About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Salesforce Business Analyst (BA) plays a crucial role in understanding and translating business needs into actionable requirements. They serve as a bridge between stakeholders and technical teams, ensuring that the project's goals are met efficiently and effectively. Key Deliverables Adopts a mindset geared towards continuous improvement to identify and define issues or problems that may not be immediately obvious; engages actively and constructively in brainstorming sessions where problems are discussed and/or resolved. Brings structure and clarity to undefined or large-scale problems, making them easier to address and solve. Utilizes systemic thinking and creativity in formulating solution options. Assesses relative costs, benefits, and obstacles of potential solutions before implementation. Communicates complex information in a clear, meaningful, and structured manner tailored to the audience. Understands the Group's strategic priorities, business drivers, competitors, and competitive strategy to help drive strategically aligned solutions, considering aspects of risk and reward. Questions small-scale business decisions that do not align with the Group's commercial strategy. Anticipates issues and risks and acts swiftly to mitigate them; handles unforeseen roadblocks efficiently. Proactively identifies potential risks to service or performance and addresses them; effectively manages review processes to identify quality issues early. Builds effective working relationships with analysis and design teams within our delivery partners and collaborates well with external parties. Operational Performance Defines requirements management processes and designs detailed business solutions and structures based on business needs; constructively challenges business intent. Identifies areas of impact on the target operating model and designs activities to mitigate impact. Manages requirements traceability through design and delivery. Utilizes financial expertise to develop a high-level business case, considering investment and benefits. Manages change implementation activities, including business readiness assessment (avoiding multiple change clashes), implementation pilot (including approach and checklists), and actual implementation (including status reporting and issue management). Guides the change audience through the commitment curve with effective communication, training, and development. Supports process reengineering where necessary, providing detailed guidance on process design (considering risk, end-to-end impact, and cost). Assists programme management with impact assessments for change requests on design, scope, time, budget, or effort; provides accurate estimates for handling new requirements, design changes, and scope adjustments. Supports project or programme resourcing activities. Key Deliverables - Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved Brings structure and order to undefined problems and/or large scale problems, making them easier to address and solve Uses systemic thinking and creativity in devising solution options Evaluates relative costs, benefits and obstacles of potential solutions before implementing Articulates or translates complex information in clear, meaningful and structured way to suit audience Understands the Group?s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward. Questions small-scale business decisions that do not demonstrate alignment to the Group?s commercial strategy Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early Builds effective working relationships with analysis and design teams in our delivery partners and works well with external Operational Performance Defines requirements management processes and designs detailed business solutions and structures based on business requirements; challenges business intent in a constructive manner Identifies areas of impact on the target operating model and designs activities to mitigate impact Manages requirements traceability through design and delivery Utilises financial skills to develop a high level business case considering investment and high level benefits Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues) Manages the change audience through the commitment curve with communications, training and development Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost) Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope Supports project or programme resourcing activities Allocates tasks and objectives to other analysts on a project or programme Capability and People Development Promotes pace and energy within the team and leads by example Understands differences between people as an opportunity to learn from varied viewpoints Gains a clear understanding of others? point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved Supports others design efforts where they have relevant experience and operates in a collaborative manner Organizes team engagement and motivation initiatives (e.g.learning and development opportunities, team networking events etc.) Builds professional relationships and networks with people in or outside the team as part of day-to-day work Seeks opportunities to work collaboratively across boundaries (e.g. with different teams, geographies, cultures etc.) Manages a team and the performance of individuals against performance objectives and project or programme plan What's In It For You India VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less

Company Description Healthpoint Ventures is committed to driving healthcare innovation through strategic collaboration with providers, payers, and stakeholders. We harness the power of artificial intelligence to optimise care delivery and operational efficiency. Our seasoned global team specialises in AI product development and technology, offering tailored solutions to address unique healthcare challenges. From enhancing clinical decision-making to pioneering new models of care, we provide comprehensive AI strategy and implementation services. Join us in transforming healthcare for a healthier tomorrow through the transformative potential of AI. Role Description We are seeking a motivated and detail-oriented Marketing Associate to join our team. The ideal candidate will have a minimum of 2 years of experience and a proven track record of delivering valuable insights and solutions. You will play a critical role in managing CRM systems, driving outbound outreach campaigns, conducting competitive analysis, and performing in-depth market research to support business growth. Key Responsibilities: CRM Management: Develop, implement, and maintain CRM systems to ensure smooth operations and alignment with business goals. Monitor CRM performance and generate insights to improve efficiency and customer engagement. Outbound Campaigns: Design and execute targeted outbound outreach campaigns to generate leads and drive conversions. Analyse campaign performance and provide actionable recommendations to optimise results. Competitive Analysis: Conduct detailed competitor analysis to identify market trends, business opportunities, and potential threats. Compile and present findings to senior management to support strategic planning. Market Research: Perform in-depth market research to understand customer needs, industry trends, and emerging opportunities. Develop comprehensive reports and dashboards to provide key insights to stakeholders. Cross-functional Collaboration: Work closely with sales, marketing, and product teams to align objectives and support strategic initiatives. Identify business process improvements and recommend solutions. Qualifications and Skills: Bachelor’s degree in Business Administration, Economics, Marketing, or a related field. Minimum of 2 years of experience in a Marketing Associate or similar role (Freshers may not apply) Proficiency in CRM tools (e.g., Salesforce, HubSpot) and campaign management software. Strong analytical and problem-solving skills with the ability to interpret complex data. Excellent written and verbal communication skills. Proficiency in MS Office, particularly Excel and PowerPoint. Knowledge of market research techniques and tools is a plus. Show more Show less

We are hiring for Salesforce CPQ Developer in Pune, Nagpur, Noida, Gurgaon and Jaipur Role: Salesforce CPQ Developer Experience: 3-8 Years Mode of Work: Hybrid NP: Only Immediate Joiners Description: Strong experience in APEX, Visualforce, and Lightning Components/LWC. Working knowledge of HTML, JavaScript, and CSS. Experience with Apttus/Salesforce CPQ, with knowledge of CLM being advantageous. Strong understanding of product configuration and pricing management within Apttus CPQ. Ability to develop and update complex X-Author word templates. Familiarity with deployment techniques and change management practices. Understanding of Apttus Data Model and OOB integrations provided by Apttus CLM. Show more Show less

