You’ll be our- Escalations Specialist You’ll be based at- IBC Knowledge Park, Bengaluru/Ather Hosur Factory/Other city name You’ll be aligned with- Customer Success Manager You’ll be joining our- Escalations Team Roles and Responsibilities De-escalation & Rapport Building – Effectively manage customer concerns, use appropriate retention strategies, and foster positive relationships during the resolution process. Cross-Functional Collaboration – Work closely with internal teams to ensure quick and effective issue resolution. Resolution Ownership – Take full ownership of customer concerns, track their progress, and follow up until a satisfactory resolution is achieved. Here’s what we’re looking for Excellent Communication Skills( Mandatory ) – Ability to communicate clearly and effectively with customers, internal teams, and stakeholders. Strong written and verbal communication is essential. Past Experience – Prior experience in handling customer escalations is mandatory. Good Product Knowledge – Strong understanding of our products and services to provide accurate and effective solutions to customers. A good knowledge about Salesforce ( optional) What you bring to Ather Experience: Minimum 2 years in Customer Support & Escalations Handling Education : A graduate in any field with strong acumen for customer service Show more Show less

Job Description: Data Analyst - Bizapps Team , Bangalore location Who are we? Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. “Hustle Mode ON” is the motto we live by. Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco. With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list. Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020 Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023 Whatfix has been named a Silver Winner in Stevie's Employer of the Year 2023. Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications when a task is being performed. We provide enterprises with a Software Platform that allows them to create Interactive Guides or Flows that sit as an overlay inside any web application. Flows are Contextual—they appear based on where you are in the application (location) and who you are (role). Optimal performance and adoption of any web application are attained when there is easy access to Contextual Information inside the application when a task is being performed. What would you get to do? The Bizapps team at Whatfix is responsible for enabling the company’s operational excellence by building and managing key internal business applications that support various departments like Sales, Marketing, Customer Success, Finance, and Operations. The team is focused on providing data-driven insights, streamlining workflows, and enhancing productivity through scalable technology solutions. We are building this team from the ground up and looking for a Data Analyst who will play a critical role in analyzing, reporting, and driving improvements across internal business processes. As a Data Analyst in the Bizapps team , you will be responsible for analyzing internal business data, creating dashboards, and providing actionable insights that influence key decision-making processes. You will collaborate with cross-functional teams, including Product, Sales, Marketing, and Operations, to develop data-driven solutions and optimize business performance. This role offers the opportunity to work in a fast-paced environment with high impact and visibility. Key Responsibilities Data Analysis & Reporting: Analyze large and complex datasets to identify patterns, trends, and opportunities for business growth and operational improvements. Dashboard Development: Design, build, and maintain interactive dashboards and visualizations to provide actionable insights for stakeholders. Performance Monitoring: Track key performance indicators (KPIs) for various business processes, including sales pipeline, marketing campaigns, revenue, and customer success metrics. Data Quality & Governance: Ensure accuracy, completeness, and consistency of data across internal systems, identifying and resolving data discrepancies. Collaboration: Work closely with the Engineering, SalesOps, MarketingOps, and Finance teams to gather requirements, define metrics, and implement data models for key business applications. Process Optimization: Provide recommendations to streamline workflows and improve data integration across tools like CRM, ERP, marketing automation platforms, and other business applications. Predictive Insights: Support decision-making through predictive analysis using statistical techniques and machine learning models (if applicable). Who you are ? Education: Bachelor’s degree in data science, Statistics, Computer Science, Business Analytics, or a related field . Master’s degree is a plus. Experience: 4- 8 years of relevant experience in data analysis, preferably in a business applications or SaaS environment. Technical Proficiency: Strong knowledge of SQL and ability to query large databases. Experience with BI tools such as Tableau, Power BI, Looker, or Domo . Familiarity with CRM systems like Salesforce , HubSpot , or other internal business platforms. Knowledge of Excel (advanced level) and scripting languages like Python/R is a plus. Data Modeling: Experience in designing data models, building ETL pipelines, or working with data warehouses (e.g., Snowflake, Redshift). Communication Skills: Ability to translate complex data insights into clear, concise, and actionable recommendations for both technical and non-technical stakeholders. Problem-Solving: Analytical mindset with strong problem-solving abilities to address business challenges using data-driven approaches. Preferred Skills Experience in working with or managing internal business applications (e.g., CRMs, ERPs, or financial systems). Knowledge of data governance, data lineage, and best practices for managing enterprise data . Familiarity with AI/ML models and advanced data analytics techniques. Exposure to cloud data platforms (e.g., AWS, Azure, GCP). Why Join the Bizapps Team at Whatfix? Opportunity to be part of a ground-up team that directly impacts internal business operations. Work on cutting-edge data solutions in a dynamic, collaborative environment. Exposure to cross-functional collaboration with senior stakeholders. Competitive compensation and opportunities for career growth within a rapidly scaling company. Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it. We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status Show more Show less

