36704 Salesforce Jobs - Page 43

Job description Job Title : IT Marketing Specialist. Experience : Fresher Employment Type : Full-Time Industry : IT Services and IT Consulting Role Summary We are seeking a proactive and results-oriented IT Marketing to manage enterprise IT software clients across their lifecyclefrom onboarding and implementation to upselling and renewal. This hybrid role combines elements of Customer Success , Enterprise Sales , and Account Management , with ownership of both relationship and commercial outcomes. Youll work closely with C-level executives , IT leaders, and cross-functional internal teams to ensure client satisfaction, drive revenue growth, and deliver measurable business value through our software solutions. Key Responsibilities 1. Customer Success & Engagement Lead end-to-end onboarding and implementation planning for enterprise IT software deployments. Build and maintain strong, trust-based relationships with key stakeholders and decision-makers. Conduct regular check-ins, product usage reviews, training sessions, and QBRs (Quarterly Business Reviews). Drive customer engagement and adoption strategies, ensuring clients realize product value. Monitor and act on usage metrics, NPS scores, and feedback. 2. Sales, Revenue & Account Growth Own and exceed revenue goals across assigned accounts through upsells, cross-sells, and expansions. Lead contract renewals with a value-focused and consultative approach. Work with pre-sales and product teams to deliver personalized presentations and demos. Identify and convert whitespace opportunities within accounts by understanding client business evolution. 3. Commercial Negotiation & Closure Prepare proposals, conduct pricing discussions, and negotiate contracts with enterprise clients. Manage end-to-end deal closure in alignment with internal finance and legal teams. Support the RFP/RFI process with tailored, client-specific responses. Ensure accurate forecasting, pipeline health, and CRM hygiene. 4. Internal Collaboration & Feedback Loop Collaborate with Product, Delivery, Support, and Engineering teams to resolve issues and align on expectations. Act as the voice of the customer internallycontribute insights to the product roadmap and go-to-market strategies. Share feedback to improve onboarding flows, support processes, and customer engagement best practices. 5.Required Skills & Qualifications Bachelor&aposs degree in Computer Science, Information Technology, Business, or related fields. MBA is a plus. Freshers and combined experience in Customer Success , Enterprise Sales , or Solution Consulting for B2B software. Proven experience managing end-to-end sales cycles and renewals for enterprise clients. Familiarity with SaaS platforms , enterprise IT systems (ERP, CRM, SCM, etc.), and cloud architecture. Strong commercial acumen, negotiation skills, and solution selling mindset. Proficient in CRM tools (e.g., Salesforce, Zoho CRM) and sales enablement platforms. Excellent communication and presentation skills; ability to engage C-suite leaders. What We Offer Competitive salary and performance-based incentives. Opportunity to work with enterprise clients and modern technology stacks. Exposure to global markets, strategic projects, and leadership development. A collaborative work environment with focus on growth, innovation, and continuous learning. Show more Show less

Job Title: CRM Sales Executive Location: Gurgaon, Haryana Company: CarTrends About Us: CarTrends is a one-stop solution for multibrand workshops, car detailing, spare parts, and accessories. We are growing rapidly and are looking for dynamic sales professionals to join our team. Role Overview: We are seeking a highly motivated CRM Sales Executive who will be responsible for managing customer relationships, driving sales, and ensuring client satisfaction. The role involves handling CRM tools, following up with leads, converting prospects into customers, and maintaining long-term relationships. Key Responsibilities: Manage and update customer data in the CRM system. Follow up on leads, inquiries, and client requirements. Build and maintain strong relationships with customers to drive repeat business. Identify cross-selling and upselling opportunities for spare parts and services. Collaborate with the sales and marketing teams to achieve monthly targets. Prepare and share regular sales reports. Ensure timely resolution of customer queries and concerns. Requirements: Bachelors degree in Business, Marketing, or a related field. 13 years of experience in Sales/CRM (automotive or related industry preferred). Strong communication and interpersonal skills. Proficiency in CRM tools (ERP/Zoho/Salesforce or similar). Target-oriented with a proven track record in sales. Ability to work independently and in a team Interested candidates can apply directly on LinkedIn or share their CV at [HIDDEN TEXT] Show more Show less

About Kennametal With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at www.kennametal.com . Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube. ob Title: Deputy General Manager Sales Job Location: Bangalore (Onsite) Job Summary Drive the Strategic Business Growth Plan for MSG Develop & Drive Order Book and Sales Growth Plans month on month. Review and improve Commercial Organizational effectiveness by developing processes, overseeing & guiding employees success, establishing a highly motivational work environment, and implementing innovative changes. Adhere to company standards for excellence and quality. Seek out opportunities for expansion and growth by developing new business relationships. Provide guidance and feedback to help others strengthen specific knowledge/skill areas. Key Job Responsibilities Be Accountable for MSG Order Book & Sales Targets. Drive and deliver Monthly Order Book Target across all SBUs and Product Portfolio. Actively Lead Pan India Sales Team & Export Sales to achieve / exceed order target. Understand Market Trend Analysis and take growth Measures. Decide Product pricing Strategy. Formulate & Drive Business Growth Strategy for all SBUs, Product Lines and Regional Sales Team Implement Key Account Management across all Regions. Enhance Market share by expanding to new customers and increasing customer base. Identify and drive new products. Develop potential for New Product Releases with market research. Drive Customer Satisfaction. Enhance Team & Employee Engagement). Ensure SOX , ISO and Audit compliances are implemented and followed Drive process improvement to enhance productivity. Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals. Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share Maintain project timelines to ensure tasks are accomplished effectively. Develop, implement, and maintain budgetary and resource allocation plans. Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values. Resolve internal staff conflicts efficiently and to the mutual benefit of all involved. Promote products and services in order to achieve assigned sales goal; favorably influence the product selection in targeted accounts in Regions . Make customer sales calls. Attain assigned volume objectives by responding to customer inquiries, Identify and close short term sales Take a lead role in the new account sales process coordinating various resources to successfully close business. Negotiate contracts, programs and other agreements. Support and participate in team sales initiatives where applicable by gathering and communicating pertinent information for assigned accounts, provide leadership in account Education, Work Experience, Skills, Certificates Should have 5+ years in Sales Leadership position in Capital Equipment or Project Sales An Engineering Graduate with an MBA would be preferable Should have overall 20+ years of work experience in Sales and Marketing Demonstrable Business Acumen & Sales Leadership Skills Good Techno- Commercial knowledge with Exposure to Machine Tool / Capital Goods .In depth professional knowledge and expertise of a specialized or multiple disciplines. Strong verbal and written communication skills; Good analytical skills with conceptual mindset; Strong Demonstrable knowledge of SalesForce or Sales CRM for Business Management and leveraging the same Strong leadership, project management, analytical, critical thinking and problem-solving skills Equal Opportunity Employer Show more Show less

