About the Role: Grade Level (for internal use): 10 The Team: S&P Global Commodity Insights provides essential intelligence for global commodity markets. Our team ensures data accuracy, consistency, and accessibility while driving innovation through technologies and data governance practices. Joining this team provides you the opportunity to play a key role in advancing the future of commodity data and analytics in an innovative and evolving landscape. Responsibilities and Impact: This position requires a proactive approach to data quality, security, and usability, supporting the organization in leveraging data as a strategic asset. As a Data Governance Analyst, you will ensure the data is accurate, secure, and compliant with regulations. By implementing governance frameworks, youll safeguard business data, improve data quality, and mitigate privacy risks. Your work will foster a culture of data accountability, collaborating with teams and leadership to align governance practices with business goals, enabling informed decision-making and supporting compliance. Implement and Manage Data Governance Frameworks Lead the development and implementation of data governance policies, standards, and procedures to ensure data quality, privacy, and security across the organization. Data Quality Assurance Develop and manage processes to assess and improve data quality, ensuring that all business-critical data is accurate, consistent, and accessible for decision-making. Resolve Data Issues Identify, Analyse, and resolve data-related issues, providing solutions for discrepancies and promoting best practices in data handling. Collaborate with Cross-functional Teams Work closely with IT, data science, and business teams to drive data governance initiatives and foster a culture of data stewardship and accountability. Ensure Compliance and Risk Mitigation Monitor and enforce compliance with regulations, such as GDPR and CCPA, mitigating risks related to data privacy and regulatory compliance. Drive Data Quality Improvement Develop and manage processes to assess and improve data quality, ensuring that all business-critical data is accurate, consistent, and accessible for decision-making. Exposure to Senior Leadership and Global Stakeholders Regularly interact with senior decision-makers, policy experts, and market leaders, gaining valuable experience and visibility in a high-stakes, global environment. Growth and Professional Development Gain expertise in data management tools and methodologies, with opportunities for continuous learning, career progression, and involvement in strategic data governance initiatives on a global scale. What Were Looking For: Basic Required Qualifications: Bachelor's degree 3-5 years of experience in data governance, data quality, data preparation, and data classification. Proficiency in data management and governance principles and current industry trends. Strong understanding of data management tools, data governance frameworks (e.g., DAMA), databases, and data privacy regulations. Experience with data quality management, data classification and metadata management. Proven ability to manage multiple business stakeholders, actively engaging with and aligning enterprise senior leadership to drive data governance initiatives. Strong collaborative mindset with a structured approach to problem-solving. Innovative thinker, capable of working effectively across teams and geographies. Additional Preferred Qualifications: Knowledge of applications such as Salesforce, Marketo, Cvent, commercial platforms and One trust. Proficient in MS Excel, MS PowerPoint, and visualising tools such as Power BI/ Tableau. Ability to work in an agile environment with focus on LEAN approach. Excellent written and verbal communication skills Certifications:- Data Governance and Stewardship Professional Certified Data Governance Practitioner Salesforce Administrator or associate certification Gen AI Shift Timings: 8:30AM EST-5:30 PM EST (Flexibility required) About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. Were a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSESPGI). S&P Global is the worlds foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit http://www.spglobal.com/commodity-insights . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP103.1 - Middle Management Tier I (EEO Job Group), SWP Priority Ratings - (Strategic Workforce Planning)

About the Role: Grade Level (for internal use): 09 (Order to Cash) Business analyst The TeamThe Information Platforms team is responsible for the management and improvements of the Business Applications that drive S&P Global. Our team leads many internal applications from Salesforce, Order to Cash, Order Fulfillment, Reporting and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe. The ImpactYou will work alongside a Salesforce and integrating systems Solutions Architect and other team members. You will use your salesforce skills and experience to help improve our Salesforce Platform. You will be involved in strategic planning and execution that will include working in all areas of Salesforce from Service Cloud, Sales Cloud, App Partners, Revenue Cloud,Lightning, Wave and more. Whats in it for youWould you like the opportunity to work on a team that will craft the future of the company's Salesforce InstancesYou enjoy working to break down and solve complex problems by creating practical, maintainable, and scalable solutions. You're a great person that willingly collaborates, listens, and cares about your peers. This position will enable you to interact with an Agile team of in-house Salesforce and integration systems professionals from around the world. We are in search of a highly motivated Project Manager / Business Analyst who is excited about utilizing their technical project management skills to lead projects from conception to completion in an Agile environment across multiple CRM teams. Responsibilities: Manage projects for Salesforce.com implementations or customizations from an Agile perspective end-to-end Act as Agile Scrum Master, facilitate meetings including Daily Scrum, Retrospectives and meetings with other teams Dig in to complicated technical details surrounding software product requirements Work with and guide our Product Owners to fill in technical gaps in requirements Eliminate impediments which are beyond the teams responsibilities to protect the team so they can stay focused on their development work Support change management process for new improvements into production Identify ways to better utilize Salesforce for business process, and make recommendations on improvements Build a high-performing team which includes continuous improvement of the team dynamics and performance. Manage CPQ and Billing projects for Salesforce.com implementations and customizations from Agile perspective Ability to do all the Salesforce configurations which includes building flows,reports,lightning pages,validation rules etc and should have strong troubleshooting skills to debug any issues Build a high-performing team which includes continuous improvement of the team dynamics and performance Qualifications: 4+ years of experience as a business analyst in a technical environment BA/BS in a relevant field (business or technology) or experience, with understanding of the financial services industry Salesforce CPQ and billing knowledge experience is preferred which mainly includes product setup,product options,price rules,product rules,contracts etc Strong Critical Thinking and analytical skills Deep knowledge of and passion for Agile/Scrum including Agile metrics and reporting techniques Communication skills (presentational, active listening, ability to build consensus, and support across functions and at all levels) Salesforce Certifications or willingness to achieve Admin certification within first year Ability to clearly bring together and document software requirements Experience working effectively in a dynamic development environment within large, global teams You will be able to resolve conflict through arbitration, negotiation, reasoned discussion, or critical issue Aptitude for nurturing self-organizing, high performing teams via servant leadership, individual coaching and mentoring Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority Ratings - (Strategic Workforce Planning)

