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1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
We are seeking a skilled Salesforce Administrator to manage and optimize Salesforce instance. The successful candidate will be responsible for configuring and maintaining the platform, integrating third-party applications, and translating business requirements into effective Salesforce solutions. This role requires collaboration with various stakeholders to ensure user adoption, data integrity, and system performance. Must Have Skillsets (Mandatory): - Salesforce Administration: Minimum 5+ years of experience managing Salesforce environments, including sandbox management. - User Management: Experience in user setup, roles, profiles, permissions, and public groups. - Configuration Changes: Proficient in implementing Salesforce configuration changes including Flow, custom objects, fields, dashboards, and reports; exposure to root cause analysis (RCA) for production issues. - Integration Experience: Familiarity with third-party applications such as DocuSign and Nintex Drawloop for document generation and automation. - Reporting and Analytics: Ability to design and implement complex reports and dashboards to provide business insights. - Data Management: Experience in data governance, cleansing, deduplication, and migration to maintain data integrity. - Communication Skills: Excellent written and verbal communication skills. - Salesforce Certifications: Admin Certification is mandatory; Advanced Admin and Developer certifications preferred. Good to Have Skillsets (Optional): - Experience with Additional Clouds: Hands-on experience with Sales Cloud, Service Cloud, or Marketing Cloud. - User Training: Ability to develop user training materials and conduct training sessions. - Proactive Improvement: A proactive attitude toward platform enhancements and best practice implementations. - Technical Solution Proposals: Skill in gathering requirements and proposing technical solutions. - Understanding of Security Models: Knowledge of Salesforce sharing rules, roles, and organization-wide defaults (OWD). Qualifications and Experience: - Education: bachelors degree in a related field preferred. - Experience Level: 1-2 years for junior roles; 5+ years for senior roles.
Posted 1 week ago
2.0 - 5.0 years
22 - 25 Lacs
Pune
Work from Office
Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high-quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand architecture and integrations to guide troubleshooting. Support solutioning by advising on best-fit fixes and enhancements. Monitor SLAs, analyze breaches, and drive continuous improvements. Manage support workflows using JIRA/ManageEngine and maintain reporting. Identify recurring issues and recommend automation/process improvements. Stay updated with Salesforce and industry trends to suggest innovations. Promote documentation, SOPs, and knowledge sharing across the team. Preferred Experience/Qualifications: 6+ years of professional experience as a Salesforce Administrator Degree in Information Technology or Computer Science. Degrees in similar analytical areas of study will also be considered. Salesforce Admin Certification is a MUST. Excellent communication skills and the ability to work as part of a team are essential. A successful candidate will also exhibit a strong desire to learn and understand all aspects of the companys operations and be able to interact directly with other departments. Highly organized with exceptional attention to detail. Ability to handle multiple priorities in a fast-paced environment. Certifications: Salesforce Certified Administrator or Salesforce Certified Platform App Builder (preferred). Project Management Professional (PMP) or Agile certification (preferred). Place of Posting: Candidates will be working out of Pune (Client site) and anywhere else subject to the organizations requirement.
Posted 1 week ago
5.0 - 6.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Salesforce/Service Max DevOps Developer Location India What you will do As a Salesforce Service Max DevOps Developer you will play a pivotal role in designing, implementing, and maintaining robust DevOps solutions tailored to Salesforce and Service Max environments. You will collaborate closely with cross-functional teams to enhance system reliability, and ensure seamless integration of new features. Additionally, you will handle incidents and service requests on a daily basis, providing essential support for our CRM systems. By leveraging your expertise in both Salesforce and DevOps practices, you will contribute to the continuous improvement of our service delivery, driving innovation and efficiency across the organization. How you will do it Design, implement, and maintain DevOps solutions tailored to Salesforce and Service Max environments. Collaborate with cross-functional teams to streamline deployment processes and enhance system reliability. Automate workflows and manage CI/CD pipelines to support dynamic business needs. Optimize system performance and ensure seamless integration of new features. Handle incidents and service requests on a daily basis escalated from Level 1 Support to you, providing essential support for our CRM systems. Troubleshoot and resolve technical issues related to Salesforce and Service Max. Monitor system performance & health and proactively address potential issues. Provide training and support to Level 1 Support where necessary to ensure efficient use of the systems. Requirements 3+ years experience in Salesforce and ServiceMax development and administration. Salesforce Administrator, Salesforce Platform App Builder / Platform Developer 1 Certification is required. Knowledge of Apex, Visualforce, Lightning and more. Proficient in Lightning Web Components(LWC) development. Experience in ServiceMax functionalities and integrations Understanding of DevOps principles and practices including use of JIRA or similar Experience with ServiceNow or similar tool for ticket handling. Excellent communication skills to work effectively with business stakeholders globally. Ability to work in an agile environment and adapt to changing requirements. Technical problem-solving skills and attention to detail. Fluent English (must)
Posted 1 week ago