Job description: Salesforce Revenue Cloud Architect Experience · Minimum 10 years of experience on Salesforce · Minimum 6 years of experience on Salesforce CPQ, Billing or any other CPQ platform Skills · Minimum 4 full cycle project implementation experience on Salesforce CPQ, Billing or any other CPQ platform. · Implementation experience in SFI Insurance and Health cloud · Proficiency in understanding entire quote-to-cash journey in Salesforce and help customers onboard to Salesforce CPQ and Billing platform. · Proficiency in solutioning customer requirements with the help of key features and functionalities offered by Salesforce CPQ. · In-depth knowledge of key CPQ processes and other allied processes. Salesforce Sales cloud knowledge is preferable. · Ability to guide customer over best practices of implementing Salesforce CPQ/Billing and ensure robust architecture compliant with Salesforce standards. · Experience in integrating Salesforce with external applications like Billing, Product Master, Order Manager etc. · Should have participated in deployment and data migration of CPQ & Billing components. · Should possess good communication skills, analytical ability, and problem-solving skills. Responsibilities · Facilitate business process reviews to identify client requirements and processes. · Translate client requirements into Salesforce CPQ design, leveraging best practices and minimizing the need for custom development. · Configure solutions using Salesforce CPQ / Billing platform by adhering to Salesforce best practices. · Design and configure product catalogue, Bundles, Pricing strategy, Quotation process, Order & Contract management, Subscription management, Advanced approvals, Invoice Schedulers, General Ledgers etc. · Customize applications to support critical business needs which are not possible using configuration. · Support integration of Salesforce with external systems · Educate customers over the best use of Salesforce CPQ package and leveraging maximum out of box functionality. · Interact with clients, business users and team members to understand project objectives, business requirements and provide innovative solutions to customer requirements. · Communicate with project manager, scrum master and project team to design cohesive project strategies and ensure effective collaboration. Certifications · Salesforce CPQ Specialist (Must have) · Revenue Cloud Accredited Professional (Preferred) · Salesforce Application Architect (Preferred) · Salesforce Sales Cloud (Good to have) · Salesforce Service Cloud (Good to have) · Any other CPQ product certification Show more Show less

Salesforce DevOps Engineers with 6+ years of experience in SF DevOps concepts and AutoRABIT, Copado is must Interested candidates can connect at 9908252697 Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers/routers/switches/firewalls, etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications Project Management Professional Certification or Equivalent Certification Education And Certifications Bachelor’s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Show more Show less

Are you passionate about sales, digital marketing, and building client relationships? We’re looking for motivated, proactive individuals to join our team as Sales Interns & Lead Generation Associates. This is a fantastic opportunity to gain hands-on experience in the digital marketing industry, develop your sales skills, and earn commission-based incentives. What you'll do: Identify and generate new leads through various online channels. Reach out to potential clients via email, social media, and cold calls. Build and maintain relationships with prospective clients. Assist in qualifying leads and scheduling meetings for our sales team. Collaborate with the marketing team to refine outreach strategies. Learn about our services, including social media marketing and video production, to effectively present our offerings. Required Skills & Tools: Basic knowledge of Excel for data management and reporting. Familiarity with lead generation tools such as LinkedIn Sales Navigator, Hunter.io, Lusha, or ZoomInfo (preferred). Experience with CRM platforms like HubSpot, Salesforce, or Zoho CRM (preferred). Proficiency in social media platforms (LinkedIn, Instagram, Facebook) for outreach. Experience with email outreach tools like Mailchimp, Outreach, or Woodpecker (preferred). Strong communication and interpersonal skills. Self-motivated with a strong desire to learn and grow. Familiarity with digital marketing and sales concepts is a plus but not mandatory. What we offer: Paid internship with performance-based commissions upon onboarding clients. Remote work flexibility. Learning & development opportunities in digital marketing and sales. Mentorship and guidance from experienced professionals. Potential for full-time career growth within our agency. Show more Show less

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact. As the Associate Manager, Implementation Services for the India region, you will oversee a team responsible for the day-to-day delivery of NAVEX’s software applications. Specifically, you will be responsible for the successful and on-time execution of the implementation process, maintaining high satisfaction ratings from customers, contributing to the continual improvement of implementation process and procedures, and the professional growth and development of your direct reports. The ideal candidate is a leader committed to consistently achieving high performance and adhering to centralised operational standards. You will be joining a fun, close-knit team who are respectful of everyone and committed to one another’s continued growth and success! What You’ll Get Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights. Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary. Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference. Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community. An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home. Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability. What You’ll Do Manage the day-to-day operations of an Implementation team (day, swing, or overnight shift) Support team members and customers with issues, following escalation procedures Ensure projects are being managed effectively by the team Monitor data specific to implementation projects and related metrics, ensuring data capture is consistent and accurate Ensure that the team meets or exceeds targets for all KPIs Coach, mentor and inspire staff with a focus on individual development, employee satisfaction, and retention Recruit, hire and on-board new team members Provide clear individual and team goals, ensuring each team member understands their role, making changes when necessary and proactively addressing performance issues Propose innovative improvements to process and products to enhance the customer experience and increase efficiency Be present in the NAVEX office at least 2 days per week Travel as required What You’ll Need 2+ years of related professional experience and 1+ years effectively managing and leading a team of direct reports Proficiency in Microsoft Windows, Microsoft Office and other web-based software tools; Salesforce or other CRM highly desired The ability to inspire and motivate a diverse team on a daily basis The ability to learn and assimilate new information quickly The ability to effectively manage, organize and prioritize multiple projects, including developing project objectives, prioritizing project responsibilities, delegating tasks, executing project deliverables, and tracking and measuring projects to successful completion The ability to plan and direct own activities with minimal management supervision The ability to foster valued customer relationships Good business judgment with a high level of attention to detail, excellent follow through and reliability Ability to drive results through your job competencies of influence, strategic execution and talent development Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results, and instills trust Our Side Of The Deal We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team. The starting pay rate for this role is 1,910,000 INR per annum with 5% MBO. Shifts ending between 12:00 AM IST and 07:00 AM IST are eligible for a night shift differential of 500 INR/day. Pay progression based on your performance. We’re committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX’s career page to find out more information. We’re an equal opportunity employer, including all disability and veteran status. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Show more Show less