About the Role: Grade Level (for internal use): 11 S&P Global Market Intelligence The Role: Lead Software Engineer The Team The Market Intelligence Industry Data Solutions business line provides data technology and services supporting acquisition, ingestion, content management, mastering and distribution to power our Financial Institution Group business and customer needs. Focus on platform scale to support business by following a common data lifecycle that accelerates business value. We provide essential intelligence for Financial Services, Real Estate and Insurance industries The Impact The FIG Data Engineering team will be responsible for implementing & maintaining services and/or tools to support existing feed systems which allows users to consume FIG datasets and make FIG data available to a data fabric for wider consumption and processing within the company. Whats in it for you Ability to work with global stakeholders and working on latest tools and technologies. Responsibilities Build new data acquisition and transformation pipelines using big data and cloud technologies. Work with the broader technology team, including information architecture and data fabric teams to align pipelines with the lodestone initiative. What Were Looking For: Bachelors in computer science or equivalent with at least 8+ years of professional software work experience Experience with Big Data platforms such as Apache Spark, Apache Airflow, Google Cloud Platform, Apache Hadoop. Deep understanding of REST, good API design, and OOP principles Experience with object-oriented/object function scripting languages Python , C#, Scala, etc. Good working knowledge of relational SQL and NoSQL databases Experience in maintaining and developing software in production utilizing cloud-based tooling ( AWS, Docker & Kubernetes, Okta) Strong collaboration and teamwork skills with excellent written and verbal communications skills Self-starter and motivated with ability to work in a fast-paced software development environment Agile experience highly desirable Experience in Snowflake, Databricks will be a big plus. Return to Work Have you taken time out for caring responsibilities and are now looking to return to workAs part of our Return-to-Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply and will actively support your return to the workplace. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority Ratings - (Strategic Workforce Planning)

About the Role: Grade Level (for internal use): 09 The Team: The Customer & Growth Office, a new shared capability within Market Intelligence, partners closely with the Sales organization to deliver a differentiated customer experience. This group enables our sales team and businesses by overseeing customer success, sales operations, and implementation of commercial technology. This includes Salesforce, alignment to targets in strategic growth areas, and empowers accelerated growth and delivery by putting the customer at the core of everything we do driving a full customer experience that differentiates us from our competitors. The Proposal & Customer Assessment Team is part of the broader commercial operations. An enabling function to assist with due diligence questionnaires, risk assessments, audits, and other customer inquiries. Our goal is to enable new revenue generation via RFX & deliver superior customer satisfaction by providing high-quality proposals & relevant information during pre/post-sales. We serve a vast array of clients across geographies and are committed to the client-first mindset. The Due Diligence/Audit Specialist will focus on the inquiries received for Market Intelligence. The Role: Project manager for complex customer audits and due diligence initiated by clients. Coordinate preparation, execution, and delivery of formal responses.Foster positive relationships with customers, maintain open and transparent communication with the customer throughout the process, acknowledge receipt of the due diligence request or audit initiation, and provide regular updates on progress. Develop a deep understanding of product solutions and platforms for effective communication. Maintains awareness of internal controls and audit/Due Diligence trends to ensure the process remains effective.Ensuring that responses are accurate, timely, and comply with company standards. Tracking to completion of action items raised during assessments and audits. Maintain thorough documentation of the entire due diligence or audit response process, including correspondence with the customer, supporting documentation provided, and any actions taken to address issues or concerns.Coordinating with internal stakeholders such as sales, product, legal, and information security to respond to customer requests and create accurate, persuasive, and cogent response documents.Assist with our centralized database processes, policies, and procedures to drive improvement in tools and content. Assist in continually updating due diligence content. Identify opportunities to optimize processes, leveraging automation, technology, and data analytics where possible. What we are looking for Overall 3 7 years of relevant experience Possessing a robust comprehension of Information/Cyber Security, Risk Management, BIA/BCP, Application Security, Network Security, Incident Response, and Cloud Security Demonstrating a solid foundation in audit and control review, particularly in SOC audit, business processes, and controls Proficient in addressing Third Party Risk Assessments, Information Security Assessments, and Audits Exhibiting strong Decision-making and Critical Thinking skills, adept at conducting thorough analysis leading to informed decision-making outcomes Personal competencies Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization Strong analytical and problem-solving skills, with the ability to assess complex information and develop actionable insights Self-motivated with an outstanding attention to detail Capable of managing multiple concurrent projects efficiently Demonstrates creativity and consistently employs initiative in all tasks and projects Ability to cultivate strong working relationships with internal colleagues is imperative for the role About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

Overall Responsibilities: Develop and configure custom solutions within the Salesforce platform using Apex, Lightning web components, and other Salesforce tools. Collaborate with cross-functional teams, including Product Managers, Business Analysts, Data Developers, and Testers, to gather requirements and translate them into technical solutions. Design, develop, and maintain Salesforce applications and ensure their extensibility and reusability. Conduct code reviews to ensure adherence to coding standards and best practices. Develop and execute unit tests and ensure the stability and reliability of the solutions. Stay current with the latest Salesforce features and advancements and suggest ways to incorporate them into existing solutions. Provide technical support and troubleshooting for Salesforce applications and integrations. Ensure compliance with Salesforce governing limits and best practices. Technical Skills: Software : Proficiency in Apex programming language and JavaScript. Strong experience with Salesforce configuration tools such as Flows, Process Builder, and creating Lightning web components. Proficient with Salesforce Triggers, Classes, and Batch jobs. Familiarity with Salesforce Process Automation tools, including Flows, Workflow, Process Builder, Approval Process, and Email Templates. Good understanding of Salesforce data sharing and security via Profiles, Permission sets, Public Groups, Sharing Settings, and Sharing Rules. Deep knowledge of Object and Object Relation, and strong data modeling background. Proficiency in DML operations, SOQL, and SOSL Statements. Ability to balance declarative and custom coding to meet business requirements and desired user experience. Familiarity with Agile methodology and Salesforce test-driven development (TDD). Experience with Salesforce Experience Cloud Setup and configurations. Familiarity with VS Code/SFDX for development and Git or Git-based products such as Bitbucket. Experience: Minimum of 5+ years of heavy development experience in the Salesforce platform, including coding and configuration. Proven experience in designing custom end-user solutions. Experience in the Financial Services industry is preferred. Experience with Salesforce Communities Setup and Configurations is a plus. Day-to-Day Activities: Participating in daily stand-up meetings and project planning sessions. Collaborating with cross-functional teams to gather requirements and design technical solutions. Writing, testing, and deploying custom Salesforce applications and components. Conducting code reviews and providing feedback to other developers. Staying current with the latest technology trends and advancements. Providing technical support and resolving issues related to Salesforce applications and integrations. Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Salesforce certifications are a plus. Soft Skills: Excellent written and verbal communication skills. Strong problem-solving and analytical skills. Ability to work well in a team environment. Ability to adapt to new technologies and changing requirements. Good time management and prioritization skills. Ability to take initiative, prioritize tasks, and manage time effectively. S YNECHRONS DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicants gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law . Candidate Application Notice

