Sales Processor (Back office)

Major Responsibilities:

• Order Processing: Accurately enter and process customer orders into the system, verifying details such as product availability, pricing, and customer information.
• Order Verification: Review order information for accuracy and completeness before processing.
• Customer Communication: Communicate with customers regarding order status, delivery timelines, and any issues or discrepancies.
• Coordination: Collaborate with other departments (sales, customer service, inventory, logistics, dispatch) to ensure smooth order fulfillment and timely delivery.
• Documentation: Maintain accurate records of orders, including tracking information and any relevant documentation.
• Problem Solving:Resolve order discrepancies, address customer inquiries, and escalate issues as needed.
• Reporting: Generate reports related to order processing, inventory, and other relevant data.

Looking at somebody with 2+ years of experience in similar role.

Mandatory skills:

• MS Excel
• Should be able to communicate with multiple departments
• Go-getter and confident.

Working days: Monday to Saturday 10am to 7pm

Office location: Andheri East, 15 min walk from railway and metro stations.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment

Schedule:

• Fixed shift

Application Question(s):

• Mention your current salary and notice period here!

Experience:

• total: 2 years (Preferred)

Work Location: In person