32 Salesforce Implementation Jobs

You will be responsible for overseeing the strategic direction and day-to-day operations of a dedicated Center of Excellence (CoE) focused on leveraging Salesforce Health Cloud within Health Institutes. Your main goal will be to ensure the optimal utilization of the platform to streamline business processes, enhance customer experiences, and drive key performance indicators across sales, service, and Health and life sciences functions. This will involve leading a team of Salesforce administrators, developers, and business analysts, as well as collaborating closely with business stakeholders to identify needs, implement solutions, and manage ongoing maintenance and improvements. Your key responsibilities will include defining the vision and roadmap for the CoE, aligning with overall business objectives and industry trends, establishing governance standards and best practices for Salesforce usage across the organization, and identifying opportunities to leverage the Salesforce platform for new business initiatives and customer engagement strategies. You will also lead the design, development, and deployment of Salesforce solutions tailored to specific Healthcare needs, manage project teams responsible for Salesforce implementations, upgrades, and enhancements, and oversee data migration and cleansing processes to ensure data quality within Salesforce. In terms of stakeholder management, you will collaborate closely with business leaders across various functions to understand their requirements and translate them into Salesforce solutions. Additionally, you will advocate for the value of Salesforce to key decision-makers and drive adoption across the organization. You will also be responsible for building and managing a high-performing Salesforce CoE team, providing coaching, mentorship, and professional development opportunities for team members, and fostering a culture of innovation and continuous improvement within the CoE. Monitoring performance and optimizing processes will be crucial aspects of your role, including establishing key performance indicators (KPIs) to measure the effectiveness of Salesforce implementations and user adoption, analyzing usage data to identify areas for improvement, and monitoring system performance to address any technical issues. To be successful in this role, you should have at least 12 years of experience in the Health and life sciences domain, relevant certifications, a deep understanding of Salesforce Health Cloud features and functionalities, extensive experience in Salesforce implementation, customization, and configuration, proven ability to lead and manage cross-functional teams, strong communication and stakeholder management skills, knowledge of Health industry practices and regulations, experience with data analysis and reporting, and be open to travel (25%). If you are inspired by reinvention and want to be part of building a modern Wipro, join us to realize your ambitions in an environment that empowers you to design your own reinvention. Applications from people with disabilities are explicitly welcome.,

We are seeking a highly skilled Salesforce Technical Manager to lead and manage the technical delivery of Salesforce solutions across the organization. The ideal candidate will have a strong technical background in Salesforce architecture and development, excellent leadership skills, and experience managing Salesforce implementation and enhancement projects. You will collaborate with cross-functional teams to ensure technical solutions align with business goals and are delivered on time and within budget. Show more Show less

Wipro Limited is a leading technology services and consulting company that focuses on developing innovative solutions to address clients" most complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, Wipro helps clients realize their boldest ambitions and build sustainable businesses. The company's holistic portfolio of capabilities includes consulting, design, engineering, and operations. For more information, visit www.wipro.com. As a Salesforce Financial Services Competency Lead at Wipro, you will be responsible for overseeing the strategic direction and day-to-day operations of a dedicated Center of Excellence (CoE) focused on leveraging Salesforce Financial Services Cloud within a financial institution. Your role involves ensuring optimal utilization of the platform to streamline business processes, enhance customer experiences, and drive key performance indicators across sales, service, and wealth management functions. You will lead a team of Salesforce administrators, developers, and business analysts while collaborating closely with business stakeholders to identify needs, implement solutions, and manage ongoing maintenance and improvements. Key Responsibilities: Strategic Leadership: - Define the vision and roadmap for the Salesforce Financial Services Competency aligned with overall business objectives. - Lead the Go-To-Market (GTM) strategy. - Establish governance standards and best practices for Salesforce usage. - Identify opportunities to leverage Salesforce for new business initiatives and customer engagement strategies. Implementation and Development: - Define, build, and present offers in financial services leveraging FSC, nCino, Certinia, etc. - Lead business development, presales, and customer solutioning efforts. - Design, develop, and deploy Salesforce solutions tailored to financial services needs. - Manage project teams responsible for Salesforce implementations, upgrades, and enhancements. Stakeholder Management: - Collaborate closely with business leaders to understand requirements and translate them into Salesforce solutions. - Advocate for the value of Salesforce to key decision-makers. - Facilitate communication and alignment between CoE team, business stakeholders, and IT teams. Team Leadership and Development: - Build and manage a high-performing Salesforce CoE team. - Provide coaching, mentorship, and professional development opportunities. - Foster a culture of innovation and continuous improvement. Performance Monitoring and Optimization: - Establish key performance indicators (KPIs) to measure Salesforce effectiveness. - Analyze usage data to identify areas for improvement. - Monitor system performance and address technical issues. Required Skills and Experience: - Minimum 12 years of experience in Financial Services cloud and nCino. - Relevant certifications including Admin, Sales, Service, FSC Specialist Superbadge, FSC AP, OmniStudio Consultant, Banking AP, Experience Cloud Consultant, and nCino. - Deep understanding of Salesforce Financial Services Cloud features and functionalities. - Extensive experience in Salesforce implementation, customization, and configuration. - Proven ability to lead cross-functional teams and strong communication skills. - Knowledge of financial services industry practices and regulations. - Experience in data analysis, reporting, and successful nCino implementations within the banking industry. - Open to travel up to 25%. Join Wipro, an end-to-end digital transformation partner that is reinventing itself to empower you to design your own reinvention. Realize your ambitions in a business powered by purpose. Applications from people with disabilities are explicitly welcome.,