5.0 - 6.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Salesforce/Service Max DevOps Developer Location India What you will do As a Salesforce Service Max DevOps Developer you will play a pivotal role in designing, implementing, and maintaining robust DevOps solutions tailored to Salesforce and Service Max environments. You will collaborate closely with cross-functional teams to enhance system reliability, and ensure seamless integration of new features. Additionally, you will handle incidents and service requests on a daily basis, providing essential support for our CRM systems. By leveraging your expertise in both Salesforce and DevOps practices, you will contribute to the continuous improvement of our service delivery, driving innovation and efficiency across the organization. How you will do it Design, implement, and maintain DevOps solutions tailored to Salesforce and Service Max environments. Collaborate with cross-functional teams to streamline deployment processes and enhance system reliability. Automate workflows and manage CI/CD pipelines to support dynamic business needs. Optimize system performance and ensure seamless integration of new features. Handle incidents and service requests on a daily basis escalated from Level 1 Support to you, providing essential support for our CRM systems. Troubleshoot and resolve technical issues related to Salesforce and Service Max. Monitor system performance & health and proactively address potential issues. Provide training and support to Level 1 Support where necessary to ensure efficient use of the systems. Requirements 3+ years experience in Salesforce and ServiceMax development and administration. Salesforce Administrator, Salesforce Platform App Builder / Platform Developer 1 Certification is required. Knowledge of Apex, Visualforce, Lightning and more. Proficient in Lightning Web Components(LWC) development. Experience in ServiceMax functionalities and integrations Understanding of DevOps principles and practices including use of JIRA or similar Experience with ServiceNow or similar tool for ticket handling. Excellent communication skills to work effectively with business stakeholders globally. Ability to work in an agile environment and adapt to changing requirements. Technical problem-solving skills and attention to detail. Fluent English (must)
Posted 1 week ago
5.0 - 10.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Job Title Salesforce Service Max Technical Lead DevOps Location India What you will do The Salesforce Service Max Technical Lead DevOps oversees the daily support and administration of our Salesforce CRM, including ServiceMax. You will lead and coordinate the DevOps team, providing technical guidance and support in the delivery of solutions within an agile DevOps environment. Additionally, you will collaborate with cross-functional teams, including project managers, business analysts, and technical architects, to ensure the DevOps team meets business needs and adheres to best practices. How you will do it Oversee the daily operations, maintenance, and support of Salesforce and ServiceMax systems, ensuring high availability and reliability. Lead and coordinate the handling of incidents and service requests efficiently, ensuring timely resolution and communication with business stakeholders. Manage prioritization of change requests and allocation of team resources to activities. Maintain Salesforce Org Health working with the Salesforce Technical account team. Identify Technical debt in org in line with salesforce product lifecycles and upgrades. Utilize ServiceNow to manage and report on operations performance. Prepare and present monthly operations review to management. Automate routine tasks and workflows within ServiceNow to improve efficiency and reduce errors. Collaborate with cross-functional teams to manage system and infrastructure changes. Create and maintain technical documentation and process documentation for Salesforce and ServiceMax applications. Experience with web and mobile systems integrated with various platform such as ERP, SFDC (with and without middleware) and more. Requirements 5+ years experience in Salesforce and ServiceMax development and administration. Knowledge of Apex, Visualforce, Lightning and more. Salesforce or ServiceMax certifications required. - Salesforce Administrator, Salesforce Platform App Builder / Platform Developer 1 Certification is required. Experience working on ServiceMax functionalities and integrations Strong understanding of DevOps principles and practices including use of JIRA or similar Experience with ServiceNow or similar tool for ticket handling and reporting. Excellent communication skills to work effectively with business stakeholders globally. Ability to work in an agile environment and adapt to changing requirements. Leadership experience, problem-solving skills and attention to detail. Fluent English (must)
Posted 1 week ago
2.0 - 5.0 years
22 - 25 Lacs
Noida
Work from Office
Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high-quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand architecture and integrations to guide troubleshooting. Support solutioning by advising on best-fit fixes and enhancements. Monitor SLAs, analyze breaches, and drive continuous improvements. Manage support workflows using JIRA/ManageEngine and maintain reporting. Identify recurring issues and recommend automation/process improvements. Stay updated with Salesforce and industry trends to suggest innovations. Promote documentation, SOPs, and knowledge sharing across the team. Preferred Experience/Qualifications: 6+ years of professional experience as a Salesforce Administrator Degree in Information Technology or Computer Science. Degrees in similar analytical areas of study will also be considered. Salesforce Admin Certification is a MUST. Excellent communication skills and the ability to work as part of a team are essential. A successful candidate will also exhibit a strong desire to learn and understand all aspects of the companys operations and be able to interact directly with other departments. Highly organized with exceptional attention to detail. Ability to handle multiple priorities in a fast-paced environment. Certifications: Salesforce Certified Administrator or Salesforce Certified Platform App Builder (preferred). Project Management Professional (PMP) or Agile certification (preferred). Place of Posting: Candidates will be working out of Pune (Client site) and anywhere else subject to the organizations requirement.
