642 Salesforce Integration Jobs - Page 8

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Sales Cloud Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure timely delivery of projects- Mentor and guide team members for skill enhancement Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Sales Cloud- Strong understanding of CRM concepts- Experience in Salesforce customization and configuration- Hands-on experience in Salesforce integration with external systems- Knowledge of Salesforce Lightning framework Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce Sales Cloud- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Inviting applications for the role of Manager - Global Event Tech Manager Location - Gurugram We welcome talent that will constantly push the boundaries for newer and better ways of doing things. The global event tech manager is a pivotal role in helping Genpact take growth to the next level through global marketing planning and execution designed to drive results. In this role, you will be responsible for the management and execution of in-person events (hosted & sponsored) as well as virtual events on different platforms. You must possess strong marketing, communications and program management skills, with the ability to work seamlessly with peers across the marketing function and collaborate with colleagues to achieve common growth ambitions. Responsibilities Event logistics Work with external vendors and suppliers to ensure timely and cost-effective event execution Initiate and oversee the Sourcing process on MSA, SOW, including PR/PO (purchase requests) Ensure brand compliance with all events and event materials Assist with event administration, invoicing, and logistical planning and management Support the acquisition process of branded merchandise through the online store and manage global orders from briefing to delivery Event Platform management Build and manage the project plan to support Program Owner priorities and objectives and being responsible for delivery management across all workstreams related to Genpacts events experience platforms. Oversee the day-to-day administration of Cvent, handling all the queries related to the platform setup and management, tracking and measurement Work on regular engagement reporting on the available dashboards and other types of reports by request Support on preparation of outcomes communications to various stakeholders through regular report outs Content management on the existing interface, including adding/removing content and imagery related to events, partnering with relevant teams and GStudios Maintaining guides and templates for customizing content and co-ordination with event team and GTM leaders on content changes in different environments Coordination on new deployments and work on process requirements Manage user access, permissions, and training to ensure optimal use of Cvent across the organization. Develop and maintain Cvent best practices, guidelines, and SOPs. Make recommendations on the user experience based on best practices and performance Salesforce & cross tech Integration: Design, develop, and maintain integrations between Cvent and Salesforce to ensure seamless data flow and synchronization. Work with IT or third-party developers to integrate Cvent with other systems (e.g., CRM, marketing tools) Troubleshoot and resolve integration issues promptly to minimize downtime and data discrepancies. Collaborate with the IT team to ensure secure and efficient data handling practices. Project Management: Lead projects related to Cvent implementations, upgrades, and integrations with Salesforce. Coordinate with cross teams to gather requirements, plan, and execute projects. Manage project timelines, resources, and deliverables, ensuring projects are completed on time and within budget. Strong organizational skills with the ability to manage multiple events simultaneously. Excellent verbal and written communication skills for coordinating with vendors, attendees, and internal teams Ability to present event plans and outcomes to stakeholders. Qualifications we seek in you! Minimum Qualifications / Skills Years of experience with Cvent and relevant event management platforms, with at least years in an administrative or managerial role. Certifications in Cvent (Cvent Certified Event Manager) and Salesforce consultant (e.g., Salesforce Certified Administrator, Platform App Builder). Proven experience with Salesforce, including integration experience, preferably with Apex, Salesforce APIs, or middleware tools. Application integration experience with years experience Strong understanding of data integration principles, ETL processes, and data warehousing. Knowledge of event management processes and best practices. Strong analytical and problem-solving skills. Excellent communication and executive presence to connect at C-level Creative, resourceful and takes initiative Strong project management skills Demonstrated ability to drive change, to effectively influence and motivate others,

Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. Were inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means youll be joining the pond, a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community and the world at large. Your Role Strong understanding of the Salesforce platform, experience with customization and configuration, and excellent communication and project management skills Work with clients to understand their business requirements and design customized Salesforce solutions Configure and customize the Salesforce platform, including creating custom fields, workflows, and reports Develop and execute test plans and user acceptance testing Experience with Salesforce integrations and APIs Familiarity with Agile project management methodologies Knowledge of other CRM platforms, such as Microsoft Dynamics or Oracle CRM Decompose High Level Requirements into Functional Requirements and User Stories. Collaborate with business stakeholders for Requirement validation and documentation. Drives Requirement review and rationalization sessions with architects. Your Profile Enjoys combining technological understanding, strategic analysis, and agile project approaches. Ability to research and analyze Industry reports, Capgemini PoV/White Papers, and industry best practices them for solving Client problem. Degree from a premier institution with business, technical or information technology orientation In-depth understanding and experience of Salesforce CRM-sales Cloud, Service Cloud, Marketing Cloud, CPQ Sales and marketing measurement Customer Relationship Management Customer Journeys and Lifecycle Salesforce Certified in one or more- Admin, Sales cloud, Service cloud or Marketing cloud Demonstrate high reliability, team spirit and a cultural fit for a leading global consulting firm. Equal Opportunities at frog Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

