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Galaxy Surfactants Limited logo
Customer Service/Customer Support Internship Galaxy Surfactants Limited

0.0 - 4.0 years

0 Lacs

kalyan, maharashtra

On-site

As a Customer Support Intern at Galaxy, you will be a part of the Global Customer Delight process, ensuring timely delivery of products to customers. Your role will involve end-to-end responsibility for customer order management, ensuring customers receive products, documents, or information on time. **Key Responsibilities:** - Preparation of Sales order in SAP ERP & updating it in Salesforce CRM portal. - Creating master data related to shipment/customer requirements in SAP. - Sharing order Acknowledgement/ Order confirmation to customers through Salesforce/SAP. - Maintaining hygiene related to sales orders in SAP. - Ensuring case hygiene in Salesforce to track orders & communication. - Sha...

Posted 1 day ago

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