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Position: Senior Digital Marketing Analyst Experience: 5 to 10 years Location: Remote We are looking for a strategic and data-driven Digital Marketing Analyst to join our Global Digital Marketing team. The ideal candidate will bring both analytical expertise and practical experience with global digital campaign execution. This role will help shape and scale our Customer digital marketing measurement frameworks, dashboards, and AI-driven reporting tools across regions (LATAM, APAC, EAME). You will work cross-functionally with global and local marketing teams, media agencies, and data/IT teams to bring clarity to campaign performance, optimize investment, and connect marketing activity to business outcomes. Requirements: Bachelor's or Master’s degree in Marketing, Business Analytics, or related field Minimum 5 years of experience in digital marketing analytics, with a proven track record in building and scaling dashboards and performance reports Deep understanding of GA4, Google Tag Manager (GTM), UTM strategy, Consent Mode, and server-side tagging Strong experience with paid media platforms: Google Ads, Meta Ads, Display/Programmatic Solid knowledge of campaign measurement strategies and KPIs (CTR, CPL, ROI, etc.) Experience with dashboard tools like Qlik, Power BI, or Looker Studio Comfortable working with large datasets (ideally from data lakes or data warehouses) Strong storytelling skills: able to transform data into clear insights and strategic recommendations Excellent communication and collaboration skills in English; able to work with global and local stakeholders Experience working in a multinational, matrixed organization is a plus Familiarity with Salesforce and Marketing Cloud is a strong advantage Will be a plus: interest or experience in applying AI for marketing analytics (e.g., GPT-based insight generation, predictive analytics) Responsibilites Own the development and governance of Digital Marketing Analytics frameworks (UTMs, campaign taxonomy, reporting structures) Analyze campaign performance across platforms and countries, identifying insights that drive optimization Co-lead the rollout of global dashboards (Qlik, GA4, etc.) and ensure adoption across markets Collaborate with paid media and content teams to align on KPIs, tracking, and campaign setup Support local markets with campaign audits, dashboard training, and strategic reporting Bridge data from media, CRM, and web analytics to generate End-to-End ROI reporting Stay up to date with analytics best practices, AI trends, and regulatory developments (GDPR, Consent Mode) Help design new tools and pilots to bring automation, personalization, and AI to campaign analysis Show more Show less

This role is for one of Weekday's clients Min Experience: 10 years JobType: full-time Requirements Job Overview: We are seeking an experienced and strategic-minded Senior General Manager - CRM to lead and evolve our customer relationship management initiatives. The ideal candidate will have over 10 years of progressive experience in customer relations and CRM systems, with a proven track record of developing and implementing CRM strategies that enhance customer experience, drive engagement, and improve business outcomes. This leadership role demands a deep understanding of customer lifecycle management, CRM technologies, data-driven decision-making, and cross-functional collaboration. You will be responsible for managing customer touchpoints, increasing customer satisfaction and retention, and ensuring CRM systems and processes are optimized to support business goals. Key Responsibilities: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that aligns with overall business objectives. Define goals, key performance indicators (KPIs), and success metrics to measure the impact of CRM initiatives. Customer Lifecycle Management: Oversee the entire customer journey, from acquisition to retention. Implement strategies to enhance customer experience, engagement, and loyalty at every stage of the lifecycle. Data-Driven Insights: Leverage CRM data and customer analytics to gain insights into customer behavior and preferences. Translate insights into actionable strategies to improve customer satisfaction and business performance. Technology and Systems Management: Manage and optimize CRM tools (e.g., Salesforce, Microsoft Dynamics, HubSpot) to ensure effective customer data tracking, campaign management, and lead nurturing. Work with IT to ensure system stability and data security. Customer Segmentation & Targeting: Design and implement advanced customer segmentation frameworks to drive personalized communication and engagement strategies across marketing, sales, and support functions. Team Leadership and Development: Lead and mentor a team of CRM specialists, ensuring alignment with organizational goals. Foster a customer-centric culture and continuous improvement mindset across the team. Cross-Functional Collaboration: Work closely with sales, marketing, operations, and product teams to integrate CRM efforts across departments. Ensure consistent messaging and customer treatment across all channels. Customer Retention & Loyalty: Design loyalty programs and retention campaigns aimed at increasing customer lifetime value (CLV). Monitor churn metrics and implement interventions where necessary. Compliance & Data Governance: Ensure all customer data handling practices comply with regulatory requirements (e.g., GDPR, CCPA). Establish governance practices for responsible data usage. Key Skills & Requirements: Bachelor's or Master's degree in Business Administration, Marketing, or a related field. Minimum of 10 years' experience in CRM and customer relationship roles, preferably in customer-facing industries. Hands-on experience with leading CRM platforms (Salesforce, HubSpot, Zoho, etc.). Strong understanding of customer segmentation, retention metrics, and customer journey mapping. Excellent analytical, problem-solving, and project management skills. Proven leadership and team management capabilities. Strong communication and interpersonal skills with a customer-first approach. Experience with customer analytics and data visualization tools is a plus Show more Show less

Role - Salesforce Lead/ Project Manager Location - Gurgaon (Hybrid) Experience - 9+ years Job Summary: We are seeking highly skilled Salesforce Lead with strong hands-on experience in Service Cloud , Community Cloud. The ideal candidates will lead technical design, development, integration, and enhancements for customer service initiatives, working closely with business and technical stakeholders. Key Responsibilities: Lead end-to-end delivery of Salesforce projects including Sales Cloud, Service Cloud, Experience Cloud, and custom Force.com applications. Collaborate with business stakeholders, architects, developers, and QA teams to define project scope, technical requirements, and delivery milestones. Translate business needs into scalable Salesforce solutions aligned with platform best practices. Manage project plans, timelines, budgets, risks, and resources using Agile or hybrid methodologies. Conduct design and code reviews to ensure quality, performance, and maintainability. Facilitate sprint planning, daily stand-ups, retrospectives, and demos. Provide technical guidance and mentorship to Salesforce development teams. Ensure compliance with Salesforce security, data governance, and integration standards. Communicate project status, risks, and dependencies to stakeholders and leadership. Required Skills & Experience: 8+ years of experience in software development and project management. Must have served as a Technical Lead on Salesforce projects. Strong expertise in Salesforce Apex, Visualforce, Lightning Web Components (LWC) , and Salesforce APIs . Experience with Salesforce DevOps tools (e.g., Copado, Gearset, AutoRABIT) and CI/CD pipelines . Familiarity with Salesforce integrations using REST/SOAP APIs, middleware (e.g., MuleSoft), and external systems. Proven ability to manage and mentor development teams and deliver complex Salesforce implementations. Excellent communication, stakeholder management, and leadership skills. Salesforce certifications are must Interested candidates can share their resume to richa.singh@espire.com.