Able to manage roles and permissions in Workfront. Knowledge and experience to create and manage Workfront Fusion scenarios. Create custom reports. Working knowledge and experience to work with Workfront API and API explorer, but not necessarily proficient in API calls. Should have the ability/knowledge to use custom API calls for working with Workfront and other APIs. Ability to use modules for the Workfront app and other actions like create, read, update, delete, and search. Knowledge /ability to conduct basic troubleshooting and error handling. Involved in at least one Workfront project Go Live. Experience in following Agile development practices Excellent Troubleshooting, Analytical and Communication skills. Primary Skills Design and implement scalable solutions. Provided technical expertise in designing, developing, and implementing the business requirement. Responsible forWorkfrontCore andWorkfrontFusionScenario Business requirement. Working with Adobe Experience Manager Assets (DAM)and troubleshoot if we get any error in theintegration. WorkfrontFusion Scenario Change Management and creation of new scenario. Secondary Skills Good to have certification in Adobe Workfront

Job Title / Designation : Area Sales Manager - SAMNA Department : Sales - SAMNA ( Sales Automation Management for The New Age) Functional Reporting to : Head Of Sales SAMNA is a automation tool - Sales Automation Management for The New Age 1, PURPOSE OF THE JOB: Driving sales excellence & automation initiatives for the assigned territory Job Context: 2, DETAILS OF THE JOB: Job Role/ Title: Area Sales Manager - SAMNA Level: Business Unit: Function: Sales Country: India Work Location: Multiple Reporting Manager: Head of Sales Managers Manager: MUGM Matrix Manager: Head Sales Excellence & Automation KEY ACCOUNTABILITIES: Accountabilities Scope of work Sales Efficiency Work in close collaboration of the field sales team to improve upon sales efficiency parameters: Penetration%, Bill cuts per day per route, Effective Calls, VPO, VPR aligned to the business objectives as set by the UNIT Distribution Management Support Field team in identifying distribution gaps - New retailers, Distributors, Vehicles etc and help in onboarding them in the system Process/Infrastructure Manage & ensure adequate adoption of processes/tools associated with interactions between Logistics - Distributor - Field Force Retailer (DMS/SFA-SAMNA, Compliance Audits etc). Ensure relevant infrastructural elements are in place to support the aforementioned. Master Data Management Continuous improvement in master data accuracy: Geo Tagging, Channel Bifurcation, Customer Master, Vehicle Master, Hierarchy mapping Information/insights generation Analyze Sales data to provide relevant insights for improving upon operational efficiencies. Support field sales team by ensuring accurate & in time reporting. New Initiatives Support field team in enabling implementation & adoption of new systems/processes. This will include distributor alignment, salesman training, relevant data collection and identified issue resolution 4, KEY INTERFACES External InterfacesInternal Interfaces Available data sources on competition mapping, Market Share etcDMS/SFA system (SAMNA), Reporting Tools(Qlik BI, Power BI), Onboarding platforms 5, EDUCATION & EXPERIENCE Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this Job.. Education Qualification (Highest) with Target Institute(s) Regular MBA from premier B-School with specialization in Sales & Marketing Desired Certifications: Desirable experience: Field Sales with Analytics & reporting knowledge in FMCG industry 6, SKILLS REQUIRED: SkillsDescription Proficiency Level (General Awareness; Working Knowledge; Functional Expert, Mastery) Functional Skills Data Analytics and reporting, Field Sales, Process & technology oriented Working Knowledge Behavioral Skills Stakeholder Management, Communication Skills Working Knowledge General Awareness : Knows the fundamental or general understanding of concepts. Working Knowledge : Has broad job knowledge; knows and applies the full range of concepts and practices. Has broad / working knowledge of the subject. Candidate should use these concepts in day to day practices. Functional Expert: Candidate is certified functional expert with strong knowledge on concepts. Mastery: Candidate is subject matter expert and has command over the subject/ concepts.

