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Sales (Retention) - Mumbai

4 - 7 years

Mumbai

Posted:11 hours ago

Job Description

Role: Retention Sales

Location: Mumbai

Roles and Responsibilities

  • Manage key client relationships, ensuring high levels of satisfaction and retention.
  • Develop and execute account plans to drive business growth and revenue expansion.
  • Collaborate with internal teams to deliver exceptional client service and support.
  • Identify new opportunities for upselling and cross-selling within existing accounts.
  • Analyse market trends and competitor activity to inform strategic decision-making.

Desired Candidate Profile

  • 4 -6 years of experience in Key Account Management or a related field (e.g., Client Account Management).
  • Proven track record of success in managing multiple clients simultaneously.
  • Strong understanding of Key Client Management principles, including relationship building, communication, and problem-solving skills.
  • Ability to work effectively under pressure, prioritising tasks efficiently while meeting deadlines

Skills Required

Key Account Management Upsell Cross Selling Client Retention Client Engagement Enterprise Accounts Client Account Management Business Development

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Work Mode

Work from Office

Job Type

Full Time

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