develop, and deploy robust Salesforce solutions tailored to business needs. • Build and enhance custom applications using Apex, Visualforce, Lightning Components, and Salesforce APIs. • Develop and maintain customer-facing user interfaces with clean and efficient code. • Integrate Salesforce with external systems and third-party services using REST/SOAP APIs. • Utilize tools like Heroku and MavensMate/Eclipse for application deployment and environment management. • Collaborate with cross-functional teams including Product, QA, and Admins to deliver high-quality features. • Troubleshoot and resolve complex technical issues in the CRM environment. • Provide ongoing maintenance and support of existing Salesforce implementations. • Adhere to Salesforce best practices and ensure code quality and performance. Required Skills & Qualifications: • Bachelor's or Master's degree in Computer Science or related technical field (B.Tech / M.Tech preferred). • 3 to 6 years of hands-on experience working on Salesforce CRM. • Proficient in Apex, Visualforce, Lightning Web Components, and Salesforce APIs. • Strong understanding of Salesforce architecture and data modeling. • Advanced knowledge of MySQL, Heroku, and modern development tools. • Working experience with development tools such as MavensMate or Eclipse. • Excellent analytical and problem-solving skills. • Strong verbal and written communication abilities. Nice to Have: • Salesforce Developer Certification (Platform Developer I or II) • Experience with CI/CD pipelines and version control tools like Git. • Exposure to JavaScript frameworks (e.g., React, Angular) is a plus. • Experience working in Agile/Scrum environments. Why Join Us: • Competitive compensation and performance-based incentives • Opportunity to work with cutting-edge CRM technologies • Flexible work arrangements and supportive team culture • Career advancement and certification sponsorship To Apply: Send your updated resume to career@y-axis.com with the subject line: Application Senior Salesforce Developer.
Posted 2 months ago
4.0 - 9.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Job Title: Senior Salesforce Developer Location: Hyderabad Department: IT / CRM Development Experience: 4 to 9 Years Education: B.Tech / M.Tech / Masters in Computer Science Job Type: Full-Time Job Overview: We are seeking a highly skilled and experienced Senior Salesforce Developer with 3 to 6 years of relevant hands-on experience in Salesforce CRM development. The ideal candidate will possess advanced technical capabilities, deep knowledge of Salesforce architecture, and a passion for building scalable and efficient customer-facing interfaces. Key Responsibilities: • Design, develop, and deploy robust Salesforce solutions tailored to business needs. • Build and enhance custom applications using Apex, Visualforce, Lightning Components, and Salesforce APIs. • Develop and maintain customer-facing user interfaces with clean and efficient code. • Integrate Salesforce with external systems and third-party services using REST/SOAP APIs. • Utilize tools like Heroku and MavensMate/Eclipse for application deployment and environment management. • Collaborate with cross-functional teams including Product, QA, and Admins to deliver high-quality features. • Troubleshoot and resolve complex technical issues in the CRM environment. • Provide ongoing maintenance and support of existing Salesforce implementations. • Adhere to Salesforce best practices and ensure code quality and performance. Required Skills & Qualifications: • Bachelor's or Master's degree in Computer Science or related technical field (B.Tech / M.Tech preferred). • 3 to 6 years of hands-on experience working on Salesforce CRM. • Proficient in Apex, Visualforce, Lightning Web Components, and Salesforce APIs. • Strong understanding of Salesforce architecture and data modeling. • Advanced knowledge of MySQL, Heroku, and modern development tools. • Working experience with development tools such as MavensMate or Eclipse. • Excellent analytical and problem-solving skills. • Strong verbal and written communication abilities. Nice to Have: • Salesforce Developer Certification (Platform Developer I or II) • Experience with CI/CD pipelines and version control tools like Git. • Exposure to JavaScript frameworks (e.g., React, Angular) is a plus. • Experience working in Agile/Scrum environments. Why Join Us: • Competitive compensation and performance-based incentives • Opportunity to work with cutting-edge CRM technologies • Flexible work arrangements and supportive team culture • Career advancement and certification sponsorship To Apply: Send your updated resume to career@y-axis.com with the subject line: Application Senior Salesforce Developer.