Job description: Must Have Skills: 9+ years of IT experience with strong focus on Salesforce Service Cloud Proven developer background with hands-on coding experience (Apex, Lightning Components, Visualforce, SOQL/SOSL) Strong expertise in designing and implementing Salesforce solutions Good experience with integrations, customizations, and workflows in Service Cloud Excellent stakeholder management skills with ability to communicate effectively across teams Prior experience in leading engagements and collaborating with cross-functional teams

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Position Overview Amex GBT is seeking a Manager of Strategic Pricing to join the global Pricing and Revenue Management organization. This pricing leader will partner with the Sales and Client Management organizations and will drive the design and development of commercial offers for new sales and retentions that generate profitable growth for Amex GBT. The manager will use market data, insights, commercial feedback and a deep understanding of pricing standard processes to lead deal-specific pricing strategy, execution and profitability measurement. What You'll Do: Provide consultative pricing support for global and local-market Business Travel commercial opportunities. Partner with Sales & Client Management organizations, Marketing, Finance and other key stakeholders to ensure that business strategy translates into profitability gains. Use market data, commercial trends and competitive insights in the creation of commercial offers that create a competitive edge for Amex GBT while remaining profitable. Create and present strategic analysis to senior leaders and influence decision-making. Determine ways to mitigate risk and boost profitability. Manage end-to-end pricing processes for Business Travel opportunities, including RFP responses, preparation of financial analyses and pricing schedules, contract reviews and approvals in CRM system. Support projects and initiatives that require pricing SME support. What We're Looking for: Bachelor’s degree in relevant fields such as Finance, Economics, Business Administration or Mathematics. 8+ years of experience in pricing, product management, or financial analysis. Highly analytical and collaborative disposition. Curious and eager to learn, willing to take measured risks to improve success rate. Self-motivated, detail oriented and able to deliver results with minimal supervision. Able to work in a fast-paced and ever-changing environment. Able to communicate effectively with senior leadership. Ability to adapt quickly, manage priorities and expectations of multiple stakeholders at different levels in the organization. Ability to influence and motivate others at all levels of the organization, successfully build and manage relationships with stakeholders and colleagues, and work in a matrix environment across multiple geographies and functional areas. Demonstrated knowledge of pricing principles, practices and strategic levers to improve profitability. Demonstrated knowledge of pricing in a B2B environment. Proficiency in Excel. Working knowledge of other MS Office tools. Experience with or willingness to learn management of Salesforce CPQ cases/opportunities/quotes. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Role : The Manager of Sales Systems Administration is responsible for the management and execution of software systems including Salesforce.com. This role reports works closer with the company’s sales and marketing teams, and the leadership team, to provide real-time data, reporting, decision making, process improvement and training. Additionally, the Manager of Sales Systems Administration strives to maintain high data quality in each system and ensuring continuous improvement of each application. Primarily Roles & Responsibilities: The role of Manager of Sales System Administration is to enable sales leaders and front-line sales executives to take full advantage of Black Box’s CRM system. This includes education and adoption of new and current users, development of reports and dashboards to manage the business, development of new processes to keep pace with the business and discovery of new apps to enable efficiency in the sales team. Due to the complexity of Black Box’s industry and business, this role is essential to the success of the sales, engineering, operations and marketing teams. The primary objective for this role is to manage the systems that support the sales team, so as to ensure that its use is optimized to fully enable the company’s sales activities. Management of Salesforce.com includes training, monthly reporting, maintaining data integrity, prioritization and execution of business requirements. This role also requires significant interactions with the IT team at Black Box to manage and monitor the Salesforce.com integration with the company’s various sales, marketing and finance automation applications. The role is also required to maintain the overall quality, completeness and value of the data in the systems. This includes data from the MDM, third party data and information entered by the end user. Additionally, this role requires the ability to manage multiple initiatives simultaneously, interface with senior leadership, manage outside vendors, and guide direct reports. Management and execution of the company’s CRM strategy Design, develop and configure customized solutions using the full Salesforce.com subscription, including custom objects and fields, validation rules, workflows, triggers, etc. Create and maintain fields, views, reports, dashboards, campaigns and other Salesforce.com objects, fields, page layouts, custom objects, new applications when necessary. Support annual sales/revenue goals and initiatives with programs, analysis and reports. Maintain and improve CRM data quality and user adoption of Salesforce and other integrated tools. Understand and maintain various data/system integrated with Salesforce.com and work cross-functionally to maintain and improve upon integrations with both internal and third-party systems. Administer Salesforce.com Education and Knowledge base, to new and existing users, through classes, update meetings, user guides, and knowledge transfer documentation. Collaborate with various organization departments to develop business requirements and translate into Salesforce.com features, functionality and processes. Maintain CRM data integrity through ongoing data governance, customer master data maintenance, data analysis, record de-duplication and other related tasks. Fluency in core CRM concepts with a strong analytical mindset; self-starter with excellent communication and organizational skills. Experience customizing Salesforce.com using Visualforce/Apex/Trigger code and willingness to learn new features and drive adoptions. Resolve platform and technical issues and respond to issues, change requests, and other needs through help desk and other channels. Remain current with Salesforce.com updates, new technologies and best practices within the industry and develop best practices documentation. Education/Experience Requirements: Minimum of 4- 8 years’ experience Salesforce Systems Administrator. Bachelor’s degree in a related field is strongly preferred. Experience in report-building and presentation development utilizing Salesforce.com and BI application for visualizations required. Experience in Tableau strongly preferred. Salesforce.com Administrator certification required. Intermediate level of experience with Microsoft Office applications required, including Excel (and be able to use formulas, pivots, charts effectively). Ability to quickly learn new analytic techniques and related tools. Strong analytical, conceptual, and problem-solving abilities paired with excellent communication skills and high attention to detail Strong Business Acumen – working understanding of sales, marketing, marketing automation systems. Ability to display strong self-initiative and support recommendations with sound thinking. Proven record of meeting/exceeding established goals. Ability to communicate with and present to all levels of the organization, including company executives, divisional leadership, sales professionals and administrative support team members.