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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an ideal candidate for this role, you will be responsible for the following key responsibilities: - Understanding pricing procedures in SAP - Experience with OTC implementations in LATAM countries (Argentina/Mexico/Brazil preferred) - Implementation of BTP solutions related to OTC objects is a plus - Hands-on experience designing interfaces (XML, PDF, Email) and accessing archived documents within Contracts/Sales Orders/Billing Docs - Working on enhancements & support issues in OTC This job is a Contractual / Temporary position with a schedule of Monday to Friday. The work location is in person. Kindly let me know if you need any further details.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Senior Consultant specializing in SAP Customer Services (CS) and Sales & Distribution (SD), you will be responsible for demonstrating a deep understanding of various processes including Contract management, Pricing concepts, Order to Cash (OTC), Partner Determination, Text Management, Taxes, Billing, Credit Management, Back Orders, and Master Data Management (MDM). Your role involves developing system designs that align with high-level conceptual designs and are traceable to both functional and non-functional requirements within projects and enhancements. It will be crucial to ensure that the designs you produce adhere to the architectural roadmap and support the development, execution, and operations of solutions. You will play a key role in delivering design solutions that meet global standards and are scalable, following a global template philosophy. Additionally, you will conduct scoping and fit-gap workshops for projects/enhancements, propose solutions for identified gaps, provide effort estimations, and collaborate closely with business teams to ensure successful project delivery within agreed time, cost, and quality parameters. Your experience in Application Support, SLA adherence, CHR delivery processes, and SAP Project Implementation activities will be valuable in meeting customer requirements. It will be essential to ensure that the solutions you develop are peer-reviewed, well-documented, and aligned with business processes. You will also be responsible for initiating solution testing to maintain quality standards and following standardized design and development processes for efficient delivery. In terms of technology skills, you are expected to have 8 to 10 years of experience as an SAP CS/SD Consultant with a strong expertise in SAP SD/CS module and Supply Chain Management (SCM) processes. Your knowledge should extend to working on interfaces like iDoc, Proxy, etc., through SAP Process Integration/Process Orchestration (PI/PO) to integrate with external platforms. Proficiency in areas such as Quotations, Sales Orders, Contracts, integration of CS module with SD, FICO, MM, and PS modules, as well as familiarity with SAP enterprise data and interface management concepts will be required. Experience in S4 HANA is also a mandatory qualification. Your behavioral skills will be equally crucial, as you will be expected to possess excellent communication skills, both verbal and written, with the ability to tailor communication according to the audience. Strong analytical, logical, and communication skills are necessary, and you should be capable of providing mentorship and guidance to other team members. Being self-motivated, results-oriented, customer-centric, and capable of coordinating with a global team to meet service level agreements are essential traits for this role. Ultimately, your ability to translate business requirements and designs into well-documented system designs, along with your commitment to delivering high-quality solutions within specified timelines, will be critical to your success in this position. Education: BE/B.Tech./MCA/Graduate Years of Experience: 8-10,

Posted 6 days ago

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Documentation Executive, your primary responsibility will be to prepare pre-shipment and post-shipment documentation efficiently. This includes creating invoices and packing lists, coordinating with Custom House Agents (CHA) for custom clearance, and ensuring timely submission to customers. You will be required to liaise with shipping lines, CHAs, and freight forwarders to facilitate the dispatch of goods. In addition, you will also be tasked with preparing and verifying documents for the import of raw materials. It is crucial to maintain accurate physical and digital records related to Supply Chain Management (SCM), including shipment documentation, sales orders, customer purchase orders, shipping bills, and bills of lading. Furthermore, you will play a key role in preparing pro-forma invoices for customer submission and communicating order instructions to the Production Plant. Additionally, you will be responsible for arranging the international courier of samples using services such as DHL and FedEx for timely delivery to customers. Your attention to detail, strong coordination skills, and ability to manage documentation effectively will be essential in ensuring the smooth flow of operations in the logistics and supply chain processes.,

