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5.0 - 10.0 years
10 - 14 Lacs
pune
Work from Office
Title and Summary Senior Specialist, Marketing OperationsOverview The Global B2B Marketing Operations team is looking for a Senior Specialist of Marketing Operations to help scale the lead generation function at Mastercard through technology and operational excellence. The ideal candidate is an experienced technical marketer with a track record of creative thinking to develop, execute, measure and optimize lead gen. campaigns. The Global B2B Marketing Operations team is responsible for defining a best-in-class Lead Generation discipline and scaling it across business units and regions, including to the people, processes, content, technologies, and data. Role In this technical marketing role, you will: Create marketing materials to support lead gen campaigns across email, social and web: forms, landing pages, email, nurture journeys etc. Implement A/B tests for emails and landing pages to drive engagement and conversion. Manage the lead lifecycle ensuring accurate and consistent lead capture, qualification, and routing through the lead funnel. Develop and run ABM and LinkedIn ad campaigns. Maintain content governance, metadata/taxonomy, and operational documentation. Lead end-to-end delivery of large-scale marketing initiatives. Analyze campaign performance and create dashboards and reports. Ensure compliance with branding, metadata accuracy, and global privacy regulations (GDPR, CAN-SPAM, CCPA). Present insights, campaign results, and project plans to senior stakeholders. Recommend best practices for lead generation, scoring, nurturing, and campaign setup. All About You The ideal candidate for this position should have: Bachelors or masters degree (MBA preferred) in marketing, business or a related field. 5+ years of experience in marketing operations/automation with 2+ years of hands-on experience in Salesforce Marketing Cloud (SFMC), including Email Studio, Journey Builder, Automation Studio, and Intelligence Reports. Working knowledge of Adobe Experience Manager (AEM), Salesforce Sales Cloud, Cvent and Zoom/ON24 Experience designing ABM campaigns in 6sense/Demandbase Strong technical skills in HTML, CSS, JavaScript, AMPscript, and SQL. Analytical mindset with the ability to derive insights and make recommendations. Self-driven, curious, and adaptable to fast-paced environments. Willingness to work EMEA hours (12:00 PM 9:00 PM IST).
Posted 1 day ago
2.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Your role at Dynatrace Dynatrace is seeking a Business Systems Analyst who will work within the greater Business Systems team. This individual should be experienced with CRM technology (Salesforce) and have strong communication, documentation, and stakeholder management fundamentals. This role requires someone who can comfortably work with stakeholders by asking questions even if they may seem inconsequential to understand the root issue they need solved. We are looking for someone that is a self-starter with an inherent drive for process and delivery excellence. Specifically, this individual will work within a scrum team that supports our Continuous Improvement work – these are enhancement, operational efforts that help our business stakeholders continue to operate successfully to meet business and customer needs. Responsibilities Analyze and document business processes, both as-is and to-be Work with the business to gather functional and non-functional requirements Consult and partner with business stakeholders on the best path forward, always bringing it back to core requirements, and using horizontal thinking to ensure successful solutions Partner with Product Owners to manage a backlog of work Work with a delivery team to deliver work in an Agile Scrum process Have integration experience, familiarity with source-to-target requirements Communicate relentlessly – document decisions and risks and ensure full visibility to Product Owners and impacted stakeholders Work amongst peers to create and adhere to BSA standards to create a Center of Excellence (consistent way of working, templatized documentation, etc.) Minimum Requirements What will help you succeed At least 2+ years working as a Business Systems Analyst or Business Analyst Salesforce experience Boomi or other iPaaS experience Proficiency with business systems analysis, requirements gathering, process documentation Proficiency with Agile Scrum Strong understanding of SDLC JIRA experience Preferred Requirements Familiarity with HRIS and ERP technology (SuccessFactors and NetSuite) Organized, with attention to detail emphasizing process, completeness and accuracy Impeccable communication skills, with the ability to concisely summarize takeaways, escalations, and next steps to a diverse group of peers Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: The Billing Specialist plays a key role in executing daily and month-end billing operations, including invoice preparation, customer account setup and maintenance, credit memo processing, and resolution of billing inquiries. This role supports cross-functional initiatives and continuous process improvements, requiring strong organizational, analytical, and communication skills.The ideal candidate is detail-oriented, highly collaborative, and comfortable working in a dynamic SaaS environment. They will work closely with Finance, Sales, Product Management, and other departments to ensure billing accuracy, compliance, and operational efficiency. You'll Get To: Prepare and process invoices in accordance with customer contracts and billing schedules. Manage SaaS billing processes, including subscription and usage-based billing, implementation services, and portal user changes. Maintain and update customer billing accounts with accuracy and timeliness. Process credit memos with proper supporting documentation and approvals. Investigate and resolve billing discrepancies and customer disputes promptly. Partner with the collections team on rebills, PO updates, and payment-related issues. Coordinate with Sales, Product, and Renewals to resolve order and billing mismatches. Prepare journal entries and perform monthly/quarterly account reconciliations. Support internal and external audits, including SOX controls and documentation. Document billing processes and contribute to continuous improvement efforts. Support ad-hoc billing projects and reporting requests as needed. What You'll Bring: Associate or Bachelor's degree in Accounting, Finance, or a related field. 3-5 years of billing or accounting experience, preferably in a SaaS or software environment. Strong understanding of billing systems and ERP/CRM tools (Zuora, Salesforce CPQ/Billing, NetSuite preferred). Proficient in Microsoft Excel, including pivot tables and VLOOKUPs. Strong analytical and problem-solving skills with high attention to detail. Excellent communication skills with the ability to collaborate across teams. Self-motivated, proactive, and able to manage multiple priorities under tight deadlines. Comfortable in a fast-paced, evolving environment with a continuous improvement mindset. Thrive at BlackLine Because You Are Joining: A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws. BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Posted 1 day ago
0 years
0 Lacs
hyderabad, telangana, india
Remote