Posted 2 months ago
3.0 - 5.0 years
12 - 14 Lacs
Chennai
Work from Office
We are seeking a highly skilled and motivated Senior Salesforce Developer with a solid background in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). The ideal candidate will have 4-7 years of experience working with Salesforce, demonstrating deep technical expertise, and a passion for delivering high-quality solutions. As a Senior Salesforce Developer, you will work with business stakeholders and technical teams to design, develop, and implement robust Salesforce solutions, contributing to the success of the organization. Key Responsibilities: Design, develop, and customize Salesforce applications leveraging Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Develop and maintain custom Apex classes, triggers, Visualforce pages, and other Salesforce technologies to meet business requirements. Collaborate with business analysts, project managers, and other stakeholders to translate business needs into effective Salesforce solutions. Implement and customize Salesforce automation tools such as Flows, Workflows, and Process Builder to improve business processes. Build and deploy Lightning Web Components (LWC) to enhance user interfaces and improve user experience. Lead development efforts for integrations between Salesforce and third-party applications using REST/SOAP APIs, middleware, and other integration techniques. Ensure code quality by following best practices and participating in regular code reviews and unit testing. Troubleshoot and resolve complex technical issues and provide support for ongoing system improvements. Optimize Salesforce applications for performance, scalability, and reliability. Stay current with Salesforce updates, new features, and industry best practices to provide innovative solutions. Contribute to the development and enhancement of development processes, tools, and methodologies. Required Skills & Experience: 4-7 years of experience in Salesforce development, with strong expertise in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Proficiency in Apex, Visualforce, SOQL, and Salesforce data model. Strong experience in building and deploying Lightning Web Components (LWC) to improve user experience and functionality. Expertise in Salesforce configuration tools, including Flows, Workflows, and Process Builder. Hands-on experience with Salesforce integrations using REST/SOAP APIs and other integration tools. Experience with Salesforce security models, including profiles, permission sets, and sharing rules. Familiarity with Salesforce deployment tools such as Change Sets, ANT, or Salesforce DX. Strong problem-solving and debugging skills with the ability to resolve complex issues. Knowledge of Salesforce best practices and design patterns, ensuring high-quality code and solutions. Desired Skills: Salesforce certifications such as Platform Developer I, Platform Developer II, or Sales/Service Cloud Consultant. Experience with Salesforce Communities or Experience Cloud. Knowledge of Salesforce CPQ, Field Service Lightning, or Marketing Cloud is a plus. Experience with Salesforce DevOps processes (CI/CD, Source Control, and automated deployments). Familiarity with front-end web technologies (HTML, CSS, JavaScript).
Posted 2 months ago
8.0 - 10.0 years
12 - 14 Lacs
Mumbai, New Delhi, Bengaluru
Work from Office
We are seeking a Senior Salesforce Developer with 8-10 years of experience in Salesforce development and a strong focus on integration and cloud technologies. The role involves designing, developing, and implementing custom Salesforce solutions, including integrations with third-party systems and cloud platforms. The candidate should have extensive experience with Apex, Visualforce, Lightning Components, and Salesforce APIs (REST, SOAP). Proficiency in integration platforms such as MuleSoft, Salesforce Connect, or other middleware tools is essential. Experience with cloud technologies like AWS, Azure, or Google Cloud is highly desired. The ideal candidate will lead complex integration projects, collaborate with cross-functional teams, and ensure the seamless flow of data between Salesforce and external systems. Location - Remote, Hyderabad,Ahmedabad,pune,chennai,kolkata.