Role & responsibilities 5+ years of Salesforce implementation experience Experienced in leading a team Ability to design overall technical solutions in the Salesforce space Ability to oversee and direct other team members configuration work ("code reviews”) Strong communication skills with both technical and business people Experienced in Sales Cloud, Flow Builder, Reports & Dashboards, and integrations to Salesforce Role: Lead the solution analysis and design process Guide project team members around implementation approaches and design Review team’s configuration work for “optimal” design and configuration

Associate, Salesforce Developer Key Responsibilities Salesforce Implementation & Configuration: Implement and configure Salesforce Sales Cloud and Service Cloud solutions tailored to client requirements. Customize Salesforce applications using Flows, validation rules, and other declarative tools. Design and manage data models, including objects, fields, relationships, and schema structures. Familiarity and hands on with basic Apex. Visualforce and/or Lightning Components is a plus. Client Consultation & Requirement Gathering: Assist senior consultants in engaging with key client stakeholders and end-users to gather and confirm business requirements. Participate in discovery sessions and document client needs under supervision. Support the analysis of business processes to identify areas for improvement. Project Collaboration & Delivery: Actively collaborate with project teams to ensure timely completion of configuration tasks and adherence to project deadlines. Participate in project planning, status meetings, and provide regular updates on progress. Process Optimization & Best Practices: Analyze existing business processes and recommend improvements to enhance efficiency and effectiveness. Stay updated with Salesforce best practices and platform updates to provide innovative solutions. Experience Cloud & CPQ (Preferred): Assist in the setup and customization of Experience Cloud sites to enhance customer and partner engagement. Support Salesforce CPQ implementations, including product configurations, pricing rules, and quote generation processes. Training & Support: Conduct training sessions and create documentation to support user adoption. Provide ongoing support and maintenance for implemented Salesforce solutions. Qualifications Experience: 1-3 years of hands-on experience with Salesforce Sales Cloud and Service Cloud implementations. Experience with Experience Cloud and Salesforce CPQ is advantageous. Technical Skills: Proficiency in creating and managing Salesforce Flows. Solid understanding of Salesforce data models and schema design. Familiarity with Apex, Visualforce, and Lightning Components is a plus. Certifications: Required: Salesforce Certified Administrator, Salesforce Platform Developer I, Salesforce Certified Sales Cloud Consultant and/or Service Cloud Consultant. Good to have: Salesforce Certified CPQ Specialist, Salesforce Certified Experience Cloud Consultant. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Active listener with the ability to think strategically and contribute to solving business problems. Strong time management skills with the ability to prioritize tasks, use initiative, and be self-directed to meet deadlines. Work Environment Hybrid Model: Combination of remote work and in-office collaboration in Kolkata (2-3 days in office). Work Hours: 2:00 PM 11:00 PM IST