Posted 2 weeks ago
8.0 - 13.0 years
7 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description We are seeking a seasoned SOX Audit Business Systems Analyst (BSA) with a strong background in IT, Technology, or Hi-Tech consulting. The ideal candidate will have proven experience as a Salesforce Administrator with a deep understanding of SOX (Sarbanes-Oxley) and SOD (Segregation of Duties) compliance. The candidate should be able to work collaboratively across functional teams to ensure the alignment of business requirements and compliance objectives. Mandatory Requirements: Minimum 8+ years of experience in IT/Technology/Hi-Tech consulting with a functional focus. Proven experience as a Salesforce Administrator focused on SOX and SOD compliance. Strong understanding of Salesforce security controls, data governance, and audit trails. Experience in identifying and resolving SOD conflicts in user roles. Deep understanding of SOX process flows, narratives, risk and control matrices related to business processes and IT systems. Experience in conducting or participating in walkthroughs and audit meetings with process/control owners. Ability to partner with Internal and External Audit teams to ensure IT controls meet audit expectations. Basic knowledge of Order to Cash (O2C) business processes. Hands-on experience in Salesforce platform configuration including workflows, flows, and basic setup. Strong documentation skills, including creating functional flow diagrams. Ability to translate business requirements to technical teams. Excellent verbal and written communication skills. Self-starter with a high level of motivation and organization. Optional Requirements: Salesforce Administrator Certification. Prior experience supporting financial reporting platforms. Familiarity with agile methodologies or project management practices. ROLES AND RESPONSIBILITIES Act as the primary liaison for SOX-related audits and compliance reviews within the Salesforce ecosystem. Conduct risk assessments and support the design and implementation of compliance controls. Collaborate with business and IT teams to gather and analyze functional requirements. Create comprehensive documentation including process flows, use cases, and control matrices. Configure Salesforce platform to align with compliance and business needs. Identify and remediate SOD conflicts in Salesforce user roles and permissions. Work closely with audit teams to ensure control evidence and documentation are audit-ready. Assist in preparing and executing SOX testing plans, walkthroughs, and risk assessments. Provide timely updates and reports to stakeholders on compliance and audit progress. Support training and awareness activities related to SOX and SOD compliance. QUALIFICATIONS Bachelors degree in Computer Science, Information Systems, or a related field. Salesforce Administrator Certification (preferred). Strong analytical and problem-solving skills. Excellent interpersonal skills and ability to work across teams. Willingness to learn and adapt in a fast-paced environment.
Posted 2 weeks ago
10.0 - 15.0 years
20 - 25 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Job Description Core Skill Summary: Experienced Salesforce Administrator with 10+ years in IT, strong SOX/SOD compliance expertise, audit support, and cross-functional collaboration skills. Experience level 10+ years IT / Technology / Hi Tech consulting background and experience (Functional) Ability to communicate effectively and interact with cross-functional teams. Proven experience as a Salesforce Administrator with a focus on SOX and SOD compliance. Salesforce Administrator certification is highly desirable. Strong understanding of Salesforce security controls, data governance, and audit trails. Experience in identifying and resolving SOD conflicts in user roles. Understand the SOX process flows, narratives, risk and control matrices of business processes, and information technology platforms relevant to financial reporting Conduct or participate in walkthroughs and other meetings with process and control owners to ensure SOX testing plans are properly created to address financial reporting risks identified by management Work with control owners to resolve any potential issues before formal audits. Partner with Internal and External Audit to ensure that IT controls meet expectations and appropriately address risk. Should have the basic knowledge in Order Management processes (Order to Cash). Must have the configurational knowledge of the salesforce platform like workflow, flow, basic salesforce configuration basic salesforce configuration Good to documenting and functional flow diagram Translate the requirement to the technical team. Self-starter, motivated, well-organized. Good listener, Willing to learn new things and thrive in a fast paced team environment Job Description Core Skill Summary: Experienced Salesforce Administrator with 10+ years in IT, strong SOX/SOD compliance expertise, audit support, and cross-functional collaboration skills. Experience level 10+ years IT / Technology / Hi Tech consulting background and experience (Functional) Ability to communicate effectively and interact with cross-functional teams. Proven experience as a Salesforce Administrator with a focus on SOX and SOD compliance. Salesforce Administrator certification is highly desirable. Strong understanding of Salesforce security controls, data governance, and audit trails. Experience in identifying and resolving SOD conflicts in user roles. Understand the SOX process flows, narratives, risk and control matrices of business processes, and information technology platforms relevant to financial reporting Conduct or participate in walkthroughs and other meetings with process and control owners to ensure SOX testing plans are properly created to address financial reporting risks identified by management Work with control owners to resolve any potential issues before formal audits. Partner with Internal and External Audit to ensure that IT controls meet expectations and appropriately address risk. Should have the basic knowledge in Order Management processes (Order to Cash). Must have the configurational knowledge of the salesforce platform like workflow, flow, basic salesforce configuration basic salesforce configuration Good to documenting and functional flow diagram Translate the requirement to the technical team. Self-starter, motivated, well-organized. Good listener, Willing to learn new things and thrive in a fast paced team environment
Posted 3 weeks ago
3.0 - 5.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Role & responsibilities 3+ years of experience working with the Salesforce platform Experience working with Service Cloud, Communities, and Lightning Experience with Workflow Rules and Process Builder Experience with loading Accounts and Contacts Experience with Dataloader.io or similar is preferred Experience with IronClad or other Contract Management Software Experience with Asana, Google Workspace is required Detail oriented and self-starter with strong written and interpersonal skills Must be comfortable working in an environment that is dynamic and evolving Ability to work independently, as well as part of a team Strong problem-solving skills, data and software applications Possesses attention to detail with excellent follow-through. Able to work under pressure with multiple deadlines.
