63 Salesforce Admin Jobs - Page 2

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients' on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Basic experience in atleast one of the salesforce cloud. Foundational level of knowledge on LWC, APIs Proficiency in test classes Knowledge on CICD Exposure to development and deployment frameworks Preferred technical and professional experience Experience working in an Agile environment Ability to work directly with clients and understand the requirements Able to work with multiple scrum teams

We are looking for a passionate and skilled Salesforce Developer to join our dynamic team. As a Salesforce Developer, you will be responsible for developing, customizing, and maintaining Salesforce applications.

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients' on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Basic experience inatleast one of the salesforce cloud. Foundational level of knowledge on LWC, APIs Proficiency in test classes Knowledge on CICD Exposure to development and deployment frameworks Preferred technical and professional experience Experience working in an Agile environment Ability to work directly with clients and understand the requirements Able to work with multiple scrum teams

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients' on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Basic experience inatleast one of the salesforce cloud. Foundational level of knowledge on LWC, APIs Proficiency in test classes Knowledge on CICD Exposure to development and deployment frameworks Preferred technical and professional experience Experience working in an Agile environment Ability to work directly with clients and understand the requirements Able to work with multiple scrum teams

Key Responsibilities: As a Success Architect specializing in Service Cloud, you will: Drive Customer Impact Partner with our most strategic and high-priority customers, assessing their Service Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption. Lead with Expertise Serve as a trusted Service Cloud SME within the broader Success Architect organization, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership, and product standard processes. You will help the team stay at the forefront of Service Cloud innovations, ensuring they are equipped with the latest product developments, standard processes, and emerging trends. Communicate with Clarity Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions. Innovate & Solve Problems Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption. Implement Proven Strategies Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of Service Cloud customers. Build Strong Relationships Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth. Basic Requirements: Solution Design & Architecture 8+ years of experience in software, system, or enterprise architecture. Expertise in Salesforce products, platform capabilities, technical governance, and standard processes. Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure. Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security standard processes. Familiarity with industry- or vertical-specific solutions (preferred). Communication & Leadership Ability to assess business objectives, propose solution options, and drive partner alignment. Strong written and verbal communication skills, with the ability to communicate complex technical concepts to both business and executive audiences. Skilled in creating clear, visually compelling design documents for diverse partners. Demonstrable ability to lead discussions, influence decision-making, and advocatstandard processesctices. High proficiency in English. Critical Thinking & Problem Solving Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation. Provide data-driven insights on customer success stories and industry trends. Passion for continuous learning and staying ahead of emerging technologies. Desired Technical Skills: Expertise in Service Cloud Strong knowledge of Salesforce Service Cloud features, including case management, Omni-Channel routing, Knowledge, Service Console, and automation tools like Flow and Einstein Bots. Ability to configure and optimize these features to meet business needs. Data Management & Integration Proficient in designing and managing data models, relationships (lookup/master-detail), validation rules, and data governance standard processes. Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica), and third-party connectors. Secure & Scalable Architecture Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations. Demonstrable ability to design scalable, high-performance architectures aligned with Salesstandard processesctices, including Large Data Volume (LDV) considerations. Skilled in identifying and resolving common anti-patterns, including inefficient SOQL queries, improper bulk processing, excessive DML operations, and suboptimal sharing and security model configurations. Salesforce Development Hands-on experience with APEX programming, Visualforce, and Lightning Web Components (LWC). Ability to develop and optimize custom triggers, controllers, batch jobs, and asynchronous processing. Familiarity with governor limits and standard processes for efficient code execution. System Integration & Extensibility Solid understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures. Experience working with OAuth, Platform Events, External Objects, and tools like Salesforce Connect and Event Relay. Certifications: Required: Salesforce Admin, Salesforce Advanced Admin, Service Cloud Consultant Desired: Field Service Consultant, Platform App Builder, Platform Developer 1, Certified Architect Credentials (Application and System Architect)