Job Description MUST HAVES: 5+ years of SFDC/Salesforceimplementation and dev experience APEX & LWC Programming experience Git or other version control experience CI/CD Environment experience Experience working in theSalesforcePartner Ecosystem PLUSSES: Integration betweenSalesforceand REST/SOAP (ie. writing custom integrations with APIs) Scratch Orgs Flows Jira Experience with Workday, Oracle, or CIAM DAY-TO-DAY This resource will be working on theSalesforcePartner Relationship Management workstream within Experience Cloud for the second phase of the organization'sSalesforcemigration from classic to lightning.This product team is currently focused on bridging the connection betweenSalesforceand vendor tools through API connectivity. The team works in two week sprints and responsibilities include: Helping out other team members and assisting with data analysis Assigned a story to work on Be a part of refinement meetings Troubleshooting and deployments Attending Stand Ups and Scrum meetings ConnectingSalesforcewith Rest endpoints and Soap Asking questions about stories and helping to size them Participating in peer reviews with other team members Moving through Git Hub to the Sit environment from the scratch org Fixing bugs found by testing team

Note : CDP implementation mandatory . SFDC certificate mandatory. Job Description: • Design, develop, and deploy solutions on Salesforce Data Cloud platform. • CDP Implementation mandatory. • Collaborate with stakeholders to gather requirements and translate them into technical specifications. Build custom applications, integrations, and data pipelines using Salesforce Data Cloud tools and technologies • Develop and optimize data models to support business processes and reporting needs. • Implement data governance and security best practices to ensure data integrity and compliance. • Perform troubleshooting, debugging, and performance tuning of Salesforce Data Cloud solutions. • Stay current with Salesforce Data Cloud updates, best practices, and industry trends. • Provide technical guidance and support to other team members and end-users. • Document solution designs, configurations, and customizations. • SFDC certification mandatory. Qualifications: • Bachelors degree in computer science, Information Technology, or related field. • 3+ years of experience in software development with a focus on Salesforce platform. • Familiarity with data governance principles and practices. • Excellent problem-solving and analytical skills. • Effective communication and collaboration abilities Role & responsibilities

Role & responsibilities Key Responsibilities: Solution Design and Architecture: Designing and implementing Salesforce solutions, including Sales Cloud, Service Cloud, and potentially Experience Cloud (Community Cloud), considering scalability, performance, and security. Requirements Gathering and Analysis: Analyzing business requirements and translating them into technical specifications and solutions. Technical Leadership:Providing technical guidance and direction to development teams, ensuring adherence to architectural standards and best practices. Configuration and Customization: Configuring and customizing Salesforce using declarative and programmatic tools (Apex, Visualforce, Lightning Web Components). Integration: Designing and implementing integrations between Salesforce and other systems, potentially including APIs and web services. Performance Optimization:Identifying and mitigating performance bottlenecks, ensuring solutions are efficient and scalable. Data Management: Implementing data management strategies, including data modeling, data migration, and data governance. Security Implementation: Configuring security models, including roles, profiles, and sharing rules, to protect sensitive data. Documentation: Creating and maintaining technical documentation for solutions and integrations. Collaboration: Working closely with stakeholders, including business analysts, project managers, and developers, to ensure successful project delivery. Continuous Improvement: Evaluating and improving existing Salesforce solutions, implementing new features and functionalities, and staying up-to-date on Salesforce best practices. Skills and Experience: Extensive experience in Salesforce Sales Cloud and Service Cloud, including configuration, customization, and development. Proficiency in Salesforce development languages and tools, such as Apex, Visualforce, and Lightning Web Components. Strong understanding of Salesforce architecture, including data modeling, security, and integration patterns. Experience with Salesforce implementation methodologies and best practices. Excellent communication, collaboration, and problem-solving skills. Experience with Agile development methodologies is often preferred. Salesforce certifications (e.g., Salesforce Certified Architect, Platform Developer I/II) are often preferred. Key Areas of Focus: Sales Cloud: Lead management, opportunity management, account and contact management, sales processes, and reporting. Service Cloud: Case management, knowledge management, contact center management, and service level agreements (SLAs). Experience Cloud (Community Cloud): Designing and implementing self-service portals for customers and partners. Integration: Connecting Salesforce with other systems using APIs, web services, and middleware. Performance Optimization: Ensuring Salesforce solutions are performant and scalable, especially for large data volumes. Security: Implementing robust security measures to protect sensitive data. Note: Looking only immediate joiners or 15 days (NP)