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8.0 - 12.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Senior SAP SD Consultant or SAP SD Lead, you will be responsible for leading SAP Sales and Distribution (SD) implementations, managing cross-functional teams, and driving strategic initiatives across the order-to-cash (O2C) cycle. You will serve as a subject matter expert and ensure seamless integration with other SAP modules. Your key responsibilities will include leading SAP SD implementations, upgrades, and rollouts across global business units, designing and configuring SD processes such as sales orders, pricing, billing, shipping, and credit management, and developing functional specifications for custom developments and enhancements. Additionally, you will be expected to integrate SAP SD with MM, FI, PP, WM, and CRM modules, collaborate with business stakeholders to gather requirements and translate them into SAP solutions, and coordinate with ABAP developers for customizations and enhancements. You will also manage SAP SD project teams to ensure timely delivery of milestones, provide L3 support and resolve complex SAP SD issues, offer mentorship to junior consultants and support team members, optimize existing SAP SD configurations to enhance performance and usability, and ensure compliance with business policies and regulatory requirements. This is a full-time, contractual/temporary position with a contract length of 6 months. The job requires the ability to commute or relocate to Ahmedabad, Gujarat. An important application question is whether you are prepared for a 6-month contractual opportunity at the Ahmedabad onsite, with the possibility of extension based on your performance. You will also be asked about your current CTC, expected CTC, and LWD. The preferred experience for this role includes 8 years in SAP SD. The work location is in person at Ahmedabad, Gujarat.,

Posted 1 week ago

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2.0 - 6.0 years

4 - 9 Lacs

nagpur

Work from Office

Required Technical Skill Set Buying Creation of Purchase requestion & Manage Purchase Orders and good understanding of sales orders Must have:- Create/PR and PO, reconcile purchase orders, Research Resolve order Exceptions, Supplier Identification process in JDE, SAP S4/ ERP and Ariba usage experience Experience in managing Master data related to Procurement Fundamental understanding of Procure to Pay cycle Experience in RFx process Good to have:- Significant exposure as a user of one or more IT tools for supply chain planning Fair Understanding of supply chain for Oil & Gas or Energy Services industry Experience in Purchasing, Sourcing & Supplier Management for goods/ services.

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0.0 - 4.0 years

0 Lacs

hyderabad, telangana

On-site

Genpact is a global professional services and solutions firm with over 125,000 employees in 30+ countries. We are driven by curiosity, agility, and a commitment to creating lasting value for our clients. Our purpose is the relentless pursuit of a world that works better for people. We serve leading enterprises, including the Fortune Global 500, with deep business knowledge, digital operations services, and expertise in data, technology, and AI. We are currently looking for a Process Developer - Order to Cash to join our team in Hyderabad, India. In this role, you will be responsible for managing Aftermarket Order Management of Commercial Spares for the product. Your duties will include handling client calls, drafting emails, and serving as a focal point for order management for various customers. You will collaborate with the supply chain team to ensure orders are shipped on time to meet SLAs. As a Process Developer, you will work closely with domain experts to bring value through disciplined sales pursuit and solution order management skills. You should be knowledgeable about the service industry's realities and pain points and be able to address them using your expertise and technology. **Responsibilities:** - Act as the primary point of contact for assigned customers to process purchase orders into sales orders and coordinate with the supply chain for order allocation. - Handle DD, BOE, RIBA/RID transactions and ensure accurate treatment for recording cash transactions. - Identify process improvements and standardizations for Cash Application processes. - Update and supervise process documentation, incorporating all changes and exceptions. - Participate in improving performance indicators for cash application activities. - Maintain high-quality standards within the team while driving process efficiency. - Collaborate with internal and external teams for accurate and timely process delivery. - Participate in cross-training sessions and pass corresponding assessments. - Report any unsolved or unclear issues to the team leader. **Qualifications:** *Minimum Qualifications:* - Any Graduation (B.Com/B.Sc/BA/MBA) *Preferred Qualifications:* - Knowledge of Procurement and Supply Chain Management If you are a detail-oriented individual with a background in operations and a passion for delivering exceptional service, we encourage you to apply for this full-time position with Genpact.,

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8.0 - 10.0 years

0 - 0 Lacs

bengaluru

Work from Office

Role & responsibilities: 1. 8 to 10 years of experience as SAP CS/SD Consultant 2. Highest level of expertise on SAP SD/CS module & SCM process 3. Should have experience working on several interfaces like iDoc, Proxy, etc. through SAP PI/PO to integrate with external platforms 4. Should have extensive knowledge on Quotations, Sales Orders and Contracts (Value and Quantity) 5. In Depth integration knowledge of CS module with SD, FICO, MM, and PS modules 6. In depth understanding of SAP enterprise data and interface concept and management. 7. Should have knowledge on Service Orders and contracts, Projects functionality for Services w.r.t to Time and Material, Fixed Prices, Integration with external applications, Repairs processes 8. Should have knowledge on timesheet, cost booking using timesheet and Resource Related Billing 9. S4 HANA work experience is a must.