Key Responsibilities : - Lead backend development and provide continuous support for the I-BAP Mobile App. - Customize and configure Salesforce using Apex, Visualforce, and Lightning Components (Aura/LWC). - Develop and maintain APIs and integrate Salesforce with external systems. - Perform data migration, cleansing, and management using tools like Data Loader and ETL platforms. - Collaborate with cross-functional teams to gather requirements and deliver technical solutions that align with business needs. - Troubleshoot and resolve bugs, performance issues, and platform errors in a timely manner. - Ensure adherence to Salesforce security best practices and performance optimization techniques. - Maintain comprehensive technical documentation and user guides. - Actively participate in agile ceremonies, including stand-ups, sprint planning, and retrospectives. Required Skills & Qualifications : - Minimum 5 years of hands-on Salesforce development experience. - Proven expertise in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. - Proficient in Apex programming, Visualforce, and Lightning Components (Aura/LWC). - Strong experience with Salesforce APIs, including REST and SOAP, and middleware tools. - Deep understanding of Salesforce security architecture, sharing rules, and access models. - Experience with data migration and management tools. - Ability to work independently and resolve technical challenges efficiently. - Excellent verbal and written communication skills. - Salesforce Developer Certifications (e.g., Platform Developer I/II) are preferred. - Comfortable operating in a remote, collaborative environment. Preferred Skills : - Experience integrating mobile backends with Salesforce. - Familiarity with version control systems like Git. - Exposure to DevOps practices, including CI/CD pipelines in Salesforce. - Knowledge of Salesforce AppExchange products.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Position: Salesforce Solution Architect Location: Bangalore/Pune (Hybrid) Experience: 10+ Years We are seeking a talented and experienced Salesforce Solution Architect. As a Salesforce Solution Architect, you will be responsible for design, architect and implementing innovative and comprehensive Salesforce solutions for our clients. You will translate business requirements into technical solutions with your deep knowledge of Salesforce and passion for innovation and collaborate with clients and developers to bring ideas to life. Key Responsibilities: Solution Design & Architecture: Design scalable and robust Salesforce solutions, including system integrations and data migrations, to meet business requirements. Technical Leadership: Provide technical leadership and guidance to the development team, ensuring best practices and standards are followed. Stakeholder Management: Collaborate with business stakeholders to understand their requirements, translate them into technical specifications, and ensure successful implementation. Customization & Configuration: Customize and configure Salesforce applications to build workflows, custom objects, fields, and validation rules. Integration: Design and implement integrations between Salesforce and other systems using APIs, middleware, and other technologies. Data Management: Ensure data integrity and consistency across Salesforce and related systems through effective data management strategies. Project Management: Lead project planning, execution, and delivery, ensuring projects are completed on time and within budget. Work closely with UX/UI designers, business analysts, and other stakeholders to translate business requirements into technical specifications and intuitive designs. Documentation: Create and maintain comprehensive documentation of designs, configurations, and project deliverables. Training & Support: Provide training and support to end-users and junior team members. Required Skills: The candidate must have proven experience in understanding complex business roadmaps and solution thinking: Solution Design: Develop robust and scalable Salesforce solutions to address complex business requirements, considering best practices and industry standards. Design and develop custom Lightning Web Components to enhance the Salesforce user experience. o Architectural Blueprints: Create high-level architectural blueprints that outline the proposed Salesforce solution, including integrations and customizations. o Proof of Concept (PoC): Develop and present POCs to demonstrate the feasibility and value of the proposed solutions. o Customization Proposals: Suggest and design custom solutions using Salesforce Lightning Web Components, Lightning Design System, and other front-end technologies. Architecture: Design and document solution architecture, including Customizations, Data modeling, Data migration, Data sharing and security, multi component solutions, Salesforce configuration, connected apps, User experience (UX), Environment management, Deployments and Leading a team of consultants. Technical Skills: Proficiency in Salesforce configuration, Apex, Visualforce, Lightning Components, and SOQL. o Strong understanding of Salesforce data model, security, and sharing rules. o Strong experience with Salesforce integration tools (e.g., MuleSoft, Informatica etc.) and APIs (REST/SOAP). o Proficient with web technologies (HTML, CSS, JavaScript). o Possess a deep understanding of the Salesforce platform, encompassing Sales Cloud, Service Cloud, Marketing Cloud, Education Cloud, Health Cloud, Data Cloud etc. and the broader Salesforce product suite. Quality Assurance: Ensure the quality of the Salesforce solutions by conducting thorough testing and validation of configurations and customizations. Client Collaboration: Work closely with clients to understand their needs and objectives, translating them into effective solutions for scalability and efficiency. o Discovery Workshops, Requirement Gathering, Solution Demos, Technical Presentations Documentation: o Create and maintain comprehensive documentation for the proposed solutions, including architecture diagrams, data flows, and integration points and best practices. o Technical Specifications: Write detailed technical specifications and scope documents that outline the proposed solution. o Effort Estimation: Provide accurate estimates of the time, cost, and resources required to implement the proposed solution. o RFP/RFI Responses: Assist in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) with technical and architectural insights. Training and Support: Provide training and ongoing support to clients and internal teams to ensure the successful adoption and maintenance of Salesforce solutions. Communication: Outstanding written and verbal communication abilities, effectively communicate with stakeholders and team members; strong organizational, communication, documentation and interpersonal skills. Leadership & Mentorship: Mentor junior developers and provide guidance on best practices for LWC, SLDS, and front-end development within the Salesforce ecosystem Qualifications: Bachelor's degree in computer science, information technology, or related field. 10 to 20 years of hands-on experience with at least 3 years as Salesforce solution architect with implementation experience. Certifications - Salesforce Application Architect, System Architect, Sales Cloud, Service cloud, Education cloud, Health cloud, Marketing cloud, CPQ, Data cloud etc. Experience in working with enterprise clients is a must. About Us: Relanto.ai is a cutting-edge IT services company at the forefront of revolutionizing business operations through Intelligent Automation, Digital Transformation, and harnessing the power of Data and AI. Our passion lies in creating solutions that empower businesses to achieve unprecedented efficiency, innovation, and growth. To learn more about us and our culture visit: www.relanto.ai & https://www.linkedin.com/company/relanto-inc/

