Position: Sales Technology Specialist Level: Mid Location: India Type: Full-Time Location: Bangalore Hybrid Shift Timings: Rotational (Includes night shifts) Interested candidate please share your updated CV on sujatha.sirigiri@marketstar.com About the Role: We are looking for a dedicated and technically adept Sales Technology Specialist to join our team. This mid-level role is ideal for individuals with technical experience and a willingness to learn or understand sales processes and terminology. The successful candidate will be responsible for deploying, configuring, and supporting various sales tools and systems, ensuring they meet real business needs. Key Responsibilities: Tool Deployment and Configuration: Deploy, configure, and support a variety of sales tools and systems, including Outreach, Gong, Apollo, Clay, and others. User Support: Provide friendly and practical escalated support to users, helping them solve everyday problems quickly and efficiently. System Maintenance: Regularly check and maintain systems to ensure they are running smoothly and correctly. Collaboration: Work closely with technical and sales teams to ensure technology solutions align with business needs. Sales Process Understanding: Develop a solid understanding of typical sales processes and motions, mapping client-specific needs to tool capabilities. Qualifications: Technical Experience: Some technical experience is helpful, with a willingness to learn and adapt to new sales processes and terminology. Sales Tools Proficiency: Familiarity with sales tools such as Outreach, Gong, Apollo, and Clay is preferred. Problem-Solving Skills: Strong problem-solving skills to provide effective user support and maintain system functionality. Communication Skills: Excellent communication and interpersonal skills to collaborate effectively with both technical and sales teams. Adaptability: Ability to learn new applications and tools quickly, applying concepts learned from previous experiences. Other responsibilities: Perform additional duties and assume other responsibilities as assigned or deemed necessary by the Director to support departmental goals and organizational needs. Preferred Qualifications: Education: Bachelor's degree in Information Technology, Business, or a related field. Experience: 3+ years of experience in a similar role, with a proven track record of supporting and maintaining sales tools and systems. Certifications: Relevant certifications in sales tools or technology (e.g., Outreach Certified, Gong Certified). What is in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeing sessions, real-time grievance redressal, and work flexibility. We are a people-first organization with policies and processes that help you bring the best version of yourself into work, including fast-track growth for high-potential folks. An opportunity to be associated with the worlds leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. HR Spoc - Sujata
