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2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Global SOPS Contract Specialist at Salesforce Finance and the Revenue Operations Team, you will play a crucial role in providing internal support and guidance for Account Executives within our Global SMB businesses. Your responsibilities will include dealing with deal structure questions, quote support, contract support, ACV calculations, account/customer org support, and ensuring quotes comply with revenue & company policy. You will collaborate with Sales, Rev Recognition, and Legal teams to address contract issues and provide assistance in contract negotiation to ensure proper revenue recognition. Additionally, you will create and modify quotes as needed, ensure compliance with company policies and SOX compliance, and train Sales, particularly less experienced AEs, while promoting cross-training within the team. Your role will involve reviewing submitted contract and order forms for accuracy and compliance, working on customer billing investigations and disputes with Sales and Collections, and sharing best practices with team members to enhance support quality and efficiency. Building strong relationships with various internal stakeholders such as Sales, Renewals, Customer Support Managers, and Legal will be essential to your success in this position. To excel in this role, you should have at least 2 years of sales operations or order management experience, be bilingual in English & Japanese, possess strong research and problem-solving abilities, and demonstrate excellent interpersonal skills. Your ability to work effectively in a fast-growing and fast-paced environment, manage multiple projects, and deliver accurate results within deadlines will be crucial. Extreme attention to detail, clear communication skills, and the capacity to work independently are key attributes for success in this position. If you believe in driving business growth and positive change while being detail-oriented, self-motivated, and a problem solver, this role offers you a chance to contribute to the success of Salesforce and make a meaningful impact.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As a Learning and Development Administrator at ACA Group, you will play a vital role in assisting with the design, development, and administration of engaging learning programs. Your responsibilities will include managing the logistics of training sessions, providing support to employees participating in the programs, monitoring the effectiveness of the programs, and collaborating with Business Unit Leaders to identify training needs. You will be expected to assist in creating various learning materials such as e-learning modules, on-demand learning paths, workshops, and ILT sessions. Additionally, you will be responsible for maintaining and updating learning resources to ensure they are current and accessible to all employees. Your role will also involve utilizing learning management systems (LMS) and other online platforms to administer and track training programs effectively. To excel in this role, you should have 3-6 years of experience in a learning and development or administrative position, along with strong organizational and multitasking skills. A familiarity with Adult Learning theories and practices in a corporate environment is essential, as well as proficiency in using learning management systems like Mindtickle. Excellent communication, interpersonal skills, and the ability to work both independently and collaboratively are key attributes we are looking for in the ideal candidate. Salesforce experience is preferred but not mandatory. At ACA, we offer a competitive compensation package that rewards performance and recognizes the value you bring to our organization. Our Total Rewards package includes fully funded medical coverage for employees and their families, access to Maternity & Fertility and Wellness programs, Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs, and Employee Resource Groups. You will also have access to designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leave options to support your overall well-being. If you are passionate about adult education, possess excellent organizational and presentation skills, and are looking to contribute to a dynamic team, we encourage you to apply for this exciting opportunity at ACA Group.,
Posted 5 days ago
18.0 - 22.0 years
0 Lacs
karnataka
On-site
The Salesforce Professional Services Global Delivery Centers (GDCs) support consistent high-quality delivery across the globe as Salesforce grows. To deliver on this promise, GDC is expanding its capability and scale to support a rapidly growing professional services. We are looking for an experienced professional services leader who has experience in scaling professional services delivery centers across the world. As the leader within Global Delivery Hubs function, you will be responsible for building & scaling a global delivery organization that will focus on: - Creating and executing against a delivery hub strategy for Salesforce Professional Services that supports 25% YoY growth - Scaling delivery centers, attracting new talent, developing existing talent, and retaining employees by creating rewarding growth opportunities - Building deep technical & consulting expertise in respective cloud practices - Assimilating new products & technologies that are added to the portfolio through acquisitions - Managing team utilization and operational metrics for our delivery centers - Constant focus on innovation, improve and enhance our global delivery offerings & practices This role reports to the VP of WW Global Delivery Centers. Minimum Requirements: - 18+ years of experience working for a consulting firm or a professional services division of a software company - Strong Salesforce experience in Salesforce Sales, Services and/or Industry clouds - A senior leader with significant experience in building, growing, and managing consulting delivery centers - Strong business acumen, strategic thinking, and analytical skills - Ability