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description Salesforce is seeking a highly motivated Director of Professional Services for it’s Global Delivery Centre. The ideal candidate will have experience working in a Global Delivery Centre set up and a strong Salesforce background with a passion for development and growth. As a Director of Professional Services you should have expertise in building strong competency with large teams across geographies. Should have pre-sales management experience with a deep knowledge of enterprise sales cycles. Should have Salesforce project implementation experience with the different engagement models. We seek an outstanding and experienced leader who will lead a highly motivated and performant industry focused Services team to deliver maximum value and satisfaction to our customers and teams. Skills The successful candidate will be a key member of the Leadership Team. You will have a depth and breadth of experience managing a team of service engineers, across industries & domains and multiple product lines. You will have exceptional leadership, communication, strategic, analytical, pre-sales, and consulting skills, as well as a track record of building high performing teams. Additionally, you will have a track record of success in the following areas: Internal and external stakeholder management C level relationships and the ability to translate these into revenue Transformational thinker and leader, taking the business to the next level through disruptive thinking and innovation People and Organisational leadership Responsibilities Manage and grow an industry focused professional services team with the top talent and organization structure Provide leadership, technical direction, and mentor to maintain a high-performing, highly engaged team with maximum utilization Build and foster relationship for a greater and closer collaboration with the Regional Salesforce Professional services teams Business Development - Leverage existing relationships to help win new Salesforce clients. Participate in business development with prospective clients including solution definition, pre-sales, estimating, negotiating and project planning. Present solutions and proposals to internal and external stake holders. Focus on innovation to ensure the team is constantly innovating in their approach to deliver maximum value of Salesforce products. Build and nurture relationship with internal teams like product & engineering, external system integrator and technology partners to solidify our partnership and commitment to the customer while penetrating deeper within accounts. Hire world class talent, promote diversity (age, gender, experience, and heritage) and manage performance to ensure career growth opportunities Embody Salesforce values and provide exemplary leadership Experience/Skills Required 15+ years of experience working for a consulting firm or a professional services division of a software company that delivers software based business solutions related to Sales, Marketing, Services and Support Strong Salesforce experience in Sales, Services and/or Industry clouds Proven success in building a Salesforce consulting organisation with a will to win and a track record of leading a team of 100 plus members while demonstrating continuous improvement. Track record of at least 5 successful Salesforce cloud project implementations. Experience of one or more large scale transformation projects successfully completed Track record of selling solutions at the C-level Track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth Passion for technology and innovation, and a proven “forward thinker” Ability to quickly grasp and distinctly explain technology and business concepts Strong understanding of business processes and their implementation into enterprise applications Excellent analytical, influencing and communication skills: Demonstrate the ability to collaborate effectively across teams (both internal and external) to garner support and achieve outsized impact Degree or equivalent proven experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We are seeking a highly skilled Java Developer to lead and execute a large-scale java project. This role involves working on complex backend systems, ensuring seamless data transformation, high-performance application logic, and robust integration with databases and external systems. Requirements Responsibilities Develop and maintain Java-based backend systems using Java 8+ and Spring Boot Perform large-scale data migration and transformation from legacy databases Optimize MySQL queries, manage database design, and implement performance tuning Integrate with APIs and external services as needed Collaborate with cross-functional teams to deliver robust and scalable solutions Write and maintain unit and integration tests for high-quality deliverables Ensure code quality, version control, and CI/CD processes are followed Primary Skillsets Java Programming: Strong proficiency in Java, including object-oriented programming concepts. Java 8+ (Streams, Lambdas, Functional Programming) Spring Boot Framework: In-depth knowledge and experience with the Spring Boot framework, including its core features and modules. JPA/Hibernate (Entity Mapping, Custom Queries, Performance Tuning) JSON processing (Jackson) RESTful APIs: Experience designing and implementing RESTful APIs. Database Knowledge: Familiarity with databases and database design, including SQL. Agile Methodologies: Experience working in an Agile development environment, such as Scrum. Version Control: Experience with version control systems like Git. Testing: Knowledge of testing methodologies and experience writing unit and integration tests. Strong MySQL experience (Complex Queries, Indexing, Procedures) Experience with Maven/Gradle, Git, IntelliJ/Eclipse Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent communication and collaboration skills Nice to have skillsets Experience integrating with Salesforce APIs Knowledge of Salesforce data structures (standard/custom objects) Familiarity with Microservices architecture Exposure to AWS services (EC2, RDS) Benefits Group Medical Insurance