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The IT eCommerce Adv. Specialist is the functional expert for eCommerce, responsible for developing and supporting functional solution design/approach aligned with Enterprise Architecture. You will partner with businesses and IT to ensure operational excellence and business continuity across eBusiness applications and processes, serving as the key interface with eBusiness Vendors globally for Acetyls and Materials Cores of Celanese. Your responsibilities will include being the IT functional expert for EDI and SAP order management solutions, providing Level 2 IT support for EDI, facilitating IT solution implementation to enhance Celanese business functionality, and maintaining customer satisfaction. You will design, configure, and test in various SAP Modules, analyze current business processes, recommend/develop solutions, and transfer customer requirements to globally aligned IT solutions. You will also manage or participate in new IT implementations, act as a liaison for troubleshooting, assure quality solutions, and maintain a thorough knowledge of organizational standards. Qualifications include a Bachelor's degree or equivalent work experience. Key skills required for this role are SAP configuration experience related to order management, including Sales Orders, ASN, DELFOR, DELJIT, Invoice, Partner Profile setup, IDoc types setup, working with webservices, portal knowledge, mapping documents, middleware team collaboration, VAN partner interaction, ABAP team coordination, order automation, self-service portals, test support, master data understanding, SAP SD knowledge, integration points awareness, commercial business process knowledge, problem analysis, collaboration with various teams, organizational skills, stakeholder communication, and the ability to work independently under tight deadlines. Preferred skills include ABAP, WHL, and Procurement EDI experience. You must be an effective problem solver, possess excellent communication skills, and excel at working both independently and as a team player.,

Posted 2 weeks ago

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3.0 - 7.0 years

0 Lacs

coimbatore, tamil nadu

On-site

The Award Administrator oversees the administration of all New Awards within our ERP environment. You will be responsible for setting product parameters, entering sales orders for First Articles, placing purchase orders with vendors, and ensuring seamless product delivery to customers. Reporting to the Demand Planning Manager within the Operations Department at EQI, success in this position requires extensive collaboration across the organization, especially with EQI's Project Managers, Account Managers, Product Engineers, Quality Specialists/Engineers, and global personnel in Production Control and Logistics. As the main point of contact for daily communication with EQI's internal stakeholders regarding new awards and product launches, your specific duties will include Award Launch administration (New Awards/PPAP/FAI & ECNs), Part Record Set Ups, Parameter entries, Customer Part Cross Reference entries, Set up of Supplier price list and supplier part, Set up of Customer price list, Sales order entry of customer purchase order, PO Entry and issuance to vendors for samples/first articles/tooling/services, Non-Standard Shipping request set ups, Vendor Status Approvals/maintenance, Process workflows for assigned tasks within our project workplan, providing reports or data to the team, providing general administrative support to project managers, facilitating communications between project team and stakeholders, maintaining tracking system for ensuring task completion, managing and maintaining purchase order due dates to align with the project/vendors, and providing shipment tracking details to the project team. In addition to the above responsibilities, you will be involved in the development of reports for various departments pertaining to new awards, maintaining accurate and organized project files and records, ensuring compliance with project documentation standards, and performing other duties as assigned by the Lead or Manager. Your role will be crucial in streamlining the award administration process and ensuring efficient communication and coordination among various stakeholders for successful project execution.,

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3.0 - 7.0 years

0 Lacs

ankleshwar, gujarat

On-site

As a Sales Support & Management professional, your role involves supervising the preparation of quotations, proposals, tenders, and sales documents. You will oversee the processing of sales orders, invoicing, and customer account management. It is crucial to ensure timely and accurate reporting of sales metrics and pipeline forecasts. Monitoring sales team KPIs and supporting team performance through data-driven insights is essential. Additionally, coordinating communication between the field sales team and internal departments such as finance and logistics is a key responsibility. In the realm of Marketing Support & Coordination, you will be tasked with managing and tracking marketing campaigns, lead generation activities, and digital initiatives. Overseeing CRM and marketing automation tools to maintain a clean and updated database will be part of your duties. Analyzing marketing campaign effectiveness and preparing detailed reports are crucial for this role. Furthermore, coordinating with vendors for printing, branding, and promotional activities, as well as supporting event planning, trade show participation, and product launches, are vital components. Your role will also involve Team Leadership & Process Management, where you will lead a team of back-office executives and assign tasks based on priorities. Developing and implementing standard operating procedures (SOPs) for efficient back-office functioning is a key aspect. Identifying process gaps and implementing improvements to enhance productivity and accuracy will be part of your responsibilities. Ensuring compliance with company policies and data protection standards is paramount in this role. This is a full-time position that offers benefits such as health insurance, leave encashment, and Provident Fund. The work schedule may include day shifts and rotational shifts, and the work location is in person.,