Role Overview We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization. Key Responsibilities The CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails: CRM System Configuration System Customization: Customize and configure the CRM system to align with the organization's sales, marketing, and customer service processes. Workflow Optimization: Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations. Data Management Data Accuracy: Oversee the accuracy, integrity, and security of customer data within the CRM. Data Maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency. Data Quality Assurance: Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality. User Management User Administration: Administer user accounts within the CRM platform, assigning appropriate roles and access levels based on job functions. User Support: Provide ongoing support and guidance to users, helping them effectively utilize the CRM system. Training and Support Issue Resolution: Address user inquiries and troubleshoot issues related to CRM usage. User Training: Conduct training sessions to improve user adoption and proficiency in CRM tools, ensuring users can fully leverage the CRM's capabilities. Integration and Maintenance System Integration: Collaborate with relevant teams to integrate the CRM system with other business tools and applications, ensuring seamless data flow. System Maintenance: Regularly monitor system performance and conduct necessary maintenance tasks to ensure optimal functionality. Continuous Improvement Industry Trends: Stay informed about CRM best practices, industry trends, and system updates. System Optimization: Proactively identify opportunities for system optimization and improvements in CRM utilization. Compliance and Security Data Security: Ensure data security and compliance with industry regulations and organizational policies. Security Protocols: Implement data protection measures and monitor adherence to security protocols. Qualities We Value Detail-Oriented: Demonstrate meticulous attention to detail, ensuring data accuracy and system reliability. Problem Solver: Exhibit strong problem-solving skills, with the ability to troubleshoot issues and implement effective solutions. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Bachelors degree Experience: Preferably proven experience as a CRM Administrator or in a similar role. Interpersonal Skills: Strong communication and interpersonal skills. Skills (Not mandatory, but will be an added advantage) Foundational Skills CRM Configuration: Proficiency in configuring CRM systems, including customization of fields, workflows, and automation. Data Management: Strong understanding of data management principles, including data deduplication and data quality assurance. User Management: Experience in administering user accounts and managing access levels within a CRM platform. Technical Skills Data Integration: Familiarity with integrating CRM systems with other business tools and applications. CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Compensation: Competitive salary based on experience and qualifications. Work Location: Hyderabad Work Arrangement: Office Work Schedule: 6 Days a week Let's Build Something Amazing Together! If you're passionate about CRM systems and excited by the challenges of a dynamic work environment, we want to hear from you.

About the Role - We are seeking a Salesforce Admin to manage, configure, and troubleshoot FinancialForce (Certinia) modules. You will support the platform's ongoing maintenance, user access management, and process improvements. Customize the tool to fit business needs, implement new processes, and provide training and documentation for end users. Key Responsibilities: Administer and configure FinancialForce (Certinia) modules. Maintain user access, security settings, and system integrity. Customize Salesforce to meet business objectives using Flow, Lightning App Builder. Support process improvements, upgrades, and integrations. Create reports and dashboards, manage system audits. Provide training and documentation to users. Skills Required: Salesforce Admin & Platform App Builder Certifications. 3-5 years of experience in administration and user management. Experience with Salesforce customization, automation (Flow, Lightning). Strong problem-solving and communication skills. Certinia Certification (preferred). Certinia Certification FinancialForce (Certinia) Administration SQL Scripting Salesforce Admin Certification Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Job Title: Salesforce.com Project Manager Location: Pune, full-time About Us: Techila Global Services is a distinguished digital transformation consulting and technology firm with a global footprint spanning the United States, Europe, and the Asia-Pacific region. As a Salesforce.com Platinum Partner, they deliver innovative solutions and strategic guidance to over 100 enterprise clients worldwide, empowering organizations to modernize their operations and drive sustainable growth. Job Description: As a Salesforce.com Project Manager, you will oversee the planning, implementation, and delivery of Salesforce projects. You will collaborate with cross-functional teams, manage project timelines, budgets, and resources, and ensure alignment with business goals. Your deep understanding of Salesforce and proven project management skills will be essential in delivering high-quality solutions. Key Responsibilities: Lead and manage Salesforce projects from initiation through delivery and post-implementation support. Develop and maintain detailed project plans, timelines, and budgets. Collaborate with business stakeholders, IT teams, and external vendors to define project scope, objectives, and deliverables. Monitor project progress, manage risks, and implement corrective actions as needed. Communicate project status, updates, and performance metrics to senior leadership and stakeholders. Ensure adherence to Salesforce best practices and project management methodologies. Facilitate meetings, document requirements, and maintain project documentation throughout the project lifecycle. Oversee user training and change management efforts to ensure smooth adoption of Salesforce solutions. Required Qualifications: Masters in Business, Information Technology, or a related field. 5+ years of project management experience with a focus on Salesforce implementations. Proven track record managing end-to-end Salesforce projects. Strong understanding of Salesforce platform features, functionalities, and integration capabilities. Excellent communication, leadership, and stakeholder management skills. Proficiency with project management tools and methodologies (e.g., Agile, Scrum, Waterfall). Relevant project management certifications (PMP, Agile/Scrum Master, etc.) are a plus. Preferred Qualifications: Advanced Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant). Experience working in fast-paced, dynamic environments. Ability to analyze business processes and recommend improvements leveraging Salesforce technology. Strong problem-solving skills and a proactive, detail-oriented approach. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and innovative work environment. Flexible work arrangements.

