56 Salesforce Admin Jobs - Page 3

Experience in Salesforce Admin Experience in Business Analyst Experience in BRD, FRD etc

Job Title: Jr. SFDC Admin ( Integration ) Required Experience: 4+Years Work Location: Remote Shift: 10 PM- 6 AM (Night Shift) Position: Full Time Opportunity/Permanent Position Company Name: Numeric Technologies India Pvt. Ltd Website: https://numerictech.com/ Responsibilities: Salesforce Support: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests. Respond to and resolve tickets promptly, ensuring user satisfaction and minimal disruption to business operations. Service Cloud Support :Provide support for Service Cloud features, including case management, knowledge base, email-to-case, and live chat. Help troubleshoot and resolve customer service-related issues, ensuring efficient resolution and customer satisfaction. CRM Analytics Support: Assist with the creation and maintenance of reports, dashboards, and custom analytics to support sales and service performance analysis. Help validate data, troubleshoot data-related issues, and support data integrity initiatives. SFDC Integrations Support: Collaborate with the integration team to troubleshoot and resolve issues related to Salesforce integrations with other systems and customer support tools. Assist with data synchronization and troubleshooting data flow issues. Basic AWS Functionality: Have a foundational understanding of AWS cloud services and how they can integrate with Salesforce. Assist with basic AWS functionality tasks, such as data backup and restore, data migration, and integration with AWS services. Qualifications: Bachelor/masters degree in computer science or related discipline. 4+ years of Salesforce Administration experience with prior experience in Customer Support / Enterprise Product and Support is preferred. Must demonstrate exceptional verbal and written communication skills and communicate effectively with customers and at all levels of the organization. Knowledge of building/troubleshooting Salesforce reports and dashboards. Ability to always place the customers first and effectively prioritize and escalate customer issues as required. Basic understanding of AWS (Amazon Web Services) functionality. Salesforce Admin certification is a plus

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights. Konovos solutions empower organizations to make data-driven decisions that enhance patient outcomes and streamline healthcare processes. We supply healthcare organizations with real-time access to over 2 million healthcare professionals, the largest available anywhere in the world. Our 200+ employees are spread across 25 U.S. states and five countries, collaborating to support some of the largest organizations in the healthcare industry. Our customers include over 300 leading global pharmaceutical, medical device, market research agency, and consultancy companies. As we transition from a services-based model to a productized platform, we are expanding our technology team in Bangalore. We are seeking a Salesforce Engineer to enhance and maintain our sales and project management platform, ensuring seamless integration, automation, and scalability. With your help well build a strong, reliable in-house Salesforce development team that will serve as a catalyst for the growth of our business. Youll be joining during an exciting period of rapid growth and will have a hand in shaping our Salesforce architecture as we build the platform of the future. This is a highly collaborative role where youll serve as a key resource for our product, marketing, client delivery and sales leadership. If youre excited to have meaningful impact on the accelerated growth of Konovo's business, this role is for you! How Youll Make an Impact: Design, develop, and implement custom Salesforce solutions to optimize our project management platform. Work closely with business stakeholders to gather requirements and translate them into scalable Salesforce implementations. Develop and maintain Apex classes, Triggers, Visualforce pages, and Lightning Web components (LWC) . Integrate Salesforce with Third-party applications, APIs, and internal systems . Implement and optimize Salesforce workflows, automation, Reports and Dashboards to improve operational efficiency. Ensure Data integrity, Security, and Compliance within the Salesforce environment. Collaborate with Cross-functional teams , including product managers, data scientists, and engineers, to align Salesforce functionality with business goals. Stay updated on the latest Salesforce trends, Releases, and Best practices to enhance platform capabilities. What We’re Looking For: 4+ years of experience in Administration and Development of Salesforce’s Sales Cloud or Service Cloud Functionality with relevant certifications Salesforce certified Admin and PD1 (Preferably), PD2 and Platform App Builder (great to have). Bachelor’s degree/Post graduation is preferably in Computer Science like B.E/B.Tech, MCA or equivalent discipline. Technical Skills: Proficiency in Apex classes and triggers , Visualforce pages , Lightning Web Components (LWC) and Aura Components . Proficiency in SOQL , SOSL and Data Loader for data loading activities. In-depth understanding of the Salesforce data model , including objects, fields, relationships (master-detail, lookup, and junction). Proficiency with Salesforce's declarative tools like Flows , Validation Rules, Workflow rules for non-programmatic customization. Experience with integrating Salesforce with external systems using REST , SOAP APIs, Bulk API , and Platform Events . Understanding of Salesforce security model , including profiles, permission sets, roles, sharing rules, and field-level security, Reports and Dashboards. Experience with Lightning App Builder to customize the layout of Salesforce Lightning pages and create custom apps using components. Proficiency in Change Sets , Gearset , and Salesforce CLI for moving metadata between Salesforce environments (development, testing, production). Identifying and resolving Performance bottlenecks , optimizing queries, and ensuring scalability of Salesforce applications. Expert in Technical documentation of the project. Efficient Sandbox management like Refresh and post refresh activities. Knowledge of Advanced currency management is preferred. Knowledge of Hubspot, Conga composer, Highspot, AutoFx is preferred. Familiarity with Git, Salesforce DX and version control system like GitHub is preferred. Soft Skills: Attention to detail, critical thinking, team collaboration, adaptability. A self-starter with an ability to think strategically, creatively, and analytically. Ability to solve complex and high-level problems and application issues. Excellent troubleshooting and communication skills. Why Konovo? Work on cutting-edge technology solutions that streamline healthcare innovation. Be part of a mission-driven company that is revolutionizing healthcare decision-making. Join a fast-growing global team with career advancement opportunities. Thrive in a hybrid work environment that values collaboration and flexibility. Make a real-world impact by helping healthcare organizations innovate faster. This is just the beginning of what we can achieve together. Join us at Konovo and help shape the future of healthcare technology! Apply now to be part of our journey.