About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. About The Role: We’re looking for a passionate and experienced Team Lead – Global EOR/Payroll Support to guide a team of specialists responsible for delivering exceptional support to our customers. In this role, you'll become a subject matter expert in EOR and Payroll services, helping your team navigate customer issues, streamline processes, and drive operational excellence. Key Responsibilities: Lead & Manage: Build and guide a high-performing team of Global EOR and Payroll Support Specialists, ensuring KPIs and SLAs are met and exceeded. Be the SME: Develop deep expertise in EOR and Payroll services through customer support interactions and close collaboration with Product and Engineering. Onboarding & Training: Design and lead onboarding and continuous learning programs to scale the team effectively. Drive Operational Excellence: Analyze team performance, identify bottlenecks, and implement data-driven solutions for continuous improvement. Empower the Team: Ensure your team is equipped with the tools, knowledge, and resources they need to support customers during product updates and releases. Process Innovation: Collaborate with support leadership to refine operational procedures and implement best practices in support. Customer-Centric Approach: Deliver insights and feedback to cross-functional teams to improve the product and reduce contact rate or resolution time. Stakeholder Communication: Provide regular updates to executive leadership on team performance, project status, and strategic goals. What We’re Looking For: Leadership Experience: 2+ years of proven experience leading customer support teams in high-growth, fast-paced environments—preferably within SaaS or startup ecosystems. EOR Domain Knowledge: Familiarity with Employer of Record (EOR) services is a strong advantage, along with a solid grasp of global employment and compliance operations. Operational Expertise: Deep understanding of B2B support processes, systems - Salesforce/Zendesk/Tableau, and service operations, with a passion for delivering scalable support solutions. Remote Team Management: Demonstrated success in managing distributed or remote-first teams across multiple time zones, with a focus on communication, accountability, and collaboration. Performance & SLA Management: Track record of meeting and exceeding SLAs and performance metrics through effective team leadership and data-driven decision-making. Training & Quality Programs: Experience designing and implementing training programs, quality assurance processes, and structured performance evaluation frameworks. Analytical Thinking: Strong problem-solving skills with the ability to analyze performance data, identify trends, and implement targeted improvements. Communication Skills: Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders and articulate complex issues clearly. Attention to Detail: High level of accuracy and organizational skills, with the ability to handle sensitive information discreetly and professionally. Customer-Centric Mindset: Deep commitment to delivering outstanding customer experiences through proactive and empathetic support. Perks Flexible vacation. Equipment to support you in your role. Health Insurance. What We Offer: High-impact role with the chance to play a key role in a rapidly growing company. Full autonomy in your role, along with the freedom to work in a hybrid model. Work with a passionate, energetic, and diverse team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company’s success. Comprehensive health insurance coverage for you and your family’s well-being. Generous holiday policy. A company that genuinely invests in your professional success. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less

Elite Salesforce Architects Only: Transform CPQ Systems with AI at Trilogy For the top 1% of Salesforce developers who can architect intelligent, scalable solutions that redefine business efficiency. This is not just another development role—it's an opportunity to pioneer AI-driven CPQ innovations that will set industry standards. Trilogy's AI-First Professional Services team is executing a strategic vision to revolutionize Salesforce-native CPQ applications through 2025 and beyond. We're assembling an elite, compact team of technical visionaries who can tackle complex architectural challenges while implementing cutting-edge AI automation. Your expertise will directly impact our mission to revitalize businesses through customer-centric, technology-driven transformation. What You Will Be Doing Architect and implement AI-powered automation systems that transform manual Salesforce and CPQ configurations into streamlined, intelligent processes Lead the optimization of CPQ workflows, applying advanced technical solutions to enhance quote accuracy, reduce processing time, and maximize revenue capture Design and maintain sophisticated CI/CD pipelines that ensure flawless deployment of Salesforce updates across enterprise environments What You Won’t Be Doing Performing routine administrative Salesforce tasks that don't leverage your architectural expertise Implementing standard out-of-the-box solutions when innovative approaches are needed Working in isolation—you'll be collaborating with elite technical teams to solve complex business challenges Maintaining legacy systems without the opportunity to modernize and transform them Senior Salesforce Developer Key Responsibilities You will drive business transformation by architecting and delivering end-to-end Salesforce solutions that meet rigorous enterprise standards for performance, security, and scalability—directly enabling Trilogy's strategic vision for AI-powered business revitalization. Basic Requirements Current residence in APAC region Minimum 3 years of demonstrated excellence in Salesforce architecture and development Proven expertise with Apex and Salesforce CPQ implementation Advanced coding proficiency in Java, Python, or JavaScript Demonstrated experience with cloud platforms (AWS, Heroku) and CI/CD pipeline management Proven capability utilizing GenAI tools (ChatGPT, Claude, Gemini) for technical solution development About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5445-IN-Hyderaba-SeniorSalesfor Show more Show less