As a Customer Support at Blackbaud, you will serve as a trusted advisor to our B2B clients, helping them maximize the value of our software solutions. You will troubleshoot complex technical issues, provide expert guidance on product functionality, and collaborate with cross-functional teams to ensure seamless delivery and support. Your work will directly impact organizations in the social good sector, empowering them to achieve their missions more effectively. You will support multiple enterprise-grade solutions, working closely with Engineering, Product Management, and Customer Success to resolve escalated issues, contribute to product readiness, and continuously improve the customer experience. Key Responsibilities Deliver high-quality technical support via chat, phone, and web channels, ensuring timely and effective resolution of customer issues. Triage and troubleshoot software incidents, escalating complex or code-related issues to Sustained Engineering as needed. Leverage diagnostic tools such as browser developer tools, API testing platforms (e.g., Postman), and log analysis tools to investigate and troubleshoot technical issues with moderate guidance Author and maintain Knowledgebase articles using KCS (Knowledge-Centered Service) methodologies to promote self-service and reduce case volume. Participate in after-hours support rotations based on product, region, or team requirements. Maintain accurate and professional case documentation, ensuring all interactions are clear, concise, and actionable. Analyze case trends and categorize incidents to identify root causes and inform product improvements. Act as a liaison between customers and internal teams for service-related needs, ensuring a seamless support experience. Stay current on product updates, new features, and industry best practices to provide informed support. Communicate technical concepts clearly to both technical and non-technical audiences. Embrace change and contribute to continuous improvement initiatives within the support organization. Qualifications Hands-on experience in Technical support, IT helpdesk, or contact center role, preferably in a B2B SaaS environment. Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently. Familiarity with CRM or case management systems (e.g., Salesforce, Zendesk). Excellent written and verbal communication skills. Demonstrated ability to learn new technologies quickly and adapt to evolving environments. Customer-first mindset with a commitment to delivering exceptional service. Ability to collaborate across teams and manage multiple priorities in a fast-paced setting. High school diploma required; additional technical certifications or coursework are a plus. Experience with one or more of the following: Educational or professional experience in troubleshooting web applications, cloud platforms, infrastructure, or single-page applications. General understanding of authentication processes, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Prior experience in a technical support environment, especially supporting educational software, parents, or K–12 schools. Familiarity with the North American education system. College degree in Accounting or Finance, or hands-on experience in bookkeeping. Proven technical troubleshooting experience in a customer-facing role. Experience with merchant processing, payment facilitators, payment platforms, or credit card/payment services providers. Understanding of APIs (Application Programming Interfaces) and their role in system integrations. Experience in troubleshooting email deliverability, including knowledge of SPF, DKIM, and DMARC protocols. Familiarity with alternative payment methods such as PayPal, Venmo, and Apple Pay. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted 1 day ago
6.0 - 11.0 years
11 - 21 Lacs
noida
Hybrid
LTIMindtree Mega Salesforce Hiring Drive (F2F) Noida | 23rd August 2025 Job Location: Noida Interview Mode: Face-to-Face (Walk-in) Interview Date: 23rd August 2025 (Saturday) Time: 9:30 AM – 3:00 PM Venue: 9th Floor, Block 5, Candor TechSpace, Sector 62, Noida Open Roles – Salesforce Professionals (4 to 15 Years Experience) Skills Hiring For: SF Core with Experience Cloud / Omni Studio (5–12 yrs) Conga CLM / CPQ (4–12 yrs) Financial Services Cloud – FSC (5–15 yrs) nCino (4–15 yrs) Salesforce CPQ (5–15 yrs) SF Core with Revenue Cloud (5–15 yrs) SFMC with Data Cloud (5–15 yrs) Eligibility: Full-time BE/B.Tech/ME/M.Tech/MCA Relevant experience in Salesforce ecosystem as per role Documents Required: Updated Resume Govt. ID Proof (Original) Passport Size Photo Experience & Increment Letters (if any) Note: This is a full-day interview process (multiple rounds). Please plan accordingly. Don't miss the chance to be a part of LTIMindtree’s Salesforce team!
Posted 1 day ago
3.0 - 6.0 years
3 - 7 Lacs
bengaluru
Work from Office
This Position reports to: Sales Support Manager Your role and responsibilities In this role, you will have the opportunity to support the sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area. This role is contributing to the Process Automation business for Measurement & Analytics division based in Bangalore or Pune India. You will be mainly accountable for: Support the local sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers and provide technical support during the meeting. Prepare/support the preparation of technical/commercial offers based on customer specification requirements, local business unit/feeder factory indications, and sales organization directives. Participate in the kick-off meeting organized by the project team. Analyze customer needs and competitor offers through general market information and information provided by the sales organization. Perform lost proposal analysis, identify the potential causes, and recommend future actions in cooperation with the sales/local business unit to obtain better future results. Qualifications for the role 3 -6 Years of relevant work experience in sales support, bids, and proposals. Specialized knowledge of field instrumentation to measure and monitor flow, level, pressure and temperature. Experience in product selection and configuration, quotation preparation, technical document compliance, vendor coordination, full-cost model calculation, and technical query clarification. Knowledge of sales operations tools Salesforce Opportunity Management, Reports, and Dashboards. Exposure and understanding of international standards - ISA, API, ANSI/ASME, ISO, IEC, and PIP Exposure and understanding of the industrial processes - Power Plant, Water, Metals & Minerals, Oil & Gas, Pulp Paper. B.E/ B. Tech (full-time) in Instrumentation or Electronics
Posted 1 day ago
2.0 years
0 Lacs
hyderabad, telangana, india
Remote
Customer Experience Manager (CXM) As a CXM you’ll play a crucial role in understanding and improving customer experiences by analyzing customer feedback and data, developing reporting to support various areas of the business, providing initial improvement recommendations, and tracking execution of recommendations. Key Responsibilities Customer Journey Mapping: Analyze and propose optimization the end-to-end customer journey across digital platforms and Blackbaud Products. Voice of the Customer (VoC): Develop and manage feedback loops through surveys, user interviews, and analytics tools to capture customer sentiment. Cross-Functional Collaboration: Work closely with product, engineering, sales, support, and marketing teams to align customer experience initiatives with business goals. Customer Advocacy: Identify customer trends with Blackbaud product, & using those success stories into testimonials, case studies, and referrals. Data-Driven Insights: Use customer data and analytics to identify trends, measure satisfaction (e.g., NPS, CSAT), and drive continuous improvement. Issue Identification: Identify customer issues with existing instance of Blackbaud product & report those into actionable items. Qualifications Bachelor’s degree in business, Marketing, Communications, or related field. 2+ years of experience in customer experience, customer success, or related roles in the tech industry. Experience with customer data analysis and VoC programs (Preferred). Experience with tools like Salesforce, Gainsight, GonG, Qlik, Qualtrics, Power-BI and product analytics platforms (Preferred). Experience with Product management (Preferred). Strong understanding of customer journey mapping, CX metrics, and CRM tools. (Preferred). Experience gathering and analyzing information and using it to develop effective solutions to difficult problems or situations. Excellent communication, problem-solving, and project management skills. Empathy-driven mindset with a passion for customer satisfaction and loyalty. Experience in writing and interpreting T-SQL. Excellent written and verbal communication and presentation skills. Strategic thinking and prioritization Advanced English skills required. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted 1 day ago