to think strategically as well as handle details - Action-oriented and results-driven - Strong organizational and management skills to manage multiple projects, responsibilities, and staff - Proven ability to influence cross-functional teams without formal authority - Exceptional relationship-building skills - High energy and passion for the job - Bachelor's degree or equivalent experience Preferred Requirements: - Significant experience leading international professional services teams related to Salesforce platform - Operational and financial management experience Personal Characteristics: - Trust: Shows integrity, transparency, and reliability - Adaptable: Excels in high levels of uncertainty, ambiguity, and change - Entrepreneurial Mindset: Always learning, approaches everything with an open mind, considers all opinions, looks to innovate and hands-on - Multiplier: Amplifying and unleashing the potential and capabilities of others - Leadership: Self-aware and strategic thinker, proficient at building strong relationships and growing people and leaders - Compelling Communicator: Speaks and writes with clarity, brevity, and purpose; explains areas of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence - Team player: Proficient at high impact teaming and working with members of a multi-functional team About Salesforce: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For" for 12 years in a row. There are those who choose to work with the best and brightest, and then there are those who want to do more than just a job, improving lives, not only their careers, having an impact now instead of later, doing something that's so much bigger than themselves, an industry, and their company.,
Posted 3 weeks ago
4.0 - 8.0 years
25 - 27 Lacs
Delhi, India
On-site
Job Title Salesforce Experience, Sales, and Service Cloud Developer Experience 4+ years of Salesforce development experience with a focus on Experience Cloud, Sales Cloud, and Service Cloud Location 12:00 Noon 10:00 PM IST Preferred Locations Noida, Bangalore, Hyderabad (Hybrid 3 days in-office per week), Profile Summary We are looking for a skilled Salesforce Developer with hands-on experience across Experience Cloud, Sales Cloud, and Service Cloud. The ideal candidate will be proficient in Salesforce Lightning, Apex, Visualforce, and SOQL, and have a strong understanding of both web development and Salesforce customization. The role involves building scalable and robust Salesforce solutions for large enterprises across multiple geographies. Key Responsibilities Develop, customize, and enhance Salesforce applications using Lightning components, Apex, Visualforce, and SOQL Work across multiple Salesforce clouds including Experience Cloud, Sales Cloud, and Service Cloud Build and support customer and partner portals using Experience Cloud Contribute to the development of Commerce Cloud B2B/B2C features as integrated with Salesforce platform Participate in design sessions, code reviews, and technical discussions Collaborate with cross-functional teams to gather requirements and deliver solutions Troubleshoot and resolve technical issues and bugs across Salesforce environments Required Skills (Mandatory) BS/MS degree in Computer Science or related technical field or equivalent work experience Experience developing in Salesforce with a focus on Sales and Service Cloud Strong knowledge of Salesforce Lightning, Apex, Visualforce, and SOQL Hands-on experience in web development and Salesforce customization Experience developing Service Cloud instances for large enterprises and multi-geo implementations Experience with Commerce Cloud B2B/B2C Required Skills (Good to have) Salesforce Certifications: Experience Cloud Consultant and Platform Developer I Experience working in Agile development environments Familiarity with CI/CD tools and DevOps practices for Salesforce
Posted 2 months ago
4.0 - 8.0 years
25 - 27 Lacs
Madurai, Tamil Nadu, India
On-site
Job Title Salesforce Experience, Sales, and Service Cloud Developer Experience 4+ years of Salesforce development experience with a focus on Experience Cloud, Sales Cloud, and Service Cloud Location 12:00 Noon 10:00 PM IST Preferred Locations Noida, Bangalore, Hyderabad (Hybrid 3 days in-office per week), Profile Summary We are looking for a skilled Salesforce Developer with hands-on experience across Experience Cloud, Sales Cloud, and Service Cloud. The ideal candidate will be proficient in Salesforce Lightning, Apex, Visualforce, and SOQL, and have a strong understanding of both web development and Salesforce customization. The role involves building scalable and robust Salesforce solutions for large enterprises across multiple geographies. Key Responsibilities Develop, customize, and enhance Salesforce applications using Lightning components, Apex, Visualforce, and SOQL Work across multiple Salesforce clouds including Experience Cloud, Sales Cloud, and Service Cloud Build and support customer and partner portals using Experience Cloud Contribute to the development of Commerce Cloud B2B/B2C features as integrated with Salesforce platform Participate in design sessions, code reviews, and technical discussions Collaborate with cross-functional teams to gather requirements and deliver solutions Troubleshoot and resolve technical issues and bugs across Salesforce environments Required Skills (Mandatory) BS/MS degree in Computer Science or related technical field or equivalent work experience Experience developing in Salesforce with a focus on Sales and Service Cloud Strong knowledge of Salesforce Lightning, Apex, Visualforce, and SOQL Hands-on experience in web development and Salesforce customization Experience developing Service Cloud instances for large enterprises and multi-geo implementations Experience with Commerce Cloud B2B/B2C Required Skills (Good to have) Salesforce Certifications: Experience Cloud Consultant and Platform Developer I Experience working in Agile development environments Familiarity with CI/CD tools and DevOps practices for Salesforce
Posted 2 months ago
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