Sales Order Owner

Job Summary

Are you passionate about customer service and order planning? Do you thrive in a dynamic, international environment where your ideas and contributions truly matter? We are looking for a Sales Order Owner to join our Order Planning team within Processing Solutions & Equipment (PSE).

PSE holds end-to-end responsibility for the development, production, and installation of Tetra Pak equipment, ensuring we deliver the cost, productivity, and quality our customers expect. In this role, you will be the central point of contact for managing processing and packaging equipment orders from validation to delivery at the Point of Destination. You will collaborate closely with market companies and internal stakeholders to ensure customer needs are met with precision, care, and a commitment to excellence.

Make an impact to be proud of – for food, people and the planet

What you will do

As a Sales Order Owner in Tetra Pak, you will:

• Serve as the primary contact for all activities from order validation through to delivery, working closely with shipping coordinators to ensure smooth and timely execution, empowering you to deliver world-class service.
• Collaborate daily with colleagues across Production, Development & Engineering, Product Management, and Supplier Management, fostering a culture of teamwork, shared success, and mutual respect where every voice is valued.
• Support forecast netting in close cooperation with Demand Management, contributing to accurate planning and customer satisfaction, and enabling you to make a global impact.
• Participate in key product development projects, ensuring order management processes are executed efficiently and aligned with innovation goals.
• Actively contribute to the team’s Daily Management System, helping track progress and drive continuous improvement across ongoing initiatives.
• Provide timely, clear, and relevant updates throughout the sales order lifecycle to all impacted stakeholders, ensuring transparency, alignment, and a customer-centric approach.

We believe you have

Education & Language

• University degree in Management Engineering, Economics, or a related field.
• Fluent in English, both spoken and written, to collaborate effectively in our global and inclusive environment.

Professional Skills

• Hands-on experience with SAP/ECC, particularly in order planning, to help drive operational excellence and deliver impactful results.
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Outlook) to support daily tasks and reporting.
• Minimum 1 year of experience in order management is strongly preferred, with a strong foundation in customer-centric operations and a passion for continuous improvement.

Personal Attributes

• Strong leadership and networking capabilities, paired with an analytical mindset that supports data-driven decision-making and empowers you to inspire others.
• High personal drive and the ability to motivate yourself and your colleagues toward shared goals, in an environment that supports your growth.
• Clear and confident communicator, both verbally and in writing, fostering understanding, collaboration, and inclusivity across diverse teams.
• Open to change and proactive in identifying and implementing improvements, demonstrating resilience and a commitment to innovation.
• Detail-oriented, well-organized, and process-focused in your approach to work, ensuring quality and consistency.
• Able to work independently and collaboratively, demonstrating agility in problem-solving and a positive, solution-focused attitude.
• Customer-oriented with a commitment to continuous improvement, always seeking ways to enhance the experience for our customers and stakeholders.
• A proactive self-starter who follows through on actions and drives meaningful results.