7.0 years
3 - 6 Lacs
kadugodi, bengaluru, karnataka
On-site
The role will support in getting enquiries to the school & converting the prospective enquiries into admissions. The main objective is to assist the school with admission generation Job Description 1. Meet prospective parents, handle all their queries related to the centre and convert them to admission for the centre. 2. Manage all CRM (Salesforce) reports. 3. Strategizing & Marketing · Generating new admissions by preparing marketing strategies & implementing them in coordination with the regional teams. · Planning marketing strategies in terms of advertising plan, event planning &publicizing in coordination with Head office. 4. Achieving Targets: Meet assigned admission targets and work to achieving the same on monthly basis. 5. Withdrawal follow up: Follow up for all withdrawals & try to gain knowledge about the reason behind it. 6. Data Collection & Management: Collecting data of all enquiries, sorting it and aligning according to age group. Qualification and Experience · A Bachelor’s or Master’s degree – preferably in Commerce, Psychology, Education, Arts, Commerce or a related field will be considered · Computer literate with knowledge of MSOffice, Tally. · 4 – 7years’ experience involving a job related to admission counseling preferably in a pre-school / activity center / school · Understanding of industry vertical (Education) is a plus. Personal Attributes: Good Communication Skills; Service & Solution mind set; Self driven personality & team player; Live by personal Quality, Value & Ethics; Work with high career values; Respect "Diversity in workplace". Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Kadugodi, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Admission counseling: 3 years (Required) Work Location: In person
Posted 1 day ago
0.0 - 3.0 years
0 - 0 Lacs
kadugodi, bengaluru, karnataka
On-site
The role will support in getting enquiries to the school & converting the prospective enquiries into admissions. The main objective is to assist the school with admission generation Job Description 1. Meet prospective parents, handle all their queries related to the centre and convert them to admission for the centre. 2. Manage all CRM (Salesforce) reports. 3. Strategizing & Marketing · Generating new admissions by preparing marketing strategies & implementing them in coordination with the regional teams. · Planning marketing strategies in terms of advertising plan, event planning &publicizing in coordination with Head office. 4. Achieving Targets: Meet assigned admission targets and work to achieving the same on monthly basis. 5. Withdrawal follow up: Follow up for all withdrawals & try to gain knowledge about the reason behind it. 6. Data Collection & Management: Collecting data of all enquiries, sorting it and aligning according to age group. Qualification and Experience · A Bachelor’s or Master’s degree – preferably in Commerce, Psychology, Education, Arts, Commerce or a related field will be considered · Computer literate with knowledge of MSOffice, Tally. · 4 – 7years’ experience involving a job related to admission counseling preferably in a pre-school / activity center / school · Understanding of industry vertical (Education) is a plus. Personal Attributes: Good Communication Skills; Service & Solution mind set; Self driven personality & team player; Live by personal Quality, Value & Ethics; Work with high career values; Respect "Diversity in workplace". Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Kadugodi, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Admission counseling: 3 years (Required) Work Location: In person
Posted 1 day ago
5.0 - 10.0 years
8 - 13 Lacs
bengaluru
Work from Office
This Position reports to: IS Service Owner for Cloud Security Your role and responsibilities (Mandatory) In this role, you will have the opportunity to successfully develop and implement security measures for ABB in your area of responsibility. Each day, you will protect ABB from rapidly escalating threats. You will also showcase your expertise by staying vigilant in combating security threats, taking charge of the organizations cybersecurity, and keeping track of existing security infrastructure to ensure systems that protect vital information are secured. The work model for the role is #LI #Onsite This role is contributing to the IS Services in India. You will be mainly accountable for: Identify business requirements and plan corresponding cloud-security solutions for PAAS, IAS and SAAS cloud platforms. Reviewing cloud architecture and configurations to ensure compliance with security best practices and industry standards. Planning appropriate security controls in line with ABB cloud security framework. Ensuring regulatory and Industry compliance are met in cloud deployments. Manage CASB platforms such as Zscaler & Microsoft. Govern integration activities with other platform such as SOAR, SIEM, Service Now etc. with CSPM/CNAPP platform. Planning and implementing cloud security technologies in Collaborating with business stakeholders (application teams, cloud infrastructure teams etc.) to develop and implement effective cloud security strategies. Review Issues/alerts and help various Technical Teams to fix the issues with formal root cause identification. Qualifications for the role Masters/bachelors degree in information management/ engineering, computer systems, business engineering or similar Fluent spoken and written English 10+ years of Information Security experience where At least 5 years in Azure cloud security 5+ years of experience in configuring Platform native security controls. Hands on working experience in CASB solutions
Posted 1 day ago
5.0 - 8.0 years
9 - 13 Lacs
bengaluru
Work from Office
Role Overview : We are seeking a dynamic Salesforce QA Engineer with hands-on experience in manual testing, Salesforce administration, and Provar test automation. The ideal candidate will be responsible for ensuring the quality, reliability, and performance of our Salesforce platform by designing, executing, and maintaining test plans and automation frameworks, while also managing basic Salesforce configuration and admin tasks. Key Responsibilities : Quality Assurance & Testing : - Design, develop, and execute manual and automated test cases for Salesforce applications (Sales, Service, etc.) - Perform functional, regression, smoke, and integration testing across different Salesforce modules. - Validate workflows, process builders, triggers, approval processes, and integrations. - Track, report, and manage defects using JIRA (or similar tools). - Maintain QA test documentation, traceability matrix, and coverage reports. Provar Automation : - Build and maintain test automation scripts using Provar for Salesforce web UI and API flows. - Integrate Provar automation suites with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. - Identify automation opportunities and drive test coverage improvements. Salesforce Admin Responsibilities : - Support complex Salesforce configuration (custom objects, fields, profiles, page layouts,validation rules, etc.) - Collaborate with Salesforce Admins and Developers to support testing and deployment activities. - Assist with sandbox management, data loading (via Data Loader or Workbench), and test data creation. Required Skills & Qualifications : - 5/6+ years of experience in Salesforce testing (manual and automation). - Hands-on experience with Provar Automation Tool (must-have). - Strong understanding of Salesforce ecosystem (Sales/Service Cloud, CPQ preferred). - Experience with Salesforce admin/configuration tasks. - Familiarity with testing REST/SOAP APIs (Postman or Provar API tests). - Proficient in tools : JIRA. - Good understanding of Agile/Scrum methodologies. - Salesforce Admin Certification (ADM-201) is a plus.