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0.0 years

0 - 0 Lacs

bangalore, chennai, noida

Remote

We are looking for a competitive retail Sales Assistant to help customers identify and purchase products they desire. Sales Assistant duties include selling, restocking and merchandising. The goal is to provide high class customer service and to increase companys growth and revenue through sales maximisation. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Maintain outstanding store condition and visual merchandising standards Maintain a fully stocked store Ascertain customers needs and wants Recommend and display items that match customer needs Welcome and greet customers Manage point-of-sale processes Actively involve in the receiving of new shipments Keep up to date with product information Accurately describe product features and benefits Follow all companies policies and procedures

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The IT eCommerce Senior Specialist is the functional expert for eCommerce, responsible for developing and supporting the functional solution design/approach in alignment with Enterprise Architecture. Collaborating with businesses and IT, you ensure operational excellence and business continuity across eBusiness applications and processes, serving as the key interface with eBusiness Vendors globally, supporting Acetyls and Materials Cores of Celanese. Your responsibilities include being the IT expert for EDI and SAP order management solutions, providing Level 2 IT support for EDI, facilitating IT solution implementation to enhance business functionality and performance, and conducting design, configuration, and testing in various SAP Modules. You analyze current business processes, recommend/develop solutions, transfer customer requirements to sustainable IT solutions, and handle complex assignments requiring new procedures development. You manage new IT implementations and act as a liaison for troubleshooting, ensuring quality solutions aligned with organizational standards. Qualifications: - Bachelor's degree or equivalent work experience required Key Skills: - SAP configuration experience in order management, encompassing Sales Orders, ASN, DELFOR, DELJIT, Invoice, Outputs, Partner Profile setup, IDoc types setup, Blocks, output condition records creation, working with webservices, IDoc-related transactions development, Portal knowledge, mapping documents creation and maintenance, middleware team collaboration, VAN partners coordination, ABAP team collaboration, SAP order management automation, self-service portals, test support, master data understanding, SAP SD basics, integration points understanding, commercial business process knowledge, problem analysis and recommendations, collaboration with various teams, organizational skills, stakeholder/internal customer collaboration, communication skills, interpersonal skills, ability to work independently and in a team, multitasking under deadlines, effective problem-solving. Preferred Skills: - ABAP, WHL, and Procurement EDI experience,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

You will be responsible for achieving primary and secondary targets consistently for the assigned HQs in Central Delhi. Your main focus will be on implementing sales and marketing strategies to drive business growth in the region. Your key responsibilities will include direct retail coverage of a minimum of 30 stores daily, ensuring proper in-store execution, and maintaining retail coverage and store presence in the designated territory. You will need to cover a geographic area spread across multiple cities, including outstation working, and create a self-journey plan for efficient beat working. It will be crucial for you to ensure that all promotion communications are effectively carried out, secure the best possible space in stores (paid or non-paid), and manage primary and secondary targets for the region. You will be in charge of planning primary and secondary sales for each month, managing distributors, appointing new distributors when necessary, and maintaining optimal stock levels. Your role will also involve handling distributor complaints, sales orders, and supply chain management efficiently. You will need to monitor retailer preferences to guide sales efforts and address customer complaints related to sales and service effectively. To be successful in this position, you should have a graduate or equivalent degree and a minimum of 2 years of experience in a non-food sales role. Your ability to manage distributors, resolve complaints, and drive sales will be essential for achieving success in this role.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The IT eCommerce Senior Specialist is the functional expert for eCommerce and plays a crucial role in developing and supporting the functional solution design/approach. In this role, you will ensure alignment with Enterprise Architecture and collaborate closely with both business stakeholders and IT teams to achieve operational excellence and maintain business continuity across eBusiness applications and processes. As the key interface with eBusiness Vendors, you will be responsible for facilitating the implementation and support of IT solutions to enhance Celanese business functionality and overall performance while ensuring high customer satisfaction. Your responsibilities will include being the IT functional expert for EDI and SAP order management solutions used in eCommerce, providing Level 2 IT support for EDI, and engaging in the design, configuration, and testing of various SAP modules. You will analyze current business processes and scenarios within Celanese, recommending and developing solutions to meet specific requirements. Additionally, you will be involved in transferring customer requirements to globally aligned IT solutions, managing or participating in new IT implementations, and acting as a liaison for troubleshooting and problem-solving activities. To excel in this role, you must have a Bachelor's degree or equivalent work experience. Key skills required include SAP configuration experience related to order management, familiarity with Sales Orders, ASN, DELFOR, DELJIT, Invoices, Partner Profile setup, IDoc types, and output conditions. You should also have expertise in portal knowledge, creation and maintenance of mapping documents, working with middleware and VAN partners, and collaborating with ABAP team members. Proficiency in SAP order management automation, test support, master data understanding, SAP SD basics, and integration points between VAN and SAP is essential. Preferred skills include knowledge of ABAP, WHL, and Procurement EDI experience. Strong organizational, communication, and interpersonal skills are critical for this role, along with the ability to analyze problems, provide recommendations, collaborate effectively with various teams and stakeholders, work independently or as part of a team, multitask, and meet tight deadlines. An effective problem solver with a proactive approach will thrive in this position.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