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients' on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Basic experience inatleast one of the salesforce cloud. Foundational level of knowledge on LWC, APIs Proficiency in test classes Knowledge on CICD Exposure to development and deployment frameworks Preferred technical and professional experience Experience working in an Agile environment Ability to work directly with clients and understand the requirements Able to work with multiple scrum teams

6 years of experience in salesforce - design, development, integration and support Advanced Developer is highly desirable. Strong knowledge of Agile methodology. Proficiency in Salesforce Admin ,Apex, LWC, AURA,SOQL, Integration is must. Experience in SFDC customization, integration and administration. The ability to take up the responsibility of the team members. Resolve and Help the team queries with his expertise and ability to provide direction to team members. Able to do Code review and suggest the best practices. Excellent communication and presentation skills. Should have strong leadership skills and organizational abilities. Bit bucket/Git hub knowledge is an added advantage

6 years of experience in salesforce - design, development, integration and support Advanced Developer is highly desirable. Strong knowledge of Agile methodology. Proficiency in Salesforce Admin ,Apex, LWC, AURA,SOQL, Integration is must. Experience in SFDC customization, integration and administration. The ability to take up the responsibility of the team members. Resolve and Help the team queries with his expertise and ability to provide direction to team members. Able to do Code review and suggest the best practices. Excellent communication and presentation skills. Should have strong leadership skills and organizational abilities. Bit bucket/Git hub knowledge is an added advantage

6 years of experience in salesforce - design, development, integration and support Advanced Developer is highly desirable. Strong knowledge of Agile methodology. Proficiency in Salesforce Admin ,Apex, LWC, AURA,SOQL, Integration is must. Experience in SFDC customization, integration and administration. The ability to take up the responsibility of the team members. Resolve and Help the team queries with his expertise and ability to provide direction to team members. Able to do Code review and suggest the best practices. Excellent communication and presentation skills. Should have strong leadership skills and organizational abilities. Bit bucket/Git hub knowledge is an added advantage

Description About The Role Exp6- 9 Years Strong technology background with excellent hands-on knowledge of Salesforce application development, OMS Strong in developing Lightning Web Components(LWC), Aura framework UI designing web- pages. Hands on experience on LDS components and lightning app builder. Experience in consuming and exposing SOAP and REST based APIs. Hands on Salesforce Channels such as Partner Community, Success Community cloud communities. In depth understanding of SFDC Profiles / Roles and Sharing Rules , Validation Rules , Tasks , Workflow rules , Triggers , Visual flow. Experience with the Salesforce.com APEX data loader , CI/CD. Certified in SFDC technical domain would be preferred. App Builder Certification is highly recommended. Able to do functional analysis requirements and discuss with business stakeholders able to do technical feasibility and solutioning of the requirements able to create technical design documents experience with salesforce experience cloud, OMS Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Salesforce LWC Languages RequiredENGLISH Role Rarity To Be Defined

Description 6 years of experience in salesforce - design, development, integration and support Advanced Developer is highly desirable. Strong knowledge of Agile methodology. Proficiency in Salesforce Admin ,Apex, LWC, AURA,SOQL, Integration is must. Experience in SFDC customization, integration and administration. The ability to take up the responsibility of the team members. Resolve and Help the team queries with his expertise and ability to provide direction to team members. Able to do Code review and suggest the best practices. Excellent communication and presentation skills. Should have strong leadership skills and organizational abilities. Bit bucket/Git hub knowledge is an added advantage Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Salesforce Languages RequiredENGLISH Role Rarity To Be Defined

