Sales Executive

We are looking for a motivated, energetic, and target-driven Sales Executive to join LIGHT, a fintech platform by Profitag Technologies Pvt. Ltd. The role involves sourcing potential customers through field sales and market outreach, promoting the companys fintech products and services, and driving customer acquisition and timely activations. The ideal candidate should have strong communication and interpersonal skills, a customer-focused approach, and the ability to build relationships, convert potential customers into active users, and consistently achieve assigned sales targets in a fast-paced, performance-driven environment while ensuring a positive customer experience.

Roles & Responsibilities

• Source potential customers through field visits, open-market activities, referrals, and assigned sales channels.
• Promote the company's fintech products and services and explain product features, eligibility criteria, and benefits.
• Engage with prospective customers, address queries, follow up regularly, and convert prospects into active customers.
• Achieve assigned daily, weekly, and monthly sales and activation targets.
• Ensure timely customer onboarding and instant activations, wherever applicable.
• Participate in promotional campaigns, corporate events, merchant engagement activities, and customer activation drives.
• Maintain accurate records of customer interactions, sourcing activities, follow-ups, and activations.
• Coordinate with internal teams to ensure smooth customer onboarding and resolve operational issues.
• Share customer feedback and market insights with the reporting manager.
• Follow company policies, regulatory guidelines, and approved sales processes.
• Maintain customer data confidentiality and avoid misleading claims or unauthorized commitments regarding credit limits, pricing, benefits, or approvals.

Required Skills

• Good communication, interpersonal, and negotiation skills.
• Ability to source potential customers and convert them into active customers.
• Strong customer engagement and relationship-building skills.
• Target-oriented approach and willingness to work in field sales.
• Basic knowledge of smartphones, mobile applications, digital payments, and financial services.
• Good follow-up, reporting, and documentation skills.
• Prior experience in field sales, customer acquisition, fintech, banking, digital payments, or merchant acquisition is preferred.
  

Key Performance Indicators (KPIs)

• Achievement of assigned daily, weekly, and monthly sales targets.
• Number of potential customers sourced and successfully activated.
• Conversion rate of potential customers into active customers.
• Timely completion of customer onboarding and activations.
• Quality and accuracy of customer information and documentation.
• Effective customer engagement, follow-ups, and relationship management.
• Participation and contribution to field sales activities and promotional campaigns.
• Timely and accurate submission of sales reports.
• Adherence to company policies, approved sales processes, and regulatory compliance requirements.

Perks and benefits