Key Responsibilities: 1. Technical Implementation & Development Lead the design, customization, and implementation of Dynamics 365 Business Central (BC) solutions. Develop extensions and customizations using AL, Visual Studio Code, and associated tools. Work on upgrading existing NAV systems to Business Central. Translate functional specifications into technical solutions. Build and maintain integrations between BC and other third-party systems using APIs, OData, and web services. 2. Solution Architecture Participate in requirement-gathering sessions with business users and consultants. Evaluate and suggest architectural approaches for scalable, high-performance ERP solutions. Ensure the technical feasibility of Business Central projects while maintaining alignment with Microsoft best practices. 3. Client Engagement & Consultation Act as a technical advisor to clients and stakeholders by providing guidance on system configuration, custom development, and process automation. Provide technical support and leadership during UAT, go-live, and post-implementation phases. Collaborate closely with functional consultants, project managers, and client stakeholders. 4. Documentation & Quality Assurance Create detailed technical design documents and maintain coding standards. Conduct code reviews, unit testing, and QA support. Ensure high-quality deliverables are on time and within scope. 5. Maintenance & Support Troubleshoot technical issues and provide timely resolutions. Monitor system performance and offer optimizations and updates as needed. Regularly apply patches, updates, and system upgrades. Location: Remote- Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai

We are organizing a direct walk-in drive at Chennai location. Please find below details and skills for which we have a walk-in at TCS - Chennai on 21st June 2025 Experience: 3 - 13 years Skill Name :- Oracle EBS finace techno functional SAP ABAP SAP SD SAP Basis SAP CO SAP EWM SAP FIORI SAP SF ServiceNow Developer Salesforce LWC Developer Oracle EBS SCM techno functional OIC Workday /Workday HCM Technical SAP Cloud Platform Integration (CPI) SAP BTP SAP GRC Security SAP MDG Technical SAP BODS SAP BRIM SAP GTS SAP IBP Mendix Sap Ariba SAP BW HANA Service Max Oracle eBS R12 Financials Oracle Fusion Financials Oracle E-Business Suite (EBS) Developer - Technical Appian SAP ERP Production Planning & Control Process Industry (PP PI) SAP (QM) SAP FICO SAP MM Mulesoft UKG Pro Dell Boomi SAP PS SAP PM Webmethods IBM sterling integrator IBM MQ IIB IBM ACE Oracle Siebel Salesforce CPQ SAP Basis Hana Salesforce Omnistudio PEGA Quadient Walk IN Venue:- Chennai Tata Consultancy Services Chennai Address : Taramani 100 Feet Road, 165/1A, New Colony Road, Velachery, Chennai, Tamil Nadu 600042

Job Title: Business Development Intern Location: Hyderabad Job Type: Full-Time Department: Sales / Business Development Roles & Responsibilities: Lead Generation: Identify and engage potential clients (schools, colleges, students, parents, and academic institutions) via outbound calls, emails, social media, and events. Client Outreach: Present and promote EdTech solutions through compelling communication that resonates with the educational sector. Sales Pipeline Management: Qualify leads, schedule demos, and support the sales team in closing deals. Relationship Building: Develop and maintain strong relationships with stakeholders in the education ecosystem. CRM Usage: Maintain accurate records of interactions and follow-ups in CRM systems like HubSpot, Zoho, or Salesforce. Market Insights: Gather and report on industry trends, competitor offerings, and customer feedback. Collaboration: Work closely with marketing and product teams to align messaging and provide customer insights. Requirements: Excellent written and verbal communication skills in English (regional language skills are a plus). Strong interpersonal and persuasive skills with a consultative sales approach. Experience with CRM and sales automation tools (e.g., Zoho, HubSpot, Salesforce). Bachelor's degree in Business, Education, Marketing, or a related field. Ability to work independently and as part of a fast-paced team. Show more Show less

Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com. The Role To perform Salesforce Sr Development duties as specified and associated with the Salesforce Enhancement requests and Projects. Responsible for identifying potential issues and/or risks across the system functions that would/could be associated to a development effort. Works closely with the business requester to establish intent and requirements of an enhancement request. Responsible for maintaining security and privacy rules and the integrity of the system. Additionally, this role includes a Business Analyst (BA) component. Collaborating with and staying close to end users and business, fully understanding, and analyzing incoming enhancement requests. Responsible for detailed reviews for completeness of requirements which are to be articulated in a clear concise manner. What You’ll Do Customize the system to meet the business needs of the company Integrate existing systems and services into the CRM architecture and assist with deployment and provisioning activities Salesforce Business Analysis functions and duties Collaborate with other software developers, business analysts, software architects and IT professionals to implement Salesforce solutions Collaborating with and staying close to end users and business, fully understanding, analyzing and documenting processes and requirements as well as creating functional documentation Seek opportunities to optimize internal processes and write KB documentation Enforcing SOC, SOX, and PCI audit policies to ensure system compliance What You’ll Bring Bachelor’s or Master’s degree with technical background At least 5 years’ experience as a Salesforce.com Developer in both Classic and Lightning Salesforce Platform Developer I certification required Salesforce Platform Developer II, JavaScript Developer I, Industries CPQ Developer, and OmniStudio Developer certifications are a plus High functional and system knowledge of Salesforce.com (Sales Cloud, CPQ, Service Cloud), especially configuration Experience with source control management systems and continuous integration/deployment environments Proficient with developing, customizing, integrations, APIs, SOAP / REST services, and deployment functions Ability to analyze and document business requirements and processes in writing Ability to analyze business and technical problems related to Salesforce.com, and to find effective solutions for them Fluency in English, oral and written Show more Show less