Job Description: We are looking for an experienced Salesforce Manual Tester to be part of our team developing solutions on the Salesforce platform. We are looking for individuals who share our passion for building great solutions. If you have an eye for details and have a can-do attitude - this place is for you. Role & responsibilities Review functional requirements and technical designs to create detailed, comprehensive and well-structured test plans and test cases. Understand system components and process workflows, how they interact with one another, and perform different types of testing: functional, system, regression etc. Communicate any obstacles to raise awareness and avoid project impediments and overall project timeline disruption. Collaborate with product owners, business analysts, and developers on tasks related to the planning, testing, and coordination of release activities. Help resolve any issues. Maintain a flexible and proactive work environment Demonstrate excellent communication skills and collaborate effectively with teammates and customers Required Skills: Ability to learn complex business processes, pick up unfamiliar concepts quickly Ability to perform Salesforce admin related tasks Clear communicator - you are concise and articulate in speech and writing A team player who is ready to look beyond assigned tasks, assists other team members and contributes to overall success of project Deep experience and understanding of web application/mobile/product testing Desire to improve QA process and create new processes where gaps are identified Experience working in an Agile/Scrum environment Preferred candidate profile Minimum 4 years of experience in manual testing. A minimum 3 years of experience working in Salesforce (must), preferably Salesforce Sales and Service Cloud BE \ B-Tech \ BS or ME \ M-Tech \ MS \ MCA degree in any disciplines of Computer Science, Computer or Software Engineering with minimum 60% at graduation/post graduation. Knowledge of released management, version control concepts and tools like GIT is preferred Basic understanding of web application architecture ISTQB and/or Salesforce Admin certification is nice to have Candidate should be available to attend in-person interview in our office at Baner Available to join in less than 15 days if selected

Description 6 years of experience in salesforce - design, development, integration and support Advanced Developer is highly desirable. Strong knowledge of Agile methodology. Proficiency in Salesforce Admin ,Apex, LWC, AURA,SOQL, Integration is must. Experience in SFDC customization, integration and administration. The ability to take up the responsibility of the team members. Resolve and Help the team queries with his expertise and ability to provide direction to team members. Able to do Code review and suggest the best practices. Excellent communication and presentation skills. Should have strong leadership skills and organizational abilities. Bit bucket/Git hub knowledge is an added advantage Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Salesforce Languages RequiredENGLISH Role Rarity To Be Defined

Description 6 years of experience in salesforce - design, development, integration and support Advanced Developer is highly desirable. Strong knowledge of Agile methodology. Proficiency in Salesforce Admin ,Apex, LWC, AURA,SOQL, Integration is must. Experience in SFDC customization, integration and administration. The ability to take up the responsibility of the team members. Resolve and Help the team queries with his expertise and ability to provide direction to team members. Able to do Code review and suggest the best practices. Excellent communication and presentation skills. Should have strong leadership skills and organizational abilities. Bit bucket/Git hub knowledge is an added advantage Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Salesforce Languages RequiredENGLISH Role Rarity To Be Defined

Description 6 years of experience in salesforce - design, development, integration and support Advanced Developer is highly desirable. Strong knowledge of Agile methodology. Proficiency in Salesforce Admin ,Apex, LWC, AURA,SOQL, Integration is must. Experience in SFDC customization, integration and administration. The ability to take up the responsibility of the team members. Resolve and Help the team queries with his expertise and ability to provide direction to team members. Able to do Code review and suggest the best practices. Excellent communication and presentation skills. Should have strong leadership skills and organizational abilities. Bit bucket/Git hub knowledge is an added advantage Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Salesforce Languages RequiredENGLISH Role Rarity To Be Defined

About The Role Total 3 to 12years of experience. Should have 3+ year of experience with Salesforce CPQ. Should have good experience in declarative business logic (Workflow and Approval Process, Process Builder, Validation and Assignment Rules) and programmatic business logic (Apex, Visualforce & Lightning). Should hands on experience with XML, JSON, jQuery, JavaScript, HTML, SOAP/REST, CSS & Bootstrap CS. Should have exposure to Sales, Service, Communities, & Einstein Analytics. Should have good understanding of overall SFDC data model and security landscape. Nice to have exposure to Salesforce Lightning components (LWC). Nice to Integration knowledge using REST and SOAP API. Should have fair communication skills written & oral. Salesforce CPQ certification is preferable. Salesforce Admin & PD1 certification is preferable. Primary Skills CPQ Salesforce