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Key Responsibilities : - Lead backend development and provide continuous support for the I-BAP Mobile App. - Customize and configure Salesforce using Apex, Visualforce, and Lightning Components (Aura/LWC). - Develop and maintain APIs and integrate Salesforce with external systems. - Perform data migration, cleansing, and management using tools like Data Loader and ETL platforms. - Collaborate with cross-functional teams to gather requirements and deliver technical solutions that align with business needs. - Troubleshoot and resolve bugs, performance issues, and platform errors in a timely manner. - Ensure adherence to Salesforce security best practices and performance optimization techniques. - Maintain comprehensive technical documentation and user guides. - Actively participate in agile ceremonies, including stand-ups, sprint planning, and retrospectives. Required Skills & Qualifications : - Minimum 5 years of hands-on Salesforce development experience. - Proven expertise in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. - Proficient in Apex programming, Visualforce, and Lightning Components (Aura/LWC). - Strong experience with Salesforce APIs, including REST and SOAP, and middleware tools. - Deep understanding of Salesforce security architecture, sharing rules, and access models. - Experience with data migration and management tools. - Ability to work independently and resolve technical challenges efficiently. - Excellent verbal and written communication skills. - Salesforce Developer Certifications (e.g., Platform Developer I/II) are preferred. - Comfortable operating in a remote, collaborative environment. Preferred Skills : - Experience integrating mobile backends with Salesforce. - Familiarity with version control systems like Git. - Exposure to DevOps practices, including CI/CD pipelines in Salesforce. - Knowledge of Salesforce AppExchange products.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Key Responsibilities : - Lead backend development and provide continuous support for the I-BAP Mobile App. - Customize and configure Salesforce using Apex, Visualforce, and Lightning Components (Aura/LWC). - Develop and maintain APIs and integrate Salesforce with external systems. - Perform data migration, cleansing, and management using tools like Data Loader and ETL platforms. - Collaborate with cross-functional teams to gather requirements and deliver technical solutions that align with business needs. - Troubleshoot and resolve bugs, performance issues, and platform errors in a timely manner. - Ensure adherence to Salesforce security best practices and performance optimization techniques. - Maintain comprehensive technical documentation and user guides. - Actively participate in agile ceremonies, including stand-ups, sprint planning, and retrospectives. Required Skills & Qualifications : - Minimum 5 years of hands-on Salesforce development experience. - Proven expertise in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. - Proficient in Apex programming, Visualforce, and Lightning Components (Aura/LWC). - Strong experience with Salesforce APIs, including REST and SOAP, and middleware tools. - Deep understanding of Salesforce security architecture, sharing rules, and access models. - Experience with data migration and management tools. - Ability to work independently and resolve technical challenges efficiently. - Excellent verbal and written communication skills. - Salesforce Developer Certifications (e.g., Platform Developer I/II) are preferred. - Comfortable operating in a remote, collaborative environment. Preferred Skills : - Experience integrating mobile backends with Salesforce. - Familiarity with version control systems like Git. - Exposure to DevOps practices, including CI/CD pipelines in Salesforce. - Knowledge of Salesforce AppExchange products.