Date 1 Jun 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Mobile Technical Specialist in our Digital Transformation organization were looking for Your future role Take on a new challenge and apply your robust technical expertise in a new cutting-edge field. Youll work alongside innovative, collaborative, and solution-driven teammates. You'll contribute to the support and maintenance of mobile applications, ensuring the technical architecture aligns with our core model. Day-to-day, youll work closely with teams across the business (ERP, Engineering, Digital), manage the technical design of mobile solutions and much more. Youll specifically take care of coordinating maintenance activities, optimizing application performance, and implementing changes within agreed SLAs, but also supporting global project rollouts. Well look to you for: Ensuring availability and performance of applications in production Strategizing to align with broader project objectives Managing technical design and development of mobile solutions Communicating solutions effectively to both technical and non-technical audiences Leading development, packaging, and release management activities Supporting application rollouts, ensuring adherence to the Core Model All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: [Degree in Information Technology or related field] Experience or understanding of Functional/Operations/IT Architecture Knowledge of React Native Framework, Typescript, JavaScript, HTML& CSS, OOPS Familiarity with native app development and debugging A certification in Agile DevOps Model (GitLab, JIRA etc.) is a plus. Strong analytical and problem-solving skills Agility to handle multiple tasks and deliver outcomes effectively Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with cutting-edge mobile solutions for rail services Collaborate with transverse teams and helpful colleagues Contribute to innovative projects enhancing customer services Utilise our agile and flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership roles within our technical teams Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Date 28 May 2025 Location: Bangalore, KA, IN Company Alstom Req ID:486780 We create smart innovations to meet the mobility challenges oftoday and tomorrow. We design, manufacture and support a complete range of transportation systems, from high-speed trains to electric busesand driverless trains, as well asinfrastructure, signalling and digital mobility solutions. Joining us meansjoininga truly global community ofmore than75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. OVERALL PURPOSE OF THE ROLE Alstom Services offers a wide range of business solutions for Rolling Stocks (train, metro, tramway), Signalling and Infrastructure productsmaintenance, modernization, technical support and spare parts services. The Services Business Solutions department, part of Digital Transformation organization, is responsible to define the architecture, to design, to build and to operate the IT solutions supporting the Alstom Services business processes. Alstom provides several solutions to support Services business activities based on Salesforce products. The role of the TechnicalAnalyst of Salesforce Services Solutions is to contribute to the design, to control the development and technical architecture of these applications making sure the solutions follow the defined core model, and support the rollout on the Alstom Services projects worldwide. As a Technical Analyst you will work closely with the Salesforce functional expert and Technical expert andinteract with other IS&T departments such as ERP, Engineering and Digital to ensure the end-to-end consistency of the IS&T landscape for the Customer Services Domain. RESPONSIBILITIES As a Salesforce Services Technical Analyst, you are in charge of Managing and Implementing the technical design of Salesforce Service solutions in accordance with Business strategy and working closely with the Technical & Functional Expert Ensuring that Salesforce Services Solutions Technical Core Model (IT Solutions ) is well documented based on Business Processes & Rules, evolves consistently and is not jeopardized by localization Present analysis and detailed solution documentation to both technical and non-technical audiences Lead develop, package & release management activities and support development team (includes reviewing deliverables, effort estimations for multiple design options) Contributing to the d eliver y of Salesforce Services Core Model evolution in accordance with business strategy Supporting applications Roll-out, ensuring that Core Model is applied Interacting with Operations teams by monitoring their activities & providing technical expertise when needed To be able to execute all the responsibilities above, you will be working with internal and external IS&T partners. In addition, you will be constantly liaising between partners and business to contribute to the project successes.Your technical expertise will be needed to deliver the different projects with high quality and on time and to efficiently support our critical applications. BEHAVIORAL COMPETENCIES You are action-oriented person with strong analytical and problem-solving skills. You are a self-starter and result oriented person. Excellent written, verbal and interpersonal skills are a must because you will need to work autonomously in a worldwide & multicultural environment. You should be agile to handle multiple tasks efficiently, keeping the big picture, and effectively delivering outcomes in a fast-paced environment. TECHNICAL COMPETENCIES & EXPERIENCE Language skillsEnglish expertise is a must both spoken and written Graduated with an engineering degree, preferably in information technology 4 years of experience on Salesforce, including Salesforce Lightning, Service Cloud, Experience cloud, Commerce Cloud 2+ years of experience and proficiency with Salesforce developer toolkit, including Apex, Test classes, Triggers, Visualforce, Javascript, SOQL/SOSL and Release Migration Tool 1+ years of experience with Salesforce architecture, design and integration technologies (including Platform Events, Connected Apps, Mobile SDK, SSO, OAuth, SOAP, REST and SOA design principles) Knowledge of Data management, ETL concepts, Enterprise software development, Object based and Relational Database technologies is an added advantage Must completed Salesforce Certifications (Administrator, Platform Builder 1, Platform Developer 2) Certification in Salesforce Service Cloud Consultant is an added advantage A strong knowledge on IT technologies supporting Customer Services and experience implementing them is preferred. An agile, inclusive and responsiblecultureis the foundation of ourcompanywhere diverse people are offered excellent opportunities to grow, learn and advanceintheir careers.We are committed toencouragingour employeesto reach their full potential,while valuing and respecting them as individuals.