Hathority is a System Integrator and an award-winning Boomi Premier Platinum implementation partner, with hundreds of successful projects and staffing engagements. Since 2015, Hathority has been certified to help customers leverage the full Boomi stack, including services like Integration/Automation, API Management, Flow, and Master Data Management. We have a strong presence in the US, Canada, Mexico, and India and hold over 250 Boomi certifications. Our commitment to quality deliverables and customer satisfaction has enabled us to help hundreds of customers achieve their digital transformation goals with solutions spanning NetSuite, UKG, Azure, AWS, SAP, Oracle, Salesforce, HRIS, and ERP practices. We're Hiring : NetSuite Client Operations Specialist - Rental Business. Location: Hyderabad WFO. Experience: 5+ years | ERP: NetSuite. We are seeking an experienced Senior Developer with hands-on NetSuite expertise to support end-to-end rental and service operations. This role requires direct interaction with clients and internal teams, focusing on seamless coordination, asset tracking, and billing through the NetSuite ERP platform. Key Responsibilities: - Serve as the primary liaison for client interactions via inbound and outbound calls and emails. - Coordinate service requests using NetSuite workflows and modules. - Address customer queries, escalations, and follow-ups with professionalism and urgency. - Execute the full Order-to-Cash (O2C) lifecycle for service orders within NetSuite. - Validate item availability, pricing structures, tax groups, and rental terms through NetSuite. - Ensure invoicing is aligned with delivery schedules and service milestones. - Monitor order status, schedule changes, cancellations, and billing adjustments. - Collaborate with logistics, finance, and service teams to drive operational accuracy. - Maintain comprehensive service documentation and update customer records in NetSuite. - Contribute to ongoing process improvements and service performance reporting. Fixed Asset Management (FAM) Via NetSuite: - Configure and maintain rental asset records in NetSuite (asset types, locations, usage categories). - Support asset tagging, return tracking, and maintenance logging through the FAM module. - Ensure billing configurations and asset lifecycle status are accurate within the ERP. Required Skills & Qualifications: - 5+ years of experience in client operations, customer service, or service delivery. - At least 4 years of hands-on experience with NetSuite, especially in Sales Orders, O2C workflows, Invoicing, and Fixed Asset Management. - Strong understanding of service-based operations and billing logic. - Excellent communication, multitasking, and problem-solving skills. - Ability to manage priorities in a fast-paced, client-driven environment. - Prior experience in asset-heavy industries. Preferred Tools & Competencies: - NetSuite ERP: Advanced user, with exposure to SuiteBilling, FAM, and CRM modules. - Familiarity with ticketing tools or customer service platforms (e.g., Zendesk, Freshdesk). - Intermediate Excel/Google Sheets skills for tracking and reporting.,