About The Role Grade Level (for internal use): 09 The Team: You will join a very collegial and professional global marketing operations team that optimizes processes, technology, data and analytics to power a high-performing marketing organization and drive alignment across the funnel by managing critical, high-visibility projects, leveraging a wide variety of platforms. The Impact: Your position on the Global marketing operations team is critical to driving alignment and focus on campaign creation and launch via both marketing automation and content experience platforms, as well as in managing the day-to-day execution and fulfilment of marketing campaigns; responsibilities also include aligning campaigns with Marketo programs and related assets, performing assigned tasks in a workflow management tool for managing daily projects. The Senior Specialist plays an integral role in driving and refining critical elements of our marketing projects, with respect to overall process improvement, data quality and key operational excellence performance metrics. What’s In It For You Our marketing team is responsible for capturing the attention of target audience, promoting the strong SPGMI brand and facilitating our clients’ decision-making processes. If you are a meticulous person, have a technical mindset and love to think outside the box, we want to talk to you! The ideal candidate will partner with SPGMI Marketing Managers on executing promotional campaigns, running and analyzing reports and driving in the campaign design process. Senior Specialist – Marketing Operations Responsibilities Plan, manage, and execute marketing campaigns using an integrated marketing automation platform (Marketo) and CRM system (Salesforce) to drive pipeline growth. Design and manage lead nurturing programs to move prospects efficiently through the sales funnel. Implement and optimize lead scoring and grading models to help Sales prioritize the highest-quality leads. Monitor and analyze campaign performance; deliver actionable insights and recommendations for continuous improvement. Ensure all campaigns align with overall marketing goals, brand guidelines, and messaging standards. Own and support process development, implementation, and continuous improvement initiatives for assigned marketing teams, including rollouts and change management to enhance workflows and efficiency. Collaborate closely with marketing stakeholders and the events, website, and social media teams to integrate marketing automation, email marketing, and other digital tactics into campaign execution. Manage daily tasks, deadlines, and requests using the Monday.com workflow management tool to ensure timely delivery of marketing projects. Oversee calendars, processes, and program documentation to enable smooth execution and on-time delivery of campaigns and initiatives. Develop and maintain a strong understanding of universe list creation methodologies, providing guidance and recommending optimizations for audience targeting and list builds. Compile, analyze, and present data through reports and dashboards to support marketing strategy and performance measurement. Proactively identify gaps and opportunities in workflows and processes, and recommend solutions for continuous improvement. Stay current on industry trends, best practices, and new technologies in marketing automation, CRM, and digital marketing operations. ________________________________________ What We’re Looking For Basic Qualifications MBA or Bachelor’s degree in Marketing, Business, or a related field — or equivalent experience. Minimum 2 years of experience in marketing operations or a similar role, ideally within the financial services sector. Marketo Certified Expert preferred At least 2 years of hands-on experience with a Marketing Automation Platform (e.g., Marketo, Eloqua, Pardot) or an Email Service Provider (ESP). Excellent oral and written communication skills; strong command of Microsoft Office tools, especially intermediate-to-advanced Excel skills. Strong organizational skills with the ability to manage multiple priorities and projects simultaneously while meeting tight deadlines. Self-starter with a proven track record of taking initiative and driving results. Ability to work independently and collaboratively in a fast-paced, team-oriented environment. Strong analytical and problem-solving skills with high attention to detail. Experience with database management or report building tools is a plus. Willingness to work rotational shifts based on business needs. Preferred Qualifications Prior experience with marketing automation tools (e.g., Marketo, Eloqua, Pardot, MailChimp, Constant Contact), CRM tools (Salesforce.com or equivalent), and/or webinar hosting platforms (ON24, Webex, Adobe Connect, etc.). Basic understanding of AI Automation concepts or tools. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 318210 Posted On: 2025-08-20 Location: Ahmedabad, Gujarat, India

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for? "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platforms Excellent communication and interpersonal skills, with the ability to build rapport with diverse partners Problem-solving and troubleshooting skills with the ability to identify root causes and provide effective solutions Proficiency in customer relationship management (CRM) tools and ticketing systems Detail-oriented with strong organizational skills and ability to manage multiple priorities Ability to work independently and as part of a cross-functional team Knowledge of partner ecosystem dynamics and best practices for managing relationships Has experience delivering trainings" "Strong verbal and written communication skills to interact with customers effectively Team Handling Experience Stakeholder Management Open to night shifts" "- Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills" Roles and Responsibilities: "A Partner Support Specialist is responsible for providing dedicated support to a company s external partners, addressing their inquiries, troubleshooting technical issues, resolving concerns, and maintaining strong relationships to ensure successful partnership outcomes, often acting as a liaison between the partner and internal teams to facilitate smooth operations and achieve mutual goals. Key Responsibilities: Partner Onboarding: Assisting new partners with the integration process, providing training on company products, services, and partner portal functionalities. Issue Management: Receiving and managing partner inquiries, complaints, and feedback, escalating complex issues to relevant internal teams when necessary. Knowledge Base Maintenance: Contributing to and updating internal knowledge base with partner-specific information, troubleshooting guides, and best practices. Communication Management: Maintaining open and regular communication with partners via phone, email, and online platforms, providing timely updates and status reports on issues. Relationship Building: Developing strong working relationships with partner contacts, understanding their needs and proactively addressing concerns to foster mutual trust and satisfaction. Performance Monitoring: Tracking key partner metrics, identifying areas for improvement, and reporting on partner performance to internal stakeholders. Partner Training: Delivering training sessions to partners on new features, updates, and best practices to maximize their utilization of the company s platform. ", Any Graduation

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Delivering end-to-end contact center digital transformation projects for global clients· Managing consulting engagements and being accountable for committed Client outcomes· Building curated transformation solutions for prospective and existing clients· Market research across best-in class practices, contact center demands, evolving trends etc. Participate in pre-sales activities for digital transformation– identify opportunity, pitch the right digital solution, solution building, business case creation etc. Developing and creating collateral, new capabilities working closely with cross-function teams (internal and external) Understand client digital transformation needs & consult/provide customized solutions, develop business case· Well versed with process diagnostics, due-diligence, blueprinting activities etc. and savvy with PowerPoint and Excel· Understand, propose and pitch the key levers/differentiators to new/existing customers for transformation journey· Participation in special / strategic digital transformation projects from time to time· Excel in developing strong client dialogue, at CXO levels- Experience in design thinking and re-imagining customer journeys, future operating model, best in-class practices- Experience in CX transformation opportunity identification, solutioning, comparative studies keeping in mind customer effort reduction, improve straight through processing- Exposure to contact center economics through improved channel containment, right channeling methodology etc Qualifications – AI and Tech consulting and implementation background, experience in Chatbots, AI components understanding and implementation experience, tech consulting experience, good to have Salesforce exposure, conducting client workshops and managing client, partner relationships + regular DT profile.