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com Job Description Job description You will be based in Hyderabad and reporting to your manager. This is individual contributor (Non-Managerial) role Summary This technical resource would be part of the Corporate Sales Systems Development and Support team. You will manage the delivery of assigned tasks in the implementation of DocuSign CLM projects across the Experian enterprise and helping the businesses support and maintain the CLM application. A key part of the role will be to perform configuration, customization & administration using DocuSign CLM and provide ongoing technical support of the production & sandbox environments. Key Responcibilities Perform administration, configuration and customization as per requirements on the DocuSign CLM platform related to Forms, Templates, Clause library, Approvals and Workflows. Perform assigned Project tasks, Change Requests, Enhancements and bug fixes, based on User Stories through Build, QA, UAT, and Deployment, while ensuring minimal post go live issues. Understand data flows across CRM, CPQ & Contract Life cycle Mgmt. Systems and processes within these business systems. Work closely with the Docusign CLM & Insight product owners and Scrum Master to provide technical development, administration and maintenance with respect to Docusign CLM & Insights Work closely with UAT Team to define and execute functional, regression, unit and user acceptance testing. Provide ongoing troubleshooting of incidents, partner with 3rd-party consultants and Dev resources to address issues and raise data quality concerns as necessary Qualifications Qualifications At least 5 years of relevant experience required University/College Degree preferred DocuSign CLM certification preferred Salesforce CRM Certifications preferred Agile Certifications Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Show more Show less

About the Role - The selected candidate will be responsible for writing high-quality APEX code to validate the efficiency of their LLM (Large Language Model). The company has established itself as a dominant player in the I.T. industry and a leading Internet media giant. Key Responsibilities: Write efficient, readable, reusable, and maintainable APEX code. Ensure adherence to Salesforce security and data integrity best practices. Participate in code reviews to ensure compliance with code quality standards. Manage integrations with external APIs and third-party applications. Interact with LLM systems by asking questions based on open-source datasets, verifying outputs, and providing feedback. Required Skills: 4+ years of Salesforce development experience, with a strong focus on APEX, Lightning Components (Aura), LWC, and VF pages. Salesforce certifications: PD1 (Platform Developer I) required, PD2 (Platform Developer II) is an asset. Strong understanding of Salesforce APIs, integration patterns, and best practices. Excellent spoken and written English communication skills. Proficiency in tackling algorithmic problems. Bachelor's/Master's degree in Engineering, Computer Science, or equivalent experience. Salesforce development with a strong focus on APEX, Lightning Components (Aura), LWC, and VF pages. Strong understanding of Salesforce APIs and integration patterns. Proficiency in tackling algorithmic problems.

About the Role - The selected candidate will be responsible for writing high-quality APEX code to validate the efficiency of their LLM (Large Language Model). The company has established itself as a dominant player in the I.T. industry and a leading Internet media giant. Key Responsibilities: Write efficient, readable, reusable, and maintainable APEX code. Ensure adherence to Salesforce security and data integrity best practices. Participate in code reviews to ensure compliance with code quality standards. Manage integrations with external APIs and third-party applications. Interact with LLM systems by asking questions based on open-source datasets, verifying outputs, and providing feedback. Required Skills: 4+ years of Salesforce development experience, with a strong focus on APEX, Lightning Components (Aura), LWC, and VF pages. Salesforce certifications: PD1 (Platform Developer I) required, PD2 (Platform Developer II) is an asset. Strong understanding of Salesforce APIs, integration patterns, and best practices. Excellent spoken and written English communication skills. Proficiency in tackling algorithmic problems. Bachelor's/Master's degree in Engineering, Computer Science, or equivalent experience. Salesforce development with a strong focus on APEX, Lightning Components (Aura), LWC, and VF pages. Strong understanding of Salesforce APIs and integration patterns. Proficiency in tackling algorithmic problems.

Title: Salesforce Developer Experience: 7+ years Location: Mumbai Mode: Full Time Responsibilities: Salesforce: 7+ Aura:2+ (Hands-on) LWC: 2+ yrs( hands-on) Integration: 2 Yrs( Hands-on) Apex: 3+ Years Good Communication skills. Show more Show less

About the role As a Growth Generalist, you'll play a critical role in building the systems, tools, and processes that fuel our go-to-market engine. You'll lead cross-functional initiatives that span reporting, marketing operations, and lead generationdriving efficiency, visibility, and growth. You'll play a key role in launching new 0-1 growth initiatives in international markets, building and scaling channels like partnerships and events, and shaping our sales, account management, and revenue operations strategy. What youll do Reporting & Analytics: Youll own dashboards, define key metrics, and keep a pulse on how our growth efforts are performing- then turn that data into actionable insights the team can actually use. Marketing Ops: From campaign execution to lead routing, youll help make sure everythings running smoothly across our marketing systems and processes. Tooling & Automation: Love optimizing workflows and getting rid of repetitive tasks? Youll help us choose and implement the right tools to make our growth engine more efficient and scalable. Lead Generation: Youll run lead gen campaigns across outbound, paid, content, partnerships, and eventsexperimenting with new tactics and doubling down on what works. Cross-Functional Collaboration: Work closely with sales, product, and marketing teams to bring ideas to life and ensure everything stays aligned as we scale. 0-1 Growth Initiatives: Youll help spin up and scale new channels and marketsfrom launching international experiments to testing early-stage partnerships. What makes you a good fit 2+ years of experience in growth, marketing ops, or rev ops-ideally in a startup or fast-moving team. You know your way around tools like Excel/Sheets, HubSpot, Salesforce, or something similar. Comfortable with marketing and sales tech stacks (think CRMs, email platforms, etc.). Youre not afraid to start from scratch and figure things out as you go.