Posted 1 day ago
4.0 years
15 - 18 Lacs
nashik, maharashtra, india
Remote
Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: The Billing Specialist plays a key role in executing daily and month-end billing operations, including invoice preparation, customer account setup and maintenance, credit memo processing, and resolution of billing inquiries. This role supports cross-functional initiatives and continuous process improvements, requiring strong organizational, analytical, and communication skills.The ideal candidate is detail-oriented, highly collaborative, and comfortable working in a dynamic SaaS environment. They will work closely with Finance, Sales, Product Management, and other departments to ensure billing accuracy, compliance, and operational efficiency. You'll Get To: Prepare and process invoices in accordance with customer contracts and billing schedules. Manage SaaS billing processes, including subscription and usage-based billing, implementation services, and portal user changes. Maintain and update customer billing accounts with accuracy and timeliness. Process credit memos with proper supporting documentation and approvals. Investigate and resolve billing discrepancies and customer disputes promptly. Partner with the collections team on rebills, PO updates, and payment-related issues. Coordinate with Sales, Product, and Renewals to resolve order and billing mismatches. Prepare journal entries and perform monthly/quarterly account reconciliations. Support internal and external audits, including SOX controls and documentation. Document billing processes and contribute to continuous improvement efforts. Support ad-hoc billing projects and reporting requests as needed. What You'll Bring: Associate or Bachelor's degree in Accounting, Finance, or a related field. 3-5 years of billing or accounting experience, preferably in a SaaS or software environment. Strong understanding of billing systems and ERP/CRM tools (Zuora, Salesforce CPQ/Billing, NetSuite preferred). Proficient in Microsoft Excel, including pivot tables and VLOOKUPs. Strong analytical and problem-solving skills with high attention to detail. Excellent communication skills with the ability to collaborate across teams. Self-motivated, proactive, and able to manage multiple priorities under tight deadlines. Comfortable in a fast-paced, evolving environment with a continuous improvement mindset. Thrive at BlackLine Because You Are Joining: A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws. BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Posted 1 day ago
8.0 years
0 Lacs
trivandrum, kerala, india
Remote
Salesforce Technical Lead- Commerce Cloud Mode: Remote Timing: 1pm - 10 pm Experience: 8+ years Duration: Contractual role for 6 months (might be extended) We are seeking a highly skilled Technical Lead with a architectural & functional background in Salesforce Commerce Cloud for B2B to design, develop, and manage Salesforce-based systems and applications. The Technical Lead will be responsible for gathering project requirements, creating scalable solutions (collaborating with the technical architect), providing data-driven analysis, and guiding the development team throughout the project. Key Responsibilities: Solution Design: Translate business requirements into well-architected solutions that leverage Salesforce Service Cloud. Must work with the CAE technical Architect and technical leads. Development: Lead the technical delivery of Salesforce implementations, including development of custom solutions and interfaces. Documentation: Create and maintain comprehensive technical documentation including design specifications, deployment
Posted 1 day ago
3.0 years
0 Lacs
thiruvananthapuram, kerala, india
On-site
Tryzens Limited is a fast-growing IT solutions consultancy head with headquarters based in London and a proven development center in Trivandrum, India, a near shore office in Sofia, Bulgaria and in Melbourne, Australia. Our areas of expertise include delivery of digital solutions (eCommerce solutions and Non commerce), multi-channel retail solutions and project management amongst others. We provide best of breed solutions and services to several blue-chip clients primarily within retail, financial services, and other industries. We have built our delivery focused reputation upon technical innovation, in-depth business knowledge, and creative vision, all of which supports our objective of helping clients to gain true value from digital solutions. We have a platform-neutral independent approach working with the world's leading technology partners (Salesforce, SAP Commerce, Magento, BigCommerce, CommerceTools and Middleware. Tryzens has been awarded Salesforce Commerce Cloud's EMEA delivery partner of 2017! Requirements The Jira Administrator plays a key role in enabling operational excellence through the management, optimisation, and automation of core business tools including Jira, Confluence, Power BI, and Power Automate. This self-driven individual will lead improvements, support cross-functional teams, and ensure data integrity and system efficiency across platforms. The role also includes technical ownership of platform upgrades and vendor engagement. Duties & Responsibilities: Jira & Confluence Administration Lead training programs for staff on best practices and processes Manage permissions, workflows, field configurations, screen schemes, and add-ons Troubleshoot issues and support global teams Maintain data quality and archive outdated projects Lead the Jira Improvement Board and communicate changes effectively Create, update, and maintain complex Jira workflows and configurations Raise and manage technical queries with Atlassian support as needed Upgrading/migration of Jira and Confluence versions, including rollout planning and staff enablement Good experience in both Cloud/DC Jira Have a good knowledge and understand the integrations between the Jira dc and Jira cloud Active to check the security vulnerable and take necessary action