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8.0 - 13.0 years
8 - 15 Lacs
Chennai, Tamil Nadu, India
On-site
Minimum 8+ yrs of overall experience in OTC - Billing with minimum 1 year of experience as a Lead. Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills: a) Minimum 8+ yrs of experience in OTC - Billing b) Minimum 1 year exp as Lead Role b) Knowledge of OTC Cycle c) Any Graduate
Posted 1 day ago
1.0 - 3.0 years
3 - 3 Lacs
Chennai, Tamil Nadu, India
On-site
Need Minimum 1 year in OTC - Billing (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills: a) Minimum 1 year in OTC (Accounts Receivable) b) Hands on experience of Billing and Refunds Processing c) Any Graduate
Posted 1 day ago
0.0 - 5.0 years
0 - 5 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
We are looking for experienced SAP SD/LE professionals to design, implement, and deploy SAP ERP solutions focused on Sales and Distribution. The role covers the entire sales-order management cycle, post-sales activities, pricing, billing, and customer service processes within SAP. Key Responsibilities: Design and implement SAP SD solutions covering sales order management and post-sales activities Manage all business transactions related to Pricing, Billing, and Customer Service components in SAP SD Ensure seamless integration between SAP SD and other modules such as SAP MM (Materials Management) and SAP PP (Production Planning) Collaborate with cross-functional teams to ensure end-to-end business process integration and efficiency Support and troubleshoot SAP SD related issues and ensure smooth system operations Document functional and technical specifications as required Required Skills: Strong expertise in SAP SD and Logistics Execution (LE) modules Good understanding of SAP MM and PP integration points with SD Experience in sales order processing, pricing, billing, and customer service processes Ability to translate business requirements into SAP solutions Effective communication and teamwork skills
Posted 1 week ago
13.0 - 15.0 years
13 - 15 Lacs
Noida, Uttar Pradesh, India
On-site
As a Support Service Coordinator, you will be responsible for the coordination with vendors and its related services to US and international customers Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures company Overview Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances, & embedded systems For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics and global support services Job Requirement Should have a good understanding of vendor selection, negotiation, onboarding, and contract management Should have a good understanding of sales orders and purchase orders Hands on experience in MS Excel Should have excellent written and verbal communication skills Should have a problem-solving attitude to handle the critical cases Should have out-of-the box thinking to take initiative to resolve the queries Should be self-driven and must have the ability to take critical decisions when and where required Should be well versed with customer/vendor handling and internal team coordination Should be proactive to sense the customer's or vendor's Should have experience in escalation handling
Posted 3 weeks ago
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