Please note: This is an on site position in Kharadi, Pune. Timings - 6:30 PM - 3:30 AM Remote/Hybrid options are not available Experience - 5+ years Experience in the US market and SaaS is mandatory. Team management experience is a plus. About Jeeva.ai Jeeva.ai is at the forefront of transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is simple: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." With the backing of prominent investors and $1M ARR within just three months of launch, we're not just growing—we're thriving and making a significant impact in the world of artificial intelligence. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $3.2M ARR in just 6 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. About You Experience: 5+ years in Customer Success, Account Management, or a related role with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive & Driven: A self-starter with a go-getter attitude, quick learner, and target-oriented. Tech-Savvy: Comfortable using CRM software and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in lead generation for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. What You’ll Be Doing Client Presentations & Demos: Conduct presentations and demos that clearly communicate the value proposition of Jeeva.ai to clients. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Onboarding New Clients: Lead the onboarding process, ensuring a smooth transition and a thorough understanding of our products and services. Account Performance Review: Regularly review client account performance, identify areas for improvement, and implement strategies to drive better results and client satisfaction. Issue Resolution: Act as the point of escalation for client issues, collaborating with internal teams to resolve problems promptly and effectively. Product Expertise: Develop a deep understanding of our products and services to provide expert guidance and support to clients. Feedback & Improvement: Gather and analyze client feedback to inform product development and service improvements. Show more Show less

Title : Salesforce LWC Developer Job Description : All Over Pan India Hybrid Multiple Positions Job Description: Overall Experience: 4- 12 Years · At least 3+ Years leading, designing and implementation of 3 to 4 Salesforce projects including digital transformations. · Experience with Sales, Service and Experience clouds. · Additional skills like SFS, CPQ, OMS, Omnistudio will be an advantage. · Solid understanding of Salesforce platform, features and governor limits. · Strong Experience working with Visual Force pages, Lightning Web components, Apex programming required. · Strong Experience working with integrating 3rd party systems with Salesforce and various web technologies like SOAP/REST preferred. · Excellent written and oral communication skills. · Developing high quality, scalable customized solutions within the Salesforce platform to support critical business functions and meet project objectives, requirements and company goals. · Contributing to the entire development cycle (analysis, design, code, test, initial pilot/production launch, deploy and production support). · Identify opportunities for application optimization, redesign and development. · Should be able to work in a multi-vendor environment and able to adapt to the changing needs. · Staying current on new Salesforce features and functionality and provides recommendations for process improvements. Show more Show less

About TrueFan AI TrueFan AI is India’s leading AI-led platform at the intersection of celebrities, brands, and consumers. For over 4 years, we have been pioneering generative AI - creating 6.4+ million minutes of content in 175+ languages. We are the only AI platform to partner with 52+ blue-chip brands (Hero MotoCorp, Bajaj Finserv, Zomato, Cipla, ICICI Prudential, Adani Wilmar, Hamleys, Dainik Bhaskar, and more) and 100+ A-list celebrities including Aamir Khan, Kareena Kapoor, and Ranveer Singh. We were awarded the ‘Gen AI/ML Disruptor of the Year’ at the Amazon AWS Conclave 2025. Location: Gurugram About the Role: We’re looking for a driven and enthusiastic Sales Development Representative (SDR) to join our growing sales team. As an SDR, you’ll be the first point of contact for potential customers. Your main responsibility is to generate qualified leads through outbound prospecting and help fill the pipeline for our Account Executives. Key Responsibilities: Proactively reach out to potential customers via cold calls, emails, and social media Qualify outbound leads to identify potential sales opportunities Set up discovery calls or meetings between qualified prospects and Account Executives Maintain accurate records of all prospecting activities in the CRM (e.g. Salesforce, HubSpot) Collaborate with marketing and sales teams to refine outreach strategies Stay up-to-date with industry trends and product knowledge Meet or exceed monthly quotas for qualified leads and meetings booked Qualifications: Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience) 2+ year of experience in a sales or customer-facing role Strong communication and interpersonal skills Highly motivated, self-starter attitude with a results-driven mindset Comfortable with high-volume outreach and rejection Familiarity with CRM software and sales prospecting tools (Salesforce, Outreach, LinkedIn Sales Navigator, etc.) Preferred: Experience in B2B sales or SaaS industry Understanding of the sales cycle and pipeline management Previous use of sales enablement tools like Apollo, ZoomInfo, or Gong Show more Show less

ob Summary: We are seeking a detail-oriented and proactive Sales Coordinator to support our sales team and help ensure smooth and efficient operations. The ideal candidate will assist in order processing, customer support, and administrative tasks, serving as a key liaison between the sales team, clients, and other internal departments. Key Responsibilities: Assist the sales team with daily administrative tasks, including preparing quotes, sales reports, and presentations. Coordinate sales activities and track progress towards sales targets. Manage customer orders and inquiries, ensuring accurate and timely processing. Maintain and update customer databases and CRM systems. Support client communication and resolve issues in coordination with relevant departments. Schedule and coordinate meetings, calls, and follow-ups between clients and sales representatives. Monitor inventory levels and coordinate with logistics to ensure timely delivery. Prepare sales documentation including contracts, agreements, and invoices. Compile and analyze sales data for reporting and forecasting purposes. Provide general support to the Sales Manager and broader sales team. Requirements: Bachelor's degree in Business Administration, Marketing, or related field. 1–3 years of experience in sales support, customer service, or a similar role. Proficient in MS Office Suite (especially Excel) and CRM software (e.g., Salesforce, HubSpot). Strong organizational and time management skills. Excellent verbal and written communication abilities. High level of attention to detail and accuracy. Ability to work both independently and as part of a team. Job Types: Full-time, Permanent Pay: ₹11,166.27 - ₹25,000.00 per month Benefits: Paid sick time Schedule: Day shift Morning shift Work Location: In person

