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0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
The Opportunity As a Solution Analyst I, you are not just filling a roleyou are stepping into a position that transforms how businesses operate. This is your chance to be at the intersection of technology, strategy, and customer success. You will partner with Solution Engineers and Architects to design and deliver scalable solutions that address real-world challenges for global enterprises. This hands-on role combines technical expertise, analytical thinking, and customer engagement to deliver solutions that truly matter. From configuring Sitetracker modules and performing data migrations to building actionable dashboards and leading requirements sessions, you will drive measurable outcomes that shape the success of critical infrastructure projects worldwide. This role also offers global exposure. Youll collaborate with international teams and stakeholders, working flexible schedules to match business prioritiesincluding UK (3 PM 12 AM IST) and US (6 PM 3 AM IST) shifts, with occasional rotations as required. What Youll Do: Were looking for a solution-oriented problem solver with strong technical aptitude and a passion for driving impact. Your expertise in Salesforce configurations, automation, data migrations, and advanced Excel will help you deliver high-quality outcomes. Just as important are your communication skills and collaborative mindset, enabling you to engage confidently with customers and internal teams.You thrive in fast-paced environments, manage multiple priorities with precision, and take ownership of delivering exceptional results. The Skills Youll Have: Technical Aptitude: Configure modules and implement automation using Salesforce flows. Develop and implement approval processes, validation rules, and reports. Perform data migration using Data Loader and advanced Excel (VLOOKUP, Pivot tables) Understand custom metadata types and managed packages. Communication & Collaboration: Strong verbal and written communication skills. Ability to engage with customers and internal teams throughout project delivery. Work Management: Manage multiple tasks with attention to detail in a fast-paced environment. Consistently deliver quality outcomes under tight deadlines. Preferred Certifications: Salesforce Certified Administrator (or ability to achieve in 6 months). Sitetracker Certification post-training Within 90 Days, Youll: Achieve 85% utilisation, ensuring billable efficiency and customer satisfaction Translate customer business requirements into detailed technical specifications. Assist in system architecture design for scalable solutions Within 180 Days, You&aposll: Train others on how to use and configure the Sitetracker product. Concurrently manage configuration tasks across multiple projects. Lead customer meetings, ensuring adherence to deadlines and deliverables Within 365 Days, You&aposll: Lead small to medium-sized implementations end-to-end, from solution design and requirements gathering to training and go-live. Train new specialists on Sitetracker implementation methodologies and technical concepts. Make critical implementation decisions autonomously About Sitetracker Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers. However, over the years, we realized that this challenge isnt localized to telecommunications its pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges. We are exceptionally proud of the company weve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and were continuing to invest in our people-first culture. Show more Show less
Posted 3 days ago
8.0 - 13.0 years
21 - 34 Lacs
Hyderabad, Telangana, India
On-site
Job description The Technical Architect will support the full implementation lifecycle, from prioritizing to deployment in an evolving ecosystem consisting of clients and partners. Be responsible for efficiently designing and building theSalesforce industry-specific Vlocity Telecommunication , Healthcare and Financial Services, Energy and Utilities. It also requires maintaining an ongoing comprehensive understanding of the cloud-computing ecosystem. Technical Architects typically specialize in a salesforce platform (e.g. Force.com (Sales, Service, Community, IoT, Einstein Clouds), Marketing Cloud, Commerce, and Health Cloud), and developing solutions cross-cloud is becoming more critical. Responsibilities: Working closely with Delivery Managers, Functional Solution Architects, and if required directly with clients to devise technology solutions to meet client needs and ensure the software product is used accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, supplying crafting scope and development estimates, and documenting requirements and designs. Collaborate with internal team members (sales/pre-sales, engineering, other services teams, etc.) to help customers increase the value of their Salesforce Industry products and services. Designing ground-breaking technical solutions and working directly with customers to meet their business requirements in accordance with industry-standard methodologies. Leading and mentoring the development and QA teams on the project. Application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment. Through the use of UML diagrams, design documentation, and best-practice methodologies; detailed design of Salesforce-related projects from inception through production support. Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams. Responsible for creating, and delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Force, Visualforce, and J2EE technologies. Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions. Develop POCs or help customers and partners with complex coding tasks. Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community. Qualifications: 10+ years of experience in developing technology solutions. 2+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting. Handling multiple projects/issues, Coaching Architects, Strong Industries background Demonstrated Ability inTelecommunication/Media, Financial Services, Healthcare Hands-on experiencesolutions/configuringEPC, CPQ, and OM solutions. Excellent written and spoken communication skills. Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background. Specializes in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and the client's needs. Experience in Salesforce (SFDC) CRM with end-to-end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration tools. Proficiency in programming using Salesforce SFDC, Force.com, APEX, J2EEm HTML, Java, JavaScript, and XML and their use in the development of CRM solutions. Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch. Strong experience with configuration, customization, and programming with Lightning Aura Components Knowledge in LWC. Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls. Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution. Additional Salesforce.com experience includes Workflow Alerts and Actions, and Approval Workflow. Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions. Diligent with the ability to learn quickly to demonstrate new concepts, technologies, and solutions. Ability to work independently and be a self-starter. A pioneering innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies. Ability to travel to client sites as needed (average of 30-50%), but may be higher or lower based on the engagement. Degree or equivalent relevant experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Posted 5 days ago
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