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10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a SAP SD Professional at YASH Technologies, you will be part of a dynamic team dedicated to delivering real positive changes in an increasingly virtual world. With over 10 years of SAP ECC logistics functional consulting experience, including full-cycle implementations, you will be responsible for various aspects of SAP SD module. Your key responsibilities will include handling Sales Orders/agreements, Deliveries, Purchase Orders/Agreements, and managing General Master data for materials such as Material master, Source list, Purchase info records, Bills of material & Costing data. Additionally, you will be managing Partner master data including Customer master records, Customer partner functions, Vendor master data & partner functions. You should possess strong data extraction/reporting skills with an understanding of relevant data structures/tables/SE16*, Writing execution of ABAP queries/info sets & Microsoft Excel. Configuration and integration of logistics modules, Functional specs for RICEF and interfaces, Data migration and master data governance are also part of your responsibilities. Furthermore, your role will require you to have excellent communication skills, documentation abilities, and stakeholder management. You should be capable of leading workshops, meetings & Cross functional collaboration effectively. Having knowledge of concepts related to SAP GTS will be considered a bonus. At YASH Technologies, you will have the opportunity to create a career path that aligns with your aspirations while working in an inclusive team environment. Our Hyperlearning workplace is built on principles such as Flexible work arrangements, Free spirit, and emotional positivity, Agile self-determination, trust, transparency, and open collaboration, All Support needed for the realization of business goals, and Stable employment with a great atmosphere and ethical corporate culture. Join us in driving business transformation and fostering exceptional stakeholder experiences.,

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4.0 - 8.0 years

0 Lacs

faridabad, haryana

On-site

As a Customer Support Executive, your primary responsibility will be to handle SAP-based order confirmations (OC), quotations (quote), and sales orders (SO) with precision. Your focus should be on ensuring customer satisfaction and driving operational excellence in all your interactions. Your key responsibilities will include managing SAP processes accurately, collaborating with sales, logistics, and supply chain teams to ensure timely delivery and resolution of order-related issues. You will be required to track and update supervisors on order status, delivery timelines, and any delays. Additionally, maintaining and updating customer records and documentation in SAP and CRM systems will be crucial. You will also be responsible for generating regular reports on customer support performance, order status, and key metrics. Quotation Creation and Management will be a significant part of your role, requiring you to create and manage accurate sales quotations in the SAP system in alignment with company guidelines and pricing policies. Your focus on Customer Satisfaction should drive you to ensure customer requirements are met efficiently through timely and accurate quotations. Addressing customer concerns or queries related to quotations in coordination with the sales team will be essential in this role. The ideal candidate for this position should have a Bachelor's degree and a minimum of 4 years of experience as a sales coordinator. Proficiency in English is required, and experience in SAP will be an added advantage. This is a full-time, permanent position with benefits including health insurance and provident fund. The work schedule will be a day shift, and the work location is in person. For further details or to speak with the employer, please contact +91 9810129906.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

The role requires providing prompt and accurate customer service to all clients by addressing concerns, queries, issues, complaints, and processing sales orders and product information requests. It involves preparing reports by accessing account databases, analyzing information, and delivering precise data. When faced with complex customer interactions exceeding one's scope, the responsibility includes escalating these matters to the designated party. In times of system downtimes, the position involves making callbacks to customers and ensuring that necessary customer care procedures are followed during the call-backs. Staying updated with the latest account information through email updates and training sessions is crucial for understanding and applying changes in daily tasks. Collaboration with fellow Customer Service Representatives is essential to support team cohesion and contribute to team performance under the Team Leaders guidance. The job also focuses on delivering top-quality customer service, handling customer queries, concerns, and service-related issues effectively. Each customer interaction is viewed as an opportunity to enhance customer loyalty, reduce attrition, and enhance the client's competitive advantage in the industry. Collaborating with a team of CSR's and supporting the Team Leader in driving performance and achieving team goals are integral parts of the role. Applicants should possess strong communication skills, the ability to work effectively in a team environment, and a proactive attitude towards personal development and performance improvement. The role emphasizes taking ownership of performance metrics, seeking feedback for improvement, and engaging in continuous learning and skill development to prepare for higher responsibilities. TELUS Digital fosters a culture of customer experience innovation through teamwork, agile thinking, and customer-centric values. As part of TELUS Corporation, a leading telecommunications service provider in Canada, TELUS Digital provides contact center and business process outsourcing solutions to global corporations. The company values diversity and is committed to creating an inclusive workplace where hiring and promotion decisions are based on qualifications and performance without bias related to diversity.,