Role Mission: Are you a resilient, goal-driven professional who thrives in outbound sales? Do you have a passion for prospecting, engaging decision-makers, and building a high-quality sales pipeline? If so, SaaS Labs is the perfect place for you! We're looking for a Business Development Representative (BDR) to drive outbound efforts, qualify leads, and fuel our sales growth. This is your chance to make a direct impact in a high-growth SaaS environment while mastering cutting-edge sales techniques. Describe Success in this role: -High Outreach Volume & Engagement from Cold Outbound Efforts -Consistent Pipeline Generation -Effective Qualification of Leads -Strong CRM Hygiene & Data Accuracy -Resilience & Persistence in Prospecting -Seamless Handoff to Account Executives What 3 attributes does an ideal candidate have to be successful in this role? – Resilience & Persistence: The ability to handle rejection, stay motivated, and continuously follow up with prospects. – Strong Prospecting & Research Skills: Effectively identifying, engaging, and qualifying potential leads using various outbound techniques. – Effective Communication & Rapport-Building: Crafting compelling outreach messages, engaging prospects in meaningful conversations, and building relationships. Why should someone join this role over other equivalent opportunities in the market? -Exposure to SaaS Sales Process: Gain hands-on experience in a fast-paced SaaS environment, working with cutting-edge tools and methodologies to build a strong foundation in sales development. -Direct Impact on Revenue Growth: Be at the forefront of driving customer acquisition by converting inbound leads into opportunities, directly contributing to the company’s success in the SaaS space. -Opportunity to Learn Advanced Sales Techniques: Develop expertise in SaaS-specific sales strategies, including lead qualification, pipeline building, and CRM management, setting you up for long-term success in the industry. KRAs: -Conduct outbound prospecting through cold calls, personalised emails, and LinkedIn outreach to generate qualified leads. -Research and identify potential customers who fit our Ideal Customer Profile (ICP) and initiate meaningful conversations. -Maintain a high volume of daily outreach and track activities in the CRM to ensure a structured and consistent approach. -Develop a strong understanding of our product offerings and value proposition to effectively communicate with prospects. -Engage with key decision-makers, understand their pain points, and position our solution as a value-driven option. -Collaborate with Account Executives (AEs) to ensure smooth lead handoff and pipeline progression. -Stay updated on industry trends, competitors, and market dynamics to enhance outreach strategies. Consistently meet or exceed monthly and quarterly goals for lead generation and book qualified meetings. Qualifications: -Education: Bachelor's Degree -Experience: 2-5 Years of experience in Software Sales/PreSales. Should have experience in selling to the EMEA/APAC -Hands-on experience with sales tech tools like Salesforce, HubSpot, SalesLoft, Apollo, and ZoomInfo. -Strong negotiation skills and a hunger to win in a fast-paced environment. About SaaS Labs: SaaS Labs is a global SaaS company automating high-volume prospect and customer communications for sales and support teams at over 7000 growing businesses. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), EasyCalendar (Scheduling Software), CallPage (Callback Automation), and CallRoot (Call Tracking and Analytics). SaaS Labs is a diverse international team with over 300 passionate problem solvers. With innovation, experimentation and customer obsession at the heart of its ethos, the company has been honoured with 30+ innovation awards, including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). Show more Show less

Company:Indian / Global Digital Organization Key Skills: ServiceNow Administration, ServiceNow, Automation, Servicenow portal, Power Designer, Integration, itsm, Rest, Rest API. Roles and Responsibilities: Analyze automation and integration opportunities; design scalable solutions using Integration Hub, RPA, Flow Designer, and Virtual Agent (NLP/NLU). Develop and test integrations using REST, SOAP, JDBC, FTP, and other protocols. Leverage out-of-the-box and custom spokes to connect systems like Azure, SAP, Jira, Salesforce, etc. Build and optimize flows, orchestrations, and RPA bots. Ensure secure integration with support for OAuth 2.0, JWT, and API key-based authentication. Collaborate with BAs and developers to translate business needs into integration requirements. Prepare and maintain technical documentation (HLD, LLD, TDD). Provide training and support for internal development teams. Maintain coding standards and automation best practices. Experience Requirement: 10-15 years of ServiceNow platform integration experience. Expertise in Integration Hub, Flow Designer, Automation Engine, and scripting (JavaScript, Python, PowerShell). Proven experience with ServiceNow modules such as ITSM, ITOM, CSM, Orchestrator, and Document Intelligence. Hands-on experience developing REST/SOAP APIs and working with JSON/XML and web services. Extensive integration experience with systems like Azure AD, Entra ID, Okta, Salesforce, SAP, and Workday. Strong understanding of API security standards including OAuth 2.0 and JWT. Experience in creating automation solutions that are secure, scalable, and aligned with enterprise standards. Education: Any Graduation. Show more Show less