Job Title: Senior Programmer Location: Hyderabad Department: IT / CRM Development Experience: 5 to 10 Years Education: B.Tech / M.Tech / Masters in Computer Science Job Type: Full-Time Job Overview: We are seeking a highly skilled and experienced Senior Salesforce Developer with 3 to 6 years of relevant hands-on experience in Salesforce CRM development. The ideal candidate will possess advanced technical capabilities, deep knowledge of Salesforce architecture, and a passion for building scalable and efficient customer-facing interfaces. Key Responsibilities: • Design, develop, and deploy robust Salesforce solutions tailored to business needs. • Build and enhance custom applications using Apex, Visualforce, Lightning Components, and Salesforce APIs. • Develop and maintain customer-facing user interfaces with clean and efficient code. • Integrate Salesforce with external systems and third-party services using REST/SOAP APIs. • Utilize tools like Heroku and MavensMate/Eclipse for application deployment and environment management. • Collaborate with cross-functional teams including Product, QA, and Admins to deliver high-quality features. • Troubleshoot and resolve complex technical issues in the CRM environment. • Provide ongoing maintenance and support of existing Salesforce implementations. • Adhere to Salesforce best practices and ensure code quality and performance. Required Skills & Qualifications: • Bachelor's or Master's degree in Computer Science or related technical field (B.Tech / M.Tech preferred). • 3 to 6 years of hands-on experience working on Salesforce CRM. • Proficient in Apex, Visualforce, Lightning Web Components, and Salesforce APIs. • Strong understanding of Salesforce architecture and data modeling. • Advanced knowledge of MySQL, Heroku, and modern development tools. • Working experience with development tools such as MavensMate or Eclipse. • Excellent analytical and problem-solving skills. • Strong verbal and written communication abilities. Nice to Have: • Salesforce Developer Certification (Platform Developer I or II) • Experience with CI/CD pipelines and version control tools like Git. • Exposure to JavaScript frameworks (e.g., React, Angular) is a plus. • Experience working in Agile/Scrum environments. Why Join Us: • Competitive compensation and performance-based incentives • Opportunity to work with cutting-edge CRM technologies • Flexible work arrangements and supportive team culture • Career advancement and certification sponsorship To Apply: Send your updated resume to career@y-axis.com with the subject line: Application Senior Salesforce Developer.

Job Title: Senior Salesforce Developer Location: Hyderabad Department: IT / CRM Development Experience: 4 to 9 Years Education: B.Tech / M.Tech / Masters in Computer Science Job Type: Full-Time Job Overview: We are seeking a highly skilled and experienced Senior Salesforce Developer with 3 to 6 years of relevant hands-on experience in Salesforce CRM development. The ideal candidate will possess advanced technical capabilities, deep knowledge of Salesforce architecture, and a passion for building scalable and efficient customer-facing interfaces. Key Responsibilities: • Design, develop, and deploy robust Salesforce solutions tailored to business needs. • Build and enhance custom applications using Apex, Visualforce, Lightning Components, and Salesforce APIs. • Develop and maintain customer-facing user interfaces with clean and efficient code. • Integrate Salesforce with external systems and third-party services using REST/SOAP APIs. • Utilize tools like Heroku and MavensMate/Eclipse for application deployment and environment management. • Collaborate with cross-functional teams including Product, QA, and Admins to deliver high-quality features. • Troubleshoot and resolve complex technical issues in the CRM environment. • Provide ongoing maintenance and support of existing Salesforce implementations. • Adhere to Salesforce best practices and ensure code quality and performance. Required Skills & Qualifications: • Bachelor's or Master's degree in Computer Science or related technical field (B.Tech / M.Tech preferred). • 3 to 6 years of hands-on experience working on Salesforce CRM. • Proficient in Apex, Visualforce, Lightning Web Components, and Salesforce APIs. • Strong understanding of Salesforce architecture and data modeling. • Advanced knowledge of MySQL, Heroku, and modern development tools. • Working experience with development tools such as MavensMate or Eclipse. • Excellent analytical and problem-solving skills. • Strong verbal and written communication abilities. Nice to Have: • Salesforce Developer Certification (Platform Developer I or II) • Experience with CI/CD pipelines and version control tools like Git. • Exposure to JavaScript frameworks (e.g., React, Angular) is a plus. • Experience working in Agile/Scrum environments. Why Join Us: • Competitive compensation and performance-based incentives • Opportunity to work with cutting-edge CRM technologies • Flexible work arrangements and supportive team culture • Career advancement and certification sponsorship To Apply: Send your updated resume to career@y-axis.com with the subject line: Application Senior Salesforce Developer.