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8.0 - 13.0 years

3 - 15 Lacs

Hyderabad, Telangana, India

On-site

We are looking for an experienced SAP SD (Sales and Distribution) Consultant to support and enhance our global S/4HANA system in a night shift role. You will be responsible for handling support and enhancement activities, configuring key SD processes , and troubleshooting interface-related issues. This role requires strong expertise in SD configuration, hands-on experience with IDocs and Fiori apps , and a solid understanding of integration with SAP FI and MM . Roles & Responsibilities: Handle support and enhancement activities for the SAP SD module . Work on issue resolution, change requests, and incident management in the S/4HANA environment. Configure and support key SD processes: Order-to-Cash (OTC), pricing, billing, shipping, and credit management . Design, test, and deploy SD interfaces ( IDocs, BAPIs, RFCs ) and troubleshoot interface-related issues. Collaborate with cross-functional teams to manage integration points with SAP FI and MM . Utilize and support SAP Fiori applications for SD processes. Provide documentation, training, and guidance to business users. Skills Required: Strong configuration and functional knowledge of OTC processes in SAP SD . Hands-on experience with IDoc processing , custom and standard Fiori apps , and interface design. Good understanding of integration with SAP FI (billing, revenue recognition) and MM (third-party, intercompany sales). Experience in working with ticketing systems (e.g., ServiceNow, Remedy). Strong analytical, debugging, and communication skills. Knowledge of output management ( BRF+ in S/4HANA ) and ATP is a plus. Exposure to SAP SD localization or GST compliance is a plus. Experience with Agile/Scrum methodologies is a plus. QUALIFICATION: Bachelor's degree in Engineering, Business, IT, or a related discipline. SAP SD certification or S/4HANA certification is preferred.

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

You are an experienced SAP SD with CRM Consultant with at least 5+ years of relevant experience. You will be responsible for supporting order-to-cash (OTC) and CRM configurations related to partner onboarding. Your role will involve defining and configuring sales orders, customer master data, billing, and CRM workflows. It is essential to validate SAP-side integration and ensure alignment with business processes. The client you will be working with is a global IT services and consulting company headquartered in Tokyo, Japan. They specialize in a wide range of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services cover both business and technology aspects, and their digital solutions focus on transformation and user experience design. Data and intelligence services such as analytics, AI, and machine learning are among their key strengths. Additionally, they offer cybersecurity, cloud, and application services to cater to the diverse needs of businesses globally. As an Offshore SAP Consultant, you must be willing to work in a hybrid mode that involves multiple shifts. Immediate joiners are preferred for this role. To apply for this position, interested candidates are requested to submit their resumes using the apply online button on this job post. VARITE is a global staffing and IT consulting company that provides technical consulting and team augmentation services to Fortune 500 Companies in the USA, UK, Canada, and India. They are currently a primary and direct vendor to leading corporations in various verticals, including Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. If you are not available or interested in this opportunity, please consider sharing this information with your network contacts who may be a good fit for this position. VARITE offers a Candidate Referral program where you can earn a one-time referral bonus based on the experience level of the referred candidate. The referral bonus ranges from INR 5,000 for 0-2 years of experience to INR 10,000 for 6+ years of experience if the referred candidate completes a three-month assignment with VARITE.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Resident Service Engineer based in Chennai or nearby areas, you will be responsible for providing support across the South India region. Your fluency in Tamil and English, with a preference for Hindi, will be crucial in effectively communicating with customers and colleagues. You will be required to visit various sites for installation, commissioning, and repair works related to company products. In this role, you will also play a significant part in lead generation and sales order generation within the South India region. Performance-based incentives will be provided for achieving sales targets. Adequate training will be offered at the NRE Pune Office to equip you with the necessary skills before you commence your duties. This is a full-time position that comes with a range of benefits including commuter assistance, health insurance, leave encashment, life insurance, paid sick time, and provident fund. The working schedule is during day shifts, with additional bonuses based on your performance and yearly outcomes. To excel in this role, you must be willing to travel extensively, with a requirement of up to 75% travel across the South India region. A reliable commute to Chennai, Tamil Nadu, or a willingness to relocate to the area before starting work is essential. Additionally, proficiency in Tamil is a must, while knowledge of Telugu and Hindi would be advantageous. If you are a proactive individual with a passion for customer service and technical support, this role offers you the opportunity to make a significant impact while enjoying a supportive work environment and attractive incentives.,

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1.0 - 5.0 years

0 - 0 Lacs

hosur, tamil nadu

On-site

As an Office Assistant at our company located in Hosur, you will report to the Business Head and be responsible for providing data entry support to the Accounts in Tally and Sales Operations using MS Office. Your role will involve solving queries based on product information, tracking purchase and sales orders, and reporting to the Regional Sales Head/Business Head. To excel in this position, you must possess a Bachelor's Degree/Diploma with 1 to 2 years of experience in B2B office data entry. Proficiency in relevant management software programs is essential along with excellent written and verbal communication skills. You should be adept at multitasking, possess strong time management skills, and have the ability to prioritize work effectively. The ideal candidate will demonstrate great organizational and planning skills. Additional performance incentives, bonus, and mediclaim benefits are part of the package. We are also accepting applications for similar profiles such as Office Aid, Back Office Executive, Office Administration Executive, Order Management, and Customer Executive jobs in Hosur, Tamil Nadu. Interested candidates can share their resumes at admin@shriramindustries.asia. This is a full-time position with benefits including cell phone reimbursement, provided food, and health insurance. The work schedule is during the day shift. Knowledge of Hindi is preferred, and proficiency in English is required. The work location is in-person at Hosur, Tamil Nadu. If you have experience in office management for at least 1 year and meet the qualifications mentioned above, we encourage you to apply for this rewarding opportunity.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