Posted 3 weeks ago
10.0 - 12.0 years
8 - 13 Lacs
Ahmedabad
Work from Office
Position Summary: The Functional Analyst (CRM- Salesforce and CPQ) works closely with business teams to understand and analyze how core business processes leverage and interact with the Customer Relationship Management (CRM) system and identifies key opportunities for improvement. Work You ll Do: Creates clear and comprehensive documentation of business requirements, functional specifications, user stories, and process flows. This documentation serves as a reference for development and implementation teams. Works with technical teams to design solutions that meet business requirements. This may involve configuring Salesforce features, recommending best practices, and ensuring alignment with business goals. Analyze data to identify trends, insights, and areas for improvement. This includes working with reports and dashboards to provide actionable insights to stakeholders. Coordinates and facilitates UAT sessions to ensure that the developed solutions meet the specified requirements. This includes creating test cases, managing testing activities, and gathering feedback. Develop training materials and conduct training sessions for end-users to ensure they understand how to use Salesforce effectively. Provides ongoing support and troubleshooting for users. Identifies areas for improving processes to enhance business efficiency. Keep the CRM points tracker updated to track progress and prioritize upcoming sprints. Team: This position will be part of the salesforce CRM and CPQ team and will be acting as a functional analyst based at Ahmedabad and will be part of the IT team Basic Qualifications and Certifications: Bachelor s Degree BCA, B Tech with 10-12 years of experience in a functional CRM role Salesforce Business Analyst Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to manage multiple tasks and work cross-functionally. Detail Process-oriented with a focus on delivering high-quality insights. Preferred Certifications: Certified Sales cloud Certified Service cloud Salesforce Administrator Who we are: Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating ( MRO ) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems. EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Posted 3 weeks ago
1.0 - 2.0 years
2 - 6 Lacs
Bengaluru
Work from Office
About Us We are a global learning platform that empowers educators to motivate learners through technology. We are used in diverse learning environments, including K-12, higher education, and corporate settings. Quizizz has organically grown to 75M monthly active users in 100+ countries. The US is a significant market for us, where 80% of the schools trust us in their classrooms. We are a high-growth, profitable SaaS company backed by leading venture investors, including Tiger Global, GSV, Nexus Venture Partners, and others. We are a small, passionate, tech-first team working on challenging problems to improve learning. Our mission is to motivate every student in the world by empowering every teacher and we thrive on building delightful product experiences by moving fast, leveraging data, and interacting with a passionate user base. About the role: We re looking for a detail-oriented, reliable Revenue Operations Analyst based in India to support our fast-growing Sales, Customer Success, and Marketing teams. This role is focused on ensuring clean data, smooth systems, and efficient day-to-day execution across GTM operations all while working U.S. hours . If you enjoy problem-solving, keeping CRM processes humming, and helping teams perform at their best, you ll be a great fit. What You Will Do... Support daily RevOps tasks like lead routing, territory changes, and account assignments Troubleshoot Salesforce issues and data gaps flagged by sales reps or managers Maintain dashboards and reports in Salesforce, Outreach, and other GTM tools Respond to internal RevOps tickets and complete requests with accuracy and speed Partner with senior team members to execute updates and test new workflows QA, clean, and enrich CRM data to ensure reporting and forecasting accuracy Support campaign attribution, sequence tracking, and funnel visibility Who you are... 1-2 years experience in Revenue/Sales Ops, Sales Support, or BizOps Experience using Salesforce (required) Exposure to tools like Outreach, HubSpot, Gong, ZoomInfo, or equivalent Strong attention to detail and responsiveness Comfort with working U.S. hours and communicating across time zones Excellent written English for async updates and Slack/email communication Bonus If You Have... Experience working with U.S.-based GTM teams Familiarity with CPQ, DocuSign workflows, or CRM automation Skills in Google Sheets/Excel or light SQL Salesforce Administrator Certification Why Join Us Work with a mission-driven edtech company improving learning worldwide Collaborate with a sharp, fast-paced RevOps team plugged into company strategy Gain exposure to high-growth SaaS operations Build your career while making a global impact
Posted 3 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
tabindex="0"> JOB DESCRIPTION Job Attributes + Job ID Req ID CORP03012 Job Type Full Time Job Location Bengaluru, KarnatakaIN In this role you will: Serve as the primary administrator and subject matter expert for our Salesforce Sales Cloud platform. Customize Salesforce objects, fields, page layouts, record types, workflows, validation rules, and approval processes to support dynamic sales processes. Manage user setup, profiles, permissions, roles, sharing rules, and data access. Develop, maintain, and improve dashboards and reports to provide actionable insights to Sales leadership. Monitor data integrity and perform regular audits, deduplication, and data hygiene practices. Automate repetitive tasks using tools like Process Builder, Flows, or third-party integrations. Collaborate with sales leadership to translate business requirements into Salesforce functionality. Support lead assignment rules, campaign tracking, and opportunity pipeline management. Coordinate with IT and third-party vendors for integration projects (e.g., dialer systems, marketing automation tools, data providers). Provide end-user training and ongoing support for sales reps and managers. Stay current on Salesforce platform updates, best practices, and third-party solutions. Assist leadership with oversight and accomplishment of department deliverables through work recommendation/consultation and the support, mentoring, and guidance of junior level staff. We are looking for someone who has: Required Education and Experience Bachelor s degree in Information Technology, Analytics, Business, or closely related field. Equivalent experience may be substituted. A minimum of 5 years of CRM Administration experience, with preference being Salesforce. Salesforce Administrator Certification (ADM 201). Strong knowledge of Salesforce Sales Cloud, including custom objects, process automation, and reporting. Experience working with lead-to-opportunity and pipeline management processes. Proficiency in data management tools (Data Loader, DemandTools, etc.). Preferred Education and Experience Experience at ResultsCX or other high-growth BPO sales environment. Advanced Admin or additional CRM certifications. Familiarity with integrations such as CTI systems, HubSpot, Pardot, or other sales/marketing tools. Understanding of sales metrics like lead conversion rate, average deal size, and time-to-close. Experience with sandbox management and release deployment tools (e.g., Change Sets, Gearset). Familiarity with agile or scrum-based project environments. About ResultsCX Company Overview The Sr. Salesforce Administrator supports and optimizes our Salesforce CRM environment and plays a pivotal role in enhancing our sales teams productivity through CRM customization, reporting, and process automation. The Sr. Salesforce Administrator works closely with sales, operations, and marketing teams to ensure our Salesforce instance is scalable, efficient, and aligned with business goals.
