Sales executive

Key Responsibilities

A. Lead Management

• Respond promptly to incoming customer enquiries.
• Contact prospects through phone calls, WhatsApp, email and other approved channels.
• Understand the client's property type, location, budget, scope of work and project timeline.
• Qualify leads and update their status in the CRM or company lead tracker.
• Schedule consultations and site visits for qualified prospects.
• Maintain regular follow-ups with all active leads.

B. Sales and Client Conversion

• Understand the client's interior requirements and explain the company's services.
• Coordinate with architects and estimators to prepare proposals and quotations.
• Present proposals and explain scope, specifications, pricing and payment milestones.
• Follow up on submitted quotations and address client objections.
• Negotiate within company-approved pricing and commercial terms.
• Obtain client confirmation, signed agreements and the required advance payment.
• Maintain professional relationships with clients throughout the sales process.

C. Lead Generation

• Generate new enquiries through referrals, previous clients and professional networks.
• Identify potential clients among new apartment owners, villa owners and commercial property owners.
• Support the development of relationships with architects, builders, brokers and property consultants.
• Follow up on old enquiries and previously lost opportunities.
• Participate in client meetings, networking activities and promotional campaigns.

D. Coordination with Internal Teams

• Coordinate with the design team to communicate client requirements accurately.
• Ensure that proposals reflect the approved scope and pricing.
• Arrange site visits and client presentations.
• Hand over confirmed projects with complete documentation to the execution team.
• Communicate client expectations and approved commitments to the relevant departments.

E. Sales Reporting

• Maintain accurate lead and client records in the CRM.
• Update follow-up dates and next actions for every active opportunity.
• Submit daily activity reports and weekly pipeline updates.
• Track enquiries, appointments, proposals, conversions and lost leads.
• Provide feedback on customer requirements, competitor pricing and reasons for lost sales.

4. Key Performance Indicators (KPIs)

Initial targets for one Sales Executive:

Performance metricMonthly targetQualified leads handled40Client consultations / site visits20–24Proposals coordinated and followed up12–16Projects won2–4Follow-up completion100% of active leadsCRM updates100% of assigned leadsCustomer responsePrompt and professional

Targets should be reviewed after the first 30 days based on actual lead quality, project values and conversion rates.

The Sales Executive will contribute to the company's ₹60 lakh monthly billing target. Individual booking targets and billing contribution will be set by the Sales Manager based on the project pipeline and execution schedule.

5. Candidate Requirements

• Bachelor's degree or diploma in Business Administration, Marketing, Sales or a related field preferred.
• Approximately 1–3 years of experience in sales, business development, real estate, modular kitchens, furniture, construction or interior design.
• Freshers with strong communication and sales aptitude may also be considered for a trainee position.
• Good spoken and written English and Tamil.
• Strong telephone communication, presentation and negotiation skills.
• Comfortable making outbound calls and conducting client meetings.
• Basic proficiency in Excel, Google Sheets, email and CRM tools.
• Willingness to travel for client meetings and site visits across Chennai.

Pay: From ₹18,000.00 per month

Benefits:

• Provident Fund

Work Location: In person