Sales & Service Representative

We need someone who is well versed in the Industrial space with products such as Metal working fluids, greases, cutting oils, etc.

Responsibilities

Present, promote and sell products/services using solid arguments to existing and prospective customers

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

Establish, develop and maintain positive business and customer relationships

Reach out to customer leads through cold calling

Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments

Analyze the territory/market's potential, track sales and status reports

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Keep abreast of best practices and promotional trends

Continuously improve through feedback

Skills

Proven work experience as a sales representative

Excellent knowledge of MS Office

Familiarity with BRM and CRM practices along with ability to build productive business professional relationships

Highly motivated and target driven with a proven track record in sales

Excellent selling, communication and negotiation skills

Prioritizing, time management and organizational skills

Ability to create and deliver presentations tailored to the audience needs

Relationship management skills and openness to feedback

ITI/BTech or equivalent experience in the field