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Chennai
Work from Office
Job Summary: We are looking for an experienced Salesforce B2B Commerce Developer to join our team and drive the development of enterprise-level eCommerce solutions. You will be responsible for designing, developing, and maintaining B2B storefronts built on Salesforce B2B Commerce (formerly CloudCraze). The ideal candidate will have strong knowledge of Salesforce architecture, Apex, Lightning, and hands-on experience with B2B commerce features like custom catalogs, contract pricing, and complex buyer roles. Key Responsibilities: Design and develop scalable Salesforce B2B Commerce applications and components. Customize and configure B2B storefronts based on business requirements. Implement features such as personalized catalogs, pricing, checkout flows, and order management. Collaborate with business analysts, UX designers, and QA engineers to deliver high-quality solutions. Integrate B2B Commerce with Salesforce Sales Cloud, Service Cloud, CPQ, and external systems via APIs. Optimize performance and usability of commerce experiences. Participate in code reviews, technical discussions, and agile ceremonies. Create and maintain technical documentation. Required Skills & Qualifications: 3+ years of hands-on experience with Salesforce B2B Commerce (CloudCraze). Strong expertise in Salesforce Apex, Visualforce, LWC (Lightning Web Components), and Aura. Experience with Salesforce configuration (flows, objects, page layouts, validation rules). Good understanding of B2B commerce features like custom catalogs, contract pricing, and account-based storefronts. Familiarity with REST/SOAP APIs and integration patterns. Experience working in Agile/Scrum development environments. Salesforce certifications such as B2B Commerce Accredited Professional, Platform Developer I/II, or Salesforce Administrator are a plus. Preferred Qualifications: Experience with Salesforce Experience Cloud and headless commerce APIs. Exposure to CI/CD tools like Git, Copado, or Gearset. Understanding of eCommerce UX and responsive design. Knowledge of backend platforms (ERP, OMS) is advantageous.
Posted 3 weeks ago
7.0 - 9.0 years
5 - 8 Lacs
Chennai
Work from Office
Duration: 11Months Work Type: Onsite Position Description: We are seeking a highly experienced and self-motivated Senior Salesforce Administrator and Apex Developer to manage, customize, and extend our Salesforce platform. The ideal candidate will possess deep technical knowledge of Salesforce Administration and Apex development, along with a proven track record of delivering scalable, secure, and optimized Salesforce solutions. Roles and Responsibilities: Lead Salesforce administration tasks including user management, security, profiles, roles, permission sets, and data management. Develop scalable and efficient solutions using Apex classes, triggers, batch jobs, schedulers, and Visualforce/LWC. Design and implement custom Salesforce objects, fields, workflows, flows, validation rules, and process builders. Collaborate with business stakeholders to gather requirements, provide technical guidance, and deliver end-to-end solutions. Optimize existing Apex code and workflows for performance and scalability. Maintain data integrity through regular audits, deduplication, and validation processes. Manage deployments using change sets, ANT, or CI/CD tools like Copado, Gearset, or Bitbucket pipelines. Monitor Salesforce releases and recommend relevant updates or features. Integrate Salesforce with third-party applications via REST/SOAP APIs. Provide mentorship and code reviews to junior developers or admins as needed. Skills Required: Apex developer, salesforce administrator Skills Preferred: Salesforce Service Cloud Experience Required: 7-9 Years Experience Preferred: Salesforce Admin, Apex Developer, Service Cloud Education Required: Bachelor's Degree Education Preferred: Bachelor's Degree
Posted 3 weeks ago
10.0 - 12.0 years
7 - 11 Lacs
Ahmedabad
Work from Office
Position Summary: The Functional Analyst (CRM- Salesforce and CPQ) works closely with business teams to understand and analyze how core business processes leverage and interact with the Customer Relationship Management (CRM) system and identifies key opportunities for improvement. Work You ll Do: Creates clear and comprehensive documentation of business requirements, functional specifications, user stories, and process flows. This documentation serves as a reference for development and implementation teams. Works with technical teams to design solutions that meet business requirements. This may involve configuring Salesforce features, recommending best practices, and ensuring alignment with business goals. Analyze data to identify trends, insights, and areas for improvement. This includes working with reports and dashboards to provide actionable insights to stakeholders. Coordinates and facilitates UAT sessions to ensure that the developed solutions meet the specified requirements. This includes creating test cases, managing testing activities, and gathering feedback. Develop training materials and conduct training sessions for end-users to ensure they understand how to use Salesforce effectively. Provides ongoing support and troubleshooting for users. Identifies areas for improving processes to enhance business efficiency. Keep the CRM points tracker updated to track progress and prioritize upcoming sprints. Team: This position will be part of the salesforce CRM and CPQ team and will be acting as a functional analyst based at Ahmedabad and will be part of the IT team Basic Qualifications and Certifications: Bachelor s Degree BCA, B Tech with 10-12 years of experience in a functional CRM role Salesforce Business Analyst Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to manage multiple tasks and work cross-functionally. Detail Process-oriented with a focus on delivering high-quality insights. Preferred Certifications: Certified Sales cloud Certified Service cloud Salesforce Administrator Who we are:
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Salesforce Custom Developer PRIMARY ROLE AND RESPONSIBILITIES Develop solutions built on Salesforce platform Build scalable, extensible, and secure applications Implementation of custom APEX classes, triggers and flows necessary for achieve client business goals Package and deploy Salesforce solutions, as applicable Creation of technical design documentation Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits) Develop Apex (classes and triggers), Visualforce, and Lightning Web Components, (based on specific requirements), to extend Salesforce in order to support business requirements Custom User Interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components Integrations: Use Salesforce APIs to integrate with other systems used in the organization, Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development Experience designing and developing service-oriented architecture with integration and migration background Take ownership of release cycles to implement and deploy new/updates to existing applications and code Integrating and maintaining business applications to Salesforce Collaborating with IT / Developers for other systems to integrate across the business REQUIRED SKILLS 3 years of Salesforce development experience Strong experience working with Salesforce APIs Experience implementing and developing in Apex, LWC, Visualforce, and Java Strong communication skills and ability to collaborate effectively in a geographically dispersed working environment Able to work independently Ability to adapt to time critical deadlines and changing priorities in a fast-paced Proficient with Salesforce Lightning Design System and the Salesforce development lifecycle. Ability to write, interpret, and critique technical specifications Bachelor s in Information Systems, Computer Science or equivalent work experience DESIRED SKILLS Salesforce Platform Developer 1 Additional Salesforce certifications e.g. Certified Salesforce Administrator, Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I, etc
