7 - 10 years
8 - 24 Lacs
Posted:None|
Platform:
Work from Office
Full Time
Experience supporting and troubleshooting SFMC components
Hands-on experience with Salesforce MDM for managing enterprise mobile devices.
Ability to support device provisioning, policy enforcement, and remote troubleshooting.
Knowledge of certificate-based authentication, secure app deployment, and clipboard/data protection policies.
Digital Data Exchange (DDX): Experience with data integration and synchronization between SFMC, CRM, and third-party systems using DDX or similar frameworks.
Ability to troubleshoot data flow issues, ensure data integrity, and support ETL processes.
Familiarity with real-time data exchange protocols, API-based integrations, and compliance with data privacy regulations.
Familiarity and working experience on ecommerce projects
Working knowledge with ServiceNOW ITSM tool
Knowledge of Production Support processes and procedures.
Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences
Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc.
Nice to have Skills
Good understanding of Accessibility and comfortable using dev tool bar for debugging.
Have some exposure of cloud technologies
Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc.
Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level
Naukri E Hire Campaign
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