Connect with Atlassian if any queries required Build the plugins if any requirement Process Improvement & Automation Identify and implement improvements to ways of working across teams Support the business to automate processes using Power Automate to reduce manual effort and errors Architect solutions to meet business needs and improve operational efficiency Reporting & Insights Build and maintain Power BI reports and dashboards for operational and strategic use Troubleshoot Power BI issues and manage backend configurations and data models Collaborate with stakeholders to gather requirements and deliver actionable insights Platform Ownership & Support Proactively manage support queues and user onboarding/offboarding Evaluate new platform features and train teams on their use Ensure system integrity and performance through regular testing and maintenance Essential Skills 3+ years of experience with Jira APIs, tool integration, and Jira Configuration Manager Ability to create custom scripts in Jira to automate workflows and extend base functionality Experience with Confluence administration and usage Jira server maintenance and service management experience Experience developing and deploying custom plugins for Jira Strong understanding of Power BI, including backend data modelling and troubleshooting Experience with Power Automate or similar automation tools Excellent written and verbal communication skills Proven ability to work independently and proactively in a fast-paced environment Desirable Experience in Agile Scrum methodology ITIL Certification and Jira Certification Education & Qualifications: Degree educated / equivalent
Posted 1 day ago
0 years
0 Lacs
gurugram, haryana, india
On-site
Company Description Melonleaf Consulting is a leading Salesforce Silver Partner specializing in Consulting, Implementation, and Innovative Technology services. With an offshore support center in India, we provide exceptional support and development potential to clients worldwide. Our certified professionals excel in Salesforce solutions, CRM Strategy, Design, Requirements Analysis, Integrations, and Trainings. We have extensive expertise across various Salesforce products like Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and more, making us a trusted partner for global implementations and customizations. We serve diverse industries including Healthcare, BFSI, Education, Manufacturing, Pharmaceuticals, and Technology. Role Description This is a full-time on-site role located in Gurugram for a Salesforce Practice Head. The Salesforce Practice Head will be responsible for leading and managing the Salesforce practice, delivering top-notch consulting and implementation services, and ensuring successful project executions. They will guide a team of Salesforce professionals, drive client engagement, develop strategic roadmaps, and oversee integrations and customizations. The role will also involve collaboration with clients to understand their needs and provide tailored Salesforce solutions, ensuring the practice aligns with overall business goals. Qualifications Strong expertise in Salesforce Product Suite including Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and CPQ Experience in CRM Strategy, Requirements Analysis, and System Design Integration skills including Web Services, SOAP API, REST API, and Custom integration Proficiency in Apex and Lightning Development Marketing Automation experience with platforms like Pardot, Marketo, and HubSpot Data Analytics skills using tools such as Einstein, Tableau, and Domo Project management capabilities and leadership experience Excellent communication, problem-solving, and client management skills Relevant certifications such as Salesforce Certified Architect or Salesforce Certified Technical Architect are beneficial Ability to work independently and manage multiple projects effectively Experience in the healthcare industry is a plus
Posted 1 day ago
0 years
0 Lacs
pune, maharashtra, india
On-site
K&K Talents- INDIA is an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in the INDIA who is actively hiring candidates to expand their teams. Job Role -Salesforce Developer Location - Pune , India Employment Type: FTE Job Description: Description % of Time •Planning •Participate in project planning and estimation. •Contribute to the development of technical strategies for projects. •Collaborate with architects to align solutions with enterprise goals. •Provide input into the selection of technology stacks and frameworks. 10% •System Design & Integration •Develop IT software applications based on project requirements. •Design and implement new features with guidance from senior developers. •Collaborate with cross-functional teams on coding and testing. •Take ownership of specific modules or components. •Contribute to technical documentation and participate in code reviews. 40% •System Operations •Resolve technical issues and provide in-depth support. •Analyze and troubleshoot application performance problems. •Escalate issues to appropriate teams when necessary. •Develop and maintain support documentation. •Assist in user training and communication. 50% KNOWLEDGE/SKILL REQUIREMENTS •Knowledge and skills in Salesforce: •Advanced knowledge of Apex, Visualforce, and Lightning Web Components. •Proficiency in Apex programming, triggers, and batch processing. •Basic understanding of Sales Cloud, CPQ and Billing •Experience with Salesforce APIs and integration techniques. •Proficiency in data modeling and management. •Understanding of Salesforce security and sharing models. •Ability to integrate Salesforce with external systems. •Customization of Salesforce objects and workflows. •Configuration of validation rules, process builder, and approval processes. •Experience with developing/using test automation tools for Salesforce (e.g., Selenium, Salesforce Data Loader). Note: Applicants for employment in the INDIA should possess work authorization which does not require sponsorship by the employer for a visa.