Posted 3 weeks ago
3 - 8 years
6 - 10 Lacs
Bengaluru
Work from Office
In our always on world, we believe its essential to have a genuine connection with the work you do. CommScope is looking to add a CRM Analyst to our RUCKUS team based in Bengaluru, INDIA. How Youll Help Us Connect the World: We are seeking a highly skilled and experienced Salesforce Administrator to join our team. The ideal candidate will have extensive experience with Salesforce Service Cloud and Experience Cloud platforms, as well as relevant Salesforce certifications. This role will be responsible for managing and optimizing our Salesforce environment to support our customer success operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud and Experience Cloud platforms. Configure and customize Salesforce applications to meet business requirements. Manage user roles, profiles, permissions, and security settings. Develop and implement workflows, validation rules, and process automation. Perform data management tasks, including data imports, exports, and data cleansing. Collaborate with cross-functional teams to gather requirements and design solutions. Provide training and support to Salesforce users. Monitor system performance and troubleshoot issues. Stay up-to-date with Salesforce releases and new features. Qualifications: Minimum of 3 years of experience as a Salesforce Administrator. Extensive experience with Salesforce Service Cloud and Experience Cloud platforms. Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, and Salesforce Certified Service Cloud Consultant. Strong understanding of Salesforce best practices and functionality. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Preferred Skills: Experience with Salesforce Lightning. Knowledge of Apex, Visualforce, and Salesforce APIs. Experience with third-party integrations and AppExchange products. What happens after you apply : Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / locale=en_US
Posted 1 month ago
2 - 7 years
5 - 9 Lacs
Mumbai
Work from Office
Data Operator Salesforce About Stavtar Stavtar() is a software and technology services company, headquartered in New York and with offices in Dallas, London, Bengaluru and Mumbai. Stavtar addresses complex challenges in Hedge Funds, Private Equity, and Investment Banking industries. Our flagship product, StavPay, is widely adopted by Alternative Asset Managers managing over $2+ trillion in assets About the Role: We re seeking a detail-oriented and proactive Data Operator to help maintain, clean, and standardize data within our Salesforce CRM. This role is vital in ensuring the accuracy and reliability of our customer and sales data, directly supporting teams across Sales, Marketing, and Operations. Key Responsibilities: Clean, update, and maintain Salesforce records to ensure high data quality Identify and merge duplicate records; correct formatting, spelling, and structure issues. Import/export data using Salesforce tools such as Data Loader or Data Import Wizard Monitor and report on data quality metrics; flag inconsistencies and take corrective action. Collaborate with US-based teams to align on data standards and respond to data-related requests. Conduct regular data audits and follow up on incomplete or outdated records. Maintain clear documentation of data changes and follow internal processes Required Qualifications: 1 2 years of experience working with Salesforce or other CRMs Excellent written and verbal communication skills in English Prior experience working with US-based clients or teams Strong attention to detail and organizational skills Proficiency in Excel or Google Sheets (e.g., filters, VLOOKUP, deduplication) Familiarity with core Salesforce objects such as Leads, Contacts, Accounts, and Opportunities. Ability to work independently and manage recurring tasks with consistency Preferred Qualifications: Experience using Salesforce Data Loader or similar data tools Knowledge of CRM data governance and best practices Salesforce Administrator certification (a plus) Employment Type: Full-Time Timings: 4 AM EST To 1 PM EST. (1.30 PM IST to 10:30 PM IST) Department Product/Services Mumbai Remote status Fully Remote Current Openings: Data Operations Analyst .Net QA Engineer Azure Infrastructure Engineer Mumbai Product/Services Mumbai Fully Remote
Posted 1 month ago
1 - 6 years
8 - 9 Lacs
Hyderabad
Work from Office
We are seeking an experienced Salesforce Developer to join our team at Last Mile DSP Tech. This role involves engineering leadership with significant strategic impact and high visibility. The ideal candidate thrives in ambiguous environments, possesses strong technical skills, project management expertise, and has a proven track record of building products and APIs from scratch. You should be able to think both strategically and tactically, demonstrate innovation, possess effective engineering leadership and communication skills, and be highly team-oriented. Excelling in cross-functional collaboration and adept at integrating diverse technologies into scalable, user-friendly products is essential. You will play a crucial role in shaping and defining the design of our Salesforce.com organization. Key job responsibilities - Oversee the configuration and coding of new and existing Salesforce features, including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and third-party applications. - Develop solutions in Salesforce.com utilizing Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs. - Support system integrations across the native Salesforce ecosystem, backend services, and AWS technologies. - Collaborate with product managers and program teams to deliver customized solutions that meet business requirements, enhance user experience, and generate tangible business value. - Engage in planning and analyzing requirements for system enhancements, translating them into well-architected solutions that leverage the Salesforce platform and products effectively. - Proactively identify opportunities to leverage Salesforce innovatively to improve existing business processes, support rapid organizational scaling, and provide expertise on when to use configuration vs. code vs. out-of-the-box products. - Handle Salesforce support requests and address escalated user needs by providing timely and comprehensive resolution to technical challenges and business support issues. About the team It s no secret that Amazon relies