Salesforce CRM

2 - 6 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for managing the company's CRM platform, developing and implementing CRM strategies, analyzing customer data to improve business relationships, and supporting sales activities. Your role will also include handling customer interactions, ensuring CRM processes are aligned with business objectives, and coordinating with other departments to enhance customer experience. - Manage the company's CRM platform - Develop and implement CRM strategies - Analyze customer data to improve business relationships - Support sales activities - Handle customer interactions - Ensure CRM processes are aligned with business objectives - Coordinate with other departments to enhance customer experience - Analytical skills to evaluate customer data and improve business outcomes - Excellent communication skills to interact effectively with colleagues and customers - Experience in Customer Relationship Management (CRM) systems - Skills to support and enhance sales activities - Ability to work independently and collaboratively within a team - Degree in Business, Marketing, Information Technology, or related field - Experience in the technology or IT industry is a plus,

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