Experience: 7+ Years Location: Bangalore, Chennai, Gurgaon, Jaipur, Jodhpur, Kolkata, Madurai, New Delhi, Noida, Pune, Warangal, Hyderabad Work mode: Hybrid (3 days in a week - WFO) JD for reference as under: A Salesforce business analyst plays a crucial role in optimizing operations and improving processes by leveraging Salesforce technologies. Here are some key responsibilities and qualifications for this role. Responsibilities Analyzing and capturing requirements, documenting and relaying those to the Technology team members. Modelling business processes and identifying opportunities for process improvements. Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business. Writing concepts, functional design, user stories and acceptance criteria, use cases and business process design/requirement documents. Being involved in implementation, training, and testing of the solutions Supporting business transition and helping to establish change. Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead. Minimum Qualifications / Skills B.E or B.Tech or MCA Relevant experience in business analysis FSL field Technical Skills: Proficiency in Salesforce platform, including FSL, and understanding of business processes. Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders. Problem-Solving Skills: Ability to analyze business needs and develop effective solutions. Must have experience in writing the functional design documents and user stories for agile development projects. Experience in leading requirements gathering workshops and business analysis for relevant years in agile projects. Experience in complicated software projects. Preferred Qualifications/Skills Effective stakeholder management Fast and independent decision maker Confident presenter

Deal Desk Manager / Sr. Manager – 80,000-200,000 INR/Month (5-Month Assignment, Remote in India) We’re seeking a highly motivated Deal Desk Manager / Sr. Manager to join our team and play a critical role in supporting sales and revenue operations across the APAC region. This is a 5-month contract assignment (starting November 3, 2025 ) with strong potential for conversion to full-time based on performance and business needs. As the sole Deal Desk representative in India , you will serve as a trusted advisor to Sales, Finance, Legal, and Operations, ensuring deals are structured, priced, and executed in line with company policies, revenue goals, and compliance standards. You’ll be empowered to challenge deal terms, streamline processes, and help shape scalable deal strategies that drive efficiency and growth. Key Responsibilities Serve as the primary point of contact for Deal Desk in India, supporting APAC sales activity. Review and approve Salesforce CPQ deals, ensuring alignment with company policies and revenue recognition standards. Advise Sales teams on deal structure, pricing, and business terms to balance competitiveness with compliance. Partner with cross-functional stakeholders (Sales, Finance, Legal, Product, Revenue Ops) to close high-quality deals. Contribute to the development of deal desk strategy, scalable processes, and automation improvements. Collect and deliver feedback to optimize the end-to-end deal process. Support sales enablement efforts through training and resources around pricing, quoting, and policy adherence. Qualifications Strong communication skills with fluency in English (verbal and written). Experience with Salesforce CPQ. Proven ability to balance diplomacy with firmness when pushing back on non-compliant deals. Skilled at interpreting complex data and making strategic decisions. Ability to work independently in a fast-paced environment managing multiple urgent priorities. Preferred MBA or advanced degree. Experience in technology or B2B SaaS industries. Familiarity with revenue recognition policies. Contract Details Pay Rate: 80,000-200,000 INR/month Location: Remote in India Assignment: November 3, 2025 – March 31, 2026 Conversion potential based on business needs and performance TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. #LI-EM1

Job Title: SF Business Analyst Experience: 7+ Years Location: Noida, Bangalore, Hyd , Pune Working mode: Hybrid, 3 days in a week A Salesforce business analyst plays a crucial role in optimizing operations and improving processes by leveraging Salesforce technologies. Here are some key responsibilities and qualifications for this role Responsibilities Analyzing and capturing requirements, documenting and relaying those to the Technology team members. Modelling business processes and identifying opportunities for process improvements. Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business. Writing concepts, functional design, user stories and acceptance criterias, use cases and business process design/requirement documents. Being involved in implementation, training, and testing of the solutions Supporting business transition and helping to establish change. Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead. Qualifications we seek in you! Minimum Qualifications / Skills B.E or B.Tech or MCA Relevant experience in business analysis –FSL field Technical Skills: Proficiency in Salesforce platform, including FSL, and understanding of business processes. Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders. Problem-Solving Skills: Ability to analyze business needs and develop effective solutions. Must have experience in writing the functional design documents and user stories for agile development projects. Experience in leading requirements gathering workshops and business analysis for relevant years in agile projects. Experience in complicated software projects.