About the Role We are looking for a highly skilled and proactive Tech Lead to join our Conversational AI team , with a specific focus on the Kore.ai platform . This role requires hands-on experience in designing, developing, and deploying enterprise-grade virtual assistants and chatbot solutions using Kore.ai platform. As a Tech Lead, you will be responsible for leading a team of developers, working closely with business stakeholders, solution architects, and project managers to deliver scalable and intelligent conversational experiences. Key Responsibilities Lead the end-to-end technical implementation of chatbot/virtual assistant solutions using the Kore.ai platform . Collaborate with business analysts, UX designers, and product owners to define conversation flows, intents, and use cases. Design scalable and reusable bot architectures for enterprises, incorporating NLU, integrations, and omnichannel deployment. Guide the team in configuring NLP training, dialog flows, scripts, and backend integrations. Integrate chatbots with enterprise systems (CRM, ERP, ticketing platforms, etc.) using RESTful APIs or middleware. Drive best practices in bot performance optimization, error handling, fallback strategies, and analytics. Conduct code reviews, mentor junior developers, and ensure adherence to coding and design standards. Coordinate with QA teams to ensure robust testing and smooth go-lives. Maintain detailed documentation and ensure knowledge sharing within the team. Stay updated with the latest features in Kore.ai and Conversational AI trends to guide innovation. Required Skills & Qualifications 5–10 years of experience in software development, with 4–6 years in building Conversational AI solutions. Minimum 5+ Years experience working on Kore.ai platform Strong hands-on experience with the Kore.ai platform (Bot Builder, XO Platform, Digital Forms, Dialog Tasks, etc.). Proficiency in JavaScript, Node.js , and REST APIs. Experience in using LLMs to enable human like free flow conversations integrated with enterprise systems Good understanding of NLU/NLP concepts , entity extraction, and intent recognition. Hands-On experience in designing and delivering chatbots and voicebots Experience integrating bots with enterprise systems like Salesforce, SAP, ServiceNow, etc. Familiarity with RPA platforms , speech-to-text and text-to-speech technologies is a plus. Exposure to omnichannel deployment (Web, WhatsApp, MS Teams, Voice, etc.). Excellent problem-solving skills, attention to detail, and the ability to lead and collaborate across cross-functional teams. Strong verbal and written communication skills. Preferred Qualifications Kore.ai Certification (Developer or Architect level) is a strong plus. Experience working in BFSI, Healthcare, Travel or Telecom domains. Knowledge of cloud platforms (Azure, AWS, GCP). Agile/Scrum delivery experience. Show more Show less

🚀 SALES FORCE CLOUD COMMERCE 📍Location: Pan Indian 🎯Experience: 6 to 10 Years 📅 Joining: Immediate (must be able to join in 20days) 📄 Contract (Extendable based on performance) Job Description: - ✅ Developing storefront solutions leveraging the latest SFRA (Storefront Reference Architecture. ✅Building responsive and dynamic UI/UX component using JavaScript/JSON, jQuery, Ajax, SHTML, CSS/SASS. ✅Working with Business Manager configurations including promotions, catalo setup, and site settings. ✅Proficiency in Demandware script, ISML, jQuery, JavaScript, XML, AJAX, and expertise in developing e-commerce applications using Demandware. Knowledge: - ✅ Strong understanding of SFRA, Business Manager, and third-party integrations. ✅ Experience with Site-Genisys, controllers, SCAPI, and OCAPI. ✅Hands-on experience with several integrations, including payment integrations. ✅Developing and integrating with third-party systems like payment gateways, shipping providers, and marketing tools using REST/SOAP APIs. 📩Interested? Drop your resume sobha.b@decimalbs.com or DM me!! hashtag #SAPJobs hashtag #SALES FORCE CLOUD COMMERCE hashtag #SAPCareers hashtag #PanIndiaJobs hashtag #HiringNow hashtag #JQuery hashtag #SAPHiring Show more Show less

We are seeking a Senior Cloud Support Engineer to join our dynamic Cloud Support Core Team. In this role, reporting to the Manager of Cloud Support, you will play a pivotal part in empowering our global customer base by providing the technical expertise needed to maximize their experience on our platform. You’ll be advocating for customer needs while supporting core components of our infrastructure, including Droplets, networking, and storage functionalities. We are looking for individuals passionate about problem-solving and customer enablement, with a deep understanding of Linux systems and extensive experience in open-source environments. What You Will Be Doing Prior experience with DigitalOcean or other cloud infrastructure is a plus. The ability to quickly learn and adapt to DigitalOcean’s evolving systems, platform, and products is essential. Addressing and resolving customer technical support tickets, ensuring a high standard of customer interaction and prompt issue resolution. Troubleshooting and diagnosing complex product issues, ensuring a focus on productivity, quality, SLA, CSAT, and resolution time KPIs. Providing exceptional technical support for DigitalOcean’s core Compute, Network, and Storage products, including Droplets, Load Balancers, VPC, DNS, Block Storage Volumes, and Spaces (Object Storage). Championing customer requirements and advocating for their needs within cross-functional teams. Collaborating with product and engineering teams to improve support processes and ensure support readiness for new product launches. Mentoring and training Associate Support Engineers, serving as a role model within the team. Onboarding and guiding new hires, equipping them with the skills and knowledge to confidently engage with customers. Contributing to process and policy improvements by identifying areas for optimization and efficiency. Experienced in Incident Management with hands-on expertise in managing outage tickets and communicating effectively with both internal and external customers during ongoing incidents. Provide clear and concise updates through public posts to customers about incident status and resolution efforts. Assist engineering teams by gathering necessary information and offering technical support. Maintain accurate and current documentation for incident management processes, troubleshooting procedures, and knowledge base articles. Identify opportunities for process improvement and contribute to the development of best practices. What We’ll Expect From You Dedication to Customer Satisfaction: A deep love for customers and a commitment to going above and beyond to ensure their satisfaction and success. Cloud and Networking Expertise: Expert understanding of cloud infrastructure fundamentals, including APIs, scripting, databases, container technologies, and networking protocols (HTTP, DNS, SSL/TLS). Demonstrated ability in troubleshooting and managing complex cloud and networking environments. Excellent Communication Skills: Strong written and verbal skills with the ability to clearly explain complex technical concepts to diverse audiences. Passion for Technology and Customer Support: A genuine enthusiasm for technology coupled with a commitment to delivering exceptional customer support.Alignment with Brand and Team Culture: A strong sense of identity with DigitalOcean’s brand and a collaborative approach to team dynamics. Analytical and Problem-Solving Skills: Ability to analyze and recognize patterns in technical issues, with a focus on effective troubleshooting. Relevant Experience: Previous experience in Customer Success, Solutions Architecture, or similar roles in a tech environment. Technical Proficiency: Extensive knowledge of Linux systems (Debian, Ubuntu), networking, storage, and web technologies, including Django, Cpanel, WordPress, and node.js. Proficient in CRM tools such as Salesforce and Jira for effective issue management. Certifications: Relevant certifications like CompTIA Linux+, CompTIA Network+, CompTIA Cloud+, or equivalent are advantageous. Proactive Collaboration: Initiative in internal team collaboration and customer advocacy, with a focus on continuous improvement. Experience with Troubleshooting Tools: Hands-on experience with tools and methods for troubleshooting networks and storage issues, such as cURL, traceroute, dig, DNS, and CORs. Desire to Enhance Team Performance: Ability to motivate and support team members while balancing multiple priorities and setting clear expectations. Why You’ll Like Working for DigitalOcean We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. This job is located in Hyderabad, India Show more Show less