Role & responsibilities SFDC Certified Admin Sales Cloud, Services Cloud, CPQ PQ Maintaining a fairly complex Salesforce org (500+ users, semi-complex sharing model, flow automations, 3rd party/managed packages and API integrations) Acting as the first line of support for users managing a case management queue for incident and support requests Example case management responsibilities: user management (roles, profiles, permissions), integration user account(s) management, maintaining the security model, record types, workflows, page layouts, reports & dashboards, data management (importing/upserting/merging records) Working with Application Integrations (Some API/development work, requirements gathering, data mapping, transformation, testing) Working with external orgs with minimal supervision for solution support (SFDC Premier Support, Quorum IT Security and Desktop Support teams, other 3rd party consultants and vendor solutions) Mulesoft Integration Platform experience is a big plus Maintaining and customizing the Salesforce org using best practices. Full understanding of options, such as automation, record types vs. page layouts Recognize the application and use of more advanced automation (Apex Calls, Salesforce Flow) Deep understanding of release management – managing multiple Development, Test and Production Organizations Must be Self-sufficient: know where to find help online, user communities, Trailblazer, etc. Plans for and executes on new Salesforce Releases Excellent communication skills required for interactions with both technical and business users Preferred candidate profile

Exp.- 1.5+ Yrs Np- Upto 30 days Maximum Key Responsibilities: Act as the liaison between business stakeholders and technical teams to gather, analyze, and document requirements related to Salesforce. Configure and maintain Salesforce platform (Sales Cloud, Service Cloud) to meet business needs. Design, build, and optimize Salesforce Flows , automation rules, validation rules, and approval processes. Collaborate with Salesforce Admins, Developers, and Architects to deliver scalable solutions. Conduct workshops, user story grooming, and UAT sessions with business teams. Translate business needs into functional specifications and configure Salesforce without heavy reliance on code. Support Salesforce releases, enhancements, and integrations. Create reports, dashboards, and process documentation. Provide end-user training and ongoing support. Ensure Salesforce best practices and data governance standards are followed. Must-Have Skills: Salesforce Administrator (Admin) expertise , with hands-on configuration experience. Strong knowledge of Sales Cloud and Service Cloud capabilities. Experience with Salesforce Flows (Screen Flows, Auto-launched Flows, Record-Triggered Flows). Requirement gathering, business process mapping, and translating needs into Salesforce solutions. Experience with Salesforce reports, dashboards, and data management. Understanding of Salesforce security model (profiles, roles, sharing rules, permission sets). Ability to communicate effectively with both technical and non-technical stakeholders. Nice-to-Have Skills: Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Business Analyst, Service Cloud Consultant ). Knowledge of other Salesforce products (e.g., Experience Cloud, Marketing Cloud). Familiarity with agile methodologies (Scrum). Experience with third-party integrations and AppExchange solutions.

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients' on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Basic experience inatleast one of the salesforce cloud. Foundational level of knowledge on LWC, APIs Proficiency in test classes Knowledge on CICD Exposure to development and deployment frameworks Preferred technical and professional experience Experience working in an Agile environment Ability to work directly with clients and understand the requirements Able to work with multiple scrum teams