Job Title: Salesforce Administrator Reports To: Head of Revenue Operations This is a proactive, hands-on role requiring ownership, strong management skills, and a Salesforce-centric focus. As a Salesforce Administrator, you will ensure Salesforce remains a comprehensive sales tool, supporting daily operations and continuous improvement. You will work closely with teams across the business, ensuring that Sales Cloud and CPQ (Configure, Price, Quote) deliver maximum value. Your role will focus on user management, configuration, automation, and data integrity, while also improving reporting and streamlining processes within the Go to Market Team. Key Responsibilities: User & Licence Management Manage user setup, deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules. Ensure security settings align with best practices and company policies. Provide end-user support, resolving queries and handling user support tickets. Salesforce Configuration & Maintenance Recommend and administer configuration changes, including: Flows, assignment rules, approval processes Fields, page layouts, record types, dynamic layouts Apps, actions, custom settings, mobile administration Dashboards and reports Build and manage automations using Flows to improve efficiency. Manage sandbox testing environments and deployments. Conduct regular system maintenance (Security Reviews, Release Updates, Health Check, Optimiser). Sales Cloud & CPQ Support Support and enhance Sales Cloud and CPQ, ensuring they meet business needs. Identify and implement improvements to Salesforce processes related to sales operations and quoting. Provide recommendations on data structuring and reporting to optimise business insights. Improve reporting capabilities, generate bespoke data for projects, and design new workflows. Data Management & Process Documentation Maintain data integrity, implementing deduplication, validation rules, and automation. Conduct regular audits to ensure data quality and compliance. Document system configurations, processes, and workflows for internal use. User Training & Adoption Onboard new users and provide ongoing training to end users to improve system adoption. Develop user guides, training materials, and best practice documentation. Monitor and improve user engagement with Salesforce tools and features. Technical Support & Integrations Support integrations with third-party applications (e.g., DocuSign, Conga, Mailchimp). Work with developers and external consultants for advanced configurations and troubleshooting. What You Will Need Qualifications & Background Required: Certified Salesforce Administrator. 2+ years hands-on experience as a Salesforce Administrator, with expertise in Sales Cloud and CPQ. Strong Salesforce product knowledge, particularly in user management, configuration, and automation. Desirable: Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder). Experience working with integrated applications. Key Skills & Competencies Required: Self-starter, highly organised, and able to manage multiple tasks simultaneously. Strong problem-solving skills and attention to detail. Excellent customer focus, ensuring Salesforce meets user needs. Ability to build strong relationships across multidisciplinary teams, both virtually and in person. Strong presentation, reporting, and research skills. Good Microsoft Office skills, particularly Excel. Familiarity with relational databases and CRM (Customer Relationship Management) systems is an advantage. Desirable: Curious, creative, and dynamic able to think outside the box and challenge the norm. Demonstrates continued personal and professional development. Active participation in the Salesforce community.

