Posted:4 weeks ago|
Platform:
On-site
Full Time
1. Lead and supervise a team of travel agents, providing direction, guidance, and support.
2. Monitor team performance, productivity, and adherence to company policies and procedures.3. Train new team members on booking systems & company processes.4. Handle escalated customer inquiries & complaints, ensuring timely resolution.5. Guest Handling.6. Develop and implement sales strategies to meet team targets & revenue goals.7. Conduct regular performance evaluations & provide constructive feedback to team.8. Maintain positive & collaborative team environment, encouraging for teamwork.9. Stay updated on industry trends, travel products & destination information to provide accurate advice and recommendations.10. Collaborate with other departments (e.g., marketing, operations) to optimize processes & improve customer experience.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹45,000.00 per month
Language:
Work Location: In person
NITSA HOLIDAYS
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