Role Overview We are seeking a Technical Manager to lead engineering maturity and delivery governance across our Salesforce ecosystem, spanning internal and vendor teams. This is a hands-on leadership role combining technical oversight, process governance, and cross-vendor team alignment, with a strong focus on Service Cloud, Experience Cloud, and Field Service Lightning. The role demands a mix of strategic thinking and tactical delivery management, with the ability to drive quality improvements, introduce engineering best practices, and embed a strong agile culture within a multi-vendor, distributed environment. Required Qualifications & Skills Bachelors degree in Computer Science, Engineering, or related field. 8+ years of Salesforce experience, with hands-on expertise in: Service Cloud, Experience Cloud, Field Service Lightning Apex, LWC, Aura, SOQL/SOSL, Flows 3-5+ years in a technical leadership role, preferably across distributed or vendor teams. Proven ability to stabilise delivery, introduce engineering discipline, and lead agile transformations. Solid understanding of Salesforce security model, platform limitations, and governance constraints. Experience driving maturity across CI/CD, documentation, and quality gates. Effective communicator with ability to influence and mentor cross-functional teams. Preferred Salesforce certifications (e.g., Platform Developer I/II, Service Cloud Consultant) Certified Scrum Master (CSM) or equivalent Prior experience in multi-vendor environments or vendor performance management Key Responsibilities Strategic Engineering Governance Define and enforce coding standards, component design guidelines, and review practices across development team. Champion preventive engineering early defect detection, code quality metrics, and test automation. Coordinate cross-vendor architecture/design reviews in partnership with the Solution Architect. Promote platform governance secure coding, permission model hygiene, and scalable designs. Tactical Delivery Oversight Work closely with the current vendors delivery team to stabilise output quality and delivery velocity. Guide daily development activities including code reviews, story validations, and defect triaging. Identify root causes of recurring quality issues and drive immediate remediation plans. Establish backlog readiness, definition of done, and user story hygiene. Agile Process Maturity Act as a coach, helping enforce agile principles and eliminating waterfall behaviours. Improve agile ceremonies (standups, planning, retrospectives) and drive ownership in sprint execution. Establish and maintain process discipline for documentation, traceability, and component versioning. Cross-Vendor Team Alignment Ensure fair workload distribution and role clarity across internal and external resources. Conduct skill and maturity assessments, identifying gaps and recommending improvements. Promote collaborative behaviours, feedback loops, and accountability in a hybrid delivery setup. KPI Ownership Define, implement, and monitor delivery KPIs (e.g., code quality, velocity, defect rates, documentation hygiene). Provide regular reporting and improvement plans based on performance metrics. Share your resume with below details to js001102065@techmahindra.com Current and expected CTC Notice period Experience as Tech Lead/Delivery Manager Experience in Salesforce Sales/Service cloud

Location- Noida, Bengaluru, Pune & Hyderabad Responsibilities: Design, develop, test, and deploy custom solutions within Salesforce Field Service (FSL), including custom Lightning Web Components (LWC), Apex classes, triggers, workflows, process builder flows, and integrations. Configure and customize FSL features such as scheduling, dispatching, optimization, mobile workflows, and work orders. Develop and maintain integrations between FSL and other systems, using APIs and middleware. Collaborate with business stakeholders to gather requirements, analyze business processes, and translate them into technical specifications. Participate in code reviews and ensure adherence to coding best practices and standards. Troubleshoot and resolve technical issues related to FSL implementations. Stay up-to-date with the latest Salesforce releases, features, and best practices, particularly in the FSL domain. Provide technical guidance and mentorship to junior developers. Contribute to the development and maintenance of technical documentation. Participate in Agile/Scrum development processes. Required Skills and Experience: Relevant experience in Salesforce development, with a strong focus on field service. Extensive experience with Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools. Deep understanding of Salesforce FSL architecture, data model, and functionality. Experience with FSL mobile app customization and offline capabilities. Proficiency in REST and SOAP APIs, and experience with integrating Salesforce with external systems. Strong understanding of object-oriented programming principles and design patterns. Experience with Agile/Scrum methodologies. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Salesforce certifications (e.g., Platform Developer I/II, Field Service Lightning Consultant) are highly desirable. Preferred Skills: Experience with other Salesforce clouds (e.g., Sales Cloud, Service Cloud). Experience with CI/CD and DevOps practices. Experience with testing frameworks (e.g., Apex Unit Tests, Jest).

Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation/Master of Business Administration Years of Experience: 16 to 25 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. Contact Center Transformation will lead strategic initiatives to reinvent customer service operations across global contact centers. This role demands deep expertise in transformation strategy, operational excellence, and technology enablement (including AI, cloud platforms, and omnichannel orchestration). The ideal candidate will drive measurable improvements in customer experience, cost efficiency, and agent productivity. In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Experience in contact center operations and transformation, with at least 5 years in a senior leadership role Proven track record of delivering large-scale transformation programs across industries Expertise in CRM and contact center platforms (Genesys, Salesforce, Dynamics 365) Experience working with offshore delivery centers (e.g., Cebu, Bangalore, Chennai) Familiarity with regulatory and compliance frameworks in customer service environments Exposure to strategic planning, budgeting, and risk management in transformation programs Ability to manage multiple stakeholders Ability to handle disputes Ability to meet deadlines Ability to perform under pressure Problem-solving skills Strong understanding of AI, analytics, and digital customer experience technologies Excellent communication, stakeholder management, and change leadership skills Roles and Responsibilities: Lead end-to-end transformation programs across contact center operations, including operating model redesign, process optimization, and digital enablement Define and implement future-state customer journeys, touchpoints, and workflows Drive adoption of AI-first contact center models, including CCaaS platforms and conversational AI Oversee deployment of platforms such as Genesys, Amazon Connect, Salesforce, or Microsoft Dynamics 365 Collaborate with IT and architecture teams to ensure scalable and secure implementations Establish governance frameworks for performance tracking, workforce management, and quality assurance Lead initiatives to reduce AHT, improve first-call resolution, and optimize agent-to-supervisor ratios Partner with CX, HR, and delivery teams to align transformation goals with business outcomes Present transformation roadmaps and impact assessments to executive leadership and clients Build and mentor high-performing transformation teams across geographies Drive capability development and succession planning for future leaders, Any Graduation,Master of Business Administration

Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: ● Design and build apps on the Salesforce platform, using products such as Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Einstein Analytics etc. ● Determine business and technical objectives to set appropriate expectations of the Salesforce platform, and define criteria for success ● Work with Pre-Sales and Sales Team to assist in Solution Design at the time license / project discussion ● Facilitate communication between team members to ensure the success of your team ● Foster learning on your team ● Suggest new processes and document re-occurring processes that will help streamline software development. ● Cultivate leadership on your team ● Facilitate collaboration on your team, and among our other technical discipline leads ● Foster adoption and adherence to our Agile software methodology ● Drive to keep projects on track ● Keep senior leaders well informed during the project life cycle ● Participate in interviews. ● Travel as in needed to meet customers in domestic/ international market. Requirement: · Excellent understanding of Software Development Life Cycle (SDLC) including analysis, requirement, design, development, enhancements, testing, deployment and maintenance of enterprise applications. · Should have experience in Sales Cloud, Service Cloud and Community Cloud. · Designed various Web Pages using Aura Component and Lightning Web Components for functional needs within SFDC. · Extensive experience on creating Apex Classes and Apex Triggers . · Extensive experience of integrations · Experience in SFDC Administrative tasks like creating Users, Roles, Profiles, Page Layouts, Email Services, Workflows, Validation rules, Reports, Dashboards. · Experience in Designing of Reports, Dashboards and Analytic Snapshots. · Experience in Data Migration using Import Wizard, Workbench and other integration tools like Apex Data Loader. · Should be able to Judge the feasibility and tradeoff of different technologies and make choices that fit the constraints of the project. · Should be able to develop business requirements, specifications, process flows, application design, application configuration, test processes and release management. · Should be able to lead as well as mentor team · Should have the understanding of CI/CD Process and should have experience of Code Scanning tools. · Knowledge of CPQ, Marketing Cloud , Einstein Analytics, Pardot ,Heroku and Salesforce DX would be preferred. Mandatory Skill Sets- Software Development Life Cycle (SDLC , Sales Cloud, Service Cloud and Community Cloud Preferred Skill Sets- Software Development Life Cycle (SDLC , Sales Cloud, Service Cloud and Community Cloud Years of Experience required- 8 Education Qualifications- Btech / BE Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Salesforce Technical Architecture Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving discussions and contribute to the overall success of the projects you are involved in, while also focusing on continuous improvement and learning within the role. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Strong understanding of web development principles and frameworks. - Experience with JavaScript, HTML, and CSS for front-end development. - Familiarity with Salesforce platform and its various functionalities. - Ability to troubleshoot and debug applications effectively. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components. - This position is based at our Pune office. - A 15 years full time education is required., 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving discussions and contribute to the overall success of the projects you are involved in, while also focusing on continuous improvement and learning within the role. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Strong understanding of web development principles and frameworks. - Experience with JavaScript, HTML, and CSS for front-end development. - Familiarity with Salesforce platform and its various functionalities. - Ability to troubleshoot and debug applications effectively. Additional Information: - The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components. - This position is based at our Pune office. - A 15 years full time education is required., 15 years full time education

Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career within…. Responsibilities: · Customize and personalize Salesforce.com to fit environment's specific needs. · Work on Sales Cloud, Service Cloud and marketing cloud. · Administration Setup: User, Profile, Role hierarchy security setup, · Validation Rules, Workflow Rules, Sharing Rules, Approval Processes, Process Builder. · Development using Visual Force, Apex, Triggers, JavaScript, Lightning component. · Develop and publish business specific reports & dashboards customised to client needs. · Create Communities and user accounts for communities. · Publish VisualForce pages to sites. · Code optimization with respect to governor limits of Salesforce. · Integration of Salesforce with Heroku, Tally, ServiceNow, ESL, POIM, UWS System using Soap and Rest API. · Unit tests code coverage and deployments. · Use Data Loader for data migration. Mandatory skill sets: Development using Visual Force, Apex, API integration Certifications: SF PD1 / SF PD2 Preferred skill sets: Certification: SalesForce Admin SalesForce App Builder Years of experience required: 4-6 Years Education qualification: B.Tech/B.E./MCA/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Salesforce Technical Architecture Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Role: Senior Salesforce FSL Developer Experience: 3+ years Location: Bangalore, Chennai, Gurgaon, Jaipur, Jodhpur, Kolkata, Madurai, New Delhi, Noida, Pune, Warangal, Hyderabad Work mode: Hybrid (3 days in a week - WFO) JD for reference as under: Responsibilities: Design, develop, test, and deploy custom solutions within Salesforce Field Service (FSL), including custom Lightning Web Components (LWC), Apex classes, triggers, workflows, process builder flows, and integrations. Configure and customize FSL features such as scheduling, dispatching, optimization, mobile workflows, and work orders. Develop and maintain integrations between FSL and other systems, using APIs and middleware. Collaborate with business stakeholders to gather requirements, analyze business processes, and translate them into technical specifications. Participate in code reviews and ensure adherence to coding best practices and standards. Troubleshoot and resolve technical issues related to FSL implementations. Stay up-to-date with the latest Salesforce releases, features, and best practices, particularly in the FSL domain. Provide technical guidance and mentorship to junior developers. Contribute to the development and maintenance of technical documentation. Participate in Agile/Scrum development processes. Required Skills and Experience: Relevant experience in Salesforce development, with a strong focus on field service. Extensive experience with Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools. Deep understanding of Salesforce FSL architecture, data model, and functionality. Experience with FSL mobile app customization and offline capabilities. Proficiency in REST and SOAP APIs, and experience with integrating Salesforce with external systems. Strong understanding of object-oriented programming principles and design patterns. Experience with Agile/Scrum methodologies. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Salesforce certifications (e.g., Platform Developer I/II, Field Service Lightning Consultant) are highly desirable. Preferred Skills: Experience with other Salesforce clouds (e.g., Sales Cloud, Service Cloud). Experience with CI/CD and DevOps practices. Experience with testing frameworks (e.g., Apex Unit Tests, Jest).