Job Type : Contract (6 Months) Work Hours : 1 PM to 10 PM IST Job Description : We are hiring Integration Developers (SAP CPI and Mulesoft) for a 6-month remote contract position. This role demands strong Salesforce integration experience and expertise in modern integration tools and methodologies. Key Responsibilities : - 5+ years of Salesforce platform experience with deep hands-on expertise across Sales Cloud, Experience Cloud, and Partner Relationship Management (PRM) - Strong command over Apex, Lightning Web Components (LWC), and Salesforce DX - Design and implement scalable integration solutions across enterprise platforms - Provide technical architecture support in agile environments - Lead distributed technical teams and ensure delivery of high-quality integration solutions - Develop and maintain detailed design and QA alignment documentation Preferred Skills : - Experience with integration patterns, performance tuning, and data modeling - Exposure to DevOps tools like Git, Copado, Gearset is a plus - Salesforce Architect certifications (Application Architect, System Architect, or Technical Architect) - Hands-on experience with Salesforce-to-SAP or similar complex integrations

Job Type : Contract (6 Months) Work Hours : 1 PM to 10 PM IST Job Description : We are hiring Integration Developers (SAP CPI and Mulesoft) for a 6-month remote contract position. This role demands strong Salesforce integration experience and expertise in modern integration tools and methodologies. Key Responsibilities : - 5+ years of Salesforce platform experience with deep hands-on expertise across Sales Cloud, Experience Cloud, and Partner Relationship Management (PRM) - Strong command over Apex, Lightning Web Components (LWC), and Salesforce DX - Design and implement scalable integration solutions across enterprise platforms - Provide technical architecture support in agile environments - Lead distributed technical teams and ensure delivery of high-quality integration solutions - Develop and maintain detailed design and QA alignment documentation Preferred Skills : - Experience with integration patterns, performance tuning, and data modeling - Exposure to DevOps tools like Git, Copado, Gearset is a plus - Salesforce Architect certifications (Application Architect, System Architect, or Technical Architect) - Hands-on experience with Salesforce-to-SAP or similar complex integrations

We are looking for a dynamic, experienced, and highly skilled Senior Salesforce Developer Architect with over 7 years of expertise in Salesforce core functionalities, integrations, Apex programming, scripting, customizations, and automation tools like Flows/Workflows. The ideal candidate will possess a strong technical foundation while demonstrating a flexible and hands-on approach to problem-solving. As a Senior Salesforce Developer Architect, you will be responsible for leading technical initiatives, designing and implementing solutions, and working closely with teams to drive Salesforce-related enhancements and integrations. You should have a passion for pushing boundaries, exploring new ideas, and taking ownership of end-to-end Salesforce solutions. Key Responsibilities: Design, develop, and implement complex Salesforce solutions across various functional areas including sales, service, and marketing. Integrate Salesforce with third-party systems using REST/SOAP APIs, middleware tools, and other integration technologies. Write and maintain clean, scalable, and efficient Apex code for business logic and data processing. Configure and customize Salesforce applications using Lightning Components, Visualforce, and declarative tools (flows, workflows). Lead technical discussions and provide mentorship to junior team members, while maintaining code quality, design standards, and best practices. Collaborate with business stakeholders to understand requirements, and translate them into scalable Salesforce solutions. Troubleshoot and resolve technical issues and performance bottlenecks, ensuring system stability and reliability. Create and maintain detailed documentation of system architecture, integrations, and custom code. Conduct Proof of Concepts (POCs) to evaluate new technologies and approaches, staying on top of Salesforce innovations. Continuously assess and challenge the current Salesforce setup, advocating for improvements and more efficient solutions. Take a hands-on approach when needed, diving into code to resolve complex issues or implement rapid solutions. Required Skills & Experience: 7+ years of hands-on experience with Salesforce development (Apex, Visualforce, Lightning, SOQL, and SOSL). Expertise in Salesforce integrations using APIs, middleware tools, and third-party systems. Strong understanding of Salesforce Flows, Workflows, and process automation tools. Experience with Salesforce data modeling, security, and governance best practices. Proficiency in writing Apex triggers, batch classes, and managing Salesforce data structures. Ability to think critically, challenge current designs, and recommend optimized solutions. Experience working in agile environments, leading sprints, and collaborating with cross-functional teams. Excellent problem-solving skills with a strong technical background. Strong communication skills, capable of interacting with both technical and non-technical stakeholders. Desired Skills: Salesforce certifications (Platform Developer I/II, Application Architect, etc.). Experience with Salesforce Lightning Web Components (LWC). Knowledge of Salesforce DevOps and CI/CD practices. Experience with Salesforce CPQ, Marketing Cloud, or Service Cloud is a plus. Familiarity with tools like MuleSoft, Dell Boomi, or other integration platforms is advantageous.