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of V ice President - Salesforce Insurance Consultant We are seeking a highly skilled Salesforce Insurance Consultant to lead and support digital transformation initiatives for financial institutions and insurance providers. The ideal candidate will possess deep expertise in Salesforce Financial Services Cloud , Salesforce Data Cloud , and other Salesforce tools, with a strong understanding of Property & Casualty (P&C) insurance and/or Life & Annuity processes . This role will help clients streamline workflows, improve customer experience, and enhance operational efficiency across their organizations using the Salesforce technology stack . Responsibilities Implementation Leadership : Lead and support the implementation of Salesforce solutions for financial institutions and insurance providers, ensuring seamless execution and integration with existing business processes. Workflow Optimization : Analyze, design, and configure Salesforce workflows to optimize claims processing , underwriting , policy management , and regulatory compliance in P&C insurance. Stakeholder Engagement : Collaborate closely with business stakeholders to identify pain points in existing processes and propose tailored solutions using Salesforce Financial Services Cloud and other Salesforce tools. System Integration : Drive the integration of Salesforce with core insurance platforms such as Guidewire , Duck Creek , or other legacy policy administration systems to ensure end-to-end automation and smooth data flow. Automation and Process Improvement : Enable and drive the seamless automation of policy servicing , claims management , and underwriting processes on the Salesforce platform , enhancing operational efficiency. Strategic Advisory : Provide strategic advisory services to insurance firms on leveraging Salesforce for improving operational excellence, customer satisfaction, and profitability. Client Presentations and Workshops : Lead Salesforce demonstrations and workshops for clients to showcase the platform%27s capabilities, highlighting potential ROI and business benefits. Best Practices and Governance : Develop and deliver best practices, governance models, and continual improvement strategies to ensure Salesforce implementations are efficient, scalable, and sustainable. Cross-Functional Collaboration : Work closely with cross-functional teams, including developers, architects, and business analysts, to implement solutions effectively, ensuring alignment with client objectives Qualifications we seek in you! Minimum Q ualifications / Skills Extensive experience in Salesforce implementation with a focus on Financial Services Cloud and/or Insurance industry solutions . Deep understanding of P&C insurance processes , including claims management , underwriting , and policy administration . Hands-on experience in Salesforce Financial Services Cloud and other relevant Salesforce products, including Salesforce Service Cloud , Salesforce Sales Cloud , and Salesforce Data Cloud . Knowledge of Salesforce integration with core insurance platforms like Guidewire , Duck Creek , or other policy administration systems is a plus. Strong analytical and problem-solving skills , with the ability to translate business needs into technical requirements . Salesforce certifications (Financial Services Cloud, Sales Cloud, Service Cloud, or other relevant certifications) preferred. Excellent communication skills , with the ability to engage with stakeholders at all levels and present complex solutions clearly Preferred Q ualifications / Skills Experience working with mid -to-large insurance companies in a consulting or technical advisory role. Familiarity with AI-powered automation and digital transformation trends in financial services and insurance . Exposure to Salesforce AppExchange solutions and custom app development using Salesforce Lightning . Ability to lead Salesforce training sessions and change management initiatives to empower clients to adopt and effectively utilize Salesforce solutions. Salesforce Certified Administrator (ADM 201) Salesforce Certified Financial Services Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Sales Cloud Consultant Salesforce Platform App Builder Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

You should have a strong understanding of Salesforce platform and its functionalities. Ideally, you should have at least 7 - 8 years of experience working on Salesforce implementations for IT/ITeS/GIC companies, focusing on configuring the Salesforce application to meet the specific needs of these organizations. It is important that you have not only worked with IT companies to deploy Salesforce for their end clients but also possess the knowledge and skills to lead discovery sessions and effectively gather requirements from stakeholders. In addition, you should have a proven track record of documenting user stories accurately to ensure that the Salesforce implementation aligns with the business objectives and user needs. Overall, your expertise in Salesforce, coupled with your experience in requirements gathering, user story documentation, and configuration of the Salesforce application, will be crucial in successfully implementing Salesforce solutions for our clients.,