Create the future and impact the world by developing smart software for innovative processes in energy supply, production, and infrastructure. PSI Metals, the internationally leading software and consulting company for production management solutions in the steel and aluminum industry, invites you to join their team and contribute to the optimization and sustainability of plants worldwide. As a PSI METALS ORDER DRESSING CONSULTANT (F/M/D) based in Pune, you will play a crucial role in capturing product routings, elaborating Production Orders, and working closely with customers to implement the PSImetals Order Dressing Solution. Your responsibilities will include analyzing customer requirements, translating them into solution designs, supporting implementation and customization, and building strong relationships with customers. Additionally, you will be involved in training and supporting customers in the operation of the PSImetals Order Dressing solution and continuously improving implementations. To excel in this role, you must hold a degree in Metallurgy or an Engineering degree with an understanding of the metals process. Prior knowledge or experience in the metals industry is essential, along with a willingness to travel and work on-site at customer locations. Strong communication skills, both written and verbal, are required to interact effectively with diverse groups of individuals. Fluency in English is a must, and holding a valid work permit for the location you are applying for is necessary. Preferred qualifications include experience in elaborating Sales Orders into Production Orders, working as an MES or Engineering Consultant, and possessing analytical skills to interpret customer business needs. Knowledge of SQL, PL/SQL, and JAVA development is a plus. Joining PSI Metals offers you the opportunity to be part of a leading industrial software engineering company with a strong market position. You will have a long-term career path with opportunities for personal and professional development, the chance to work on challenging projects with leading companies globally, and a supportive company climate in an international and diverse environment. If you are ready to contribute to the success story of PSI Metals and the exciting steel and aluminum industry, reach out to us to explore this career opportunity.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

The primary responsibilities of this role include managing and processing Sales Orders, Purchase Orders, and Estimates in the system. You will be responsible for tracking Delivery Notes with Sales Invoices and reconciling them. Additionally, you will ensure the correct treatment of Sales made on Approval basis and verify that all Invoices are accurate, complete, and compliant with GST regulations. In this position, you will oversee receivable reconciliation and aging processes, as well as maintain separate Books of Accounts for a Sales Segment. You will be tasked with preparing Profit or Loss Statements for the segment and managing Cost Centers and Sales Agent-wise accounting and reporting. Furthermore, you will be responsible for computing and processing Incentives for Sales Agents, generating and verifying e-way bills for the transportation of goods, and ensuring compliance with e-invoice requirements while managing related documentation. You will also provide support in Month-end and Year-end closure activities, specifically related to GST and TDS compliances.,

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2.0 - 6.0 years

0 Lacs

rajkot, gujarat

On-site

The primary responsibility of this role is to follow up with customers regarding Purchase Orders (PO), delivery confirmation, or any queries they may have. You will be required to raise Sales Orders (SO) in the system after verifying PO details and then share the SO and delivery timeline with the production planning or dispatch team. Additionally, maintaining and updating customer master data, sales pipeline, and lead records in the CRM will be part of your daily tasks. Coordination with the dispatch team for shipment status and delivery confirmation is crucial. You will need to ensure that all documentation related to orders is properly documented and archived, including quotations, POs, SOs, invoices, LR, etc. Managing cross-team coordination between various departments such as accounts, production, stores, and dispatch to ensure smooth order execution is essential. Furthermore, maintaining customer relationship management by sharing updates, feedback, and follow-ups for repeat orders is a key aspect of this role. Upholding data security and confidentiality in accordance with HR policies is mandatory. Providing timely reports to the RM and CMO is also part of the job responsibilities. As part of the application process, you will be asked: - Are you willing to work at Shapar Rajkot - How many years of experience do you have as a Sales Coordinator - On a scale of 1 to 10, what would you rate your English proficiency - What is your current Salary in CTC - What is your expected Salary This is a full-time, permanent position that requires in-person work at the specified location.,

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