Posted 1 day ago
10.0 - 12.0 years
4 - 8 Lacs
coimbatore
Work from Office
Job Overview : We are seeking an experienced Salesforce CRM Technical Architect with a strong background in designing and delivering scalable enterprise-level Salesforce solutions. The ideal candidate should have a minimum of 10 years of Salesforce experience and must be capable of handling end-to-end project architecture, identifying system gaps, and restructuring solutions to optimize performance and alignment with business goals. Key Responsibilities : - Lead the architecture, design, and development of end-to-end Salesforce CRM solutions. - Analyze and review existing implementations, identify technical gaps and performance bottlenecks, and propose improvements. - Work closely with business stakeholders and cross-functional teams to translate business requirements into technical architecture and solution design. - Oversee integration strategies with external systems and ensure data consistency and accuracy across platforms. - Guide development teams on coding standards, best practices, and maintain code quality. - Own and deliver project-level architectural decisions including platform scaling, governance, and security. - Provide leadership in troubleshooting and performance tuning of Salesforce systems. - Mentor and guide developers and junior architects on architecture patterns and practices. Key Skills & Qualifications : - 10+ years of overall experience in Salesforce ecosystem. - Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. - Strong experience with Apex, Visualforce, Lightning Components (LWC), and REST/SOAP APIs. - Proficient in Salesforce Data Modeling, Security, Integration, and Governance. - Ability to conduct code reviews, technical assessments, and enforce design patterns. - Experience in working with tools like VS Code, Git, Jira, Jenkins, etc. - Salesforce Architect certifications are highly desirable (e.g., Application Architect, System Architect, CTA is a plus). - Excellent problem-solving, communication, and leadership skills. Preferred Certifications : - Salesforce Certified Technical Architect (CTA) Preferred - Salesforce Application Architect / System Architect - Salesforce Platform Developer I & II - Salesforce Integration Architecture Designer
Posted 1 day ago
4.0 years
0 Lacs
gurugram, haryana, india
On-site
Position: Associate Product Manager Location: Gurugram (In-office) Working Days: Monday to Friday, with 1st and 3rd Saturdays off Working Hours: 10:30 AM – 8:00 PM About Darwix AI Darwix AI is one of India’s fastest-growing GenAI startups, revolutionizing the future of enterprise sales and customer engagement with real-time conversational intelligence. We are building a GenAI-powered agent-assist and pitch intelligence suite that captures, analyzes, and enhances every customer interaction—across voice, video, and chat—in real time.We serve leading enterprise clients across India, the UAE, and Southeast Asia and are backed by global VCs, top operators from Google, Salesforce, and McKinsey, and CXOs from the industry. This is your opportunity to join a high-caliber team solving frontier problems in real-time voice AI, multilingual transcription, retrieval-augmented generation (RAG), and fine-tuned LLMs at scale . Role Overview As an Associate Product Manager (APM) at Darwix AI, you will bridge the gap between cutting-edge AI engineering and real customer needs. You’ll work closely with founders, AI engineers, designers, and enterprise clients to define, prioritize, and ship product features that deliver real-time impact. You will own product execution for AI-driven modules like voice-to-text transcription, real-time summarization, retrieval-augmented recommendations, and agent-assist nudges . This role is ideal for someone with a strong analytical/technical background who wants to grow into a full-stack AI Product Manager. Key Responsibilities Product Strategy & Roadmap Translate business goals into product requirements for AI features (STT, RAG, GenAI summarization, nudges). Work with leadership to shape product vision for real-time AI-powered sales intelligence. Execution & Delivery Collaborate with AI engineers to scope, prioritize, and ship features with measurable KPIs (accuracy, latency, adoption). Define detailed PRDs, user stories, and acceptance criteria for AI-powered workflows. Customer & Market Research Work directly with enterprise customers to gather feedback on AI features and pain points. Benchmark competitors and emerging AI tools to ensure Darwix stays ahead of the curve. Data-Driven Decision Making Define success metrics (e.g., <1s voice-to-nudge latency, >90% transcription accuracy). Use analytics dashboards to track adoption, accuracy, and impact of AI modules. Cross-Functional Collaboration Partner with engineers, designers, and GTM teams to deliver AI features at scale. Ensure smooth rollout and adoption for enterprise clients, including pilots and onboarding. You’ll Work With AI Engineers building STT, diarization, and RAG pipelines Designers creating intuitive dashboards for agents and managers Sales & Customer Success teams to pilot features with enterprise clients Founders & Senior PMs to shape the long-term AI product strategy Requirements & Qualifications Experience 1–4 years of experience in product management, product analytics, consulting, or software engineering. Exposure to AI/ML/NLP or voice-based products is a strong plus. Educational Background Bachelor’s degree in Computer Science, Engineering, Business, or a related field. MBA or PM fellowship is a plus (but not required). Skills Strong analytical and problem-solving skills; ability to define KPIs and measure outcomes. Excellent communication skills to interface with both engineers and clients. Ability to write crisp PRDs and break down complex AI systems into simple product stories. Bonus Points Experience with AI/ML concepts (LLMs, RAG, embeddings). Prior internships/projects in AI startups or product roles. Familiarity with tools like JIRA, Figma, and data analytics platforms. What Success Looks Like in 6 Months Define and launch at least one AI-powered feature (e.g., voice summarization or real-time nudge) with measurable impact. Work with AI engineers to achieve target KPIs (accuracy, latency) for enterprise pilots. Own the PRD and delivery for a full product module end-to-end. Build strong client empathy by engaging with at least 5 enterprise customers directly. What We Offer Compensation: Competitive salary + equity + performance bonuses Growth: Direct mentorship from founders and senior AI PMs Impact: Shape the future of AI-powered enterprise sales intelligence Culture: High-trust, outcome-first environment that rewards ownership and speed Learning: Access to AI engineers, GPUs, API credits, and cutting-edge research tools This Role is NOT for Everyone · If you want a pure strategy role with no hands-on execution—this isn’t it. · If you’re not excited to dive into AI concepts and work closely with engineers, you’ll struggle. · But if you’re curious about AI, thrive on ownership, and want to grow into a world-class AI Product Manager—Darwix AI is the place for you.