About the Company - Sunrise Naturals Pvt Ltd, a Leading processor and Exporter of fruit pulps and concentrates is seeking a skilled business Analyst to bridge the gap between our internal teams and the Salesforce implementation agency. The candidate will possess deep understanding of business process mapping and CRM workflows with hands-on experience in Salesforce implementation projects. About the Role - Understand the document existing sales & marketing and customer service process Translate business requirement requirements into detailed functional and technical specifications for the sales force team Collaborate with stakeholders Directors, Sales/ export teams) to gather inputs Ensure the CRM solution is aligned with the business goal, exports compliance, and reporting needs Participate in configuring reviews, user acceptance testing (UAT) and training documentation Act as the primary point of contract between Sunrise Naturals and the implementation agency Recommended process improvements and automation opportunities within the CRM scope. Preferred Skills and Qualifications: Proven Experience in Salesforce implementation Strong analytical and communication skills Background in B2B sales, exports Ability to work independently and meet tied deadlines Comfortable interacting with senior leadership and external vendors,

Job Summary: You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Roles & Responsibilities: As part of the team, you will drive the following: Design new campaign strategies and marketing plans across all channels. Conduct clients Campaign/Marketing capability assessment and provide recommendations on optimizing the Campaign/Marketing stack and develop use cases to improve utilization of the campaign ecosystem. Experience developing next best action strategies. Developing business case for campaign strategies, technology solutions. Experience with value architecting. Derive insights for campaign, work on Campaign attribution and optimization strategy. Define campaign Key Performance Indicators and track them throughout the campaign lifecycle. Identifying marketing process improvement opportunities and re-define the processes. Lead and managed at least 2 large salesforce marketing program execution from strategy definition to delivery in Salesforce Marketing capabilities like SFMC/ Pardot/ Personalization/ Data cloud/ Salesforce Loyalty. Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Professional & Technical Skills: Experience with building a capability/ offering in their organization from scratch. Preferably have good hands-on experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Good consulting, techno-functional and project management experience is preferred. Stakeholder Management: Experience in working with middle to senior management levels within existing organization /client organizations. Excellent oral and written communication skills Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and / or experience in client facing roles. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Preferably be certified in SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Experience with CRM, marketing software, channel integration, real time decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Ability to drive large engagements independently. Ability to establish and build on working relationships effectively. Experience in managing mid-sized/large teams. Experience in working with middle to senior management levels within existing organization /client organizations. Strong experience in shaping and driving engagements and ability to lead project teams.

Position - Salesforce Principal Consultant Experience - 8+ years Location - Gurgaon / Jaipur Summary We are looking for a highly skilled Salesforce Principal Consultant to make our team even stronger with his/her leadership skills. The ideal candidate must be fluent in English. A solid experience in an agile development environment is essential. If you are an innovative, passionate, hands-on problem-solver who is prepared to think out of the box, hands-on with coding, and be challenged, this is perfect for you. Responsibilities Demonstrate thought leadership in Salesforce CRM and Platform innovations and practices. Ability to provide technical governance across Salesforce Platform solutions. Assess and improve the efficiency and effectiveness of the Salesforce applicationsolutions to ensure user requirements and to meet the business objectives in a timely and cost-effective manner. Identify & highlight different risks involved and work on mitigation plans. Mentoring team members to bring them up to speed. Drive and build a culture of learning throughout the team and improve core Salesforce expertise and come up with innovation and reusable components. Lead and guide the team during various phases of the project including (but not limited to) design, coding, unit testing to deployment. Act as a bridge between the development team and the customer. Provide technical expertise in identifying, evaluating, and developing technology solutions including integrations with other enterprise software solutions. Participate in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, peer code review, deployment, and support. Maintain a proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet goals successfully. Ability to work within tight deadlines and effectively prioritize and execute tasks in a high-pressure environment. Interact directly with managers and teams as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instances. Ability to lead stakeholders across the organization at all levels to consensus in asserting an architecture that aligns the business objectives. Tech Skills Checklist 8+ years of Salesforce experience. At least 4+ years of experience leading a technical team or in a senior role taking technical ownership. Must have Hands-on experience on multiple Salesforce cloud offerings, like Sales, Service, Communities, etc. Extensive development experience with Salesforce development technologies; Salesforce, Apex, Data modeling, Workflow, SOQL, SOSL Approval process, and Security using Roles/Profiles/Sharing Settings. Strong problem-solving skills with the ability to work on multiple assignments in a fast-paced and rapidly changing work environment. In-depth knowledge of JavaScript, REST API, SOAP API, XML, UML, Ajax, JSON,HTML/CSS. Experience in query and code optimization to improve the performance of applications. Experience in Release Management and Continuous Integration Methodologies. Experience in the Implementation of Various Tools for Code Reviews, Version Control and Deployment. Collaborating with the QA team to define test cases and metrics, and resolve questions about test results. Proven experience in building POCs, demos, and participating in requirement gathering sessions OR pre-sales meetings with prospective customers. Experience with Agile software development methodologies. Soft Skills Checklist Excellent verbal and written communication skills. The ability to communicate complex issues in a concise easy-to-follow manner is essential. Should have Exceptional Leadership Skills. Holding Strong Work Ethics. Self-motivated to learn new applications and domains, and love challenging yourself to constantly raise the bar. Strong analytical and problem-solving skills, Ability to diagnose and troubleshoot problems quickly. Ability to take full ownership of tasks and projects. Team player with excellent interpersonal skills. Possess a Can-Do attitude to overcome challenges. Should have proactive time management skills. Nice to have Experience with ExactTarget, DemandWare, Mulesoft, and Tableau. Hands-on experience in one or more JS/CSS frameworks (jQuery, React, Angular, Vue, Bootstrap, Foundation, etc). Hands-on experience of Cordova, Ionic, and Hybrid mobile development. How OAuth, SOAP, SAML, and other integration patterns work. NoSQL and how modern database systems work. Classic DBMS MySQL, Postgres etc. AWS, Google or Microsoft cloud experience.

