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2.0 - 5.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Asst TL/Coach - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defin...
Posted 22 hours ago
3.0 - 7.0 years
3 - 8 Lacs
kolkata
Work from Office
Assistant Manager - Quality Bangalore, UNext Learning Pvt. Ltd. - Business Development - Business Excellence - Training and Quality - Quality EXPERTISE AND QUALIFICATIONS WORK RELATIONS Main interfaces- with whom one has regular contact in carrying out ones duties (whom one reports to direct & functional and to whom one has interface within and outside the organization? Call Monitoring • Conducting quality checks as per defined guidelines via random audits on sales calls, Chats & CRM audits • Meeting the monthly Assigned Number of audits • Follow up not done /Task not created/Invalid lead lost feedback is highlighted to counsellor & supervisor on real time • Mock Calls for New counsellors as...
Posted 1 week ago
3.0 - 7.0 years
3 - 8 Lacs
chennai
Work from Office
Assistant Manager - Quality Bangalore, UNext Learning Pvt. Ltd. - Business Development - Business Excellence - Training and Quality - Quality EXPERTISE AND QUALIFICATIONS WORK RELATIONS Main interfaces- with whom one has regular contact in carrying out ones duties (whom one reports to direct & functional and to whom one has interface within and outside the organization? Call Monitoring • Conducting quality checks as per defined guidelines via random audits on sales calls, Chats & CRM audits • Meeting the monthly Assigned Number of audits • Follow up not done /Task not created/Invalid lead lost feedback is highlighted to counsellor & supervisor on real time • Mock Calls for New counsellors as...
Posted 1 week ago
3.0 - 7.0 years
3 - 8 Lacs
pune
Work from Office
Assistant Manager - Quality Bangalore, UNext Learning Pvt. Ltd. - Business Development - Business Excellence - Training and Quality - Quality EXPERTISE AND QUALIFICATIONS WORK RELATIONS Main interfaces- with whom one has regular contact in carrying out ones duties (whom one reports to direct & functional and to whom one has interface within and outside the organization? Call Monitoring • Conducting quality checks as per defined guidelines via random audits on sales calls, Chats & CRM audits • Meeting the monthly Assigned Number of audits • Follow up not done /Task not created/Invalid lead lost feedback is highlighted to counsellor & supervisor on real time • Mock Calls for New counsellors as...
Posted 1 week ago
3.0 - 7.0 years
3 - 8 Lacs
hyderabad
Work from Office
Assistant Manager - Quality Bangalore, UNext Learning Pvt. Ltd. - Business Development - Business Excellence - Training and Quality - Quality EXPERTISE AND QUALIFICATIONS WORK RELATIONS Main interfaces- with whom one has regular contact in carrying out ones duties (whom one reports to direct & functional and to whom one has interface within and outside the organization? Call Monitoring • Conducting quality checks as per defined guidelines via random audits on sales calls, Chats & CRM audits • Meeting the monthly Assigned Number of audits • Follow up not done /Task not created/Invalid lead lost feedback is highlighted to counsellor & supervisor on real time • Mock Calls for New counsellors as...
Posted 1 week ago
3.0 - 7.0 years
3 - 8 Lacs
mumbai
Work from Office
Assistant Manager - Quality Bangalore, UNext Learning Pvt. Ltd. - Business Development - Business Excellence - Training and Quality - Quality EXPERTISE AND QUALIFICATIONS WORK RELATIONS Main interfaces- with whom one has regular contact in carrying out ones duties (whom one reports to direct & functional and to whom one has interface within and outside the organization? Call Monitoring • Conducting quality checks as per defined guidelines via random audits on sales calls, Chats & CRM audits • Meeting the monthly Assigned Number of audits • Follow up not done /Task not created/Invalid lead lost feedback is highlighted to counsellor & supervisor on real time • Mock Calls for New counsellors as...
Posted 1 week ago
3.0 - 7.0 years
3 - 8 Lacs
ahmedabad
Work from Office
Assistant Manager - Quality Bangalore, UNext Learning Pvt. Ltd. - Business Development - Business Excellence - Training and Quality - Quality EXPERTISE AND QUALIFICATIONS WORK RELATIONS Main interfaces- with whom one has regular contact in carrying out ones duties (whom one reports to direct & functional and to whom one has interface within and outside the organization? Call Monitoring • Conducting quality checks as per defined guidelines via random audits on sales calls, Chats & CRM audits • Meeting the monthly Assigned Number of audits • Follow up not done /Task not created/Invalid lead lost feedback is highlighted to counsellor & supervisor on real time • Mock Calls for New counsellors as...
Posted 1 week ago
3.0 - 7.0 years
3 - 8 Lacs
gurugram
Work from Office
Assistant Manager - Quality Bangalore, UNext Learning Pvt. Ltd. - Business Development - Business Excellence - Training and Quality - Quality EXPERTISE AND QUALIFICATIONS WORK RELATIONS Main interfaces- with whom one has regular contact in carrying out ones duties (whom one reports to direct & functional and to whom one has interface within and outside the organization? Call Monitoring • Conducting quality checks as per defined guidelines via random audits on sales calls, Chats & CRM audits • Meeting the monthly Assigned Number of audits • Follow up not done /Task not created/Invalid lead lost feedback is highlighted to counsellor & supervisor on real time • Mock Calls for New counsellors as...