Posted 1 day ago
3.0 years
0 Lacs
salem, tamil nadu, india
Remote
🚀 We’re Hiring: Business Development Executive (B2B Sales) 📍 Salem 🕒 Full-Time 💼 Mid-Level (3+ Years Experience) Are you a driven professional with a passion for sales and relationship-building? We're looking for a Business Development Executive to play a key role in expanding our B2B footprint and accelerating growth. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys strategic outreach, and knows how to convert conversations into lasting partnerships. Key Responsibility 🔍 Identify and Generate New Leads You’ll actively research and target potential B2B clients through various channels such as cold calls, email campaigns, LinkedIn outreach, events, and referrals—constantly filling the sales pipeline with qualified opportunities. 🎯 Deliver Tailored Sales Pitches Understand each prospect's business challenges and present customized solutions that clearly communicate the value and impact of our products/services. 📅 Manage the Full Sales Cycle From initial outreach to closing deals, you’ll be responsible for scheduling meetings, giving demos or presentations, addressing objections, and ensuring a smooth conversion process. 🧾 Maintain Accurate CRM Records Keep detailed records of all interactions, client information, and pipeline stages using our CRM system. Your data will help track performance, forecast sales, and drive strategic decisions. 📊 Support Strategic Sales Campaigns Collaborate with marketing and leadership to execute outbound campaigns, test new outreach strategies, and provide feedback on market trends and customer behavior. Required Skills 🎓 Educational Background A Bachelor’s degree in Business Administration, Marketing, or a related field is preferred. A strong academic foundation will support your understanding of business dynamics and market behavior. 💼 Proven B2B Sales Experience You have at least 3 years of experience in business development or B2B sales, ideally within a solution-selling environment. You know how to manage long sales cycles and work with decision-makers. 🗣 Strong Communication & Negotiation Skills You’re articulate, persuasive, and confident in both written and verbal communication. You know how to build trust, handle objections, and close deals effectively. 🔥 Self-Motivated & Target-Oriented You’re someone who doesn’t wait for instructions. You take initiative, enjoy challenges, and are driven by results. Meeting (and exceeding) targets motivates you. 🧠 Tech-Savvy with CRM Familiarity Experience using CRM tools like Salesforce, HubSpot, or Zoho is a plus. You’re comfortable adopting new technologies to optimize your workflow. Work from home allowed for female candidates Shift: 4.30pm - 2.00am, US shift (evening) Interested candidates can contact at 9003392865 or mail to k40803857@hotmail.com
Posted 1 day ago
8.0 - 10.0 years
0 - 1 Lacs
pune
Work from Office
Job Title: Salesforce Core Developer Job Summary: We are seeking a skilled and experienced Salesforce Core Developer with strong technical expertise in LWC (Lightning Web Components) , Apex , Triggers , and Salesforce Integrations . The ideal candidate will have hands-on experience in building scalable and efficient Salesforce solutions, with a deep understanding of platform best practices and customization. Key Responsibilities: Design, develop, and implement custom solutions using LWC, Apex, and Triggers. Collaborate with functional teams to translate business requirements into technical solutions. Develop and maintain integrations between Salesforce and external systems using APIs and middleware tools. Optimize and refactor existing code for performance and scalability. Ensure code quality through best practices, code reviews, and unit testing. Qualifications: 5+ years of experience in Salesforce development. Strong hands-on skills with LWC, Apex classes, triggers, and SOQL/SOSL. Experience in REST/SOAP API integrations. Salesforce Platform Developer I certification (preferred). Excellent problem-solving and communication skills.
Posted 1 day ago
2.0 - 4.0 years
0 Lacs
mumbai, maharashtra, india
Remote
Location Mumbai Job Description Job title : Marketing Coordinator Location: Mumbai Job Description The Marketing Coordinator is a crucial member of the Marketing team at L.E.K. Consulting. The successful candidate will join the Mumbai office and will work as per the usual India work timings. The Marketing Coordinator will be responsible for content development and coordination efforts, to enable the team to implement holistic marketing campaigns for the leadership team. Day-to-day responsibilities will include marketing coordination with a diverse group of stakeholders, executing targeted marketing campaigns, implementing the social media pipeline, supporting client engagement initiatives, events and webinars, video production, IP generation, research, and tracking performance measurement and analytics. The individual in this role will gain exposure to a holistic B2B marketing set-up, at a fast-moving and international company. The Role Includes, But Is Not Limited To Working with the Marketing Manager, Head of Marketing & Communications, and senior leadership to support production and delivery of marketing collateral Supporting content generation (website publication, social media promotions, blogs, infographics, reports, articles, etc.) Developing an effective social media pipeline and ensure promotions from Partner/ Global L.E.K. accounts, ensuring timely social media coverage, reporting, and tracking Cross-functional collaboration with the Global design, digital, and CRM teams to produce marketing materials (design collateral, videos, infographics, mailers, newsletters, etc.) End-to-end development and implementation of email campaigns and newsletters on Salesforce Managing and updating contact lists in CRM systems (Salesforce) Research and logistics support for webinars and on-ground events remotely, including networking elements for the teams attending the conference and collaborating with conference organizers on promotion elements Supporting the leadership team with business and client development activities, personal branding initiatives and any ad-hoc requests Developing/updating standard credentials Ideate and present new initiatives that the team can execute to optimize marketing activities and achieve goals Timely campaign performance measurement, analytics, and tracking using both in-house tools and online platforms Coordinate and collaborate with L.E.K.’s global digital marketing team, and, as appropriate, with colleagues in other regions to achieve specific as well as overall marketing goals Support overall brand building efforts for L.E.K. as a key representative of the marketing team at L.E.K. Consulting Coordination with the finance team on expense and marketing budget tracking Role requirements At least 2 to 4 years of relevant experience in a marketing & communications role Bachelor’s degree or equivalent Excellent oral and written English communication skills Tact, professionalism, and a high degree of integrity and EQ Ability to interact with senior leaders and various stakeholders within the organization Ability to be calm, focused, and organized in a fast-paced and ambiguous environment A business-oriented focus and attention to detail, ensuring accuracy in each task A team player and someone who can collaborate with others Proficiency in Excel, PowerPoint, and AI tools Strong quantitative capabilities and facility with data-driven analytics Familiarity with Customer Relationship Management (CRM) systems (Salesforce), analytical platforms (Google Analytics, Tableau) are preferred Good understanding of consulting industry as well as the competitive market landscape Previous experience in a marketing and communications role is an advantage Benefits and Perks We are among the best-paying firms globally We have parental leaves (maternity and paternity) and flexible work options for new mothers We provide childcare facilities in Mumbai/Gurgaon (day care/creche services) We offer a range of other wellness benefits — health insurance, wellness apps, gym reimbursement, etc.