Job Summary We are looking for a skilled Team Lead to drive the successful implementation of Salesforce by coordinating across internal business units, IT teams, and the external implementation partner. The ideal candidate will have hands-on experience in Salesforce project delivery and strong stakeholder management capabilities. Key Responsibilities Lead Salesforce implementation efforts, ensuring alignment between business goals, IT requirements, and partner delivery. Act as the primary liaison among internal teams and the Salesforce partner. Manage project timelines, risks, and milestones; ensure on-time, within-budget delivery. Review functional specs, validate solution design, and oversee UAT and go-live support. Support change management, training, and post-implementation adoption. Provide regular project updates to leadership and stakeholders. Qualifications Bachelors degree in IT, Computer Science, or related field. 6+ years of experience in enterprise software or CRM project management. 3+ years in Salesforce implementation leadership roles. Strong understanding of Salesforce (Sales/Service Cloud) and business processes. Excellent communication, coordination, and problem-solving skills. Preferred Certifications Salesforce Administrator / Consultant PMP / Scrum Master

Work Mode: Hybrid 3 days Notice Period: Immediate iSource Services is hiring for one of their USA based client for the position of Sr SF CPQ Developer. About the Role - We are seeking a skilled Salesforce CPQ Implementation Specialist to lead and execute end-to-end Salesforce CPQ configuration and implementation projects. This role involves integration design, custom development using Apex and LWC, and technical solutioning for CPQ. The ideal candidate will collaborate closely with stakeholders and ensure seamless deployment and support. Key Responsibilities: Lead and execute Salesforce CPQ configuration and implementation. Design and implement integrations between Salesforce and third-party systems. Develop and maintain Lightning Web Components (LWC). Create custom Salesforce solutions using Apex, SOQL, and SOSL. Produce detailed technical designs for CPQ solutions. Collaborate with analysts, product owners, and stakeholders. Troubleshoot and resolve CPQ and integration-related issues. Perform unit testing and manage deployments using DevOps tools. Requirements: 4+ years of experience as a Salesforce Developer. 2+ years of hands-on experience with Salesforce CPQ. Strong proficiency in Apex, SOQL, and LWC. Experience with REST / SOAP API integrations. Solid understanding of Salesforce Clouds and ecosystem. Location - Bangalore/ Pune/ Chennai/ Hyderabad/ Jaipur/ Gurugram.

Notice Period: Immediate iSource Services is hiring for one of their client for the position of Salesforce Business Analyst with FSL. About the Role - We are looking for a Salesforce Business Analyst with 3-5 years of relevant experience in Field Service Lightning (FSL) to join our team. In this role, you will work closely with business stakeholders to analyze requirements, design solutions, and drive successful Salesforce FSL implementations, ensuring alignment with field service operations. Key Responsibilities: Analyze business requirements and translate them into Salesforce FSL solutions. Configure and implement Field Service Lightning to optimize field service operations. Collaborate with stakeholders to define requirements, develop process flows, and provide recommendations for system improvements. Develop user stories, test cases, and support functional testing. Provide end-user training, documentation, and ongoing support. Stay updated with Salesforce FSL features and best practices to continuously improve solutions. Requirements: 3-5 years of experience as a Salesforce Business Analyst, with hands-on expertise in FSL. Strong understanding of Salesforce Service Cloud and FSL capabilities Excellent analytical, communication, and problem-solving skills. Proven experience in gathering requirements, creating documentation, and configuring Salesforce. Ability to work in an Agile environment. Salesforce certifications (Admin, FSL, or equivalent) are a plus.