Key Responsibilities: Support the sales team in lead generation, qualification, and follow-up processes Coordinate communication between the Germany office and international stakeholders Translate sales content, client queries, and product information between German and English Assist with CRM data entry and client status updates Schedule client demos, product briefings, and internal syncs Perform basic competitive and market research Required Skills & Qualifications: Enrolled in or recently graduated from a program in Business, Marketing, or related fields Native-level German (C1+) and strong English (B2+) proficiency. French, Danish or Dutch Languages will be add on. Excellent interpersonal and communication skills Well-organized, detail-oriented, and self-motivated Comfortable using MS Office or Google Workspace Good to Have (Bonus Skills): Basic knowledge or exposure to modern ERP systems such as Odoo, SAP, Microsoft Dynamics Familiarity with mobile app ecosystems and SaaS-based platforms Understanding of software development or product lifecycle terminology Experience using CRM tools like HubSpot, Odoo CRM, Salesforce Prior internship or involvement in tech sales, B2B outreach, or startup environments Fluency in additional European languages such as French, Dutch, or Danish is a strong plus. Prior experience in international customer service is beneficial. Knowledge of cross-cultural communication or EU regulatory context is an advantage. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Schedule: Monday to Friday Ability to commute/relocate: Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have Certification for German Language? What is your Current Salary? What is your Salary Expectation? How soon you can join us? Language: English (Required) German (Required) Work Location: In person

Location: Ahmedabad (Including Delhi) Job Responsibilities: • The Healthcare National Account Manager is responsible for generating revenue streams for MOVIN by developing new business relationships and managing existing partnerships between MOVIN and designated Complex healthcare segment including Labs, Diagnostics, Biopharma, MedTech manufacturers and distributors based in its geographical locations. • This position executes the business plans sales and revenue goals by developing sales strategies, building exciting customer solutions and presentations that match up the healthcare sector customer’s requirements to MOVIN Healthcare portfolio of products and services. • Cultivate strong partnerships with multiple senior decision-makers within customers’ and within MOVIN. • Responsible for robust pipeline management using Salesforce and other reporting tools • Maintain a book of business, build account strategy roadmaps, and manage contract renewals and compliance. • Monitor competitor performance and industry news, share, and collaborate across teams to leverage our competitive intelligence. Skills Required: • Ambition and drive to win. • Bachelor’s Degree essential. Masters preferred. Logistics / Supply Chain or Business preferred. • 7 to 10 years’ experience in Business Development of International / Domestic Logistics, Healthcare logistics , Air Express Next Business Day , specialty , critical logistics. • Complex healthcare logistics (Cold Chain) experience is a big plus. • Candidate should demonstrate Solution Selling & Collaborating with cross functional and BU stakeholders. • Quick learners preferred. • Strong verbal and written English language skills. • Flexible to travel domestically within region or as per allocated geo’s as required. Show more Show less

About TO THE NEW: TO THE NEW is a digital technology services company that provides product engineering, Cloud and FinOps services to enterprises, SaaS, and consumer tech companies. We are recognised by global analyst firms like Gartner, Forrester, Everest, ISG, and Zinnov for its capabilities in Digital Engineering, Cloud, OTT, and Data and analytics. The company leverages its deep partnership with all leading hyperscalers like AWS (Premier Partner), Azure, and GCP to provide end-to-end Cloud professional and managed services to its customers. Founded in 2008, TO THE NEW is one of the fastest-growing companies with a growth rate of over 60% since 2017. The company's passionate team of 2500+ Newers” is spread across its headquarters in Singapore and delivery centres in Delhi, Dehradun, Dubai, NYC, and Sydney. TO THE NEW is an 8-times winner of the prestigious Great Place to Work award. The company has also been recognized as one of India's Top 100 Companies to Work For and is among the Top 50 IT Workplaces in India.. We take pride in our culture driven by passion for making an impact through technology and is backed by our emphasis on continuous learning. Get a sneak peek of our work culture here . Must Have: Extensive Hands-on experience with either Salesforce Service Cloud or Sales Could solution Design and Implementation including but not limited to with customization(Apex Triggers, Classes & VisualForce), configuration(Formulas, Workflows, Approval processes, Custom objects, and fields, Sharing Rules, Page layouts, Record types, Permission Sets, Reports, and Dashboards) Expertise in Administrative tasks like maintaining User Roles and Security, Page Layouts, Workflows, Reports, Dashboards, Tasks, and Events Understanding of data Structures and experience in Data Migration using Import Wizard, Workbench, and other integration tools like Apex Data Loader General understanding of the full application lifecycle from inception through maintenance Integration experience with Salesforce.com API (REST & SOAP) Development experience in Classic and Lightning, with a preference for the latter. Good understanding of MVC patterns & Webapp Architecture with an ability to provide support around the frontend experience via HTML 5, CSS, JQuery, and JS. Comfort across atleast 1 Source Control system with a preference for Git Nice to Have: Salesforce Certifications and/or Trailheads Experience with integrating across atleast 1 Salesforce cloud service like Service Cloud, Sales Cloud, Marketing Cloud etc. Experience and know how around building custom modules(Java or any preferred language) to support and service the Salesforce ecosystem Required Qualifications: Relevant work experience of at least 5 years into Salesforce Contribute to the detailed design and technology selection, providing inputs from their expertise, such as technology alignment and fit, best practices, and feasibility Researching and sharing information towards detailed technical decisions within the team, to ensure a technically sound and feasible solution. Excellent understanding of Software Development Life Cycle (SDLC) Design and develop components of the solution following standards and best practices Strong problem-solving skills and an aptitude for taking on technical challenges Maintain high levels of customer satisfaction Excellent writing and verbal communication skills Work closely with Project Managers/Architects Good Team and People Management skills