To Applicant; EnergyScape Renewables is growing and we need your help! Join a winning team- A leader in Solar Design & Engineering Services, we provide solar PV designs, drafting, modeling, engineering, and quality checking services to some of the leading solar installation companies in the USA. This rapidly growing company has historical success in all markets and is looking to continually grow the portfolio through the addition of motivated and enthusiastic team members. EnergyScape Renewables is looking for a PV system designer to join our Engineering & Design Department located at our branch office in Noida, Uttar Pradesh. We are looking for result-oriented candidates with a passion in the renewable energy industry. The PV Design Engineer will analyze site-specific data and take lead in creating residential project plan sets. PV Design Engineer will communicate with operation team members and managers to identify all necessary details of a project’s plan set effectively and in a professional manner. Responsibilities Design residential and ESS (Energy Storage systems) to EnergyScape Renewables guidelines Review and/or develop site assessment data for final system design, including shading, structural and electrical analysis Create, review and modify drawing sets in AutoCAD and custom software tools. Update all plan sets to “As-builts” to be shared with the customer. Engineering Calculations, BOM Research, document and comply with local and national code requirements in project jurisdictions Understand all PV equipment components and provide technical support Manage project workflow and complete daily and weekly deliverables outlined by direct supervisor Prompt response to emails and phone calls; multi-tasking under tight deadlines Requirements Requires minimum 1-4-year degree (Engineering or Design field preferred) 1-2 years experience with CAD. Proficient with AutoCAD software. Familiar with national codes and standards Experience with Microsoft Office Suite and Adobe PDF Pro Suite (replacing sheets, creating PDF’s) Experience or Knowledge of building practices. Experience with Salesforce CRM preferred Willingness to learn, listen to direction, yet not be afraid to ask questions. Ability to Learn. Can handle multiple tasks at once. NABCEP certification not required but is a plus Willingness to work on Saturday as needed BENEFITS : Competitive Pay structure Employee Provident Fund Health Insurance Opportunity for Personal & Professional Growth Paid Holidays Job Type: Full-time Pay: From ₹35,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Shift allowance Yearly bonus Work Location: In person

BayApps is looking for an Oracle EBS Financials Functional Analyst to be the focal point for support and enhancement of Oracle EBS Financials business processes. Key activities for this role will include business process refinement, solution design, configuring EBS modules, testing, and end user support for key Finance modules in a global Oracle environment. The candidate will be a part of the Finance Solutions Delivery organization, and will have technical ownership of all aspects from project implementation to process enhancements to sustaining support. Responsibilities : Work closely with business stakeholders and users to gather the end-user requirements and communicate IT priorities and delivery status to the business units Development of test scenarios and test cases, orchestrate the execution, test run validation of functional user testing Design and development of third party integrations, operational workflows, the development and execution of the roll-out strategies, cut-over plans, end-user training and support and end-user documentation Understand, communicate, and educate on the complexities, interdependencies and data flow of business processes across Oracle EBS finance modules, including GL, AP, AR, CM, FA and ebtax Development of clear functional business requirements/specifications Troubleshooting production issues through discussion with end users and technical resources, including problem recognition, research isolation and resolution steps. Maintain the health and effectiveness of the Oracle platform over time Take ownership of issues and work with business users and the development team to find resolutions Provide day-to-day functional support and troubleshooting including table level SQL research queries Drive open and comprehensive communications with key stakeholders, managing their expectations through clear and frequent communications Maintain and modify configuration, security, and access of Oracle modules Create and maintain application and process documentation, as well as training materials Guide and lead testing activities from unit testing to Production validation Qualifications : Minimum of 8 years of experience with Oracle R12.2 Financials modules, including AGIS, Advance Collections, Consolidations(financial package creation etc), GL, AP, AR, XLA, CM, FA, EBTax, iExpense, Experience working on Oracle Enterprise Command Centers, Lockbox Payments, Customer epayments such as Credit Card or ACH Good understanding of financial tables and SQL technology Strong Subledger accounting knowledge is a must. Should be able to analyze and identify any root causes in case of accounting and during period close issues. Experience with the below modules will be considered a plus, Inventory, Purchasing, OM, Service Contracts, Installed Base Experience with the below tools is a plus, DOMO, Vertex, OneSource, Pagero, Revpro, Getpaid, Cybersource, Runpayments Experience with Salesforce is a plus Must be an effective communicator (written and oral) across all levels of organization, including users, developers and management Must have experience documenting requirements and developing system / user test plans Show more Show less

Job Title: Senior Salesforce Administrator – Release Management & DevOps Experience Required: 6+ Years Location: [Remote ] Employment Type: [ Contract] Certifications: Salesforce Advanced Administrator (Mandatory) Copado Certified Administrator (Mandatory) Position Overview: We are looking for a Senior Salesforce Administrator with deep experience in Release Management, Copado, DevOps practices, and CI/CD pipelines. This role is crucial in ensuring high-quality and controlled deployments across multiple Salesforce environments. The ideal candidate will bring strong hands-on experience with Salesforce configuration and administration, while also possessing a strategic mindset to drive DevOps efficiencies and governance. Key Responsibilities: Manage and optimize Salesforce environments, ensuring stable and scalable operations. Own and lead the Copado release management process, including version control, branching strategies, conflict resolution, and deployment governance. Collaborate with development, QA, and business teams to manage and coordinate release schedules. Design and implement CI/CD pipelines for Salesforce development using Copado or other DevOps tools. Ensure seamless deployment of new features, bug fixes, and system enhancements across sandbox, UAT, and production orgs. Create and maintain user roles, profiles, permission sets, sharing rules, validation rules, page layouts, and record types. Perform proactive health checks, system audits, and monitoring of Salesforce platforms. Drive and enforce best practices in DevOps, security, and configuration management. Serve as a key liaison between Salesforce admins, developers, testers, and stakeholders to ensure alignment on requirements and priorities. Troubleshoot deployment issues and provide post-deployment support. Document system changes, technical configurations, and deployment logs. Required Skills & Experience: 6+ years of Salesforce administration experience in complex enterprise environments. Strong expertise in Salesforce configuration, data management, workflow automation, and user support. Proven experience with Copado for release management, deployment orchestration, and environment strategy. Proficient in CI/CD practices, version control (e.g., Git), and DevOps tools (e.g., Jenkins, Bitbucket, Azure DevOps). Familiarity with Salesforce metadata, API integrations, and change sets. Strong understanding of Salesforce security model, including profiles, roles, permission sets, and sharing rules. Exceptional analytical and troubleshooting skills. Experience working in Agile/Scrum environments. Excellent communication and stakeholder engagement skills. Nice to Have: Experience with Salesforce development tools (e.g., VS Code, SFDX). Hands-on experience with additional Salesforce clouds like Sales, Service, Experience Cloud. Knowledge of test automation tools and techniques. Skills: management,firewalls,salesforce administration,azure devops,salesforce metadata,release management,change sets,security,ccnp,salesforce configuration,devops,cisco networking,remote access,copado,cisco,cloud,ccna,data management,it support,api integrations,git,cloud infrastructure,monitoring tools,virtualization,analytical skills,salesforce security model,user support,documentation & sops,scrum,it,system administration,ci/cd,infrastructure,firewall management,agile,workflow automation,version control,troubleshooting,bitbucket,jenkins Show more Show less