Job Type : Contract (6 Months) Work Hours : 1 PM to 10 PM IST We are hiring Integration Developers (SAP CPI and Mulesoft) for a 6-month remote contract position. This role demands strong Salesforce integration experience and expertise in modern integration tools and methodologies. Key Responsibilities : - 5+ years of Salesforce platform experience with deep hands-on expertise across Sales Cloud, Experience Cloud, and Partner Relationship Management (PRM) - Strong command over Apex, Lightning Web Components (LWC), and Salesforce DX - Design and implement scalable integration solutions across enterprise platforms - Provide technical architecture support in agile environments - Lead distributed technical teams and ensure delivery of high-quality integration solutions - Develop and maintain detailed design and QA alignment documentation Preferred Skills : - Experience with integration patterns, performance tuning, and data modeling - Exposure to DevOps tools like Git, Copado, Gearset is a plus - Salesforce Architect certifications (Application Architect, System Architect, or Technical Architect) - Hands-on experience with Salesforce-to-SAP or similar complex integrations

We are seeking a highly experienced Salesforce Architect with a strong background in Apex, LWC, and Visualforce to design, develop, and support Salesforce applications, including Experience, Commerce, and Sales modules. The ideal candidate will work closely with platform architects and business analysts to translate business requirements into scalable and smart Salesforce solutions. Responsibilities include Salesforce application design, solution blueprinting, effort estimation, and work plan creation. The role requires deep technical expertise in custom development using Apex, Visualforce, JavaScript, and Lightning, along with REST, SOAP APIs, and Salesforce integrations. The candidate will participate in all phases of the software development lifecycle, including discovery, analysis, configuration, code development, testing, deployment, and support.

Company Name : Stanra Tech Solutions Location : Remote (Work From Home) Job Type : Contract (6 Months) Work Hours : 1 PM to 10 PM IST Experience : 5+ Years No. Of Positions - 4 Job Description : We are hiring Integration Developers (SAP CPI and Mulesoft) for a 6-month remote contract position. This role demands strong Salesforce integration experience and expertise in modern integration tools and methodologies. Key Responsibilities : - 5+ years of Salesforce platform experience with deep hands-on expertise across Sales Cloud, Experience Cloud, and Partner Relationship Management (PRM) - Strong command over Apex, Lightning Web Components (LWC), and Salesforce DX - Design and implement scalable integration solutions across enterprise platforms - Provide technical architecture support in agile environments - Lead distributed technical teams and ensure delivery of high-quality integration solutions - Develop and maintain detailed design and QA alignment documentation Preferred Skills : - Experience with integration patterns, performance tuning, and data modeling - Exposure to DevOps tools like Git, Copado, Gearset is a plus - Salesforce Architect certifications (Application Architect, System Architect, or Technical Architect) - Hands-on experience with Salesforce-to-SAP or similar complex integrations

Company Name : Stanra Tech Solutions Location : Remote (Work From Home) Job Type : Contract (6 Months) Work Hours : 1 PM to 10 PM IST Experience : 5+ Years No. Of Positions - 4 Job Description : We are hiring Integration Developers (SAP CPI and Mulesoft) for a 6-month remote contract position. This role demands strong Salesforce integration experience and expertise in modern integration tools and methodologies. Key Responsibilities : - 5+ years of Salesforce platform experience with deep hands-on expertise across Sales Cloud, Experience Cloud, and Partner Relationship Management (PRM) - Strong command over Apex, Lightning Web Components (LWC), and Salesforce DX - Design and implement scalable integration solutions across enterprise platforms - Provide technical architecture support in agile environments - Lead distributed technical teams and ensure delivery of high-quality integration solutions - Develop and maintain detailed design and QA alignment documentation Preferred Skills : - Experience with integration patterns, performance tuning, and data modeling - Exposure to DevOps tools like Git, Copado, Gearset is a plus - Salesforce Architect certifications (Application Architect, System Architect, or Technical Architect) - Hands-on experience with Salesforce-to-SAP or similar complex integrations