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
hyderabad, telangana, india
On-site
MTX Group Inc. (MTX) is currently hiring for the position of Lead Consultant - Accounting Operations & Financial Reporting . MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization, and mobile technology. Reporting to the Financial Controller, the Lead consultant will partner to build a world-class accounting function capable of scaling and performing flawlessly with MTX’s growth. Responsibilities: Lead and manage the Accounts Payable team to ensure timely and accurate processing of vendor invoices and payments. Oversee the end-to-end AP process including invoice receipt, coding, approval workflows, payment execution and credit card transactions processing. Review vendor agreements and contracts to ensure accurate billing and compliance with terms. Ensure weekly Accounts Payable payment runs are scheduled and executed on time, with appropriate approvals in place. Monitor and manage AP aging, ensuring timely resolution of outstanding liabilities and disputes. Collaborate with internal departments to resolve discrepancies and streamline the procure-to-pay cycle. Support the monthly and year-end close process, including: Preparing and posting expense accruals. Performing AP-related balance sheet reconciliations. Conducting trend and variance analysis for AP expenses Review credit card transactions and reconciliation. Develop and maintain AP policies, procedures, and internal controls to ensure compliance and efficiency. Train and mentor AP staff, fostering a high-performing and accountable team environment. To extend support for internal and external audits related to AP. Continuously identify opportunities to improve processes and implement best practices in the AP function. Support the implementation and enhancement of ERP/AP systems and automation tools. Perform other related duties as delegated Should be able to perform the activities timely within the assigned deadlines What you will bring: Bachelor’s degree in Accounting, Finance, or a related field; CPA/CMA or equivalent certification is a plus. 5-8 years of progressive experience in Accounts Payable, with at least 2-3 years in a supervisory or team lead role. Strong understanding of end-to-end AP processes, including invoice processing, approvals, payments, and expense accruals. Experience reviewing contracts and vendor agreements to ensure accurate billing and compliance. Solid knowledge of accounting principles and month-end close procedures. Proficient in Microsoft Excel (VLOOKUP, pivot tables, etc.) and hands-on experience with Sage Intacct or similar cloud-based ERP systems. Strong analytical skills, with the ability to perform variance and trend analysis. Excellent communication, organizational, and leadership skills. Detail-oriented with a high level of accuracy and accountability. Experience working in a fast-paced, high-volume, and deadline-driven environment. Familiarity with internal controls, audit requirements, and compliance best practices. Ability to stand and sit for sustained periods of time, at least 50%
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana, india
On-site
Role: Salesforce Delivery Manager Experience: 8-12 years Location: HYD - Hybrid JD: Scrum and Agile Execution: · Lead and facilitate all Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Review, and Retrospectives across multiple portal teams. · Ensure clarity of user stories, acceptance criteria, and sprint goals by closely collaborating with Product Owners, BAs, and Developers. · Track sprint progress, remove impediments proactively, and maintain team focus on delivery commitments. · Maintain Jira hygiene by ensuring stories, epics, and sub-tasks are updated and closed on time. Stakeholder Engagement: · Act as the primary point of contact for US-based stakeholders, business leads, and IT partners. · Regularly communicate sprint status, risks, and dependencies. · Present sprint-wise metrics and quarterly reports to internal leadership. Delivery and Coordination: · Coordinate efforts between QA, Development, and Release teams for sprint deployments. · Liaise with RMO (Release Management Office) to deliver required artifacts and ensure SharePoint compliance for documentation. · Collaborate with AMS (Application Maintenance Services) team for ongoing support, change requests, and issue resolution. · Drive alignment between sprint deliverables and program-level goals. Risk Management: Ensure no critical escalations from client side through proactive risk identification and mitigation Qualifications: · Minimum 8 years in IT project management, with at least 3 years in a leadership role within the Healthcare and Pharma domain. · Strong understanding of IT systems, data management, and relevant technologies in Healthcare or Life Sciences. · Implement best practices in quality assurance and data security, maintaining compliance with industry standards and regulations. · Familiarity with Healthcare regulatory requirements, clinical data management, or healthcare systems is highly advantageous. · Background in system integration, data analytics, or cloud-based solutions for healthcare or life sciences. · Ability to analyze complex situations, make data-driven decisions, and demonstrate a problem-solving approach. · Proficiency in project management tools (e.g., Microsoft Project, Jira, Trello) and methodologies (Agile, Scrum, Waterfall). · Relevant certifications in project or program management (PMP, Agile, Scrum Master). · Salesforce experience is mandatory.
Posted 1 day ago
2.0 - 5.0 years
0 Lacs
hyderabad, telangana, india
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role - Accountant - Indirect Taxation Location - Hyderabad Job Responsibilities Review VAT/GST/Sales Tax returns in multiple countries, ensuring timely and accurate submissions. Ensure compliance with local indirect tax laws, including monitoring thresholds and registration requirements. Support statutory audits and tax authority audits by providing required documentation and explanations. Validate VAT/GST rates applied on sales and purchases in ERP systems. Perform monthly VAT reconciliations between the general ledger and VAT returns. Record and process VAT journal entries, adjustments, and corrections. Initiate Tax related payments on timely and accurately. Analyze transaction-level data for inconsistencies or anomalies in VAT treatment. Reconcile VAT accounts to ensure balances are accurate and explain any variances. Work with AP/AR to ensure correct VAT coding and handling. Maintain and validate indirect tax master data for vendors/customers/materials. Act as a liaison with internal departments (procurement, finance, IT, Internal Audit) on tax implications. Support business expansion by performing UAT, on indirect tax implications of new markets, products, or business models. Assist in automation of VAT processes within ERP systems Participate in tax engine implementation in Vertex. Improve and document processes and controls to reduce errors and improve efficiency. Communicate with external/internal auditors, tax authorities, GPO/RPO and regulatory bodies when required. Understand the diverse VAT/GST regimes (e.g., EU VAT, UK VAT, Indian GST, US Sales Tax, etc.). Track regulatory changes in tax laws and interpret their impact. Handle multi-currency, multi-GAAP environments and FX related conversions and related fixing journal entries. Manage language, cultural, and time-zone differences when working with local teams or authorities. Key Skills Required 2 to 5 years of experience with good understanding of Indirect tax/sales tax/VAT Deep knowledge of international VAT/GST/Sales Tax frameworks Strong Excel, ERP system skills and Blackline Reconciliation tool Familiarity with e-invoicing, tax engines, and reporting tools Analytical and reconciliation skills Communication and stakeholder management Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 1 day ago
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