🌟 We’re Hiring: Customer Service Representatives & Support Managers 📍 Location : Remote 🕒 Employment Type : Contract-based / Freelance / Part-time – 1 Month 📅 Start Date : [Immediate] Are you passionate about delivering exceptional customer experiences and driving support excellence? Join our fast-paced, customer-obsessed team where you’ll play a critical role in shaping how we support users across multiple channels and platforms. 🔧 Key Responsibilities Respond to and resolve multichannel support tickets (email, chat, voice, social, etc.) Monitor and report key support KPIs and metrics (e.g., CSAT, FRT, ART, etc.) Update and maintain internal knowledge bases and help center documentation Handle customer escalations with professionalism and urgency Coach, mentor, and lead junior support agents to consistently meet quality standards Identify and implement process improvements to increase efficiency and customer satisfaction Collaborate with cross-functional teams (product, sales, QA) to relay customer insights 💻 Tools & Platforms You’ll Work With Commercial Support & CX Platforms: Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow HubSpot Service Hub, Intercom, Helpscout NICE IEX, Verint, Assembled RingCentral, Nextiva Tableau, Qualtrics, SurveyMonkey Slack, Microsoft Teams Open Source / Free Tools: Ticketing: osTicket, Zammad, Request Tracker, UVDesk, FreeScout Messaging: Rocket.Chat, Mattermost, Element, Jitsi Meet Documentation: DokuWiki, BookStack, MediaWiki, Outline Reporting & Analytics: Metabase, Apache Superset, Google Data Studio (free) Survey & Feedback: Google Forms, LimeSurvey ✅ What We’re Looking For 2+ years of experience in customer support or service delivery roles Strong verbal and written communication skills Proven ability to manage and resolve complex customer issues Familiarity with support automation, AI/chatbots, or workflow optimization is a plus Experience with both enterprise and open-source tools is an advantage Leadership or team coaching experience (for Support Manager applicants) Interested Please share your Profiles to Ganapathikumar@highbrowtechnology.com Show more Show less

About Us Our E-commerce team plays a crucial role in driving our online presence and ensuring a seamless shopping experience for our customers. Role Overview We are seeking a dynamic and results-driven Senior Ecommerce Executive to join our team at Prudential Biotech . In this role, you will lead ecommerce operations and strategic execution across multiple platforms. You will be responsible for enhancing the online customer experience, increasing conversion rates, and driving revenue growth. Experience in the healthcare industry, trading companies, and USA-based eBay operations is highly desirable, as the role involves working with regulated healthcare products and global marketplaces. Key Responsibilities Develop and Execute Ecommerce Strategy Design and implement ecommerce strategies aligned with business objectives Optimize product visibility and positioning using customer data and analytics Ensure compliance with healthcare product standards and guidelines Platform and Marketplace Management Manage and enhance listings on platforms such as eBay (USA) , Amazon, and the company website Maintain SEO-optimized, accurate content for healthcare-related products Utilize eBay tools such as Seller Hub and Promotions Manager for performance growth Operations and Vendor Management Oversee order tracking, fulfillment, and smooth ecommerce operations Collaborate with domestic and international suppliers for inventory and restocking Apply trading company experience to manage global sourcing and documentation Digital Marketing and Sales Growth Execute digital marketing campaigns across SEO, SEM, email, and social media Customize promotions for specific platforms (e.g., eBay sales events) Align ecommerce strategies with brand messaging and seasonal promotions Customer Experience and Support Handle customer queries and order issues with professionalism and empathy Focus on healthcare-related purchases where trust and accuracy are essential Implement feedback processes to improve satisfaction and reduce returns Analytics and Reporting Track KPIs including website traffic, sales conversion, and customer value Create performance reports using tools such as Google Analytics and eBay Seller Reports Present actionable insights and improvement recommendations to leadership Cross-Functional Collaboration Work closely with IT, operations, marketing, and customer service teams Support platform upgrades, new feature rollouts, and process optimization Required and Preferred Qualifications Minimum 5 years of experience in ecommerce, digital marketing, or online operations Proven track record of growing ecommerce sales and improving conversions Proficiency with platforms like Shopify, WooCommerce, WordPress, Magento, and eBay (USA) Strong analytical skills with experience in Google Analytics or Adobe Analytics Typing speed of 30–40 WPM Preferred: Experience in healthcare or medical product ecommerce Background in a trading company with experience in sourcing, B2B logistics, and imports Familiarity with A/B testing , website optimization tools, and multi-channel sales promotions Experience in managing or mentoring teams across departments Technical Skills and Tools Deep understanding of ecommerce analytics, dashboards, and performance metrics Working knowledge of HTML, CSS, JavaScript for ecommerce customizations Experience using CRM tools such as Salesforce or HubSpot Familiarity with marketing automation platforms for campaign management Soft Skills and Cultural Fit Strong verbal and written communication skills Detail-oriented with excellent time and project management Innovative, solution-oriented mindset Ability to thrive in a fast-paced, collaborative work environment Candidate Location Preferred North Delhi Pitampura Job Type Full-time Schedule Day shift Morning shift Experience E-commerce: 4 year (Preferred) Total work: 5 year (Preferred) Work Location In person Job Types: Full-time, Permanent, Freelance Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Work Location: In person

