3 - 6 Lacs
Posted:1 day ago
Job Purpose :Responsible for probing parents’ requirements, mapping them with Footprints’ services, conducting follow-ups with prospective parents, scheduling visits, and facilitating enrollments into Footprints Preschool and Daycare programs.
Job Description :Handle incoming calls using Footprints systems and address all queries or concerns of parents in a professional manner.
Effectively communicate Footprints’ value propositions, programs, and services to prospective parents.Make outbound calls to leads assigned by the system and pre-qualify them by gathering information about their location, profile, and interests.Present detailed information about Footprints programs and document all lead-related data accurately in the system.Schedule and conduct follow-up calls to gauge prospect interest and encourage centre visits for admissions.Follow up with prospects post-centre visits to assist them with the admission process.Respond promptly to all incoming calls and WhatsApp messages.Ensure timely and consistent follow-ups as per business requirements and defined workflows to meet the required targets
Minimum Education :Graduate
Skills :Strong written and verbal communication skills.
Active listening and interpersonal skills.Good computer proficiency.Hands-on experience with CRM systems.Familiarity with Dialer tools and call-handling processes.
Experience :1 year and above in sales/customer service
HR contact-70420 64947
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person
Free courses, interview questions and practice for each skill.
Full Time
Footprints Childcare Private Limited
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