on its technology to deliver billions of packages every day to its customers - on time, with low cost. Our Last Mile technology division builds software solutions that work across our vendors, delivery stations and carriers to optimize both time & cost of getting packages into the hands of our customers. This remains a fast growing business, and our technical journey has only started. With rapid expansion into new geographies, unique delivery models for products ranging from Fresh groceries to big-screen TV s, and growing number of shipments worldwide, we will need innovative solutions to scale our software to meet these opportunities. - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Bachelors degree in computer science or equivalent - 2+ years of Salesforce development experience utilizing Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs in a large organizational setting. - Knowledge of engineering practices and patterns for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience writing technical documents, project plans and progress reports to leadership and to stakeholders - 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and operations experience - In-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture. - Experience with Salesforce Lightning, Salesforce Service Cloud and Experience Cloud - Salesforce Administrator or equivalent experience - Salesforce Platform App Builder or Developer (DEV-401) Certification or equivalent experience - Verbal/written communication skills, including an ability to effectively communicate with both business and technical teams
Posted 1 month ago
4 - 6 years
6 - 8 Lacs
Bengaluru
Work from Office
Work Location: Bangalore (Manyata Tech Park) Experience: 4 to 6 Years Shifts: Night Shift (12:00 PM to 9:00PM or 2:00 PM to 11:00 PM) Salesforce Administrator and Developer Role Overview: We are seeking a talented and experienced Salesforce Administrator and Developer to join our dynamic CSS IT team. This combined role requires a professional with a thorough understanding of Salesforce administration and development, capable of managing and optimizing our Salesforce environment to meet business needs. Key Responsibilities: Configure and customize Salesforce applications to align with business processes and requirements. Develop and implement new functionalities using Salesforces declarative and programmatic tools (Apex, Visualforce, Lightning Components). Manage Salesforce security, including roles, profiles, sharing rules, workflows, and groups. Perform regular data audits and data integrity tasks. Develop and manage complex workflows, validation rules, and triggers. Create and maintain detailed documentation on system configurations, development tasks, and processes. Provide technical support and training to Salesforce users across the organization. Collaborate with cross-functional teams to identify, analyze, and implement new business processes and improvements. Stay updated with Salesforce releases and features to recommend and implement improvements. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 4 to 6 years of experience in Salesforce administration and development. Strong knowledge of Salesforce CRM platforms. Proficient in Apex, Visualforce, Lightning Components, and other Salesforce.com development tools. Experience with data management and data migration projects. Excellent problem-solving skills and the ability to work independently and within a team. Strong communication skills with the ability to explain complex technical concepts to non-technical users. Salesforce Administrator and Developer certifications preferred. This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason. Black Box is an Equal Opportunity Employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Posted 1 month ago
8 - 10 years
25 - 30 Lacs
Bengaluru
Work from Office
In this role, you will play a crucial role in identifying and analyzing client requirements to develop effective Salesforce HealthCloud solutions. This position requires strong communication skills as we'll as technical understanding of the Salesforce HealthCloud platform to understand requirements and manage multiple projects efficiently, ensuring timely delivery of quality work. Responsibilities: Connect regularly with the client throughout each project to gather business and functional requirements. Map functional requirements to Salesforce HealthCloud features and functionality and build training materials for new users. Identify and log requirements to create, test, and launch the CRM solution. Evaluate information from various sources, resolve inconsistencies, and break down high-level information into details. Work with Architects and Developers to transform new requirements into design and implementation. Supervise data quality and integrity in platform applications with Salesforce Administrator and functional managers. Configure Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List views, Assignment/Auto Response/Critical issue, Workflows & Approvals, and Process Builder. Support testing cycles (UAT, regression, system), training/training materials, and project management (updates, scheduling, invoicing). Desired Profile: 8-10 years of experience in Salesforce HealthCloud projects. A minimum of 4 years working as a Business Analyst. Demonstrated ability as a Salesforce Administrator or Salesforce App Builder Experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation. Experience with Health Cloud. Understanding of the Lifesciences industry, processes, etc
Posted 1 month ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
As a Salesforce Administrator you will be managing the existing user base, licenses, profiles and user info. You are also going to be handling daily administration & support of cases within Salesforce; providing power users with technical support; logging & managing identified problems through to resolution; creation and maintenance of documentation on best practice processes, policies, application configuration & development of user guide materials. Job Description: Responsibilities You will be administrating the Salesforce implementation to support a global user base Offer L2 support for the Salesforce platform Support user queries and Training about new functionalities launched every month by development team . Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings Manage the data migrations and data loading request for Salesforce Support of the Salesforce integration with other applications and downstream systems Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development . Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports . Stay up-to-date with new Salesforce releases and evaluate new features for implementation. Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog Establishing best practices, maintaining documentation and suggesting improvements - as our in-house expert, well trust you to bring ideas on developments and new ways of working! Requirements 3 + years of experience as a Salesforce Administrator Experience working within a large, global organisation is preferred Experience working in a Scrum/Agile environment Experience working with CI/CD process Driven to succeed with the ability to creatively problem solve N egotiation skills and e xcellent customer service, interpersonal, communication and people engagement skills. Strong analytical, planning, and organisational skills. Self-motivated and able to work under initiative within a team environment, with the ability to work autonomousl y . Positive, empathetic, and professional manner . Certified Salesforce Administrator . Experience with Lightning and Salesforce A pp development . Experience with creation and management of Flows. Sales Cloud certification is essential . Desirable to have ITIL Foundation certificate or experience. Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent
