Sales Executive in Hospitality

a Sales Executive is responsible for generating revenue by securing bookings and building relationships with clients. Their duties include prospecting for new business, managing client relationships, coordinating events, and achieving sales targets. They also conduct market research, prepare sales reports, and collaborate with other hotel departments.

• Prospecting and Lead Generation :Identifying potential clients, including individuals, groups, and corporate clients, and initiating contact to introduce the hotel's services.
• Relationship Building:Developing and maintaining strong relationships with existing and potential clients to foster repeat business and referrals.
• Sales Process Management:Guiding clients through the sales process, from initial inquiry to contract negotiation and final booking, ensuring a smooth and positive experience.
• Achieving Sales Targets:Meeting or exceeding individual and team sales goals for room nights, events, and other revenue-generating activities.
• Market Research and Analysis:Staying informed about market trends, competitor activities, and customer preferences to identify opportunities for growth.
• Sales Reporting and Forecasting:Tracking sales performance, preparing regular reports, and providing revenue forecasts to management.
• Event Planning and Coordination:Collaborating with the events team and clients to plan and execute successful events, meetings, and conferences held at the hotel.
• Sales Presentations and Proposals:Creating and delivering compelling sales presentations and proposals that highlight the hotel's unique selling points.

Specific Duties:

• Responding to inquiries:Handling telephone and email inquiries about the hotel, its facilities, and services.
• Conducting site inspections:Showing potential clients around the hotel, highlighting its features and amenities, according to Accor careers.
• Preparing sales-related documents:Creating proposals, contracts, and other documents necessary for securing bookings, according to Indeed.
• Coordinating group arrangements:Working with group organizers to facilitate program planning and ensure all requirements are met, according to Accor careers.
• Following up on leads and bookings:Ensuring all bookings are accurately recorded and followed up on, according to Accor careers.
• Collaborating with other departments:Working closely with the front desk, housekeeping, food and beverage, and other departments to ensure seamless service delivery.
• Maintaining client relationships:Providing excellent customer service, addressing complaints, and building positive relationships with clients, according to Hilton.
• Upselling and cross-selling:Promoting the hotel's other services and facilities to maximize revenue opportunities, according to Accor careers.

In essence, a Sales Executive is the face of the hotel to potential clients, responsible for driving revenue growth through effective sales strategies and exceptional customer service.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 8977004961Expected Start Date: 01/08/2025