Job Summary: We are seeking a motivated and results-driven Sales Executive to join our team. The ideal candidate will be responsible for generating leads, building client relationships, and achieving sales targets. You should have excellent communication skills and a passion for providing solutions to clients. Key Responsibilities: Identify new business opportunities through networking, cold calling, and other lead generation activities. Meet or exceed sales targets on a monthly and quarterly basis. Conduct market research to understand customer needs and industry trends. Develop and maintain strong relationships with clients and stakeholders. Present and demonstrate products/services to potential clients. Negotiate and close deals effectively. Maintain records of sales, revenue, and customer information in CRM tools. Collaborate with marketing and product teams to ensure alignment in strategy and customer messaging. Provide post-sales support and ensure customer satisfaction. Requirements: Bachelor’s degree in Business, Marketing, or a related field. Proven experience in sales, preferably in [your industry]. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Proficiency in MS Office and CRM software (e.g., Salesforce, Zoho). Excellent time management and organizational skills. Willingness to travel as required. Preference:- Only Female candidates Required Location:- Govind Narayani Tower, 3M-213, Outer Ring Rd, East of NGEF Layout, Kasturi Nagar in Bangalore location Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Day shift Application Question(s): How many years of total relevant experience you have? What is your current CTC? What is your expected CTC? What is your notice period? Are you comfortable with Kasturi Nagar Bangalore location? Work Location: In person

Location: Pune Experience: 4+ years in ServiceMax development Job Description Develop and customize ServiceMax applications to meet business requirements. Implement and maintain ServiceMax components including workflows, custom objects, and user interfaces. Integrate ServiceMax with other Salesforce applications and third-party systems. Work collaboratively with business analysts and stakeholders to gather requirements and design solutions. Conduct testing and debugging of ServiceMax applications to ensure functionality and performance. Provide technical support and training to users on ServiceMax functionalities. Stay updated with the latest ServiceMax features and best practices. Qualifications Bachelor's degree in Computer Science or a related field. Strong knowledge of Salesforce platform and ServiceMax application. Experience in Apex, Visualforce, and other Salesforce technologies. Excellent problem-solving skills and attention to detail. Strong communication skills and ability to work in a team environment. Preferred Skills Experience with ServiceMax Field Service Management. Familiarity with Agile development methodologies. If you meet the above criteria and are passionate about delivering high-quality solutions, we encourage you to apply. Show more Show less

TrueContext developer Johnson Controls is searching for a TrueContext Developer to design, configure, and support browser and smart mobile forms that optimize field service and operational workflows. You will work closely with business analysts, field teams, and IT stakeholders to build scalable solutions using TrueContext (formerly ProntoForms), integrating them with systems such as Salesforce, ServiceMax and ERP. This role is ideal for someone with a strong understanding of browser and mobile form design, workflow automation, and system integration. What You Will Do Design and build advanced forms and output documents using TrueContext’s low-code platform, incorporating calculations, conditional logic, repeatable sections, and data lookups. Customize form workflows to trigger approvals, notifications, or data routing based on business rules. Integrate TrueContext forms with external systems like Salesforce, ServiceMax, Microsoft SharePoint, or ERP platforms via REST APIs or connectors. Conduct testing to ensure form functionality, performance, and data accuracy. Document form logic, workflows, data schemas, and integration setups. Work with business users to gather requirements and translate them into efficient form and output documents solutions. Monitor form usage, submission data quality, and performance. Optimize existing forms and workflows to enhance user experience and operational efficiency. How You Will Do It Develop forms and output documents that support complex business processes such as field inspections, compliance reporting, maintenance, and audits. Develop and maintain data sources, destinations, and automated submission workflows. Ensure real-time or batch data synchronization between TrueContext and backend systems. Provide technical support and troubleshoot issues reported by users or stakeholders. Collaborate with QA, IT, and business analysts to ensure solution quality and usability. Provide training or demos to end-users or support staff when rolling out new forms or updates. Stay up to date with TrueContext platform updates, new features, and best practices Required What we look for Bachelor’s degree in Information Systems, Computer Science, or related field—or equivalent experience. 2–4 years of experience working with TrueContext / ProntoForms or similar low-code mobile platforms. Hands-on experience with RESTful APIs, JSON, and integration tools. Solid understanding of form logic, mobile UX, and workflow automation. Ability to work independently and manage multiple projects. Strong communication and documentation skills Preferred Experience integrating TrueContext with Salesforce, ServiceMax, or Microsoft platforms. Familiarity with cloud platforms (e.g., AWS, Azure) and document management systems (e.g., SharePoint, Box). Background in field service, utilities, manufacturing, or compliance-driven industries. Knowledge of mobile device management (MDM) tools and mobile deployment best practices Who We Are At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you. Show more Show less

Job Description Develop and customize ServiceMax applications to meet business requirements. Implement and maintain ServiceMax components including workflows, custom objects, and user interfaces. Integrate ServiceMax with other Salesforce applications and third-party systems. Work collaboratively with business analysts and stakeholders to gather requirements and design solutions. Conduct testing and debugging of ServiceMax applications to ensure functionality and performance. Provide technical support and training to users on ServiceMax functionalities. Stay updated with the latest ServiceMax features and best practices. Qualifications Bachelor's degree in Computer Science or a related field. Strong knowledge of Salesforce platform and ServiceMax application. Experience in Apex, Visualforce, and other Salesforce technologies. Excellent problem-solving skills and attention to detail. Strong communication skills and ability to work in a team environment. Preferred Skills Experience with ServiceMax Field Service Management. Familiarity with Agile development methodologies. If you meet the above criteria and are passionate about delivering high-quality solutions, we encourage you to apply. Show more Show less