We’re reinventing the market research industry. Let’s reinvent it together. At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. Numerator is a services-enabled tech and data firm that brings together omnichannel marketing, merchandising, and sales data to help brands understand what people buy and why. We are seeking a highly motivated and detail-oriented Business Operations Associate to join our team. As a key player in our organization, you will oversee the operational review of international opportunities and contracts and collaborate with various teams to ensure seamless deal execution and revenue recognition. This role requires exceptional organizational skills, acute attention to detail, and a professional, empathetic attitude. Responsibilities: Lead the international operational review for net new, cross sell, and renewal deals to assess pricing, product specifications, deliverables, and scope of work. Collaborate cross-functionally with various teams, including sales, product development, and professional services, to incorporate best practices in the implementation of new and existing product offerings. Take ownership of data integrity and cleanliness across different platforms, ensuring data coherence and consistency. Provide technical expertise and support throughout the operational review lifecycle. Document and maintain comprehensive records of internal processes and configurations, ensuring the documentation is up-to-date and accessible to relevant teams. Implement feedback mechanisms and actively seek opportunities to enhance internal platforms and increase customer satisfaction. Generate and maintain net new and existing reports, partnering with cross-functional teams to validate key metrics, identify discrepancies, and uphold data accuracy and cleanliness across systems. There is strength in numbers - We are the Numerati Numerator is 2,000 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation. Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team. What You Can Expect from Your Intern Experience You’ll play an active role as a member of a dynamic team of supportive and highly motivated employees and leaders. From day one, you’ll be set up for success with your NuIntern buddy, who will be a key partner throughout your internship. Numerator’s onboarding program will introduce you to your new colleagues, immerse you into our culture, and provide you with resources to thrive. Expect to make an impact on real projects, business challenges, clients, and our global teams. Interact and engage with colleagues in person at our cool headquarters, designed to further inspire innovation, creativity, and collaboration. You'll also have the opportunity to participate in local events, Hack Days, networking, and workshops. Internship dates: June 9th to August 8th, 2025 Requirements: Ability to work UK time zone business hours Exceptional attention to detail, a keen eye for identifying and rectifying errors, ensuring thoroughness in all processes Strong organizational skills, including the ability to effectively prioritize tasks and coordinate multiple responsibilities seamlessly Excellent written and verbal communication skills Strong analytical and problem-solving abilities Salesforce experience is a plus Experience working with large data sets and data visualization platforms (Tableau, PowerBI, etc.) is a plus Ability to adapt to a dynamic and fast-paced environment Collaborative mindset with a proven ability to work effectively in a team Proficient in Excel (or equivalent) We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law. While some roles can be remote, Numerator is only able to hire in many, but not all, states and provinces. In certain cases, if you are not located in a specific area where Numerator is able to hire, you may not be eligible for employment .

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Experience Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Lightning Web Components Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will work on developing solutions to enhance user experience and streamline business processes. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to analyze business requirements and translate them into technical solutions. - Develop and customize Salesforce Experience Cloud solutions to meet specific business needs. - Implement Salesforce Sales Cloud, Service Cloud, and Lightning Web Components to enhance customer experience. - Provide technical expertise and guidance to junior team members. - Stay updated with the latest Salesforce technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Experience Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Lightning Web Components. - Strong understanding of Salesforce architecture and data model. - Experience in designing and implementing Salesforce solutions. - Knowledge of Apex programming language and Visualforce pages. - Hands-on experience with Salesforce configuration, customization, and integration. - Good To Have Skills: Experience with Salesforce Community Cloud. Additional Information: - The candidate should have a minimum of 3 years of experience in Salesforce Experience Cloud. - This position is based at our Bengaluru office. - A 15 years full-time education is required. Show more Show less

Job Description Solution Architects assess a project’s technical feasibility, as well as implementation risks. They are responsible for the design and implementation of the overall technical and solution architecture. They define the structure of a system, its interfaces, the solution principles guiding the organisation, the software design and the implementation. The scope of the Solution Architect’s role is defined by the business issue at hand. To fulfil the role, a Solution Architect utilises business and technology expertise and experience. Job Description - Grade Specific Managing Solution/Delivery Architect - Design, deliver and manage complete solutions. Demonstrate leadership of topics in the architect community and show a passion for technology and business acumen. Work as a stream lead at CIO/CTO level for an internal or external client. Lead Capgemini operations relating to market development and/or service delivery excellence. Are seen as a role model in their (local) community. Certification: preferably Capgemini Architects certification level 2 or above, relevant solution certifications, IAF and/or industry certifications such as TOGAF 9 or equivalent. Skills (competencies) (SDLC) Methodology Active Listening Adaptability Agile (Software Development Framework) Analytical Thinking APIs Automation (Frameworks) AWS (Cloud Platform) AWS Architecture Business Acumen Business Analysis C# Capgemini Integrated Architecture Framework (IAF) Cassandra (Relational Database) Change Management Cloud Architecture Coaching Collaboration Confluence Delegation DevOps Docker ETL Tools Executive Presence GitHub Google Cloud Platform (GCP) Google Cloud Platform (GCP) (Cloud Platform) IAF (Framework) Influencing Innovation Java (Programming Language) Jira Kubernetes Managing Difficult Conversations Microsoft Azure DevOps Negotiation Network Architecture Oracle (Relational Database) Problem Solving Project Governance Python Relationship-Building Risk Assessment Risk Management SAFe Salesforce (Integration) SAP (Integration) SharePoint Slack SQL Server (Relational Database) Stakeholder Management Storage Architecture Storytelling Strategic Thinking Sustainability Awareness Teamwork Technical Governance Time Management TOGAF (Framework) Verbal Communication Written Communication