Job Summary : We are looking for an experienced Business IT Analyst (Q2C) to join our team in Bangalore. The ideal candidate will have a strong background in Quote-to-Cash processes and Subscription Management platforms. You will be responsible for bridging the gap between business needs and technical solutions by gathering, analyzing, and documenting detailed requirements that support quoting, order management, billing, invoicing, and revenue recognition processes. Your role will involve working cross-functionally with sales, finance, product, and IT teams to ensure smooth end-to-end lifecycle management in SaaS and recurring billing environments. Key Responsibilities : - Analyze, document, and manage business requirements related to Quote-to-Cash (Q2C) and Subscription Management processes. - Collaborate with stakeholders across sales, finance, product, and IT teams to understand and translate business needs into detailed functional requirements, user stories, and process flows. - Lead requirement gathering sessions, workshops, and stakeholder interviews to ensure comprehensive coverage of business processes. - Develop and maintain Business Requirement Documents (BRDs), Functional Specifications, and Process Maps. - Support design and configuration of Subscription Management and Billing platforms such as Zuora, Salesforce CPQ, Oracle Subscription Management, or similar tools. - Work closely with IT and development teams to ensure requirements are clearly communicated and understood. - Coordinate User Acceptance Testing (UAT) and Business Acceptance Testing (BAT), ensuring thorough test coverage and timely issue resolution. - Assist in data validation and reconciliation between billing systems and ERP (e.g., Oracle ERP) and commerce platforms (e.g., Cisco Commerce Workspace - CCW). - Monitor and support SaaS and recurring billing lifecycle management including renewals, amendments, cancellations, and revenue recognition compliance. - Identify opportunities for process improvements and automation within the Q2C cycle. - Provide regular status updates and reports to project managers and senior management. - Manage stakeholder expectations and maintain effective communication throughout the project lifecycle. Required Skills and Qualifications : - 5 - 8 years of experience as a Business Analyst with strong expertise in Quote-to-Cash (Q2C) processes including quoting, order management, billing, invoicing, and revenue recognition. - Hands-on experience with Subscription Management platforms such as Zuora, Salesforce CPQ, Oracle Subscription Management, or equivalent tools. - Familiarity with Cisco Commerce Workspace (CCW), Oracle ERP, and other billing systems. - Strong understanding of SaaS and recurring billing models, subscription lifecycle, and revenue recognition principles. - Proven experience in gathering, documenting, and managing business and functional requirements (BRDs, user stories, process flows). - Proficient in coordinating and executing User Acceptance Testing (UAT) and Business Acceptance Testing (BAT). - Ability to work effectively across cross-functional teams including sales, finance, product management, and IT. - Excellent communication, interpersonal, and stakeholder management skills. - Strong analytical and problem-solving capabilities with a customer-focused mindset. - Bachelor's degree in Business, Information Technology, or related field.

Job Type : Contract (6 Months) Work Hours : 1 PM to 10 PM IST Job Description : We are hiring Integration Developers (SAP CPI and Mulesoft) for a 6-month remote contract position. This role demands strong Salesforce integration experience and expertise in modern integration tools and methodologies. Key Responsibilities : - 5+ years of Salesforce platform experience with deep hands-on expertise across Sales Cloud, Experience Cloud, and Partner Relationship Management (PRM) - Strong command over Apex, Lightning Web Components (LWC), and Salesforce DX - Design and implement scalable integration solutions across enterprise platforms - Provide technical architecture support in agile environments - Lead distributed technical teams and ensure delivery of high-quality integration solutions - Develop and maintain detailed design and QA alignment documentation Preferred Skills : - Experience with integration patterns, performance tuning, and data modeling - Exposure to DevOps tools like Git, Copado, Gearset is a plus - Salesforce Architect certifications (Application Architect, System Architect, or Technical Architect) - Hands-on experience with Salesforce-to-SAP or similar complex integrations