Assistant Manager, Quality Analyst Interview Kickstart

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a QA Assistant Manager at Interview Kickstart, you will play a critical role in ensuring the integrity and consistency of the sales operations. This high-impact role involves reviewing sales calls for quality, accuracy, and compliance with standards, tracking deals, validating pipeline data, and ensuring accurate reporting across tools to directly influence sales performance and customer experience. Key Responsibilities: - Listen to and evaluate recorded sales calls to ensure adherence to scripts, compliance, and best practices. - Identify trends, training gaps, and areas for process improvement based on call reviews. - Ensure accurate tracking of all deals from opportunity to closure. - ...

Posted 3 weeks ago

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Assistant Manager, Quality Analyst Interview Kickstart

5.0 - 7.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Who are we, you ask At Interview Kickstart (IK), we help candidates succeed in their toughest technical interviews for top companies like Google, Facebook, Netflix, and more. We provide intensive prep courses led by current and former hiring managers at these top tech companies. Since our inception, we've successfully trained over 25,000 engineers, helping them achieve their career goals. Role Overview: As a QA Assistant Manager, you'll play a critical role in ensuring the integrity and consistency of our sales operations. You'll be responsible for reviewing sales calls for quality, accuracy, and compliance with our standards. You'll also support our revenue teams by tracking deals, validati...

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Quality Analyst Paradise Recruitment Consultant

2.0 - 4.0 years

4 - 5 Lacs

mumbai suburban

Work from Office

Minimum of 2-year experience as a Sales QA Age not more than 28 years

Posted 1 month ago

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Quality Analyst Paradise Recruitment Consultant

2.0 - 4.0 years

4 - 5 Lacs

bengaluru

Work from Office

Minimum of 2-year experience as a Sales QA Age not more than 28 years

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Quality Analyst NOVAC

1.0 - 6.0 years

2 - 5 Lacs

navi mumbai

Work from Office

Job Description:- Hiring for Sales & Customer Care Quality Analyst for Novac Technology Solutions(Shriram Finance) Job profile: Performs call monitoring and provides trend data to management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call centre staff. Prepares and analyzes internal quality reports for management staff review. . Handle team of Verification dept & Quality Analysts. Requirements: 1+ year of call BPO Customer care & Sales experience, preferably in BFSI/NBFC. Experience into BFSI/...

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Call Quality Auditor UniAcco

13.0 - 17.0 years

0 Lacs

maharashtra

On-site

As a Sales Quality Assurance Analyst, you will be responsible for monitoring and evaluating sales calls, emails, and CRM entries to ensure adherence to scripts, communication quality, compliance, and accuracy. You will score and document QA assessments, providing feedback and recommendations to sales team members for continuous improvement. Collaboration with Team Leads/Managers to establish quality standards, scripts, and benchmarks will be a key aspect of your role. Additionally, you will support in creating and delivering training sessions based on QA findings, analyzing quality score trends, and reporting key insights to stakeholders. Your role will also involve ensuring CRM hygiene and ...

Posted 2 months ago

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Quality Control Analyst UniAcco

13.0 - 17.0 years

0 Lacs

maharashtra

On-site

As a Sales Quality Assurance Specialist, your main responsibilities will involve monitoring and evaluating sales calls, emails, and CRM entries to ensure adherence to scripts, communication quality, compliance, and accuracy. You will be tasked with scoring and documenting QA assessments, identifying areas of improvement and excellence, and providing constructive feedback and recommendations to sales team members to enhance communication and process effectiveness. Additionally, you will collaborate with Team Leads/Managers to develop quality standards, scripts, and benchmarks, as well as support in designing and delivering training or coaching sessions based on QA findings. Your role will als...

Posted 3 months ago

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