About You You like to develop, design, and deliver solutions that deliver sustained business value from our and associated solutions You enjoy working cross-functionally across Sales, Marketing, Operations, and IT organizations for supporting the customer success organization Youre a team player and believe in building synergies across BMC to create/continually evolve one integrated customer journey. You like to innovate, and have a passion for solving business problems, to continuously improve our quality of service You have a passion for development, and challenge yourself to learn new things You know how to have fun and connect with people Professional Experience Minimum of 6+ years of Administration experience with Oracle Eloqua and different facets of Marketing Cloud Products are a plus Salesforce.com implementation and administration experience Solid understanding of web technologies, relational databases and multi-tier applications Ability to learn quickly in a dynamic environment and deliver on commitments in a timely manner Ability to mentor and train people on technical skills Outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines Ability to extract and analyze data out of Oracle Eloqua and for troubleshooting and reporting Analytical skills, to critically evaluate the information gathered from multiple sources, and reconcile conflicts. Ability to translate user requests into underlying system needs, and distinguish solution ideas from requirements Strong communication and presentation skills, with ability to comfortably work with a wide range of stakeholders across all levels including senior management at the Sr. Director and VP level Proven ability to communicate and build long term relationships with a diverse set of cross-functional business partners at all levels within the organization to partner, influence, negotiate and gain commitment to accomplish shared business goals while demonstrating a customer-oriented focus. Strong attention to detail, self-starter, and ability to manage multiple complex projects simultaneously within a fast-paced matrixed environment Preferred: Oracle recognized certification Oracle Marketing Cloud E10 MS Office Suite: high level of proficiency in Excel, PowerPoint, Word, and Access .

Job Description: Purpose of the role Collaborates with clients to advise, innovate, architect and transform their technology landscape leveraging the latest technologies and industry specific platforms/ products/ solutions. Experience Required: 5-11 Years Responsibilities Translate clients business goals/ challenges into technology roadmaps and architecture designs Conduct research, comprehend analyst reports, keep abreast of technology trends and identify applicability to clients business/ technology ecosystem Define enterprise blueprints that leverage emerging architecture patterns and industry/ functional solutions Partner with clients on business/ technology transformation programs; orchestrate the implementation of planned initiatives and realization of business outcomes Experience and Knowledge Understanding of business parameters and drivers and the ability to articulate technology issues in business terms and vice-versa Capable of building end to end business solutions Exposure of end to end project delivery lifecycle desirable Knowledge of major technologies (legacy to emerging) Experience working with one or more of the following industries Lifesciences, Consumer Goods, Retail, Telecom, Automotive, Energy & Utitlites, BFSI Experience in multiple full lifecycle implementations of Salesforce platform, including Sales cloud/Service cloud/Experience cloud. Experience in one or more industry specific cloud application like Health Cloud, Financial Services Cloud, Manufacturing Cloud, nCino, Vlocity, Veeva, CPQ, Commerce Cloud, CLM(Contract Lifecycle Management), NetZero, CPG, SF Field Service Lightening(FSL/SFS), Change Management etc. or other Salesforce cloud applications serving specific business processes area like marketing automation, field service, Einstein Analytics etc . One or more certifications related to Salesforce cloud process Sales, Service, Community, Admin and any other consultant track certifications Experience of one or more of emerging technologies/ methodologies - Agile, DevOps, Artificial Intelligence, Automation, Blockchain, Cloud, Data/ Analytics and Security and IoT Academic Qualifications Bachelor’s degree in Science, Technology, Engineering or Mathematics Masters degree in Business Administration from a top schoo

