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0.0 - 4.0 years

0 - 0 Lacs

maharashtra

On-site

Job Description: NDW Group, a renowned part of the Dudhwala legacy with a legacy of commitment, dedication, and values spanning over 5 decades, is currently seeking a CRM Executive to join their team. Specializing in diverse projects including residential, commercial, retail, and hospitality, NDW Group is at the forefront of delivering tailored solutions to meet unique requirements. As the company transitions into a new era of thought leadership with a modern approach and international expertise, this is an exciting opportunity to contribute to their success. As a full-time on-site CRM Executive based in Mumbai, you will play a pivotal role in customer retention, sales, and enhancing overall customer experience. Your responsibilities will involve leveraging your analytical skills and effective communication strategies to engage with customers on a daily basis. The ideal candidate will possess a strong grasp of analytical skills, customer retention abilities, and sales proficiency, along with experience working with CRM software. Additionally, the ability to collaborate effectively in a team environment and a Bachelor's degree in Business Administration or a related field are essential for this role. Proficiency in Google suite and MS Office, along with excellent written communication skills, will be advantageous. If you are a dynamic professional seeking a challenging opportunity with a competitive package ranging from 20k to 35k, then we encourage you to apply for this position. Immediate joining is preferred, and the successful candidate will have the chance to make a significant impact within a forward-thinking organization like NDW Group.,

Posted 1 day ago

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2.0 - 6.0 years

0 Lacs

haryana

On-site

Company Description- JCBL Accessories is a leading organization committed to delivering high-quality automotive products and accessories. We pride ourselves on enhancing the customer experience through innovative solutions and exceptional service and ensuring customer satisfaction . Role Description- We are looking for a full-time, on-site Customer Relationship Management (CRM) Executive at our Gurugram location. The CRM Executive will play a crucial role in managing customer relationships, addressing queries, generating leads, and supporting the sales team. The role requires effective communication, strong analytical skills, and a commitment to enhancing customer satisfaction. Key Responsibilities- Outbound Calling: Initiate and manage outbound calls to build and maintain strong customer relationships. Customer Queries: Address inquiries, resolve issues, and provide product or service information over the phone. Lead Generation: Identify and qualify leads through proactive phone interactions. Data Management: Accurately record call details and update customer profiles in the CRM system. Follow-up Calls: Conduct follow-ups to ensure customer satisfaction, gather feedback, and promote additional services. Sales Support: Collaborate with the sales team by sharing customer insights and leads to enhance sales strategies. Qualifications- Strong communication and customer experience management skills. Sales proficiency and experience in supporting sales teams. Excellent interpersonal and problem-solving abilities. Experience with CRM software is a plus. Bachelors degree in Business Administration or a related field.,

Posted 2 days ago

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1.0 - 6.0 years

3 - 6 Lacs

Gurugram

Work from Office

immediate joiners preferred Minimum 1 year of experience in META Sales( inbound /outbound ), preferably in the UK market. GDS Knowledge: Proficiency in using Amadeus or Galileo. Call FATIMA - 9990683423 Required Candidate profile Communication Skills: Excellent communication skills, with the ability to understand and adapt to UK accents.

Posted 1 month ago

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