Posted 2 months ago
5.0 - 8.0 years
19 - 20 Lacs
Chennai
Work from Office
We are looking for a dynamic, experienced, and highly skilled Senior Salesforce Developer Architect with over 7 years of expertise in Salesforce core functionalities, integrations, Apex programming, scripting, customizations, and automation tools like Flows/Workflows. The ideal candidate will possess a strong technical foundation while demonstrating a flexible and hands-on approach to problem-solving. As a Senior Salesforce Developer Architect, you will be responsible for leading technical initiatives, designing and implementing solutions, and working closely with teams to drive Salesforce-related enhancements and integrations. You should have a passion for pushing boundaries, exploring new ideas, and taking ownership of end-to-end Salesforce solutions. Key Responsibilities: Design, develop, and implement complex Salesforce solutions across various functional areas including sales, service, and marketing. Integrate Salesforce with third-party systems using REST/SOAP APIs, middleware tools, and other integration technologies. Write and maintain clean, scalable, and efficient Apex code for business logic and data processing. Configure and customize Salesforce applications using Lightning Components, Visualforce, and declarative tools (flows, workflows). Lead technical discussions and provide mentorship to junior team members, while maintaining code quality, design standards, and best practices. Collaborate with business stakeholders to understand requirements, and translate them into scalable Salesforce solutions. Troubleshoot and resolve technical issues and performance bottlenecks, ensuring system stability and reliability. Create and maintain detailed documentation of system architecture, integrations, and custom code. Conduct Proof of Concepts (POCs) to evaluate new technologies and approaches, staying on top of Salesforce innovations. Continuously assess and challenge the current Salesforce setup, advocating for improvements and more efficient solutions. Take a hands-on approach when needed, diving into code to resolve complex issues or implement rapid solutions. Required Skills & Experience: 7+ years of hands-on experience with Salesforce development (Apex, Visualforce, Lightning, SOQL, and SOSL). Expertise in Salesforce integrations using APIs, middleware tools, and third-party systems. Strong understanding of Salesforce Flows, Workflows, and process automation tools. Experience with Salesforce data modeling, security, and governance best practices. Proficiency in writing Apex triggers, batch classes, and managing Salesforce data structures. Ability to think critically, challenge current designs, and recommend optimized solutions. Experience working in agile environments, leading sprints, and collaborating with cross-functional teams. Excellent problem-solving skills with a strong technical background. Strong communication skills, capable of interacting with both technical and non-technical stakeholders. Desired Skills: Salesforce certifications (Platform Developer I/II, Application Architect, etc.). Experience with Salesforce Lightning Web Components (LWC). Knowledge of Salesforce DevOps and CI/CD practices. Experience with Salesforce CPQ, Marketing Cloud, or Service Cloud is a plus. Familiarity with tools like MuleSoft, Dell Boomi, or other integration platforms is advantageous.
Posted 2 months ago
7.0 - 9.0 years
9 - 11 Lacs
Bengaluru
Work from Office
We are seeking a highly experienced Salesforce Architect with a strong background in Apex, LWC, and Visualforce to design, develop, and support Salesforce applications, including Experience, Commerce, and Sales modules. The ideal candidate will work closely with platform architects and business analysts to translate business requirements into scalable and smart Salesforce solutions. Responsibilities include Salesforce application design, solution blueprinting, effort estimation, and work plan creation. The role requires deep technical expertise in custom development using Apex, Visualforce, JavaScript, and Lightning, along with REST, SOAP APIs, and Salesforce integrations. The candidate will participate in all phases of the software development lifecycle, including discovery, analysis, configuration, code development, testing, deployment, and support.
Posted 2 months ago
5.0 - 8.0 years
9 - 14 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Industries Vlocity. Experience5-8 Years.
Posted 2 months ago
5.0 - 10.0 years
12 - 22 Lacs
Hyderabad
Remote
Job Summary: We are looking for a passionate and motivated Salesforce Developer with a basic understanding of Salesforce components and web technologies. This role is ideal for candidates with foundational knowledge in Salesforce and eagerness to grow in a dynamic CRM environment. Key Responsibilities: Assist in the development, configuration, and maintenance of Salesforce applications. Work on customizations using Apex, Visualforce, and Lightning Components (Aura/LWC). Support Salesforce Sales Cloud and Service Cloud implementations. Create and maintain process automation using Flows, Process Builder, and Workflows. Collaborate with senior developers and stakeholders to gather and implement requirements. Participate in unit testing and troubleshooting of Salesforce applications. Help with basic deployment tasks and sandbox management. Required Skills: Basic understanding of Salesforce platform and CRM concepts Hands-on experience or knowledge in: Apex and Visualforce Lightning Components (Aura / LWC) SOQL / SOSL Salesforce Sales Cloud and/or Service Cloud Basic Process Automation (Flows, Validation Rules) Familiarity with Java , HTML , and JavaScript is a plus Understanding of Salesforce Testing and debugging Nice to Have: Exposure to Community Cloud , Marketing Cloud , or Salesforce CPQ Knowledge of Velocity or Deployment Automation Tools like ANT, Copado, or Git Salesforce Certification (ADM 201, PD1) is an added advantage * Perks and Benefits Joining bonus is available . For any queries, please feel free to contact us at the following email address E mail id :: info@heyroot.com