Posted 1 week ago
3.0 - 7.0 years
3 - 8 Lacs
noida
Work from Office
Assistant Manager - Quality Bangalore, UNext Learning Pvt. Ltd. - Business Development - Business Excellence - Training and Quality - Quality EXPERTISE AND QUALIFICATIONS WORK RELATIONS Main interfaces- with whom one has regular contact in carrying out ones duties (whom one reports to direct & functional and to whom one has interface within and outside the organization? Call Monitoring • Conducting quality checks as per defined guidelines via random audits on sales calls, Chats & CRM audits • Meeting the monthly Assigned Number of audits • Follow up not done /Task not created/Invalid lead lost feedback is highlighted to counsellor & supervisor on real time • Mock Calls for New counsellors as...
Posted 1 week ago
3.0 - 7.0 years
3 - 8 Lacs
bengaluru
Work from Office
Assistant Manager - Quality Bangalore, UNext Learning Pvt. Ltd. - Business Development - Business Excellence - Training and Quality - Quality EXPERTISE AND QUALIFICATIONS WORK RELATIONS Main interfaces- with whom one has regular contact in carrying out ones duties (whom one reports to direct & functional and to whom one has interface within and outside the organization? Call Monitoring • Conducting quality checks as per defined guidelines via random audits on sales calls, Chats & CRM audits • Meeting the monthly Assigned Number of audits • Follow up not done /Task not created/Invalid lead lost feedback is highlighted to counsellor & supervisor on real time • Mock Calls for New counsellors as...
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
bengaluru, karnataka, india
On-site
*Job Description Freelance Performance Coach (Premium Car Brand)* Locations: Delhi, Bangalore, Mumbai We are urgently hiring freelance Performance Coaches for Premium Car Brand as part of a pilot program. About the Role As a Performance Coach, you will work closely with Premium Car Brand's Sales, Training and Sales Quality Teams to enhance dealership sales effectiveness. You will conduct dealership visits, coach sales teams, assess sales processes, and provide improvement reports. *Key Responsibilities* -Conduct dealership visits and evaluate sales processes, customer handling, infrastructure readiness, and team performance. -Interact with senior dealership management and provide coaching to...
Posted 2 weeks ago
3.0 - 7.0 years
3 - 8 Lacs
bengaluru
Work from Office
Assistant Manager - Quality Bangalore, UNext Learning Pvt. Ltd. - Business Development - Business Excellence - Training and Quality - Quality EXPERTISE AND QUALIFICATIONS WORK RELATIONS Main interfaces- with whom one has regular contact in carrying out ones duties (whom one reports to direct & functional and to whom one has interface within and outside the organization? Call Monitoring • Conducting quality checks as per defined guidelines via random audits on sales calls, Chats & CRM audits • Meeting the monthly Assigned Number of audits • Follow up not done /Task not created/Invalid lead lost feedback is highlighted to counsellor & supervisor on real time • Mock Calls for New counsellors as...
Posted 2 weeks ago
2.0 - 3.0 years
4 - 4 Lacs
bengaluru
Work from Office
Greetings from 1Point1 Solutions.. Looking for an Immediate Joiners... Hiring for Quality Auditor Department - Quality Designation : Quality Auditor Salary : 4 LPA - 4.5 LPA Work Place : Bangalore(Kudlu gate) Experience : Sales domain experience being an QA is Manadatory Languages : Excellent English + Good Hindi + Kannada + Tamil + Telugu Interested candidates can call to HR Pruthvi - 9620664492 or can share your updated Cv to same watsapp number
Posted 1 month ago
3.0 - 8.0 years
6 - 12 Lacs
bengaluru
Work from Office
Presales Manager leads a high-performing team, optimizes presales operations, drives lead qualification, and enhances conversions through data-driven insights and strategic process management in the real estate sector.
Posted 1 month ago
0.0 - 3.0 years
0 - 2 Lacs
hyderabad
Work from Office
Role Purpose: To establish and maintain the gold standard for sales conversations at NxtWave, and to serve as the core human intelligence driving the development of our next-generation AI-powered call auditing platform. About the Role: We are looking for sharp, analytical, and detail-oriented individuals to form the founding team of our new Sales Quality division. With over 4,000 sales calls happening daily, ensuring consistent quality is paramount to our success. In this role, you will start by manually auditing sales calls to become a deep subject matter expert on what a successful conversation at NxtWave looks like. But this is not a typical, manual QA job. Your primary mission is to use ...
