Sales Representative

Company Overview

Icraft is a premium home décor, gifting, and interior styling brand. We specialize in elegant hampers, customized décor solutions, and styling projects. Our mission is to provide customers with a premium lifestyle experience through creativity and excellent service.

Position Summary

The Sales Representative is primarily responsible for maximizing the in-store customer experience, driving sales through expert product knowledge, nurturing client relationships, and ensuring our products are displayed aesthetically and effectively.

Key Responsibilities

• Provide expert in-store assistance to customers, actively engaging them to understand their needs and offering tailored design solutions.
• Process sales transactions accurately and efficiently using the POS system.
• Handle customer inquiries, concerns, and special orders with professionalism and a resolution-focused approach.
• Develop and maintain strong, long-term relationships with clients through follow-up calls, emails, and personalized communication.
• Assist in managing the client database, ensuring all sales and relationship notes are logged accurately.
• Invite repeat business by keeping clients informed of new arrivals, exclusive promotions, and store events.
• Execute and maintain the in-store display of products according to visual merchandising guidelines to ensure a beautiful, inspiring, and clutter-free environment.
• Assist the Store Manager with inventory-related tasks, including receiving, ticketing, and organizing both on-display and off-the-shelf stock.
• Ensure the sales floor is continuously tidy, stocked, and ready for business.

Business Hours

Monday: Closed

Tuesday - Sunday: 10 AM to 8 PM

Job Type: Full-time

Pay: ₹12,500.00 - ₹15,000.00 per month

Ability to commute/relocate:

• Sardarpura, Jodhpur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you comfortable with software such as Word, Excel, Tally, etc? Please list experiences where you've used these applications.
• Please mention your expected salary from this position.

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person