Posted 2 months ago
4.0 - 9.0 years
9 - 19 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Hybrid
What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where youll find unrivaled opportunities to succeed and realize your full potential Deloitte is where youll find unrivaled opportunities to succeed and realize your full potential. The Team Deloitte Digital is passionate and focused on helping clients tackle their most complex challenges with Salesforce technology. Learn how we help clients innovate, improve user experience, and maximize the value from customer operations by harnessing the breadth and depth of our digital capabilities. Learn more about Salesforce Technology Practice Mandatory Experience: Salesforce Service Cloud Work youll do: In our Consulting team youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. Youll: Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards Develop solution using Salesforce configure and customization features. Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences Applies awareness of global trends to address client needs and enhance recommendations Understands the impact of emerging technologies on relevant functions and processes Qualifications: Prior experience in Salesforce mandatorily. Should have good understanding of Salesforce features like lightening, integration etc and project implementation methodology Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds. Knowledge on Heroku and e-commerce will be a plus. Ability to understand requirements and prepare effort estimates and overall system design. Should have managed clients and lead a multi member team on the last few projects. Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates. Aware of implementation best practices on Force.com platform and Salesforce. Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc. Handling a team and also responsible for client deliverables. Eligibility criteria and requirements: Extensive experience in solution design, client management, client demo, conducting design & development workshops 3 to 8 years of relevant experience in management or consulting oriented environment. At least 3-4 end to end SFDC implementation experience in India or globally Graduate degree (Science or Engineering) from premier institutes Willingness to travel for short and long term durations Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. In addition to living our purpose, Consultant across our organization: Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador. Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities. Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results. Identifies and embraces our purpose and values and puts these into practice in their professional life. Builds relationships and communicates effectively in order to positively influence peers and other stakeholders. How you’ll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.
Posted 2 months ago
3.0 - 8.0 years
14 - 22 Lacs
Kochi, Ernakulam
Hybrid
What You will Do Support development of the environment including customization of objects, fields, layouts, reports, dashboards, and security. Identify improvement opportunities to optimize system processes. Work with subject matter experts to design and implement Salesforce functions and processes. Respond to maintenance and user support requests, troubleshoot system issues and resolve them in a timely fashion to minimize the impact on users. Create and maintain training documentation and perform user training. Training for new Salesforce users including process requirements. Help promote best practices in Salesforce usage. Help implement and roll out add-ons and integrations. Make users aware of new features. Document Salesforce processes and procedures Experience Youll Bring: A minimum of 4 years of hands-on proven SalesForce Development experience. 3 years of programming experience in Salesforce Lightning Web Components (LWC) , REST/SOAP APIs, APEX triggers/classes and Visual Force. Experience with Force.com tools, such as Data loader and Visual Workflows. Excellent oral and written presentation and communication skills. Hands-on experience in writing test scripts and implementing automated testing strategies. Salesforce certifications such as Platform Developer I is a plus. Solid understanding of basic sales processes. Exposure to Einstein technologies and Omni-Channel, with a flexible mindset to learn new technologies and stay updated with the evolving Salesforce ecosystem. Excellent oral and written presentation and communication skills Strong problem-solving abilities individually and within a team, across various platforms. Self-starter organized and attentive to detail. Creative, energetic, positive attitude. Collaborates well with others. Nice to have: Salesforce Administrator Certification Salesforce Developer Certification
Posted 2 months ago
7.0 - 12.0 years
30 Lacs
Bengaluru
Remote
Candidate Specification: Minimum 6 years of relevant experience in Salesforce Development BE/BTech in Computer Science or Masters in Computer Applications Complete Remote NP - Immediate to 30 days. Job Description; Having one or more certifications from Salesforce.com like Certified Platform App Builder Certified Platform Developer 1 etc. Salesforce Lightning experience is a must. Strong object-oriented design skills and experience using design patterns. Hands-on experience in APEX, Visualforce and salesforce integrations. Demonstrated track record of ownership in a fast-paced environment. Contact Person- Deepikad Contact Number- 9840033579 Email- deepikad@gojobs.biz
Posted 2 months ago
4.0 - 9.0 years
16 - 31 Lacs
Bengaluru
Remote
-Configure and customize Salesforce CPQ to meet business requirements, including product setup, pricing rules, and discounting logic. -Automate and manage the quote generation process to ensure accuracy and efficiency in sales operations.