Create and manage engaging digital content for tech audiences, ensuring brand consistency and trend-driven execution across platforms. Provident fund

Responsibility- 1.Craft captivating blogs that showcase the real impact of our products and services. 2.Collaborate with Internal teams to gather and present data, turning it into compelling narratives. 3.Weekly, present industry insights and knowledge in a thought-provoking manner through your general blogs. Use your writing prowess to keep the audience well-informed and eagerly anticipating your next piece. 4.Be the conductor of clarity, creating comprehensive release notes that ensure users fully grasp the enhancements and new features of our major apps. Coordinate in Developing user manuals that guide customers through their journey, making their experience seamless and delightful. KeySkills: 1.Minimum of 2 Years of experience in content Writing, showcasing your ability to create diverse and engaging content. Content expertise in Salesforce, with the ability to explain complex concepts simply and understandably. 2.Exceptional writing and editing skills with a strong command of grammar, style, and a keen eye for detail. 3.Proven experience in managing social media platforms for businesses, with the ability to create engaging and shareable content on a timely basis Strong organizational skills, the ability to manage multiple projects simultaneously, and a track record of meeting deadlines consistently. 4.Bachelors degree in any field.

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. Who Are Tide At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We want passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks. Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through their multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service. Our offices are in London -UK, Sofia - Bulgaria, Belgrade - Serbia and Hyderabad -India, where our teams are dedicated to our small business members; revolutionising business banking for SMEs. We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data. We’re also one of LinkedIn’s top 10 hottest UK companies to work for. What We’re Looking For We are looking for a Business Finance Specialist (Commercial Finance Broker) to join our Sales Team and help as many customers as possible access the right finance, through effective conversations - Taking the time to understand about the businesses you engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need…. giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service. Some Of The Things You’ll Be Doing Contact, engage and manage our Small Business customers through their application process Build and nurture working relationships with our commercial lending partners Become confident in articulating the Funding Options proposition and service Outbound prospect customers from our CRM Working closely with our Lead Generation team, including providing feedback and advice where appropriate Building on your knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market Confidently articulating the different finance options available to customers across multiple business finance product classes Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce) Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce Keeping up to date on industry trends, market & competition. Actively share stories and successes to the wider organisation through relevant comms channels. What Makes You a Great Fit Ideally you have experience of Commercial Finance or at least experience in a customer facing sales role Experience working in a 360 sales role and/or outbound prospecting experience You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets You’ll have excellent communication and interpersonal skills You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive You’ll be obsessive about delivering the highest level of customer service\ You will be extremely well organised and analytical and work well under pressure You can troubleshoot issues quickly and effectively You will be able to engage and quickly establish strong working relationships You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution. Tidean Ways of Working At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

CRISIL pioneered in 1987 in India provides credit ratings for a wide range of entities, including banks, non-bank financial companies, and infrastructure projects. These ratings help investors, banks, and financial institutions assess the creditworthiness of companies, governments, and other organizations. As a Senior Salesforce Developer, you will be responsible for designing, developing, and implementing Salesforce solutions for our clients. You will work closely with our clients to understand their business requirements and develop tailored solutions to meet their needs. Key Responsibilities: Design and Development: Design, develop, and implement Salesforce solutions, including custom applications, integrations, and workflows. Develop high-quality, scalable, and maintainable code using Apex, Visualforce, Lightning Components, and other Salesforce technologies. Collaborate with cross-functional teams to identify and prioritize project requirements. Technical Leadership: Provide technical guidance and mentorship to junior developers. Participate in code reviews and ensure adherence to coding standards and best practices. Stay up-to-date with the latest Salesforce features, releases, and best practices. Client Engagement: Work closely with clients to understand their business requirements and develop tailored solutions. Communicate technical concepts and solutions to non-technical stakeholders. Provide training and support to clients on Salesforce solutions. Project Management: Prioritizing tasks and meeting deadlines. Collaborate with project managers to develop project plans, estimates, and resource allocation. Quality Assurance: Develop and execute unit tests, integration tests, and user acceptance tests. Ensure solutions meet quality, security, and performance standards. Requirements: Technical Skills: 3-5 years of experience in Salesforce development (Apex, Visualforce, Lightning Components). Strong understanding of Salesforce architecture, data modeling, and security. Experience with Salesforce APIs (SOAP, REST), integration technologies. Familiarity with Agile development methodologies (e.g., Scrum, Kanban). Soft Skills: Excellent communication, collaboration, and problem-solving skills. Strong analytical and troubleshooting skills. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Certifications: Salesforce Developer Certification (Platform Developer I or II). Salesforce Architect Certification (optional). Nice to Have: Additional Technical Skills: Experience with other programming languages (e.g., Java, Python, C#). Familiarity with cloud-based technologies (e.g., AWS, Azure, Google Cloud). Knowledge of DevOps tools (e.g. Git,ADO). Industry Experience: Experience working in a consulting or professional services environment. Familiarity with industry-specific solutions (e.g., financial services, healthcare).

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader. Responsibilities We're looking for a Senior Manager, Revenue Recognition to join our Revenue Accounting Team. Reporting to the Director, Revenue Recognition, you'll be responsible for: Ensuring timely and accurate revenue recognition for SaaS contracts, adhering to ASC 606 guidelines, including complex deals with non-standard terms, while ensuring SOX compliance Partnering with Sales, Deal Desk, Legal, Finance, Billing, Collections, and IT teams to structure deals, streamline processes, and accurately record revenue agreements in accounting systems Performing detailed analysis for revenue accounting, reviewing customer-wise revenue variance, deferred revenue, unbilled revenue reports, and reconciling AR balances to maintain accurate financial records Managing and guiding a team of 7-8 professionals, streamlining processes, preparing SOPs, and driving automation and efficiency improvements in revenue accounting workflows Liaising with external auditors by providing supporting documentation for quarterly reviews and year-end audits, while preparing and reviewing revenue-related reports and workbooks What We're Looking For (Minimum Qualifications) CA/CPA/MBA Finance with 9 or more years of experience in revenue recognition as per ASC 606 Experience with Salesforce, NetSuite or another similar business systems Experience of team handling with minimum team size of 7-8 What Will Make You Stand Out (Preferred Qualifications) In-depth understanding and hands-on experience of the revenue recognition of a global company with SaaS business model Knowledge of Microsoft applications At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. Show more Show less