Posted 2 months ago
5 - 11 years
7 - 13 Lacs
Bengaluru
Work from Office
The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability. Job Description: Responsibilities You will be administrating the Salesforce implementation to support a global user base Offer L2 support for the Salesforce platform Support user queries and Training about new functionalities launched every month by development team . Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings Manage the data migrations and data loading request for Salesforce Support of the Salesforce integration with other applications and downstream systems Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development . Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports . Stay up-to-date with new Salesforce releases and evaluate new features for implementation. Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog Establishing best practices, maintaining documentation and suggesting improvements - as our in-house expert, well trust you to bring ideas on developments and new ways of working! Requirements 5+ years of experience as a Salesforce Administrator Experience working within a large, global organisation is preferred Experience working in a Scrum/Agile environment Experience working with CI/CD process Driven to succeed with the ability to creatively problem solve N egotiation skills and e xcellent customer service, interpersonal, communication and people engagement skills. Strong analytical, planning, and organisational skills. Self-motivated and able to work under initiative within a team environment, with the ability to work autonomousl y . Positive, empathetic, and professional manner . Certified Salesforce Administrator . Experience with Lightning and Salesforce A pp development . Experience with creation and management of Flows. Sales Cloud certification is essential . Desirable to have ITIL Foundation certificate or experience. Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent
Posted 2 months ago
6 - 11 years
8 - 13 Lacs
Bengaluru
Work from Office
The purpose of this role is to lead a team that supports and maintains the application platforms to ensure that Global Technology are providing a reliable, scalable, maintainable and highly available application services to the business. Job Description: Key responsibilities: Responsible for leading a team, administrating the Salesforce implementation to support a global user base Offer L2 support for the Salesforce platform . Guide junior platform administrators Support user queries and Training about new functionalities launched every month by development team. Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings. Manage the data migrations and data loading request for Salesforce. Support of the Salesforce integration with other applications and downstream systems Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development. Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports. Stay up to date with new Salesforce releases and evaluate new features for implementation. Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog. Establish best practices, maintaining documentation, and suggesting improvements - as the in-house expert, bring ideas on developments and new ways of working! Skills and Experience - Salesforce experience with Sales Cloud | Lightning Force | Visual Force | Workflows | Process Builder | Flows | APEX (Write and Read) | SOAP and REST API | Application Integration | Salesforce DX Salesforce Administrator , Advanced Administrator, Salesforce A pp Builder and Salesforce Platform Developer 1 & SalesCloud certifications are a must . Must have 6 years of experience working as a Salesforce Administrator . Must have 3 years leading teams ex perience. Strong problem-solving skills, data and software applications High energy and passion for the job with a can-do attitude Ability to lead a team of platform administrators and work on own Must be a self-starter and willing to get stuck in Strong organizational skills and resourcefulness Proven ability to deliver on commitments Good knowledge of Software Development Lifecycle (Waterfall, Agile, Hybrid) and Devops processes Exposure to JIRA or Azure Devops Nice to have - Additional Salesforce certifications, e.g. Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I. Experience within a large, global organisation would be advantageous Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent
Posted 2 months ago
6 - 11 years
25 - 35 Lacs
Chennai, Bengaluru, Coimbatore
Hybrid
Work with Business and technology partners to Define, document and translate business requirements into detailed functional specifications, considering non-functional requirements. Research and analyze current state system capabilities and define technology solutions options and recommendations. Document in the form of epics, stories, wireframes, business rules, and acceptance criteria. Ensuring stories are "ready" for upcoming sprints. Must have basic Salesforce Certifications: Salesforce Business Analyst, Salesforce Administrator and or Salesforce Platform App Builder Should have knowledge on third-party Salesforce integrations (eg. They should be able to validate & provide the request/response information to development team) Worked on at least 2 Middleware integrations by testing the API's for success or failure message back to Salesforce through asynchronous testing. Configure Salesforce features, including workflows, validation rules, permissions, automations Knowledge on using Lightning components/Classic and Visualforce Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing. Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues. Participate in quality management reviews, including designs, prototypes and other requirements work products. Work closely with stakeholders to determine solutions, assess impact to existing work processes and systems, and pinpoint how to manage integration. Provide operational and process-related analysis and support. Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed. Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in services, applications, infrastructure, analytical tools and techniques, business domains and their products and services. Support a positive work environment that promotes services to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency Illustrate the five key guiding principles: Adopt an enterprise-wide approach, ensure secure and stable operations, automate and modernize systems, focus on delivery outcomes and foster speed.
Posted 2 months ago
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