Posted 2 months ago
6.0 - 11.0 years
18 - 20 Lacs
Bengaluru
Hybrid
We are seeking an experienced Salesforce Techno-Functional Consultant with proven expertise in both technical development and functional business analysis, as well as hands-on experience with Jitterbit for systems integration. The ideal candidate will bridge business requirements and technical solutions, ensuring seamless integration between Salesforce and external systems. Role & responsibilities Functional: • Collaborate with stakeholders to gather, analyze, and document business requirements, user stories, and workflows. • Map business processes and recommend Salesforce-based solutions to drive efficiency and achieve organizational goals. • Serve as a liaison between business users and technical teams, translating requirements into actionable technical specifications. • Conduct user training and prepare documentation to support system adoption and ongoing usability. • Provide functional expertise across Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and related products. Technical: • Design and develop scalable Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs. • Customize Salesforce configurations, including custom objects, workflows, process builder, and Flows. • Lead and execute integration projects using Jitterbit , ensuring robust, secure, and scalable data exchange between Salesforce and third-party applications. • Develop, test, and maintain Jitterbit integrations, including data mapping, transformation, and error handling. • Manage data migration activities, including mapping, cleansing, validation, and synchronization using Jitterbit and Salesforce tools. • Ensure adherence to Salesforce and integration best practices in data modeling, security, and architecture. Required Skills & Experience • 6+ years of experience in Salesforce implementation, customization, and integration. • Strong experience with Jitterbit for Salesforce integrations (design, development, deployment, and support). • Proficiency in Apex, Visualforce, Lightning Web Components, and Salesforce APIs. • Demonstrated experience with requirements gathering, business process mapping, and functional solutioning. • Solid understanding of Salesforce architecture, security, and data management best practices. • Experience with other integration/middleware platforms (e.g., MuleSoft, Dell Boomi, Informatica) is a plus. • Strong communication, stakeholder management, and problem-solving skills. • Salesforce certifications (e.g., Platform Developer, Administrator) preferred. Preferred: • Experience with additional cloud platforms (e.g., AWS). • Technical project management experience. • Familiarity with Agile methodologies.
Posted 2 months ago
3.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Aura Components Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the applications function as intended, while continuously seeking ways to enhance the user experience and meet evolving business demands. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Aura Components.- Strong understanding of application development lifecycle and methodologies.- Experience with Salesforce platform features and functionalities.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with integration techniques and APIs within Salesforce. Additional Information:- The candidate should have minimum 3 years of experience in Salesforce Lightning Aura Components.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
3.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will play a crucial role in developing innovative solutions to address business needs and enhance user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to analyze business requirements and translate them into technical solutions.- Develop high-quality code following best practices and coding standards.- Conduct thorough testing and debugging of applications to ensure optimal performance.- Provide technical support and guidance to team members.- Stay updated with the latest trends and technologies in application development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Strong understanding of Salesforce platform and its capabilities.- Experience in designing and implementing scalable and secure applications.- Knowledge of web technologies such as HTML, CSS, and JavaScript.- Hands-on experience with Salesforce integration and customization.- Good To Have Skills: Experience with Salesforce Aura Components. Additional Information:- The candidate should have a minimum of 3 years of experience in Salesforce Lightning Web Components.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 months ago
3.0 - 8.0 years
5 - 9 Lacs
Gurugram
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and debugging processes to ensure the applications function as intended, while continuously seeking ways to enhance application functionality and user satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Good To Have Skills: Experience with Apex programming and Salesforce APIs.- Strong understanding of web development technologies such as HTML, CSS, and JavaScript.- Familiarity with Salesforce platform features and capabilities.- Experience in integrating third-party applications with Salesforce. Additional Information:- The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
3.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will play a crucial role in developing innovative solutions to address business needs and enhance user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop and implement Salesforce Lightning Web Components.- Collaborate with cross-functional teams to gather and understand business requirements.- Troubleshoot and resolve technical issues in applications.- Stay updated with the latest Salesforce technologies and best practices.- Provide technical guidance and mentorship to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Strong understanding of Salesforce development best practices.- Experience with Salesforce integration and customization.- Hands-on experience in Salesforce configuration and customization.- Good To Have Skills: Experience with Salesforce Aura Components. Additional Information:- The candidate should have a minimum of 3 years of experience in Salesforce Lightning Web Components.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 months ago
5.0 - 10.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Marketing Cloud, Salesforce Lightning Web Components, Salesforce Marketing Cloud Customer Data Platform, Salesforce Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Marketing Cloud, Salesforce Development, Salesforce Lightning Web Components- Strong understanding of Salesforce Marketing Cloud functionalities- Experience in developing and implementing Salesforce Marketing Cloud solutions- Hands-on experience with Salesforce Marketing Cloud Customer Data Platform- Knowledge of Salesforce Marketing Cloud best practices Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce Marketing Cloud- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 months ago
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