Job description Job Overview This is a technical leadership role that will lead the Sales and CRM (Salesforce) support team managing support issues and minor enhancements. This role will have strong leadership, communication, work management, and Salesforce technical skills, managing a strong Salesforce technical team. Work organization and planning skills are critical to ensure success in a fast-paced cross functional environment. This candidate will have to quickly learn and understand the Digitals Sales and CRM(Salesforce) applications and the related integrations with the other systems. Responsibilities: Leadership and Team Management: Proven experience in leading teams and ensuring timely project delivery. Foster collaboration and mentorship to drive performance. Self-Motivation and Results Orientation: Results-driven with urgency and attention to detail. Prioritize tasks effectively and work independently. Incident Management: Manage ServiceNow incidents, escalations, and root cause analysis. Conduct post-incident reviews to improve processes. Backlog and Enhancement Management: Evaluate, prioritize, and coordinate enhancement requests. Maintain an organized backlog for efficiency. Technical Specification and Jira Management: Translate business needs into Jira stories and review technical designs. Collaborate with architects and support teams. Technical Design Leadership: Lead design sessions to create solutions aligned with business goals. Ensure designs meet standards and are feasible. Task Organization: Plan and prioritize tasks effectively to meet deadlines. Adjust schedules as needed to handle challenges. Technical Environment Management: Oversee patches, upgrades, and sandbox maintenance. Ensure a secure, updated operating environment. Documentation and Support Practices: Maintain comprehensive documentation and templates. Refine support processes for improved efficiency. Release Management: Manage DevOps processes and maintain the release calendar. Ensure accurate and conflict-free deployments. Cross-Functional Collaboration: Build strong relationships with stakeholders and teams. Address Salesforce requests and ensure alignment. Vendor Management: Evaluate and manage vendor performance and contracts. Ensure timely and quality service delivery. Workstream and Priority Management: Balance multiple priorities while maintaining quality. Dynamically allocate resources as needs change. Global Communication Flexibility: Accommodate time zones for global team communications. Ensure seamless collaboration internationally. Candidate Desired Profile: Bachelor's or higher degree in Computer Science or equivalent • Proven track record of Salesforce Technical Leadership • 8+ years of IT experience, 4+ years of Salesforce Development leadership experience • Strong analytical and problem-solving skills • Strong object-oriented programming skills, Experience with Apex, Visualforce, Lightning Components (Aura/LWC), and all other Salesforce.com technology • 3+ years of working with Jira and Service Now • Experience mentoring junior developers and leading code review sessions • Strong communication skills with ability to communicate with Business, IT cross-functional teams, and leadership within the organization • Working knowledge of Salesforce.com permission structure, including profiles, roles, and permission sets, and Salesforce.com security architecture • Strong knowledge of Salesforce.com standard configuration components • Working knowledge of Salesforce.com Metadata API and deployment practices • Salesforce Certified Admin/Platform Developer/Architect strongly preferred • Working knowledge of Copado DevOps tool • Knowledge of ASP.NET and T-SQL is a plus • Solid understanding and experience using Eloqua is a plus

Please WhatsApp your resume @ 9910008177 email at hr@buniyad.com Job brief We are looking for a Salesforce Administrator to join our team to ensure our company capitalizes on the benefits offered by this innovative CRM system. Salesforce Administrator responsibilities include creating user accounts, maintaining our sales databases and training staff on the effective use of Salesforce products. Ultimately, you will work with a small team of IT professionals to ensure our organization utilizes different tools and capabilities offered by Salesforce effectively and efficiently. Responsibilities Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups Resolve user support tickets Identify and gather requirements from users and stakeholders Support team members and monitor user adoption of Salesforce tools in our organization Provide ongoing user training and create training materials as needed Requirements and skills Proven work experience as a Salesforce Administrator or similar role Salesforce certified administrator or Salesforce advanced administrator certification Extensive experience in the administration and maintenance of Salesforce systems Experience in performing Salesforce upgrades and ensuring successful integration Exceptional ability to create and maintain Salesforce databases In-depth knowledge of Salesforce products and their functionalities

Salesforce Administrator/Support Position Overview: We are seeking a detail-oriented and proactive Salesforce Administrator (Support) to join our team. This role is ideal for a mid-level professional with 4-7 years of experience in Salesforce administration, system support, and user training. The successful candidate will be responsible for maintaining the Salesforce platform, ensuring data integrity, providing user support, and assisting in system enhancements. Key Responsibilities: User Support & Training: Act as the primary point of contact for Salesforce-related queries, troubleshoot user issues, and provide training to ensure effective platform utilization. System Maintenance: Perform routine system health checks, manage data integrity, and oversee security settings, profiles, roles, and permission sets. Configuration & Customization: Configure Salesforce objects, fields, page layouts, workflows, validation rules, and reports to support business needs. Process Automation: Implement and optimize automation using Process Builder, Flows, and approval processes to improve efficiency. Data Management: Oversee data imports, exports, and mass updates while ensuring data quality and compliance with company standards. Collaboration: Work closely with cross-functional teams, including Sales, Marketing, and IT, to gather requirements and deliver system improvements. Reporting & Analytics: Develop reports and dashboards to provide business insights and support decision-making. System Enhancements & Projects: Assist in testing and implementing new Salesforce features, integrations, and releases. Required Qualifications: 4-7 years of experience as a Salesforce Administrator in a support or system maintenance role. Salesforce Administrator Certification (ADM-201) is highly preferred. Strong knowledge of Salesforce configuration, including user management, security, reports, dashboards, workflows, and automation tools (Flows, Process Builder). Experience with troubleshooting user issues and providing technical support. Familiarity with data management tools such as Data Loader and Import Wizard. Basic understanding of Salesforce integrations and third-party applications (e.g., AppExchange solutions). Knowledge of Sales Cloud and Service Cloud functionalities is a plus. Key Competencies: Excellent communication skills (both written and verbal) with the ability to explain technical concepts to non-technical users. Strong problem-solving and analytical skills to identify, diagnose, and resolve system issues efficiently. Ability to work independently and manage multiple tasks in a fast-paced environment. Attention to detail with a strong focus on data integrity and system security. A proactive approach to learning and staying updated on Salesforce best practices and new features.