NOTE- Only looking for Salesforce Functional Consultants/ Techno- Functional Consultants with end to end implementation experience. This is NOT a Technical role (Developers/ Admins/ Testers will not be shortlisted) Hiring for- Services based MNC Client Locations - Bangalore/ Gurugram Role - Salesforce Functional Consultant - Sales/ Services Cloud Offered salary - 30-35% hike on current fixed CTC (Not negotiable) Responsibilities- Translate clients business goals/ challenges into technology roadmaps and architecture designs. Conduct research, comprehend analyst reports, keep abreast of technology trends and identify applicability to clients business/ technology ecosystem. Define enterprise blueprints that leverage emerging architecture patterns and industry/ functional solutions. Experience and Skill-set Required- Understanding of business parameters and drivers and the ability to articulate technology issues in business terms and vice-versa Capable of building end to end business solutions, end to end project delivery lifecycle. Knowledge of major technologies. Experience in multiple full lifecycle implementations. Experience of one or more of emerging technologies/ methodologies - Agile, DevOps, Artificial Intelligence, Automation, Blockchain, Cloud, Data/ Analytics and Security and IoT

NOTE- Looking for Salesforce Developers only with experience of implementation Hiring for- Leading MNC Client Locations - Bangalore/ Hyderabad/ Kolkata/ Chennai/ Pune Role - Salesforce Developer- Health Cloud/ Lightning Web Components/ Lightning Aura Components Offered salary - 30-35% hike on current fixed CTC (Not negotiable) Key Responsibilities : Experience of design, development, configuration and implementation of Salesforce Health Cloud/ Lightning Web Components/ Lightning Aura Components/ Conga CPQ Experience of at least one full-lifecycle of Salesforce implementations in techno-functional role Design and configure Salesforce Cloud to support healthcare-specific processes, including patient management, care plans-coordination, case management, provider search/cards, utilization/relationship management Experience should also include implementation of payer and provider organization. Technical Experience : Good Understanding of Data Migration and understanding of Cloud Data Models Experience on Salesforces Shield, OmniStudio is an added advantage Design and develop custom solutions on the salesforce platform including significant work in LWC, Aura, Apex, Visualforce and application integration Experience in implementing Enterprise Salesforce integration with Soap/REST/ Web services/ Boomi Experience desired in using data migration solutions Apex Data Loader, DB Amp etc and Web API

NOTE- Only looking for Salesforce Consultants with end to end implementation experience. This is NOT a Technical role (No Developers/ Admins/ Testers) Hiring for- Services based MNC Client Locations - Bangalore/ Gurugram/Chennai/Hyderabad/Mumbai Role - Salesforce Functional Consultant - Sales/ Services Cloud Responsibilities- Translate clients business goals/ challenges into technology roadmaps and architecture designs. Conduct research, comprehend analyst reports, keep abreast of technology trends and identify applicability to clients business/ technology ecosystem. Define enterprise blueprints that leverage emerging architecture patterns and industry/ functional solutions. Experience and Skill-set Required- Understanding of business parameters and drivers and the ability to articulate technology issues in business terms and vice-versa Capable of building end to end business solutions, end to end project delivery lifecycle. Knowledge of major technologies. Experience in multiple full lifecycle implementations. Experience of one or more of emerging technologies/ methodologies - Agile, DevOps, Artificial Intelligence, Automation, Blockchain, Cloud, Data/ Analytics and Security and IoT Interested candidates can reach on Neha 9599788568 neha.singh@mounttalent.com

NOTE- Only looking for Salesforce Functional Consultants/ Techno- Functional Consultants with end to end implementation experience. This is NOT a Technical role (No Developers/ Admins/ Testers) Hiring for- Services based MNC Client Locations - Bangalore/ Gurugram Role - Salesforce Functional Consultant - Sales/ Services Cloud Responsibilities- Translate clients business goals/ challenges into technology roadmaps and architecture designs. Conduct research, comprehend analyst reports, keep abreast of technology trends and identify applicability to clients business/ technology ecosystem. Define enterprise blueprints that leverage emerging architecture patterns and industry/ functional solutions. Experience and Skill-set Required- Understanding of business parameters and drivers and the ability to articulate technology issues in business terms and vice-versa Capable of building end to end business solutions, end to end project delivery lifecycle. Knowledge of major technologies. Experience in multiple full lifecycle implementations. Experience of one or more of emerging technologies/ methodologies - Agile, DevOps, Artificial Intelligence, Automation, Blockchain, Cloud, Data/ Analytics and Security and IoT Interested candidates can reach on Neha 9599788568 neha.singh@mounttalent.com

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.