Please note this role is not for 2070 Health* We are seeking an experienced and visionary Head of Digital Marketing to lead the digital marketing efforts for a large hospital system in India. The Head of Digital Marketing will be responsible for driving digital patient engagement, marketing automation, and consumer-centric digital transformation across the organization. The role will focus on leveraging digital channels to enhance patient acquisition, optimize conversion funnels, and improve overall customer experience. Requirements Key Responsibilities: Digital Strategy & Consumer Engagement Lead digital marketing initiatives to drive OPD and ER volume through digital channels, ensuring strong funnel conversion Enhance patient experience through data-driven engagement strategies, including website, mobile app, and contact center integration Develop and execute performance marketing strategies across paid, owned, and earned media Ensure best-in-class customer journeys by integrating website, app, and omnichannel engagement Martech & Data-Driven Decision Making Own the marketing automation ecosystem, leveraging SFMC (Salesforce Marketing Cloud) for targeted patient engagement Optimize lead generation, customer segmentation, and personalized digital interactions Implement analytics frameworks to measure and improve digital campaign performance Innovation & Transformation Initiatives Lead transformation projects such as shared services and ERM-driven admissions automation Partner with L&D to upskill teams and build a digital-first culture Cross-Functional Collaboration Work closely with PRM, Contact Centre, and Clinical teams to align digital initiatives with organizational goals Partner with L&D to upskill teams and build a digital-first culture Knowledge, Skills And Experience Educational qualifications/Certification: Post Graduate degree in Business, Marketing, Digital Strategy, or a related field Relevant experience: 15+ years in digital transformation, martech, and performance-driven digital strategy at scale Hospital background not mandatory but preferred. Experience managing digital transformation in large organizations is essential Skills And Capabilities Functional: Ability to define and implement a long-term digital roadmap aligned with business objectives Expertise in digital marketing, automation, and omnichannel engagement to drive patient acquisition and retention Strong project management skills to deliver high-impact digital initiatives on time and within budget Behavioural: Ability to quickly adapt to industry trends and drive continuous improvement in digital strategies Strong communication and collaboration skills to align digital initiatives across multiple teams Deep understanding of customer journeys and commitment to enhancing patient experience through digital solutions Benefits Why Join Us? This is an exciting opportunity to shape the digital presence of a leading hospital system in India. You will have the autonomy to innovate while working with a passionate team dedicated to improving healthcare accessibility through cutting-edge digital strategies. Show more Show less

Company Description 👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Total experience 7+ Years. Hands-on working experience in Salesforce Marketing Cloud. Strong working experience in AmpScript, SQL, HTML/CSS, and Server-Side JavaScript (SSJS). Expertise in Marketing Cloud data models and Contact Builder. Expertise in building responsive, mobile-friendly email templates. Solid understanding of marketing automation and data-driven campaign execution. Experience integrating SFMC with Salesforce CRM and other platforms. Problem-solving mindset with the ability to tackle complex data engineering challenges. Strong communication and teamwork skills, with the ability to mentor and collaborate effectively. RESPONSIBILITIES: Writing and reviewing great quality code. Understanding the client’s business use cases and technical requirements and be able to convert them in to technical design which elegantly meets the requirements. Mapping decisions with requirements and be able to translate the same to developers Identifying different solutions and being able to narrow down the best option that meets the client’s requirements. Defining guidelines and benchmarks for NFR considerations during project implementation Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed. Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it. Understanding and relating technology integration scenarios and applying these learnings in projects. Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken. Carrying out POCs to make sure that suggested design/technologies meet the requirements. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less

Company Description 👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Total experience 3+ Years. Hands-on working experience in Salesforce Marketing Cloud. Strong working experience in AmpScript, SQL, HTML/CSS, and Server-Side JavaScript (SSJS). Expertise in Marketing Cloud data models and Contact Builder. Expertise in building responsive, mobile-friendly email templates. Solid understanding of marketing automation and data-driven campaign execution. Experience integrating SFMC with Salesforce CRM and other platforms. Problem-solving mindset with the ability to tackle complex data engineering challenges. Strong communication and teamwork skills, with the ability to mentor and collaborate effectively. RESPONSIBILITIES: Writing and reviewing great quality code. Understanding the client’s business use cases and technical requirements and be able to convert them in to technical design which elegantly meets the requirements. Mapping decisions with requirements and be able to translate the same to developers Identifying different solutions and being able to narrow down the best option that meets the client’s requirements. Defining guidelines and benchmarks for NFR considerations during project implementation Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed. Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it. Understanding and relating technology integration scenarios and applying these learnings in projects. Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken. Carrying out POCs to make sure that suggested design/technologies meet the requirements. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less

Company Description 👋🏼 We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description REQUIREMENTS: Total experience 3+ Years. Hands-on working experience in Salesforce Marketing Cloud. Strong working experience in AmpScript, SQL, HTML/CSS, and Server-Side JavaScript (SSJS). Expertise in Marketing Cloud data models and Contact Builder. Expertise in building responsive, mobile-friendly email templates. Solid understanding of marketing automation and data-driven campaign execution. Experience integrating SFMC with Salesforce CRM and other platforms. Problem-solving mindset with the ability to tackle complex data engineering challenges. Strong communication and teamwork skills, with the ability to mentor and collaborate effectively. RESPONSIBILITIES: Writing and reviewing great quality code. Understanding the client’s business use cases and technical requirements and be able to convert them in to technical design which elegantly meets the requirements. Mapping decisions with requirements and be able to translate the same to developers Identifying different solutions and being able to narrow down the best option that meets the client’s requirements. Defining guidelines and benchmarks for NFR considerations during project implementation Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed. Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it. Understanding and relating technology integration scenarios and applying these learnings in projects. Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken. Carrying out POCs to make sure that suggested design/technologies meet the requirements. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less

Primary Skills: Contributes to systems analysis and design. Designs and develops moderately complex applications. Contributes to integration builds. Contributes to maintenance and support. The application is used for Customer Support via the Phone, Web, Email, Messaging (SMS) and Chat channels. Analyze business requirements, translating those requirements into Salesforce specific solutions using the Salesforce toolsets (Out of the Box, Configuration, Customization). Experience in designing & building a solution using Salesforce Declarative & Programmatic Approach Experience with Integrating Salesforce with on premise legacy systems and other cloud solutions Experience with integration of middleware and Enterprise Service Bus. Experience with integrating Salesforce with the 3rd party using SOAP and REST APIs in XML\JSON formats Experience with Apex, workflow, Lightning Flows, and triggers Experience with Service Cloud & Service Business Process (Email to Case, Web to Case, Live Chat, Digital Engagement/Messaging, Phone to Case), Open CTI and/or CTI Vendors, Omnichannel, CRMA, Knowledge, Case Routing, Queues, Public Groups, User Group Assignments Experience with developing Salesforce Lightning Web Component (LWC), Aura Components, Visualforce and Javascript Secondary Skills: Some knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies. Participate in daily scrum meetings, analyze, and assign user stories to agile development team Understanding of the Microsoft productivity suite (Excel, Word, Power Point) Written and verbal communication skills Self-Motivated learner.