About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview We are seeking a digital marketing manager to support and coordinate digital marketing efforts between the India and US digital teams. This role ensures seamless execution of campaigns, marketing initiatives, and cross-team collaboration. The ideal candidate will have a strong understanding of digital marketing, project management, and stakeholder coordination. Key Responsibilities Campaign Coordination & Execution Act as a bridge between the India and US digital teams, ensuring smooth communication and alignment on marketing strategies. Support the planning and execution of projects and assign them diligently to ensure smooth workflows. Collaborate with SEO, UI/UX designers, developers, media planners to ensure timely delivery of marketing assets. Monitor campaign timelines, deliverables, and approvals, ensuring deadlines are met. Project Management & Stakeholder Collaboration Maintain project trackers, calendars, and status reports for marketing initiatives. Schedule and coordinate meetings between India and US teams, documenting key takeaways and follow-ups. Assist in preparing presentations, reports, and performance updates for leadership. Work with global teams to align marketing activities with regional business goals. Content & Asset Management Manage and update marketing assets, content calendars, and digital repositories. Ensure brand consistency across all digital marketing materials and channels. Support content localization and adaptation for different regional markets. Required Skills & Qualifications 5-7 years of experience in of people leadership digital marketing and project management. Strong understanding of digital marketing strategies (SEO, PPC, email marketing, UI / UX, social media, website management). Experience using project management tools like Wrike, Trello, Monday.com, or Jira. Excellent communication and organizational skills, with the ability to manage multiple projects. Ability to work across different time zones and collaborate with global teams. Preferred Qualifications Experience working in a B2B or healthcare marketing environment. Familiarity with HubSpot, Salesforce, or Marketo for campaign tracking. Knowledge of basic HTML, CMS (WordPress), and email marketing best practices. Bachelor’s degree in Marketing, Communications, Business, or a related field. Proficiency in digital marketing tools such as Google Analytics, HubSpot, Salesforce.com Strong understanding of social media platforms and their marketing capabilities. Basic understanding of SEO principles, SEM strategy and content creation. Fluency in English is required; proficiency in additional languages is a plus.

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role This role sits within Tide’s Banking Payments CRM team, where you’ll join a group of passionate marketers focused on driving engagement and growth across core payment products like transfers, international payments, and direct debits. Our mission is to help members move money quickly, securely, and cost-effectively- freeing them up to focus on running their business. What We Are Looking For A CRM professional with a strong background in lifecycle marketing and a deep understanding/interest of financial or payment products. You’ll have a proven track record of building and executing CRM strategies that drive adoption, increase transaction volumes, and boost revenue. Familiarity with payment flows (domestic and international), knowledge of industry trends in banking and fintech, and experience navigating regulatory considerations will be highly valued. You should be confident working with CRM tools and marketing automation platforms, with strong analytical skills to measure performance and optimise campaigns around clear business outcomes. As a CRM Manager In Payments, You’ll Be Responsible for the planning and execution of CRM strategies for Banking payment products, aligning to the overall business objectives and growth targets. Provide strategic guidance to the senior CRM team members on CRM best practices and emerging trends. Have the opportunity to manage a team of 1, fostering a collaborative and innovative work environment. Mentor and develop team members, ensuring a high level of expertise and efficiency within the CRM function. Utilise advanced data analytics to refine member segments and personalise communication strategies. Implement advanced targeting techniques to optimise campaign effectiveness and increase customer lifetime value. Implement predictive modelling and analytics to anticipate customer behaviour and proactively address potential churn. Collaborate closely with marketing, sales, and product teams to align CRM initiatives with overall business goals. Drive cross-functional initiatives to enhance the overall customer experience and optimise banking payments revenue. Develop and oversee customer advocacy and loyalty programs to promote member retention and brand advocacy. What Makes You a Great Fit 5+ years of experience in CRM, with a focus on app first tech businesses. Experience with financial/banking products and customer databases. Experience with CRM analytics, predictive modelling, and segmentation techniques. In-depth knowledge of CRM technologies. Strong project management and strategic thinking skills. Excellent spoken and written English skills Excellent communication and stakeholder management skills. Ability to use industry tools like Iterable, Salesforce, Looker, GSuite, and Jira Passion for problem-solving and finding solutions to difficult situations What You’ll Get In Return Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

Training-related experience Must have Teaching experience: conducting training sessions in classroom and dynamically responding to different capabilities of learners; experience in analyzing the feedback from sessions and identifying action areas for self-improvement Developing teaching material: Experience in developing teaching material, including exercises and assignments Good presentation skills, excellent oral / written communication skills Nice to have Teaching experience: Experience in delivering session over virtual classrooms Instructional Design: Developing engaging content Designing Assessments: Experience in designing assessments to evaluate the effectiveness of training and gauging the proficiency of the learner Participated in activities of the software development lifecycle like development, testing, configuration management Job Responsibilities Develop teaching materials including exercises & assignments Conduct classroom training / virtual training Design assessments Enhance course material & course delivery based on feedback to improve training effectiveness Location: Mysore, Mangalore, Bangalore, Chennai, Pune, Hyderabad, Chandigarh Description of the Profile We are looking for trainers with 2 to 4 years of teaching experience and technology know-how in one or more of the following areas: Java – Java programming, Spring, Angular / React, Bootstrap Microsoft – C# programming, SQL Server, ADO.NET, ASP.NET, MVC design pattern, Azure, MS Power platforms, MS Dynamics 365 CRM, MS Dynamics 365 ERP, SharePoint Testing – Selenium, Microfocus - UFT, Microfocus-ALM tools, SOA testing, SOAPUI, Rest assured, Appium Big Data – Python programming, Hadoop, Spark, Scala, Mongo DB, NoSQL SAP – SAP ABAP programming / SAP MM / SAP SD /SAP BI / SAP S4 HANA Oracle – Oracle E-Business Suite (EBS) / PeopleSoft / Siebel CRM / Oracle Cloud / OBIEE / Fusion Middleware API and integration – API, Microservices, TIBCO, APIGee, Mule Digital Commerce – SalesForce, Adobe Experience Manager Digital Process Automation - PEGA, Appian, Camunda, Unqork, UIPath MEAN / MERN stacks Business Intelligence – SQL Server, ETL using SQL Server, Analysis using SQL Server, Enterprise reporting using SQL, Visualization Data Science – Python for data science, Machine learning, Exploratory data analysis, Statistics & Probability Cloud & Infrastructure Management – Network administration / Database administration / Windows administration / Linux administration / Middleware administration / End User Computing / ServiceNow Cloud platforms like AWS / GCP/ Azure / Oracle Cloud, Virtualization Cybersecurity - Infra Security / Identity & Access Management / Application Security / Governance & Risk Compliance / Network Security Mainframe – COBOL, DB2, CICS, JCL Open source – Python, PHP, Unix / Linux, MySQL, Apache, HTML5, CSS3, JavaScript DBMS – Oracle / SQL Server / MySQL / DB2 / NoSQL Design patterns, Agile, DevOps