Posted 1 month ago
0.0 - 3.0 years
0 - 2 Lacs
hyderabad
Work from Office
Role Purpose: To establish and maintain the gold standard for sales conversations at NxtWave, and to serve as the core human intelligence driving the development of our next-generation AI-powered call auditing platform. About the Role: We are looking for sharp, analytical, and detail-oriented individuals to form the founding team of our new Sales Quality division. With over 4,000 sales calls happening daily, ensuring consistent quality is paramount to our success. In this role, you will start by manually auditing sales calls to become a deep subject matter expert on what a successful conversation at NxtWave looks like. But this is not a typical, manual QA job. Your primary mission is to use ...
Posted 1 month ago
0.0 - 3.0 years
0 - 2 Lacs
hyderabad
Work from Office
Role Purpose: To establish and maintain the gold standard for sales conversations at NxtWave, and to serve as the core human intelligence driving the development of our next-generation AI-powered call auditing platform. About the Role: We are looking for sharp, analytical, and detail-oriented individuals to form the founding team of our new Sales Quality division. With over 4,000 sales calls happening daily, ensuring consistent quality is paramount to our success. In this role, you will start by manually auditing sales calls to become a deep subject matter expert on what a successful conversation at NxtWave looks like. But this is not a typical, manual QA job. Your primary mission is to use ...
Posted 1 month ago
5.0 - 6.0 years
3 - 4 Lacs
hyderabad
Work from Office
The Chat Quality Analyst & Training Executive is a dual-role position responsible for monitoring and improving the quality of chat-based sales conversations while also training and developing sales teams. The role ensures agents consistently deliver high-quality customer interactions, follow sales processes, and achieve maximum conversion rates. This position plays a key role in enhancing performance through quality evaluations, coaching, structured training programs, and continuous improvement initiatives. Role & responsibilities Monitor and evaluate chat conversations for quality, sales effectiveness, and compliance. Provide feedback and coaching to improve agent communication, sales pitch...
Posted 1 month ago
3.0 - 8.0 years
6 - 12 Lacs
hyderabad
Work from Office
Presales Manager leads a high-performing team, optimizes presales operations, drives lead qualification, and enhances conversions through data-driven insights and strategic process management in the real estate sector.
Posted 2 months ago
1.0 - 6.0 years
3 - 4 Lacs
hyderabad
Work from Office
Job Summary: We are looking for a detail-oriented Sales Quality Analyst to evaluate and enhance the performance of our telesales team . The ideal candidate will monitor sales calls, assess communication quality, ensure compliance with company standards, and provide actionable feedback to improve conversion rates and customer satisfaction. Key Responsibilities: Monitor and evaluate inbound/outbound telesales calls to ensure adherence to sales scripts, compliance standards, and customer engagement guidelines. Identify key improvement areas and share constructive feedback with sales executives. Track quality metrics such as conversion rate, call handling, and communication effectiveness. Collab...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Role Overview: As a Sales Auditor at TYA, you will be responsible for conducting audits of sales calls, processes, and documentation to ensure compliance with company standards and ethical practices. You will review lead handling, client interactions, and closure techniques to identify performance gaps. Your role will involve preparing structured audit reports with clear insights and actionable recommendations. Collaborating with Sales Trainers and Managers to drive continuous improvement in sales conversion and customer experience will be a key aspect of your responsibilities. Additionally, you will monitor accuracy in sales reporting, incentive calculations, and achievement tracking while ...
Posted 3 months ago
1.0 - 2.0 years
0 - 3 Lacs
thane, navi mumbai
Work from Office
Urgent Reuirement for Quality Analyst ( 1 years Insurance, Customer, Collection experienced ) Premium process fluent or good English Communication Salary :- upto 30k Location - Ghansoli Salary date - 1st of every month HR Akshada 8097919712
Posted 3 months ago
1.0 - 6.0 years
0 - 0 Lacs
delhi, faridabad, ghaziabad
On-site
Dear Candidates, we are seeking US Travel Sales Agents in Delhi Shift time 8.30 pm - 4.30 am Cab facility available for West Delhi, Faridabad,Noida Salary upto 60k + unlimited incentives Location: Delhi Job Description Excellent Comms skills Must have work experience in US/UK Travel PPC or meta Calls Interested candidates call/whtup @9650997623
Posted 5 months ago
3.0 - 8.0 years
7 - 13 Lacs
Hyderabad, Bengaluru
Work from Office
Hiring for Sales Operations/Sales reporting Grad Blr/Hyd Salary goes upto - 7.9-13LPA Depends on exp Drop cv on supreet.imaginators@gmail.com Required Candidate profile Need good communication skills Need Immediate joiners
Posted 5 months ago
3.0 - 8.0 years
7 - 17 Lacs
Hyderabad, Bengaluru
Work from Office
Hiring for Sales Operations/Sales reporting/Trainer/Quality Assurance Sales Support , pricing,order management, partner enablement, etc. Grad Blr/Hyd Salary goes upto - 7.9-17LPA Depends on exp Shristi-8800967949 shristiguptaimaginators@gmail.com Required Candidate profile Need good communication skills Need Immediate joiners
Posted 6 months ago
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