About Us Our E-commerce team plays a crucial role in driving our online presence and ensuring a seamless shopping experience for our customers. Role Overview We are seeking a dynamic and results-driven Senior Ecommerce Executive to join our team at Prudential Biotech . In this role, you will lead ecommerce operations and strategic execution across multiple platforms. You will be responsible for enhancing the online customer experience, increasing conversion rates, and driving revenue growth. Experience in the healthcare industry, trading companies, and USA-based eBay operations is highly desirable, as the role involves working with regulated healthcare products and global marketplaces. Key Responsibilities Develop and Execute Ecommerce Strategy Design and implement ecommerce strategies aligned with business objectives Optimize product visibility and positioning using customer data and analytics Ensure compliance with healthcare product standards and guidelines Platform and Marketplace Management Manage and enhance listings on platforms such as eBay (USA) , Amazon, and the company website Maintain SEO-optimized, accurate content for healthcare-related products Utilize eBay tools such as Seller Hub and Promotions Manager for performance growth Operations and Vendor Management Oversee order tracking, fulfillment, and smooth ecommerce operations Collaborate with domestic and international suppliers for inventory and restocking Apply trading company experience to manage global sourcing and documentation Digital Marketing and Sales Growth Execute digital marketing campaigns across SEO, SEM, email, and social media Customize promotions for specific platforms (e.g., eBay sales events) Align ecommerce strategies with brand messaging and seasonal promotions Customer Experience and Support Handle customer queries and order issues with professionalism and empathy Focus on healthcare-related purchases where trust and accuracy are essential Implement feedback processes to improve satisfaction and reduce returns Analytics and Reporting Track KPIs including website traffic, sales conversion, and customer value Create performance reports using tools such as Google Analytics and eBay Seller Reports Present actionable insights and improvement recommendations to leadership Cross-Functional Collaboration Work closely with IT, operations, marketing, and customer service teams Support platform upgrades, new feature rollouts, and process optimization Required and Preferred Qualifications Minimum 5 years of experience in ecommerce, digital marketing, or online operations Proven track record of growing ecommerce sales and improving conversions Proficiency with platforms like Shopify, WooCommerce, WordPress, Magento, and eBay (USA) Strong analytical skills with experience in Google Analytics or Adobe Analytics Typing speed of 30–40 WPM Preferred: Experience in healthcare or medical product ecommerce Background in a trading company with experience in sourcing, B2B logistics, and imports Familiarity with A/B testing , website optimization tools, and multi-channel sales promotions Experience in managing or mentoring teams across departments Technical Skills and Tools Deep understanding of ecommerce analytics, dashboards, and performance metrics Working knowledge of HTML, CSS, JavaScript for ecommerce customizations Experience using CRM tools such as Salesforce or HubSpot Familiarity with marketing automation platforms for campaign management Soft Skills and Cultural Fit Strong verbal and written communication skills Detail-oriented with excellent time and project management Innovative, solution-oriented mindset Ability to thrive in a fast-paced, collaborative work environment Candidate Location Preferred North Delhi Pitampura Job Type Full-time Schedule Day shift Morning shift Experience E-commerce: 4 year (Preferred) Total work: 5 year (Preferred) Work Location In person Job Types: Full-time, Permanent, Freelance Schedule: Day shift Morning shift US shift Supplemental Pay: Commission pay Performance bonus Work Location: In person

Head - Account Management (West) 15-20 yrs | Mumbai | Sales Are you passionate about understanding and giving the best to your prospects and customers? Does discovering newer opportunities in targeted accounts excites you? If so, this is an opportunity for you to join a high-functioning team and make your mark on our organisation! The Impact you will create in the Job : • Provide Marketing Automation, Email marketing, Analytics, AI Personalisation and Mobility solutions to clients from different verticals. • Acquire/ retain, manage & grow large accounts. • Establish healthy relationships with CXOs. • Have complete ownership of sales cycle. • Ensure 100% customer satisfaction and maximize retention. • Develop a strategic business expansion plan along with management. • Identify and develop cross selling opportunities by strengthening customer relationship and establishing trust, to grow company business. • Build and maintain strong, long-lasting client relationships. • Negotiate contracts and close agreements to maximize profits. What we look for? • 15- 20 yrs of Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role. • Team handling experience of >5 years • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel). • Experience delivering client-focused solutions to customer needs. • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. • Excellent listening, negotiation and presentation abilities. • Strong verbal and written communication skills. • BA/BS degree in Business Administration, Sales or relevant field. Why Netcore? Netcore Cloud (www.netcorecloud.com) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Netcore,global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. Netcore is certified as a Great Place to Work for Seven consecutive years reinforcing the company’s principle of being a people-centric company – where you will not be just an employee, but a family member of the organization. Headquartered in Mumbai, India we have our global footprint in 40+ countries worldwide across Americas, EMEA and APAC. Netcore Cloud is more than a platform; it's a paradigm shift in how brands cultivate relationships. We comprehend that every touchpoint within the customer journey is a brushstroke contributing to a larger masterpiece. Seamlessly weaving these touchpoints, from the initial interaction to post-purchase interactions, our platform nurtures relationships that transcend the transactional. This holistic approach culminates in not just one-off successes, but enduring partnerships that thrive over time, maximizing lifetime value and solidifying our commitment to sustained growth. A career at Netcore is more than just a job — it’s an opportunity to shape the future. If this sounds like a place where you can thrive, we can’t wait to meet you! What’s in it for you? • Immense growth, continuous learning and connecting with the top-notch brands. • Work with some of the most innovative brains. • Opportunity to explore your entrepreneurial mindset. • Open culture where your creative bug gets activated. If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success! So let’s converse! Our inquisitive nature is all keen to know more about you. Show more Show less

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and providing guidance to team members. You will also engage in problem-solving discussions, ensuring that the applications meet user needs and are delivered on schedule. Your role will require you to balance technical expertise with effective communication, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Good To Have Skills: Experience with Apex programming and Salesforce APIs. - Strong understanding of web development technologies such as HTML, CSS, and JavaScript. - Experience in integrating Salesforce with third-party applications. - Familiarity with Agile methodologies and project management tools. Additional Information: - The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components. - This position is based in Pune. - A 15 years full time education is required. 15 years full time education Show more Show less