Req ID: 79262 Location: Bangalore, Karnataka, India Job Title : Technical Support Engineer Team : Technical Customer Experience Centre (TAC) at CommScope Ruckus Role Purpose The Technical Support Engineer (TSE) will be responsible for providing first level of Technical Support for various technologies in Ruckus Wireless products to our Enterprise customers. Key Responsibilities Be the first technical point of contact for the customer Should possess the ability to manage critical (P1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage escalated cases Work closely with SE teams internally on larger networks and more complex issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Work on complex problems where analysis of situations requires in-depth fault analysis and troubleshooting skills Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Notify and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (escalation) of cases that require advanced technical investigation by the LTE Team Manage customer expectation and make sure customer is receiving highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge Strict adherence to Service Level Agreement KPIs Understand the SLA’s and work/align style of working towards meeting them KRAs include: CSAT, Active Backlog, Aged Backlog, Time to Resolve and Time to Close, Escalation % and KB Contribution Required Experience Minimum of 2 years of customer support experience in IP networks, WiFi or related environment Data networking is mandatory, Wireless networking experience is desired. Preferably worked as an engineer TAC Excellent written and oral communication ability, including formal presentation skills to customers, partners, Ruckus accounts and support teams Good understanding and applied knowledge of TCP/IP, IGMP, switching and Routing (Layer 2 & 3 communication), internet protocols including DNS, DHCP, SMTP, VLAN etc. Good understanding and troubleshooting skills with wireless technologies 802.11x, WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS Good understanding of RF transmission and antenna behavior Technical expertise in troubleshooting and resolving complex Layer 2/3 and/or wireless issues in multi-vendor environments Knowledge on deploying, configuring, supporting, troubleshooting, debugging, and administering the following Wireless LAN products and technologies: Wireless Access Points Wireless Client Associations Wireless Controllers Experience providing support to direct customers, resellers, and field personnel in resolving company product related issues Experience working in a support lab environment for problem replication Experience documenting the sequence of events related to resolving customer technical issues Comfortable with analyzing data traces from protocol analyzers such as Wireshark Bachelor or diploma in a computer related field or equivalent work experience Experience Considered Favorably Working Knowledge of Salesforce and JIRA. Multiple language skills Experience working in (or with) a vendor Relevant industry accreditations/certifications: CWNA, CCNA, JNCIA Communication/work Style Excellent communication/interpersonal skills to clearly and simply articulate ideas, frame problems and offer solutions Ability to understand and analyze customer issues along with good troubleshooting skills Ability to communicate clearly and effectively with clients and peers A belief in ownership with good problem-solving and decision-making skills Must maintain a professional attitude, demeanor and be highly motivated and self-directed Encourages and accepts feedback Self-driven, proactive, team-player Work Schedule Monday through Friday or ‘staggered work week’, i.e. Sunday through Thursday or Tuesday through Saturday and weekend or overnight hours as required. Learn more about how we're on a quest to connect the future and build what's next. Show more Show less

Job Responsibilities: • The Healthcare National Account Manager is responsible for generating revenue streams for MOVIN by developing new business relationships and managing existing partnerships between MOVIN and designated Complex healthcare segment including Labs, Diagnostics, Biopharma, MedTech manufacturers and distributors based in its geographical locations. • This position executes the business plans sales and revenue goals by developing sales strategies, building exciting customer solutions and presentations that match up the healthcare sector customer’s requirements to MOVIN Healthcare portfolio of products and services. • Cultivate strong partnerships with multiple senior decision-makers within customers’ and within MOVIN. • Responsible for robust pipeline management using Salesforce and other reporting tools • Maintain a book of business, build account strategy roadmaps, and manage contract renewals and compliance. • Monitor competitor performance and industry news, share, and collaborate across teams to leverage our competitive intelligence. Skills Required: • Ambition and drive to win. • Bachelor’s Degree essential. Masters preferred. Logistics / Supply Chain or Business preferred. • 7 to 10 years’ experience in Business Development of International / Domestic Logistics, Healthcare logistics , Air Express Next Business Day , specialty , critical logistics. • Complex healthcare logistics (Cold Chain) experience is a big plus. • Candidate should demonstrate Solution Selling & Collaborating with cross functional and BU stakeholders. • Quick learners preferred. • Strong verbal and written English language skills. • Flexible to travel domestically within region or as per allocated geo’s as required. Show more Show less