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4.0 - 10.0 years
0 Lacs
all india, gurugram
On-site
As a Training Manager at our company, you will be responsible for driving capability building for hotel operations teams across India. Your main focus will be on designing and delivering training programs on service excellence, SOPs, compliance, sales upselling, and leadership development to ensure a positive impact on guest experience, unit performance, and people metrics. Key Responsibilities: - Conduct Training Needs Analysis (TNA) and create quarterly learning plans for units. - Develop and deliver various training programs including instructor-led, virtual, and on-the-job sessions, as well as digital microlearning and SOP playbooks. - Ensure standardization and audit of SOP adherence, a...
Posted 1 week ago
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