About Instead Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline. Instead's investors include Sarah Guo from Conviction (conviction.com) and many of our customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer, Bloomberg — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG. Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40. What You'll Do Design, configure, test, and deploy robust Salesforce solutions. Manage user setup, profiles, and roles to ensure efficient administration and support of our Salesforce environment. Develop and maintain comprehensive documentation covering processes, policies, configurations, and user guides. Create and manage validation rules and custom workflows to streamline operational processes. Conduct intermediate user testing by developing test plans, creating user test cases, and coordinating testing efforts. Perform regular audits to maintain high standards of data quality and integrity. Stay current with the latest Salesforce releases and AppExchange improvements to drive system enhancements. Bonus (we’ll teach if you don’t have experience): Systems Management: Oversee administration and support for key systems including Salesforce, Jira, Okta, Zoom, and GSuite, ensuring optimal performance and reliability. Helpdesk Support: Provide high-quality helpdesk support for hardware, software, and OS-related issues to maintain seamless business operations. Security & Compliance: Perform regular security and process audits to ensure compliance with SOC II and other relevant standards, safeguarding our digital assets. What You'll Need Must have familiarity with Apex Bachelor’s degree or equivalent experience Salesforce Administrator certification or equivalent experience 4+ years of relevant hands-on Salesforce configuration experience Working knowledge of dynamic dashboards and report builder Experience working in Lightning Apps, Process Automation, Integrations, Users (Permission Sets, Profiles, Roles), Fields, and Objects. Experience with Salesforce configuration options, data model/architecture, and security model Experience with Salesforce change management Excel in a collaborative environment; we work with Legal, Finance, IT, Marketing, Sales, and product teams. Release & environment management (i.e.: deployments). Experience integrating Salesforce.com with other business applications preferred Equal Opportunity Employer - M/F/D/V As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

Core Technical Skills Apex Programming Writing triggers, batch jobs, scheduled jobs, and asynchronous processing. Lightning Web Components (LWC) & Aura Developing dynamic, scalable UIs. Visualforce Pages Creating custom UI components when necessary. Salesforce APIs (REST/SOAP, Bulk, Streaming) Integrating with third-party applications. SOQL & SOSL Writing optimized queries for efficient data retrieval. Flows & Process Builder Automating business logic declaratively. Platform Events & Pub/Sub Model Enabling real-time data communication. CRM & Customization Skills Custom Objects & Fields Extending Salesforce data models. Validation Rules & Formula Fields Ensuring data accuracy and consistency. Security & Sharing Rules Managing Profiles, Roles, Permission Sets, and OWDs. Reports & Dashboards Creating analytics for business users. Dynamic Forms & Actions Enhancing user experience and flexibility. Integration & Deployment External System Integration Using REST, SOAP, Webhooks, and Middleware (MuleSoft, Dell Boomi, etc.). CI/CD & Version Control Managing deployments with Git, Bitbucket, Salesforce DevOps Center. Metadata API, Change Sets, SFDX Efficient deployment and configuration. Soft Skills & Certifications Problem-Solving & Debugging Troubleshooting Apex, LWC, and integration issues. Collaboration & Communication Working effectively with cross-functional teams. Agile & Scrum Methodologies Experience in iterative development. Salesforce Certifications (Admin, Developer Preferred but not mandatory).