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader. Responsibilities We're looking for an experienced Senior Manager, Revenue Ops to join our Revenue team. Reporting to the Global Director, Revenue Operations, you'll be responsible for: Collaborating with Sales, Deal Desk/Sales Operations and Legal during contract negotiations and provide guidance on deal structuring to ensure revenue recognition as per accounting Partnering with cross functional teams (Deal Desk, Billing, Collections, Finance and IT) to ensure all revenue agreements are recorded and revenue is recognized in the accounting systems Performing in-depth analysis for proper revenue accounting of large and other complex deals with non-standard terms as per the ASC 606 guidance Reviewing customer-wise revenue variance analysis, monthly reconciliation of AR & Deferred Revenue balance Liaising with external auditors for providing support documentation for the quarterly reviews and year-end audits and prepare/ Review quarterly and annual revenue workbook supports What We're Looking For (Minimum Qualifications) CA/CPA/MBA Finance with 9 or more years of experience in revenue recognition as per ASC 606 Experience with Salesforce, NetSuite or another similar business systems What Will Make You Stand Out (Preferred Qualifications) In-depth understanding and hands-on experience of the revenue recognition of a global company with SaaS business model Knowledge of Microsoft applications At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. Show more Show less

Overview We are looking for a results-driven Sales Operations Analyst to support end-to-end sales operations across the full Go-To-Market (GTM) lifecycle. This role will work closely with U.S.-based stakeholders, providing operational support, data insights, and process improvements to help drive revenue growth, pipeline health, and execution efficiency. Candidates must be comfortable working during U.S. Eastern Time hours and collaborating with global teams in a fast-paced, dynamic environment. Responsibilities Sales Operations Across the GTM Lifecycle - Support both prospect (new business) and customer (retention and expansion) motions, including post-sales teams such as Customer Success, Support, and Professional Services. Play a key role in pipeline management, territory planning, forecasting, reporting, and opportunity lifecycle governance. Forecasting & Pipeline Management - Partner with Sales leadership to drive accurate forecasting, territory modeling, and quota planning. Analyze stage progression, win rates, deal velocity, and pipeline hygiene to identify trends, risks, and opportunities. Stakeholder Support & Communication - Collaborate with U.S.-based sales and GTM teams, translating high-level or ambiguous requests into structured, actionable operational outputs. A strong understanding of U.S. business norms and communication standards. Process-Oriented Execution - Lead or contribute to sales operations initiatives and transformation projects. Design, document, and scale sales processes across various sales segments and functions. Maintain process governance by enforcing data quality standards and validating field inputs. Case Management & Analysis - Manage and resolve Sales Operations support cases with accuracy and timeliness. Perform regular pipeline and sales data analysis to support decision-making and performance improvements. Cross-Functional Collaboration - Work with Marketing, Finance, Customer Success, and Professional Services to ensure alignment on revenue processes, metrics, and automation initiatives. Act as a strategic liaison across departments, proactively identifying opportunities for process improvement and collaboration. Reporting & Insights - Build and maintain performance reports to support visibility into pipeline, revenue, and customer health. Create stakeholder-ready presentations (QBR, EBR etc.) and reporting packages for leadership teams by using AI. Monitor KPIs, forecast accuracy, and performance metrics to drive actionable insights. Shift Timings - 6 PM IST to 3AM IST Qualifications A bachelor’s degree in business, Finance, Economics, Engineering, or a related field. Excellent verbal and written skills In-depth knowledge of Salesforce, including creating reports and dashboards. Experience with Tableau/ Power BI, Looker, or Clari is a plus. Strong Excel/Google Sheets skills (pivot tables, lookups, data validation, etc.) Experience managing opportunity lifecycle processes, quote approvals, and deal desk workflows Experience supporting sales compensation processes, including quota allocation and performance tracking Exposure to CPQ systems, Gainsight, Clari, Gong, or similar GTM platforms Ability to work independently in globally distributed teams and communicate effectively across time zones

As a Salesforce Developer at Cloudy Coders, your responsibilities will include: Custom Development: Design, develop, and implement robust and scalable custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and Aura Components. Configuration: Configure Salesforce platform functionalities, including standard and custom objects, fields, workflows, process builders, flows, validation rules, and security settings. Integration: Develop and maintain integrations between Salesforce and other internal/external systems using various API technologies (REST, SOAP), platform events, and middleware. Collaboration: Work closely with Business Analysts, Salesforce Consultants, Project Managers, and clients to gather and translate complex business requirements into technical specifications and elegant solutions. Quality Assurance: Conduct unit testing, integration testing, and debugging to ensure the stability, functionality, and performance of developed solutions. Participate in code reviews to maintain high code quality and adherence to best practices. Data Management: Assist with data migration strategies, data loading, and data quality initiatives within Salesforce. Problem Solving: Analyze and troubleshoot technical issues, providing timely and effective resolutions. Documentation: Create and maintain technical design documents, test cases, and release notes. Stay Current: Continuously learn and stay updated with the latest Salesforce features, releases, certifications, and industry best practices. Solution Design: Contribute to the overall solution design and architecture, considering scalability, performance, and maintainability.

Job Purpose To ensure timely and accurate delivery of courses as a part of the residential PGP and YL programmes by assisting with the set-up requirements of the resident faculty and visiting faculty by effectively collaborating with internal stakeholders and using technical tools and technologies. Job Outline The Assistant Manager (Course Management) provides proactive support to faculty in meeting course requirements and ensuring smooth, high-quality program delivery for residential programmes (PGP and YL). This role ensures timely and accurate updates of Atrium and maintains accurate data in systems like Zoho and Salesforce. Responsibilities include coordinating scheduling, updating course content, and facilitating collaboration across departments. The position also involves data tracking and continuous self-development to support evolving academic needs. Job Specification Knowledge / Education Bachelor’s Degree/ Postgraduate Specific Skills Strong communication and project management skills to support faculty with their course management needs. Adept in paying attention to details. Proficiency in MS Office Suite, ability to work collaboratively as part of a team, problem-solving skills, attention to detail, excellent organizational skills, a sense of urgency, ability to multitask, basic data analytics and experience in student and faculty engagement. Desirable Experience 3 - 6 years Job Interface/Relationships: Internal Visting and Resident Faculty Departments: ASA, External Relations, Operations, IT/ AV, Network, Mail room, Finance, Commercials, Sarovar, Max, Juju’s, Central Printer, External Vendors Key Responsibilities and % Time Spent Providing proactive support to faculty members with their course requirements- 30% Efficient and Effective Program Delivery - 30% Learning Management System, Atrium updates (Course Management), Zoho and Salesforce Database, Support on PGP Budget - 20% Data, Collaboration & Self Development - 10% Scheduling and Calendaring both Campuses (Hyd and Mohali) - 10% Total Time Spent on All Responsibilities - 100% KPIs - Providing proactive support to Faculty to enhance Academic Success (Course Requirements) KRAs - Extend support to faculty in understanding their expectations and receive the course related information by following ISB policies. Target to respond to all the queries from the Faculty within 24 hrs. Coordinate with faculty on bidding related information before opening the bidding rounds in each term and compile all information To make 100% course outlines and bidding information available on Atrium as per the specified timelines. Check course outlines for compliance and write to Faculty within 24 hrs of receiving the course outline in case of any deviation and make the updated version available on Atrium for students' reference Maintain PGP lineup on intranet portal Monitor the case overlaps database flagging process & flag overlaps to the Faculty to avoid repetitive learning for the students. Target to flag the overlaps 3 weeks before the Term beginning. Procure copyright permissions/licenses for course material, software & simulations Coordinate with Bookstore & LRC for all course related matters and to arrange the sufficient copies of required/recommended textbooks Preparation of CRFS, course packs, Session 1, 2 Material. Monitor the process of course material procurement by the PGP Team and ensure final course packs are shared with Faculty and AA 8-10 days before the Term begins. Target to share 100% accurate course packs. Ensure that academic associates are aligned with faculty expectations on class-room delivery Coordinating with the Faculty on the additional information required on the content to ensure the correct material procurement Work on the automation process for course outlines and generation of BOT output course outlines in the structured format for all the courses. Coordinating Preterm, 360 degree survey, Boot camp and other orientation events for PGP and PGPYL. Collaborate with IT to ensure SOPs are prepared and share all relevant information before the course begins for core and on the bidding day for electives. Weightage - 30% KPIs - Efficient and Effective Program Delivery KRAs - Work with Area Course coordinators in conducting the Elective Info-sessions for the students and target to conduct 100% elective information sessions before the IBC Round Support staff/alumni department in auditing/crediting the courses as per ISB policy. Coordinate with the Alumni Team for audit requests, creating the Zoom link, sharing details with the Alumni team, and informing the AAs of the respective course about the audit five days before the course start date. Faculty details page on atrium in coordination with Web Technical team in each term Update PGP-related information on Atrium and the Instructor’s Manual with 100% accuracy Coordinating with Faculty on Dry-Runs (to familiarize them with the classroom equipment) before the beginning of the term. Preparation of personalized teaching schedules and share with the faculty and ensure that their travel and stay is taken care of Ensure LMS access is granted to students within 2 days after the final exam of the previous term and to Faculty /AA 2 weeks before the term begins. Target to Achieve 100% compliance in providing timely access each term Supervise course-related queries on ASA Academic Affairs email id. Ensure seamless function of classes during the change in mode of delivery from in class to online or Hybrid mode. End to end coordination with IT/AV Team related to sessions and ensure smooth delivery of sessions. Send Course Evaluation emails to the Faculty before the last session and monitor course evaluation process and ensure feedback are released with faculty via FMS portal within 24 hours time of Grade release Preparing the class schedule by avoiding any conflicts and overlaps with other sessions and working on day-to-day schedule adjustments if any and managing tutorials /extra sessions if any Course related Communication to Students. Ensure all the Faculty preferences related to class schedules are recorded and accommodated. Weightage - 30% KPIs - Learning Management System, Atrium updates (Course Management), Zoho and Salesforce KRAs - Database, Support on PGP Budget Academic Success: Student access to learning materials Salesforce: Atrium line up and Faculty Teaching Hours Update the Faculty teaching hours on Salesforce with 100% accuracy Supervising on providing the LMS access to Faculty, AAs & Students Handling queries on courses related activities on LMS Ensuring the course outlines for respective courses are available on Atrium for student reference before the Term beginning Getting the lineup data updated on Atrium in line with the Salesforce allotment files and other information received Create the Terms and courses in zoho platform and ensure to close the task once completed. Target the tasks are closed on Zoho without delay, maintaining a 100% task completion rate before deadlines. Ensure timely submission of data to audit team in <2 days after the last session of the term. Provide the support related to Budget preparation for PGP. Reconcile actual expenditures against the budget Providing logistical support for the classes, including arranging gifts, gift vouchers, and guest arrangements for courses as required. Necessary arrangements should be made in line with requests from faculty or AAs CordinatingLRC related, vendor PR /Non POrelease for each month as per requirement Setting up faculty feedback for PGP and PGPYL in LMS and sending out emails to students upon faculty preference. Weightage - 20% KPIs - Data, Collaboration & Self Development · KRAs - Maintaining the data (Course outlines, Course packs, Emails, Attendance related) for AUDIT purposes Preparing the reports (as per the latest required format) based on that data Coordinating with other departments (IT, LRC, Operations, Housekeeping, SEAL, CAS) to ensure smooth course delivery. Supervising and guiding PGP Team members for Mohali To Identify learning opportunity for self to keep up with the trends and advancements in technology and its use in education sector. Weightage - 10% KPIs - Scheduling and Calendering both Campuses (Hyd and Mohali) KRAs - • Creating Detailed & Short Academic calendar • Creating Excels data set for master schedule pattern generation in core and elective terms • Optimizing and revising the master schedule received as required and necessary • Preparing term wise class schedule from the master schedule • Rescheduling of sessions/Scheduling of additional sessions • Preparation of CSV Files and scheduling Data • Make updates and revisions to respective schedules • Coordinate with IT/Operations/Sarovar for execution of additional sessions as and when required Weightage - 10% Any Other Significant Input Should be willing to work on weekends and outside standard office hours when required. Show more Show less